Key Responsibilities

Loyalty Programme Management

• Manage and execute the Member-Get-Member (referral) programme, including end-to-end coordination and fulfilment.
• Support the development and execution of loyalty-led initiatives to enhance client engagement and retention.

Client Gifting & Experience

• Oversee festive gifting programmes, including sourcing, vendor management, and fulfilment for key occasions (e.g., year-end, festive celebrations).
• Ensure seamless delivery of premium gifting experiences aligned with brand standards.

Campaign & Asset Coordination

• Coordinate and manage the design, production, and delivery of branded materials such as festive packets and client collaterals.
• Ensure proper approvals, timelines, and quality standards are met across all deliverables.

Digital & Client Experience Support

• Provide input and review for enhancements to client-facing platforms (e.g., booking websites), ensuring an intuitive and premium user experience.

Client Communications

• Support the development and execution of ad-hoc client communications tailored to the wealth segment.
• Ensure messaging aligns with brand tone, compliance guidelines, and client expectations.

Vendor & Premium Management

• Manage corporate premiums, including sourcing, inventory, and distribution.
• Coordinate with external vendors to ensure quality, cost efficiency, and timely delivery.

Requirements

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
• Minimum 1-2 years of relevant experience in marketing, client engagement, loyalty programmes, or related roles.
• Understanding of the Wealth / Private Banking segment is good to have
• Excellent organizational and time management skills, with the ability to manage multiple initiatives simultaneously.
• Proficiency in Microsoft Office Suite.
• Detail-oriented, proactive, and able to work independently in a fast-paced environment.

Job Scope

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job Requirements

• Min GCE N/O/A Level or Diploma in any studies
• Availability to work office hours 5.5 days

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.

❤️Consultant Sales Executive (100% Customers Provided)

(Looking For New Career Opportunity + No Relevant Experience Required)

❤️Earn $3000 Salary + High Active Comms = $8000-$10000 Income Monthly, Excluding Other Monetary Rewards - Incentives, Recurring Comms, Year Bonus, Loyalty Benefits, Career Progression Etc

(It Is Common For New Personnels Without Experience To Fetch At Least $8000 Monthly Income Over Here)

Job ID: 20155

• Location: Raffles Place
• Working hours: 9am - 5.30pm
• Salary: up to $8,000 (Depending on experiences)

Job Description
We are seeking a Sales Manager to lead our timber trading business, focusing on expanding international sales while contributing to sustainable and environmentally responsible practices. (Area: Asia, US, Europe and Middle East *The assigned area varies depending on sales person)

This role is ideal for individuals who are passionate about the timber industry and motivated to create positive environmental impact through responsible sourcing and trading. You will play a key role in driving business growth while aligning with our corporate philosophy of contributing to sustainability and environmental preservation.

This role is primarily office-based but requires international travel for client meetings, supplier visits, and industry events. Flexibility in working hours may be required to meet business needs.

Key Responsibilities:

· Develop and execute sales strategies specifically for timber and wood-related products in international markets.

· Build and maintain strong relationships with global buyers, suppliers, and partners in the timber industry.

· Identify new market opportunities and expand the company’s timber trading portfolio.

· Promote sustainably sourced timber products and communicate environmental value propositions to clients.

· Manage the full sales cycle from sourcing to delivery, ensuring quality and customer satisfaction.

· Monitor market trends, pricing, and supply-demand dynamics in the timber sectors.

· Lead and manage a sales team, providing guidance and performance management.

· Collaborate with internal teams to ensure efficient logistics, compliance, and operations.

· Ensure adherence to international trade regulations and sustainability standards (e.g., FSC or equivalent).

· Prepare sales forecasts, reports, and strategic recommendations for senior management.

