A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to diversity, equity and inclusion and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Role purpose of the Business Acceptance Unit

• To process requests from partners for A&O to accept new legal matters including, in particular, performing anti-money laundering and background checks on new clients and performing conflicts checks (within internal databases) on each new matter (for both new and existing clients);
• To obtain from relevant lawyers required evidence of identity for new clients (and existing clients for whom the practice has done no work in the preceding two years and whose ownership or control may therefore have changed in the intervening period);
• To screen and, where requested, send conflict search emails (containing information on new legal matters) to all partners and to monitor responses, analyse search results and, in consultation with the originating lawyers, determine whether or not the new legal matter is clear of conflicts and appropriate for the practice to take on;
• To authorise the opening of new legal matters when checks have been completed and any issues or problems satisfactorily resolved;
• To facilitate resolution of legal conflict issues in consultation, where appropriate, with A&O senior management;
• To facilitate resolution of business conflict issues in consultation with relevant partners/senior lawyers including, if necessary, A&O senior management;
• To determine the need for information barriers to enhance the internal security of information and to facilitate them being established to meet the requirements of the situation;
• To intervene (where needed) to direct the required levels of matter/virtual file security within the A&O virtual filing system;
• To receive, monitor and (where appropriate) keep a central record of terms of engagement agreed with clients and to remind lawyers of the need to ensure that the terms of our engagements are clear and documented; and
• To deal with business acceptance queries (including conflicts and anti-money laundering ID queries).

Role and responsibilities

The core components of this role include but are not limited to:

• Taking responsibility for individual new legal matter requests submitted by partners via an online business acceptance system and then monitoring the progress of such requests to conclusion.
• Analysing the information submitted by lawyers and others in new legal matter requests.
• Applying relevant laws, regulations and A&O compliance policy to new legal matter requests covering varied and wide-ranging work types and commercial circumstances.
• Performing relevant database searches to satisfy A&O's regulatory requirements (e.g. in relation to legal and commercial conflicts of interest and anti-money laundering).
• Liaising with relevant lawyers and with internal A&O support departments such as Finance, IT and Business Development at appropriate stages of the business acceptance process.
• Applying judgement and decision-making in relation to individual matter inception requests and spotting and, if needed, then referring any issues "up chain" to the senior analyst and (where appropriate) to lawyers within the BAU.
• Helping to develop internal databases and evaluate external databases of information for use in conducting regulatory checks and searches during business acceptance process.
• Dealing with queries and issues referred by lawyers and support departments and, if needed, then referring any issues "up chain" to the senior analyst and (where appropriate) to lawyers within the BAU.
• Providing reports and updates of items on worklist as required.
• Assisting in monitoring service levels of unit (e.g. speed of responses and quality of decision-making).
• Undertaking administration duties including record maintenance at all applicable stages of the business acceptance process and as otherwise required.
• In relation to all of the above, reporting (as appropriate) to the BAU legal manager in Asia, the head of business of acceptance and head of risk management and compliance.

Key requirements

• Legal training or experience (working in international law firms preferred)
• Understanding of basic rules concerning conflicts of interest required
• Experience with KYC/AML compliance preferred
• Must be able to express ideas clearly and in a commercially-appropriate manner, both in writing and by telephone
• Must be able to multi-task and prioritise work effectively and efficiently
• Must be pro-active and willing to assume responsibility for both day-to-day tasks and larger-scale projects
• Microsoft Outlook and Word required
• Basic understanding of Excel and Powerpoint preferred
• Experience with legal CMS and web-based search tools/databases preferred

Group Overview:

Founded in2007, Velocity Trade is a leading global broker dealer combining execution with leading technology to serve our international institutional clients.  Our diverse client base includes external asset managers, family offices, institutions, hedge funds, and other broker-dealers.

Our business is built on the core principles of integrity, service, risk management and a global orientation. We are a trusted trading partner to corporations and institutions around the globe in multiple asset classes across deliverable FX, equities, commodities, futures, margin products, fixed income, structured products, and AMCs.

Headquartered in Toronto, Canada, Velocity Trade has offices in Toronto, Montreal, London, Amsterdam, Sydney, Auckland, Johannesburg, Cape Town and now Singapore. With offices strategically positioned across the globe, we offer 24-hour direct access to global markets, providing a"follow-the-sun" trading desk to meet client needs.

Role Overview

We are seeking a Technical Business Analyst to support our APAC equities and custody offerings through strong product knowledge and integration tools. 

