Total 89 job vacancies in Singapore

BOWLING EXECUTIVE

Location: Tessensohn Clubhouse (near Farrer Park MRT)

As a Bowling Executive, you will report to our Senior Bowling Manager.

What you’ll be doing:

• Operations & Facilities: Oversee daily centre operations, including lane assignments and ensuring facilities (house balls/shoes) are organized and sanitized.

• Financial Management: Manage front-desk cashiering duties, including transaction processing and daily end-of-day payment reconciliation.

• Communication & Bookings: Manage and respond to email and phone enquiries regarding lane availability, corporate bookings, and general information.

• Service Excellence: Deliver high-quality service and manage the full cycle of lane reservations for Club Members, guests, and the general public.

• Regulatory Compliance: Enforce adherence to official game rules and safety regulations during all bowling leagues and competitive events.

• Data Administration: Manage the accuracy of bowlers’ records, including the timely update of league standings, competition results, and handicap ratings.

• Sales & Promotion: Actively promote bowling packages, membership programs, and special events to enhance guest engagement.

• Operational Mobility: Ability to travel and work at Westwood Bowl (Bukit Batok) or other designated as required by operational needs

We want you, if you have/are:

• Min. GCE 'O' Levels.

• Proficiency in Microsoft Excel is required for data entry and record maintenance.

• Strong interpersonal skills with a friendly, sociable, and service-oriented personality.

• A positive learning attitude and a proactive approach to tasks.

• Ability to work independently, remain resourceful, and stay self-motivated.

• Flexible to work on a shift-rotation basis, including weekends and public holidays.

• Basic computer literacy (MS Office).

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

- Any other duties/tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

- Any other duties/tasks as requested by management.

M&E Project Engineer Cum Drafter (Data Centre)

• Up till $4000 basic + Variable Bonus

• Working Location: Bendemeer

• Working Days/Timings: Monday to Friday – 8am to 5pm AND Saturday – 8am to 12pm

Roles & Responsibilities

You will be responsible for drafting for construction project, these includes AutoCAD 2D and Revit 3D modelling. You must have experience in drafting for mechanical and electrical systems.

• Autocad 2d And Revit 3d Drafting For M&E Systems

• FSSD Authorities’ Submissions

• Assist Project Engineer And Reporting To Project Manager

Requirements:

• 1 year experience in Data Centre Construction project

• Revit Mep, AutoCAD And Microsoft Office Suite

Job Summary

You will lead and manage a customer service team to deliver effective support and maintain strong relationships with clients and stakeholders. You will communicate clearly across all organizational levels and ensure operational coverage during late hours.

Responsibilities

• Lead and manage a customer service team to achieve performance targets and deliver quality service
• Develop and maintain strong local contacts to support customer service operations and business growth
• Communicate effectively with internal teams and external stakeholders to resolve issues and enhance customer satisfaction
• Manage staff schedules and resources to ensure coverage during late working hours
• Adapt to evolving business needs by performing additional tasks as assigned

Preferred competencies and qualifications

• Experience in customer service management, including team leadership and staff management
• Strong interpersonal and communication skills to engage with diverse audiences at all levels
• Familiarity with local market and contacts to support customer relations
• Willingness to work late shifts as required
• Preference for candidates with local residency

Join the team at 3thirtynine, a modern European restaurant located in the vibrant Jalan Besar district. We are passionate about delivering exceptional food, drinks, and hospitality, and we are looking for enthusiastic individuals to grow with us.

Job Responsibilities

• Welcome and seat guests with warmth and professionalism
• Take food and beverage orders accurately
• Serve food and drinks according to service standards
• Provide excellent customer service and handle guest enquiries
• Maintain cleanliness and organisation of the dining area
• Assist with restaurant opening and closing procedures
• Work closely with the kitchen and management team to ensure smooth daily operations

Requirements

• Positive attitude and willingness to learn
• Friendly, well-groomed, and service-oriented personality
• Good communication and interpersonal skills
• Able to work weekends and public holidays
• Prior F&B experience is an advantage but not required
• Team player with a strong sense of responsibility

What We Offer

• Competitive salary with performance incentives
• Staff meals provided
• Career progression opportunities
• Supportive and friendly working environment
• Training provided for candidates with the right attitude

Working Location
3thirtynine
339 Jalan Besar, Singapore 208984

Employment Type
Full-Time

If you enjoy hospitality and creating memorable dining experiences, we would love to hear from you.

