Total 3,468 job vacancies in Singapore

We are seeking a talented and highly motivated Engineer to join our game development studio. As an Engineer, you will play a crucial role in exploring new avenues of gameplay experiences, utilizing latest technologies, and pushing the boundaries of gameplay mechanics, systems, and features. You will also be involved in cutting-edge research and machine learning, procedural content generation, physics simulation, graphical rendering, interactive experiences, and more. This position is ideal for individuals who are passionate about gaming, technology, and pushing the limits of what is possible in the gaming industry.

Responsibilities:

• Implement gameplay features, controls, and interactive elements using Unreal Engine.
• Collaborate closely with game design teams and artists to develop sophisticated interactive experiences and gameplay mechanics that utilize AI-infused behaviors and adaptive systems.
• Integrate assets, animations, and visual effects into the game to create cohesive and engaging gameplay experiences.
• Conduct advanced research and development activities to enhance gameplay experiences, incorporating the latest technologies and innovative methodologies into Unreal Engine workflows.
• Explore and implement cutting-edge techniques in graphical rendering within Unreal Engine to achieve stunning visuals and optimize performance on console platforms.
• Debug and resolve gameplay-related issues, ensuring a high level of quality and polish in the final product.
• Stay current with industry trends, emerging technologies, and academic research to identify opportunities for innovation and improvement in Unreal Engine development.

Requirements:

• Bachelor's or Master's degree in Computer Science, Computer Engineering, Mathematics, Physics, or a related field.
• Extensive programming experience in languages such as C++ and C#.
• Proven track record of developing and shipping games or interactive applications using Unreal Engine.
• Strong understanding of game design principles and mechanics.
• Excellent problem-solving skills, creativity, and critical thinking abilities.
• Ability to adapt to fast-paced and evolving project requirements.
• Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.

Preferred Attributes:

• In-depth familiarity with Unreal Engine and substantial experience in developing games or interactive applications using this engine.
• Strong understanding of advanced mathematics, including statistics, functional analytics, and linear algebra.
• Proficiency in physics principles, particularly in particle and rigid body dynamics.
• Knowledge of machine learning concepts for innovative research and development initiatives.

Job Summary

The Accounts Assistant will support the day-to-day accounting and finance operations of the company by ensuring accurate and timely processing of financial transactions. The role is responsible for accounts receivable, accounts payable, invoicing, payment processing, reconciliations, and maintaining proper accounting records. The successful candidate will work closely with internal stakeholders and external vendors to ensure smooth financial operations and compliance with company policies.

Responsibilities

• Prepare and process invoices, credit notes, and payment requests accurately and on schedule to support financial operations
• Monitor customer payments and proactively follow up on outstanding receivables to maintain cash flow
• Process vendor invoices and coordinate timely payments to uphold supplier relationships
• Maintain accurate records of accounts receivable and payable transactions to ensure data integrity
• Perform bank reconciliations and promptly resolve discrepancies to maintain accurate cash balances
• Verify employee expense claims and supporting documents to ensure compliance with company policies
• Organize and maintain filing and documentation of financial records for easy retrieval and audit readiness
• Assist in month-end closing activities and prepare accounting schedules to support financial reporting
• Support preparation of financial reports and audit documentation to facilitate compliance and transparency
• Liaise with vendors, customers, and internal departments on finance-related matters to ensure smooth communication
• Ensure adherence to internal controls and finance procedures to safeguard company assets
• Support ad hoc accounting and administrative duties as assigned to contribute to team effectiveness

Required competencies and certifications

• Diploma, Higher NITEC, or Degree in Accounting, Finance, or a related field.
• 0 to 2 years of relevant accounting or finance experience.
• Fresh graduates are welcome to apply.
• Basic understanding of accounting principles and bookkeeping.
• Proficiency in Microsoft Excel and accounting software (e.g., Xero, QuickBooks).
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to work independently and meet deadlines.
• Positive attitude and willingness to learn.

Preferred competencies and qualifications

• Experience handling accounts payable and accounts receivable functions.
• Familiarity with accounting systems and ERP platforms.
• Experience in a startup, SME, or fast-paced environment is an advantage.

Shape the Future of Health with Us

Join a leading life sciences group driving innovation in Microbiology, Oncology, and Infectious Diseases across Southeast Asia. Headquartered in Singapore, Biomedia Holdings empowers healthcare, research, and pharma sectors with cutting-edge diagnostics, therapeutics, and lab technologies.