The successful candidate will be go-to expert for systems and Global securities integrations. You enjoy the details as well as the components of trading and mappings from middle-office to post-trade reporting. You work with our API library and FIX integrations, whether it’s assisting new clients with setup, designing new features with the development team or testing releases. It would be ideal if one has 2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

Key Responsibilities

Client-needs analysis

·       Possess a deep understanding of the global Securities business, its customers and their needs.

·       Data capture management E2E, intake and ongoing(for new and existing clients).

·       Formulating rules and parameters with respect to system enhancements, new integrations, modules and new features (as required by business and/or external clients).

·       Investigate and support new issues and queries with direction and resolution where applicable.

Trading and systems management

·       Ability to act as the subject matter expert in functions such as order management, trading systems, order routing, market data, instruments, execution, settlement, modelling, reporting, data management and integrations.

·       Provide training to internal teams and hand-offswhen necessary.

Contribute to development and third-party partners /vendors

·       Contribute to the development process and provide the client usability perspective during design reviews and conducting testing as required.

·       Provide direction and input to the IT team regarding the solution throughout the development, QA and implementation process, together with reviewing all enhancements to ensure accuracy and stability within the system and full solutions offering.

Creating specifications

·       Articulate rules, parameters and requirements pertaining to Velocity systems.

·       Define and document business requirements, configure technical specifications for the development team to utilize effectively.

·       Create training material (both internal and external) on new/existing features and distribute to all stakeholders.

Ad hoc tasks

·       Effectively liaise with other VT offices within the group.

·      To perform any other duties as required by the business.

Project Management

·      Independently run small projects, resourcing tasks and communicating progress at a sprint level.

·      Manage issues with appropriate levels of urgency for all stakeholders, escalating to management when necessary.

Requirements

·      Interpret client requirements and convert into verbal and written agile plans

·      Ability to build strong relationships within internal teams and external providers

·      Ability to learn new systems/processes and to grasp instructions quickly

·      Proficient with APIs and FIX language for daily tasks, testing and assisting clients

·      Ability to learn new systems/processes and to grasp concepts quickly

·      Ability to build strong business - client relationships

·      Solid understanding of securities trading and global markets

·      Ability to map From and To processes

·      Proficient in MS Office (expert Excel skills are essential), JIRA, Smartsheets and/or any similar project tracking apps

·      Proficient in gathering business requirements and documenting processes

·      Proficient in gathering and analysing business data

·      Abilityto meet deadlines, work to an SLA

·      Capable of organising and structuring workload

·      Critical thinking, strong analytical and problem-solving skills

·      Abilityto work well independently and in a team

·      Flexible with the ability to multitask on various levels

·      Excellent verbal and written communication skills

·      Good interpersonal skills

Minimum Qualification Requirements

Qualification/ Education Level

Bachelor Degree - Degree in Computer Science, Business Analysis, Engineering or BCom. Similar technical diplomas and or related work experience would be considered.

Experience

2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

Legal & Documentation Responsibilities (Key Focus Area)

• Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.
• Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.
• Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.
• Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.
• Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.
• Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.
• Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Treasury Operations & System Responsibilities

• Maintain and update bank account data, structures, and cash-pooling configurations within the Treasury Management System (TMS).
• Ensure accurate, timely recording of trade finance transactions, FX deals, and intercompany loans in TMS and SAP.
• Administer and maintain treasury-related systems (e.g., TMS, SAP S/4HANA, and e-banking platforms).
• Provide system support, troubleshooting, and end-user assistance to internal stakeholders.
• Ensure secure banking connectivity and compliance with payment security, data protection, and internal control requirements.

Strategic & Project Support

• Support M&A activities by integrating newly acquired entities into treasury systems and managing Treasury separation for divested entities, including related documentation.
• Identify opportunities to enhance, automate, and digitalize treasury processes and documentation workflows.
• Provide general administrative and operational support to ensure smooth Treasury Middle Office operations.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Roles & Responsibilities:

• Daily Risk Control and Reporting:

1. Produce, validate, and analyze daily P&L and exposure reports for physical and derivative trading portfolios.
2. Reconcile trading positions, prices, and valuations with independent market data.
3. Monitor and investigate P&L variances, market movements, and new deal impacts.
4. Ensure timely escalation of limit breaches or unusual exposures.
5. Monitor market risk metrics, including VaR, stress testing, and scenario analysis.
6. Analyze exposure to key drivers (commodity price, FX, interest rate, freight).
7. Support counterparty exposure analysis, credit utilization tracking and limit monitoring.

• Systems and Data Integrity:

1. Maintain and improve trade capture and risk reporting systems.
2. Validate inputs — forward curves, FX rates, freight indices — ensuring independence and accuracy.