Job Responsibilities:

• Deal directly with customers' enquiries and quote price independantly
• Processing orders through JDE system
• Follow up on sales quotations, sales orders, ships and payment with customer
• Handle customers' complaints
• Liaise with internal departments to expedite sales orders
• Communicate with overseas customers to promote the company's products
• To cold call and build potential customers from overseas
• Ad-hoc duties by management

Job Requirements:

• At least GCE “O’ levels or equivalent
• At least 1-2 years working experience in sales/ sales support
• Pleasant personality and customer service oriented
• Able to work independently as well as in a team
• Proficient in MS Excel and Word
• Knowledge on JD Edwards will be an added advantage
• Working location at Jalan Besar (Nearest MRT : Lavender)

Facilities Assistant

Work Location: Tessensohn Clubhouse

To assist in the daily operations and upkeep of the Club’s facilities, ensuring a clean, safe and functional environment for staff, members and visitors.

What you’ll be doing:

• Support the day-to-day upkeeping, functionality of facilities of the Club

• Assist with the setting up and dismantling of furniture and equipment for events, functions and meetings

• Manage and operate sound system, when required

• Perform regular checks and inspections on facilities and report any faults or hazards

• Escorting contractors or service providers for maintenance or repair works

• Ensure compliance with safety and security procedure at all times

• Assist in deliveries, movement of items and perform basic inventory control

• Perform simple handyman and maintenance tasks

• Support other administrative or operational duties as assigned by Clubhouse Manager

We want you, if you have/are:

• Minimum PSLE

• Basic handyman and maintenance experience preferred

• Basic knowledge of Microsoft Office will be an added advantage

• Positive attitude and willingness to learn

• Able to perform and carry manual tasks (eg. Movement of heavy item).

• Able to work independently and as a team

• Able to work on rotating shifts, weekends and public holidays

• Working hours: 7am to 3pm, 2pm to 10pm

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Interested applicants please apply with your resume, last drawn and expected salary.

IT Executive

As an IT Executive, you will report to our Manager, IT, responsible for providing IT support and systems trouble-shooting, network management and maintenance of network and e-communications systems.

Responsibilities:

• Provide technical assistance to end-users (eg connection to network, login issue, email inaccessibility).

• Setup, maintain and troubleshoot:

1. various client and server OS such as Microsoft Windows 10, 11, Windows Server, Linux, etc.

2. Firewall

3. Networking equipment eg Network Switches, Routers.

4. Wireless networking equipment eg AP’s and Wireless Controllers.

• Set-up new workstation (desktop/laptop)

• Familiar with general computer hardware replacement

• Provide training and support to end user for basic use of computers

• EDM broadcast, Backup of Servers, Anti-Virus and Windows Client and Server update

• Monitoring of the company Network

• Update CMS (Club Management System) patches and troubleshoot connection issues

• DRS (Jackpot System): Maintenance of the DRS computers, File and Progressive servers and network connection issue.

• Update Website eg errors, contacts, etc.

• Able to provide IT support after office hours (24 hrs) and weekends

• Cover IT Exec Admin duty if necessary, as the IT team is small

Requirements:

• Keen and passionate about IT industry with strong desire to work and learn

• Excellent troubleshooting skills

• Flexible with working hours when required and work independently with minimum supervision

• Able to handle end-users in a professional and timely manner

• Strong working knowledge in Windows, Linux Server Environment and Networking

• Good verbal and written communication skills

• Minimum Nitec in IT or Computer Studies

• Those without IT experience will be considered for junior position

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Interested applicants please apply with your resume, last drawn, expected salary and notice period. 

