Roles & Responsibilities

· Assist Project Manager and his deputy on day-to-day management, site technical/ engineering matters and authority submissions.

· Prepare method statements, monthly progress claims measurement and reports.

· Co-ordinate with sub-contractors and consultants.

· Ensure that the works are carried out in accordance with the Project Quality & Safety Plan, contract requirements, including drawings and specifications

· Supervise and monitor projects are carried out in accordance to company’s operating procedures, quality standards & contractual specifications.

· Interpret engineering documents and drawings for field personnel

· Ensuring environmental, safety and health practices are carried out at all times.

· Perform other duties / tasks as assigned by immediate superior or Head of department.

Requirements

· Degree in Civil or Structural Engineering recognised by Professional Engineers Board or qualification acceptable by Commision of Building Control for registration as Resident Engineer

· Min. 3 year work experience in Local Civil Engineering projects

· Proficient in MS Office

· Strong and clear communication skills with proven ability to engage others

· Organised, meticulous with positive work attitude

· Able to work independently and a team player

our company looking for Electrical engineer with 1-5 year experience.Prepare project management plan and its sub-plans, such as: work scope statement, schedule plan, manpower plan, tools and equipment plan, procurement plan and OHSE plan • Provide engineering support in project or plant maintenance • Coordinate internal and external audit review • Engineering calculations associated with current carrying capacity of cables, wires, fuses and other circuit protective devices. • Procedures for inspection, testing and certification of electrical fixed installations. • Industrial hazards, safety and health precautions, and environmental concerns. • Installation practice and regulations, and relevant codes of practice

Min. Diploma or Degree in Electrical Engineering or equivalent • Min. 1-5 year of relevant experience in electrical work

• Liaise / Meeting / Coordination with clients, contractors and supplier.
• Preparation and submission of drawings or documents.
• Monitor site progress and arrangement of work activities.
• Able to understand Engineering drawings and perform basic engineering calculations, design, etc.
• Plan and schedules works with reference to contractual schedules

Job Requirements:

• Minimum one HDB project completion is REQUIRED

Job Description

• Comply with the local construction code and approved Quality document
• Assist project teams to identify quality requirements and develop Project Quality Plans for projects
• Conduct inspection reports for all subcontractors work to ensure alignment with the quality standards
• Assist Project Teams with control vendor performance/non-conformance issues and implement actions to correct non-compliance
• Prepare and submit Request for Inspection (RFI) to consultant prior to official QA/QC inspection and testing activity
• Carry out the execution of the project as per plan
• Register all incoming materials and items for the project
• Responsible for managing day to day lifting operations
• Plan, organize, supervise and liaise closely with sub-contractors and operation teams on all ongoing lifting activities
• Conduct routine checks and inspections of works on site to ensure compliance with authorities' and client’s requirements
• Review project safety (e.g. lifting plans, etc.)
• Other ad hoc duties as assigned

Job Requirements

• Diploma or Degree in Civil Engineering or equivalent
• At least 2 to 5 years of working experience in the related field is required
• Ability to work with tight deadlines
• Work closely with project team to resolve technical issues
• Good attitude and communication skills
• Willing to multi-task
• Need to be stationed at site
• Location: East

• Execute projects from pre-order engineering and cost estimation to post-order engineering and project management
• Provide technical consultation and solutions for customer enquiries, supporting both clients and the service sales team
• Perform risk analysis and manage project information, including communication plans with stakeholders
• Prepare and maintain project documentation, including phase gate reviews, design reviews, schedules, and quality/safety plans
• Monitor project progress, proactively managing delays, claims, warranties, and customer complaints
• Ensure timely delivery of engineering outputs and project milestones
• Coordinate effectively to support the development of drawings and design documentation
• Oversee engineering, project execution, and installation/commissioning phases
• Ensure projects are completed according to schedule and meet all required standards and specifications
• Maintain accurate and compliant project documentation

Requirements:

• Diploma or bachelor's in civil engineering
• Relevant certifications (Singapore-based)
• Proficient in AutoCAD; able to read and revise drawings
• Skilled in MS Office (Word, Excel) and Internet tools
• Comfortable in a fast-paced, high-pressure environment
  Proven experience in project coordination or engineering project management
• Strong technical knowledge and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to manage multiple projects and meet deadlines
• Familiarity with project documentation, risk assessment, and quality/safety standards
• Experience in installation and commissioning projects is an advantage

Responsibilities:

• Perform daily SAP operations.
• Formulate reasonable production plans based on market sales forecasts to meet customer demand with the most economical inventory.
• Optimize production plans, regularly analyze plan execution status, and drive improvements in plan execution rate to ensure delivery performance.
• Improve production efficiency (OEE).
• Manage and plan the procurement of operation-related production materials.
• Handle logistics for wafers, production-related materials, parts, and finished goods.
• Develop production material plans to ensure the timely completion of production tasks and the rationality of material inventory levels.
• Any other ad-hoc tasks as assigned. 

Requirements:

• Minimum Bachelor in a Science or Engineering field.
• Experience in logistics planning / supply chain management (experience in 6/8-inch FAB or similar environment is preferred).
• Strong communication skills to communicate effectively with stakeholders
• Proficient in Windows operating systems and Office software.
• Skilled in using material management systems such as SAP & ERP.
• Proficient in SQL and Python.
• Fresh graduates are welcome to apply

The Facilities Engineer supports the operations and maintenance of Grade A commercial buildings to ensure smooth daily operations, optimal building performance, and compliance with safety and regulatory requirements. The role involves coordinating maintenance activities, supervising contractors, planning shift operations, and supporting facility improvement initiatives.

Roles & Responsibilities

• Support the daily operations and maintenance of building facilities and M&E systems, including ACMV equipment, chillers, electrical systems, and BMS
• Plan and coordinate shift schedules and manpower deployment to support operational requirements and building coverage
• Assist in the planning, coordination, and execution of preventive and corrective maintenance works
• Supervise contractors and service providers to ensure works are carried out in accordance with operational, safety, and quality standards
• Support integrated system testing, annual shutdown activities, and facility improvement projects
• Monitor building systems performance and respond to operational or technical issues in a timely manner
• Assist in troubleshooting M&E system faults and coordinate rectification works with vendors and contractors
• Support cost management activities including quotation sourcing, price comparison, and vendor coordination
• Prepare maintenance reports, operational updates, incident reports, and other technical documentation
• Coordinate with clients, tenants, contractors, and relevant authorities on operational and maintenance matters
• Ensure compliance with Workplace Safety and Health (WSH) requirements, fire safety regulations, and company policies
• Support ad-hoc operational duties and projects assigned by Management

Requirements

• Diploma in Mechanical Engineering, Electrical Engineering, Facilities Management, or related discipline
• Relevant experience in facilities management or building maintenance within Grade A commercial buildings
• Knowledge of ACMV systems, chillers, BMS, and M&E infrastructure
• Experience in planning shift schedules and manpower deployment will be an advantage
• Good troubleshooting, coordination, and problem-solving skills
• Good interpersonal and communication skills
• Proficient in Microsoft Office applications
• Able to work independently and in a fast-paced operational environment
• Shift work is required (including rotating shifts)

About our client: Our client operates in the process and industrial plant engineering design and consultancy sector, supporting industries such as Oil & Gas, Power Generation, Petrochemical and Refining.

