Total 3,280 job vacancies in Singapore

About the Company:

The Bible mission began in Singapore in 1823, largely because of Sir Stamford Raffles and Dr Robert Morrison working with the British and Foreign Bible Society. On 4 July 1837, the Singapore Auxiliary Bible Society was formally established with the aim of serving the needs of the region.

Our mission is to make the Word of God known to all people by making it available through the work of translation & publishing, accessible through distribution & literacy programmes, and credible through engagement & advocacy.

Job Description:

International Bible Experiences Pte Ltd, a social enterprise of The Bible Society of Singapore, candidate will have a holistic training from frontline customer services to back-end operations of the company. Hands-on opportunities in areas of event management, e-commerce, marketing and communications.

Specific Responsibilities:

• Support daily operations. Eg. Process registrations and other administration work etc.
• Handle customer enquiries
• Plan and organise events and manage our volunteer-based project
• Assist in marketing and communication projects. Eg. Create collaterals, manage social media publicity etc.
• Assist in ecommerce projects. Eg. Tracking of sales and data analytics

Technical Skills and Competencies:

• Customer service skills - Managing customers and follow up.
• Computer skills - MS Office and other software and apps.
• Event management - Pre-planning to execution of event and post-event.
• Marketing and communications skills - Designing collaterals, website maintenance and social media publicity.
• Ecommerce skills - Setting up the ecommerce and managing the platform etc.

Education Qualifications: Polytechnic Diploma or equivalent

Reporting to the Outlet Chef/Restaurant Manager, you will assist in ensuring the smooth running of kitchen/ service operations in various aspects. A fast track career progression to Assistant Outlet Chef/Outlet Chef/ Outlet Manager, through a comprehensive training programme.

Responsibilities:

• Assist the Outlet Chef/ Outlet Manager in-charge in ensuring the smooth running of kitchen/ service operations.
• Responsible for food preparation, cooking and keeping the kitchen an equipment clean
• Meeting food quality expectations of customers
• Responsible for assisting the Outlet Chef in planning staff duty roster, preparing and cooking of food
• Assist Outlet Chef in ordering food for the week
• Ensure that there is little wastage in food preparation
• Make decisions on issues such as recruitment, discipline, termination of employment, performance assessment and reward.
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations
• Monitor outlet’s expenses, making sure that all costs are within the budget. Feedback regularly to Area Manager regarding any discrepancies or adjustments in the budgets
• Plan staff duty schedule for service crew and ensure sufficient staff, whilst minimizing costs. Organize staff stations each day
• Supervise operations in outlet and serve customers when required
• Handle cashiering, tally cash register and bank in cash daily
• Supervise cash flow and handle petty cash payments
• Handle customer complaints, maintaining good customer relationships
• Any other tasks as and when assigned by Management

Requirements:

• Degree in any faculty
• Experience in the kitchen environment will be preferred
• Has good exposure to Italian food
• Always keen to get feedback for improvement
• Mature and has good leadership skills
• Able to lead, train, manage and motivate staff
• Required to work on off-office hours as and when required
• Required to work in other outlets as and when required

Job Description & Requirements

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• · Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

LOCATION / OTHERS:

• 6 days work week, non-rotating shift
• Working environment: Food Court/Coffee Shop

Job Description & Requirements

• Provide service to customers in accordance with the Company’s service standards and guidelines
• Receive and perform in-store and delivery orders
• Cashiering and sales reporting
• Cooking and preparation of food and drinks items for sale
• Inventory and stock management, estimate stock requirement and place orders, moving and arrangement of stocks when delivered
• Monitor and maintain food quality and safety in compliance with the Company’s safety and risk management policies and procedures
• Maintain store cleanliness and hygiene, clean workstations and equipment following all Company’s rules and procedures.
• Store opening and closing duties
• Understudy Outlet Manager/ Assistant Outlet Manager on all aspects to achieve profit and productivity targets.
• Understudy Outlet Manager/ Assistant Outlet Manager on training and developing of F&B staff
• Understudy Outlet Manager/ Assistant to ensure Outlet Compliance with authority and company regulations in aspects including but not limited to hygiene, workplace safety, sales reporting, cash management, marketing displays, and inventory controls
• Other ad-hoc duties when required