Responsibilities:

• Serve as the first point of contact for IT support, providing Level 1 and basic Level 2 helpdesk services (on-site and remote) to end users for hardware, software, network, and application-related issues.
• Provide daily support for the Group’s IT infrastructure, including desktops/laptops, network, telephone, security, business applications, and system reliability.
• Administer and manage Active Directory accounts, Office 365 user access, printer accounts, and IT ticketing systems.
• Support deployment and management of software applications and solutions for both new and existing users.
• Assist in system performance monitoring to ensure stability and uptime.
• Oversee user onboarding and offboarding processes, ensuring appropriate access provisioning and IT equipment setup/retrieval.
• Maintain and update IT administrative documentation, including user accounts, asset tracking, loan records, and network diagrams.
• Track and manage IT inventory, including procurement, deployment, and audits of IT assets.
• Troubleshoot issues related to Windows 10/11 (boot errors, updates, user profiles, etc.) and end-user devices (laptops, desktops, printers, IP phones, softphones).
• Support and conduct internal training on systems, Microsoft 365 (Outlook, Teams, SharePoint, Excel, PowerPoint), and IT security awareness.
• Ensure compliance with company IT policies, procedures, and cybersecurity practices (e.g., antivirus, password policies, data protection).
• Recommend improvements to existing IT processes, SOPs, and work instructions.
• Provide ad-hoc and after-hours IT support during outages, system upgrades, or preventive maintenance when required.

Qualifications and Requirements:

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related discipline.
• At least 2–3 years of relevant hands-on experience in IT support, preferably in a corporate environment.
• Strong troubleshooting skills in hardware, operating systems, user software (especially Microsoft 365), and general end-user support.
• Proficient in IT ticketing systems, asset management, and service documentation.
• Familiarity with LAN/Wi-Fi network troubleshooting and basic network support.
• Working knowledge of IT security awareness, antivirus solutions, and data protection measures.
• Proficient in Windows 10/11 administration and Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).
• Self-motivated, proactive, and able to manage multiple tasks effectively.
• Strong interpersonal and communication skills with a customer-service mindset.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Associate-%28MET-Product-Development-Timber-Engineering%29/33264-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

The Department of Architecture, Department of Civil and Environmental Engineering, and Department of Built Environment are jointly conducting research on harnessing regional tropical timber/bamboo for sustainable and durable mass engineered timber (MET) products for the Tropics. We are looking for one candidate who can contribute in the following areas:

•    Prototyping and Adhesive Testing
•    Timber/Bamboo Grading and lamellar strength determination/classifications guidelines
•    Range of product sizes and configurations and their respective design data/properties for Glulam / CLT / Laminated Bamboo Lumber (LBL)
•    Factory production control and audit practices / requirements
•    Assist in technical studies on the different timber and non-timber /MET products
•    Assist in preparing manuscripts for academic journal articles, filing of patents and/or conference presentations.
•    Assist PI and Co-PIs in general administrative management of the research project.

Duration of Appointment:
Up to 2 years contract, with possibility of renewal.

Gross Monthly Salary Range:
Salary will be commensurate with the candidate’s qualification and experience.

Estimated no. of work hours per week:
42 h/week (Fulltime appointment)

Qualifications

Essential requirements:
- Qualified to Master level or higher degree in MET Product Development / Timber Engineering and/or related discipline.
- At least 2 years’ relevant work experience and good knowledge, skills and expertise in relevant field
- Demonstrated ability to conduct and publish high-quality research
- Strong analytical, writing, and communication skills in English, and able to produce clear reports/recommendations
- Strong project execution skills, including procurement/logistics coordination
- Experience with MET product development (min. 1 year).
- Excellent communication skills with diverse collaborators and specialists.
- Ability to work independently.

Added Advantage:
- Familiarity with Asia-Pacific forestry industries and/or tropical timber/bamboo species and markets
- Basic knowledge of Bahasa Malay, Bahasa Indonesia, Japanese or Chinese for communication with Asian foresters / manufacturers
- Proven experience engaging industry stakeholders to obtain data and information

Application deadline:
15th Jul. 2026 (Till the position filled).