About the role:

• Reviewing project scope and budget
• Designing schedules and project execution plans
• Contributing to project cost, quality, scope, and schedule control to ensure on-time delivery within budget
• Leading document design reviews and customer meetings
• Programming PLC-based systems using customer-supplied design documents and proprietary libraries
• Developing Factory Acceptance Test (FAT) plans and leading customer-witnessed FAT activities
• Performing commissioning activities and supporting end users with process troubleshooting
• Alerting Operations Manager and Project Manager of potential or current project issues
• Reviewing customer specifications to support preparation of accurate sales proposals when required
• Travelling within the Asia Pacific region to support project execution and site activities

About you:

• Bachelor’s Degree in Electrical, Mechanical, Mechatronics, or equivalent experience
• Minimum 1 year experience in PLC-based control system design in Oil & Gas, Power Generation, Petrochemical, or Refining industries
• Proficient in MS Outlook, MS Project, Excel, Visio, and IEC 61131 PLC programming languages
• Experience in turbomachinery control applications, including gas turbines, steam turbines, motor drives (VFD, induction and synchronous), surge protection, generators, AVR, and vibration monitoring
• Bently Nevada configuration and Allen-Bradley PLC design/programming experience preferred
• Positive attitude and strong initiative
• Willingness to travel for overseas assignments

Other:

• Work location: Central
• Work hours: 5-day workweek

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Kimberly Wong

EA Personnel Reg. No.: R1984508

Our client is a global leader in gateway services, who is seeking to recruit a Customer Service Officer (Location: Airport). This position is based in Singapore.

Customer Service Officer (Location: Airport)

Responsibilities

· Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.

· Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.

· Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.

· Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.

Requirements

• A diploma in any discipline
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Team player in a fast-faced environment.
• Independent and able to multi-task
• Able to prioritise tasks effectively to ensure most important tasks are completed on time
• Able to work on Rotating shifts

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to jobs@jjconsulting.com.sg stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

The Warehouse Hotel is a heritage hotel along the Singapore River in a restored 1895 warehouse. It offers design-led rooms blending heritage with contemporary comfort, providing guests a culturally rich and quietly luxurious experience.

We are looking for Food & Beverage Service Crew to join our hotel!

As the Food & Beverage Service Crew we rely on you to:

• Support the daily operation of the bar/restaurant
• Provide a high-quality service to our bar/restaurant guests
• Ensure the smooth operation of the assigned work section
• Consistently looks for ways to enhance guest satisfaction
• Create an exceptional experience for our guests

We are looking for someone who:

• Has a passion for Food & Beverage Operations
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• Preferably has experience working in either a restaurant or a hotel environment
• A self-starter and a team player
• Willing to work shifts including weekends and public holidays

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

Paperbakes Singapore– Join Us to Serve Real, Wholesome Food with Heart

Are you passionate about healthy food, warm service, and making someone’s day a little better? At Paperbakes Singapore, we believe good food should be wholesome, affordable, and made with real ingredients - no shortcuts, no heavy processing, and absolutely no MSG.

Our specialty? Parchment-baked meals like tender chicken, fresh fish, and nutritious sides - all cooked with minimal oil and maximum flavor. Every dish we serve is made to fuel busy lives in a healthier way, without compromising on taste.

We’re a vibrant and tight-knit team that works hard, supports one another, and has fun doing it. If you’re energetic, friendly, and believe in doing meaningful work that helps people feel good from the inside out - we’d love to have you with us.

PART TIME - Minimum 6 hours a day ($12 per hour)

FULL TIME - 44 hours (OT payable)

Job Duties

• Greet and assist customers
• Handle POS (sales terminal), Food Delivery devices and all cashier transactions
• Basic food preparation
• Prepare and pack orders
• Assist and support with stock replenishment
• Coordination with Kitchen Team
• Maintain food safety and hygiene standards
• Adhere to recipes and operating procedures guidelines
• Any other duties as directed

Job Requirements

• Minimum 6 months of relevant working experience in F&B
• Candidates with no prior experience are welcome to apply, as training will be provided
• Salary will be based on experience
• Familiarity with using iPads, delivery portal devices and phones
• Able to work efficiently in a fast-paced environment
• Flexible hours and shifts

