Location: CBP

Key Responsibilities

Workforce Reporting & Analytics

• Prepare and maintain regular headcount/ workforce reports

• Consolidate data from multiple sources into clear management-ready views.

Staffing & Resource Management

• Coordinate end-to-end staffing requests including new hires, renewals, and replacements, ensuring completeness and data accuracy.

• Track and maintain staffing approvals, reviews and key initiatives, and follow up with stakeholders on outstanding actions.

Governance & Process

• Ensure staffing requests comply with approved demand–supply plans, budget controls, and internal guidelines.

• Documentation of staffing processes, templates, and changes.

• Highlight risks, exceptions, and data gaps for PMO and management attention.

Stakeholder Coordination

• Liaise with multiple stakeholders e.g. hiring managers, finance on all workforce-related matters.

• Support preparation of materials for governance forums and management approvals.

Skills & Experience

• Strong Excel skills (data consolidation, pivots, structured reporting).

• Good attention to detail with ability to manage large datasets accurately.

• Clear written and verbal communication skills.

• Ability to manage multiple requests and deadlines in a structured manner.

• 4–7 years of PMO, workforce/ resource management, or similar operational support experience.

• Prior experience in technology or large enterprise environments preferred.

Registration No. / Unique Entity Number: 199801439D

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA.”

• Minimum 5 years of experience as BA or PMO in bank's payment operation/system.
• Having work experience as consultant in Consulting Firm or as PMO or PM in bank project.
• Experience in ISO20022 project and having good understanding of End to End transaction process.
• Strong consulting skillset, including logical and structured thinking, issue identification and resolution, clear communication, effective meeting facilitation, and high‑quality documentation using Microsoft Excel and PowerPoint. 
• Project planning and management capabilities, covering progress tracking, issue/risk management, scope and change control, and vendor coordination.
• Perform detailed element‑level analysis of MX message formats (e.g., Pain.001, Pacs.008/009/009CV, and other ISO 20022 messages).
• Develop comprehensive mapping matrices to support the design and build of message‑conversion tools.
• Utilize advanced Excel and Macro/VBA capabilities to automate, validate, and streamline mapping and analysis work.

FP&A Analyst / Trading Accountant

• Ambitious growth plans
• Newly created opportunity
• Understanding of oil trading required

This is a mid-size energy and bunker trading company with ambitious growth plans in the region. As part of those ambitions, there is now a newly created opportunity as a FP&A Analyst to enhance the management reporting structure of the company's business activities.

Main responsibilities

• Support the preparation of annual budgets and periodic forecasts.
• Perform variance analysis (actual vs budget/forecast) and provide clear commentary on business performance.
• Track and monitor key financial and operational metrics, including trading margins, volumes and cost drivers.
• Prepare ad-hoc financial analysis and reports to support management decision-making.
• Identify opportunities to improve financial processes, reporting efficiency and data accuracy.
• Work closely with internal stakeholders to enhance financial visibility and reporting across the business.
• Assist on other ad-hoc tasks and reporting as required by Senior Management.

Requirements

• Degree in Finance, Accounting or other relevant professional qualifications.
• Minimum 3 – 6 years’ relevant experience in accounting, preferably within an energy, commodities trading or shipping environment.
• Strong foundation in financial accounting and reporting is essential.
• Exposure to budgeting, forecasting or financial analysis will be an added advantage.
• Able to function as a hands-on contributor in a lean team environment.
• High proficiency in Excel skills and Microsoft Office experience.

Key Personal Attributes for this role

• Meticulous and accountable.
• Adaptable, proactive and able to work in a fast-paced environment.
• Good interpersonal and communication skills.
• Possesses a commercial mindset with attention to detail.
• Must be a good team player.

License & Registration: R22106550 / 24S2401

About Bounteous

Bounteous is a leading global digital engineering and technology solutions provider, trusted by top-tier organizations across Banking, Financial Services & Insurance (BFSI). With a combined strength of more than 5,000 engineers worldwide, we specialize in delivering high-impact solutions across Capital Markets, Core Banking, Payments, Digital Transformation, Data & AI, Cloud Engineering, and modern enterprise platforms.

In Singapore, we partner closely with major regional and global financial institutions—including banks, asset managers, and market infrastructure providers—to drive advanced engineering, modernisation, and AI-led transformation. Our teams bring deep expertise across Trading Systems, Core Java Engineering, Cloud-Native Architectures, DevSecOps, and Data Engineering, supported by a strong delivery presence across APAC, India, Europe, and North America.

Quantexa System Analyst

Role Overview

The System Analyst will support the design and implementation of Quantexa-based solutions for Financial Crime (AML/Fraud). The role will bridge business requirements and data/technology teams, translating risk and compliance needs into scalable data-driven solutions.