Roles & Responsibility:

• Attend to all patients’ inquiries, either through call-in or walk-in, promptly and courteously.
• Register patients, either for an appointment or walk-in treatment.
• Upon completion of consultation and treatment, discharge patients by dispensing medication, collecting accurate payment, and scheduling of next appointments.
• Collect payment accurately, either by cash, nets, cheques, or credit cards.
• Enter every consultation and treatment fee as well as sales of products into the computer accurately.
• Print receipts/tax invoices and medical certificates from the computer.
• Filing of patients’ treatment cards.
• Maintain the cleanliness and neatness of the clinic at all times.
• Check and receive delivery of clinic’s supplies from Approved Vendor.
• Pack clinic supplies and medications received in the prescribed manner.
• To carry out any other reasonable duties and responsibilities as and when assigned by the Company, the Doctors, Clinic Supervisor(s), or AM of the clinic.

Requirements:

• Candidate must possess at least a Nitec and above, in any field.
• Required communication skills, Inter-Personal Skills.
• No work experience is required for entry-level Patient Relationship Officer.

A Low-Stress Teaching Career in a Supportive Centre Environment

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students.

You’ll be joining a well-established organisation with a strong reputation and a long history of supporting teachers.

All lessons are conducted 1-1 or 2-1 at a table (never in a classroom or in large groups)

You’ll teach using a fully prepared curriculum with worksheets, notes, and question banks already created for you. So, you do not need to worry about creating your own content.

If you enjoy guiding students step-by-step and explaining ideas clearly, this role will feel natural, manageable, and fulfilling.

Why This Role Stands Out

• Low-Stress Teaching (No Classroom and No Discipline Issues)

You teach at a table, with 1 student or 2 students at a time.

• All Curriculum & Materials Provided

Every topic comes with ready-made worksheets, notes, and structured methods.

You focus on teaching, not preparing materials.

• Clear Training & Daily Support

We guide you through our teaching methods, and you work alongside 250 other full-time teachers who support one another every day.

• 18 Years of Experience, 20,000+ Students Taught

A long-standing organisation with deep experience and consistent demand year-round.

Simple Walk-In Interview

Visit us any day.

We welcome Singapore Citizens, Permanent Residents, and LTVP holders with a valid Pre-Approved Letter of Consent (PLOC) to apply and attend our interview.

Flexible and provides generous leave benefits:

- Annual Leave

- Medical Leave

- Family Care Leave

- Birthday Leave

- Overtime

- Hospitalisation Leave

- Public Holidays

- Medical Insurance (General Physician, Specialist, Hospitalisation, Dental Plan)

Job Responsibilities

• Perform a variety of beauty treatments including facials, waxing, threading, manicures, pedicures, and skincare services.
• Conduct client consultations to assess beauty needs and recommend suitable treatments and products.
• Maintain cleanliness, hygiene, and safety standards in treatment rooms and workstations.
• Build strong relationships with clients to ensure customer satisfaction and retention.
• Keep up to date with the latest beauty trends, products, and techniques.
• Assist in promoting salon services and retail products.
• Manage appointment schedules and client records accurately.

Job Responsibilities

• Perform a range of beauty treatments, including facials, waxing, threading, manicures, pedicures, and basic skincare services.
• Consult with clients to understand their beauty needs and recommend suitable treatments and products.
• Maintain high standards of hygiene, cleanliness, and safety in treatment areas.
• Keep accurate records of client treatments and preferences.
• Assist with salon promotions and product sales.
• Stay updated on the latest beauty trends, techniques, and products.

A Low-Stress Teaching Career in a Supportive Centre Environment

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students.

You’ll be joining a well-established organisation with a strong reputation and a long history of supporting teachers.

- All lessons are conducted 1-1 or 2-1 at a table (never in a classroom or in large groups)

- You’ll teach using a fully prepared curriculum with worksheets, notes, and question banks already created for you. So, you do not need to worry about creating your own content.

If you enjoy guiding students step-by-step and explaining ideas clearly, this role will feel natural, manageable, and fulfilling.