• Perform other ad-hoc duties as assigned by Management.

Requirements:

• Bachelor’s degree in Economics, Finance, or a related field.
• At least 8 years of relevant working experience, preferably in commodities trading or related risk management functions.
• High integrity, professional ethics and sense of responsibility, with strong teamwork and interpersonal skills.
• Strong organisational and time management skills, with the ability to manage multiple priorities and work effectively under pressure.
• Excellent command of English and Chinese, both written and spoken, as this role requires regular communication with internal and external stakeholders, as well as the preparation and review of bilingual business documents, reports and presentations.

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 4000 employees spread across 27 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

About the Role

We are looking for a Data Analyst Consultant to support data-driven decision-making by transforming business data into meaningful insights. The successful candidate will work closely with stakeholders to develop reports, dashboards, and analytical solutions that support business and operational objectives.

Key Responsibilities

• Gather, analyze, and interpret data from multiple sources to identify trends and business insights.
• Develop and maintain dashboards, reports, and visualizations using Power BI or similar BI tools.
• Collaborate with business stakeholders to understand reporting and analytics requirements.
• Perform data validation and quality checks to ensure accuracy and consistency.
• Support ad-hoc analysis and provide actionable recommendations to business teams.
• Work closely with data engineering and technology teams to improve data availability and reporting capabilities.

Requirements

• 2–3 years of experience in Data Analytics, Business Intelligence, or a related field.
• Strong SQL skills and experience querying large datasets.
• Hands-on experience with Power BI
• Proficiency in Excel and data analysis techniques.
• Strong analytical, problem-solving, and communication skills.
• Experience translating business requirements into dashboards and reports.

Nice to Have

• Experience with Python for data analysis and automation.
• Exposure to Databricks, Azure, or cloud-based data platforms.
• Knowledge of data modelling and data warehousing concepts.
• Experience working with financial services, aviation, or asset-intensive industries.

Fluentin Speaking language Mandarin is mandatory

Job SpecBelow

• 7 + Years of Business Analyst Experience – Must
• System Analyst Experience – Must
• Treasury & Risk Experience -Must
• Banking Experience – Must
• SQL Experience – Must
• Added advantage of Treasury product implementation experience
• Asset & Liability Management, Funds Transfer Pricing, Liquidity Risk Management, IFRS9 / Expected Credit Loss
• Vendor Product implementation experience in Asset liability management e.g. Workiva platform, Murex, Fusion Risk ( Finastra), Fusion Kondor, Calypso, Ambit Focus/ Balance Sheet Manager etc.

Job Highlights

• Dynamic team with friendly & Flexible working environment

• Good & fast career development prospects

• Great & International Exposure to Enterprise Scale & Government Projects

Responsibilities

We are seeking for a resourceful, experienced and committed individual to design and develop software/system as well as to provide support for the company’s existing projects.

Responsibilities:

To participate in the requirement gathering, design and development

Perform application development and enhancement

To lead the system development team or partners for system implementation

To participate in system integration testing, user testing support, and performance testing, etc

Produce specifications and user documentation on software applications being developed

Provide day-to-day support on major system applications

Continuous improvement to processes and practices with new ideas, concepts, methods and technologies.

Requirements

· Must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Engineering (Computer/Telecommunication/ Computer Science/Information Technology) or equivalent

· Must have strong background, knowledge and proficiency in J2EE, C#.Net, VB.Net, VB6 programming skills not limited to :

Min 5 Years’ Experience in

· Windows and Web Application Development

· C# , VB.Net ,ASP.Net , MVC, WCF

· Web Services (SOAP and/or REST), HTML5, XML, Java Script

· MSSQL Server, SQL Queries, Stored Procedures

· Windows Server, IIS, Active Directory

· English communication

· Ability to work independently and capable of managing complex projects.

· With experience in development of mobile app (Andriod or IOS) will be a plus

· Must be able to install, setup and configure the development tools/environment independently

· Must be able to work independently on design, coding, debugging, troubleshooting and deployment and any other programming related issues

· Experience with MSSQL, MySQL, PostgreSQL & MS Access and in in setup, install and maintain DB server

· Experience in integrating with third party software or APIs & IOT device drivers

· Inclination to improving usability and user experience with every iteration

· Be the main communication bridge between web developers, designers, and clients by providing an accurate translation of the web features and design requirements.

· Management of project timeline and expectations while building strong relationships in the process to achieve customer satisfaction.