Job Requirement

· Bachelor’s degree in Business, Sales, Marketing, Environmental Studies, or a related field.
· Minimum 3 years of experience in international sales; experience in timber, commodities, or related industries is highly preferred. (For managerial roles, industry experience is required)
· Strong interest in the timber industry and sustainability/environmental initiatives.
· Proven leadership and team management skills.
· Excellent communication, negotiation, and relationship-building abilities.
· Strong analytical and strategic thinking skills.
· Familiarity with international trade regulations and sustainability certifications is a plus.
· Willingness to travel internationally.
· Japanese skill is added advantage to liaise with Japanese speaking counterparts including Japan HQ
· Motivated to contribute to environmental conservation through business.
· Able to drive business growth in a dynamic and global environment.
· Strong sense of ownership and accountability

Interested applicants, kindly send your updated resume to Joanne (R21101135) Joanne@pasona.com.sg with the email subject header "Job Application for "20155, Sales Executive/AM/Manager (Timber Trading Business)".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Are you currently working in the Corporate Gifting, Promotional Merchandise, Branding, Printing, Event Management, or Marketing Activation industry?

Our client is an established corporate gifting and branding solutions provider, supporting corporate clients with customized gifts, merchandise, and branding projects. They are looking for a detail-oriented and client-focused individual to join their team.

Key Responsibilities

• Manage and service existing corporate accounts while building new business opportunities
• Understand clients' branding, gifting, and promotional requirements
• Recommend suitable products and customized solutions based on client needs and budgets

Requirements

• Experience in Corporate Gifting, Promotional Merchandise, Events, Branding, Printing, Marketing Activation, or related industries
• Strong communication and client servicing skills
• Meticulous with excellent attention to detail
• Able to manage multiple projects and deadlines simultaneously
• Proficient in Microsoft Office applications
• Positive attitude and willing to learn

Preferred Background

✔ Corporate Gifting Companies
✔ Promotional Merchandise Suppliers
✔ Event Agencies
✔ Branding & Marketing Activation Agencies
✔ Printing & Production Companies
✔ Corporate Merchandise Providers

Why Join?

• Exposure to a wide range of corporate clients and industries
• Opportunity to work on creative and customized branding projects
• Collaborative and supportive team environment
• Stable Monday–Friday working schedule

•                    Review andauthorise AR invoice, AP invoice and payment voucher

•                    Review relatedparty transactions

•                    Review monthlyclosing of accounts include prepare supporting schedules

•                    Prepare consolidation of financial statements and financial reports for management and statutory reporting within the timeline

•                    Handle GST reporting, corporate tax reporting and deferred tax computation

•                    Ensure compliance with company policies and procedures, financial reporting standards and statutory requirements.

•                    Cash flow report preparation and monitoring

•                    Propose enhancement on workflows through Visual Basic or AI

•                    Any other ad hoc assignments

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Key Responsibilities

• Handle end-to-end airfreight operations for both import and export shipments.
• Manage export shipments: booking, MAWB/HAWB preparation, permits, and coordination with airlines/co-loaders.
• Manage import shipments: monitor arrival, arrange clearance, coordinate delivery and follow up with customers.
• Prepare and send quotations to overseas agents and customers.
• Source and compare co-loader / airline rates to ensure competitive pricing.
• Liaise with airlines, co-loaders, transporters, warehouse and customers for smooth operations.
• Monitor shipment status and provide timely updates on arrivals, delays, or issues.
• Ensure proper documentation and compliance with customs requirements.
• Handle billing, job costing and data entry accurately.

Requirements

• Experience in airfreight import & export operations preferred.
• Knowledge of MAWB/HAWB, permits, customs clearance.
• Able to check rates and do pricing/quotation independently.
• Good coordination and communication skills.
• Able to multitask and handle fast-paced shipment requirements.
• Familiar with freight systems is an advantage.

Work Location: Changi Airfreight Centre

Role Overview

We are looking for a highly motivated, results-driven Sales Executive to join our front-line business development team. In this role, you will be the spearhead of our market expansion, primarily focusing on proactive field visits to local F&B outlets, supermarkets, and food supply chain businesses. Your core mission is to uncover potential needs for commercial refrigeration equipment, build trust with key decision-makers, provide professional solutions, and successfully close deals to drive revenue growth.

