Total 14 job vacancies in Singapore

Job Description

· Sales Achievement

· Elaborate the sales activities

· Generating of New Leads and Closing of Potential Lead

· Forecast with target and activities to achieve it

· Sales Plan for with ideas to increase profit, generatingnew leads and getting more sales

Requirements

· Prefer Min 3 years sales experiences

· Bilingual in English and Chinese as there is a need tocommunicate & liaise with China counterparts

· Good communication , interpersonal and good selling skill

· Self driven , self motivation , perseverance and positiveattitude

· Ability to maintain a good rapport and workingrelationship

with co-workers, management, customer service team andbusiness partners

Overseeing and coordinating logistical operations, including transportation, inventory management, and warehousing

• Developing strategies to optimize the flow of goods through the supply chain
• Collaborating with suppliers, manufacturers, and distributors to ensure timely delivery and effective communication
• Monitoring and analyzing key performance indicators to identify areas of improvement and implement corrective measures
• Certain skills and qualifications are essential to excel as a Logistics Manager. These include:

• Strong analytical and problem-solving abilities
  While Logistics Managers have a wide variety of responsibilities, some of their general duties involved in the process include:

  • Manage warehouse inventory and keep records of the inventory.
  • Monitor and manage budgets.
  • Select carriers for transportation and negotiate rates and contracts with carriers.
  • Respond to and resolve complaints and problems.
  • Keep up-to-date on shipping carriers, routes and rates and any changes to them.

  Exceptional organizational and time management skills.

  Effective communication and negotiation skills

  • Proficiency in logistics software and supply chain management systems
  • In-depth understanding of industry regulations and best practices
  • Proven leadership and team management capabilities
  • Attention to detail and a meticulous approach to work

Company Overview

The client specializes in relocating animals overseas, mainly dogs and cats, in a pet-friendly environment.

Job Summary

You will handle and transport dogs, cats, and other small animals safely across Singapore, prepare pets for air travel, and maintain cleanliness of vehicles while following transport schedules and instructions.

Responsibilities

• Handle dogs, cats, and other animals safely for relocation purposes
• Transport animals to various locations including vet clinics, airports, and government agencies across Singapore
• Prepare items and pets for ground handling related to air travel
• Follow transport schedules and instructions to complete assigned duties efficiently
• Maintain cleanliness and hygiene of the vehicle at all times

Required competencies and certifications

• Possess a valid Class 3 driving license held for at least one year with a good driving record
• Ability to speak and read English to understand instructions and communicate effectively
• Physical fitness to carry heavy loads safely
• Availability to work odd hours, rotating shifts, weekends, and public holidays

Preferred competencies and qualifications

• Responsible, reliable, and able to work independently

Logistic Specialist coordinates with outsource vendors for strategic operation planning & optimizing supply chain efficiency.

Key responsibilities and duties:

• Covers operation, maintenance, and improvement (effectiveness and efficiency) of Logistics processes on a WW basis

• Accountable for Warehousing, Shipping, Receiving and Inventory Management (Contract, Operational excellence, Cost)
• Management of Transportation and Warehousing suppliers 
• Process engineering for logistics process in Oracle and interfacing with suppliers
• Collection of Logistics data and preparing of management reporting’s.
• Evaluation of costs of transportation, services and inventory within budget and distribution strategy.
• Continuously looking for areas of opportunity to improve cost and to serve or enhance services
• Act as a secondary contact for team members in other regions
• To lead cross function initiatives
• Maintain flexible scheduling to provide support and guidance to WW customers  
• Always acts in a professional and courteous manner, representing highest standards of business conduct

Preferred skills:
• 3 to 5 years of relevant experience.

• Experience in the semiconductor industry and in multi-country environment will be an advantage

• Logistic process know-how preferred under Oracle

• Warehousing processes

• General knowledge in trade compliance cross border processes

• Requires good verbal and written communications skills along with a demonstrated teamwork attitude.

• Must possess the ability to handle difficult and demanding situations and multiple priorities.

• Critical thinking skills and analytical ability to complex problems

• Can do attitude & well organized, self-disciplined work style

• Possess soft skills like Project Management, Excel, resolving conflicts, effective presentation, negotiation

• Share working environment with Malaysia counterpart

• Having Robotic Process Automation (RPA) is an added advantage.

