Total 317 job vacancies in Singapore

About us

Achievers Dream Learning Centre is a dedicated education provider who is passionate about supporting students and families on their educational journey, and our mission is to provide accessible, engaging, and effective educational services. We pride ourselves on creating a supportive environment where both our staff and students can thrive.

About the role

We are seeking a Customer Service Executive (Call Centre) to join our team at Achievers Dream Learning Centre in the Bukit Timah Central Region. This is a contract to full-time position that plays a vital role in delivering good customer experiences to our students, parents, and educational partners. As a Customer Service Executive in the education industry, you will be the first point of contact for inquiries relating to our programmes, enrollments, course information, and student support services. This role is essential in maintaining our reputation for outstanding customer service and ensuring that every interaction reinforces our commitment to educational excellence.

Key responsibilities

Parent Communication & Enquiries

• Handle incoming and outgoing calls, WhatsApp messages, and enquiries from prospective and existing parents.

• Provide accurate information about the centre's programmes and schedules.

• Address parents' questions and concerns in a professional and empathetic manner.

Student Enrolment & Lead Follow-Up

• Follow up with prospective parents who have expressed interest in the centre's programmes.

• Encourage parents and students to attend diagnostic consultations, trial lessons, and centre visits.

• Guide parents through the enrolment process and assist with registration matters.

• Maintain timely follow-up with leads and ensure no enquiries are missed.

Customer Service & Relationship Management

• Understand parents' concerns and learning goals for their children.

• Handle objections professionally and confidently.

• Provide a positive customer experience throughout the enquiry and enrolment journey.

• Escalate complex cases appropriately when required.

Administrative Support

• Update customer records and notes accurately in the system.

• Track enquiries, appointments, consultations, and enrolments.

• Support the operations team with customer-related administrative matters when required.

What we offer

At Achievers Dream Learning Centre, we believe in supporting our team members to succeed. We offer a range of benefits designed to enhance your professional experience and work-life balance. We provide ongoing training and development to ensure you have the skills and knowledge needed to excel in your role. Our supportive work environment encourages collaboration and personal growth, and we value the contributions of every team member.

Apply now

If you are a customer-focused professional with a passion for delivering excellent service in the education industry, we would like to hear from you. Please submit your resume, a cover letter, and any relevant certifications to the Achievers Dream Learning Centre recruitment team. Join us in making a difference in students' lives whilst building a rewarding career in education support services!

Overview of the Role

Front line customer service role to provide Level-1 support to manage incoming interactions/transactions (calls, emails & Live Chats [if applicable]), and provide delightful customer experience, aligning to Service Level targets and company goals.

Key Accountabilities

• Achievement of a good Balanced Score Card
• Achievement of Compliments and maintenance of good customer satisfaction ratings.

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences
• Logged all calls reported into the case management system
• Follow-up on all outstanding cases till closure
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system

The following would depend on the experience of the candidate and on need basis:

• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

Key Job Competencies

• Customer Focus
• Learning Ability
• Results Oriented
• Continuous Improvement

Education Requirements

• Diploma in IT or Business or related discipline

Working Experience Requirements

• Minimum 1 year of Contact Centre/ Helpdesk/ Service Desk experience
• Customer service / Soft skills
• Effective communication skills (spoken & written)
• Ability to multi-task e.g. on the call and keying into the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Keen to learn and understand policies, procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
• Tech savviness candidates are preferred as we deal with usage guidance and simple troubleshooting.
• Willing to work 24/7 shift

Skills Required

Must-have skills

• Effective Communication skills

Preferable skills

• Experience in the Contact Centre/Helpdesk/Service Desk environment

Job Description & Requirements

Duties/Responsibilities:

- Prepares documents and forms to move goods efficiently through import and export steps and procedures.

- Reviews paperwork and documents to ensure shipping, handling, storage charges, and customs fees are billed correctly.

- Maintains a database that tracks merchandise.