Key Responsibilities

• Gather and translate business requirements (AML, Fraud, KYC) into functional and data specifications
• Define entity resolution, matching and network linking logic aligned to business use cases
• Perform data analysis and mapping across multiple source systems (customer, account, transaction)
• Design logical data pipelines (ingestion, standardization, matching, network generation, scoring)
• Collaborate with Data Engineers to ensure feasibility and alignment of data transformations
• Support data quality assessment, cleansing rules, and standardization approaches
• Validate outputs including entity resolution results, network generation, and risk scoring
• Assist in UAT, defect triage, and business validation of Quantexa outputs
• Prepare functional documentation (BRD, FRD, mapping documents, data dictionaries)
• Work closely with Compliance, Risk, and Operations stakeholders

Required Skills & Experience

• 5–10 years of experience in Financial Services /Capital Markets / Banking Technology
• Hands-on experience in Quantexa implementation or similar platforms (Actimize, SAS AML, Feature space)
• Strong understanding of Entity Resolution and data matching techniques
• Understanding of customer and transaction data models
• Knowledge of network / graph-based analytics concepts
• Solid SQL skills (joins, aggregations, data validation)
• Good understanding of data engineering concepts(ETL pipelines, data modeling, data quality)

What's on Offer

You will join a high-calibre engineering environment where technical excellence, secure design, and continuous learning are core to how we build. Expect the opportunity to work on complex, large-scale systems that directly enhance the resilience and cybersecurity posture of a major financial institution. Beyond competitive compensation, you will benefit from access to global engineering leaders, modern tooling, structured growth pathways, and the ability to shape solutions that have real impact. This role offers the autonomy to innovate, the support to grow, and the platform to build a long-term career in advanced software engineering and cybersecurity.

Temus is a Temasek-backed consulting firm providing digital transformation solutions for the private and public sectors. We aspire to be a strategic partner in realising the Singapore Government’s Smart Nation vision. We are headquartered in Singapore and have more than 400 employees across a wide range of disciplines in strategy, design, architecture, technology, data & AI.

Job Scope:

• Track project progress, monitor key performance indicators (KPIs), and generate reports on project status, milestones, and outcomes. This helps in evaluating project performance, identifying areas for improvement, and providing timely information to stakeholders.
• Support the risk and issue management processes, ensuring potential risks and issues are identified, assessed, and mitigated throughout the project lifecycle. This includes developing risk management strategies, monitoring risk factors, and implementing contingency plans to minimize project disruptions.
• Establish effective communication channels with project stakeholders, including clients, internal teams, and executive leadership. This involves providing regular project updates, facilitating collaboration, and addressing stakeholder concerns to ensure alignment and transparency.
• Drive continuous improvement initiatives within the PMO and across projects by analyzing project data, identifying process bottlenecks, and implementing enhancements to increase project success rates and efficiency.

Job Requirements:

• Minimum 5 years of relevant experience in IT system implementation.
• Previous experience in project management office (PMO) or a similar role will be beneficial.
• High level of accuracy and attention to detail, with abilities to plan ahead
• Excellent analytical skills, able to understand and articulate business problem statement and use cases concisely.
• Highly proficient in MS Word, MS Excel, MS Powerpoint
• Team player with proven abilities to work with different teams from corporate functions to project teams
• Self-motivated and able to take direction and work resourcefully and independently, with good time management skills
• Excellent communication and writing skills
• Be able and willing to understand new technologies quickly

By applying for this role, you have read and acknowledge the data privacy statement via this link - temus.com/job-applicant-data-protection/

The group you’ll be a part of

The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes. 

The impact you’ll make

Join Lam as a Customer Service Representative, maintaining direct contact with customers before and after the sale. Collaborating with a wide range of stakeholders from sales teams to field service, you'll foster positive customer relationships, playing an important role in driving revenue growth and meeting service goals. You'll gather accurate accounts of product reliability from customers and provide insightful reports to management. Whether pre-sales or post-sales, your commitment to exceptional customer service makes an impact at Lam.

Who we’re looking for

• Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business processautomation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Business Analyst (Avaloq/ Wealth management)

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-yearRenewable Contract

Responsibilities

* Lead detailed business analysis to understand, define, and document requirements for complex customer journeys anddigital capabilities across investment and advisory products (e.g., Funds, Bonds, FX, Structured Products, Equities, Digital Assets, Portfolio Management, Rebalancing, Risk).

* Facilitate workshops and engage with various stakeholders, including product managers, business users, legal, compliance, and technology teams, to elicit, analyze, and validate business requirements.

* Translate high-level business needs into detailed functional and non-functional specifications, user stories, use cases, and process flows, ensuring clarity and completeness for engineering squads.

* Drive the agile delivery lifecycle, actively participating in sprint planning, backlog grooming, daily stand-ups,and retrospectives, ensuring continuous alignment between business objectives and technical implementation.

* Analyse and document current state processes and target state processes, identifying gaps and opportunities foroptimization and digital transformation.

* Oversee and actively participate in system integration analysis, ensuring seamless data flow and functionality across various platforms and applications.

* Conduct market research and competitive analysis to identify industry trends and best practices in wealth management technology and digital capabilities.

* Support quality assurance activities, including reviewing test plans and cases, and performing user acceptance testing (UAT) to ensure delivered solutions meet business requirements and quality standards.

* Act as a subject matter expert for assigned business domains, providing guidance and clarification to engineering teams throughout the development cycle.

* Contribute to the continuous improvement of business analysis practices, tools, and methodologies within the Wealth Management Technology department.

Requirements:

* Proven experience as a Business Analyst at a senior level or equivalent, preferably within the banking or financial services industry, with a strong focus on wealth management or investment products. (Project management experience)

* Deep understanding of business domains related to investment products (e.g., Funds, Bonds, FX, Structured Products, Equities, Digital Assets) or advisory domains (e.g., Portfolio Management, Construction, Rebalancing, Risk).