Key Responsibilities

• Proactive Canvassing & Lead Generation: Take ownership of assigned territories by conducting high-frequency field visits and door-to-door canvassing. Quickly identify and engage with key decision-makers to acquire valuable customer information and uncover equipment procurement needs.

• Consultative Selling & Solution Matching: Deeply understand customers' pain points regarding cold chain preservation and back-of-house refrigeration. Propose the most cost-effective equipment solutions, leveraging your knowledge of local industry standardsand.

• Negotiation & Deal Closing: Take full ownership of the sales cycle from initial contact to contract negotiation. Accurately gauge customer readiness, overcome objections, and effectively close deals to consistently meet or exceed monthly and quarterly sales targets.

• CRM & Pipeline Management: Diligently record daily visit logs, customer feedback, and prospect information. Cultivate strong, long-term relationships through regular follow-ups to drive repeat business and generate industry referrals.

• Market Intelligence: Act as the eyes and ears of the company on the ground. Gather vital market trends and competitor activities during your field visits to help refine the company's product offerings and sales strategies.

Requirements

• Experience: 1 to 3 years of experience in B2B sales or business development. Proven experience in field sales, door-to-door canvassing, or a background in the commercial kitchen/F&B supply chain industry is highly preferred.

• Core Competencies: Exceptional "ice-breaking" skills with the ability to quickly build rapport and trust with strangers. Strong negotiation, persuasion, and closing skills.

• Attributes: Highly goal-oriented, resilient, and self-driven. Comfortable and willing to thrive in a challenging, fast-paced outdoor field sales environment.

• Language Skills: Fluent in English and Mandarin (or other local languages) to effectively communicate and negotiate with a diverse range of local business owners and decision-makers.

What We Offer

• Compensation: Competitive base salary + an attractive, tiered, and uncapped commission structure based on performance.

• Career Growth: Clear and promising career advancement opportunities. Top performers will be fast-tracked to Senior Sales or Regional Sales Manager roles.

• Professional Support: Comprehensive training on commercial refrigeration products, industry standards, and sales techniques. You will be backed by a strong internal operations team to handle delivery, installation, and after-sales support, allowing you to focus purely on closing deals.

Purpose and main tasks

1. Handle and supervise the accurate and timely movement of ocean freight to- and from specific locations within the service standards agreed with the Customer

2. Handle and supervise all Vendor facing communication and shipment related internal communication between DSV stakeholders

3. Supervise the execution of country specific customs clearance processes

4. Supervise multimodal FCL, LCL pre/on-carriage services (Hinterland Transportation) by truck, rail or barge

5. Create solutions- and pricing for FCL, LCL ocean freight Hinterland Transportation services for internal Ocean Operations-, Trade- and Sales Teams

6. Participate in ad-hoc projects related to business process improvement (Internal and External).

7. Take on additional tasks (e.g. create / update ISO procedures) during department performance review and/or annual scheduled events (e.g. audits) as assigned by superiors.

8. Perform value-added task within the scope of the function to meet customer requirements and changes made in the operations process

9. Monitor and ensure all customs permit declaration are in compliance with Singapore Customs Regulations and Procedures.

10. Monitor individual & team performances and balance workload

11. Escalate unresolved issues to next management level

Accountable

1. Ensure timely activation and/or creation shipment in TMS (TANGO)

2. Activate and/or create shipment in TMS (TANGO)

3. Ensure the accuracy check is conducted

4. Ensure all operational SOPs are properly followed

5. Ensure all operational KPIs are achieved

6. Initiate credit check for Consignee and follow up on credit issues with Finance Team

7. Check actual shipment arrival date with Carrier and confirm in TMS (TANGO) - as applicable

8. Receive Carrier's Arrival Notice

9. Update shipment arrival information in TMS (TANGO)

10. Ensure interaction with carriers, CY (Container Yard), port and customs authorities and external customs broker is properly executed