Responsibilities

• Provide quality Management and Administrative support

• Oversee an efficient and effective day to day operations of the branch or outlet

• Coach and develop colleagues to ensure standards are being maintained

• Assist in the development strategy plans

• Assist Managers complete daily tasks (implementing new policies)

• Understand each department's daily processes and goals

• Participate in company's strategic planning

• Assist Manager in evaluating performance (writing reports and data)

• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback

• Implement and Improve customers retention measures

• Attract customers by answering product and service questions

• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field

• Strong verbal and written communication skills

• Customer-Oriented or Passionate about serving customers

• Knowledge or experience in management or relevant similar field is a plus

• Making improvement to the running of the business
• Deliver quality products and services to meet the expectation of customers.
• Take responsibility for the sales performance
• Monitoring and controlling stock levels and serving correct portion to ensure GP meets target
• Plan and execute manpower scheduling to ensure meeting productivity and salary budget.
• Recruit, train, supervise and develop staff.
• Create and innovate new product
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.

Job Description & Requirements

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

JOB RESPONSIBILITIES:

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensuring all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

JOB REQUIREMENTS:

• Minimum 1 year working experience in Food & Beverages industry
• Fresh Graduates are welcomed to apply too
• Possess good working Attitude
• Team player with good interpersonal communication skills, positive attitude, enthusiasm, and initiative

Job Description & Requirements

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Preferably with at least 1 year of F&B related experience in a supervisory role
• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

JOB RESPONSIBILITIES:

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensuring all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

JOB REQUIREMENTS:

- Minimum 1 year working experience in Food & Beverages industry

- Fresh Graduates are welcomed to apply too

- Possess good working Attitude

- Team player with good interpersonal communication skills, positive attitude, enthusiasm, and initiative

Job Scope:

* Supervise and coordinate daily restaurant operations.

* Ensure good customer service and customer satisfaction.

* Monitor staff attendance, performance, and work schedules.

* Handle customer enquiries and complaints professionally.

* Ensure cleanliness, hygiene, and food safety standards are maintained.

* Assist in staff training and team management.

* Monitor inventory and coordinate stock ordering when required.

* Prepare daily sales and operational reports.

You are invited to join Acclaim Insurance Brokers, one of the largest national risk advisory, insurance and reinsurance brokers in Singapore. Acclaim is the 1st Corporate Risk and Insurance Consulting Firm to be a winner since inauguration of Enterprise 50 (E50) Awards. Acclaim services more than 2000 corporate customers ranging from SMEs to MNCs with reach extending to over 150 countries worldwide.

We are looking for fresh graduates or industry convertees to join us as Management Associates. A comprehensive 3-year Management Associate Programme has been developed to train and groom suitable candidates to take on specialist functions. High performing candidates can look forward to grow and pursue management leadership careers in the insurance industry.

The programme consists of a 21-month on-job rotation across different specialty functions; where product knowledge training, know-hows and hands-on work will be provided. In addition, there maybe a up to 3-month overseas attachment & business exposure. Upon successful completion of the 2-year programme, you will be appointed to a specialised function to gain real work experience for the next 1 year.

If you are interested in this training and career opportunity, please click apply to find out more.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

OPERATIONS

· Processes all Purchase Orders including entering and maintaining Supplier information, confirming orders acknowledgement and working with Sales department.

· Verifies POs to ensure that shipping and billing information, products, services and suppliers sequences are accurately entered into the system.

· Responds to suppliers requests and POs-related inquiries

· Ensures POs requests are in compliance with company policies and practices

· Liaison with freight forwarders on import/export shipping documents & shipment of goods.