* Demonstrable experience in the agile delivery of complex customer journeys and digital products from conceptualization to launch.

* Solid experience in analyzing and documenting requirements for system integrations and complex IT landscapes.

* Proficiency in various business analysis techniques and tools, including process mapping, data modelling, use casedevelopment, user story writing, and requirements management.

* Strong analytical, problem-solving, and critical thinking skills, with the ability to break down complex problems into manageable components.

* Excellent communication (verbal andwritten), presentation, and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders.

* Experience working closely with engineering squads and product managers in a fast-paced, agile development environment.

* Ability to work independently and manage multiple priorities in a dynamic environment.

• A Bachelor's or Master's degree in Business Administration, Finance, Information Technology, or a related field.

WHAT’S ON OFFER

You will be remunerated with an excellentbase salary and entitled to attractive company benefits. Additionally, you willget the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word formatto preethi@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

We are looking for passionate Business Analyst/Product Owner that are enthusiastic in driving strategic product initiatives

• Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good
• Attractive salary package and employment benefits (up to 24 days leaves + medical insurance)
• Hybrid work arrangement

Responsibilities:
Product Strategy & Vision

• Leads the creation of product vision, speed-to-market strategy, roadmap and impactful objectives that align with the overall business strategy
• Leads in the evaluation of new opportunities and put forth proposals for new capabilities
• Owns the product backlog and prioritisation process based on business value and customer impact
• Define success metrics and constantly measure the impact of the product(s)

Stakeholder Management

• Communicate product roadmap and strategies on a regular basis to stakeholders and leadership, with the ability to influence decision making and drive collaboration
• Develop short term plans aligned with long term goals, working with multiple stakeholders and iteratively build product capabilities
• Convey complex ideas concisely and actively solicit and anticipate issues from stakeholders
• Keep user and product outcomes at the forefront while balancing stakeholder needs

Product & Team Leadership

• Lead and build high performing cross-functional team(s) that includes UX designers, software engineers, business analysts and/or delivery managers to deliver digital products that achieves business outcomes
• Work closely with UX designers to plan research objectives, organise activities such as product conceptualisation workshops and Usability Tests
• Analyse requirements to drive the design or review of test cases, and business processes
• Collaborate with Quality Engineer and business users to plan and monitor User acceptance test and user performance test
• Continuously seeks ways to improve products in the most cost-effective approach

Requirements:

• Minimum 4 years of experience in product management & business analytics
• Experience facilitating focus groups, workshops and sprint reviews
• Strong in stakeholder management and vendor management
• Certification as a Scrum Master or Product Owner is a bonus

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email dpo@scientecconsulting.com.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Liew Chien Hui (Vivian) - R2090138
ScienTec Consulting Pte Ltd – 11C5781

About:

We are seeking a Financial Planning Analyst to support the organization’s financial management and planning activities. This role will contribute to financial transparency, business decision-making, and ensure compliance with accounting standards and regulatory requirements.

Responsibilities

• Assist in the preparation of financial statements, including Profit & Loss, Balance Sheet, and Cash Flow statements.
• Support the budgeting and financial forecasting process, providing insights to support strategic financial planning.
• Analyze financial data to evaluate company performance, trends, and potential improvement opportunities.
• Maintain accurate financial records and prepare management reports for internal review.
• Ensure financial reporting complies with accounting standards, regulatory requirements, and corporate policies.
• Prepare financial reports and documentation in English and Korean when required by the regional headquarters.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Economics, or a related discipline.
• Minimum 2 years of experience in accounting, financial analysis, or financial planning.
• Proficiency in Korean and English (written and spoken) to effectively communicate with Korean-speaking stakeholders at the headquarters.
• Experience with SAP will be an advantage.
• Strong analytical, financial modeling, and quantitative skills.
• Good communication and presentation abilities with the ability to explain financial data clearly.

Remuneration Package:

• Up to $6,000 with Variable Bonus
• Location: Tanjong Pagar

Interested candidates please apply online or send your latest CV to alex.fong@AlwaysHired.com.sg

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Job Description

• Industry/ Organization Type: Information Technology Consulting
• Position Title: Business Analyst (Data Policy)
• Working Location: Outram Park (near MRT station)
• Working Hours: 5 days, Mon – Fri (8:30 AM – 6:00 PM, Fri 8:30 AM - 5:30 PM)
• Salary Package: Basic Salary + Completion Bonus
• Duration: 2 years contract (renewable)

Key Responsibilities

• Review and create data standards, policies for data access and protection, data sharing frameworks, processes, and guidelines tailored to the organization’s needs.
• Define the tools and strategies needed and collaborate with relevant stakeholders to implement them to ensure effective data governance and compliance. This may include areas such as AI governance, data classification, data lifecycle management, third-party management, privacy, consent management, and data sharing governance.
• Provide leadership and advice to internal teams on applying data protection laws and policies to various projects and data-sharing activities.
• Develop materials, plan, and lead initiatives to raise awareness among staff about the latest data management policies and best practices.
• Serve as the main point of contact for data management and policy-related questions and requests from external parties.
• Any ad hoc duties assigned

APPLY NOW!!!