Benefits and remunerations:

• Annual salary review

• Performance bonus

• Healthcare benefits

• Alternative work-from-home schedule available if required

Candidate with more experience will be considered as System Analyst/Senior Analyst Programmer if their experiences and profile are compatible

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV/Resume to info@i-consulttech.com/HR@i-consulttech.com

Details:
1 Year Contract

Duties:

• Provided application support by managing incidents, service requests, and problem tickets in line with SLA requirements and escalation protocols.
• Performed incident analysis, impact assessment, prioritization, and root cause investigations to identify resolutions and prevent recurring issues.
• Monitored system performance, application logs, interfaces, and batch jobs to ensure operational stability and timely issue detection.
• Executed SQL queries to support troubleshooting, data validation, reconciliation, operational reporting, and transaction analysis.
• Utilized ServiceNow and Jira to track incidents, manage resolution progress, and support batch processing activities including reruns and reconciliations.
• Acted as the key point of contact for application workflows, system integrations, APIs, middleware, and external system dependencies.
• Worked closely with development, infrastructure, cloud, and vendor teams to resolve technical issues and enhance system performance.
• Assisted in application release, deployment, and change management activities, including post-release validation and smoke testing.
• Managed system configurations and user access administration while ensuring adherence to security, audit, and compliance standards.
• Prepared and maintained SOPs, runbooks, and knowledge base documentation, while driving continuous improvement and automation initiatives.

Requirements:

• Education in Computer Science, Information Technology, Engineering, or equivalent.
• Minimum 2–5 years of related working experience

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

RevUp Proservices Pte Ltd

EA.24C2366

• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Investigates problem areas.
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Have a thorough understanding of computer systems, in order to recognise any hardware limitations that could impact software design.
• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge Management.
• Knowledge of design thinking and workshop facilitation will be an added advantage.

By proceeding with the job application, you are deemed to have read and acknowledged our https://www.totalebizsolutions.com/job-applicant-privacy-policy/ and consented to us using the personal data you shared for the purpose stated in the said policy.

• 3+ years of experience as a Data Analyst, BI Analyst, Reporting Analyst, or similar role.

• Strong analytical skills and ability to work with complex datasets.

• Good SQL skills for querying, validating, and analysing data.

• Experience with reporting and dashboard tools such as Power BI, Tableau, Qlik, or equivalent.

• Good understanding of data quality, data validation, metrics definition, and business rule documentation.

• Experience working with business users to clarify requirements and translate them into reports or dashboards.

• Familiarity with data models, reporting tables, and data pipelines is advantageous.

• Experience in enterprise, public sector, healthcare, or regulated environments is advantageous.

• Strong communication skills and ability to explain data clearly to both technical and non-technical stakeholders.

Technical Skills

• 4+ years of strong hands‑on experience with quality engineering within agile, product-centric environments, working closely with developers, BAs, and architects.

• Proven ability to define and implement automation strategies across complex systems (web, mobile, API, integrations).

• Hands-on experience with modern test frameworks and CI/CD integration.

• Solid understanding of cloud-native architectures, microservices, and distributed systems.

• Experience testing AI/ML or automation solutions, with awareness of challenges such as non-determinism, data dependency, and model evaluation.

• Familiarity with performance, security, and resilience testing approaches.

• Experience working in large-scale or public sector programmes is a plus.

Job Requirement:

• Minimum of a Bachelor’s degree.
• 2 years of relevant experience in AML/KYC specifically with Corporate Customer Onboarding & Account Opening within the banking industry.
• AML, CFT & Sanctions-related knowledge is a pre-requisite with understanding of KYC requirements (such as MAS Notice 626).
• Proficient in Name Screening & Materiality Assessment (Adverse News Media, Politically Exposed Persons, Sanctions etc).
• Possess knowledge in conducting / assessing Source of Wealth (SOW) Establishment & Corroboration for Individuals & non-Individuals.
• ACAMS professional certification is a plus.
• Intermediate to Advanced proficiency in Microsoft tools (eg. Word & Excel) is a plus.

Key Responsibilities:

• Perform CDD for New-to-Bank SME prospects during the Onboarding & Account Opening process.
• Work directly (or through the Relationship Managers) with prospects for timely onboarding.
• Perform KYC Screening, conduct Enhanced Due Diligence & assess the AML / CFT / Sanctions risk of prospects.
• Perform Risk Assessment, escalate potential risk concerns in a timely manner.
• Conduct and corroborate Source of Wealth (SOW) establishment for individuals and non-individuals as part of the due diligence process.
• Identify opportunities for operational efficiency & AML effectiveness.