- Processes claims on merchandise shortages and overages.

- Performs other duties as assigned.

Job Requirements

-Minimum GCE "O" Level

- Able to multi-task, prioritize and time management

- Detail- oriented, positive attitude and willing to learn

- Prefer 1 years experience in Customer Service Officer (Logistics)

Join our team in a dynamic outsourced project role. We are seeking service-oriented and detail-oriented individuals to support customer service and administrative operations to ensure smooth coordination of appointments, registrations, and ceremony-related activities.

Key responsibilities:

• Support stakeholders in queue management and administrative matters to ensure the smooth conduct of ceremonies.
• Assist with verification of documents and declarations based on provided guidelines and checklists.
• Direct guests upon completion of their appointments to facilitate incoming visitors and ensure smooth operations.
• Maintain a professional and customer-friendly environment at all times.
• Ensure supporting documents and submitted information are complete and accurate.
• Support the preparation, printing, and issuance of ceremonial or registration documents using self-service systems or kiosks.
• Perform daily setup and closing of service counters, kiosks, and operational areas.
• Prepare simple reports, statistics, and administrative records as required.
• Monitor the usage of self-service kiosks and provide basic troubleshooting support to the guests.
• Undertake other administrative and operational duties as assigned.

Requirements:

• Minimum ITE qualification or equivalent and above.
• At least 1 year of relevant experience in customer service.
• Good interpersonal and communication skills
• Presentable, reliable, and customer-focused attitude
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Proficiency in both spoken and written English and Mandarin.
• Able to work independently with minimal supervision

Working Place:

Singapore 039802

Job Type: Full-time, Contract

Contract Period: 24 months

Working time:

Monday to Saturday: 8 am – 5:30 pm

Work Location: In person

JOB RESPONSIBILITIES:

Front Desk

• Ensure excellent service standards, respond efficiently to customers’ needs and maintain a high level of customer satisfaction.

• Handle and resolve our patient’s enquiries and/or feedback in a professional and tactful manner, including answering of phone calls.

• Be accountable for overall Quality of Service and Patient Satisfaction rate.

• Identify opportunities to recommend suitable treatment plans to our patients.

• Perform all front-desk routine matters, such as registration, scheduling of appointment, processing payments and handling email and SMS enquiries.

• Communicate new initiatives to patients in a professional and tactful manner.

• Handle, process and record all inbound calls, responses, enquiries and customer interactions

  from various referral sources, social media platforms and direct call-ins for new patient

  appointment bookings.

REQUIREMENTS:

• Preferably with 2 years of relevant experience in healthcare or similar capacity.

• Possess strong communication skills, patient and genuinely excited to help customers.

• Able to multi-task, problem-solve and manage time efficiently.

• Customer-oriented with passion in serving customers.

• Independent player and is motivated to complete any task without much supervision.

• Excellent telephone etiquette.

• xperience in healthcare or service-related industries is an advantage.

JOB DETAILS:

• 5 working days with 2 off days!

• 40 working hours per week.

JOB BENEFITS:

• Exciting career progression!

• Long service cash awards. Up to $2,000!

• Medical & Dental benefits.

• 14 days Annual Leave (Can increase up to 18 days)

• Additional leaves (Birthday, Marriage etc.)

• Performance bonus.

LOCATIONS: Central and west location available

About the Role

We are looking for a customer-focused and results-driven Senior Executive / Executive – Customer Service to join our Sales & Marketing team.

In this role, you will play a key part in driving sales growth, enhancing customer satisfaction, and supporting business development initiatives. You will work closely with customers, suppliers, and internal stakeholders to deliver excellent service while achieving sales and profitability targets.

This is an exciting opportunity for individuals who enjoy building strong customer relationships, solving problems, and contributing to a dynamic and fast-paced industrial solutions business.