Application
Please consolidate the following documents as one PDF document and email it to the NUS Career Portal. Kindly indicate “Application to Research Associate (MET Product Development / Timber Engineering)” in the email subject title
a)    Cover letter
b)    Curriculum Vitae (CV) including full publication list and last drawn salary
c)    Personal Statement (one page) about research interest, career goals, relevant experience and motivations for applying for this position, and
d)    Names and contact information of 3 references (PhD supervisor or collaborators are allowed)

Appreciate your understandings in advance that only selected qualified applicants will receive responses. Shortlisted candidates may also be asked to submit additional documents for our considerations, if necessary.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Fellow-%28Chemistry%29/33237-en_GB/?st=EA148F356F4D3CE4AC0E4C1D31A09ACB137ECFDA

We regret that only shortlisted candidates will be notified.

Job Description

The successful candidate will work with Professor LU Jun on the electronic spin engineering and topological control of chiral nanomaterials under a project on "Topological Engineering of Asymmetrical Nanointerfaces".

Main Responsibilities
•    Design, fabricate, and characterize chiral nanomaterials and nanostructures for spin-selective transport and chiroptical functionalities.
•    Investigate electronic spin polarization, spin-dependent charge transport, and chirality-induced spin selectivity (CISS) effects in nanoscale materials and interfaces.
•    Assemble and optimize optical and spectroscopic systems for nanoscale characterization, including chiroptical and spin-resolved measurements.
•    Develop and implement nanoscale 3D printing and advanced nanofabrication techniques for creating chiral architectures.
•    Perform experimental studies on the interplay between topology, chirality, and spin-dependent phenomena in nanostructured materials.
•    Mentor and provide guidance to undergraduate and graduate students in related research activities.
•    Contribute to scientific publications, grant proposals, and collaborative research initiatives.

Qualifications / Discipline:

•    PhD in Engineering, Physics, Materials Science, Chemistry, Nanotechnology, or a closely related field.

Required Skills:
•    Experimental experience in nanofabrication, nanomaterials synthesis, or nanoscale manufacturing.
•    Knowledge of electronic spin phenomena, spintronics, chiral materials, or quantum materials.
•    Experience with optical characterization, spectroscopy, microscopy, or electronic transport measurements.
•    Familiarity with nanoscale 3D printing, lithography, or advanced manufacturing techniques.
•    Strong analytical and problem-solving skills with the ability to work independently and collaboratively.

Experience:
Demonstrated experience in one or more of the following areas is required:
•    Spintronics and spin-dependent transport measurements.
•    Chiral nanomaterials and chirality-induced spin selectivity (CISS).
•    Optical characterization and spectroscopy.
•    Nanoscale fabrication and 3D nanoprinting.
•    Topological materials, quantum materials, or related nanoscience research.

Job Description:

• Identify patients requiring telecare interactions.
• Perform comprehensive assessment for medical, functional, cognitive, psychological, social, environmental and financial needs to identify issues for interventions.
• Provide patient and family education in managing the patients' disease in accordance to approved National Guidelines.
• Make appropriate referrals according to patients' needs.
• Document care plan timely and accurately.
• Participate in teaching and training professional development of telecarers related knowledge and skills.

Job Requirements:

• Possess a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Nursing or equivalent.
• Advanced diploma / post-basic certificate in any discipline for the Senior Staff Nurse position
• Registered with the Singapore Nursing Board

Only shortlisted candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Postdoctoral-Fellow-%28LKYSPP%29-%2833265%29/33265-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

We are seeking a full-time Postdoctoral Fellow to work on research in the areas of demographic aging and mortality from a social policy perspective, with an active focus on Singapore and Asia. The project is part of a larger interdisciplinary research program aimed at developing a better understanding of how aging beliefs and mortality expectations may influence retirement decision-making among individuals and households. The Principal Investigator of this project is Associate Professor Joelle Fong. 

The LKY School of Public Policy is part of the National University of Singapore, which ranks 8th in the world and 1st in Asia in QS World University Rankings.

Description:

Candidates must hold a PhD in Demography, or Economics, or Sociology. A strong knowledge of mortality analysis and life table methods is required. Candidates with also some experience in the household economic and/or financial sectors will be a particularly good fit. The successful candidate must demonstrate good overall competence in quantitative research methods and be proficient with statistical software such as STATA or R. Due to the nature of the role, excellent written and spoken English is essential. 