Why This Role Stands Out

• Low-Stress Teaching (No Classroom and No Discipline Issues)

You teach at a table, with 1 student or 2 students at a time.

• All Curriculum & Materials Provided

Every topic comes with ready-made worksheets, notes, and structured methods.

You focus on teaching, not preparing materials.

• Clear Training & Daily Support

We guide you through our teaching methods, and you work alongside 250 other full-time teachers who support one another every day.

• 18 Years of Experience, 20,000+ Students Taught

A long-standing organisation with deep experience and consistent demand year-round.

Simple Walk-In Interview

Visit us any day.

Flexible and provides generous leave benefits:

- Annual Leave

- Medical Leave

- Family Care Leave

- Birthday Leave

- Overtime

- Hospitalisation Leave

- Public Holidays

- Medical Insurance (General Physician, Specialist, Hospitalisation, Dental Plan)

Clinic Assistant (5.5 Days Office Hours @ Farrer Park Medical Centre)

We are a Specialist Clinic dedicated to Bone & Joint care, and we’re looking for motivated individuals to be part of our growing team.

Responsibilities (80% Paperwork, 10% customer service, 10% Hands-on):

80% Paperwork:

• TPA, Insurances and Medisave processing claims submission

• Applying for insurance LOG & other matters relating to insurance (eg. Enquiries)

• Imaging, Laboratory and Hospital Admission processes

• Provide Financial counselling and coordinating of patient surgeries

• Scanning of patient medical reports

10% Customer Service:

• Reception duties such as greet and register patients, schedule appointment and process payment

• Handle incoming calls & emails inquire

10% Hands-On

• Chaperone Doctors and assist in administrative and clinical support

• Conduct stock-taking and ensure accuracy

Requirements:

• Candidates at least (GCE) N Level or above

• Candidates with no work experience are welcome

• Some medical knowledge in billing software & Insurance Claims is highly preferred

• Openness to learn new skills set and follow SOP standards

• Ability to multi-task and priorities

• Proficiency in Mandarin is essential for effective communication with Chinese-speaking patients.

• Able to start work in short notice

• Salary range based on relevant experience within the healthcare industry

Working Hours (5.5 Days per week):

• Mon-Fri: 8:30am to 5:30pm

• Sat: 8:30am to 12:30pm

• SUN & PH Closed

We are a specialist gastroenterology clinic seeking a dedicated and service-oriented Clinic Assistant to join our team at Farrer Park Medical Centre.

Key Responsibilities:

• Provide frontline patient service, including registration and appointment scheduling
• Manage patient enquiries via phone, email, and in-person communication
• Coordinate clinic appointments, procedures, and follow-ups
• Maintain accurate patient records and documentation
• Assist with billing, invoicing, and insurance claims processing
• Support daily clinic operations and administrative duties

Requirements:

• Good communication and interpersonal skills
• Proficiency in English; ability to communicate in Mandarin is an advantage due to patient demographics
• Prior experience in a clinic or healthcare setting is preferred

Join our wellness team as a Beautician, delivering professional facial and body treatments while providing personalised consultations in a clean and welcoming environment.

Key Responsibilities

• Perform facial treatments, body care, and basic beauty services based on client needs
• Conduct professional consultations and recommend suitable treatments and packages
• Maintain high standards of cleanliness and hygiene in treatment rooms and work areas
• Build and maintain positive customer relationships to enhance satisfaction and retention
• Support service recommendations and promote wellness packages where appropriate
• Ensure proper handling and maintenance of equipment and products

Requirements

• Minimum 1–2 years of relevant experience in beauty or wellness services preferred
• Able to communicate effectively with customers from diverse backgrounds
• Good customer service and communication skills
• Responsible, detail-oriented, and able to work independently and as part of a team
• Willingness to learn and grow within the wellness industry
• Comfortable working retail hours, including weekends and public holidays

Benefits

• Competitive salary with commission incentives
• Training and professional development opportunities
• Supportive and collaborative working environment

Job Summary

You will lead and manage a customer service team to deliver effective support and maintain strong relationships with clients and stakeholders. You will communicate clearly across all organizational levels and ensure operational coverage during late hours.

