Job Summary

We are looking for a detail-oriented Business Analyst to support digital transformation initiatives within a highly regulated environment. This role involves driving end-to-end business analysis activities across solution design, testing, implementation, and post-go-live support, requiring strong stakeholder management, analytical thinking, and regulatory awareness.

Mandatory Skill-set

• Bachelor’s Degree in IT, Computer Science, Business, Engineering, or related field;
• Must have at least 4 years of experience as a Business Analyst or similar role;
• Strong experience in requirements gathering, process analysis, and functional documentation;
• Hands-on experience supporting SIT/UAT, defect management, and implementation activities;
• Good experience in designing customer-servicing platforms or customer-facing digital channels;
• Experience working in regulated environments such as hospitality, financial services, government, or similar industries;
• Familiar with Agile, Waterfall, or hybrid SDLC methodologies;
• Strong stakeholder management and communication skills across business, IT, compliance, and vendors.

Desired Skill-set

• Experience in COTS evaluation, fit-gap analysis, or vendor management;
• Exposure to tender/RFP processes and vendor assessment activities;
• BA or Agile certifications such as CBAP, CCBA, CSM, or CSPO are a plus.

Responsibilities

• Gather, analyse, and translate business and regulatory requirements into functional and non-functional specifications; 
• Drive end-to-end business analysis activities across solution design, testing, implementation, and post-go-live validation;
• Facilitate workshops and discussions with business, compliance, IT, and vendor stakeholders;
• Maintain requirements traceability and ensure solutions align with business and compliance expectations;
• Support COTS evaluation, vendor coordination, and solution assessment activities;
• Define and support SIT/UAT/ORT activities, including defect tracking and resolution coordination;
• Support implementation readiness, operational handover, and post-deployment validation activities;
• Act as the key bridge between business, compliance, vendors, and technical teams throughout the project lifecycle.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Responsibility:

• To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
• To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
• To be the Site Coordinator at the Institute, as a Single Point of Contact ("SPOC") and as a liaison officer for the End Users. In addition, he /she also acts as a supervisor to all the Onsite Support Staff.
• SLA Performance – Ensure no SLA Failure
• IMAC Reports – Ensure all IMAC Requests are performed in accordance with the SLA
• Tracking of Cases – Ensure all cases are tracked to closure in accordance with the deliverables
• Resources – Manage the resources on day-to-day basis to ensure designated resources are in place.
• Compliments and Complaints – Work closely with the Institute to ensure high compliments and no or nil complaints.
• Day to Day Operations is run with minimal interruptions to the services
• All meetings with internal and external parties are documented and followed through
• Responsiveness – All emails, calls and any other communication are responded to, on a timely manner

Required Experience:

• Bachelor's degree / diploma in computer science, business, or a related field.
• 2-3 years of management and related experience in IT
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Business Development Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

About the Role:

Are you passionate about technology and eager to drive business growth in a fast-evolving field? We are looking for a proactive and ambitious Business Development professional to play a key role in expanding our cyber-security portfolio across Singapore and the APAC region.

Responsibilities:

• Spot, evaluate, and pursue new business opportunities in priority industries and markets across the region.
• Develop and implement go-to-market strategies to accelerate the adoption of our cyber-security solutions.
• Build strong, consultative relationships with customers and partners, collaborating with internal technical teams when needed.

Requirements:

• Min Degree Cybersecurity, Computer Science, or a related field.
• Minimum 1 year of experience in business development or sales 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

YOUR NEW JOB

As a Resident Engineer, you’ll manage endpoint and server patching, deploy updates, and support client IT environments onsite.
You will work closely with the client’s IT lead to ensure timely maintenance, platform upgrades, and seamless endpoint operations.
This is a 12month contract role that is renewable. Work is onsite at Punggol Mon-Fri office hours.

WHAT YOU’LL BE DOING

• Deploy Windows patches and application updates via Microsoft Endpoint Configuration Manager (MECM/SCCM) and coordinate change requests through CAB.
• Update endpoint images, provision laptops, and support tech refresh projects using Microsoft Deployment Toolkit (MDT).
• Troubleshoot and resolve client platform and endpoint issues, maintaining service levels.
• Maintain accurate IT inventory and assist in client platform upgrades or implementations.
• Support testing, documentation, and reporting for patching and endpoint activities.

WHAT IS NEEDED FROM YOU

• Strong hands-on experience with MECM/SCCM and MDT.
• Knowledge of IT operations, patch management, and endpoint support.
• Ability to work onsite, perform overtime when required, and coordinate effectively with teams.
• Good communication skills and client-service mindset.
• Team player with proactive problem-solving skills.

WHAT WILL MAKE YOU STAND OUT

• Prior experience in large-scale IT environments or data centre operations.
• Familiarity with endpoint lifecycle management and imaging best practices.
• Experience supporting hybrid IT solutions or multi-platform environments.

What You'll Be Doing

• Manage critical Data Center IT & Asset operations, involved in Data Center buildouts and scaling.
• Responsible for the daily operation maintenance and service management of the computer room within the jurisdiction, balance the service quality, efficiency, cost and safety in combination with the actual situation, and continuously optimize and improve to support the business operations of the department;
• Responsible for responding to and handling IDC risk events and emergency fault handling, and realizing controllable operation risks such as IDC changes and faults;
• Responsible for establishing efficient cooperative relations with local government departments and completing the compliance operation requirements assigned by government departments;
• Undertake on site technical support for business equipment, understand business needs and network structure, and promote the implementation of operation projects between teams;
• Responsible for the talent echelon construction, capacity training, risk control, team culture construction, on-site operation and maintenance team management and assessment of the IDC on-site operation and maintenance team;
• Technical leader managing team and consultants to implement the data center operations in normal and emergency situations.
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs.
• Coordinate external vendors, ensure the resource's supply and delivery, match business's growth.
• Provide instructions to vendors, installation contractors and validate quality of vendor works on site.
• Responsibility for outsourcing and vendor management of colocation Data Centre services providers to meet or exceed contracted performance SLA's.
• Respond on an as-needed basis to emergencies in regional DCs, including traveling to site and to provide on-site support.