The Postdoctoral Fellow will conduct independent, in-depth, and publishable research on aging beliefs and mortality expectations, and their implications on household decision-making. The geographical focus covers Singapore, and may include parts of Asia. There will be opportunities to design and field surveys to collate primary data. The full-time Postdoctoral Fellow is expected to produce two journal articles during their contract. Other responsibilities include:

• Contribute to the design and fielding of surveys to collate individual-level data
• Contribute to book chapters and policy reports 
• Prepare presentation materials for meetings, conferences, etc
• Prepare manuscripts for submission, and research administration
• Any other work as assigned

The position will have an initial one-year term with the possibility of renewal for a second year based on satisfactory performance and available funding.

Qualifications

• A PhD degree in Demography, or Economics, or Sociology, from a reputable university
• Familiar in working with large datasets for statistical analysis
• Good track record in publishing in related, peer-reviewed journals
• Demonstrate good organisational and analytical skills
• Responsible, detail oriented, and perfection-seeking
• Must be able to self-motivated, able to work independently, as well as in a team
• Expertise in topics on household economics, household finance, economics of aging, and retirement is a plus

The candidate is expected to be physically present in office during the stipulated working hours, and able to commit to at least 1 year of service. 

Benefits:

• Internationally competitive salary, 1-year contract
• Salary will be commensurate with the candidate’s qualifications, track record, potential, experience
• Possibility of renewal of contract for additional year
• Highly collegial working environment with an internationally diverse group of scholars
• Excellent research support provided by the School and NUS

Application Procedure:

Interested applicants are invited to send the following list of documents via the NUS Career Portal.

• Cover letter
• Curriculum vitae
  Three academic publications (journal articles, commentary or policy reports)

Your cover letter should include details such as your highest qualifications, past research experience, last drawn salary (if applicable), and expected salary. Please also state when you can begin work, if you are selected for the role.

Applications will be accepted until the position is filled. Should you be shortlisted, a faculty member or an administrator will be contacting you directly for an interview. 

Interested applicants are invited to apply directly at theNUS Career Portal. Please note your application will only be processed if youapply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Head-of-Strategic-Relations/32770-en_GB/

We regret that only shortlisted candidates will be notified.

About NUS School of Business

Established in the same year that Singapore gained independence, NUS Business School has grown into one of the world’s leading business schools. It is distinguished by its ability to combine globally relevant business knowledge with deep Asian perspectives, equipping students to lead Asian enterprises on the global stage and enabling international businesses to thrive in Asia.

For over five decades, NUS Business School has delivered a rigorous, relevant, and enriching education to exceptional students from around the world. This success is driven by a dedicated community of professionals committed to fostering a supportive environment that nurtures and develops future business leaders. We are now looking to welcome new talent into our BIZ family.

To learn more about NUS Business School, please visit: https://bschool.nus.edu.sg/

Job Description

The appointed individual will lead the Strategic Relations Office, taking charge of building, managing, and strengthening the School’s relationships with key external institutional stakeholders. The role focuses on leveraging these partnerships to support and advance the School’s strategic objectives.

Key Duties and Responsibilities of the Head of Strategic Relations:

• Identify and cultivate strategic partnerships, both locally and internationally, to position the School as a preferred partner for industry, government, and academic institutions
• Collaborate with the Deanery to design and implement initiatives that drive the School’s growth and long-term success
• Engage effectively with diverse stakeholders to sustain existing partnerships, establish new regional and global collaborations, and unlock opportunities aligned with strategic priorities while enhancing the School’s global reputation and resources
• Work cross-functionally to secure internal alignment and support for strategic initiatives
• Champion the adoption and effective use of the School’s CRM system, ensuring it supports the overall relationship management strategy and becomes integral to internal processes
• Foster a culture of professionalism, excellence, and accountability within the team
• Lead, mentor, and develop a high-performing team, while motivating and retaining top talent
• Set clear goals, key performance indicators, engagement strategies, and timelines; establish systems and processes to monitor progress and evaluate outcomes
• Support the School’s Management Advisory Board and strengthen meaningful board engagement
• Oversee accreditation processes and manage Memoranda of Understanding (MOU) agreements