Job Perks

• Annual Increment
• Year-End bonus
• Quarterly Sales Variable Bonus
• Referral Bonus
• Birthday Voucher
• Training and Development
• Career Progression
• Walking Distance from MRT

Responsibilities

• Greet customers and provide professional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Boosting sales revenue and profitability by achieving sales targets
• Recommend packages according to individual needs and conditions
• Dealing with customer administration, incoming calls, inquiries and appointment bookings
• Update clients records in the system
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Studies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and Responsible team player
• Good interpersonal and communication skills
• Good command of spoken English

Job Title: Logistics Customer Service (ID4175)
Location: Aljunied MRT
Working Hours: Mon to Fri 8.30am-5.30pm
Salary: $3000-$3800

Job Responsibilities
• Responsible to update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement.
• Liaise with customers to obtain necessary information for shipping documentation generation.
• Enter shipment data in freight management software system.
• To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers’ shipments.
• To provide necessary support to the Freight Logistics Department to assist in addressing customers’ enquiries and preparing quotations (where necessary).
• To prepare shipping documents.

Job Requirements
• Min Diploma or Degree Level or equivalent
• Strong in Microsoft Office Word, Excel, PowerPoint.
• Ability to work in a fast-paced environment and cope with pressure.

Sales Support (Retail) is responsible for administrative and sales support of one or more sales people. Activities include processing and confirming customer transactions, while maintaining accounts, research lists, and compiling statistical information.

Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas. The Sales function is responsible for new business and revenue generation, supporting customers in finding products, solutions, and services that best meet their needs. Sets the direction and policies for sales activities, and manages the execution of these plans.

Relationship Officer - United Overseas Bank Ltd

Job Summary:
The Relationship Officer is responsible for administrative and sales support of one or more sales people.

Job Responsibilities:
* Collaborate with internal product specialists and support teams to deliver seamless and integrated banking services.
* Ensure strict adherence to all internal policies, procedures, and regulatory requirements, including Anti-Money Laundering (AML) and Know Your Customer (KYC) guidelines.
* Respond promptly and efficiently to client inquiries, concerns, and requests, providing excellent customer service.

We are seeking a Service Advisor to act as the key link between our customers and workshop team, ensuring a smooth and transparent vehicle service experience from intake to completion. If you have a passion for cars, enjoy helping customers, and are looking to build a rewarding career in the automotive industry, we invite you to join our team and grow with us.

Key Responsibilities:

• Serve as the primary point of contact for customers throughout the repair and servicing process.
• Liaise closely with workshop technicians to review inspection findings and repair requirements.
• Evaluate whether repairs are chargeable, covered under warranty, or eligible for goodwill support.
• Generate accurate repair quotations and clearly explain technical findings, repair recommendations, timelines, and associated costs to customers.
• Accurately translate customer-reported issues into detailed, actionable work orders for the technician team.
• Monitor repair progress and coordinate with workshop colleagues to ensure jobs are completed within the committed timeline.
• Proactively provide customers with updates regarding repair status, additional findings, delays, or completion schedules.
• Prepare job cards, service reports, invoices, and related service documentation.
• Hand over completed vehicles to customers and explain the repairs carried out, along with any maintenance recommendations.
• Maintain a high standard of customer satisfaction by providing professional and responsive service.

Key requirements:

• Minimum 1–2 years of experience in automotive service advisory, customer service, or a related field.
• Possess a valid Singapore Class 3 Driving Licence.
• Good understanding of vehicle systems, servicing, and repair processes.
• Strong communication and interpersonal skills.
• Customer-oriented with a professional, patient, and positive attitude.

Drive Aftermarket Growth for HJ Lubricators

G&O Maritime Group is seeking ahigh-performing Service Sales Manager to lead the growth of our aftermarketbusiness for HJ Lubricators across APAC, based in Singapore.

In this role, you will take commercial ownership of service sales withincylinder lubrication systems, supporting shipowners in optimizing engineperformance, reducing wear, and improving operational efficiency.