What We're Looking For

• 1. Bachelor's degree in a business, engineering or computer science
• 5+ years experience in large global data center site operation
• Functional knowledge of Data Center mechanical, electrical, and controls systems
• Deep knowledge of information technology infrastructure domains such as computer server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
• Highly driven, self-managed individual. Greatly developed problem analysis and critical thinking experience.
• Knowledge of data center construction procedure and capacity planning
• Ability to travel domestically and internationally as needed (25% to 50%+ at times)
• Must be familiar with Excel and PowerPoint

If you are passionate about technology and meet the above requirements, please don’t hesitate to apply. Please note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

About Us: Dada Consultants Pte Ltd

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

Website: www.dadaconsultants.com

EA License No.: 18S9037 | EA Registration No.: R22109451

Business Registration Number: 201735941W

Job Summary

Support business development and sales activities, Identifying potential clients, customer engagement, proposal preparation and building long-term client relationships while providing technology solutions to meet business needs.

Job Scope

• Identify, target and develop new business opportunities in IT Solutions sector.
• Cold calling to arrange meetings with potential customers and prospect.
• Develop and maintain long-term relationships with key decision-markets and stakeholders, existing customers and prospects to ensure satisfaction, repeat business and referrals.
• Understand client needs, provide sales quotation and conduct product demonstrations and presentations.
• Negotiating contracts, terms of an agreement and close sales.
• Set, meet and exceed sales targets through proactive prospecting and client engagement.
• Interfacing with vendors / suppliers and building up relationships.
• Provide consultative sales support to help clients optimize their IT infrastructure and operations.
• Collaborate with internal, including technical support and product development to ensure customer needs are met

Job Requirements

• Interest in IT Solutions, cloud services, cybersecurity or system integration preferred.
• Keep up to date with industry trends, competitors, and emerging technologies.
• Excellent interpersonal, communication, problem-solving and negotiation skills.
• Conscious, sensitive, practical and realistic to business practices.
• Team player and able to work in a fast-paced environment.
• Ability and desire for sales with a confident and determined approach.
• Highly Self-motivated, Matured, proactive and ambitious in achieving goals with minimal supervision.
• Cost consciousness, positive, enthusiastic, meticulous, resourceful and result oriented.
• To work with high energy, self-responsibility and determination.
• Well-organized skill and persistence in completing tasks on time.
• Pleasant and highly customer oriented, confident yet reassuring manner with clients always.
• Responds quickly to customers and demonstrates efficiency.
• Good telephone, face-to-face personal skills, presentation skills and time management.

Responsibilities:

• Research and pursue new business opportunities within the IT solutions space.
• Initiate contact with potential clients through calls, emails, and meetings.
• Build and nurture relationships with decision-makers, stakeholders, and existing customers to ensure satisfaction and referrals.
• Understand client requirements, present product solutions, and provide accurate sales quotations.
• Lead contract discussions, negotiate terms, and close sales successfully.
• Achieve and exceed individual sales targets through consistent outreach and client engagement.
• Coordinate with vendors and internal teams (technical support, product development) to deliver seamless solutions.
• Offer consultative support to help clients improve their IT infrastructure and operations.

Requirements:

• Diploma or Degree in Information Technology or a related field.
• 1 - 2 years of experience in IT sales or business solutions sales.
• Genuine interest in technology, IT solutions, cloud computing, cybersecurity, or system integration.
• Awareness of current industry trends, competitors, and emerging technologies.
• Strong communication, negotiation, and problem-solving abilities.
• Practical and business-savvy mindset with attention to detail.
• Solid telephone, face-to-face personal skills, presentation, and time management skills.

Interested candidates who wish to apply for the advertised position, please send in your resume to it@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24120209 (GAN CHYE SHEN)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities

• Manage and administer enterprise IT infrastructure, including servers, operating systems, middleware, and cloud environments.
• Provide day-to-day operations, monitoring, support, maintenance, and troubleshooting of infrastructure systems.
• Ensure the availability, performance, security, and reliability of mission-critical AFC system infrastructure.
• Perform installation, configuration, upgrading, patching, and maintenance of hardware and software platforms.
• Support infrastructure deployed in both on-premises environments and Government on Commercial Cloud (GCC) platforms.
• Administer and maintain:Red Hat Enterprise Linux (RHEL)Microsoft Windows Server environmentsIBM WebSphere Application Server (WAS)IBM WebSphere MQ / IBM MQ
• Monitor system health, capacity utilization, and performance to proactively identify and resolve issues.
• Develop and maintain automation scripts for system administration and operational efficiency.
• Participate in infrastructure planning, architecture reviews, and technology enhancement initiatives.
• Conduct technical research and development to support continuous innovation and modernization efforts.
• Implement and maintain backup, disaster recovery, and business continuity procedures.
• Ensure compliance with security policies, governance requirements, and operational standards.
• Collaborate with application, network, database, and security teams to resolve complex technical issues.
• Prepare and maintain technical documentation, operational procedures, and system configurations.
• Support infrastructure deployment, migration, and cloud adoption projects.