Thanks, andBest Regards

KaranamVijaya Kiran

(EARegistration no: R1443178)

HP: +6592333815

RecruitmentManager

HeliusTechnologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/

Duties:

• Conduct KYC reviews and due diligence checks for new and existing customers in line with regulatory and internal requirements.
• Verify and maintain customer information and supporting documentation to ensure completeness and accuracy.
• Perform sanctions, PEP, and adverse media screening, escalating potential risk concerns where necessary.
• Support periodic reviews and trigger event assessments by updating customer profiles and risk ratings.
• Review Source of Wealth (SOW) and Source of Funds (SOF) information for higher-risk clients.
• Identify and escalate unusual customer activities or potential AML/CFT risks for further review.
• Liaise with internal stakeholders to obtain outstanding documents and resolve KYC-related matters.
• Ensure timely and accurate maintenance of KYC records and compliance documentation.
• Support regulatory reviews, audit requests, remediation exercises, and AML-related projects.
• Assist with process improvement initiatives and other ad-hoc compliance duties as assigned.

Requirements:

• Diploma or Degree in Banking, Finance, Business, Accountancy, Law, or related disciplines.
• 1–3 years of experience in KYC, AML, Client Onboarding, Compliance, or Banking Operations.

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Years of Experience

At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems

Role and Responsibilities

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams. 

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks 

Business Analysis Planning & Strategy

'Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis

Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis

Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

Liaise with internal and/or external stakeholders to identify system/data products requirements

Provide analysis to support the development of business cases

Support user requirement analysis through information collection

Support the analysis of business requirements and feasibility studies of possible solutions

Prepare requirements specifications and solution proposals

Contribute to the identification of a range of solution options

Requirements Lifecycle Management

Prepare Requirements Traceability Matrix

Collaborate with developers to ensure requirements are incorporated into system design and implementation

Function as the liaison between users and technical staff throughout the solution implementation cycle

Contribute to identification of solution change risks

Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary

Facilitate System Integration Testing by coordinating the development teams of various integrations

Work with relevant stakeholders on user acceptance testing 

Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes

Support the development of test cases and test data, where necessary

Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

'Assist in the assessment of solution options for suitability

Contribute in the formulation of solution recommendation

Evaluate the ability of an existing system/data products to support proposed changes

Requirements / Qualifications

Key Competency

• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognise assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Willingness to learn new software and systems
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with vendor and stakeholders
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.
• Experience in healthcare industry is an added advantage.
• Degree in Computer Science, Computer Engineering or IT equivalent

BH ID 10403

Thanks, and Best Regards

Lini

Recruitment Consultant

R22108463

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures.Designed front‑end product pages with image uploads, title,and other requirements

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).pricing & Monitoring: Scraping (BeautifulSoup, Scrapy), Price tracking (Keepa, CamelCamelCamel), Alerts (Prometheus, Grafana)

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

• System Management and Maintenance

• Ensure the integrity, accuracy, and availability of data across all systems.

• Data Analysis and Reporting

•  Work with stakeholders to identify and document reporting requirements.

• Process Improvement

• Identify opportunities to optimize and automate business processes.

Requirements:

• Bachelor Degree or Diploma holder with 1 yr of working experience in Workforce Management

• Understanding of MIS Support, performance insights in Contact Center environment

• Ability to work with stakeholders

• Good communication skills

The Data Center Engineer will be responsible for overseeing the daily operations of our data center facilities, ensuring optimal performance, reliability, and security. The ideal candidate will have extensive experience managing data center infrastructure, troubleshooting hardware and network issues, and implementing best practices for environmental and power management.

Key Responsibilities:

• Monitor and maintain data center physical and virtual infrastructure to ensure 99.99% uptime.

• Manage power systems, including UPS, generators, and distribution units.

• Maintain environmental controls such as cooling, humidity, fire suppression, and security systems.

• Troubleshoot and resolve hardware, network, and environmental issues promptly.

• Perform routine inspections, preventive maintenance, and upgrades of data center equipment.

• Coordinate with vendors and internal teams for repairs, upgrades, and capacity planning.

• Develop and update documentation related to data center configurations, procedures, and incident reports.

• Ensure compliance with industry standards, security protocols, and regulatory requirements.

• Assist in disaster recovery planning and implementation.

• Support and mentor junior staff members as needed.

Requirement:

• Minimum 5 years of experience in data center operations, engineering, or related fields.

• Bachelor’s degree/Diploma in Computer Science, Information Technology, Electrical Engineering, or a related field.

• Strong knowledge of data center infrastructure, including power, cooling, and environmental systems.

• Hands-on experience with server hardware, networking equipment, and data center management tools.