Key Responsibilities

Customer & Sales Support

• Manage customer enquiries, quotations, and order fulfilment activities.
• Prepare competitive quotations and follow up to secure customer orders.
• Advise customers on product specifications, stock availability, and delivery schedules.
• Identify opportunities for cross-selling and up-selling products and services.
• Negotiate pricing and commercial terms with suppliers and principals.
• Review customer purchasing trends and sales performance to support business growth.

Order Management

• Process sales orders accurately and efficiently.
• Coordinate with suppliers, logistics providers, and internal departments to ensure timely deliveries.
• Monitor outstanding orders and proactively update customers on order status.
• Process invoicing and ensure billing accuracy.

Customer Relationship Management

• Visit customers to understand their operational needs and business requirements.
• Build and maintain strong relationships with existing and potential customers.
• Update and maintain customer information in CRM systems.
• Support customer retention and business expansion initiatives.

Problem Resolution

• Handle customer feedback, complaints, returns, and service issues professionally.
• Coordinate with relevant departments to resolve issues promptly.
• Ensure customer satisfaction throughout the resolution process.

Team Development (Senior Executive Role)

• Guide and mentor customer service team members.
• Share best practices and drive continuous improvement initiatives.
• Support capability development and team performance enhancement.

Requirements

Qualifications

• Minimum Diploma in Business, Engineering, Customer Service, Sales & Marketing, or related disciplines.
• Fresh graduates are welcome to apply for Executive positions.
• Candidates with 5 years or more relevant experience may be considered for Senior Executive positions.

Skills & Experience

• Sales-oriented with strong customer focus instinct
• Independent and self-motivated with a strong sense of responsibility.
• Excellent communication, negotiation, and interpersonal skills.
• Good analytical, problem-solving, and decision-making abilities.
• Experience in sales support, order processing, or customer service functions.
• Adaptability to Emerging Technologies (e.g: AI)
• Familiarity with ERP and CRM systems will be an advantage.
• Engineering or technical product knowledge is an advantage.
• Ability to work effectively in a fast-paced and dynamic environment.

What We Offer

• Opportunities for career growth and professional development.
• Collaborative and supportive work environment.
• Continuous learning and development opportunities.

If you are passionate about customer service, enjoy building relationships, and thrive in a dynamic environment, we would love to hear from you. Apply now and be part of our growing team!

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

Join our team in a dynamic outsourced project role. We are seeking service-oriented and friendly individuals to support customer service and administrative operations to ensure smooth coordination of appointments, registrations, and ceremony-related activities.

Key responsibilities:

• Support stakeholders in queue management and administrative matters to ensure the smooth conduct of ceremonies.
• Assist with verification of documents and declarations based on provided guidelines and checklists.
• Direct guests upon completion of their appointments to facilitate incoming visitors and ensure smooth operations.
• Maintain a professional and customer-friendly environment at all times.
• Ensure supporting documents and submitted information are complete and accurate.
• Support the preparation, printing, and issuance of ceremonial or registration documents using self-service systems or kiosks.
• Perform daily setup and closing of service counters, kiosks, and operational areas.
• Prepare simple reports, statistics, and administrative records as required.
• Monitor the usage of self-service kiosks and provide basic troubleshooting support to the guests.
• Undertake other administrative and operational duties as assigned.

Requirements

• Minimum ITE qualification or equivalent and above.
• At least 1 year of relevant experience in customer service.
• Good interpersonal and communication skills
• Presentable, reliable, and customer-focused attitude
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Proficiency in both spoken and written English and Mandarin.
• Able to work independently with minimal supervision

Working Place:

Singapore 039802

Contract Period: 24 months

Working time:

Monday to Saturday: 8 am – 5:30 pm

Work Location: In person

Job Title: Customer Service (ID4809)
Location: Boon Lay (Penjuru)
Working Hours: 5.5 days work: Monday to Friday: 8:30am – 5.30pm, Saturday : 8:00am – 12.30pm
Salary: :$2500-$2800