Requirement:

· 1-2 years of experience in Customer Service and Order Fulfillment

· Prior experience in handling Exports and related documents

· Proficiency in SAP Systems

Management Executive offers great opportunities for talents who aspire to be leaders within the F&B Industry. Candidate to be equipped with functional knowledge, skills, thinking process, and leadership qualities that will allow the candidate to succeed in a managerial role. The candidate will ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

· Delivering fast, friendly and accurate service to all guests

· Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

· Assist in the completion of station preparation and ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

· Handle guests queries and feedbacks

· Lead by example and promote good teamwork to achieve set goals/ targets

· Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

· Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

· Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

· Monitor and maintain the POS system to ensure cash handling procedures are adhered to

· Competently perform administrative and back-end duties to ensure smooth operations of the restaurant

· Ensure strict adherence to company policies, processes and procedures at all times

· Perform other duties as assigned by Supervisor

REQUIREMENTS

· Degree in Hospitality/Restaurant Management or equivalent

· Preferably with 2 years of relevant experience

· Energetic, good team player and service oriented

· Great leadership potential with solid analytical, communications and interpersonal skills

· Independent, proactive, resourceful and ability to work in a fast paced environment

· Well versed in Microsoft Office

Management Executive offers great opportunities for talents who aspire to be leaders within the F&B Industry. Candidate to be equipped with functional knowledge, skills, thinking process, and leadership qualities that will allow the candidate to succeed in a managerial role. The candidate will ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

· Delivering fast, friendly and accurate service to all guests

· Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

· Assist in the completion of station preparation and ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

· Handle guests queries and feedbacks

· Lead by example and promote good teamwork to achieve set goals/ targets

· Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

· Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

· Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

· Monitor and maintain the POS system to ensure cash handling procedures are adhered to

· Competently perform administrative and back-end duties to ensure smooth operations of the restaurant

· Ensure strict adherence to company policies, processes and procedures at all times

· Perform other duties as assigned by Supervisor

REQUIREMENTS

· Degree in Hospitality/Restaurant Management or equivalent

· Preferably with 2 years of relevant experience

· Energetic, good team player and service oriented

· Great leadership potential with solid analytical, communications and interpersonal skills

· Independent, proactive, resourceful and ability to work in a fast paced environment

· Well versed in Microsoft Office

- Assist in ensuring smooth, efficient and timely execution of all day-to-day operational process including but not limited to conduct site inspections, provide training, prepare operations reports and other administrative duties.

- Assist in operations on ground as and when required.

- Required 24/7, fast reaction, high reliability and flexibility.

- Might have rotating shift (Morning/Night Shift).

We are looking for a highly motivated Management Associate to work directly with the director and gain hands-on exposure across our Design, Print, and Events businesses.

Key Responsibilities:

• Shadow the director in client meetings, sales presentations, and business discussions.
• Assist with proposals, quotations, presentations, and follow-ups.
• Coordinate with internal teams and external vendors.
• Support project execution across design, print, and event projects.
• Manage client communications and account servicing.
• Learn and contribute to business development and sales activities.

Requirements:

• Strong communication and interpersonal skills.
• Organized, proactive, and willing to learn.
• Comfortable working in a fast-paced environment.
• Positive attitude and ability to take initiative.
• Fresh graduates and candidates with relevant experience are welcome.

Benefits:

• Fun environment
• Fast career growth
• Healthy and delicious staff meal provided
• No experience required!

The Management Trainee leads the daily operational and financial excellence of the outlet by exercising great leadership and decision-making that supports operational standards. They are responsible for the daily operations of an outlet, including auditing, manpower planning, performance management, oversee the inventory and ordering of food supplies, optimising profits, customers relations and ensuring high customer service standards.