• Certifications such as DCCA, CCNA, CompTIA Server+, or equivalent are preferred.

• Excellent troubleshooting, problem-solving, and communication skills.

• Ability to work under pressure and handle emergency situations effectively.

• Knowledge of industry standards and best practices for data center management.

• This is a 24/7 shift-based role located in the North-East region.

• Candidates must be flexible and willing to work on weekends as part of the operational requirements.

• IT Service Delivery 

• Project Management 

• Vendor Management 

• Stakeholder Management 

• SLA 

Job Scope:

• Manage daily IT shared services operations to ensure service delivery targets, SLAs, and customer satisfaction KPIs are achieved.

• Oversee service desk activities including incident management, service requests, system changes, and enhancements.

• Coordinate with internal stakeholders and external vendors for IT operations, maintenance activities, and issue resolution.

• Monitor system performance, service availability, and operational risks to ensure infrastructure stability.

• Support hardware and software asset lifecycle management, including maintenance planning and upgrades.

• Assist in managing IT operational expenses, resource utilization, and service-related cost.

• Identify and implement process improvements to enhance operational efficiency and service quality.

• Ensure compliance with IT policies, certifications, audits, and governance requirements.

• Support Business Continuity Planning (BCP) and Disaster Recovery (DR) activities.

• Participate in IT projects and ensure project timelines and deliverables are achieved.

• Coordinate with vendors and stakeholders on all IT-related matters to ensure smooth service operations.

• Provide timely reporting, issue escalation, and updates on service performance and operational matters.

• Able to provide after-hours and weekend support when required for incident management and critical operational matters.

• Any other ad-hoc duties as assigned

Requirements:

• Possess a Degree / Diploma in IT or equivalent

• Possess ITIL / PMP certification is advantageous

• Minimum 3 years’ experience in IT Service Delivery / IT Service Desk / IT Operations / Infrastructure Support

• Possess Stakeholder Management & Vendor Management experience

• Possess Project Management & SLA experience

• Knowledge of IT service management practices and operational standards

• Experience with ITSM tools such as ServiceNow is advantageous

• Strong analytical, troubleshooting, and problem-solving abilities

• Good communication, interpersonal and presentation skills

Other Information:

• Location: CBD

• Working Hours: 5 Days, Office Hour

To apply please click on the APPLY NOW button.

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Contract Period: 18 Months

Working Location: Central / 2 days WFH 

Role Overview 

We are seeking a Service Designer to support the discovery, service blueprinting, and operational workflow design for an automatic station ingestion platform. The role will focus on understanding how people, field operations, edge infrastructure, and cloud systems interact, and translating those insights into clear service blueprints, process maps, and system-to-human handoff documentation. 

The ideal candidate is comfortable working in complex technical environments and can facilitate conversations across field technicians, engineers, project managers, and end users. 

Key Responsibilities 

• Conduct discovery and research sessions with cross-functional stakeholders, including field technicians, engineers, project managers, operations teams, and end users. 

• Map current and future-state workflows for automatic weather station operations, sensor inventory, calibration, maintenance, data ingestion, and issue handling. 

• Produce service blueprints that clearly show system interactions, human workflows, operational handoffs, and pain points. 

• Document dependencies across physical fieldwork, edge infrastructure, backend systems, APIs, and data consumers. 

• Create clear system architecture, workflow, and data flow schematics using Figma or equivalent tools. 

• Translate research findings into actionable recommendations for platform design, operational readiness, and implementation planning. 

• Work closely with technical teams to ensure service blueprints reflect realistic system behaviour and operational constraints. 

• Support workshops, stakeholder alignment sessions, and handover of service design outputs to delivery teams. 

Required Skills and Experience 

• Experience in service design, operational workflow mapping, technical business analysis, or product/service discovery. 

• Strong ability to facilitate research and working sessions with both technical and non-technical stakeholders. 

• Experience producing service blueprints, process maps, journey maps, system diagrams, or operational workflow documentation. 

• Proficiency with Figma or equivalent design and diagramming tools. 

• Ability to simplify complex technical workflows into clear, structured artefacts. 

• Strong written and verbal communication skills. 

Good to Have 

• Experience working on data platforms, IoT systems, infrastructure projects, operational technology, or complex digital services. 

• Familiarity with field operations, maintenance workflows, calibration processes, or asset management systems. 

• Experience supporting early-stage discovery and delivery phases for complex technology platforms

We are seeking an organized and proactive Talent Acquisition Analyst to provide crucial support in the planning and execution of our upcoming internship programme. This is a temporary position offering an excellent opportunity to gain hands-on experience in programme administration and coordination within a dynamic environment. The ideal candidate will be detail-oriented, possess good communication and interpersonal skills, and be capable of managing multiple tasks efficiently.