Qualifications

• At least 15 years of professional experience, with a proven track record in managing relationships across diverse stakeholders and geographies. The candidate should demonstrate the ability to build cohesive, high-performing teams and effectively guide them in both internal stakeholder engagement and external partnership development.
• A visionary, analytical, and resourceful thinker who is both creative and commercially astute, with a strong ability to identify opportunities and address complex challenges
• Strong executive presence, along with excellent communication and pitching skills, to inspire confidence and build meaningful relationships with the NUS Business School community, its stakeholders, and external partners
• Strategic mindset with the ability to synthesize information, connect insights, exercise sound judgment, and navigate challenges in a fast-paced, dynamic, and ambiguous environment
• Skilled at understanding the motivations and incentives of individuals and institutions, and leveraging this insight to create mutually beneficial outcomes
• Well-informed on current affairs, as well as business and industry ecosystems
• Proven ability to align and mobilize teams across functions and locations, each with differing KPIs, toward shared goals
• Highly proficient in CRM systems, with demonstrated success in using them to generate insights, facilitate collaboration, and drive coordinated organizational action
• Resilient, adaptable, and capable of performing effectively under pressure
• Relevant experience in external relations, corporate engagement, business development, and partnership or alliance management
• A strong global professional network; prior experience within institutions of higher learning will be an added advantage
• Willingness and ability to travel for business, both regionally and internationally, to build and sustain strategic partnerships

Social Media Executive (Content Creator)

Are you chronically online, obsessed with trends, and always thinking in Reels? We want you. We're looking for a creative and energetic individual to join our team and take charge of our social media presence across TikTok and Instagram.

No experience? No problem — if you've got the passion and the eye for content, we'll help you build the rest.

What You'll Do

• Conceptualise, shoot, and edit short-form video content for TikTok and Instagram (Reels, Stories, carousel posts)
• Plan and manage a consistent content calendar across platforms
• Stay on top of trending sounds, formats, and challenges — and act on them fast
• Write engaging captions and copy that match the brand voice
• Monitor post performance and suggest improvements based on insights
• Engage with followers and help grow an active online community
• Collaborate with the team on campaigns, product launches, and promotions

Who We're Looking For

• Diploma or Degree in Marketing, Communications, Mass Media, or a related field
• Fresh graduates and self-taught creators are welcome to apply
• Naturally in tune with TikTok and Instagram trends
• Basic video editing skills (CapCut, InShot, or similar apps)
• A good eye for aesthetics, storytelling, and what makes people stop scrolling
• Self-motivated, creative, and not afraid to try new ideas
• Bonus: experience running your own social media pages or creating content independently

What We Offer

• Creative freedom to experiment and bring your ideas to life
• Training and mentorship to sharpen your marketing skills
• Performance incentives and commissions
• Clear career growth path in digital marketing
• Fun, supportive, and collaborative team environment

Role Overview

We are seeking a detail-oriented Drafter to support our projects by producing accurate technical drawings and coordinating closely with designers and project teams.

Key Responsibilities

1. Technical Drawing & Drafting

• Prepare 2D/3D drawings (layouts, sections, elevations) based on project/site requirements and sales requests

• Modify product profiles and develop new designs in 2D/3D based on management.

• Prepare as-built drawings based on final site conditions 

• Convert design concepts into accurate technical/shop drawings for production and installation

• Ensure drawings comply with project specifications and site requirements

2. Design & Project Coordination

• Liaise with project managers and sales team to align drawings with design intent

• Revise drawings based on feedback, site conditions, and client requirements

• Support submission drawings and documentation when required

3. Documentation & Detail Accuracy

• Maintain proper documentation of drawings and revisions

• Ensure all drawings include accurate measurements, materials, and specifications

• Check for discrepancies between drawings and actual site conditions

4. Site & Production Support

• Work closely with production/installation teams to ensure drawings are buildable and practical

• Assist with updates to drawings based on site measurements or changes

• Support coordination between office and site teams

• Attend tender meetings and technical discussions meeting when required

Requirements

• Proficient in AutoCAD, SketchUp & Excel (Revit is a plus)

• Interpret main contractor (Maincon) and PE specifications to produce technical drawings aligned with company products

• Able to speak and write English fluently

• Ability to read architectural, structural, and M&E drawings

• Strong attention to detail and good coordination skills

• 1–3 years of relevant experience preferred (junior roles welcome)

Skills & Competencies

• Comfortable handling multiple small projects simultaneously

• Prioritize work to meet submission timeline

• Able to work independently with guidance from designers or managers

• Willing to support both design and operational coordination tasks

  Come and join our team!

Responsibilities

• Ensure all site activities are carried out in full compliance with client requirements, approved drawings, relevant building codes, and statutory regulations.

