Total 3,328 job vacancies in Singapore

Job Summary

We are seeking an experienced IT Business Analyst with expertise in Insurance Product Configuration, Business Analysis, System Development, and Agile Delivery. The role involves configuring life insurance products, gathering business requirements, conducting impact analysis, and collaborating with Product, Actuarial, Pricing, and IT teams to deliver business solutions and support product rollouts across multiple markets.

Mandatory Skill-set

• 5+ years of experience in Business Analysis, System Analysis, or Full Systems Development;

• Strong experience in Insurance Product Configuration and Product Rollout for Life Insurance products;

• Hands-on experience with Participating (Par), Non-Participating (Non-Par), and ILAS insurance products;

• Experience gathering business requirements, conducting impact analysis, and preparing functional specifications;

• Good knowledge of JavaScript, Node.js, MongoDB, and web/application architectures;

• Experience with API mapping, API specifications, and cross-system integration flows;

• Strong understanding of Agile development methodologies;

• Excellent communication, stakeholder management, problem-solving, and documentation skills;

• Ability to define As-Is and To-Be business process flows;

• Proven ability to influence stakeholders and collaborate across business and technology teams;

• Strong time management, prioritization, and organizational skills;

Desired Skill-set

• Good to have experience with insurance platforms such as Cube, Direct-to-Consumer (DTC), or similar product configuration systems;

• Good to have knowledge of DevOps, Cloud Computing, Microservices, and Mobile Technologies;

• Desired experience working with Product, Actuarial, Pricing, Marketing, and Digital Transformation teams;

• Good to have exposure to insurance product configuration upgrades and multi-market product rollouts;

• Desired understanding of systems engineering concepts, process modeling, and quality management techniques;

• Good to have knowledge of emerging digital technologies and modern solution architectures;

• Desired strong communication, analytical, and relationship management skills;

Responsibilities

• Collaborate with Product, Actuarial, Pricing, and Business teams to understand product specifications, calculations, sales illustrations, and rate tables;

• Gather, analyze, and document business and system requirements for insurance product implementation projects;

• Conduct impact analysis and translate business requirements into functional and technical specifications;

• Configure insurance products on existing business platforms for various distribution channels including Agency, Broker, Customer, and Bancassurance;

• Manage insurance product onboarding and rollout activities across multiple markets;

• Develop delivery plans and coordinate project execution with internal and external stakeholders;

• Create conceptual designs, prototypes, mock-ups, and process flow documentation;

• Define and maintain As-Is and To-Be business and system workflows;

• Support API integration design, mapping, specification, and cross-system sequence flows;

• Collaborate with IT Infrastructure, Security, Solution Delivery, and Business teams to ensure successful project delivery;

• Support system enhancements, upgrades, testing, deployment activities, and ongoing production support;

• Ensure projects are delivered within agreed timelines, budgets, and quality standards;

• Apply best practices in business analysis, communication, problem-solving, and solution delivery throughout the project lifecycle;

• Support user adoption, training, and change management initiatives for newly implemented systems and applications.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (Privacy Policy | SCIENTE

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $10,000 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Responsibilities:

• Collaborate with business teams to understand citizen/business needs using human-centric, visual methods such as service journeys, and develop the appropriate business case.
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and design future state solutions.
• Work with project teams to develop user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technology solutions while aligning with the company’s technology directions, such as cloud-based solutions, enterprise architecture, and modernization of legacy systems.
• Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) based on project requirements and environment (Outsourced, Co-Sourced, or In-house).
• Lead and participate in Agile practices and ceremonies where Agile methodology is adopted.

Requirements:

• Minimum 5 years of experience in IT business analysis, application solution design, and testing.
• Experience participating in at least one full software or product development cycle, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts effectively.

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All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

Key Responsibilities

• Act as the primary liaison with external network and infrastructure vendors.
• Monitor network and system health, managing incident response and escalation where required.
• Maintain server environments, including hardware oversight and system configuration.
• Execute scheduled maintenance activities such as backups, patch management, and updates.
• Provide user support for the Flux trading system, including access setup and troubleshooting.
• Deliver technical support for end-user devices, covering deployment, upgrades, and issue resolution.
• Lead coordination of complex technical problem resolution across internal teams and third parties.
• Implement infrastructure improvements and optimisation initiatives.
• Produce and maintain IT documentation, operational procedures, and governance standards.
• Conduct security reviews and support implementation of protective controls.
• Participate in infrastructure-related projects including migrations, rollouts, and upgrades.

Requirements

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• Proficient in Microsoft Excel, including the use of advanced functions, data analysis, reporting, and spreadsheet management.
• Strong knowledge of enterprise IT infrastructure, cloud environments, and system operations
• Exposure to financial services, trading, or other fast-paced operational environments would be advantageous
• Comfortable working in a shift-based environment to support business and operational needs.

Working Arrangement

• Able to support a rotating 9-hour shift schedule between 9:00 AM and 11:00 PM.

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Role:

• Provide technical support and maintenance of IT infrastructure.

• Monitor system performance, troubleshoot, and resolve IT issues.

• Implement system upgrades and enhancements.

Requirements:

• At least 6 years of experience in IT support and infrastructure maintenance.

• Good communication, project management, strong analytical, problem-solving skills.

• At least 3 years of working experience in managing or maintaining Microsoft Windows and/or Red hat/Linux Server in a Cloud environment.

• Possess a strong understanding of security practices in server, database, and network is important.

• Manage the escalation processes and perform service recovery for incidents that directly impact services or users.

• Conduct internal security reviews and assist in internal and external audits

• Support user projects involving infrastructure acquisitions and evaluations.

• Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.

• Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

• Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

• Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack

• Continually exploit technological advancements or new processes to improve on the robustness, performance or resilience of existing operations and services.