Responsibilities:

You will be responsible for a variety of administrative tasks, including but not limited to:

Interdepartmental Coordination:

• Liaising with relevant departments (e.g., HR, IT, Marketing) to ensure their seamless involvement in the internship programme.
• Facilitating communication and information flow between departments and the programme lead.
• Following up on action items and ensuring timely responses.

Internship Merchandise:

• Finalising the design of the internship programme shirt, considering branding guidelines and stakeholders’ feedback (if applicable).
• Sourcing and coordinating with external vendors for quotations, size options, delivery timelines, and payment terms for the shirts.
• Managing the order and distribution of the shirts to interns.

Briefing Materials:

• Developing a comprehensive briefing deck outlining the details of the internship programme (e.g., schedule, objectives, key personnel).
• Creating engaging and informative Electronic Direct Mail (EDM) invitations for briefing sessions with leaders.
• Managing the distribution of briefing materials.

Graduation Lunch Planning:

• Assisting with the planning and organization of the internship graduation lunch, including venue research, catering coordination, and logistical arrangements.

Intern Group Organization:

• Supporting the process of organizing interns into project groups and activity teams based on defined criteria.
• Maintaining records of group assignments.

Attendance Monitoring:

• Implementing a system for tracking intern attendance and absences.
• Maintaining accurate attendance records and reporting any discrepancies.

Venue Booking:

• Identifying and booking suitable venues for various internship activities, meetings, and workshops.
• Coordinating logistical requirements with venue providers.

Document Management:

• Creating and organizing essential programme documents (e.g., intern handbooks, project guidelines, evaluation forms). 
• Prepare documents for reporting purpose (eg- tally results from evaluation forms)
• Maintaining a well-organized filing system (both physical and digital).
• Assisting with the setting of the training venue for all sessions.
• Assisting with the preparation and distribution of certificates of completion.
• Creating a set of Standard Operating Procedure documents for future internships 

Basic Financial Administration:

• Assisting to obtain necessary approvals for invoices related to vendors (e.g., shirt printing, catering).
• Tracking programme-related expenses and assisting with budget monitoring (if required).

Requirements:

• Experience in administrative support or a similar role.
• Good organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Detail-oriented and meticulous in execution.
• Experience with vendor management is an advantage.

• Application Support & Incident Management

• Level 1.5 / 2 Support

• Stakeholder & Vendor Coordination

Responsibilities

• Manage and resolve application incidents, service requests, and system issues within SLA timelines.

• Monitor application performance, interfaces, and batch jobs to ensure stable operations.

• Perform SQL queries and data analysis for troubleshooting and investigations.

• Support application deployments, system changes, and post-release validation.

• Collaborate with stakeholders and vendors for issue resolution and enhancements.

• Maintain documentation, user access, and support compliance activities.

Requirements

• Possess a Degree / Diploma in Computer Science / IT or equivalent

• 2–5 years of experience in application support, IT operations, or production support environments.

• Knowledge of application architecture, APIs, system integrations, and batch processing.

• Experience with ticketing and monitoring tools such as ServiceNow or Jira.

• Proficiency in SQL for troubleshooting and data analysis.

• Strong analytical, problem-solving, and root cause analysis skills.

• Good communication and stakeholder management abilities.

• Able to work independently and collaboratively within a team environment.

• Able to provide night support 2 - 3 times in a month (based on roster)

To apply please click on the APPLY NOW button or email your resume for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Description

• Collate and manage all the details regarding the application for the assigned business vertical. Information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Qualifications:

• Bachelor's degree in a technical or business discipline or equivalent experience
• Team oriented and ability to work under pressure.
• Excellent execution skills in a multi-tasking mode and follow-up effectively.
• Self-starter with excellent communication and interpersonal skills.
• High level of accuracy & attention to detail.
• Knowledge of JIRA and SQL would be good to have

IInterested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Mandatory Requirements

• Bachelor’s degree in IT, Business, Data, or a closely related field

• 3–5 years of hands-on experience in Business Analysis or IT product/system delivery

• Proven track record in requirements elicitation, cross-functional stakeholder management, and system/product delivery

• Working proficiency in Agile/Scrum delivery frameworks, backlog management, and iterative release practices

• Solid understanding of SDLC, cloud/SaaS environments, API/system integration concepts, and data governance/compliance basics

• Hands-on proficiency with core delivery & BA tools: Jira, Azure DevOps, Confluence, Visio/Lucidchart, Excel, SQL, and Power BI/Tableau

• Demonstrated ability to apply BABOK standards, BPMN process modeling, and end-to-end requirements traceabilityBABOK standards, BPMN process modeling, and end-to-end requirements traceability

Key Responsibilities

• Analyze current/future-state business processes, data flows, and systems to identify gaps, root causes, and viable solution pathways

• Lead the full requirements lifecycle, translating business needs into user stories, epics, features, and functional/non-functional specifications

• Facilitate cross-functional workshops, design sessions, and decision forums to align business intent with technical execution• Identify workflow inefficiencies and recommend digital/AI-driven improvements (RPA, low-code, BI dashboards) to drive efficiency, cost savings, and compliance

• Partner with Product Owners to prioritize and refine backlogs; support Agile/Hybrid sprint planning, refinement, reviews, and release planning

• Define acceptance criteria, coordinate User Acceptance Testing (UAT), manage defect resolution, and validate delivered solutions against business requirements

• Drive change management by assessing adoption risks, supporting training/communications, and ensuring successful rollout and user adoption of new systems/processes

Job Responsibilities      

• Execute time‑critical cash operations including GIRO, Standing Orders, DDA/DCA, Cash Counter Services, and ad‑hoc operational tasks. 
• Ensure high accuracy and timeliness across daily processing activities, applying established controls and disciplined escalation. 
• Monitor and resolve exceptions escalated from a governance support model by offshore teams, ensuring issues are addressed promptly and in accordance with procedures. 
• Maintain and update SOPs and procedures to reflect process changes, new activities, or new business mandates. 
• Manage effective working relationships with Front Office, internal stakeholders, and external counterparties. 
• Ensure all transactions and communications are processed in line with SLAs, internal policies, and industry guidelines. 

Job Requirements

• Bachelor's degree or equivalent qualification
• Minimum 3 years’ experience in a financial services organization, with proven exposure to Cash and Payments‑related products and operations. 
• Sound understanding of cash operations processes across functions, locations in the Asia‑Pacific region, and offshore operating models. 
• Strong technical and commercial understanding of operations products and end‑to‑end operational processes. 
• Demonstrated ability to analyze issues, take ownership, and drive problem resolution. 
• Ability to perform effectively in a fast‑paced, time‑critical environment with tight deadlines. 
• Proven capability to manage complexity and ambiguity, with a strong focus on risk management and control discipline. 
• A positive attitude, strong teamwork, and collaborative mindset are essential. 
• Prior experience in Risk and Control is an added advantage.

Company Overview:

We are a leading global forwarding company that specializes in providing world-class logistics and supply chain solutions. We take pride in our ability to deliver efficient and innovative services to our clients, and we are now looking for a talented Data Analyst cum COO Assistant to join our growing team.

Job Description:

As a Data Analyst cum COO Assistant, you will be responsible for collecting, analyzing, and interpreting data to support our business decision-making processes. You will be working closely with various departments to optimize logistics operations, identify trends, and provide actionable insights. You will also responsible for providing high-level administrative support and managing the daily activities of the COO. You will be expected to handle a wide range of administrative and executive support tasks, including managing calendars, arranging travel, coordinating meetings, and preparing reports.

Key Responsibilities:

1. Collect, analyze, and interpret data from various sources to support business operations.

2. Develop and maintain data collection systems, data analytics, and other strategies to optimize logistics and supply chain operations.

3. Apply statistical techniques and programming languages to analyze data and provide actionable insights.

4. Collaborate with cross-functional teams to understand data requirements and implement data-driven solutions.

5. Prepare and present data findings in clear and concise reports to management and other stakeholders.

6. Coordinate and schedule meetings, including preparing agendas and taking minutes.

7. Screen and prioritize emails, phone calls, and other correspondence for the COO.

8. Arrange travel and accommodations for the COO

9. Perform other administrative duties as assigned

10. Stay current on industry trends and best practices related to data analysis and maritime logistics.

Requirements:

1. Bachelor's degree or higher in Maritime Studies, Logistics, Supply Chain Management, or a related field.

2.Excellent communication and interpersonal skills, including the ability to communicate effectively with the Group's internal teams in China.

3. Ability to manage multiple tasks and priorities in a fast-paced environment

4. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

5. Proficiency in at least one programming language (e.g., Python) for data analysis purposes.

6. Familiarity with data visualization tools and techniques.

7. Strong problem-solving skills and ability to work in a fast-paced environment.

8. Excellent communication and presentation skills in English and Mandarin to support coordination with Mandarin-speaking stakeholders and overseas offices.