Job Duties and Responsibilities

• To perform troubleshooting/rectification of MDT/electronic system’s fault in the taxi
• To reduce the number of repeated jobs by improving service standards
• To ensure that the repairing time of taxi in the shortest time
• To documentation all servicing/repair records are accurate
• To perform any other duties/assignments as instructed

Job Requirements

• ITE/Diploma in any engineering field
• At least 01 year of working experience preferably in Customer Service / Operation field
• Minimum Electrical/Electronic Troubleshooting Skill required
• Minimum knowledge of MS Office

We are seeking a detail-oriented and proactive professional to join our Fleet Insurance team. The successful candidate will be responsible for managing accident-related administrative tasks, ensuring compliance with policies, and providing support to drivers and stakeholders.

Key Responsibilities:

• Review and update daily accident entries in the FSMS system

• Maintain, verify, and process accident policy excess, imposition, refunds, and concessions

• Manage mandated accident cases received via email requests.

• Address drivers’ enquiries, disputes, grievances, and appeals through phone, walk-ins, and email communication.

• Send claims procedures for CMS tasks and notify insurers of injury details.

• Provide accident particulars to external parties such as 3rd party lawyers and Traffic Police.

• Respond to Fleet Safety email queries from workshops, insurers, lawyers, Traffic Police, and drivers.

• Verify temporary taxi records on third-party claims / generate rental letters.

• Organize, rename, and securely upload taxi video files to AWS

• Assist with miscellaneous administrative tasks, including LTA QOS, budgeting, finance, vendor, and motor claims issues.

Requirements:

• Working knowledge of motor insurance principles, claims handling, and policy terminology

• Excellent written and verbal communication; able to liaise professionally with drivers, insurers, and external parties

• Strong team player with a collaborative, service‑oriented approach

• Proficient with MS Office

• Attention to detail

• Diploma or certification in insurance or a related field preferred.

• Possession of a valid Class 3 license is an advantage.

About the role

We are seeking a motivated and customer-focused Customer Service Assistant to join our team. This full-time role is based in the North-East Region and will be responsible for providing exceptional customer service to our valued clients.

What you'll be doing

• Process point-to-point (P2P) bookings and handle related enquiries in a timely and accurate manner.

• Provide real-time service recovery to affected parties when required, in accordance with established procedures.

• Attend to and manage initial feedback from relevant stakeholders within the defined scope of operational support.

• Support additional operational areas beyond P2P services as and when the operational scope is expanded.

• Perform ad hoc tasks as assigned by the superior (s)

What we're looking for

• Possess good interpersonal and hearing skills 

• Ability to work well in a team and independently

• Previous experience in a customer service or call centre role is preferred

• A positive attitude and a willingness to go the extra mile for our customers

• Willingness to work shifts

About Gain City

At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are seeking a detail-oriented and customer-centric Logistics (Customer Service Operations) Director / Senior Manager to lead our Customer Service Operations division, supporting the operational and commercial needs of the Gain City group of companies.

Beyond overseeing daily service operations and ensuring a positive and unified customer experience across all touchpoints, you will be responsible for delivering operational excellence, seamless service delivery, continuous improvement and leading the adoption of technology to enhance daily operations. Your leadership will ensure that every customer interaction reflects our commitment to service excellence and reliability.

Key Responsibilities

• Oversee daily operations of the customer service teams to ensure timely and appropriate responses to customer enquiries and feedback
• Lead the resolution of high-impact escalations and service disruptions, ensuring clear communication and effective recovery plans
• Lead, coach and develop high-performing teams of managers and frontline agents to drive engagement and continuous performance improvement
• Develop and implement customer service frameworks, standards and procedures that support long-term business goals and enhance customer satisfaction
• Explore, evaluate and adopt customer support tools and platforms to automate processes and improve service capabilities
• Set and monitor KPIs such as response time, resolution rate, CSAT and first-contact resolution, and identify areas for improvement
• Produce comprehensive reports and actionable insights on customer trends, pain points and service metrics to support strategic decision-making
• Ensure full compliance with government regulations and internal SOPs

Qualifications and Requirements

• A minimum of a bachelor’s degree in business administration, communications, operations management or a related discipline
• A minimum of 5 years of experience in customer service operations, with a minimum of 2 years in a leadership role
• Experience in managing customer service teams at scale and in hybrid environments
• Proficient in customer support tools and platforms
• Strong analytical and problem-solving skills
• Experience in service industries such as retail or e-commerce is a plus

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team

If you are passionate about leading high-performing service teams and driven to shape exceptional customer experiences at scale, apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified

Job Responsibilities:

To provide counter registration and administrative support at Training Hub.