• Assist in the planning, review and testing of the IT Disaster Recovery Plan for ensuring the resiliency of the IT infrastructure services.

• Adherence to the Board’s internal processes, procedures and policies for ensuring quality output as well as sound security and controls.

• Self-motivated, dedicated, committed and resulted-oriented team player with strong initiative, ownership and possess good inter-personal and analytical skills.

Technical Skills Requirements:

Integration Development:

• AWS Lambda

Database and Server Infrastructure (1 or 2 of the following):

• AWS Compute (e.g EC2, Fargate)

• AWS RDS (e.g. RDS, Aurora)

• AWS DynamoDB

Network Infrastructure Technologies (1 or 2 of the following):

• AWS VPC (e.g. Subnet, NACL, Security Group, Route Table, Transit Gateway)

• AWS Firewall (e.g. Network Firewall, WAF)

• AWS Route53

• AWS ELB

Data Management and Middleware (any of the following):

• JAMS Scheduler

• Keycloak / RedHat SSO

Continuous Integration (CI)/ Continuous Delivery (CD) Process or Set Up CI/CD Pipelines (e.g. build, setup, test, release, deploy) - 1 or 2 of the following:

• Gitlab Enterprise

• Binary and Build Artifact repository

• Build Pipeline

• Dynamic Application Security Testing (DAST) tools

• GIT Source Code Repository

• Release management

• Software Composition analysis

• Static Application Security testing (SAST) tools

Environments/Systems (1 or 2 of the following):

• Linux

• Open System Environment

• Red Hat Linux

• Windows

Operating System (1 or 2 of the following):

• Linux

• Red Hat Linux

• Windows Server

Platforms (any of the following):

• Amazon Web Services (AWS)

• Kubernetes

Databases (any of the following):

• MySQL

• PostgreSQL

Programming Languages & Other Languages (1 or 2 of the following):

• Bash/ Shell

• Python

• PowerShell

• HCL (Terraform)

Technologies (1 or 2 of the following):

• AWS EKS

• AWS EMR

• AWS Glue

• Amazon QuickSight

• AWS IAM

• AWS Step Function

Tools (1 or 2 of the following):

• Ansible

• Terraform / OpenTofu

• SFTP / OpenSSH

• AWS CLI

• JMeter / SOAPUI / Postman

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT

• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions

• Support system change processes from requirements through implementation and provide input based on analysis of information

• Consult with business clients to determine system functional specifications and provides user and operational support

• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment

• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience

• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

• Proven interpersonal, data analysis, diplomatic, management and prioritization skills

• Consistently demonstrate clear and concise written and verbal communication

• Proven ability to manage multiple activities and build/develop working relationships

• Proven self-motivation to take initiative and master new tasks quickly

• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

For the past 75 years, MS First Capital has been actively involved in the non-life insurance business both in Singapore and across Asia. Our roots can be traced back to the 1950s where we engaged in writing both personal and commercial lines of non-life insurance business across various classes such as Fire, Engineering, Marine Hull, Marine Cargo, Bond, Professional Indemnity, Motor, Public Liability, Worker's Compensation, Personal Accident and other Miscellaneous Accident.

We are a reputable source of cutting-edge insurance options, catering to a diverse range of clients, both individuals and corporate. We are proud that our financial strength rating of 'A+ (Superior)' with 'Stable' outlook has been reaffirmed by AM Best, given our consistently impressive financial performance. We are also recently awarded Top 300 Employer by the Singapore Opportunity Index for our effort in creating meaningful career pathways, fostering inclusive growth, and investing in our employees' potential.

This is a perfect gateway into the highly niche sector of non-life reinsurance, part of Singapore's bustling financial services sector. As a wholly-owned entity of the world-renowned Mitsui Sumitomo Insurance (MSI) Group, we are dedicated to developing young talents for our sector. As a member of our young talent pool, you can look forward to comprehensive professional training, sponsorship of professional qualifications, a friendly and collaborative culture and a competitive compensation package.

We are looking for an experienced Senior QA Analyst to support our core modernization initiatives on a fixed-term contract basis, focusing on User Acceptance Testing (UAT) across Data Analytics platforms, Power BI reporting, and UiPath automation solutions. This role is critical in ensuring the accuracy, reliability, and business readiness of data-driven insights and automated processes. The ideal candidate will have strong experience in data validation, BI testing, and automation QA, along with the ability to collaborate closely with business and technology stakeholders.

Responsibilities

• Design, prepare, and execute UAT test scenarios and test cases

• Validate:

*Data accuracy from source systems to reports

*Business logic, KPIs, and calculations

*Dashboard functionality and usability

• Perform data reconciliation using SQL or other tools

• Coordinate with business stakeholders for UAT execution and sign-off

• Track, report, and manage defects through resolution

• Test end-to-end UiPath automation workflows

• Validate:

*Process logic and business rules

*Error handling and exception scenarios

*Integration with upstream and downstream systems

• Conduct regression testing for robot releases

• Support UAT cycles for automation deployments

• Define and implement UAT strategy and approach

• Develop:

*Test plans and schedules

*Entry and exit criteria

*Test metrics and reporting

• Drive structured defect management processes

• Identify opportunities to automate testing processes

• Contribute to QA best practices across modernization programs

• Enhance testing efficiency and coverage

Requirements

• 5+ years of experience in QA / Testing roles

• Strong experience in UAT for Data Analytics / BI platforms

• Hands-on experience testing Power BI dashboards and reports

• Solid understanding of:

*Data models and ETL processes

*Data warehousing concepts

• Proficiency in SQL for data validation

• Understanding of automation lifecycle and exception handling

• Test case design and execution

• UAT coordination and stakeholder management

• Strong communication and stakeholder management skills

• High attention to detail and analytical mindset

• Experience in data migration or transformation projects

• Knowledge of data quality and governance frameworks

• Experience testing RPA / workflows is a plus
  

Due to the volume of applications received, we will only contact shortlisted candidates. We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws. Should you disagree, please contact our Data Protection Officer for more information on the retention and disposal of your personal data.