Your Mission

Maximize service revenue and customerlifetime value by leveraging the installed base of HJ Lubricators andpositioning G&O as a trusted long-term service partner.

Key Responsibilities

·        Drive service sales for HJLubricators (cylinder lubrication systems)

·        Sell service agreements, spareparts and service

·        Identify new businessopportunities across APAC shipping markets

·        Build strong relationships withtechnical superintendents, fleet managers, and shipyards

·        Manage sales pipeline,forecasting, and reporting

·        Act as the main interfacebetween customers and internal technical/service teams

·        Promote performanceoptimization, cost savings, and engine lifetime extension

What You Bring

·        Experience in maritimetechnical sales or aftermarket services

·        Good understanding oftwo-stroke engine lubrication and cylinder condition management

·        Commercial mindset with strongnegotiation skills

·        Experience working withshipowners, operators, or shipyards, preferably in APAC

Who You Are

·        Results-driven and proactive

·        Strong relationship builder

·        Independent and structured

·        Able to translate technicalsolutions into clear customer value

Why Join G&O Maritime Group?

·        Represent HJ Lubricators – aspecialized and technically strong brand

·        Based in Singapore – a globalmaritime hub

·        Opportunity to driveaftermarket growth within G&O Maritime group

·        Join a skilled andinternational team

Apply Now

If you are ready to take ownership of ahigh-impact role in maritime aftermarket services, we look forward to yourapplication.

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Location: Orchard or Marina View

Contract: until 20th May 2027

Skills:

• Excellent interpersonal and communication skills, with the ability to explain complex technical concepts in an easy-to-understand manner.
• Strong problem-solving abilities and a proactive approach to customer service.
• Tech-savvy with a genuine interest in digital trends and innovation.
• Ability to work independently and as part of a team in a fast-paced environment.
• Customer-centric mindset with a passion for helping others.
• Bilingual proficiency may be an advantage in diverse customer environments.

Key Responsibilities

Customer Assistance:

• Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms.
• Guide customers through self-service options available on digital channels (e.g., mobile banking app, online banking portal, ATMs).
• Troubleshoot common digital banking issues and provide immediate solutions or escalate complex issues to the appropriate department.

Digital Adoption and Education:

• Proactively engage with customers to understand their banking needs and identify opportunities for digital adoption.
• Educate customers on the benefits and functionalities of the bank's digital platforms, including online banking, mobile banking, and cashless payment solutions. Assist customers with the setup and initial usage of digital banking services, ensuring a smooth onboarding experience.
• Encourage and guide customers to adopt cashless payment methods where suitable, explaining the convenience and security benefits

Interested candidates please share your resume to shashi@justrecruit.com.sg with all details

Regards
Shashi(R23112213)
Just Recruit Singapore Pte Ltd (EA12C6295)

Job Description

• Responsible to update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement.
• Liaise with customers to obtain necessary information for shipping documentation generation.
• Enter shipment data in freight management software system.
• To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers’ shipments.
• To provide necessary support to the Freight Logistics Department to assist in addressing customers’ enquiries and preparing quotations (where necessary).
• To prepare shipping documents.

Job Requirements

• Min Diploma or Degree Level or equivalent

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tan Sin Yong (Stella)

EA Personnel Reg No: R24124127

Responsible for providing excellent customer service, before and after-sales support in order to maintain overall customer (including affiliates and distributors) satisfaction.   

Responsibilities:

• Support the Sales Team by managing the full sales order cycle, including quotation preparation, customer purchase order processing to invoicing, ensuring smooth and timely order fulfilment.

• Process customer purchase orders by creating system-generated Sales Orders and issuing Sales Order Confirmations. Provide customers with accurate shipping schedules and delivery timelines.

• Manage and maintain monthly shipment schedules and monitor cut-off dates for Customer Purchase Orders from various distributors and clients.

• Proactively monitor and follow up on all orders, ensuring any updates on quantities, shipment status, or delivery schedules are communicated promptly to customers.

• Handle a wide range of customer enquiries, including pricing, product samples, project requests, documentation, customer surveys, new business prospects, and product or service complaints.

• Communicate regularly with customers on general updates, order status, and relevant information in a professional and timely manner.

• Coordinate effectively with internal departments to ensure prompt resolution of enquiries and issues, delivering high levels of customer satisfaction.

• Prepare sales data reports and participate in regular meetings with the Sales Team to support business planning and performance tracking.

• Maintain proactive communication with customers to gather forward demand forecasts and share consolidated insights with internal teams.

• Provide backup support to other Customer Service Executives during their absence to ensure business continuity.

• Perform ad hoc tasks and projects as assigned.

Qualifications/Requirements:

• Recognized qualification in administration, sales support, customer service or relevant experience. 

• Ability to communicate effectively with knowledge of basic IT skills. 

• Detail oriented with strong organizational abilities

• Able to multi-task and manage priorities in a fast-paced environment

Additional info:

 Working Days/Hours: Monday – Friday, 8:30am – 5:30pm

Transportation: Frequent shuttle bus schedule from Lakeside MRT & Office

Paperbakes Singapore – Join Us to Serve Real, Wholesome Food with Heart

Are you passionate about healthy food, warm service, and making someone’s day a little better? At Paperbakes Singapore, we believe good food should be wholesome, affordable, and made with real ingredients - no shortcuts, no heavy processing, and absolutely no MSG.

Our specialty? Parchment-baked meals like tender chicken, fresh fish, and nutritious sides - all cooked with minimal oil and maximum flavor. Every dish we serve is made to fuel busy lives in a healthier way, without compromising on taste.

We’re a vibrant and tight-knit team that works hard, supports one another, and has fun doing it. If you’re energetic, friendly, and believe in doing meaningful work that helps people feel good from the inside out - we’d love to have you with us.

PART-TIME RATES FROM $12/HOUR

Job Duties

• Front of House Counter Operations
• Basic food preparation
• Prepare and pack orders
• Assist and support with stock replenishment
• Coordination with Kitchen Team
• Maintain food safety and hygiene standards
• Adhere to recipes and operating procedures guidelines
• Any other duties as directed

Job Requirements

• Candidates with no prior experience are welcome to apply, as training will be provided
• Basic digital literacy
• Able to work efficiently in a fast-paced environment
• Flexible hours and shifts

Job Responsibilities

• Manage end-to-end client onboarding processes, including collection, verification, and follow-up of KYC and due diligence documentation.

• Serve as the primary point of contact for clients, providing timely support and resolution of enquiries related to KYC products and services.

• Maintain and update customer records, ensuring accuracy and completeness of client information and documentation.

• Coordinate closely with Sales, Compliance, Operations, and Product teams to facilitate smooth onboarding and customer support processes.

• Monitor onboarding progress and ensure all customer requests and cases are handled promptly and in accordance with service standards.

• Conduct regular client reviews and maintain strong client relationships to enhance customer satisfaction and retention.

• Prepare and generate reports on onboarding status, customer accounts, service performance, and operational metrics as required.

• Stay updated on product enhancements, regulatory requirements, and industry developments to provide accurate information and guidance to clients.

• Support business continuity initiatives and contribute to process improvement efforts to enhance operational efficiency and customer experience.

• Ensure compliance with internal policies, procedures, and regulatory requirements in all customer interactions and onboarding activities.

• Perform any other duties assigned by the Head of Client Management.

Requirements

• Diploma or Bachelor’s Degree in Business Administration, Finance, Banking, Economics, or a related field.

• Minimum 1–3 years of experience in customer service, client onboarding, KYC, AML, compliance operations, or a related role.

• Familiarity with KYC/CDD requirements, corporate onboarding processes, and customer due diligence documentation is preferred.

• Strong communication and interpersonal skills, with the ability to manage client relationships professionally.

• Detail-oriented with excellent organizational and problem-solving abilities.

• Ability to handle multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

• Experience with CRM, onboarding, or compliance management systems will be an advantage.

• Strong team player with the ability to collaborate effectively across Sales, Compliance, Product, and Operations teams.

• Self-motivated, proactive, and committed to delivering high standards of customer service.

• Fluency in English is required; proficiency in additional languages, including Mandarin, will be an advantage.

Job Description

We are seeking enthusiastic and responsible individuals to join our Japanese restaurant chain as full-time service crew members. You will play an important role in creating a pleasant dining experience for our guests.

Key Responsibilities:

Welcome customers, assign seats, and present menus

Take orders and record dietary preferences

Perform cashiering duties

Serve food and introduce dishes when needed

Clear and reset tables, and maintain the cleanliness of the dining area

Job Requirements:

No prior experience required – training provided

Able to communicate in basic English to interact with customers and the team

Knowledge of simple Japanese is a plus (e.g., dish names), but not required

Positive attitude, good team spirit, and customer-oriented

Able to stand or walk for extended periods and carry light to medium loads (e.g., trays)

Benefits:

Annual Leave: 7 days

Medical Leave: 14 days

Career progression opportunities

Friendly team and supportive management

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Customer Service Assistance

Department: Customer Service
Employment Type: Full-Time
Location: Singapore

Job Summary

We are looking for a proactive and customer-focused Customer Service Assistance to join our dynamic team. The ideal candidate will be responsible for providing exceptional service across multiple customer touchpoints—calls, emails, and walk-ins—while meeting service level expectations.

In addition to managing customer interactions, you will also support operational functions, gather feedback for continuous improvement, and perform telemarketing outreach to boost customer engagement and service awareness. This role suits a reliable team player with strong communication skills, attention to detail, and the ability to work under pressure.

Key Responsibilities

Customer Service & Front Desk Support

• Respond promptly and professionally to incoming customer calls, maintaining a high standard of service.
• Reply to customer emails within 20 minutes, ensuring accuracy, completeness, and quality.
• Provide consistent and courteous service across all communication channels, including in-person walk-ins.
• Conduct timely follow-ups on undelivered shipments according to SOPs.
• Escalate complex or unresolved issues to the Customer Service Manager.
• Rotate in front desk responsibilities, attending to walk-in customers during office hours.

Workplace Conduct & Personal Accountability

• Maintain a high attendance and punctuality record (minimum 95%).
• Submit leave requests at least one week in advance for approval.
• Follow allocated break schedules strictly.
• Complete all assigned tasks within stipulated timelines and expectations.

Business Operations & Process Improvement

• Report customer feedback and key issues to the Operations Supervisor and CS Manager.
• Monitor and manage unconfirmed online bookings proactively.
• Contribute ideas for improving service processes and business workflow.
• Perform telemarketing and outbound calls to promote services, follow up on leads, and generate interest.
• Make collection calls to local and international clients with outstanding payments.
• File and sort job sheets/movement charts daily for quick access to PODs.
• Handle manual billing adjustments and urgent booking changes as per SOP.
• Prepare manual job sheets for selected accounts where needed.
• Encourage and assist customers in adopting cashless/digital payment options.

Ad Hoc Support

• Provide operational support when required; duties will be shared on a rotational basis with fellow CS Executives.

Qualifications& Skills

• Minimum GCE 'O' Level or equivalent.
• Minimum 1 year of experience in customer service (preferred but not mandatory).
• Strong written, verbal, and face-to-face communication skills.
• Confident in telemarketing and cold calling to engage customers effectively.
• Excellent analytical thinking and customer problem-resolution skills.
• Ability to remain calm and professional in challenging situations.
• Team-oriented mind-set with the ability to work independently when needed.
• Proficient in Microsoft Office (Word, Excel, Outlook); CRM familiarity is an advantage.