Come Join the Burnt Ends Hospitality Group!
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.
Job Responsibilities:
- Set up cutlery, crockery and glassware on table
- Provide menus and announce Waiter/Waitress’s name
- Welcome guests to the venue and during departure
- Monitor the guest waiting list from time to time to manage customers' waiting time
- Guide customers to assigned dining or bar areas
- Allocate seats to customers by processing collated reservations
- Build good rapport with customers to improve customers' experience
- Follow customer service Standard Operating Procedures (SOPs)
- Comply with the Company's personal, food and beverage hygiene standards
- Adhere to legislative requirements pertaining to handling and consumption of alcoholic beverage
- Perform opening, operating and closing of shifts
- Execute daily operational tasks according to staff roster
- Answer incoming calls and address customers’ queries
- Suggest areas for continuous improvement within work area
- Coordinate with service staff about available seating options
- Perform clerical duties such as typing, filing, copying, emailing, answering and responding to telephone calls and messages, as well as coordinates schedules and appointments
- Maintain polite and professional communication via phone, e-mail, and mail
- Other admin tasks
Job Requirements:
- Minimum 1-2 years of F&B experience preferred
- No cert required. Training is provided.
- Basic Microsoft office skill required (Eg, Words and Excel)
- Personable, charming and outgoing personality, with a strong service-attitude
- Able to multitask and work efficiently under pressure
- Possess stamina to stay on feet for long periods
- Able to work evenings, weekends, and holidays
- 5 day work week (44 hour per week)
Benefits:
- Medical insurance
- Dental coverage
- Monthly incentives
- Annual performance bonus
- Strong growth and development opportunities
- 12 days Annual leave + 1 day Birthday leave
- 1.5x OT pay for hours worked beyond 44 hours per week
If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be part of Burnt Ends!