• A Bachelor’s Degree in Computer Science, Engineering, Business Analytics, Business Management, Law, Information Management, or a related field.
• At least 7 years of experience in data governance, protection, management projects, policy creation, data lifecycle management, data modelling, master data management, and data risk assessments.
• Strong analytical, problem-solving, and critical thinking skills, with the ability to connect details to the bigger picture.
• Excellent communication skills for explaining complex policies and technical requirements to business stakeholders.
• Strong collaboration, stakeholder management, and negotiation skills, with the ability to thrive in a fast-paced environment.
• Project or program management experience is essential.
• Certifications in data governance, protection, privacy, data analytics, or related fields, and experience in AI governance, data/cybersecurity, or third-party management, are beneficial.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83177 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Join our Global Commercial Operations team and transform numbers into business breakthroughs. This is where your passion for data meets real-world influence!
 

Please note: This is a 9-month contract role, no relocation assistant is offered
 

Core Responsibilities:

• Build global and regional reporting solutions within Power BI using DataBricks to connect data sets to deliver the requirements.
• Identify problems and shortfalls, propose solutions in relation to the Reporting structure.
• Reports will support key developments that are built for scale to enable future implementations faster and more reliable:
  1. Operational Reports: Enable end users to more efficiently identify focus areas for in-cycle planning.
  2. Functional & Performance Management Reports: Track defined Key Performance Indicators to drive forecast improvement, root causes and corrective actions.
  3. Executive Reporting: Provide latest and greatest update on State of Affairs as well as enabling decision-making.
  4. Governance Reports: Track the adoption of processes and digital tools (where applicable) towards universal global standard way of working.
   
• Prepare presentations that convey project status and proposals to drive better outcome.
• Ongoing support of management information requests and special projects as assigned.

Play your part in our team succeeding!

The team you support is responsible for forecasting the long-term horizon for both sell in and consumer sales in all regions across the globe. These Forecasts are a key part of understanding our business potential and identifying the areas that need focus versus our commercial ambitions.

This role will build a scalable centralised reporting and management system as well as a systematic tracker on the adoption and alignment.

Do you have what it takes?

• Degree in Supply Chain, Mathematics, Statistics, Engineering or other quantitative field with 3- 5 years of experience.
• Strong numerical reasoning skills with experience working in large data sets, and data-driven argumentation.
• Solid skills in building interactive dashboards and reports, proficient in DAX for advanced calculations and measures.
• Experience with Power Query (M language) for data transformation, including ETL processes, data pipelines and data architecture. Familiarity with connecting Power BI to multiple sources (Dataflows, Azure Databricks etc.)
• Knowledge of row-level security, workspace and Power BI app management.
• Experience in data modelling and design, knowledge in schemas for e.g. Star & snowflake
• Advanced excel for data validation, including the use of pivot tables and advanced formulas like VLOOKUP.
• Exceptional organizational skills, with problem-solving mentality, strong execution skills and attention to detail are essential.
• Excellent social skills, to collaborate seamlessly across functions; and to present complex technical.
• concepts clearly to both technical and non-technical collaborators.
• Comfortable participating in change initiatives related to digital transformation projects including system implementations or upgrades.
• Self-motivated, goal-oriented, and able to meet deadlines.
• Able to work independently with good sense of responsibility and minimal supervision.
• Flexible and adaptable to project changes.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal today at: https://www.lego.com/en-sg/careers/job/data-analyst-9-months-contract-8a70e00a589210017a37bcaff6a30000

Role Overview

As a Digital Business Analyst for Websites & CRM Systems, you will serve as the critical bridge between business stakeholders and technical teams, ensuring that digital transformation initiatives deliver maximum value and meet user needs. You will be responsible for conducting comprehensive business analysis, requirements gathering, and solution design for the organisation's website modernisation and CRM transformation projects. Working closely with product managers and project managers, you will translate complex business requirements into clear technical specifications whilst ensuring alignment with organisational objectives and user experience goals.

Your primary focus will be analysing current state processes, identifying improvement opportunities, and designing future state solutions for AI-powered CRM systems, knowledge management platforms, and internet-facing applications serving parents, educators, and internal staff.

Key Responsibilities

Business Requirements Analysis Conduct comprehensive analysis of current business processes related to customer service operations, knowledge management, and parent-facing services. Engage with stakeholders across headquarters and schools to gather detailed functional and non-functional requirements. Document business rules, workflows, and integration requirements for CRM and website transformation initiatives.

Process Mapping and Optimisation Create detailed current state and future state process maps for customer service workflows, knowledge sharing procedures, and online application processes. Identify inefficiencies, bottlenecks, and improvement opportunities in existing systems and processes. Design optimised workflows that leverage AI capabilities and self-service functionalities.

CRM System Analysis and Design Analyse existing bespoke CRM system capabilities and limitations, documenting gaps and improvement opportunities. Define requirements for AI-powered customer service features, including call agent functionality, intelligent routing, and escalation protocols. Collaborate with technical teams to design integration points between CRM systems and other MOE applications.

Website and Knowledge Management Requirements Gather and document requirements for internet-facing applications, including mother tongue language appeals platforms and knowledge management systems. Define user stories, acceptance criteria, and functional specifications for self-service capabilities. Analyse information architecture requirements and design intuitive user journeys for parents and educators.