Customer Service
Key Responsibilities
• Act as the main point of contact for assigned clients on daily operations including inbound, outbound, and inventory matters.
• Perform accurate data entry and transactions in the Warehouse Management System (WMS).
• Handle order processing: receiving, putaway, picking, packing, cancellations, etc.
• Monitor and maintain inventory accuracy, including preparation for stock takes and audits.
• Prepare timely and accurate monthly reports and billing documents in coordination with the accounts team.
• Respond to customer inquiries promptly and professionally via email or phone.
• Ensure compliance with workplace safety and security protocols.
• Maintain proper documentation and filing systems for audits and traceability.
• Uphold housekeeping and 5S standards in the office area.
• Support internal and external audits as required.

Join our dynamic team in a vibrant and collaborative work setting. Our team, comprised of young, enthusiastic and energetic individuals, strives collectively to achieve our shared objectives. Embrace a workplace where casual attire is acceptable, fostering a comfortable yet professional atmosphere. As we collectively meet daily goals, you'll progress through diverse roles, expanding your job scope and skill set. Gain a comprehensive understanding of the entire company operation, with management guiding you towards a role that aligns with your strengths and preferences.

As you progress in your career with us, you will have the opportunity to take on leadership roles, including mentorship and team management, playing a pivotal role in your professional development.

Enjoy quality break time engaging in games, lunch, and friendly conversations. Recognizing our accomplishments, we will reward ourselves in various team-bonding activities.

Job Description:

• Engage with parents to gather details for their tutor requests.
• Match suitable home tutors to parents based on specified criteria.
• Clear inquiries through WhatsApp, Email, and SMS systems.
• Accurately input administrative details into our system.
• Issue invoices and manage outstanding payments from clients

Requirements:

• Diploma/Degree Holder. (Fresh Grads are welcome to apply)
• Singaporean/Singapore PR Holder.
• Meticulous and organized
• Strong communication skills (verbal and written).
• Capable of thriving in a fast-paced environment.
• Demonstrated ability to handle individual tasks and work effectively within a team.
• Eager to learn and committed to personal growth.

Working Hours:

Full-Time: 4 weekdays + 1 weekend (9:00 am - 6:45 pm / 10:15 am - 8:00 pm)

Starting Pay $3000-$3500/month, Career progression is available!

1-year contract-based commitment; long-term commitment

Company Overview

THE WRITER'S PLACE has built a trusted reputation as Singapore’s specialist in English Creative Writing for primary school students since 2009. With over 5,000 students empowered and counting, it is known as The School of Writing by parents. Focused composition lessons are fun, interactive, and designed to make learning easy while driving examination success! Our top-notch curriculum helps students boost their English grades with students often improving by at least one AL band—some even making the leap from AL2 to AL1. Recognised as “Best in Honing Creative Writing Skills” by Parents World Singapore, The Writer’s Place is committed to championing young writers; nurturing mastery in English!

Job Summary

Join THE WRITER'S PLACE as a Customer Service (Part-time) to assist with administrative and operational tasks in a dynamic tuition centre environment.

Responsibilities

• Support daily administrative and operational tasks to maintain smooth centre functioning
• Communicate effectively in English and Mandarin to liaise with diverse customers
• Manage multiple tasks efficiently while maintaining attention to detail and solving problems as they arise
• 3 weekday + 1 Saturday
• Tues-Fri: 10am-730pm
• Saturday: 830am-530pm

Required competencies and certifications

• Ability to work during tuition centre operation hours, including weekday evenings and Saturdays
• Proficiency in English and Mandarin for customer communication

Preferred competencies and qualifications

• Strong organisational skills with the ability to manage multiple priorities
• Self-driven with initiative
  

Other Information

Work days/Location:

• Centre closed on Mondays, Sundays, and Public Holidays
• Locations: Woodlands Galaxy Community Club (5 min walk from Admiralty MRT) and Junction 10 mall (Bukit Panjang MRT)
  

Join us if you can be a driver of success! Interested candidates, please send your resume along with expected salary. We regret that only shortlisted candidates will be notified.