Responsibilities

• Lead and manage a customer service team to achieve performance targets and deliver quality service
• Develop and maintain strong local contacts to support customer service operations and business growth
• Communicate effectively with internal teams and external stakeholders to resolve issues and enhance customer satisfaction
• Manage staff schedules and resources to ensure coverage during late working hours
• Adapt to evolving business needs by performing additional tasks as assigned

Preferred competencies and qualifications

• Experience in customer service management, including team leadership and staff management
• Strong interpersonal and communication skills to engage with diverse audiences at all levels
• Familiarity with local market and contacts to support customer relations
• Willingness to work late shifts as required
• Preference for candidates with local residency

We are seeking a proactive and customer-focused individual to manage front desk operations and support retail sales in a professional wellness environment.

Key Responsibilities

• Handle customer enquiries across walk-in, phone, WhatsApp, and social media channels
• Manage appointment bookings, scheduling, and therapist coordination
• Perform cashiering duties, including payment collection and invoicing
• Recommend suitable treatments, packages, and retail products based on customer needs
• Support sales through service recommendations, upselling, and cross-selling
• Maintain accurate customer records and update booking systems
• Follow up with customers on appointments, reminders, and retention efforts
• Handle customer feedback professionally and resolve basic service issues
• Ensure cleanliness and proper presentation of the reception and retail area
• Monitor inventory levels, restock products, and report shortages
• Assist with daily operations, including outlet opening and closing
• Support marketing activities such as promotions and basic content posting (if required)

Requirements

• Prior experience in retail, customer service, front desk, or beauty & wellness industry is preferred
• Able to communicate effectively with customers from diverse backgrounds
• Customer-oriented with a positive attitude and strong interpersonal skills
• Confident in recommending services and products
• Good organisational and multitasking abilities
• Basic computer literacy (POS systems, booking platforms, Excel, messaging tools)
• Comfortable handling payments and daily sales reporting
• Able to work in a fast-paced environment
• Responsible, punctual, and detail-oriented
• Willing to work retail hours, including weekends and public holidays
• Able to handle customer concerns calmly and professionally
• Interest in beauty, wellness, or TCM industry is an advantage

BOWLING EXECUTIVE

Location: Tessensohn Clubhouse (near Farrer Park MRT)

As a Bowling Executive, you will report to our Senior Bowling Manager.

What you’ll be doing:

• Operations & Facilities: Oversee daily centre operations, including lane assignments and ensuring facilities (house balls/shoes) are organized and sanitized.

• Financial Management: Manage front-desk cashiering duties, including transaction processing and daily end-of-day payment reconciliation.

• Communication & Bookings: Manage and respond to email and phone enquiries regarding lane availability, corporate bookings, and general information.

• Service Excellence: Deliver high-quality service and manage the full cycle of lane reservations for Club Members, guests, and the general public.

• Regulatory Compliance: Enforce adherence to official game rules and safety regulations during all bowling leagues and competitive events.

• Data Administration: Manage the accuracy of bowlers’ records, including the timely update of league standings, competition results, and handicap ratings.

• Sales & Promotion: Actively promote bowling packages, membership programs, and special events to enhance guest engagement.

• Operational Mobility: Ability to travel and work at Westwood Bowl (Bukit Batok) or other designated as required by operational needs

We want you, if you have/are:

• Min. GCE 'O' Levels.

• Proficiency in Microsoft Excel is required for data entry and record maintenance.

• Strong interpersonal skills with a friendly, sociable, and service-oriented personality.

• A positive learning attitude and a proactive approach to tasks.

• Ability to work independently, remain resourceful, and stay self-motivated.

• Flexible to work on a shift-rotation basis, including weekends and public holidays.

• Basic computer literacy (MS Office).

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

JOB SUMMARY:

We are looking for an experienced Customer Service Team Lead to join our Support Operations team for our Grovernment client in Transportation services. In this role, you will support the Contact Centre Manager in driving driving daily operational excellence. You will lead, coach, and motivate a team of agents to ensure all Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met while maintaining a high standard of customer excellence.