About GlobalFoundries 

GlobalFoundries isa leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com. 

Job Summary

The role is accountable for defining and driving enterprise strategy, platform governance, and system performance across GlobalFoundries IT. This role provides thought leadership, monitoring, and automation capabilities, ensuring scalable, standardized solutions that align with business priorities. The position operates at a high level of autonomy, influencing senior stakeholders and leading cross-functional transformation initiatives.

Responsibilities

• Own and drive enterprise performance and reliability of IT systems, including infrastructure, applications, network, and monitoring platforms, ensuring proactive issue detection and resolution
• Define, standardize, and govern processes across the lifecycle, ensuring alignment with best practices and global consistency
• Lead the design and integration of monitoring tools to enable automated event management, predictive alerting, and improved service resilience
• Architect and implement scalable automation solutions leveraging tools to enhance operational efficiency and reduce manual effort
• Drive Lean Six Sigma initiatives, including enterprise gap analysis, process definition, and value stream optimization to eliminate waste and improve effectiveness
• Provide governance and technical leadership, including application architecture, customization, workflow design, and release management
• Oversee end-to-end testing strategy (UAT, regression, post-release), ensuring quality, stability, and minimal business disruption
• Lead enterprise event and incident management transformation, ensuring timely response, root cause resolution, and minimized downtime for critical business systems
• Establish standards and oversight for system deployment, including OS installation, SOE image management, and enterprise configuration practices

Leadership & Impact

• Serve as a recognized SME and trusted advisor to senior leadership on strategy, platform capabilities, and digital transformation initiatives
• Lead complex, cross-functional programs and influence stakeholders across IT, Manufacturing, and Engineering organizations
• Build and develop organizational capability by mentoring team members and driving technical and functional excellence
• Translate strategic priorities into execution roadmaps, ensuring disciplined delivery and measurable business outcomes

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Computer Applications, or related field
• 10+ years of relevant experience in IT business analysis, ITSM, or enterprise systems
• Demonstrated experience leading large-scale initiatives, platform governance, and cross-functional transformation
• Experience with Lean Six Sigma and RCA methodologies

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. 

Asan affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. 

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. 

We are seeking a proactive and detail-oriented IT Project Analyst to support the planning, execution, governance, and successful delivery of enterprise technology initiatives. The ideal candidate will work closely with Project Managers, business stakeholders, vendors, and technical teams to ensure projects are delivered on time, within budget, and in compliance with organizational standards.

The role requires strong experience in IT project coordination, PMO governance, budgeting, procurement, stakeholder management, and reporting, with a focus on driving operational excellence across technology projects.

Key Responsibilities

• Support end-to-end IT project management activities, including planning, execution, monitoring, and project governance.
• Coordinate project schedules, milestones, deliverables, dependencies, and status reporting across multiple initiatives.
• Assist in project budgeting, financial tracking, forecasting, and resource planning activities.
• Manage project resource onboarding and offboarding while maintaining accurate resource and capacity trackers.
• Support procurement processes, including Purchase Requests (PR), Purchase Orders (PO), Statement of Work (SOW) reviews, vendor coordination, and invoice processing.
• Monitor project risks, issues, action items, and ensure timely follow-up with relevant stakeholders.
• Prepare project dashboards, management reports, presentations, and governance documentation.
• Maintain project documentation, SharePoint repositories, and reporting trackers to ensure compliance and audit readiness.
• Collaborate with business users, technology teams, finance, procurement, and external vendors to facilitate smooth project execution.
• Support the PMO in driving governance standards, process improvements, and other project-related initiatives.

Must Have Requirements

1. Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related discipline.
2. Minimum 6 years of experience in IT Project Management, PMO, or Project Analyst roles supporting enterprise technology initiatives.
3. Mandatory experience in managing or supporting Unified Communications (UC) projects, including project coordination, governance, vendor management, and budget tracking.
4. Strong experience in project governance, stakeholder management, procurement (PR/PO & SOW), budget management, and project reporting.

Preferred Skills

• Experience working in a banking or financial services environment.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, along with SharePoint and project tracking tools.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent communication and stakeholder management skills with the ability to collaborate across cross-functional teams.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.
• Knowledge of PMO best practices and IT project lifecycle management.

PERSOL Singapore Pte Ltd •RCB No. 200007268E

EA License No. 01C4394 • Registration No. R1113321 (Jacob Tijo)

• End-to-End Environment Ownership
• Exposure to Global Projects & Modern Tech

About Our Client

Our client is a well-established organisation in the financial services sector with a significant presence in Singapore. The company is known for leveraging technology to deliver efficient and secure solutions to its customers.

Job Description

• Coordinate and manage IT environments to support development and testing activities.
• Ensure availability and stability of IT environments in alignment with project timelines.
• Collaborate with development and testing teams to resolve environment-related issues.
• Monitor performance and troubleshoot potential issues in IT environments.
• Maintain documentation related to environment configurations and setups.
• Assist in planning and executing environment upgrades or changes.
• Support the implementation of best practices for environment management.
• Work closely with internal and external stakeholders to align environment needs with business objectives.

The Successful Applicant

A successful IT Environment Management Analyst should have:

• Strong understanding of IT environment management practices.
• Experience in the technology department of the financial services industry.
• Proficiency in troubleshooting and resolving technical issues.
• Excellent communication and stakeholder management skills.
• A proactive approach to identifying and mitigating risks.
• Ability to work effectively in a fast-paced and collaborative environment.

What's on Offer

• Competitive monthly salary ranging from SGD 7200 to SGD 8800.
• Temporary role offering flexibility and professional growth opportunities.
• Generous leave entitlements to support work-life balance.
• Opportunity to work within a leading organisation in the financial services sector.
• Collaborative and technology-driven work environment in Singapore.

If you are ready to take on a challenging and rewarding role as an IT Environment Management Analyst in Singapore, we encourage you to apply now.

Contact

Sneha Rashmi (Lic no: R1217976 / EA no: 18C9065)

Quote job ref

JN-062026-7044216

Phone number

+6564169822

Michael Page International Pte Ltd | Registration No. 199804751N   

We are looking for a technically strong and detail-oriented Senior Analyst to manage and optimize our cloud and on-premise IT infrastructure.

In this role, you will design, support, and enhance IT systems to ensure they remain secure, reliable, and aligned with business needs. You will also lead infrastructure solutioning and project delivery, working closely with stakeholders, vendors, and internal teams.

Key Responsibilities

• Design and manage cloud and on-premise infrastructure across production, staging, QA, DR, and development environments
• Oversee provisioning, scaling, monitoring, security, and disaster recovery of IT systems
• Ensure systems meet Security-By-Design (SBD) and cybersecurity requirements
• Manage IT operations including patching, upgrades, backups, and system monitoring
• Lead infrastructure projects — from solution design to implementation — ensuring timely and cost-effective delivery
• Manage vendors, contractors, and IT infrastructure budgets

Requirements

• Degree in Computer Science, Information Systems, or related discipline
• Minimum 3 years of experience in IT infrastructure and system support
• Experience in cloud technologies (IaaS, PaaS, SaaS) and infrastructure project delivery
• Strong knowledge of enterprise IT infrastructure, cloud environments, and system operations

Key Attributes

• Strong technical expertise and attention to detail
• Proactive, self-driven, and adaptable to evolving technologies
• Strong problem-solving and stakeholder management skills

Why Join Us

• Exposure to both cloud and on-premise infrastructure environments
• Opportunity to work on end-to-end infrastructure design and delivery
• Collaborative environment with cross-functional teams
• Involvement in adopting and implementing emerging technologies

Are you passionate about driving digital innovation and improving business processes through technology? Join a dynamic team where you'll play a key role in supporting digital transformation initiatives, enhancing workflows, and delivering impactful technology solutions.Digital Transformation Business Analyst / IT Systems Analyst #HDC

Key Responsibilities

• Collaborate closely with stakeholders to understand business requirements, operational challenges, and process improvement opportunities.
• Analyse, document, and translate business needs into clear workflows, functional specifications, user stories, and process documentation.
• Support the implementation and configuration of digital systems and platforms to improve operational efficiency.
• Facilitate discussions between business users and technical teams to ensure successful project delivery.
• Assist in Proof of Concept (POC) initiatives, system enhancements, and process automation projects.
• Develop, maintain, and generate reports to support business insights and decision-making.
• Coordinate testing activities, including user acceptance testing, issue tracking, and validation of system enhancements.
• Support user onboarding, system access management, and governance processes.
• Contribute to change management efforts by preparing user guides, training materials, and process documentation.

Requirements

• Diploma or Degree in Information Technology, Business Information Systems, Computer Science, or a related discipline.
• Experience in business analysis, digital transformation, IT project support, systems implementation, or process improvement initiatives.
• Strong stakeholder engagement and communication skills.
• Ability to gather requirements, document processes, and coordinate across multiple teams.
• Familiarity with CRM systems, workflow management platforms, reporting tools, or enterprise applications will be advantageous.
• Experience supporting testing activities such as SIT, UAT, or system implementation projects is preferred.
• Detail-oriented, analytical, and capable of managing multiple priorities effectively.

Why Apply?

• Gain exposure to large-scale digital transformation initiatives.
• Work alongside cross-functional stakeholders and technology teams.
• Opportunity to develop expertise in business analysis, process optimisation, and enterprise systems.
• Collaborative and growth-oriented working environment.

Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Client introduction

Our client is an established financial institution, and regulated by the Monetary Authority of Singapore.

As part of strengthening its technology governance and security function, the firm is looking to hire an IT Security Analyst (Governance, Risk & Compliance) to join its infrastructure and security team. This role is well suited for someone with a foundation in IT risk, governance, assurance or security compliance, who is looking to build broader exposure across cyber governance, audit, vulnerability management, vendor due diligence and security operations within a regulated financial services environment.

Job responsibilities

• Support the review and overhaul of the firm's IT and security governance framework, drafting policies, standards and procedures for senior review and refinement.
• Help embed clear, well-understood policies and procedures across the organisation, aligned with regulatory expectations.
• Support compliance against MAS guidelines, including Technology Risk Management, Cyber Hygiene and Outsourcing, and assist with related risk assessments.
• Coordinate internal and external audit activity, including collating responses, gathering supporting artefacts and following up on findings with internal stakeholders through to closure.
• Track vulnerability assessment findings and remediation progress (assessments are run through an external vendor), working with the infrastructure and application teams to close gaps in good time.
• Conduct third-party and vendor due diligence in line with MAS outsourcing requirements, and respond to client and counterparty due diligence queries on the firm's security controls and governance practices.
• Support user access reviews, joiner-mover-leaver processes and identity access governance.
• Assist with business continuity, disaster recovery and related assurance exercises.
• Provide support on security operations and incident response coordination where required, with guidance from the team lead.

Job requirements

• At least 4 years of experience in IT risk, IT governance, technology assurance, IT audit or IT compliance, gained within a regulated financial institution such as a bank, securities or brokerage firm, asset manager or insurer.
• Working familiarity with the MAS Technology Risk Management Guidelines, Cyber Hygiene Notice and Outsourcing Guidelines.
• Exposure to audit coordination, evidence gathering, policy documentation, risk assessment or remediation tracking.
• A genuine interest in cyber security and a willingness to learn the hands-on operational side of the role. Deep SOC or security engineering experience is not required.
• Exposure to vulnerability management, access reviews, SIEM or IAM tooling is an advantage rather than a requirement.
• Strong written and verbal communication, with the ability to engage auditors, vendors, infrastructure and application teams, and business stakeholders clearly.
• A detail-oriented, proactive working style and a readiness to learn across both governance and operational security.
• Relevant certifications such as CISA, or progress toward them, are advantageous but not mandatory.

Why you should join them

• Breadth of exposure that is rare at this level, spanning governance, risk, compliance, audit and security operations in a single role, giving the right person a strong foundation early in their career.
• Direct mentorship from an experienced infrastructure and security team lead, who will actively coach the successful candidate on the technical and operational aspects of the role.
• A genuine opportunity to help rebuild and mature the firm's IT governance framework, with visible impact in a lean team.
• Regular interaction with auditors, vendors and counterparties, building a clear path toward a career in IT risk and security governance.

JL
Reg. No. R1766249
BeathChapman Pte Ltd
Licence no. 16S8112

Job Title: IT Business Analyst
Contract Duration: 6 months
Salary: $3800-$4500
Location: Enabling Village, 20 Lengkok Bahru
Eligibility: Only Singaporeans

Responsibilities

• Engaging internal stakeholders/business units to gather, collect and document their business needs, processes, and pain points.
• Prepare clear workflows, use cases, user stories, user guides / manuals and functional specifications.
• Run Proof of Concept (POC) for business processes using products
• Facilitate discussions between technical teams and business units and support in change management

Specific Requirements

1. Minimally an IT or Business IT Diploma / Degree holder
2. Fresh graduates are welcome to apply

Apply Now via MyCareersFuture
Only Qualified Candidates are Contacted

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In Ref: SS – JO – 28741 - B
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

We are seeking an experienced IT Business Analyst to join a leading banking organisation and play a key role in delivering innovative digital banking solutions. This position will work closely with business stakeholders, product owners, architects, and technology teams to translate business requirements into scalable digital solutions that enhance customer experience across banking channels.

The ideal candidate will have a strong background in digital banking platforms, API integration, and end-to-end Software Development Life Cycle (SDLC) delivery within a banking environment.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyse, and document business and system requirements.

• Facilitate workshops and requirement elicitation sessions with business users, product teams, and technology stakeholders.

• Translate business needs into functional and technical specifications, user stories, process flows, and use cases.

• Work closely with solution architects, developers, and QA teams throughout the SDLC to ensure successful delivery.

• Analyse and define API requirements, integration flows, and system interfaces across digital banking ecosystems.

• Support solution design discussions and ensure requirements align with business objectives and technology standards.

• Participate in system testing, UAT, defect triage, and production implementation activities.

• Identify process improvement opportunities and recommend digital solutions to enhance customer and operational outcomes.

• Ensure compliance with banking, security, and regulatory requirements.

Required Experience & Skills

• Minimum 8 years of experience as an IT Business Analyst, Systems Analyst, or Technical Business Analyst.

• Proven experience delivering Digital Banking initiatives within Banking or Financial Services.

• Strong understanding of end-to-end SDLC methodologies, including Agile and Waterfall delivery frameworks.

• Hands-on experience working with APIs, integration services, microservices, and system interfaces.

• Good understanding of digital banking channels, including:

  • Internet Banking

  • Mobile Banking

  • Digital Onboarding

  • Payments & Transfers

  • Customer Self-Service Platforms

  • Authentication and Security Solutions

• Experience creating Business Requirements Documents (BRD), functional specifications, process maps, user stories, and acceptance criteria.

• Strong stakeholder management and communication skills with the ability to engage both business and technical audiences.

• Experience using tools such as Jira, Confluence, Visio, Swagger/Postman, or equivalent.

• Knowledge of Open Banking, API ecosystems, and modern banking architectures will be highly regarded.
  

  Interested candidates please email your latest resume to subagio@tangspac.com

We are seeking a proactive and detail-oriented IT Project Analyst to support the planning, execution, governance, and successful delivery of enterprise technology initiatives. The ideal candidate will work closely with Project Managers, business stakeholders, vendors, and technical teams to ensure projects are delivered on time, within budget, and in compliance with organizational standards.

The role requires strong experience in IT project coordination, PMO governance, budgeting, procurement, stakeholder management, and reporting, with a focus on driving operational excellence across technology projects.

Responsibilities:

• Support end-to-end IT project management activities, including planning, execution, monitoring, and project governance.
• Coordinate project schedules, milestones, deliverables, dependencies, and status reporting across multiple initiatives.
• Assist in project budgeting, financial tracking, forecasting, and resource planning activities.
• Manage project resource onboarding and offboarding while maintaining accurate resource and capacity trackers.
• Support procurement processes, including Purchase Requests (PR), Purchase Orders (PO), Statement of Work (SOW) reviews, vendor coordination, and invoice processing.
• Monitor project risks, issues, action items, and ensure timely follow-up with relevant stakeholders.
• Prepare project dashboards, management reports, presentations, and governance documentation.
• Maintain project documentation, SharePoint repositories, and reporting trackers to ensure compliance and audit readiness.
• Collaborate with business users, technology teams, finance, procurement, and external vendors to facilitate smooth project execution.
• Support the PMO in driving governance standards, process improvements, and other project-related initiatives.

Must Have Requirements:

1. Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related discipline.
2. Minimum 6 years of experience in IT Project Management, PMO, or Project Analyst roles supporting enterprise technology initiatives.
3. Mandatory experience in managing or supporting Unified Communications (UC) projects, including project coordination, governance, vendor management, and budget tracking.
4. Strong experience in project governance, stakeholder management, procurement (PR/PO & SOW), budget management, and project reporting.

Preferred Skills:

• Experience working in a banking or financial services environment.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, along with SharePoint and project tracking tools.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent communication and stakeholder management skills with the ability to collaborate across cross-functional teams.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.
• Knowledge of PMO best practices and IT project lifecycle management.

We regret to inform that only shortlisted candidates will be contacted

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1. OMS full-cycle ownership: Lead requirements analysis and testing for the OMS system, covering web portal, WeChat mini-program, Android, and iOS platforms(development & maintenance).

2. Mobile app know-how: Possess basic mobile application development skills, primarily focused on app updates and version release coordination.

3. Production support & multi-system maintenance: Ensure operational stability for integrated systems besides OMS, including the BC financial system, WMS warehouse system, and Guanmai (Vegetable Division) system.

4. Technical& coding background: Understand code, with hands-on experience in development/testing; leverage strong project management skills using Agile (Scrum). Collaborate with Product Owner to refine backlog, split user stories, negotiate with developers, triage

production bugs, and propose solutions.

5. Data base expertise: Proficient in SQL (relational databases) and experienced with No SQL databases such as MongoDB.

6. API &system integration: Proven experience integrating different platforms via API; understand interface field mappings, communicate effectively with various vendors, and drive alignment.

7. Agile mastery: Facilitate sprint backlog creation, sprint planning, iteration cycles, and data migration activities.

8. ERP/BC domain basics: Solid understanding of basic BC (Business Central) or ERP software usage; possess foundational financial domain knowledge, comprehend BC system functions, and resolve common issues.

9. Process mapping & grant experience: Ability to draw professional flowcharts (e.g.,UML, BPMN); previous experience handling government grant applications/submissions.

10. Cloud knowledge (Huawei Cloud): As the OMS system is deployed on Huawei Cloud, basic cloud computing knowledge is required, including cloud resource management, deployment

configuration, and fundamental operations/maintenance concepts.

11. AI exposure (plus): Familiarity with AI concepts, tools, or applied AI experienceis a strong plus.

First incorporated in 2003, A-Speed Infotech has grown from a small team to a reputable and reliable network systems integration service provider. Working closely with several leading-edge manufacturers and product vendors over the years, we’ve developed key relationships that have made us a Master System Integrator for leading ICT and Industrial Integration products.

Responsibilities

• Joining of Domain/Data migration
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Responding in a timely manner to service issues and requests
• Setting up accounts for new users
• Perform software upgrades/patches on systems
• Service Report/Billing Report/Onsite scheduling arrangement
• Lead and coordinate onsite deployment activities, including task assignment, supervision of junior technicians, and ensuring projects are completed within the agreed timeline and service standards.
• Perform root cause analysis and provide recommendations for recurring technical issues, identifying opportunities to improve IT processes, standard operating procedures (SOPs), and end-user experience.
• Any other ad-hoc duties as assigned by the Company

Qualifications

• Open to candidates with Degree qualifications from IT related discipline
• Minimum 3 years experience
• Excellent interpersonal and soft skills for effective engagement and communication with staff and customers
• Positive attitude, thrives on exciting challenges of being a change agent

Key Responsibilities

• Provide1st and 2nd level onsite IT support for hardware, software, network, printing and system related issues
• Install, configure, and maintain desktops, laptops, mobile devices, and other IT equipment
• Perform software installation, upgrades, patch management and system updates
• Manage user accounts, access permissions, and password resets
• Diagnose and resolve hardware, operating system, application and connectivity issues
• Maintain IT asset inventory and ensure proper documentation of hardware and software licenses
• Follow IT security policies and assist in implementing cybersecurity best practices
• Support onboarding and offboarding activities, including workstation setup and account provisioning
• Support meeting room technology, video conferencing systems, and office collaboration tools
• Collaborate with vendors and corporate IT teams to resolve technical issues and support builds/upgrades

Job Requirements

• Diploma/Degree in Information Technology, Computer Science, or related field
• 2-3 years of experience in desktop support or IT helpdesk roles
• Experience in supporting end users in a corporate environment
• Familiar with Active Directory, Microsoft 365, or endpoint management tools
• Knowledge of IT asset management processes
• Experience in supporting Apple products or Autodesk environment is an added advantage

Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments

Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements

Create / update and track ticket in ticketing tool to closure observing SLA commitments

Escalate, when necessary, in accordance to escalation matrix

Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.

Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.

Liaise and work closely with customers to address service concerns and to solve technical problems.

Work with technical team to resolve more advanced issues when necessary

Perform Install / Move / Add / Change (IMAC) activities as tasked

Ensure all material is properly documented and handed over during shift changes

Perform any ad-hoc duties as assigned

Build sustainable relationships and engage customers by taking the extra mile

Job Requirements

Higher NITEC in Electrical, Electronics, IT or equivalent

Relevant experience in IT system support and hardware maintenance

Experience in electrical/mechanical drawing, service/repair manuals and or diagrams will be added advantage

Basic knowledge in Networking and Database management will be added advantage

Strong communication and interpersonal skills. Self-starter, self-motivated and critical thinker who embraces challenges

Ability to work responsibly, independently and in a team

Able to interact with all levels of people and work under stress

Training will be provided
Working hours

Rotating 12 hours shift or as assigned.

Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest

2 Months Day shift, followed by 2 months night shift

Ability to travel to other sites during shift may be required

IT Executive

As an IT Executive, you will report to our Manager, IT, responsible for providing IT support and systems trouble-shooting, network management and maintenance of network and e-communications systems.

Responsibilities:

• Provide technical assistance to end-users (eg connection to network, login issue, email inaccessibility).

• Setup, maintain and troubleshoot:

1. various client and server OS such as Microsoft Windows 10, 11, Windows Server, Linux, etc.

2. Firewall

3. Networking equipment eg Network Switches, Routers.

4. Wireless networking equipment eg AP’s and Wireless Controllers.

• Set-up new workstation (desktop/laptop)

• Familiar with general computer hardware replacement

• Provide training and support to end user for basic use of computers

• EDM broadcast, Backup of Servers, Anti-Virus and Windows Client and Server update

• Monitoring of the company Network

• Update CMS (Club Management System) patches and troubleshoot connection issues

• DRS (Jackpot System): Maintenance of the DRS computers, File and Progressive servers and network connection issue.

• Update Website eg errors, contacts, etc.

• Able to provide IT support after office hours (24 hrs) and weekends

• Cover IT Exec Admin duty if necessary, as the IT team is small

Requirements:

• Keen and passionate about IT industry with strong desire to work and learn

• Excellent troubleshooting skills

• Flexible with working hours when required and work independently with minimum supervision

• Able to handle end-users in a professional and timely manner

• Strong working knowledge in Windows, Linux Server Environment and Networking

• Good verbal and written communication skills

• Minimum Nitec in IT or Computer Studies

• Those without IT experience will be considered for junior position

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Interested applicants please apply with your resume, last drawn, expected salary and notice period. 

MNC Environment

Competitive Remuneration Package

Permanent role (AWS Guaranteed + Variable Bonus)

Position Summary

·       We are seeking an experienced IT Engineer to support and enhance the organization's technology landscape across both on-premises and cloud environments. This role serves as a key point of contact for end-users and stakeholders, ensuring the reliability, security, and continuous improvement of IT infrastructure and business systems.

·       The successful candidate will be involved in infrastructure operations, cloud initiatives, end-user support, technology deployment projects, and digital transformation activities. This position offers exposure to a diverse technology environment encompassing enterprise infrastructure, cloud services, networking, cybersecurity, and remote operations.

Key Responsibilities

·      Manage day-to-day IT infrastructure operations, service requests, and incident resolution.

·      Provide technical support and troubleshooting for end users across hardware, software, and cloud platforms.

·      Evaluate, recommend, and implement technology solutions to improve operational efficiency and business performance.

·      Participate in infrastructure modernization, cloud migration, and digital transformation projects.

·      Support network, server, endpoint, and cloud environments to ensure high availability and performance.

·      Collaborate with internal stakeholders and external vendors to deliver technology initiatives.

·      Maintain IT documentation, procedures, asset records, and technical standards.

·      Ensure solutions comply with organizational security, governance, and compliance requirements.

·      Support remote sites and operational locations where required.

·      Perform other duties and projects as assigned.

Qualifications & Experience

·       Minimum 5 years of experience in IT infrastructure, systems administration, or enterprise support environments.

·       Proven experience managing hybrid IT environments consisting of both on-premises and cloud technologies.

·       Strong knowledge of Microsoft platforms and cloud services.

·       Hands-on experience delivering Microsoft 365 and cloud-related projects.

·       Experience supporting distributed or remote operational environments will be advantageous.

·       Exposure to infrastructure refresh, migration, or modernization projects is preferred.

·       Experience within logistics, transportation, energy, industrial, engineering, or trading environments would be advantageous.

Job ID: JOB-00569

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

IT Engineer

Key Responsibilities

• AI-Driven Solutions Engineering — Translate business requirements into well-architected solutions; identify manual processes and engineer scalable automation — including AI agents and LLM-powered workflows — to eliminate them.
• Full-Stack Development — Design, develop, and maintain internal web applications end-to-end, with seamless integration into existing platforms, using AI-assisted development tooling to accelerate delivery across the stack.
• AI Tooling & Integration — Build and maintain internal tools and integrations on top of LLM APIs and AI platforms; continuously evaluate emerging AI capabilities and embed them into engineering and business workflows.
• Infrastructure & Cloud — Architect and maintain a hybrid environment spanning on-premises servers and multi-cloud workloads (Google Cloud, Alibaba Cloud); ensure the reliability, availability, and performance of all core IT systems.
• Database Management — Own database design, maintenance, and performance optimization across production environments.
• Security & Governance — Embed security-by-design across systems; maintain a robust security baseline and contribute to ongoing security-hardening initiatives.
• Service Delivery — Uphold a high standard of service delivery, ensuring users are well-supported and issues resolved promptly and professionally.
• Stakeholder Engagement & Reporting — Provide clear, timely reporting to business stakeholders and maintain effective coordination with the parent company in Shanghai, including regular Chinese-language communication.

Requirements

• 3-5 years of experience in IT & full-stack web development
• Fluency with AI development tooling (e.g., Cursor, Claude Code) and a proven track record of leveraging it to materially accelerate delivery.
• Hands-on experience building with AI — integrating AI into applications, automations, or internal tools — and a strong grasp of how to apply AI effectively and securely in production.
• Strong full-stack development capability in TypeScript/JavaScript (Node.js) and a modern front-end framework such as React; working knowledge of PHP is advantageous.
• A solid command of database design and performance optimization (e.g., MySQL).
• A strong understanding of cloud platforms (Google Cloud, Alibaba Cloud) alongside physical server configuration.
• A comprehensive grasp of cyber-security principles and secure-by-design practice, including vulnerability and patch management.
• An industry-recognized security certification (CISSP, CISA, or equivalent) is highly regarded.
• Professional fluency in both English and Chinese, given the requirement for communication with the Shanghai-based parent company.
• A mature, meticulous, proactive, and resourceful disposition, with genuine commitment to both operational excellence and building.
• Team player

What We Offer

• Good AI toolkit — including Cursor, ChatGPT, and Claude Code — because we expect you to build with the best.
• Accountability and Ownership — you'll have the room to design, build internal products from the ground up, and the latitude to shape, modernize, and improve the systems you inherit.
• Exceptional technical breadth — hybrid cloud, identity, security, automation, and application development within a single role.
• A competitive remuneration package.

• The opportunity to contribute to — and help advance — a mature, well-architected security and automation practice.

Job description

We are looking for a hands-on IT Manager to oversee and drive all IT functions across a growing group of companies in the maritime and trading space.

 This role will manage daily IT operations while leading system improvements, cybersecurity, and infrastructure across multiple entities. You will play a key role in ensuring business-critical systems remain reliable, secure, and scalable.

Responsibilities and Duties

Infrastructure & Operations

·       Manage IT infrastructure including servers, cloud, and business systems

·       Oversee network performance (LAN/WAN, VPNs, firewalls, wireless)

·       Ensure system uptime, reliability, and performance across all entities

·       Manage IT assets (laptops, work mobiles, licences) and standardisation

Cybersecurity & Compliance

·       Implement and enforce cybersecurity measures (endpoint protection, access controls, encryption)

·       Monitor and respond to security risks and vulnerabilities

·       Ensure compliance with PDPA and internal data protection policies

·       Develop and maintain disaster recovery and business continuity plans

Systems & Projects

·       Lead IT projects (system implementation, ERP, cloud migration, digitalisation)

·       Support and improve finance, trading, and operational systems

·       Manage system integrations and process improvements

·       Drive user adoption and provide training where required

Governance & Vendor Management

·       Develop IT policies, SOPs, and governance frameworks

·       Manage IT budget, procurement, and cost optimisation

·       Oversee vendors, service providers, and external consultants

·       Support multi-entity setup with proper system segregation and controls

Support & Leadership

·       Act as escalation point for complex or critical IT issues

·       Oversee IT support (internal or outsourced) and service levels

·       Establish structured support processes (ticketing, SLAs)

·       Support and guide users to improve IT discipline and usage

·       Degree in IT, Computer Science, or related field

Qualifications

·       5–8 years of IT experience, with managerial or lead exposure

·       Strong knowledge of infrastructure, networks, and cloud (AWS/Azure)

·       Experience in cybersecurity, access controls, and system governance

·       Proven experience managing vendors and IT projects

·       Familiarity with Singapore regulations (e.g. PDPA) preferred

·       Experience in maritime, trading, or logistics environments is a plus

Job purpose

To monitor and maintain the networks, application software and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

·               Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

·               Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

·               Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

·               Repairing equipment and replacing parts as required.

·               Managing backup jobs.

·               Providing support, including procedural documentation and relevant reports

·               Supporting the roll-out of new software and hardware.

·               Maintaining records of software licenses.

·               Managing IT Assets, inventory and other IT supplies.

·               Source and co-ordinate with vendors for procurement, maintenance and support issues.

·               Testing and evaluating new technology.

Requirements

·               Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

·               Required technical troubleshooting skills for Windows 10, 11.

·               Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

·               Support for handheld smartphones and tablets.

·               Monitor and ensures compliance with company’s IT Security policies.

·               Patch management.

·               Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

·               Willingness to take ownership of task and express interests in learning new technologies and systems.

·               Basic knowledge of cybersecurity will be an added advantage.

·               Knowledge in use of AI tools would be an advantage.

·               Fresh graduates are welcomed to apply

Working conditions

·       5.25-day work week

We aren’t looking for someone who just "fixes computers." We are looking for a Digital Transformation & AI Specialist. In this role, you will bridge the gap between essential IT infrastructure and next-generation digital transformation. You will start by mastering the core operations that keep our team moving, and then you will use AI and automation to make those very processes obsolete.

We value potential over pedigree—we are looking for a "curious, innovative and hands-on tinkerer" who wants to grow and become “the master” with us.

Key Responsibilities

1. Modern Infrastructure & End-User Support

• The Front Line: Serve as the Tier 1 point of contact, diagnosing hardware, OS, and networking (VPN, Wi-Fi) issues.

• Asset Lifecycle: Manage the deployment and "wiping" of devices, maintaining a high-standard hardware inventory.

• User Management: Handle the "Joiner-Mover-Leaver" lifecycle by managing accounts in Google Workspace and other Cloud services.

• System Health: Conduct regular maintenance on onsite technology, including security cameras and clinic-specific tech.
  
  2. Agentic AI & Process Automation (The "Stretch" Projects)

• Workflow Mapping: Interview departments to document manual processes and visualize clean, repeatable digital flows.

• AI Agent Deployment: Build "Agentic" workflows using tools like LangChain, Zapier, or Make.com to automate tasks across apps.

• Self-Service IT: Integrate AI chatbots into our service desk to resolve common requests like password resets without human intervention.

• Workspace Design: Architect the "Blueprints" for our digital workspaces (Notion, Slack, G-Suite) to ensure data is organized.
  
  3. Cybersecurity & Governance

• Guides & SOPs: Create user-friendly technical guides and digitize critical policies like Incident Response and Data Backup.

• Security Monitoring: Review firewall logs and access reports to identify and escalate unusual activity.

• Awareness: Design creative infographics to teach staff how to spot phishing and follow best security practices.

Who You Are

The Tinkerer: You have a Poly/IT certificate with 0–2 years of experience (including internships, freelance, part-time jobs, etc.), but more importantly, you have a portfolio of personal projects or a "home lab."

• Logic-Driven: You have a foundational grasp of Python or JavaScript and love the logic of Low-Code/No-Code tools.

• AI-Literate: You understand how LLMs work and are excited by the prospect of giving AI the ability to do things, not just say things.

• Growth Mindset: You are looking for a role where you can "stretch" your skills and take on responsibilities usually reserved for senior staff.

• Conscientious Communicator: You value expressing yourself concisely, know when to say and what to say.  You listen intently and ask questions to validate your understanding.

Job Highlights

• Annual Leave - 14 days onwards

• Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones

• FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!

• Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony.

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more. You’ll definitely love your #workfam.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.