About us

Achievers Dream Learning Centre is a dedicated education provider who is passionate about supporting students and families on their educational journey, and our mission is to provide accessible, engaging, and effective educational services. We pride ourselves on creating a supportive environment where both our staff and students can thrive.

About the role

We are seeking a Customer Service Executive (Call Centre) to join our team at Achievers Dream Learning Centre in the Bukit Timah Central Region. This is a contract to full-time position that plays a vital role in delivering good customer experiences to our students, parents, and educational partners. As a Customer Service Executive in the education industry, you will be the first point of contact for inquiries relating to our programmes, enrollments, course information, and student support services. This role is essential in maintaining our reputation for outstanding customer service and ensuring that every interaction reinforces our commitment to educational excellence.

Key responsibilities

Parent Communication & Enquiries

• Handle incoming and outgoing calls, WhatsApp messages, and enquiries from prospective and existing parents.

• Provide accurate information about the centre's programmes and schedules.

• Address parents' questions and concerns in a professional and empathetic manner.

Student Enrolment & Lead Follow-Up

• Follow up with prospective parents who have expressed interest in the centre's programmes.

• Encourage parents and students to attend diagnostic consultations, trial lessons, and centre visits.

• Guide parents through the enrolment process and assist with registration matters.

• Maintain timely follow-up with leads and ensure no enquiries are missed.

Customer Service & Relationship Management

• Understand parents' concerns and learning goals for their children.

• Handle objections professionally and confidently.

• Provide a positive customer experience throughout the enquiry and enrolment journey.

• Escalate complex cases appropriately when required.

Administrative Support

• Update customer records and notes accurately in the system.

• Track enquiries, appointments, consultations, and enrolments.

• Support the operations team with customer-related administrative matters when required.

What we offer

At Achievers Dream Learning Centre, we believe in supporting our team members to succeed. We offer a range of benefits designed to enhance your professional experience and work-life balance. We provide ongoing training and development to ensure you have the skills and knowledge needed to excel in your role. Our supportive work environment encourages collaboration and personal growth, and we value the contributions of every team member.

Apply now

If you are a customer-focused professional with a passion for delivering excellent service in the education industry, we would like to hear from you. Please submit your resume, a cover letter, and any relevant certifications to the Achievers Dream Learning Centre recruitment team. Join us in making a difference in students' lives whilst building a rewarding career in education support services!

Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant ( Face To Face ) - Up To $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Comfortable handling cashiering fucntions
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011.

THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

To serve seniors in designated cluster, providing physical, mental, emotional, and spiritual support through outreach & active ageing programmes

DUTIES & RESPONSIBILITIES

Reporting to the Asst /Divisional Director of Elderly Services, the Lead/Senior Centre Manager is responsible for overseeing the Active Ageing Centres.

• Curate and implement new and innovative programmes that promote active ageing and ageing well in place across the assigned Centres.
• Network with critical stakeholders and sponsors to enhance community engagement and programme sponsorship for the assigned Centres.
• Direct and supervise the operations and administrative functions of the centres assigned.
• Assist and coordinate timely submissions of assigned Centres on:
  • Dashboard Statistics (monthly/quarterly)
  • Accounts Reports
  • Volunteer Management Data
  • Corporate Communications Submissions (i.e., Admin Programmes and Order of Proceedings for events)
  • Human Resource Data (i.e., Updating training attended for P-file, time-off, MC submissions, etc
• Assist Centres with the following submissions:
  • EPES or other required KPI submissions (quarterly / annually) to Funder
  • Internal and external audit reports
  • Attaining PIF standards or other standards required by Funder.
• Communicate important messages and urgent circulars from management to the assigned Centres.
• Supervise the recruitment and performance of staff within the assigned Centres.
• Conduct the performance appraisals of Centre Managers of the assigned Centres.
• Support the assigned Centres on administrative work, conflict management and HQ SOP compliance.
• Provide a general report to the Asst Divisional Director/Divisional Director on a quarterly basis.