• Tally of payment, SkillsFuture claim, invoice submissions
• Logistic support of training operations
• Liaison with external agencies on documents and submissions
• Follow-ups with trainees on document submission or claim issues etc
• Answering to telephone and email enquiries on training course
• Front counter duties handling customer query on training course
• Any adhoc duties assign

Job Requirements

• Minimally GCE 'O' Level
• IT Knowledge, Microsoft Office skills (especially in Excel)
• Digital Website, i.e Skills Future Claims
• Candidates who are bi-lingual will be advantageous
• Good communication & interpersonal skills

Job Responsibilities:

• Monitoring and recovery of debts from driver
• To ensure drivers owing outstnading rental and debts pay accordinly
• To assist in repo of taxi
• Any other adhoc duties

Job Requirements:

• Minimally GCE 'O' or 'A' Levels
• Computer Literate
• Team Player
• Driving License and Taxi Vocational License is a plus point

1. Assist in the preparation and submission of monthly and quarterly management reports for companies.

2. Assist the finance manager in guiding the finance team and providing sound accounting knowledge

3. Prepare monthly accounts, including the preparation and post of recurring journal entries

4. Perform analytical review procedures of balance sheet and follow up with variance explanations and resolutions

5. Prepare GST return, corporate tax and deferred taxation and liaise with tax agent to ensure timely filing

6. Engage with external financial auditors on audit, tax and accounting issues to ensure smooth closure of year-end financial audit

7. Project accurate cash flow and coordinate inter-companies balances within the group for payments and receipts. To work out borrowing needs and placement of excess cash with holding company.

8. Provide quality finance support services to the business stakeholders of the Group

9. Ensure that processes and systems are running in an effective and effective manner.

10. Perform other duties and assume responsibilities as apparent or as assigned by the finance manager and Management.

Job Requirements:

1. Qualified Accountant with at least a degree in Accountancy or Professional Accounting Qualification

2. Minimum 2 years relevant working experience preferably with audit experience with Big 4

3. Strong knowledge of advanced excel and Power Point

4. Experience in SAP and BPC would be highly advantageous

5. Committed, confident personality with strong communication and interpersonal skills

6. Able to work independently and as a team in a fast-paced environment

7. Strong analytical skills and attention to details

Job Responsibilities

• Conduct performance reviews with drivers to improve their service performance
• Identify recalcitrant drivers and take appropriate actions to deal with drivers, including termination of their service
• To assist in any media & govt sector enquiry on driver
• To assist in repo of taxi
• Any other adhoc duties

Job Requirements

• Minimally GCE O or A Levels
• Computer literate
• Good knowledge in investigation job
• Candidates with a driving license and Taxi Vocational License will be advantageous
• Able to lead the team

Job Responsibilities:

• Conduct performance reviews with drivers to improve their service performance
• Identify recalcitrant drivers and take appropriate actions to deal with drivers, including termination of their service
• To assist in repo of Taxi
• Any other adhoc duties as assigned

Job Requirements

• Minimally GCE 'O' or GCE 'A' Level
• Computer Literate
• Good knowledge in investigation job
• Candidates who possess a driving license and Taxi Vocational License will be advantageous
• Team Player

1. Knowledge of both air and ocean.
2. Knowledge of Singapore customs clearance.
3. Able to manage a small team of 3-4 persons.
4. Tradenet licence, DG licence.
5. Knowledge of cost and sell, able to do quotations.
6. Able to adapt to fast paced environments .
7. self driven and self motivated.

Please send your resume to: simon@nys.group.
Only shortlisted candidates will be contacted.