11. Ensure interaction with CFS (and port and customs authorities if applicable) is properly executed

12. Check container arrival at CY (Container Yard) and confirm in TMS (TANGO)

13. Perform required interaction with CY (Container Yard) and port authorities - as applicable

14. Request cargo release information, documents and freight invoice from Carrier - as applicable

15. Receive Original HBL from Consignee and confirm receipt in TMS (TANGO) - as applicable

16. Ensure that Original MBL is surrendered to Carrier at origin or destination - as applicable

17. Provide self-pickup instructions to Consignee - as applicable (Sender shown as "Customer Management")

18. Provide shipment details (manifest) to customs authorities - as applicable

19. Provide "Change Advice" to Consignee - as applicable

20. Continuously Monitor container pickup status at CY (Container Yard)

21. Confirm self-pickup details in TMS (TANGO) - as applicable

22. Ensure all relevant documents are received and/or uploaded to digital archive (ODM)

23. Ensure and Provide delivery information to Trucking Vendors (if merchant's haulage) and/or to Carrier (if Carrier's haulage), and self-pickup instructions/ delivery details are provided to consignees.

24. Receive pick up/delivery requests from Customer Management Teams via TMS (TANGO)

25. Determine optimal vendor, routing and price

26. Provide delivery/pick up/drayage instructions to vendors

27. Confirm container delivery to the CY (Container Yard)

28. Update TMS (TANGO) with truck / vendor details - as applicable (ideally done electronically)

29. Identify match-back and proactively combine load opportunities

30. Perform required interaction incl. document transfer with external customs broker - as applicable

31. Supervise the execution of country specific Import customs clearance processes

32. Ensure customs related documents are prepared and submitted to relevant government authorities and/or Customs and/or Customs Broker to obtain customs permit and/or certificate of origin - as applicable

33. Accuracy check of the customs required data entry

34. Solve and/or escalate issues resulting from communication with Customs and/or Customs Broker and/or government body

35. Direct communication with Customs and/or Customs Broker and/or government body - as applicable

36. Check shipment delivery status and confirm in TMS (TANGO) - as applicable

37. Check empty container return to CY (Container Yard) and confirm in TMS (TANGO) - as applicable

38. Manage and resolve all disputes and issues with vendors

39. Ensure timely and accurate completion of activities in TMS (TANGO)

40. Create and verify income /cost accruals in TMS (TANGO), including standard and exceptional and accessorial income reserves and cost accruals.
41. Ensure demurrage & detention details are provided to Customer management in a timely manner

42. Ensure compliance with Customer specific KPI's - as applicable

43. Set and provide internal recommended sell rates (as directed by Regional resp. Cluster/Country Heads of Trade and Country Heads of LCL)

44. Ensure vendors provide preset, automated, electronic milestone transmission into systems - visible in TMS (TANGO)

45. Ensure electronic connectivity of vendors with DSV systems for dispatching and invoicing - executable in TMS (TANGO)

46. Select, and negotiate with, internal- and external service providers based on pricing, preset service and electronic connectivity standards

47. Proactively manage performance of vendors through setting and monitoring of transparent, uniform KPIs

48. Conduct regular and documented performance reviews with vendors including actionable continuous improvement measures

49. Supervise "cost control" in TMS (TANGO) - as applicable

50. Request update from/with MDM Team (Master Data Management) as applicable

51. Receive and check hinterland vendor invoices then forward to OA for posting

52. Ensure each file Profit + Loss statement shows a profit and escalate “Loss” file information to Customer Management Team - as applicable

Responsible

1. Ensure operations is executed efficiently and with high quality

2. Select service providers based on portfolio, cost and service quality

3. Ensure that digital channels are used when communicating with vendors

4. Support a positive, attractive working atmosphere and office environment

5. Establish regular communication with the customer management and trade management in regard to carrier selection

6. Establish regular communication with the customer management and LCL management in regard to CFS and pre-carriage service providers selection