• Polytechnic Diploma / WSQ Diploma/ Advanced Diploma in Social Services
• At least 7 years of related experience in the social service sector, with 4 years of supervisory experience
• Possess integrity, good interpersonal and communication skills.
• Have a positive attitude, good self-discipline and able to work independently and in a team.
• Possess leadership qualities, creative and resourceful in networking or mobilizing volunteer.
• Proficient in speaking & writing good English. Proficient in speaking and writing a 2nd language and ability to speak dialects will be an added advantage.
• Pleasant personality, energetic and self-motivated.
• Proficiency in MS Office.
• People oriented and passionate towards working with seniors and for seniors.
• Caring, compassionate, has patience and respect for the dignity and privacy of the seniors.
• Must not show favouritism to a particular ethnic, religion or age group; and strive to promote multi-racial and multi-religious interaction.

• Working Hours: 8:30am to 5:30pm (Monday to Friday) | 8:30am to 12:30pm (alternate Saturdays)
• Centres are located South

Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant ( Face To Face ) - Up To $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Comfortable handling cashiering fucntions
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

We are a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

The NUH Wellness Centre provides evidence based health screening services and primary care to our non-subsidized patients, including international patients.

We are seeking experienced physicians with a strong background in primary care to join us as Locums.

As a Locum, you shall be responsible for the consultation of both local and international patients for health screening at the NUH Wellness Centre. Your key responsibilities will include (not limited to):

• Physical Examination & History Taking

• Conduct pap smears for female

• Verify results in CPSS

• Medical review of results

• Provide referral letters

• Prepare medical reports

• Other medical services such as prescriptions, medical advices

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Fellow-%28National-Centre-for-Engineering-Biology%29/33480-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

We are seeking one highly motivated and creative postdoctoral researcher to join our dynamic team at the Synthetic Biology for Clinical and Technological Innovation (SynCTI), Synthetic Biology Translational Research Programme, Yong Loo Lin School of Medicine, National University of Singapore (NUS) and the National Centre for Engineering Biology (NCEB).  

The selected Research Fellow will work collaboratively with the Principal Investigator (PI) and our research team on projects aimed at advancing sustainable bioproduction. Appointments will be initially made on a 1-year contract, with the possibility of extension. PhD holders with no experience are welcome to apply.

Ideal candidates will possess expertise in metabolic pathway engineering, microbial engineering and the development of cell factories for bioproduction. We particularly encourage applicants with a background in metabolic engineering, genome editing and bioprocess development for biochemical production. The successful candidate will assume a pivotal role in advancing the frontier of synthetic biology to address real-world challenges.

Join us in shaping the future of innovative biotechnology and making significant progress towards sustainability and technological advancement!

Main Responsibilities:
The Research Fellow is expected to: 
1) Develop biological parts, genetic circuits, or tools for engineering microorganisms; 
2) Metabolically engineer microorganisms with high bioproduction capabilities for industrial applications in the production of value-added biochemicals;
3) Write papers together with the PI for publication in high-impact journals;
4) Mentor research assistants, graduate, and undergraduate students; 
5) Assist in any other duties delegated by the Principal Investigator and group leaders. 

Remuneration will be commensurate to the candidate's qualifications and experience. Informal enquiries are welcome and should be made to Ms Suhana Sulaiman, at suhana_s@nus.edu.sg.

Formal application: Please submit your application, indicating job reference number and current/expected salary, supported by a detailed CV (including personal particulars, academic and employment history, complete list of publications, oral presentations, and full contacts of 3 referees) to the NUS Career Portal. Only shortlisted candidates will be notified.

