The Services required are set out as follows:
Reception Duties:
(a) Manage school front counter services
(b) Handling visitors, parents, staff, students, and addressing their
needs
(c) Handling queries and complaints via phone
(d) Taking and ensuring messages are passed to the appropriate staff
(e) Transferring calls as necessary
(f) Managing office inventory such as stationery and administrative
stores
(g) Receiving and delivering all incoming and outgoing mail
(h) Handle lost and found process
(i) Manage loan records of school items (e.g., uniform, umbrella, etc.)
(j) Provide general administrative support to the admin office
(k) Data entry and any other duties assigned by the school
Student Service Duties:
(a) Manage student early release (recording and contacting parents)
(b) Coordinating between Form-Teachers & Student Management
Team (SMT) on students’ movement (e.g., responding quickly to
incoming messages and processing them, and alerting the SMT.)
(c) Monitoring students' late coming, attendance, CCA attendance (e.g.,
Involving data entry, collating info, and processing info)
(d) Providing real-time information on attendance info to support SMT
(e) Manage students' cellphone confiscation process
(f) Assisting in sick bay recording, ambulance recording, incident
recording
(g) Manage student lift pass issuance