7. Escalate service/ technical issues as needed

8. Handle discipline & grievance cases for direct reports

9. Involved in the exercise of performance appraisal as a supervisor or leader

10. Participate in recruitment process to attract and identify potential candidates

11. Responsible for on-job training and career progress for direct reports

Required skills

1. Ability to lead and manage team

2. Ability to multi-task

3. Effective communication skills and professional communication etiquette

4. Fluency in written and spoken English

5. Fluency in written and spoken [local] language

6. Perform well under pressure

7. Strong computer (Windows PC) skills

8. Typing skills (at least 30 words per minute)

9. Decision-making and problem-solving skills

10. Ability to prioritize and manage time

11. Attention to detail and accuracy

12. Organizational skills

13. Must work well within a team

Required education

1. Diploma in business/operation management/transportation/logistics/relevant discipline is preferred.

Required experience

1. Minimum 3 years of working experience in the sea freight industry is preferred

2. Relevant experience in managing a team is necessary.

3. Knowledge of ocean freight, international trade and relevant laws, regulations, Supply Chain processes and procedures will be preferred

4. Self-driven individual with high degree of professional integrity

5. Ability to communicate at all levels of business and across cultural / National boundaries

6. Good analytical skills – supply chain process

7. Possess good communication and presentation skills

8. Ability to lead cross functional teams

Driver responsibilities include:

> Loading, conveying and delivering food items to different customers in a timely manner

> Helping with food preparation and planning if needed

> Aware of various routes and short-cuts in the city to deliver orders.

> Planning each route based on road and traffic conditions and managing payments.

> Take care of the vehicle and must ensure the safety of the vehicle and order being carried out.

Requirements:

• A valid driver’s license

• Should maintain professionalism

• Being safety conscious

• A polite and professional disposition

• Should possess a clean driving record

• Strong time management skill

• Able to lift and carry food containers for delivery

• Willingness to adhere to schedule and safety procedures

• Ability to remain calm in stressful driving situations (e.g. at rush hour)

This role supports marketing, branding, and performance initiatives across YSG’s e-commerce channels, including the YSG platform and Shopee / Lazada stores. The role works closely with internal and external teams to deliver effective communications, campaigns, and performance outcomes.

Key Responsibilities

• Marketing, Communications & Branding

  • Support marketing communications across YSG digital channels, including EDMs, campaign messaging, and content coordination

  • Work with creative teams on visual assets, copy, and campaign materials

  • Support branding initiatives to ensure consistent messaging and tone across all digital touchpoints

  • Manage and maintain YSG social media channels (Facebook, Instagram), including content planning, posting, and basic community management

  • Coordinate with internal teams and partners on campaign content and announcements

• Performance Marketing

  • Support performance initiatives across Shopee and Lazada stores, including keyword search ads, CPAS, affiliate programmes, and other marketplace ad placements

  • Support paid media execution across Google Ads (Search, Display, YouTube) and other offsite channels

  • Monitor and optimise campaigns to improve performance metrics such as ROAS, CPA, conversion rates, and traffic

  • Track, analyse, and consolidate performance data across channels, providing insights and reports to guide optimisation and decision-making

JOB REQUIREMENTS

• 2 to 5 years of experience in e-commerce marketing or performance marketing

• Hands-on experience with Shopee and Lazada advertising tools (CPAS, affiliates, keyword optimisation)

• Experience managing Google Ads / Meta Ads and marketplace performance campaigns

• Strong analytical and data interpretation skills

• Able to balance branding, communications, and performance objectives

Roles & Responsibilities

About Us:

We are Singapore's premier wine, spirits, and beer supplier, prioritizing clients and employees. Our commitment to integrity, enjoyment, and teamwork drives us to excel. With a reputation for exceptional service, a diverse product range, and adaptability, we're dedicated to becoming the industry's top employer.

What We're Looking For:

The Demand Planner and Buyer will manage both demand planning and procurement activities within the organization. This role requires close collaboration with the management, sales, and logistics teams to ensure optimal product availability. The ideal candidate will utilize their analytical expertise to identify demand trends that drive business decisions. A background in FMCG and experience in demand planning and procurement processes will be highly advantageous.