Qualifications

Job Requirements:
1) Hold a PhD in Biotechnology, Biological Sciences, Biochemistry, or related disciplines; 
2) Have extensive knowledge and hands-on experience on genetic parts assembly, pathway engineering, microbial strain engineering, fermentation, recovery and analytics of targeted metabolites; 
3) Have the ability to design and perform experiments for microbial strain engineering, gene expression, protein expression, enzymatic assays, microbial fermentation, and product recovery; 
4) Know how to work independently and in a team, have an investigative nature and a strong attention to detail;
5) Possess an established record of international publications

Job Description

• Meet and greet members in a friendly and warm manner upon arrival and departure.
• Provide excellent service to all members.
• Take order, serve food & beverages to members.
• Make recommendations to members based on their dietary restrictions and preference.
• Maintains cleanliness of the club.
• Other ad-hoc duties given by Supervisors.

Job Requirement

• Minimum 1 year of relevant experience.
• Able to work during weekends and public holidays.

Company Overview

JIJI.SG started in 2017 with 3 staff and 50 products. Now with 30+ employees, it offers 20,000+ home, office, furniture, decor, and lifestyle items. JIJI.SG aims to create seamless shopping experiences and help customers complete their living spaces.

Job Summary

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone to provide accurate information and support
• Assist customers with tracking orders, answering product questions, and providing aftersales support to enhance satisfaction
• Coordinate with logistics and internal teams to resolve delivery delays, stock shortages, and related issues efficiently
• Manage return and exchange requests by processing them and following up with customers to ensure professional service
• Update customers regularly on order statuses and resolve issues in a timely manner to maintain trust
• Maintain high service quality and support platform ratings on Shopee, Lazada, and the company website

Preferred competencies and qualifications

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

About the Role

We are seeking a skilled Service Engineer who installs, maintains, and troubleshoots security systems, delivers reliable technical support, and ensures optimal system performance and customer satisfaction.

Job Responsibilities

Installation & Commission

• Set up and configure equipment or systems at customer sites.
• Ensure proper functioning and compliance with specifications.

Maintenance & Repairs

• Perform routine preventive maintenance.
• Diagnose and fix faults or breakdown in equipment or systems.

Technical Support

• Provide on-site or remote support to customers.
• Troubleshoot issues and offer solutions promptly.

Customer interaction

• Communicate effectively with clients to understand their needs.
• Train users on proper operation and maintenance of equipment.

Job Requirements

• Minimum NITEC in Electrical / Electronic Engineering
• Minimum 5 year working experience in Security system suchas Integrated Security Management System, Card Access Control System, IntrusionDetection System, FIDS System, CCTV System, PA System, Fire Alarm System.
• Proficient in Microsoft Office Suite (Excel, Word,Outlook), Microsoft Project, MS Team and AutoCAD
• A self-starter, comfortable working independently andtake high level of responsibility.
• Resilience, entrepreneurship spirits, self-direction,risking-taking and adaptability to environment.

ASSISTANT OPERATIONS EXECUTIVE 1

PILOTAGE SERVICES DEPARTMENT (MISSION COMMAND CENTRE)

PSA MARINE (PTE) LTD

[This is a full-time permanent role.]

Keen to be part of the team that provides essential maritime services to the Port of Singapore, the world's busiest container transhipment hub?

Assistant Operations Executives play a crucial role in providing excellent service levels and deploying marine resources within Singapore waters!

• Take leadership in the planning and deployment of pilotage, harbour towage and waterboat resource to support 24/7 operations of the busiest port in the world;
• Uphold the efficiency of company’s services which is part of Singapore maritime ecosystem;
• Directly communicate with vessels to coordinate arrival and service timings; and
• Attend to all customer queries and request new orders, amendments and cancellations.

The successful candidate shall preferably:-

• Possess at least a Diploma or equivalent;
• Have good communication and interpersonal skills;
• Be able to remain calm and make logical decisions under stress and emergency circumstances;
• Candidates with prior experience in operations planning will be considered favourably; and
• Be willing to perform overnight shift work

*New hires will be eligible for a sign-on bonus of up to S$3,500. Terms and conditions apply.

