Total 14,456 job vacancies in Singapore

Overview

This role provides critical operational support, governance, and project management, ensuring the timely and accurate delivery of key initiatives such as APAC segmentation cycles, roster management, and strategic projects. Partnering closely with regional and global stakeholders, the role is instrumental in reducing administrative burden on sales teams, enhancing data integrity across core systems (e.g. Salesforce, CASE), and ensuring disciplined execution of functional priorities through coordination, rigor, and governance.

Role

Project Management, Governance & Execution

• Provide PMO and governance support across sales initiatives, managing timelines, delivery cadence, and cross-functional dependencies to ensure alignment with strategic milestones.
• Track progress across multiple workstreams, proactively identifying risks, issues, and dependencies, while maintaining leadership visibility through governance artifacts such as cadence decks, trackers, and risk logs.
• Lead and manage recurring PMO governance forums, prioritisation sessions, and working meetings.

APAC Segmentation & Data Governance

• Lead end-to-end execution of APAC segmentation cycles (bi-annual), ensuring Salesforce and CASE readiness, accurate data validation, timely system intake, and issue resolution.
• Coordinate closely with Sales Strategy, Support, Performance, and regional leaders to improve data quality, reduce rework, and safeguard delivery of future segmentation models.
• Support sellers during segmentation cycles with hands-on execution and troubleshooting to ensure accurate seller and account assignments at scale.

APAC White Paper Management

• Support the development of the APAC White Paper, coordinating inputs across regions, functions, and global stakeholders to ensure consistency, completeness, and alignment.
• Consolidate insights, data, and narratives into executive-ready materials, highlighting key themes, challenges, and opportunities across APAC.
• Manage timelines, version control, and review cycles, ensuring delivery meets leadership and governance expectations.
• Prepare summaries, extracts, and supporting materials for leadership review and communication.

Stakeholder Collaboration

• Act as the primary APAC liaison for global initiatives, aligning regional requirements, resolving data issues, and ensuring process and system consistency.
• Collaborate with global stakeholders to align governance cadence, delivery timelines, and dependencies across shared initiatives.
• Ensure consistent, clear, and timely stakeholder communication to drive accountability and milestone delivery.

Requirements

• Bachelor’s degree in business administration or any related discipline.
• Minimum 10+ years of experience in hospitality or related commercial / sales operations roles.
• Working experience with sales systems such as Salesforce, Delphi, CASE, or equivalent platforms.
• Proven ability to manage complex, multi-stakeholder projects with execution discipline.
• Experience handling large-scale, data-driven initiatives, governance documentation, and leadership reporting.
• Excellent stakeholder management, communication, and coordination skills.

Interested Candidates may send their resume and cover letter directly to

Hibah.bakhtavar@manpower.com.sg

,stating the position as the subject title in the email.

Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

Overview

This role provides critical operational support, governance, and project management, ensuring the timely and accurate delivery of key initiatives such as APAC segmentation cycles, roster management, and strategic projects. Partnering closely with regional and global stakeholders, the role is instrumental in reducing administrative burden on sales teams, enhancing data integrity across core systems (e.g. Salesforce, CASE), and ensuring disciplined execution of functional priorities through coordination, rigor, and governance.

Role

Project Management, Governance & Execution

• Provide PMO and governance support across sales initiatives, managing timelines, delivery cadence, and cross-functional dependencies to ensure alignment with strategic milestones.
• Track progress across multiple workstreams, proactively identifying risks, issues, and dependencies, while maintaining leadership visibility through governance artifacts such as cadence decks, trackers, and risk logs.
• Lead and manage recurring PMO governance forums, prioritisation sessions, and working meetings.

APAC Segmentation & Data Governance

• Lead end-to-end execution of APAC segmentation cycles (bi-annual), ensuring Salesforce and CASE readiness, accurate data validation, timely system intake, and issue resolution.
• Coordinate closely with Sales Strategy, Support, Performance, and regional leaders to improve data quality, reduce rework, and safeguard delivery of future segmentation models.
• Support sellers during segmentation cycles with hands-on execution and troubleshooting to ensure accurate seller and account assignments at scale.

APAC White Paper Management

• Support the development of the APAC White Paper, coordinating inputs across regions, functions, and global stakeholders to ensure consistency, completeness, and alignment.
• Consolidate insights, data, and narratives into executive-ready materials, highlighting key themes, challenges, and opportunities across APAC.
• Manage timelines, version control, and review cycles, ensuring delivery meets leadership and governance expectations.
• Prepare summaries, extracts, and supporting materials for leadership review and communication.

Stakeholder Collaboration

• Act as the primary APAC liaison for global initiatives, aligning regional requirements, resolving data issues, and ensuring process and system consistency.
• Collaborate with global stakeholders to align governance cadence, delivery timelines, and dependencies across shared initiatives.
• Ensure consistent, clear, and timely stakeholder communication to drive accountability and milestone delivery.

Requirement:

• Bachelor’s degree in business administration or any related discipline.
• Minimum 10+ years of experience in hospitality or related commercial / sales operations roles.
• Working experience with sales systems such as Salesforce, Delphi, CASE, or equivalent platforms.
• Proven ability to manage complex, multi-stakeholder projects with execution discipline.
• Experience handling large-scale, data-driven initiatives, governance documentation, and leadership reporting.
• Excellent stakeholder management, communication, and coordination skills.

About the Company

Our client is a well‑established, leading construction and civil engineering contractor with a strong track record in delivering large‑scale, complex building projects across Singapore.

They are currently seeking an experienced Deputy Project Manager to support the delivery of a high‑rise mixed‑use development (Residential + Hospitality) located in the CBD area.

About the Role

Reporting to the Project Manager, the Deputy Project Manager will support the overall site execution, with particular responsibility for construction planning, coordination of site activities, subcontractor management, and progress control. The role requires a hands‑on individual with strong technical knowledge and the ability to manage complex site conditions typical of high‑rise CBD projects.

Key Responsibilities

• Assist the Project Manager in managing overall site progress, manpower planning, and daily construction operations.
• Prepare and maintain the master construction programme, including catch‑up and recovery programmes when required.
• Plan and manage site access, logistics, and site setup at different construction stages, including tower crane erection, climbing, and dismantling planning.
• Review construction drawings to identify discrepancies and buildability issues prior to work commencement and coordinate with the technical team and consultants to resolve them.
• Assist in preliminaries planning, budgeting, and cost control, including monitoring progress against cost reports.
• Manage and coordinate subcontractors, ensuring works are carried out in accordance with approved programme, drawings, and method statements.
• Participate in detailed planning of all site works, including:
  > Construction methodologies
  > Programme scheduling
  > Equipment, material, and manpower forecasting
  > Control of material usage and minimisation of wastage
• Liaise with consultants (architects, engineers) and attend regular coordination and progress meetings.
• Oversee quality control, inspections, and implementation of health & safety requirements on site.
• Identify potential and ongoing issues affecting site progress and recommend practical solutions to mitigate delays.
• Maintain effective working relationships with subcontractors, consultants, suppliers, and internal project teams.
• Ensure strict adherence to workplace safety regulations and company safety standards at all times.
• Support the Project Manager in driving timely completion of key project milestones.

Requirements

• Degree in Civil Engineering from a recognised university.
• Minimum 8 years of relevant construction experience, preferably in high‑rise residential, mixed‑use, or hospitality developments.
• Experience completing at least one full construction cycle with a project value of SGD 150 million and above.
• Strong understanding of end‑to‑end construction processes, site operations, and construction methodologies.
• Good knowledge of method statements, site access planning, and site setup for high‑rise projects.
• Able to read, interpret, and coordinate drawings to resolve site and construction issues effectively.
• Proficient in Microsoft Project with experience in construction planning and progress tracking.
• Strong interpersonal, coordination, and problem‑solving skills.
• Able to work effectively in a fast‑paced, high‑pressure site environment.

Please send your CV outlining your relevant experience to wenyu.jiang@peoplesearch.jobs (JiangWenyu, Reg No: R1332558), and indicate your availability, expected salary and reason for leaving current job.

You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EALicense No: 16S8057

Basic up to $4200 Plus allowance and Commission

Banking working environment

Entry level into the banks

Fantastic Career Progression

Description

• Highly motivated individuals to promote and acquire New to Bank and existing customers by cross-selling the value propositions of banking facilities such as credit cards, banking accounts, or fund transfer programs to various consumer segment
• Engage & build good relationships with customers, generate sales referrals & deliver good client experience
• Good follow-up skills and ensuring customers' applications and documentation are completed for processing timely
• Requires to meet performance standards, business goals, and sales targets
• Able to present effectively and communicate comfortably to customers face-to-face or through telemarketing activities

Qualifications

• Minimum Diploma qualifications
• The candidate must be confident, meticulous, possess good interpersonal and follow-up skills
• Candidate needs to have good communication & customer service skills
• Sales-oriented and self-motivated candidate to excel in sales targets and goals
• A team player with the ability to multi-task & thrive in a banking sales environment
• Computer literate, proficient with use of MS Office & Outlook
• Candidates without sales experience may apply

For faster response, please email your updated resume in MS Words format with the following details to steven@starrecruitment.com.sg

1) Last Drawn Salary
2) Expected Salary
3) Recent Photo
4) Reason(s) for Leaving
5) Availability Period
6) References

Steven Chan
Registration No: R1105423
EA License No: 08C5257

• Frequent Travel to Macau
  

Key Responsibilities: 

• Responsible for the financial and operational performance of the Foodcourt and Coffeeshop’s Business Units in Singapore and Macau through the development and execution of long and short-term strategies/plans to maximize company profitability and growth

• Provides strategic leadership and direction to Project and Operations Team to identify potential new business opportunities, sites, source, build and renovate aesthetically profitable outlets and prepare lease proposals for approval while demonstrating ongoing communication with Business Development, Project and Operations Team.

• Prepare, manage and achieve company’s annual operating and financial budget

• Work with senior management and financial team to compile and accurately complete all pro-form for budgets, reports and projections to ensure successful lease transactions.

• Serve as lead facilitator both internally and externally for projects, from tender to the opening of the site for business.

• Site ROIs for review and approval by senior management and ownership

• Establish overall business plans and provide regular reports on regional performance, sales and financial budget analysis to senior management

• Maintain and improve established quality and service standards

• Develop and implement labour, maintenance, inventory supplies, cost of goods sold and performance measurement systems, to ensure compliance with overall company goals and objectives

• Ensure vendors / business partnerships supply products and services in accordance with company standards at competitive pricing

• Led a team of area managers, assisted by operations manager in achieving sales targets and overall performance of outlets

• Provide continual communication and follow-up to strengthen company’s training culture, especially at outlet level

• Develop employees by providing ongoing feedback for operational improvement, establishing performance expectations and conducting regular performance reviews
  

Requirement:

• Diploma in Hospitality, F&B, Tourism or related discipline

• Minimum 8 years of business similar managerial experience, preferably in food courts or chain outlets

• Experience in leasing, tendering for tenancy a must.

• Experience working with statutory boards will be an advantage.

• Able to facilitate and orchestrate resources cross functionally to support business development activities

• Strong negotiating skills and knowledge of lease document, terms and process.
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171

• Plan and execute marketing initiatives for AI data center and immersion cooling solutions.
• Create professional content: presentations, solution briefs, case studies, and digital/LinkedIn materials.
• Drive local campaigns, webinars, and events to generate leads and strengthen client engagement.
• Collaborate closely with sales and technical teams to develop customer-facing materials and proposals.
• Represent the company professionally at client meetings and industry events.

Requirements:

• Degree in Engineering, IT, Marketing, Business, or equivalent
• At least 5 years of B2B marketing experience in data centers, IT infrastructure, AI/GPU platforms, or cooling solutions.
• Solid understanding of data center operations, rack layouts, cooling technologies, and GPU-based AI systems.
• Ability to translate technical concepts into clear value propositions for non-technical stakeholders.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Context:

The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite by ensuring efficient and effective risk and control management. We do this by providing operational risk and control expertise, specialist technical knowledge and a deep understanding of the businesses and functions we serve.

Key activities include implementation and oversight of the Group’s Risk Management Framework, on going and targeted controls assessments, implementing and maintaining robust risk governance, and championing a proactive risk culture. GCIO CCO works closely with partners across all lines of defence and is responsible for maintaining positive relationships with our regulators and external partners.

Therole holder will be responsible for:

• Partnering with the GCIO CCO function to oversee the risk and control portfolio related to the services Singapore or consumes from the Group.
• You will be a leader within the GCIO Chief Control Office (GCIO CCO) Function that directly supporting Singapore

This will be achieved by:

• Acting as trusted advisor for senior management by partnering to manage their operational risk i.e., risk assessments, control environment, issues management, audits.
• Promoting accountable risk and control decision-making based on quality data and analysis, actively challenging poor, inefficient or excessive controls, related tasks and behaviours.
• Providing specialist risk and control knowledge and insights, leading efforts to continuously improve the control environment and monitoring of risk, including behaviours
• Advising and designing process and controls in a commercially viable, practical and effective manner.
• Identifying trends to anticipate future developments in the risk and control environment.
• Influencing and shaping the development and implementation of future-fit risk management and regulatory frameworks.
• Providing Senior Management with updates on any relevant changes to policy or projects related to operational risk that have an impact on their area of responsibility.

The role is part of a global team and will be expected to support and collaborate with other team members across multiple regions, as well as manage their portfolio while maintaining an acceptable risk profile.

Functional Knowledge

• 10 years hands on experience in Technology Risk Management, IT Audit, Information Security, or IT Compliance within the financial services industry.
• Strong understanding of IT general controls(ITGC), application controls, and infrastructure security.
• Strong knowledge and practical experience of at least one local technology regulation
• Familiar with other key technology standards/frameworks (NIST Cybersecurity, COBIT, ITIL)
• Previous experience of identifying and solving problems that have impact on your work or the wider business.
• Strong communication skills to influence and challenge stakeholders.
• Strong written, verbal and presentation skills to support board paper submissions.
• Flexible and adaptable, able to handle and prioritise competing demands in a fast-paced environment.
• Active industry recognized certificates will be an asset, e.g. CISA, CISSP, CRISC, CCSP etc.

About PLAYON

PLAYON is a new-generation indoor entertainment and active play destination designed for families, kids, teens, and young adults. We are building a vibrant, energetic, and experience-driven venue that combines fun, movement, and memorable customer experiences. We are looking for a hands-on and responsible Store Manager to lead the daily operations of the outlet and manage the ground team on site.

Job Summary

The Store Manager is an on-site, hands-on role responsible for the daily operations, team management, customer service standards, safety, cleanliness, and overall performance of the outlet. This person will lead by example, ensure smooth operations during opening and closing, and drive revenue while maintaining high service standards.

Key Responsibilities

• Oversee the day-to-day operations of the outlet and ensure smooth running of all activities
• Lead, supervise, and manage the outlet team, including duty roster planning, attendance monitoring, and daily deployment
• Ensure high standards of customer service and handle customer feedback or complaints professionally
• Maintain cleanliness, safety, presentation, and operational readiness of the outlet at all times
• Monitor ticketing, admissions, retail sales, party bookings, and other revenue-related activities
• Ensure all staff follow company SOPs, safety rules, and service standards
• Conduct on-site briefing, training, and performance coaching for staff
• Manage opening and closing procedures, cash handling, and daily reporting
• Monitor stock levels for operational supplies, retail items, and other outlet needs
• Coordinate with maintenance, suppliers, mall management, and internal departments when required
• Support marketing campaigns, festive events, school holiday activities, and promotional launches at outlet level
• Track outlet performance and assist management in improving sales, efficiency, and customer satisfaction

Requirements

• Minimum Diploma qualification; Degree is an advantage
• At least 3–5 years of experience in outlet operations, retail, F&B, attractions, playgrounds, entertainment, or related service industry
• Prior experience in a supervisory or managerial role is preferred
• Strong leadership and team management skills
• Hands-on, responsible, and able to solve problems on the ground efficiently
• Good communication and interpersonal skills
• Able to work in a fast-paced environment, including weekends and public holidays
• Familiar with daily operations reporting, scheduling, service recovery, and staff supervision
• Comfortable managing customer-facing operations and handling peak crowd situations
• Basic knowledge of Microsoft Office or Google Sheets/Docs is preferred

Preferred Experience

• Experience in indoor playgrounds, family entertainment centres, activity venues, attractions, theme parks, or hospitality-related operations
• Experience handling front-line teams, shift planning, and outlet KPI performance
• Strong awareness of operational safety, cleanliness, and customer experience

What We Are Looking For

We are looking for a dependable and mature Store Manager who is willing to be physically present on site, lead the team from the front, and take ownership of the outlet’s daily performance. This is not a desk-bound HQ role. It is a hands-on outlet leadership role that requires strong execution, discipline, and people management.

Company Overview

Innovative Pest Pte Ltd (Singapore) specializes in pest control and disinfecting services. We have expanded our expertise to meet client needs with a dedicated team committed to high service standards. Join us to grow your career in a supportive environment.

Job Summary

You will conduct pest inspections and treatments, communicate treatment plans to clients, maintain equipment and vehicles, and complete service documentation to ensure effective pest control operations.

Responsibilities

• Conduct thorough pest inspections and apply appropriate pest control treatments to client sites
• Communicate clearly with clients to explain treatment plans and address their concerns
• Maintain pest control equipment and company vehicle to ensure operational readiness and safety
• Complete accurate service reports and daily logs to document treatments and activities

Required competencies and certifications

• NEA certification
• Class 3 driving license
• Physical fitness to perform outdoor work safely and effectively

Preferred competencies and qualifications

• Good communication skills to interact professionally with clients and team members
• Responsible and punctual work habits to maintain service reliability

Other Information

Key Responsibilities:

• Monitor demand and issuance of inventory items with precision to ensure materials are available for production without delays.
• Process and manage all production demands efficiently, coordinating closely with the production team to meet their requirements.
• Monitoring accurate record of inventory and stock management system.
• Conversion of stock from SBUs. Including raising CV, arranging for transportation and managing transport adhoc form.
• Handle the processing and monitoring of parts returned from production, ensuring proper recording and timely updates in the system.
• Prepare and execute stocktake plan include processing physical inventory documents and preparing stocktake report.
• Prepare inventory status, issuance, returns, MOQ, stocktake and shelf-life reports and other ad hoc requests.
• Update Materials Requirement Planning (MRP) settings as requested by the Material Planning team.

Requirements and Skills:

• Completion of "O" Level/ Nitec or equivalent qualification is preferred.
• Proficient user of Microsoft Office applications, particularly Excel and Word, to manage data and reporting tasks efficiently.
• Familiarity with SAP system is preferred.
• Possess good interpersonal skill and a positive attitude to handle challenging customers and resolve tense situations.
• Strong interpersonal skills coupled with a positive, solution-oriented mindset, capable of handling challenging customer interactions professionally and resolving tense situations calmly.
• Ability to work effectively under pressure with a strong sense of urgency, maintaining accuracy and quality in a fast-paced environment. Willingness and flexibility to support operational requirements.

ST Engineering is a global technology, defence and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. The Group harnesses technology and innovation to solve real-world problems, enabling a more secure and sustainable world. Headquartered in Singapore, it has operations spanning Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. ST Engineering reported revenue of over $12b in 2025 and ranks among the largest companies listed on the Singapore Exchange. It is a component stock of MSCI Singapore, FTSE Straits Times Index and Dow Jones Best-in-Class Asia Pacific Index

About Commercial Aerospace business

ST Engineering’s Commercial Aerospace business is a world-class Original Equipment Manufacturer (OEM) and Maintenance, Repair and Overhaul (MRO) service provider with proven solutions for practically every stage of an aircraft life cycle. With 50 years of reputable track record in aviation, backed by a highly experienced team of engineers and technicians across facilities in Asia Pacific, the U.S. and Europe, we know what it takes to keep the world flying safely.

Company Overview

The Salon Manager leads salon operations to deliver exceptional client experiences, drive revenue growth, and develop a skilled team. This role balances customer service excellence, business management, and team leadership to ensure salon success.

Job Summary

The Salon Manager is responsible for overseeing all operational aspects of the salon, ensuring a high-quality client experience, driving revenue growth, and leading and developing a skilled team of beauty professionals. This is a crucial leadership role that balances excellent customer service, strong business acumen, and effective team management.

Responsibilities

Staff Management & Leadership

• Recruit, hire, and onboard stylists, colorists, technicians, and front desk staff to build a skilled team.
• Develop and manage staff schedules to ensure adequate coverage and operational efficiency.
• Conduct performance reviews and provide coaching to improve technical skills, product knowledge, and customer service.
• Lead training sessions to enhance team capabilities and service quality.
• Foster a positive, collaborative, and professional work environment to boost staff retention and morale.
• Resolve employee conflicts and disciplinary issues promptly and fairly to maintain workplace harmony.

Operations & Business Management

• Manage daily cash handling, financial reconciliation, and payroll processing to ensure accurate financial operations.
• Monitor and control inventory levels of professional and retail products to minimize waste and maintain stock availability.
• Oversee the booking system to ensure efficient client appointment and walk-in management.
• Maintain salon cleanliness and equipment upkeep in compliance with health, safety, and hygiene regulations.
• Analyze sales data and key performance indicators (KPIs) to identify growth opportunities and improve business performance.

Client Experience & Sales

• Serve as the primary contact for complex customer service issues, resolving them swiftly to maintain client loyalty.
• Drive retail product sales by training staff and implementing promotional campaigns.
• Develop and execute local marketing strategies and client loyalty programs to attract and retain clients.
• Maintain a welcoming, high-end salon atmosphere that aligns with the brand image.

Required competencies and certifications

• Minimum of 3-5 years of proven experience in a management or supervisory role, preferably within a salon, spa, or high-end retail environment.
• Demonstrated ability to manage a team of 5 or more employees.
• Ability to stand and walk for extended periods and lift up to 25 pounds occasionally.
• Willingness to work a flexible schedule including evenings, weekends, and holidays as needed.

Preferred competencies and qualifications

• License in cosmetology or a relevant field is a plus but not required if management experience is extensive.
• Proficiency with salon management software (e.g., Mindbody, Vagaro) and standard office applications.
• Strong business acumen including retail operations, budgeting, inventory control, and sales forecasting.
• Exceptional coaching, mentoring, and team-building skills.
• Excellent verbal and written communication skills to interact effectively with clients, staff, and vendors.
• Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Are you passionate about education, leadership, and making a real impact? At LCentral, we’re looking for a Centre Manager who can take ownership of daily operations, lead a team, and create a fun, engaging, and professional environment for students, parents, and staff.

Whether you have prior management experience or are a highly motivated graduate ready to grow into the role, we welcome driven individuals who are eager to step up, take initiative, and make a difference.

What You’ll Be Doing

As a Centre Manager, you will take full responsibility for the daily operations of your centre:

• Lead the team: Manage and support teachers and administrative staff to ensure smooth operations.
• Student & Parent Engagement: Build strong relationships with students and parents, addressing enquiries, providing updates, and ensuring a positive experience.
• Centre Operations: Oversee enrolments, documentation, fee processing, and general administration.
• Customer Service Excellence: Maintain a welcoming, friendly, and professional environment for students, parents, and staff.
• Problem Solving & Improvement: Take ownership of operational challenges, suggest improvements, and contribute to the centre’s overall success.

Requirements

• Diploma or degree holder in any discipline.
• Energetic, warm, and people-oriented — able to motivate staff and engage students.
• Strong communication and leadership skills.
• Responsible, accountable, and solution-driven.
• Prior management experience in a similar setting is a plus, but not required.

Work Hours & Commitment

• Weekdays: 1:00 PM – 9:00 PM (2 Weekdays off).
• Saturday & Sunday: 8:30 AM – 6:30 PM (both days are weekends compulsory).

Why You’ll Love Working at LCentral

• Leadership Experience: Manage your own team and develop strong people management skills.
• Autonomy & Ownership: Take charge of your centre without micromanagement.
• Positive, Fun Environment: Work directly with students in a cheerful, engaging learning space.
• Career Growth: Continuous learning opportunities in operations, customer service, and centre management.
• Impactful Work: Shape the learning journey of students while ensuring smooth centre operations.

Job Description :

• Overall control and monitoring of projects' operations, budgets & key personnel staffing
• Plan, schedule and track project timelines
• Ensure efficient use of manpower, equipment, material and resources on site
• Ensure high level of site safety and housekeeping
• Manage and control good quality of work
• Managing subcontractors to ensure tiimely delivery and good quality of work
• Liaise with clients, consultants, subcons and etc

Requirements

• Minimum 10 years of experience
• Degree in Civil Engineering recognized by PEB/IES
• Preferably with experience in both public and private projects
• Able to lead and work independently
• Good technical knowledge and interpersonal skills
• Able to manage and drive subcontracting work

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Summary

Responsible for the overall management of sales operations, providing leadership to the Singapore regional headquarters to ensure operational excellence and drive growth strategies across Southeast Asia and India.

Responsibilities

• Lead the development and execution of the regional sales strategy to achieve sales targets and expand market presence across SEA and India
• Manage daily sales operations, ensuring effective coordination between the Singapore office and regional subsidiaries
• Drive operational excellence by aligning sales processes with business goals and regional market demands
• Facilitate high-level negotiations and reporting with Japanese stakeholders and Japan headquarters using native-level Japanese proficiency
• Oversee communication and management of local workforce and regional operations using business-level English

Required competencies and certifications

• Minimum 10 years of professional work experience in Japan to understand business nuances and operational standards for Japan HQ alignment
• Native-level proficiency in Japanese for effective communication with Japanese stakeholders and Japan HQ
• Business-level proficiency in English for managing local workforce and regional operations in SEA and India

Job Description & Requirements

• Schedule appropriate levels of production staff to effectively meet our Brand Promise
• Ensure compliance with all company policies and relevant provincial/federal legislation
• Establish, continually test, update, and meet the established product yield specification on all finished products
• Ensure the production plan is accurate and well-developed on a daily and weekly basis, and then executed with precision and enthusiasm
• Maintain food quality and food safety requirements and meet or exceed the requirements for a safe workplace
• Ensure the production schedule (workflow, production processes, staffing model, production floor layout, etc.) meets our customer requirements.
• A focus on results, a bias for action, and an effective personal leadership style will be necessary
• Demonstrated track record of delivering solid operating results in a way that encourages teamwork and employee engagement
• Develop formal training plans and conduct on the job training sessions for Food & Beverage Department employees
• Attend and contribute to weekly Food &Beverage departmental meetings
• Inform the Food & Beverage Department on a daily basis of all relevant information on operational matters
• Oversee the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
• Ability to work under pressure and meet deadlines
• Ability to work longer hours with prolonged period of standing.
• Ability to work on weekend and public holiday