Qualifications & Requirements

• Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Data Communications, Engineering, or a related technical discipline.
• Diploma holders with significant relevant experience and technical expertise may also be considered.
• Minimum 3 years of hands-on experience in system administration and infrastructure support.
• Professional certifications in Red Hat Linux and/or Microsoft technologies, including cloud certifications, are preferred.
• Strong experience administering Red Hat Linux and Microsoft Windows Server environments.
• Experience managing middleware platforms such as IBM WebSphere Application Server and IBM MQ.
• Knowledge of system monitoring, performance tuning, patch management, and infrastructure maintenance.
• Experience supporting enterprise-grade production environments.
• Proficiency in Linux shell scripting and automation.
• Strong troubleshooting and root-cause analysis skills.
• Good written and verbal communication skills.
• Ability to work independently and collaboratively within a team environment.
• Willingness to support mission-critical systems and participate in after-hours support when required.

Preferred / Advantageous Skills

• Experience with AWS (Amazon Web Services) and Government on Commercial Cloud (GCC).
• Experience with Infrastructure as Code (IaC) tools such as Terraform.
• Experience with configuration management and automation tools such as Ansible.
• Familiarity with GitLab, CI/CD pipelines, and DevOps practices.
• Knowledge of cloud migration, containerization, and modern infrastructure technologies.
• Experience supporting transportation, payment, or AFC systems.

Responsibilities:

• Executed applications strategy and technology roadmap, aligning IT with business goals.
• Managed and optimized software systems for seamless integration, scalability, and sustainability.
• Leveraged emerging technologies to drive competitive advantage.
• Translated business requirements into technical specifications and tailored solutions.
• Collaborated with users and vendors, providing training and guidance for smooth adoption.
• Acted as primary contact for third-party application issues and project updates.
• Ensured compliance with organizational standards, ISO27001:2022, and supported after-hours operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of IT experience, including 5+ years in team leadership and management.
• 3+ years of experience in software system design, development, and maintenance.
• Strong expertise in software engineering, secure development, cloud computing, AI, and cybersecurity.
• Experienced in enterprise systems, digital transformation, emerging technologies, and enterprise applications (Education sector preferred).
• Proficient in databases, programming, server infrastructure, SQL Server, and SDLC processes.
• Skilled in leading IT support teams, prioritizing tasks, and managing multiple incidents concurrently.
• Detail-oriented, self-motivated, and adaptable, with strong communication, interpersonal, and organizational skills.
• Experienced in project management, analytical problem-solving, and maintaining composure under pressure.
• Certified in ITIL, PMP, and Microsoft technologies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

• Build and expand the partner network by developing new relationships while strengthening existing ones in Singapore.
• Oversee and grow a portfolio of partners to achieve sustainable revenue and margin growth.
• Position the company as a trusted cybersecurity advisor by educating partners on solutions and value propositions.
• Uncover new opportunities for collaboration across client subsidiaries and business units.

Requirements:

• Diploma in Business, Information Technology, or related field.
• At least 2 years of experience in in B2B sales, IT channel management, or account management.
• Proven track record in solution sales, preferably in cybersecurity or distributor environment.
• Strong relationship management, communication, and presentation skills, with the ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary

Offer IT Services and Business Solutions. Managing client relationships and ensuring the successful delivery of IT services and business solutions.

Job Scope

• Implement effective and consistent sales processes to achieve revenue growth.
• Maintain accurate sales forecasts, pipeline tracking.
• Manage and develop major and critical customer accounts.
• Conduct high-level sales presentations.
• Develop and maintain strong relationships at the 'C Suite' while understanding and
• communicating prospective customers' corporate culture.
• Negotiate all aspects of contractual agreement including terms and conditions, duration,
• and pricing with the contracting entity.
• Ensure customer satisfaction and long-term retention through effective post-sales support.
• Prepare quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• Work closely with technical teams to ensure seamless solution delivery and implementation.
• Work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• Ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• Research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Interfacing with vendors / suppliers and building up relationships

Job Requirements

• Having strong business-related knowledge, conscious and sensitive to business practices
• Ability and desire for sales job with a confident and determined approach
• Strong understanding of IT business solutions, digital transformation, cloud computing.
• Strong leadership and people management abilities.
• Strategic thinker with excellent problem-solving skills.
• Should be capable of thriving in the competitive market
• Highly Self-motivated and ambitious in achieving goals
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility, and determination
• Team player and able to work under fast-paced environment
• Cost consciousness, positive and enthusiastic. Confident yet reassuring manner with clients always
• Well-organized skill and persistence in completing tasks on time, pleasant and highly customer oriented
• Responds quickly to customers and demonstrates efficiency
• Excellent communication, negotiation, presentation and time management skills

Job Summary

We are representing a client seeking an experienced IT Infrastructure Engineer (L2/L3) to support and manage enterprise infrastructure environments across on-premise and cloud platforms. This role ensures system stability, performance, and security while supporting projects and troubleshooting complex issues.

Responsibilities

• Provide L2/L3 support for IT infrastructure including servers, virtualization platforms, networks, cloud platforms, and endpoint systems to maintain operational continuity.
• Monitor system performance, availability, and capacity to ensure high uptime and reliability of IT services.
• Troubleshoot and resolve complex infrastructure issues by performing root cause analysis and implementing permanent fixes.
• Manage incident, problem, and change requests following ITSM processes and meeting SLA requirements.
• Administer and maintain Windows and Linux servers, Active Directory, DNS, DHCP, and related services to ensure system integrity.
• Manage virtualization platforms such as VMware and Hyper-V, and oversee storage environments for optimal resource utilization.
• Support cloud infrastructure (Microsoft Azure, AWS) by provisioning, configuring, and monitoring cloud resources.
• Perform patching, system upgrades, backups, and disaster recovery activities to safeguard data and system availability.
• Support network infrastructure including firewalls, switches, VPNs, and troubleshoot connectivity issues to maintain secure communications.
• Assist in implementing and maintaining security controls, endpoint protection, and access management to protect IT assets.
• Monitor and respond to security incidents in collaboration with cybersecurity teams to mitigate risks.
• Support infrastructure-related projects including cloud migration, system upgrades, network enhancements, and data center initiatives.
• Collaborate with application, data, and service delivery teams to ensure infrastructure readiness for system deployments and ERP transformation.
• Assist in planning, testing, deployment, and post-implementation support for infrastructure projects.
• Coordinate with external vendors and service providers to resolve issues, maintain systems, and deliver projects on schedule.
• Liaise with internal teams to align infrastructure solutions with application and business requirements.
• Maintain comprehensive technical documentation including system configurations, runbooks, network diagrams, and SOPs for operational consistency.
• Identify opportunities to improve system performance, automate processes, and enhance operational efficiency.
• Support knowledge sharing and mentor junior engineers to build team capability and expertise.

Required competencies and certifications

• Diploma or Degree in Information Technology, Computer Science, or related field.
• Minimum 3–6 years of experience in IT infrastructure support at L2/L3 level.
• Hands-on experience with Windows Server, Active Directory, and virtualization platforms such as VMware or Hyper-V.
• Experience supporting cloud environments including Microsoft Azure, AWS, or equivalent.
• Solid knowledge of networking fundamentals including TCP/IP, DNS, VPN, and firewalls.
• Experience with backup solutions, disaster recovery, and system monitoring tools.
• Familiarity with ITSM processes including incident, problem, and change management.
• Strong troubleshooting and analytical skills to resolve complex technical issues.

Preferred competencies and qualifications

• Experience working in hybrid cloud environments and participating in cloud migration projects.
• Exposure to cybersecurity tools and practices such as endpoint protection and SIEM.
• Scripting or automation skills using PowerShell, Python, or similar languages.
• Experience supporting ERP or enterprise application environments.
• Relevant certifications such as Microsoft, AWS, VMware, Cisco, or ITIL.

Other Information

WOLA RECRUITMENT PTE. LTD. (23C1703)

• EA Personnel No: R21100547
• EA Personnel Name: KIT WEE LEX

Key Responsibilities

• Manage and administer enterprise IT infrastructure, including servers, operating systems, middleware, and cloud environments.
• Provide day-to-day operations, monitoring, support, maintenance, and troubleshooting of infrastructure systems.
• Ensure the availability, performance, security, and reliability of mission-critical AFC system infrastructure.
• Perform installation, configuration, upgrading, patching, and maintenance of hardware and software platforms.
• Support infrastructure deployed in both on-premises environments and Government on Commercial Cloud (GCC) platforms.
• Administer and maintain:Red Hat Enterprise Linux (RHEL)Microsoft Windows Server environmentsIBM WebSphere Application Server (WAS)IBM WebSphere MQ / IBM MQ
• Monitor system health, capacity utilization, and performance to proactively identify and resolve issues.
• Develop and maintain automation scripts for system administration and operational efficiency.
• Participate in infrastructure planning, architecture reviews, and technology enhancement initiatives.
• Conduct technical research and development to support continuous innovation and modernization efforts.
• Implement and maintain backup, disaster recovery, and business continuity procedures.
• Ensure compliance with security policies, governance requirements, and operational standards.
• Collaborate with application, network, database, and security teams to resolve complex technical issues.
• Prepare and maintain technical documentation, operational procedures, and system configurations.
• Support infrastructure deployment, migration, and cloud adoption projects.

Qualifications & Requirements

• Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Data Communications, Engineering, or a related technical discipline.
• Diploma holders with significant relevant experience and technical expertise may also be considered.
• Minimum 3 years of hands-on experience in system administration and infrastructure support.
• Professional certifications in Red Hat Linux and/or Microsoft technologies, including cloud certifications, are preferred.
• Strong experience administering Red Hat Linux and Microsoft Windows Server environments.
• Experience managing middleware platforms such as IBM WebSphere Application Server and IBM MQ.
• Knowledge of system monitoring, performance tuning, patch management, and infrastructure maintenance.
• Experience supporting enterprise-grade production environments.
• Proficiency in Linux shell scripting and automation.
• Strong troubleshooting and root-cause analysis skills.
• Good written and verbal communication skills.
• Ability to work independently and collaboratively within a team environment.
• Willingness to support mission-critical systems and participate in after-hours support when required.

Preferred / Advantageous Skills

• Experience with AWS (Amazon Web Services) and Government on Commercial Cloud (GCC).
• Experience with Infrastructure as Code (IaC) tools such as Terraform.
• Experience with configuration management and automation tools such as Ansible.
• Familiarity with GitLab, CI/CD pipelines, and DevOps practices.
• Knowledge of cloud migration, containerization, and modern infrastructure technologies.
• Experience supporting transportation, payment, or AFC systems.

Associate IT Project Manager | Agile

• Working Hours: Mon–Fri
• Location: Central
• Remuneration: Up to $5,500 + AWS

Join our dynamic team as an Associate IT Project Manager, supporting digital transformation and technology initiatives across the organization. You will assist in managing Agile projects, coordinating with cross-functional teams, and contributing to IT audits and compliance efforts.

Key Responsibilities

• Assist in planning, coordinating, and delivering IT projects within scope, timeline, and budget.
• Support the preparation of project documentation, including business cases, schedules, and status reports.
• Work with vendors and internal stakeholders on system implementation and procurement activities.
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
• Monitor project progress, highlight issues or risks, and support mitigation planning.
• Help track project budgets and ensure proper financial documentation.
• Coordinate with teams and auditors to support IT audits and compliance requirements.
• Maintain clear communication with stakeholders to report project updates and outcomes.
• Contribute to process improvements and promote Agile and project management best practices.
• Collaborate closely with technical and business teams to ensure smooth project execution.

Requirements

• Degree or Diploma in Computer Science, Information Systems, IT, or a related field.
• 1–3 years of experience in IT project coordination or project management.
• Familiarity with Agile methodologies (Scrum, Kanban, etc.).
• Understanding of IT governance, controls, or audit processes is an advantage.
• Strong communication, organizational, and stakeholder management skills.
• Eagerness to learn and develop within a collaborative, fast-paced environment.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Job Purpose

The candidate will implement and design technical interfaces across heterogeneous environments securely using centralized middleware and reporting including translating business requirements into technical blueprint and specification, which includes configuration, assessing and communicating impact and using business rules to automate decisions related to a process or integration scenarios. He/she will provide solutions to the business requirement including effort estimation (configuration, workflow, interface, report, data mapping), change impact analysis and ensuring technical integrity of the delivered solution.

Responsibilities

Senior Systems Analyst duties and responsibilities include:

• Translate user requirements into technical specifications (of middleware) and perform feasibility study and propose sound integration solution, create program specification. Perform system development work based on the specification. Conduct quality check, ABAP Code Review if applicable, quality testing and fulfil the tasks based on the specification before requesting for user acceptance test. Preparation of UAT test cases, cutover activities.
• Follow the agreed timeline set by the team leader and ensure there is no delay in completing.
• Involve in Project implementation. In addition, he/she will be required to follow the SDLC documentation policy and involved and responsible for all types of system documentation.
• Monitor, facilitate and report the timely and successful resolution of all critical interface issues and risks. Make sure SOPs are practiced
• Develop, update and ensure the accuracy of the Interface Coordination Plan during all implementation projects
• Report the status of interface integration issues and their status via various communication methods on a pre-defined frequency to the application team
• Work with vendor or project manager on new integration with SAP, Non SAP Systems like Maximo, .net Systems etc. as well as troubleshoot complex/interface issues and document solutions
• Give application technical support for month end / year end closing cycles and internal/external audit wherever applicable.
• Manage system incident tickets/service request to ensure SLA compliance and customer satisfaction.
• Carry out root-cause analysis, contribute to knowledge base, and provide recommendations for continuous improvements to workflow, process, and technology.
• Any other tasks assigned by the managers.

Qualifications & Work Experience

• Possess a Degree in Computer Science/Information Technology with at least 3–5 years of experience in ERP implementation and support lifecycle using middleware, with strong understanding of business integration needs.
• Design and develop SAP PI/PO/CPI integrations, including ESR (Enterprise Services Repository) and Integration Directory configurations.
• Implement and support end-to-end integration solutions across SAP and non-SAP systems, ensuring reliable and scalable connectivity.
• Configure and manage SAP PI/PO/CPI interfaces, including routing rules, adapters, and backend system connections.
• Develop and enhance integration mappings using graphical mappings, XSLT, Java mappings, and UDFs, with solid understanding of PI/PO/CPI architecture.
• Administer and maintain SLD configuration and support SAP ECC HANA and cloud-based environments (Integration Suite/CPI), including migration from PI to CPI.
• Prepare and execute technical specifications, UAT test cases, and cutover activities, while demonstrating strong analytical skills, independent work capability, and effective stakeholder and escalation management.

Skills

Technical skills include:

• Demonstrate proficiency in SAP PI 7.5 and SAP Integration Suite (CPI) for enterprise integration solutions.
• Develop and manage interfaces between SAP and third-party systems (e.g., Maximo, Anaplan, Treasury systems).
• Configure and maintain integration components including SLD, ESR (Integration Repository), Integration Directory (ID), and central monitoring tools.
• Design and implement message structures and technical configurations, ensuring effective message processing and XML-based transformations.
• Utilize and manage connectivity frameworks (Proxy & Adapter Framework) and adapters such as File/FTP, HTTP, IDoc, JDBC, SOAP, RFC, and REST APIs.
• Apply integration technologies including SOAP, REST, OData, Groovy scripting, XML, XSLT, and JSON transformations within CPI.
• Prepare and support testing and documentation deliverables (unit/integration testing, user manuals, KT materials), while collaborating with ABAP teams and ensuring clear status reporting.

SMRT Trains Ltdwas incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to VeronicaE@evolutionjobs.sg (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

Key Responsibilities:

•           Work as a functional business analyst with the project team for creditorigination and early credit warnings

•           Analyze current processes to identify AI opportunities.

•           Collaborate with business sponsors, product managers, data scientist,technology partners to realize business needs

•           Review Vendor Deliverables to ensure governance check and balance

•           Familiar with Associative data modeling,  predictive & text analytics,classification, data exploration, summarization

•           Perform exploratory data analysis to uncover trends, patterns, and anomalies.

•           Create visualizations and dashboards to communicate insights effectively tostakeholders

•           Ensure AI Realization as per plan

•           Enforce Proper Governance before commissioning solution transiting Human In theloop to Human out of the loop

•           Identify opportunities of tuning to increase AI Accuracy for higherproductivity.

Responsibilities:

• Establish and continuously improve the company's comprehensive risk management framework by formulating risk management policies, procedures, standards, and control tools to ensure full coverage across all business processes.
• Identify, assess, and monitor credit risk, market risk, operational risk, compliance risk, and funding risk; prepare profit and loss reports, risk assessment reports, and risk alert notifications.
• Participate in risk control reviews for business projects, conduct due diligence and risk ratings on counterparties, customers, and major transactions, and provide approval recommendations.
• Monitor business execution, conduct routine risk inspections, abnormal data analysis, and risk investigations to promptly identify and issue warnings on potential issues.
• Lead the handling of risk incidents, formulate response measures, follow up on corrective actions, minimize losses, and establish post-incident review and improvement mechanisms.
• Collaborate with trading, finance, legal, operations, and other departments to integrate risk control requirements into business processes and enhance overall risk awareness among employees.
• Regularly report to management on the company's overall risk exposure, effectiveness of risk control implementation, and optimization recommendations to support business decision-making.
• Monitor changes in industry policies and regulatory requirements, and update risk management strategies in a timely manner to ensure compliant and stable business operations.
• Review the input records of physical and derivatives transactions, and verify the accuracy of valuations in the risk management system.
• Assist the finance department in managing derivative-related funding and settlement activities.

Requirements:

• 5-10 years of experience in risk management, trading risk, or commodity/LNG markets preferred.
• Strong understanding of market risk, credit risk, and derivatives.
• Proficiency in risk systems and Excel-based analysis.
• Ability to communicate effectively in Mandarin (verbal and written) is required to liaise with stakeholders at headquarters in China, where Mandarin is the primary working language.
• Experience in Chinese corporations is an advantage.

To Apply, please kindly email your updated resume to cv_rhys@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Rhys Goh Hui Ming

EA Personnel Registration Number: R2198664

EA License no.: 07C5771

Role: Business Analyst

JOB DESCRIPTION

Years of Experience

At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems

Role and Responsibilities

The Associate Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams. 

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks 

Business Analysis Planning & Strategy

'Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis

Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis

Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

Liaise with internal and/or external stakeholders to identify system/data products requirements

Provide analysis to support the development of business cases

Support user requirement analysis through information collection

Support the analysis of business requirements and feasibility studies of possible solutions

Prepare requirements specifications and solution proposals

Contribute to the identification of a range of solution options

Requirements Lifecycle Management

Prepare Requirements Traceability Matrix

Collaborate with developers to ensure requirements are incorporated into system design and implementation

Function as the liaison between users and technical staff throughout the solution implementation cycle

Contribute to identification of solution change risks

Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary

Facilitate System Integration Testing by coordinating the development teams of various integrations

Work with relevant stakeholders on user acceptance testing 

Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes

Support the development of test cases and test data, where necessary

Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

'Assist in the assessment of solution options for suitability

Contribute in the formulation of solution recommendation

Evaluate the ability of an existing system/data products to support proposed changes

Requirements / Qualifications

Key Competency

• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognise assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Willingness to learn new software and systems
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with vendor and stakeholders
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.
• Experience in healthcare industry is an added advantage.
• Degree in Computer Science, Computer Engineering or IT equivalent.

If you are keen to explore the above role, please send across your updated resume to Mani.Sathis@helius-tech.com and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Position title : Data & Marketing Officer / Executive

• Location: Kallang
• Working Day: 5 Days (Mon - Fri) Overtime is required.
• Working Hour: 8.15am - 5.30pm
• Salary : $3000 - $3500 (Experienced candidate up to $4,500)

Responsibilities: 

• Opportunity: A chance to make measurable impact with your data analysis skills by turning data into actions that increase company performance.
• Role: Combine data analysis and marketing leadership to build the foundational datasets and insights that drive sales analysis and market development using Microsoft, SAP, and Keyence software.
• Objective: Build and maintain the datasets and reports that define sales direction; turn those data-driven insights into targeted marketing and sales actions and guide and execute those initiatives.
• Marketing scope: Lead integrated B2B marketing activities — promotional planning, lead generation, and sales enablement — and guide the marketing team toward measurable growth.

Requirements:

• Proficiency in Excel and Power BI or Tableau; experience building reports and dashboards.
• Knowledge of Power Automate is a plus.
• 3-6 years professional marketing experience (B2B preferred).
• Proven, data-driven marketing, campaign executive, and lead-generation experience.
• Minimum Bachelor’s degree.

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.
No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw
The Supreme HR Advisory Pte Ltd
EA No: 14C7279
Reg No: R2412474

Key Responsibilities

• Produce daily P&L reports and perform P&L decomposition

• Provide commentary on key P&L drivers and link them to desk strategies

• Monitor new deals, late trades, and market operations activity

• Review off-market trades and validate/justify rationale for execution

• Perform exception checks between reported P&L vs trader estimates and investigate breaches

• GLAO certification of balance sheet accounts

• Compute room-wide and desk-level reserves

• Prepare key risk and performance indicator reporting for the desk

• Improve and streamline team workflows and operational efficiency

• Review control processes and identify potential gaps

• Support ad-hoc queries from Front Office, Risk, Middle Office, and Finance

Requirements

• Degree in Accountancy, Finance, or Business preferred

• Minimum 2 years of relevant experience, ideally in banking

• Understanding of treasury products, derivatives, and options preferred

• Strong proficiency in Microsoft Excel

• Strong control mindset with attention to detail

• Analytical and inquisitive approach

• Good team player with ability to connect product control activities to desk strategy

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

What You Will Do

•      Analyse business workflows and identify process improvement opportunities

•      Gather and document business requirements and translate them into functional specifications

•      Support ERP optimisation and ensure data integrity across systems

•      Develop and maintain management dashboards and operational reports using Power BI

•      Coordinate with internal technical teams on system and data deliverables

•      Support digitalisation and transformation projects from requirements through to delivery

•      Maintain SOPs and support audit readiness across key processes

•      Provide cost-saving analysis and recommendations to management

What We Are Looking For

•      Minimum 5 years of relevant experience in business analysis, operations, or a related field

•      Strong working knowledge of ERP systems, preferably Microsoft Business Central

•      Proficiency in data analysis and visualisation tools; Power BI experience preferred

•      Demonstrated experience in project coordination and stakeholder management

•      Strong written and verbal communication skills

•      Master’s degree in Business Analytics or a related field is preferred

Why Join Us

•      Work on meaningful projects with direct impact on business operations

•      Supportive environment that values work-life balance

•      Recognised employer committed to staff wellbeing and workplace culture

Key Responsibilities:

1. Investment Research & Analysis:

• Conduct detailed industry and market research to identify emerging investment opportunities.
• Analyze financial statements, build financial models, and assess the financial health of potential investment targets.
• Assist in due diligence efforts, including financial, operational, and strategic evaluations of prospective investments.
• Prepare investment presentations, and reports for internal and external stakeholders.
• Monitor portfolio investments, track key performance metrics, and assess risk management strategies.

2. Strategic Management:

• Coordinate cross-functional teams and support ongoing projects to support growth and operational objectives within portfolio companies.
• Build and maintain strong relationships with key stakeholders, including portfolio company management teams, and other third parties.
• Liaise with external partners, advisors, and service providers to support investment activities and portfolio management.

Who We’re Looking For:

• Passionate about investing in a concentrated manner via deep conviction.
• A Bachelor’s degree in Finance, Business Administration, Economics, or related field (Master’s/MBA is a plus).
• 1-2 prior experiences preferably in investment management or operational roles.
• Strong financial modeling skills and proficiency with Microsoft Excel and financial analysis software.
• Excellent written and verbal communication skills.
• Strong understanding of financial markets, investment principles, and best practices in business management.
• Independent, highly analytical, detail-oriented, and proactive problem solver.
• Demonstrated ability to work collaboratively within a team and independently.

Preferred Skills:

• Knowledge of private equity/venture capital, mergers and acquisitions (M&A), or asset management.

Duration:

• Full-time, on-site

How to apply:

• Please submit your resume, unofficial transcript and any relevant supporting documents to hr.ad@hobeemedia.com

Job Highlights

• Exposure to Corporate Actions
• Involved in system testing, process improvement
• Opportunity to contribute to operational excellence and governance initiatives

Job Description

We are looking for a detail-oriented professional to support Corporate Actions operations and business activities within a banking environment. This role involves working closely with business users, operations teams, and technology stakeholders to ensure smooth processing and delivery of Corporate Actions related activities.

Key Responsibilities

• Provide support for Corporate Actions systems, including workflows, system processes, and operational activities
• Support daily business operations and respond to business and user queries in a timely manner
• Ensure accurate and timely processing of Corporate Action events according to operational requirements
• Coordinate client notifications relating to voluntary Corporate Action events
• Ensure accurate processing and execution of client instructions throughout event lifecycles
• Handle enquiries from stakeholders and internal teams professionally and efficiently
• Support testing activities including planning, execution, issue tracking, and validation
• Coordinate User Acceptance Testing (UAT) activities and support implementation readiness
• Maintain documentation related to processes, testing activities, and operational workflows
• Support governance, risk controls, and process improvement initiatives

Requirements

• Diploma or Degree in Business, Information Technology, or related discipline
• Proven experience in IT application or infrastructure development or support.
• Good understanding of operational processes, system workflows, and data management concepts
• Strong analytical, problem-solving, and communication skills

About KGiSL:

KG Information Systems Private Limited (KGiSL) is a leading Information Technology (IT) solutions and services provider catering to the global investment banks, insurance, healthcare, education and supply chain domains with offices in India, Singapore, Malaysia, Thailand, Indonesia, Australia and the US. KGiSL is revolutionizing the process of Digital Transformation through world-class infrastructure and streamlined processes that creates innovative solutions and services. With the existing expertise in software consulting and staffing services, we are looking out for professionals who are interested to be part of this exciting journey and be involved in business development and sales.

We are pleased to share an exciting Business Analyst opportunity with our prestigious client in Singapore.

ROLE OVERVIEW

We are seeking a domain-expert RPA Business Analyst with deep, hands-on knowledge of Reinsurance operations and a proven track record of delivering intelligent automation programmes using UiPath. This is a specialist role within our Automation Centre of Excellence (CoE), focused exclusively on the reinsurance and insurance value chain — from treaty and facultative processing to bordereau reconciliation, claims management, and regulatory reporting.

The RPA BA will be the primary interface between reinsurance business stakeholders and the automation delivery team. You will own the end-to-end discovery, analysis, documentation, and governance of automation initiatives — producing artefacts to CoE standards while working closely with UiPath developers to ensure solutions are technically sound, compliant, and deliver measurable business value.

KEY RESPONSIBILITIES

Process Discovery & Analysis

• Lead structured process discovery workshops with underwriting, claims, finance, and reinsurance operations SMEs to capture end-to-end workflows

• Analyse and document As-Is reinsurance processes across treaty, facultative, bordereau, claims, and cession accounting workflows

• Assess automation feasibility, calculate complexity vs. benefit scores, and recommend processes for RPA, attended automation, or AI-assisted processing

• Produce As-Is and To-Be process maps using BPMN notation (Visio, Lucidchart, or equivalent) incorporating all exception paths and business rules

• Identify and document data sources, system integrations, and dependencies including reinsurance platforms (RI3K, Sequel, Remetrica, Xuber, or equivalent)

Documentation & Artefact Ownership

• Author high-quality Process Definition Documents (PDDs), Business Requirements Documents (BRDs), and Solution Design Documents (SDDs) to CoE standards

• Maintain a live automation register covering pipeline, in-flight, and production bots with version control, change logs, and ownership matrices

• Produce and maintain operational runbooks, exception-handling guides, and escalation procedures for each deployed automation

• Own UAT planning, test script authoring, execution coordination, defect tracking, and formal business sign-off documentation

• Prepare change management communications and end-user training packs for automation go-lives across reinsurance operations

• Deliver post-implementation benefits realisation reports tracking FTE savings, error rate reduction, SLA compliance, and ROI

Stakeholder Engagement & Governance

• Act as the primary point of contact for reinsurance business stakeholders throughout the automation lifecycle from discovery to hypercare

• Present automation proposals, solution designs, and delivery updates to senior stakeholders including COO, CFO, and CUO level

• Work closely with UiPath developers to validate technical designs against business requirements and ensure solution accuracy

• Collaborate with Compliance, Risk, and Internal Audit teams to ensure automations meet MAS regulatory requirements and internal control frameworks

• Support the development and continuous improvement of CoE documentation standards, templates, and governance frameworks

• Contribute to the quarterly automation pipeline review, prioritising opportunities based on strategic value and implementation complexity

UiPath Platform & RPA Knowledge

• Apply working knowledge of UiPath Studio, Orchestrator, and REFramework to validate technical designs and support developer decision-making

• Understand UiPath Document Understanding capabilities to scope intelligent data extraction from reinsurance documents (bordereaux, slips, endorsements)

• Define bot exception handling requirements, Orchestrator queue structures, and alerting thresholds in collaboration with the development team

• Participate in code reviews and UAT execution with an appreciation of RPA development best practices

• Support UiPath Process Mining or Task Mining exercises to objectively validate process discovery findings

REINSURANCE DOMAIN KNOWLEDGE

This role requires substantive reinsurance domain expertise. Candidates must demonstrate knowledge across the following areas:

Treaty Reinsurance

• Quota share, surplus, and excess of loss (XL) treaty structures, premium calculation methodologies, and profit commission arrangements

• Treaty bordereau processing: premium bordereau, claims bordereau, and cash call management across cedent portfolios

• Treaty accounting cycle: cession entry, reinsurance premium payable/receivable, and intercompany settlement

Facultative Reinsurance

• Facultative submission workflow: risk assessment, slip preparation, capacity placement, and certificate issuance

• Facultative premium and claims processing, including endorsement handling and cancellation workflows

Claims & Finance Operations

• Claims bordereau intake, IBNR reserve management, loss run generation, and reinsurance claims recoverable tracking

• Cash calls, loss portfolio transfers, and commutation processing

• Financial close processes: reinsurance entries, bordereau reconciliation, and management accounts preparation

Regulatory & Market Knowledge

• Familiarity with Singapore MAS regulatory framework for reinsurers and branches operating in Singapore

• Understanding of Lloyd’s of London market operations, ACORD messaging standards, and market reform initiatives (Blueprint Two)

• Working knowledge of IFRS 17 impact on reinsurance accounting and associated reporting automation opportunities

• Awareness of data governance, data lineage, and reconciliation control requirements in a regulated reinsurance environment

TECHNICAL & TOOLS EXPERIENCE

• 5–8 years of Business Analyst experience, with a minimum of 3 years in the reinsurance or specialty insurance sector

• Demonstrated experience delivering RPA automation programmes in a BA capacity, ideally using UiPath

• Proficiency in BPMN process mapping tools: Visio, Lucidchart, Bizagi, or equivalent

• Strong working knowledge of reinsurance platforms: RI3K, Sequel Eclipse, Remetrica, Xuber, or Majesco Treaty

• Familiarity with core insurance/reinsurance systems and their data structures (policy admin, claims, finance ledger)

• Proficiency with documentation and collaboration platforms: Confluence, SharePoint, Jira, or equivalent

• Ability to read and interpret SQL queries and API specifications to validate integration designs

• Experience with data analysis tools (Excel advanced, Power BI, or similar) for bordereau reconciliation and benefits tracking

• Basic understanding of UiPath Studio, Orchestrator, and REFramework is required; hands-on development experience is a strong advantage

DOCUMENTATION ARTEFACTS & OWNERSHIP

The RPA BA will own or co-own the following artefacts across the automation delivery lifecycle:

Artefact Description & Purpose

Process Definition Document

(PDD) Current-state workflow with inputs, outputs, business rules, exception paths, and automation feasibility score

Business Requirements

Document (BRD) Stakeholder needs, business objectives, constraints, assumptions, and acceptance criteria

Solution Design Document

(SDD) Bot architecture, component diagram, integration touchpoints, Orchestrator queue design, and error-handling strategy

As-Is / To-Be Process Maps BPMN swim-lane diagrams illustrating current vs. automated future-state workflows with time/cost benchmarks

Automation Pipeline &

Priority Matrix Scored backlog using complexity vs. benefit framework; used to drive CoE roadmap and sprint planning

UAT Test Scripts & Sign-off

Pack End-to-end test cases, expected vs. actual results, defect log, and formal business sign-off documentation

Operational Runbook Bot support procedures, exception-handling guide, alerting thresholds, escalation matrix, and restart instructions

Benefits Realisation Report Post-go-live metrics: FTE savings, processing time reduction, error rates, SLA compliance, and ROI calculation

Change Management & Training Pack End-user comms, training materials, process change summaries, and adoption tracking dashboard

Automation Register Live log of pipeline, in-flight, and production bots with version history, change log, and ownership

ELIGIBILITY & APPLICATION

Singapore Citizens and Permanent Residents are strongly encouraged to apply. Employment Pass (EP) sponsorship will be considered for candidates with highly specialised reinsurance domain expertise. All applicants must be eligible to work in Singapore at the time of application.

To apply, please submit your CV and a cover letter that clearly outlines: your reinsurance domain experience, specific RPA automation programmes you have contributed to as a BA, your documentation standards and artefacts produced, and your UiPath familiarity. Portfolio samples (PDDs, process maps, BRDs — anonymised) are welcome and encouraged.