GCI Health, part of WPP, is the leading global health impact agency built to realize the future of health. We turn client innovation into health impact through engagements that transcend traditional communications. From molecules to the masses, we embrace the entire healthcare spectrum in every corner of the world, spanning North America, Europe, Asia-Pacific and the Middle East. Our services include pipeline and product communications, brand marketing, corporate and enterprise communications, medical affairs and clinical trial marketing.
GCI Health is a celebrated, highly respected healthcare agency with industry honors that include PRWeek Best Place to Work, PRWeek Global International Agency of the Year, MM+M PR Agency of the Year, PRovoke Media Global Healthcare PR Agency of the Year and PRovoke Media Agency of the Decade.
WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
More about the role:
As a Senior Account Manager, Public Affairs and Health Communications at GCI Health Singapore, you will play an important role in the development and delivery of strategic public affairs and communications programmes for a diverse portfolio of clients. Drawing on your understanding of healthcare systems, industry and strategic communications across Singapore and the Asia-Pacific region, you will help translate client objectives into insight-driven communications programs.
You will be responsible for managing the day-to-day running of accounts, maintaining strong client relationships, and ensuring the seamless execution of programmes. Working closely with senior leaders, you will contribute to strategic planning while also leading delivery across projects.
This role also offers the opportunity to develop your leadership capabilities. You will support and mentor junior team members, contribute to a collaborative and high-performing team culture, and play a role in supporting organic account growth and new business efforts.
What You'll Do
- Support the planning and delivery of integrated public affairs and communications programmes, ensuring alignment with client objectives, timelines, and quality standards.
- Manage day-to-day client relationships, acting as a key point of contact, providing regular updates, and ensuring expectations are met through consistent, high-quality delivery.
- Develop a range of internal, external, communications and public affairs materials, including briefs, reports, stakeholder maps, and presentations, grounded in strong research and insights.
- Coordinate and support clients with stakeholder engagement activities, media, policy consultations, meetings, and events
- Work closely with internal teams to manage workflows, timelines, and resourcing across accounts, ensuring efficient and effective programme delivery.
- Contribute to organic account growth by identifying opportunities and supporting senior team members in the development of proposals and pitch materials.
- Mentor and support junior team members, providing guidance on deliverables, reviewing work, and contributing to their ongoing development.
- Stay up to date on healthcare and policy developments, sharing relevant insights with the team and contributing to internal knowledge building and capability development.
Experience That Contributes To Success
- A strong interest in healthcare, public affairs, strategic communications or policy, with a good understanding of how healthcare companies and systems operate in Singapore and/or the broader Asia-Pacific region.
- Experience running large, complex client accounts across multiple workstreams and geographies
- Experience in a communications, public affairs, healthcare, policy, or consultancy environment, with exposure to client servicing and multi-stakeholder projects.
- Proven ability to manage day-to-day client relationships and deliver high-quality work across multiple projects or accounts in a fast-paced environment.
- Strong research and analytical skills, with the ability to translate complex technical information into clear, structured outputs.
- Excellent written and verbal communication skills, with attention to detail and the ability to produce polished client-ready materials.
- A proactive and collaborative approach, with experience working effectively in team-based environments and supporting senior colleagues on strategic initiatives.
- Demonstrated ability to manage workload effectively, prioritise tasks, and deliver to tight deadlines while maintaining quality.
- An interest in developing leadership capabilities, including mentoring junior colleagues and contributing to team development and culture.