Duties and Responsibilities shall include but not limited to:

Outlet Operation

• Ensure the highest level of safety, cleanliness, quality, and speed, while simultaneously upholding Hugabo standards of hospitality in all interactions
• Administer timely inventories requisition and receiving procedures
• Monitor and foster service quality and customer satisfaction
• Formulate strategies to minimise waste production
• Identify and establish internal and external stakeholder relationships
• Lead team to implement and carry out changes required in the outlet
• Manage crisis situations
• Ensure outlet and equipment are in working condition
• Manage the customer experience thru different platform, by encouraging social media reviews and ratings
• Responsible to provide timely communications to internal and external stakeholder
• Provide timely feedback to the Area Manager with regards to outlet activities

Safety Compliance

• Conduct scheduled food audit are carried out timely and accurately
• Ensure compliance with operational standards as well as safety and hygiene regulations
• Ensure food and ingredients products are use and sell according to First-In-First-Out and First-Expire-First-Out guidelines
• Communicate safe work procedures and safety rules and ensure compliance of team member
• Understand and identify hazards and implement effective risk control measures
• Ensure all SFA guidelines are adhered in the outlet
• Ensure food safety in accordance to Hugabo SOP

Manpower

• Assist to forecast resource and manpower needs
• Plan weekly schedule to ensure staffing levels based on business needs
• To manage outlet staff grievances and conflicts and issue disciplinary action, and escalate to Area Manager / HR, when necessary
• Conduct on-site orientation which includes safety and hygiene, and on-the-job training for new employees
• Lead, motivate and train team member to boost staff morale and facilitate succession planning
• Lead and motivate team member to achieve goals, providing timely performance feedback and ensures accountability for each team member

Requirements:

• Positive work attitude
• Willing to work weekend and public holidays

Salary will be commensurated based on working experience

Company Introduction

Who are we?

Here at Initia Group, we aim to provide a consumer service business that is experience-based, differentiated and advantaged. As the Biggest Lifestyle Beauty Lounge, we have created a series of new concept salons that blend with lifestyle and trends through working in global teams across Singapore, Malaysia and Philippines. While you may be familiar with names such as Leekaja, Walking on Sunshine and Civasan, we are also looking to open more outlets of such fusion concepts in Malaysia. 

What is a Fast Track Programme?

During our 2 years Management Trainee Programme, candidates will undergo intensive On-The-Job Training. You will be placed in one of our renowned outlets to interact with existing employees, gain exposure to the F&B and Salon industry, as well as understand your strengths and interests better.

Career plan

Opportunities for career growth and Development Opportunities will be given within these 2 years. Candidates who successfully completed and master this programme will be promoted to Assistant Outlet or placed in other departments upon discussion. Candidates may also look forward to honing their skills further and rapidly grow to be our Manger, Outlet Manager or even Area Manager. 

What you can look forward to

1) Customized Development Programme

2) Mentoring by Experienced Managers

3) Meetings and interaction with the Management Team

4) Participate in multiple hands-on projects

5) Job rotation within management and operations

Job Description

Operations

Service Quality Management

Oversee an efficient and effective day to day operations of the branch or outlet

Participate in company's strategic planning

Assist Managers complete daily tasks (implementing new policies)

Assist Manager in evaluating performance (writing reports and data)

Understand each department's daily processes and goals

Provide quality management and administrative support

Attend customer's needs and queries.

Handle and resolve customer complaints

Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback

Implement and Improve customers retention and also to bring in more new customers

Ensure to give a wonderful salon experience for each customers

Coach and develop colleagues to ensure standards are being maintained

Monitor in ensuring a clean and safe working environment

Why join us?

• Attractive and competitive salary packages

• Accelerated learning and guaranteed career growth

• Dynamic and fun working environment

• Sponsored training courses - Service leadership, Introduction to Management,

• Extensive Medical benefits

• Birthday gift voucher ($100)

• Incentives and Commission - once promoted to Supervisor

Requirements

• A degree in Management, Business, Accounting, Hospitality and Hotel management or similar fields.

• Strong verbal and written communication skills.

• Well-groomed and professional appearance that best suits the salon image.

• Outgoing, customer-oriented and passionate about serving customers.

• Knowledge or experience in management or similar fields (Beauty, Salon, F&B) is a plus.