By joining our team, you’ll have the chance to grow professionally and take on new challenges, helping you upgrade your expertise while contributing to the company’s success.

Responsibilities:

Demand Planning:

• Develop and maintain accurate demand forecasting models to predict future product needs.
• Analyze depletion reports to identify sales trends and generate product forecasts for procurement requirements.
• Work closely with management, sales, and logistics teams to ensure the timely availability of products.
• Continuously analyze data to identify trends and provide actionable recommendations for improvement.

Buyer:

• Manage daily procurement and requisition activities, including handling shipments, and coordinating with vendors, warehouses, and freight forwarders.
• Develop, implement, and regularly update standard operating procedures (SOPs) for procurement processes.
• Ensure all procurement activities adhere to company policies, procedures, and regulatory requirements.
• Oversee documentation for customs clearance, ensuring compliance with import/export laws and regulations.
• Review vendor backlogs regularly and proactively expedite deliveries to meet deadlines.
• Submit timely depletion reports to brand owners and relevant stakeholders.
• Develop and maintain strong, positive relationships with suppliers, negotiating terms, pricing, and delivery schedules.
• Evaluate supplier performance regularly, addressing any issues related to quality, delivery timelines, or service.
• Implement cost-saving strategies without compromising product quality or delivery timelines.
• Monitor inventory levels and lead times to prevent stockouts and overstocking, ensuring optimal stock availability.
• Maintain high-quality standards for procured goods, conducting regular quality checks and inspections on received shipments.

Qualifications and Skills:

• Ability to work autonomously, manage multiple tasks, and drive results with minimal supervision.
• Diploma or Degree in Supply Chain Management, Business Administration, or a related field.
• 2 to 3 years of experience in the FMCG industry, particularly in demand planning and procurement processes.
• Understanding of international trade regulations, customs procedures, and import/export documentation.
• Strong negotiation abilities, with excellent verbal and written communication skills.
• Detail-oriented with a capacity to analyze data and make informed decisions.
• Skilled in Microsoft Office Suite (Excel, Word, PowerPoint) and SAP.
• Knowledge of best practices and current trends in procurement and supply chain management.

Job description

- Custom Brokerage/Declaring Agent

- Work Location: Changi

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- 5 working days (shift schedule)

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Microsoft Excel is a must

- Expect overtime on a regular basis

Only hardworking applicants with good attitude may apply

Job Type: Full-time

As an Executive, Programme and Community Partnership, you will support the planning and execution of programmes that promote the well-being and engagement of seniors in our residential care facilities. You will also help cultivate partnerships with community groups, volunteers, schools, and corporate partners to enhance the quality and variety of activities offered to residents. This role plays a vital part in ensuring that seniors enjoy meaningful experiences that promote active ageing, social connection, and emotional well-being.

You will need to:

• Assist in the planning, coordination, and implementation of centre-based programmes and events for residents
• Liaise with internal teams (nursing, therapy, operations) to ensure programme activities align with residents' care plans
• Support the development and maintenance of partnerships with community stakeholders, volunteers, schools, and corporate partners
• Coordinate logistics for activities, including sourcing materials, booking venues, and managing schedules
• Support volunteer engagement, including recruitment, onboarding, coordination, and appreciation efforts
• Collect and document feedback from residents, staff, and partners to evaluate programme impact
• Maintain accurate records of participation, donations, volunteer hours, and partnership engagements
• Assist in preparing reports, proposals, and documentation for grants or funding where necessary
• Represent the organisation during community events or partnership meetings as needed
• Perform any other administrative or coordination duties as assigned by the reporting officer

Qualifications

• Possess a Diploma or Degree in Community Development, Social Work, Gerontology, Events Management, or a related field
• Have 1-2 years of experience in programme coordination, events planning, or community engagement
• Demonstrate strong organisational and communication skills
• Be comfortable working with seniors and individuals from diverse backgrounds
• Be proactive, resourceful, and a team player
• Be proficient in Microsoft Office or G Suite tools for documentation and scheduling