Key Responsibilities:

Operational Management

• Day-to-Day Operations: Assist the Manager in supervising daily activities and conducting real-time monitoring to ensure departmental objectives are achieved.
• Performance Monitoring: Promptly alert and escalate potential issues to minimize service disruptions.
• Resource Planning: Continuously review rosters to ensure optimal resource utilization and sufficient coverage across all operational hours.
• Knowledge Management: Maintain up-to-date knowledge bases (e.g., MS Teams) to ensure the team has accurate information.

Team Leadership & Development

• Coaching & Appraisal: Identify competency gaps and work with Trainers/QA to coach, train, and appraise agents on individual KPIs.
• Daily Engagement: Conduct regular huddles and floor meetings to share updates (e.g., survey rates, call volumes, unique cases).
• Culture & Motivation: Inspire agents to live corporate values: Pride in Customer Excellence, Pleasure in Teamwork, and Respecting Commitments.
• Compliance: Ensure team adherence to company policies, operational processes, and performance standards.

Escalation & Quality Control

• Complaint Resolution: Handle Level 1 escalations directly, contacting users to resolve issues expeditiously and satisfactorily.
• Service Improvement: Identify service failures and provide structured feedback or recommendations to prevent recurrence and improve tools/processes.

Requirements:

Experience & Education

• Leadership: Minimum 3 years of experience directly managing others.
• Industry Experience: 3 years of work experience in a related contact center/customer service field.
• Education: Degree or Diploma in any discipline.

Technical & Soft Skills

• Communication: Excellent written and verbal skills with a focus on active listening, empathy, and professional phone etiquette.
• Metrics Driven: Proven experience working with performance metrics and SLAs.
• Organization: Strong multi-tasking and time management skills with the ability to work in a fast-paced environment.
• Problem Solving: Proactive and positive approach to resolving complex customer issues.

Working Conditions

• Hours: Ability to work 44 hours per week, including overtime as required by management.

Roles and Responsibilities:

• Communication: sharing information clearly with customers and colleagues, whether by phone, email or in person.
• Teamwork: collaborating closely with others to support service processes and resolve customer issues.
• Organisation: managing enquiries, tasks and information efficiently to maintain seamless workflows.
• Multitasking: handling multiple customer requests or administrative tasks simultaneously.
• Problem-solving: identifying issues, reviewing relevant information, and finding practical solutions.
• Conflict resolution: helping to address disagreements or complex service issues in a calm, structured manner.
• Leadership: offering guidance to team members, supporting day-to-day workflows and assisting with escalations.
• Computer skills: using software commonly used in customer service settings, such as CRM platforms or ticketing tools.

Objective

We are an established regional healthcare provider focused on providing quality and sustainable healthcare for the residents of Singapore. This role will be responsible for the overall engagement of all our partners, to establish strong collaborative relationships and develop a long-term partnership with them, to achieve our business objectives.

Key Duties & Responsibilities

• Develop new and existing doctors in our network to build strong referrals for our specialist doctors, Radiology and Day surgical facilities to drive business growth.
• Develop and establish new partnerships with doctors, intermediaries, and relevant entities to generate new revenue streams.
• Build and maintain strong business relationships with all partners to promote loyalty.
• Provide market trends/intelligence from the ground and contribute to business strategies.
• Collaborate with Operational teams and internal stakeholders to ensure excellent patient experience.
• Ideate, plan, and execute business and marketing strategies effectively to achieve business objectives.
• Organise and conduct CMEs for Specialists and GPs.
• Hosting of events such as seminars and webinars.

Qualifications and Essential Skills

• Successful B2B sales experience and track record.
• Experience in healthcare, medical and pharmaceutical would be advantageous.
• Effective interpersonal, influencing and communication skills with a positive disposition.
• Ability to work independently and collaboratively across all stakeholders.
• Self-motivated and result-oriented with a strong business sense.
• May be required to work after office hours, and/or on weekends (when required) due to doctors' events etc.

* This is a Base + Commission role