• Can start immediately 
  

  Responsibilities

  • Provide quality Management and Administrative support

  • Oversee an efficient and effective day to day operations of the branch or outlet

  • Coach and develop colleagues to ensure standards are being maintained

  • Assist in the development strategy plans

  • Assist Managers complete daily tasks (implementing new policies)

  • Understand each department's daily processes and goals

  • Participate in company's strategic planning

  • Assist Manager in evaluating performance (writing reports and data)

  • Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback

  • Implement and Improve customers retention measures

  • Attract customers by answering product and service questions

  • Ensuring a clean and safe working environment

  Qualifications & Requirements

  • Bachelor’s Degree in any field

  • Strong verbal and written communication skills

  • Customer-Oriented or Passionate about serving customers

  • Knowledge or experience in management or relevant similar field is a plus

Looking for a fun and vibrant environment that supports growth? We welcome you!

Responsibilities:

• Face to face interactions with customer
• Assist in coaching for newer trainees
• Developing yourself through workshops provided here

✈️Opportunities:

• Frequent overseas trips (Getaway almost everyone!)

• Leadership roles

• Personal development workshops by performing individuals

Requirements:

• Team player

• Good learning attitude

• Hungry for growth

If you are keen to find out more, kindly click apply! We regret that only suitable candidates will be notified!

Job Description & Requirements

Management Trainee (Foodcourt) typically oversees the daily operations of a food court, ensuring that it runs efficiently and smoothly.

The management trainee is responsible for managing the daily operations of a food court, ensuring a high standard of service, hygiene, and customer satisfaction. The role involves coordinating with food vendors/partners, maintaining operational efficiency, and adhering to health and safety regulations.

Key Responsibilities:

1. Daily Operations Management:

- Supervise and manage day-to-day operations of the food court.

- Ensure all food stalls adhere to operational standards and guidelines.

- Monitor and optimize workflow to enhance customer experience.

- Address customer complaints and resolve issues promptly.

- Ensure a high level of customer satisfaction by maintaining service quality.

2. Partners/Vendor Coordination:

- Liaise with food stall operators to address their needs and concerns.

- Ensure partners/vendors comply with contractual agreements and food court policies.

3. Hygiene and Safety:

- Oversee the cleanliness and hygiene of the food court / food stalls.

- Ensure compliance with health and safety regulations.

- Conduct regular inspections and audits to maintain standards.

4. Inventory and Supplies:

- Manage inventory levels of cleaning and dishwashing supplies and equipment.

- Coordinate with suppliers for timely procurement of necessary items.

- Monitor stock usage and implement cost control measures.

5. Staff Management:

- Supervise and train food court staff.

- Assist and manage shifts and workforce to ensure adequate coverage.

- Conduct performance evaluations and provide feedback.

6. Compliance and Reporting:

- Ensure compliance with all relevant regulations and standards.

- Prepare and submit operational and sales reports to management.

Qualifications:

- Degree in hospitality management, business administration, or a related field.

- Prior experience in food and beverage operations, preferably in a supervisory role.

- Strong leadership and communication skills.

- Excellent organizational and problem-solving abilities.

- Knowledge of health and safety regulations related to food handling.

- Entry level candidates are welcome to apply, training will be provided.

Work Environment:

- The role involves working in a dynamic and fast-paced environment.

- Preferred with experience in food court operations

- Flexibility to work shifts, weekends, and public holidays as required.

OPERATIONS

· Processes all Purchase Orders including entering and maintaining Supplier information, confirming orders acknowledgement and working with Sales department.

· Verifies POs to ensure that shipping and billing information, products, services and suppliers sequences are accurately entered into the system.

· Responds to suppliers requests and POs-related inquiries

· Ensures POs requests are in compliance with company policies and practices

· Liaison with freight forwarders on import/export shipping documents & shipment of goods.

Requirement:

· 1-2 years of experience in Customer Service and Order Fulfillment

· Prior experience in handling Exports and related documents

· Proficiency in SAP Systems

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus