Total 9,804 job vacancies in Singapore

You will be part of the Public Outreach & Events team within the Outreach Team, playing a key role in coordinating administrative and logistical support for the team’s expanding outreach initiatives. You will work closely with vendors and external partners to ensure the smooth and effective delivery of engagement programmes.

• Coordinate and liaise with multiple external vendors to support engagement programmes.
• Maintain and update outreach databases, and track outreach activities and outcomes.
• Develop and manage a repository of photos from outreach events for use in reports and promotional materials.
• Prepare post-event reports to keep Management informed of outreach efforts and results.
• Provide administrative support, including scheduling meetings, preparing materials, and managing correspondence.

Requirements

• Min. Diploma in Events/Marketing

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolsingapore.com/policies.  If you wish to withdraw your consent, please drop us an dataprotection@persolapac.com) to let us know. Please feel free to contact us if you have any queries

PERSOL Singapore Pte Ltd • RCB No.200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng) 

[Job Description]

• Assist in food preparations
• Serve food behind counter in Staff Cafeteria
• Cleaning and sanitizing all dishes, utensils, and equipment to ensure a safe and efficient kitchen.

[Staff Benefits]

• Annual Leave and Other Leave
• Medical Benefits
• Free Staff Duty Meals
• Uniforms and Safety shoes provided
• Food Hygiene Training provided

Job Responsibilities:

• Assist in end-to-end recruitment activities, including job postings, interview coordination, and onboarding.
• Maintain and update employee records, HR databases, and documentation.
• Support HR processes such as leave administration, claims, and performance review tracking.
• Provide general administrative support, including filing, correspondence, and office coordination.

Job Requirements:

• Diploma in HR or Business Administration.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office and comfortable handling confidential information

Aaron Teo Yiau Bing

CEI Reg. No. R1103712

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities. NTU’s College of Computing and Data Science (CCDS) is a leading college that is known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty.

A hot bed of cutting-edge technology and groundbreaking research, the College aims to groom the next generation of leaders, thinkers, and innovators to thrive in the digital age. Located in the heart of Asia, NTU’s College of Computing and Data Science is an ‘exciting place to learn and grow. We welcome you to join our community of faculty, students and alumni who are shaping the future of AI, Data Science and Computing.

Key Responsibilities:

• Assist in conducting research on cybercrime and AI-enabled threats using large language models (LLMs), artificial intelligence techniques, and empirical security analysis methods.

• Support the design and implementation of research prototypes and tools for AI-driven cyber threat analysis, malicious activity detection, and cybercrime measurement.

• Collaborate with academic and industry partners by assisting in project-related research tasks, experiments, documentation, and technical discussions in cybercrime and AI security research.

• Support the preparation of research outputs, including literature reviews, experiment summaries, technical reports, figures, tables, and manuscript drafts for academic publication.

• Assist in proposal preparation and grant-related documentation in areas such as cybercrime, AI-driven cybercrime measurement, and AI security.

• Assist in building and maintaining experimental platforms, benchmarks, and datasets for cybercrime measurement, threat analysis, and LLM security.

Job Requirements:

• A Bachelor degree in Computer Science, Cyber Security, or a related discipline.

• Research or applied experience in cybercrime measurement, AI-enabled cybercrime analysis, or LLM security through coursework, projects, internships, or research activities.

• Knowledge of cybercrime concepts and LLM prompt techniques.

• Proficiency in programming languages such as Python, C/C++, and Java.

• Familiarity with vulnerability analysis, network analysis, and cybercrime comprehension techniques through coursework, projects, or hands-on practice.

• Ability to support academic writing and research outputs, including literature reviews, technical reports, experiment summaries, and manuscript preparation for international conferences.

We regret that only shortlisted candidates will be notified.

Start your marketing journey with us! Work alongside experienced professionals and gain practical campaign exposure.

What You'll Do:

✅ Support marketing activations.

✅ Assist with audience engagement.

✅ Help coordinate campaign logistics.

What You'll Gain:

About ALPS

ALPS was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

About The Role

As an Assistant Manager/Manager for the Strategic Procurement - Medical Technology department, you will be based in ALPS HQ office. This is a strategic procurement role that goes beyond transactional buying to shape long-term value creation, drive innovation, and influence how medical equipment is sourced and managed nationally. The role requires a strategic thinker who can balance clinical needs, financial sustainability, and operational excellence whilst managing complex stakeholder relationships across multiple healthcare institutions.

Key Responsibilities

Strategic Sourcing

• Develop and implement comprehensive category strategies for medical equipment across Singapore's healthcare system.

Vendor Management

• Collaborate with vendors to optimize performance in terms of cost, quality, and delivery.

Market Analysis

• Conduct horizon scanning and benchmarking of the medical technology landscape to identify trends, innovations, and cost-saving opportunities.

Stakeholder Engagement

• Actively engage with clinical and nursing champions, biomedical engineers, and other stakeholders to gather technical requirements, provide product information, and support the evaluation of products and services.

RFP Process

• Preparation and execution of Request for Proposal (RFP) processes, including supplier evaluation and selection, to achieve cost-effective procurement outcomes.

Supplier Negotiation and Selection

• Analyse total cost of ownership, identify, evaluate and drive negotiation with supplier negotiation to ensure the best value for the organization.

Compliance and Policy Adherence

• Ensure all procurement activities comply with the ALPS Procurement Manual and other relevant policies and procedures.

Coordination and Communication

• Facilitate meetings and discussions with internal and external stakeholders to ensure alignment and effective collaboration in procurement activities.

Contract Negotiation

• Lead and support contract negotiation efforts with suppliers to secure favourable terms and conditions, ensuring alignment with organizational policies, compliance requirements, and procurement objectives.

Requirements

• Diploma or Degree in logistics, supply chain management, business administration, or a related field is often preferred.

• Good verbal and written communication skills

• Proficient in MS office and Excel

• Advanced analytical and negotiation skills

• Familiarization with SAP will be an added advantage

• Positive working attitude, willingness to learn and thrives in a team environment

• Strong technical knowledge of medical equipment; backgrounds in medical equipment sales and applications, clinical engineering, biomedical technology management, or healthcare procurement will be an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaningful career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Location: Tanjong Pagar
Duration: 6 months
Salary: $10.50/ hr

Job Scope:

• Support the drafting of roll-out activities, including coordination and timelines for UAT, training and onboarding.
• Assist in preparing and collation of materials such as progress files and training materials
• Collation of user account details from community care partners
• Coordination of CCPS training schedules and logistics
• Scheduling of meetings including booking of meeting rooms

Job Requirements:

• Min. A level/ Diploma in any field
• No experience as training will be provided

If interested, please send updated resume via email  melissa@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

melissa@recruitexpress.com.sg

Working hour: Mon - Fri 9.00 am to 06.00 pm.
Salary: $2200 - $2400
Location: Bugis (2 mins walk from Bugis MRT)

Roles & Responsibilities

• Accountable for customer orders and inventory management in the operations function.
• Distribution of client's information.
• Packing supplements picked by courier companies.
• General administrative work.

Requirements

• At least 2 years of relevant experience

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope:

• Register and verify patient details using MS Office
• Provide administrative support to medical staff
• Perform ad-hoc duties as required
• Assist with smooth patient flow across the medical centre

Requirements:

• Able to commit to 6-month duration or longer term
• Able to commence on immediate notice

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Our client is a Luxury Retail MNC. They are looking for multiple headcounts of Retail Assistant to assist to assist them in their next phrase of their business. They are located in Central area – easily accessible.

Job Responsibilities:

• Achieve Individual target & company’ sales target through effective use of selling techniques, clienteling and product knowledge
• Deliver exceptional and personalized service and engage with the brand’s quality and value to all consumers, ensuring them have a best shopping experience.
• Maintain and update client roster, to cultivate and build a strong client relationship.
• Contribute to stock management.
• Able to improve the appealing by maintain floor display area and merchandise.

Requirements:

• Min O level and other equivalent
• Min 1 year retail sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• $2,800 + bonus

• Company transport available

• Career progression to full-set accounting and leadership

• Strong track record & long-standing reputation
  

Our Client, a trusted A1-graded contractor, is inviting qualified candidates to fill the position as Accounts cum Admin Assistant.

RESPONSIBILITIES:

• Handle basic accounting duties including data entry, invoicing, and payment process

• Assist in accounts payable and accounts receivable functions

• Maintain proper filing and documents of accounting records

• Handle general administrative duties and provide office support

• Perform other ad hoc duties as assigned by Superior or Management

REQUIREMENTS:

• Diploma / LCCI / relevant accounting qualification

• At least 1 year of relevant experience

• Proficiency in Microsoft Office application (Excel, Word)

• Knowledge of ACCPAC and Ezy accounting software will be an added advantage

• Meticulous, responsible, possession of a good working attitude and a team player
  
  

OTHER INFORMATION:

• Location: Upper Thomson  

• Working Days/Hours: 5 days/Office hours, 8.30am - 5.30pm

• Salary: $2,800 (salary will commensurate according to experience & qualifications)

• Position: Accounts Assistant (AP / AR)
• Location: Ang Mo Kio, few bus stops from AMK MRT
• Working Hours: Monday to Friday, 8.30am to 5.30pm
• Salary: Up to $3,000 basic + bonus + medical and dental benefits
• Employment Type: Permanent
• Industry: Medical Equipment

Responsibilities:

• Provide direct support to the Accounts Executive to ensure smooth day-to-day finance operations.
• Assist in processing staff expense claims and petty cash claims accurately and efficiently.
• Support daily AR, AP and cashbook entries, including payment processing and timely vendor disbursements.
• Assist in preparing accounting schedules, supporting documents and explanations for audit queries.
• Provide basic administrative and operational coverage for the finance team during absences.
• Maintain proper documentation, indexing and filing for the Accounts Department.
• Perform other administrative or accounting duties assigned by management.

Requirements:

• NITEC, Higher NITEC or Diploma in Accounting, Finance, Business or equivalent.
• Relevant experience in partial or supporting accounting functions.
• Basic understanding of full-set accounting concepts to support audit schedules and query resolutions will be an advantage.
• Proficient in Microsoft Office, especially MS Excel and Outlook.
• Able to support occasional overtime during peak closing periods when required.

Email to joie@searchpersonnel.com.sg

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

About the Company

Global insurance provider offering innovative financial protection solutions.

About the Job

• Perform high-volume data entry and extraction from various insurance documents.

• Transfer physical and digital information into the central database system accurately.

• Verify the consistency of records to maintain high data integrity.

• Assist with administrative filing and documentation tasks as required.

• Identify and report any discrepancies found within the source files.

Skills and Requirements

• Meticulous attention to detail and a high level of accuracy.

• Ability to handle repetitive tasks with efficiency.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

Job Title: Warehouse Assistant (Forklift License) (ID4801)
Location: Tuas
Working Hours: 5.5 day work, Monday to Friday 8.30am – 5.30pm, Sat 8.30am – 12.30pm
Salary : $2800-$3100

Job Description
• Responsible for store operations. E.g. Picking, packing, goods receiving and issuing AND/OR delivering to customer sites
• Handling Stock Take of Products
• Serving and greeting walk in customer
• Ensure proper housekeeping and overall maintenance of the store and equipment.

Retail assistant (full time)

Location: Bugis Or Changi Airport (fixed outlet)

Salary: Basic $2200 - $2500 , entitle for sales commission

6 off day per month.

*for changi terminal - transport provided for opening & closing shift staff.

Job Responsibilities

• Provide customers with product information, demonstrate and explain product features.
• Guide customers to assist them making purchasing decisions.
• Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically.
• Ensure the overall cleanliness and maintenance of the store.
• Handle refunds and exchanges and associated paperwork.
• Balance cash registers at the end of the shift and make sure that there is sufficient cash change available for the next shift.
• Order low stocks and make sure that newly delivered stock is placed on shelves appropriately.
• Put up store and window displays for products on promotion.
• Ensure that any discrepancies are communicated to your Reporting Manager immediately.
• Take and resolve customers’ complaints and relay complicated ones to the Reporting Manager.
• Any duties as delegated by your Reporting Manager.
• To maintain and follow all procedures as prescribed by the SOP of the Company from time to time

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a Chemical Manufacturing MNC. Due to business needs, they are now recruiting a Assistant Finance Manager to be part of their Team for ongoing transformation projects. They are located in the West - With company transport provided

Job Description:

Budgeting & Forecasting

• Support the preparation of bi-annual budgets and periodic forecasts
• Consolidate inputs from stakeholders and validate underlying assumptions
• Analyse actual performance against budget and provide variance explanations

Financial Closing & Reporting

• Assist and coordinate month-end closing activities to ensure all deadlines are achieved
• Prepare and review journal entries (e.g. accruals, prepayments, and adjustments), trial balance, and related supporting schedules
• Ensure financial reports are complete, accurate, and properly maintained

External Audit & Compliance

• Support the external audit process, including preparation of audit schedules and supporting documentation
• Liaise with external auditors and respond to audit queries in a timely manner
• Ensure accounts are maintained in an audit-ready state throughout the year

Operations Oversight

• Support the Finance Manager in managing day-to-day finance operations (AP, GL, etc.)
• Review financial transactions to ensure accuracy, completeness, and compliance with internal policies and controls
• Proactively identify, investigate, and resolve discrepancies
• Provide guidance and support to junior team members as needed

Process Improvement & Digitalisation

• Identify process inefficiencies and drive continuous improvement initiatives
• Support finance transformation and digitalisation projects

Requirements:

• Diploma/ Degree in Accounting / Finance or equivalent
• Minimum 5 years of relevant experience in Full Set Finance
• Well versed in SAP Hana S4
• Experience in the manufacturing industry is an advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R25157233
EA Personnel Name: Loh Pooi Keng

Job Scope

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job Requirements

• Min GCE N/O/A Level or Diploma in any studies
• Availability to work office hours 5.5 days

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.

Working Hours: Monday to Friday ONLY.

Closed on Weekends and Public holidays

42.5 working hour per week, 8.5 hours per day.

Expected shift hours from 7 am to 4.30 pm, 7.30 am to 5 pm, 8 am to 5.30 pm, 8.30 am to 6 pm, 9 am to 6.30 pm

Centre Operating Hours: 7am to 7pm

Locations: East / West / Central

Job Description

- Perform activities for daily living (ADLs), including assistance with personal hygiene, mobility, toileting, diaper changing, and feeding.

- Escort and assist during transportation to and from the care centre ensuring their safety and comfort throughout the journey

- Social and recreational engagement (facilitate and participate games & activities)

Requirements:

• Minimum WPLN / N / O Level or a Certificate in Healthcare or a related course

Interested candidate, kindly send a copy of your resume to  adelinelim@recruitexpress.com.sg

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Service Technician/ Assistant Engineer (Semicon front end tool/ up to 3.6K)

Company highlights

• Opportunities for Career Advancement
• Opportunities for Overseas Training
• Travel Allowances + Handphone bill + AWS + Attractive Benefits
• Company located at Central of Singapore

Job Description

• Specialized in distribution of Semiconductor Equipment (Dry Etch)
• Responsible for on-site start-up, installation, commissioning & maintenance of front end automated semiconductor equipment at customers' sites
• Report to Technical Support Manager

Requirement

• Higher NTEC or Diploma in Electrical/Electronic/Mechatronic Engineering
• 1-2 years of relevant experience in Semiconductor industry
• Self-starter who is able to work independently under minimum guidance
• Knowledge and experience in high vacuum and/or plasma processing is essential
• Good communication and interpersonal skills
• Working hours 830 am to 530pm
• Able to be work overtime/standby after office hours, weekends and public holiday

If you are interested in this opportunity, submit your application now to find out more about this position.

Position: Assistant Executive, AP (Temp)

Period: 9 Months

Salary: $2,600 - $3,800

Job responsibilities:

• Prepare aging, deposit, advance payment and GRIR schedules, and follow up on unresolved open items.
• Obtain Statement of Accounts from suppliers and prepare creditors’ reconciliation statements for vendors.
• Extract data from accounts payable systems, including SAP, invoice databases and supplier portals, to perform reconciliation against vendor statements.
• Follow up actively on reconciling items, including obtaining certified true copy invoices where required, and provide invoice payment status updates.
• Review vendor Statement of Accounts and follow up on reconciling items aged more than three months.
• Handle vendor and internal enquiries promptly via phone and email.
• Other ad-hoc duties as assigned

Job Requirements

• Min Diploma in Accounting or equivalent, with at least 3 years of relevant Accounts Payable or Accounting related experience.
• Experience in SAP experience is preferred

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

Responsibilities

• Develop and execute SEO initiatives to improve website visibility, search rankings, and organic traffic growth.
• Plan, manage, and optimise digital marketing campaigns across variousonline channels, including social media, email marketing, and paid media.
• Leverage AI-powered tools and technologies to enhance keyword research,content performance, campaign effectiveness, and marketing insights.
• Analyse website traffic, campaign performance, and user behaviour toidentify opportunities for continuous improvement.
• Work closely with content and marketing teams to ensure digital assets are aligned with SEO best practices and audience engagement goals.
• Support market-specific digital marketing activities across multiple countries, adapting strategies to suit local audiences and business objectives.
• Track industry developments, search engine algorithm updates, and emerging digital trends to maintain a competitive advantage.
• Collaborate with cross-functional stakeholders to ensure digital marketing initiatives support overall business growth and brand objectives.

Requirements:

• Proven experience in SEO, digital marketing, or performance marketing with a track record of delivering measurable results.
• Strong understanding of SEO tools, web analytics platforms, and AI-driven marketing solutions.
• Excellent analytical, problem-solving, and communication skills with the ability to interpret data and translate insights into action.
• Comfortable working in a fast-paced environment and managing campaigns across multiple markets or regions.
• Prior exposure to property, real estate, investment holding, or related industries will be advantageous.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

PostingPersonnel: Ng Jwee Ken

Ref: JOB-00423

Kickstart your sales and marketing career with hands-on experience and structured training!

We are seeking a motivated and enthusiastic Event and Marketing Associate to join our team in Singapore. This is an entry-level position suitable for individuals who are keen to develop a career in marketing and gain hands-on experience in campaign execution and customer engagement.

Training and mentorship will be provided to support your professional development.

1️⃣ Key Responsibilities

• Support the planning and execution of marketing campaigns
• Engage with customers to promote brand awareness and campaign objectives
• Work closely with team members to ensure smooth campaign operations
• Contribute ideas during team discussions and campaign brainstorming sessions
• Monitor and provide feedback on campaign performance and customer responses
• Develop communication and interpersonal skills through on-the-job experience

2️⃣ Qualifications and Skills

• No prior experience required; training will be provided
• Good communication and interpersonal skills
• Positive attitude with a proactive mindset and willingness to learn
• Able to work both independently and in a team

3️⃣ What We Offer

• Structured training and onboarding programme
• Mentorship and guidance from experienced team members
• Opportunities for skills development and career progression
• Exposure to different marketing campaigns and projects

4️⃣ Additional Information

• Position Type: Full-Time
• Location: Singapore

Only shortlisted candidates will be notified.

Role Overview:
The Application Assistant Manager (Insurance, TPA & Coverage Systems) is responsible for ensuring stable, compliant, and high‑quality operational support for insurance, TPA claims, coverage, and medilimit systems. He/She oversees incident resolution, service performance, and operational governance for insurance‑related applications and workflows, working closely with TPAs, insurers, business operations, vendors, and IT teams. The role ensures systems and processes support accurate claims processing, coverage validation, regulatory compliance, and timely service delivery.

Key Responsibilities:

1) Operations & Service Management

• Coordinate incident and major incident resolution with technical teams and stakeholders.
• Support problem management activities to reduce recurring incidents.
• Monitor SLA / KPI performance and recommend corrective actions. Lead and deliver business within the insurance industry, ensuring high quality execution and string client satisfaction.
• Prepare operational dashboards, reports, and servicer eview materials.
• Provide clear status, risks and progress reporting to leadership. Lead business analysis on internal client engagements. Including requirement gathering, current-state assessment, gap analysis, and solution design.
• Standardise support documentation, processes, and reporting across countries or business units.
• Monitor resource capacity, utilisation, attrition risks, and escalation needs.
• Conduct regular operational reviews with internal team members and internal stakeholders.
• Ensure smooth knowledge transfer during project handover, system transition, or support onboarding.
• Track outsourced support deliverables, risks, and performance against contracts / SLAs.

2) Service Improvement & Strategy

• Support execution of application support strategy, roadmap, and transformation initiatives.
• Identify opportunities to improve support processes, service quality, and user experience.
• Drive automation, monitoring, and efficiency improvement initiatives.
• Recommend best practices for operational excellence.

3) Release Change, Performance & Availability

• Coordinate readiness checks before production deployment.
• Support release and migration activities into production environments.
• Monitor system performance and availability trends; escalate risks proactively.
• Ensure adherence to change management and release governance processes.
• Recommend improvements to system resilience and stability.

4) People & Leadership

• Supervise support teams on daily operations.
• Provide performance feedback to team members.
• Assist manager in manpower planning, workload balancing,and resource optimisation.
• Planning of cross-skill training

5) Governance, Risk & Compliance

• Support readiness for internal audits, external audits, and regulatory reviews.
• Track completion of patching, vulnerability remediation, access reviews, and control attestations.
• Ensure timely submission of mandatory reports, evidence, and regulatory deliverables.
• Coordinate remediation of audit findings, control gaps, and compliance issues.
• Ensure systems operate in accordance with internal policies, security standards, and regulatory requirements.
• Drive early escalation on performance, reliability, and security risks.

Requirements:

• Diploma/Degree in Computer/Computer Science or Information Technology or equivalent
• At least 3-5 years of experience in application support
• Knowledge and experience in application modernization, source code refactoring, application frameworks, application testing and Healthcare related projects is advantageous
• Understanding of the distributed systems, APIs and technical knowledge in insurance, TPA & healthcare system will be an advantage
• Strong analytical, coordination, and communication skills (written and verbal), and the ability to manage multiple tasks simultaneously
• Strong analytical and troubleshooting skills with a proactive approach to issue resolution
• Self-driven, strong team player who is proactive, quality-conscious, and results-oriented
• Maybe required to travel regionally for project support, stakeholder meetings, and knowledge transfer.