Data Analysis and Insights Conduct data analysis to identify trends, patterns, and opportunities for improvement in customer service metrics and website usage. Define key performance indicators and success metrics for new systems. Analyse user behaviour data to inform design decisions and optimisation strategies.

Solution Design and Documentation Create comprehensive business requirements documents, functional specifications, and user acceptance criteria. Develop wireframes, mockups, and process flows to communicate solution designs to technical teams. Maintain traceability matrices linking business requirements to technical specifications and test cases.

Testing and Quality Assurance Develop comprehensive test scenarios and user acceptance testing plans. Coordinate testing activities with business users and technical teams. Validate that delivered solutions meet business requirements and provide expected value to users.

Stakeholder Engagement and Training Facilitate workshops, interviews, and focus groups with business stakeholders to gather requirements and validate solutions. Support change management activities by documenting process changes and training materials. Assist in user training and system adoption initiatives.

Essential Requirements

• Minimum 4 years of business analysis experience with focus on digital transformation and system modernisation projects
• Proven experience analysing CRM systems and customer service processes, preferably in government or public sector environments
• Strong knowledge of business analysis methodologies including requirements gathering, process mapping, and solution design
• Experience with website development projects and internet-facing application analysis
• Demonstrated expertise in data analysis and performance metrics definition
• Understanding of AI and automation technologies in business process contexts
• Knowledge of government data governance, security requirements, and compliance frameworks
• Experience with user experience design principles and customer journey mapping
• Excellent analytical and problem-solving skills with attention to detail
• Outstanding communication and facilitation skills with ability to work with diverse stakeholder groups
• Proficiency with business analysis tools, documentation standards, and requirements management

Preferred Qualifications

• Experience with leading CRM platforms such as Salesforce, Microsoft Dynamics, or ServiceNow
• Background in knowledge management system analysis and information architecture
• Understanding of Singapore Government Tech Stack components and integration patterns
• Experience with AI-powered customer service solutions and chatbot implementations
• Knowledge of contact centre operations and customer service metrics
• Certification in business analysis (CBAP, CCBA, or equivalent)

Key Competencies

• Analytical thinking with strong problem-solving and critical reasoning abilities
• Customer-centric mindset with deep understanding of user experience principles
• Systems thinking approach to complex business process analysis
• Strong facilitation and stakeholder management skills
• Adaptability and learning agility in rapidly evolving technology environments
• Attention to detail with commitment to quality and accuracy in documentation
• Collaborative approach with ability to work effectively across technical and business teams

About our group:

The Global Factory IT team is a global organization that delivers and operates mission critical IT systems, enabling Seagate’s manufacturing operations worldwide. Based at the Woodlands site, our team partners closely with site factory operations, engineering, automation, infrastructure, and global IT teams to ensure 24x7 availability of shopfloor systems, manufacturing execution platforms, and factory data services. We play a key role in driving operational excellence by maintaining high system uptime, enabling efficient WIP flow, and continuously improving reliability, scalability, and automation across factory IT services. As part of a globally connected team, we work on real production impacting challenges, adopt modern technologies such as automation and AI assisted operations, and provide opportunities to develop deep domain expertise while contributing directly to Seagate’s manufacturing competitiveness and long term strategy.

About the role - you will:

• Maintain stable, secure, and highly available IT services to support a 24x7 manufacturing environment, ensuring prompt incident resolution
• Partner with operations, engineering, and global IT teams to troubleshoot production impacting issues and implement sustainable fixes
• Drive automation and GenAI adoption by documenting use cases, contributing knowledge artifacts, and enabling self service or AI assisted resolution for recurring issues
• Improve operational resilience through root cause analysis, preventive actions, and continuous service optimization
• Support system changes, upgrades, and new deployments with a strong focus on stability, security, and production impact

About you:

• Strong ownership of production impacting systems
• Calm and decisive under production pressure
• Clear communication with factory stakeholders
• Team oriented and dependable for 24×7 operations
• Familiar and has working skills in Scripting or automation (PowerShell, Python)
• Acquired relevant certifications (Microsoft, ITIL, etc.) is an added advantage
• Obtained Bachelor’s degree in IT, Computer Science, Engineering, or equivalent/relevant field

Your experience includes:

• 5 to 8+ years' experience in IT infrastructure or systems support
• Windows Client Computer
• Serial Connector Device
• Networking fundamentals (LAN, VLAN, DNS, DHCP)
• Factory or production environments
• Proven work background in supporting 24×7 mission critical systems

Preferred Experience:

• Manufacturing Execution System or factory data platforms
• Manufacturing / high volume factory operations
• Scripting or automation (PowerShell, Python)
• Relevant certifications (Microsoft, ITIL, etc.)

Location:

Seagate Woodlands 2 is a significant facility located in Singapore, representing the company's commitment to media manufacturing. It is part of Seagate's strategy to enhance its production capabilities and contribute to the growth of the hard disk drive industry in Singapore. The facility is a key player in Seagate's operations, focusing on high capacity storage solutions and supporting the company's innovation in data management. With a strong emphasis on research and development, Seagate Woodlands 2 plays a crucial role in the global storage technology landscape.

System Analyst cum Developer (1 year contract)

Domain:  Banking

Job Responsibilities

·      Analyze, design, develop, enhance, debug, support, maintain, testing applications.

·      The primary work comprises requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

·      Liaise and work closely with network team, GIPS and GIS in setting up file transfer (SFTP, Connect Direct) between applications.

·      L3 support

Job Requirements

Education:

·       Bachelor’s degree in computer science or related field.

·       At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

·      You must be an experienced developer, with good experience in multiple system integration/interfacing related to reconciliations.

·      You will typically be assigned to work on specific projects related to reconciliations and is expected to support the Application Delivery Manager (ADM) in all relevant technical matters, end-to-end, within the project.

·      Depending on the project, your duties may include coding, scripting, building new systems(where necessary) and interfaces. For new system build-up, you may need to environment support during SIT/UAT.

·      You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

·      You will be expected to work with the senior developers and system architect in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.

·      Analysis and troubleshooting skills in handling incident and issues.

Key Domain / Technical Skills

·      Reconciliation Tool skillset such as DCR Reconciliation, IntelliMatch, Clareti or TLM Reconciliation development skillset.

. SQL Database Management (incl Query Analyzer)

·       SQL Scripting, SQL Stored Procedure

·       PowerShell Scripting,

·       Core Java,

·       Python development,

·       Control-M

·       DOS Windows Command

. Aldon, Jenkins and Big Bucket

About the Company

Our client is a leading provider of document solutions and digital imaging services, specializing in secure document management, archiving, and workflow processing. You will provide professional, timely,and accurate operational support to the services and solutions team. The role is responsible for reporting, administrative coordination, and operations support, including maintaining  internal reporting systems built on Power Apps and Power BI (e.g., Productivity Dashboard, Utilization Dashboard). You play a critical part in ensuring that the team's operational processes, deployment activities, and service delivery to customers run smoothly and efficiently.

Responsibilities
Business Support – Reporting & Monitoring:

• Manage and provide monthly reports to key stakeholders: Consolidated Oracle Time and Labor (OTL) report for internal review and submissions for project cost allocation. Labour Utilisation Dashboard for delivery resources relating to the services and solutions projects and for the senior leadership team
• Manage highly confidential project financials in compliance with corporate information security policies
• Support project cost management for identified key projects by monitoring actual vs planned expenditures to ensure accountability and cost efficiency

Business Support – Service Deployment Activities:

• Coordinate and track online software and professional services deployment through the operations hub for all business solutions portfolios
• Manage customer inventory assets (e.g., card readers, media kits, software media) including proper identification, tracking, and stock drawdown support for engineers.

Departmental Digital Transformation Initiatives:

• Participate in business process improvement initiatives and crossfunctional operations projects.
• Serve as a system administrator and validator for the team's OneConnect (OneInvoice: eApproval module for 3rd party invoices / OneTime).
• Administer and support the team's digital systems using PowerApps, PowerBI and Power Automate

Programme and Events Management:

• Coordinate logistics for internal events, meetings, and workshops, including venue arrangements, participant communications, and preparation of materials.
• Ensure compliance with internal policies, processes, and audit requirements.
• Support additional stretch assignments as part of professional development and exposure across the organization (as required).

Requirements

• NITEC in Business Administration, Information Technology
• Must have prior experiences in Power BI, Power Automate and Power Apps
• Proficiency in Microsoft Office applications
• Strong analytical, organizational, and problemsolving skills.
• Good written, verbal, and interpersonal communication abilities.
• High attention to detail and ability to manage multiple tasks simultaneously.
• Demonstrated discretion with handling confidential information.
• Ability to exercise judgement and initiative in response to enquiries.
• Proficiency in data analytics tools and techniques to identify trends and support department objectives.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at kaixinnchew@morganmckinley.com for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Job Title: Executive, Information Technology

Job Responsibilities

·      Provide technical support to end-users’ computer and peripheral issues locally/remotely.

·      Monitor, maintain, troubleshoot and enhance the existing network (LAN, WAN, firewall, switch),storages, servers and virtualization infrastructure.

·      Responsible for end users’ software, hardware installation, configuration, updating and troubleshooting.

·      Perform routine maintenance and patching on servers, network and computers after office hours as instructed by senior IT personnel.

·      Monitor antivirus, firewall, data protection, backup alerts and take necessary actions.

·      Provide level 1 software support for Hospital Management System, Radiology Information Systems and others.

·      Handle onboarding and offboarding procedures as informed by HR.

·       IT asset management.

·       Maintain the IT policies and ensuring IT Security Compliance across the organization.

·       Administer Microsoft365.

·      Participate in all IT projects, providing assistance to senior IT personnel to ensure successful implementation

·       Any other ad hoc duties assigned by the Management

Requirements

·      Self-initiative, have good interpersonal, communication and problem-solving skills with a positive attitude.

·      Able to work flexibly and independently in a fast-paced environment.

·      Understand the necessity of after office hour support.

·      Diploma in Information Technology or 1 - 3 years of related experiences.

·      Must have knowledge and experiences in Windows operating system, computer troubleshooting, networking and system administration, virtualization and backup technologies and cybersecurity practices.

·      Must be familiar with common protocols (DNS, TCP/IP, SMB etc.)

·      Having CCNA, CompTIA or Microsoft365 certifications will be considered as advantage.

Job Types: Full-time, Permanent

At Raffles Girls’ School, we believe that people are at the heart of what we do. As an institution committed to nurturing bright young women of character and purpose, we recognize that a strong, dedicated staff community is essential in creating an environment where our students can flourish.

Raffles Girls’ School is hiring for an Officer, Information Technology to support key functions, including application management, user and asset management, project management and solution engineering. You will be responsible for providing daily ICT support and guidance to staff and students, facilitating the implementation of ICT plans with various stakeholders and establishing overall maintenance of school applications.

Key Responsibilities

Application Management

• Establish reliable operations management and oversight on the entire application system including:
• Application software, system software and licenses/subscription.
• Operating System, Server/Computer, Virtualization, Storage, Security and Backup.

User & Asset Management

• Develop proper management and oversight of user accounts, access permissions and IT asset inventory including:
• User identity and access management (e.g. directory services and account provisioning).
• Access rights and permissions for systems, applications and shared resources.
• Inventory tracking of IT equipment, software licenses and assigned assets.

Project Management

• Align desired project outcomes to business objectives within various parameters.
• Deploy appropriate project management methodology and tools for the project implementation and maintenance.
• Ensure project risks are addressed and comply with IT governance framework including security and resilience.

Solution Engineering

• Design system architecture and application architecture solutions, including security and data design, resiliency, performance, reusability, product competency and programming skills.
• Review application infrastructure architecture for application systems that are related to third party software libraries and middleware.
• Assist in mapping of the service/business/functional requirements to solution/application system/technical requirements.
• Maintain consistency across design, development and implementation to ensure adherence to overall system and application architecture.

Requirements

• Diploma in Information Technology or equivalent field of study.
• Minimum 2 years of relevant working experience.
• Excellent interpersonal, communication and stakeholder management skills.
• Proficient in Microsoft Office (Excel, PowerPoint, Word), IT infrastructure (Servers, LAN, etc).
• Fresh graduates with outstanding portfolios are welcome to apply.

Be part of the dynamic creative and innovative RGS teaching & learning experience. At the same time, build a meaningful and rewarding career with us.

We offer a competitive and attractive salary package and benefits commensurate with experience.

Interested candidate, please send a detailed resume to: -

The Human Resource Department

Email: rgs_hr@schools.gov.sg

(Only shortlisted candidates will be notified)

Job Summary

Support digitalisation initiatives by developing dashboards to improve visibility of operational risks and hazards. This role focuses on creating user-friendly data visualisation tools to enhance workplace safety and decision-making.

Job Responsibilities

• Design and develop dashboards to visualise risks and hazards across operational areas
• Gather and organise data to ensure accuracy and clarity in reporting
• Work with stakeholders to understand requirements and improve dashboard usability
• Maintain and update dashboards to reflect latest data and insights
• Support digitalisation and process improvement initiatives

Requirements

• Diploma in a relevant field (e.g. Engineering, IT, Data Analytics)
• Knowledge of dashboard tools such as Power BI, Power Apps, or similar platforms

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Conduct business requirements analysis for CRM, website, and customer service transformation initiatives by engaging stakeholders across headquarters and schools.
• Perform process mapping and optimisation, identifying inefficiencies and designing improved workflows leveraging AI and self-service capabilities.
• Analyse existing CRM systems, identify capability gaps, and define requirements for AI-enabled customer service features and system integrations.
• Gather and document requirements for internet-facing applications and knowledge management systems, including user stories, functional specifications, and user journeys.
• Perform data analysis to identify trends, define KPIs, and support improvements in customer service performance and website usage.
• Produce key documentation including BRDs, functional specifications, process flows, and traceability matrices.
• Support testing and quality assurance, including developing UAT scenarios and validating solutions against business requirements.
• Facilitate stakeholder workshops, training, and change management to support system adoption and process improvements.

Requirements:

• Minimum 4 years of business analysis experience in digital transformation or system modernisation projects
• Experience analysing CRM systems, customer service processes, and internet-facing applications
• Strong knowledge of requirements gathering, process mapping, and solution design
• Experience in data analysis, performance metrics, and UX/customer journey mapping
• Understanding of AI/automation technologies, data governance, security, and compliance
• Excellent analytical, communication, and stakeholder management skills
• Proficiency in business analysis tools, documentation, and requirements management
• Experience with CRM platforms (Salesforce, Microsoft Dynamics, ServiceNow)
• Knowledge of knowledge management systems and information architecture
• Familiarity with Singapore Government Tech Stack and integration frameworks
• Exposure to AI-powered customer service solutions, chatbots, or contact centre operations
• Business analysis certification such as CBAP or CCBA is an advantage.

HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to dicksern@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Dick Sern (Dick Sern)
EA Personnel Reg No: R22106832

KEY RESPONSIBILITY

• Assist in collaborating with end users to define their data needs and requirements for dashboard products.

• Coordinate with the external vendors to ensure the timely delivery of dashboard data products

• Monitor the usage & adoption rate and collect user feedback of all products

• Provide ongoing support and improvements to the dashboard data products based on user feedback and changing requirements.

• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor

REQUIREMENTS
• Degree in related fields
• Relevant working experience in building dashboard is a plus

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

This Finance Analyst role offers exposure to technology-driven finance operations, budgeting, and project finance, working with senior stakeholders to build strong commercial and analytical capabilities.

About the role:

• Support Technology Finance team managing financial operations, reporting, and budgeting across IT projects and services.
• Generate financial reports including PR and GR, process invoices, and maintain accurate records within SAP.
• Track budgets, monitor spending trends, and support financial controls ensuring alignment with approved project plans.
• Collaborate with technology stakeholders to review costs, support renewals, and provide insights through monthly dashboards.
• Report to Technology Finance Lead, strengthening financial visibility and control across technology investments and initiatives.

About the person:

• Analytical, detail-oriented comfortable working with both finance and technology stakeholders in a fast-paced, collaborative environment.
• Degree in Finance, Business, or related field with 2+ years relevant finance experience.
• Strong Excel skills with understanding of financial data, able to interpret and present insights clearly.
• Experience with SAP, financial modelling, or supporting IT or PMO projects considered a strong advantage.
• Proactive, organised, collaborative individual able to manage priorities independently while handling sensitive financial information professionally.

You will join a forward-looking organisation investing in technology and digital transformation, offering a collaborative environment where finance drives decisions and supports innovation and growth.

If you want to grow your career combining finance, technology, and business partnering, apply now to join a team where your insights influence financial performance. Reach out to Naveen at naveen.vasudevan@Tangspac.com

Responsibilities:

• Manage and analyse business requirements into a solution design, managing user requirements workshops and formulation of an overall solution design, modelling transactions through the system to ensure that the business requirements are met.
• Hands-on Techno-Functional role to analysis and propose solutions for business issues, process changes and functional requirements.
• Work with different technology teams across infrastructure, and other divisions to deliver system solutions for the business.
• Collaborate with stakeholders on their priorities, needs as well as system improvements.
• Build a strong relationship and manage expectations with users and stake holders

Requirements:

·       Experience working in the financial industry with relevant experience in business analysis or in core Market Risk module and project implementation.

·       Previous experience on implementing Fundamental Review of Trading Book (FRTB SA and IMA) SIMM(Standard Initial Margining Model), xVA is preferred.

·       Candidate must have thorough understanding of regulation on “Minimum requirement of Market Risk capital charge”

·       Must have working understanding of Murex module with at least 7 years of specific experience in MRE, MRA, Murex Limit Controller and Simulation and pricing modules

·       Other good to have skill sets include margining, collateral or related credit risk methodologies

·       Experience in managing and delivery of trading platforms for Treasury products on a global scale, integrated within the organizations treasury product systems.

·       Strong team player with excellent communication & inter-personal skills.

·       Strong problem solver who can question and understand proposed solutions and business drivers.

Role: Business Analyst

Duration: 12 months

Responsibilities;

• Develop application evaluation module with eligibility assessment tools, project evaluation framework (problem statements, milestones, costs, benefits), and standardised scoring templates with collaborative review features
• Develop analytics capabilities to generate insights on FinTech investment trends, funding patterns, company characteristics, and Singapore's FinTech landscape
• Conduct requirements gathering, process mapping, and deliver knowledge transfer to Innovation Acceleration Office

Job Highlights

• Dynamic team with friendly & Flexible working environment

• Good & fast career development prospects

• Great & International Exposure to Enterprise Scale & Government Projects

Responsibilities

We are seeking for a resourceful, experienced and committed individual to design and develop software/system as well as to provide support for the company’s existing projects.

Responsibilities:

To participate in the requirement gathering, design and development

Perform application development and enhancement

To lead the system development team or partners for system implementation

To participate in system integration testing, user testing support, and performance testing, etc

Produce specifications and user documentation on software applications being developed

Provide day-to-day support on major system applications

Continuous improvement to processes and practices with new ideas, concepts, methods and technologies.

Requirements

· Must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Engineering (Computer/Telecommunication/ Computer Science/Information Technology) or equivalent

· Must have strong background, knowledge and proficiency in J2EE, C#.Net, VB.Net, VB6 programming skills not limited to :

Min 5 Years’ Experience in

· Windows and Web Application Development

· C# , VB.Net ,ASP.Net , MVC, WCF

· Web Services (SOAP and/or REST), HTML5, XML, Java Script

· MSSQL Server, SQL Queries, Stored Procedures

· Windows Server, IIS, Active Directory

· English communication

· Ability to work independently and capable of managing complex projects.

· With experience in development of mobile app (Andriod or IOS) will be a plus

· Must be able to install, setup and configure the development tools/environment independently

· Must be able to work independently on design, coding, debugging, troubleshooting and deployment and any other programming related issues

· Experience with MSSQL, MySQL, PostgreSQL & MS Access and in in setup, install and maintain DB server

· Experience in integrating with third party software or APIs & IOT device drivers

· Inclination to improving usability and user experience with every iteration

· Be the main communication bridge between web developers, designers, and clients by providing an accurate translation of the web features and design requirements.

· Management of project timeline and expectations while building strong relationships in the process to achieve customer satisfaction.

Benefits and remunerations:

• Annual salary review

• Performance bonus

• Healthcare benefits

• Alternative work-from-home schedule available if required

Candidate with more experience will be considered as System Analyst/Senior Analyst Programmer if their experiences and profile are compatible

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV/Resume to info@i-consulttech.com/HR@i-consulttech.com