*New hires will be eligible for allowances, and productivity incentives upon commencement of shift work.

Working Location: 3 Clementi Loop S129815

Working Hours:

Mondays to Fridays: 0800hrs to 1700hrs

Alternate Saturdays: 0800hrs to 1200hrs

Main Duties and Responsibilities:

• Assist in the daily service operations to improve the operating standard, inventory management, customer service, quality and efficiency of the service operations.
• Assist in customer service and inventory control to ensure prompt and good services delivered, and provide prompt rectification to remedy any service delivery deficiencies identified.
• Do employ best practices in the functions of service standard setting, operations, inventory control, and customers service for the most efficient and effective approach.
• Be responsible to:

1. maintain customer files with quotations and prepare internal approval form and other information.
2. manage and monitor shipping status and documentation formalities with hauliers and shipping companies to ensure proper and timely import/export of containers.
3. ensure the correct Harmonised Tariff Schedule (HTS) classification is used for permit declarations.
4. prepare and ensure proper and accurate (Customs / Tradenet) permits and clearance are obtained for import, export and duty payment.
5. liaise with Customs on permit declaration discrepancies and queries related to TradeFirst renewal process.
6. ensure proper and timely closing of all job files and confirmation of Customs duties payment from Customers.
7. generate inventory report and email invoices to all customers on a monthly basis or as when required.

• Adopt knowledge to provide good operational services and put in place a process of continuous professional development.
• Review and propose correction processes as and when necessary.
• Review performance and/or processes periodically.
• Maintain harmonious relations with other divisions/departments.
• Be self-motivated to enhance productivity and perform other tasks as assigned by the superior/Management.

Job Requirements:

• Minimum 3-5 years of relevant experience in the warehouse/logistics field preferred.
• Minimum diploma in Logistics or equivalent
• Experienced in Licensed Warehouse environment and/or requirements for Customs’ compliance including Customs Permit Declaration.
• Proficiency in Microsoft Office applications

customer service representative acts as the frontline link between a company and its clients. They are

responsible for handling inquiries, resolving complaints, processing orders, and ensuring overall customer satisfaction to build long-term brand loyalty

.

Key Responsibilities

• Customer Support: Answer incoming inquiries and resolve complaints via phone, email, live chat, or in-person.
• Product & Service Knowledge: Provide accurate information about company offerings, features, and policies.
• Order Processing: Process orders, manage billing, and handle returns or exchanges accurately.
• Account Maintenance: Keep detailed, accurate records of customer interactions and transactions in the company’s CRM system.
• Sales Opportunities: Identify customer needs and suggest upsells or cross-sells when appropriate.

Essential Qualifications & Skills

• Communication: Excellent verbal and written communication skills with a positive, empathetic, and professional tone.
• Problem-Solving: Strong critical thinking skills to de-escalate issues and find quick, effective solutions.
• Technical Aptitude: Familiarity with CRM (Customer Relationship Management) software, ticketing platforms, and basic office systems.
• Multitasking: Ability to manage high volumes of inquiries efficiently while maintaining attention to detail.

Job Description:

1. Promptly label and respond to global customer feedback received through the app help center or email.

2. Escalate abnormal cases to the relevant departments, follow up, and ensure a closed-loop resolution for customer issues.

3. Maintain key customer service performance metrics, including response time, labeling accuracy, and user satisfaction.

4. Collect and analyze customer feedback, providing actionable insights to improve the product and overall user experience.

5. Monitor and manage app reviews on Google Play and the Apple Store

6. Support ad-hoc projects and process improvements as needed to meet business goals.

Job Requirements:

1. Minimum one year of experience in customer service, user operations, or a related role.

2. Strong written and verbal communication skills in English; proficiency in Mandarin is a plus.

3. Willingness to work rotational shifts, including weekends and public holidays, if required.