• Review construction drawings, specifications, and contract documents to ensure alignment with project requirements and regulatory standards.

• Provide overall supervision of contractors, ensuring strict adherence to approved method statements, safe work procedures, and quality standards.

• Verify that all works are executed in accordance with the Consultant’s instructions and approved submissions.

• Identify, report, and document any discrepancies, non-conformities, or potential risks, and recommend practical and timely solutions to mitigate delays.

• Conduct regular site inspections to monitor workmanship quality, identify defects, and ensure prompt implementation of corrective actions.

• Inspect materials delivered to site to confirm compliance with approved material submissions, specifications, and samples.

• Witness and oversee testing of materials (e.g., concrete, reinforcement steel, and finishes) to ensure compliance with project quality requirements.

• Monitor inspection, testing, and commissioning activities to ensure alignment with design intent and contract specifications.

• Maintain comprehensive and accurate site records, including daily reports, inspection checklists, and non-conformance reports.

• Ensure proper documentation and updating of as-built drawings, incorporating all approved changes.

• Prepare periodic progress reports detailing work status, delays, quality issues, and safety matters for submission to the Project QP/Consultant.

• Evaluate and verify contractors’ progress claims, including completed works and materials on-site, prior to recommending certification.

• Monitor project schedules, identify potential delays, and propose mitigation measures to ensure timely project completion.

• Act as the key liaison between contractors, consultants, and clients to facilitate effective communication and coordination.

• Promptly report all quality concerns, safety issues, and progress challenges to the Project QP or Consultant team.

Requirements

• Degree in Civil or Structural Engineering from a recognized university, with accreditation as a Registered Resident Engineer with the Institution of Engineers Singapore (IES).

• Minimum 5 years of relevant experience as a Resident Engineer, with proven exposure to private high-rise developments, industrial facilities (e.g., factories), HDB projects, and infrastructure works under CAG and LTA.

• Thorough knowledge of the Building Control Act, relevant regulations, and standard forms of contract.

• Demonstrated capability in contract administration, including maintaining proper site documentation and compliance with statutory reporting requirements.

• Strong leadership, coordination, and problem-solving skills, with the ability to manage multiple stakeholders effectively.

• Excellent interpersonal and communication skills, with a collaborative approach to working with clients, consultants, and contractors.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines
• Learns how to document work and maintain study documentation and laboratory records
• Learns how to use laboratory equipment and software appropriate for assigned tasks
• Attends and participates in project meetings
• Learns to perform peer review of data
• Learns to plan assigned workload on a daily basis and effectively schedule multiple assignments
• Contributes to a cohesive team environment
• Plans individual workload in coordination with team members
• Maintains a clean and safe laboratory work environment
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Job Requirement:

• Candidate must possess at least Diploma in Food Science, Chemistry, Science or equivalent
• Interacts with operational personnel, scientific personnel, and department management
• May work with potentially hazardous materials
• Overtime and weekend work as required
• Work requires some standing and sitting for long periods of time, including working within a laboratory hood and standing at a bench top
• Work requires use of PPE (personal protective equipment)
• Will be exposed to potential food allergens
• Entry level are welcome

The Job

We are looking for a Senior Backend Engineer (AI & Automation Focus) with strong experience in building AI workflows as well as good knowledge of .NET to build scalable backend systems while driving AI-powered automation and internal tooling initiatives.

In this role, you will contribute to core backend development while identifying manual processes across the business and transforming them into efficient solutions using AI tools, automation frameworks, and modern backend engineering practices. You will also help build the platform layer that enables AI agents and automation workflows to interact securely and reliably with internal systems.

This role is ideal for someone who enjoys combining strong backend engineering fundamentals with practical AI adoption to improve productivity, scalability, and operational efficiency.

Key Responsibilities:

• Designing and developing backend services and applications using .NET and C#.
• Building and maintaining scalable backend systems with a focus on performance, reliability, and maintainability.
• Analyzing internal workflows to identify manual, repetitive, or inefficient processes.
• Building internal tools, automation solutions, and AI-assisted applications to improve operational efficiency.
• Evaluating and implementing practical AI use cases to solve real business problems.
• Integrating AI tools and models into backend systems and operational workflows.
• Designing APIs and backend patterns that enable safe interaction with AI agents and automation systems.
• Building and maintaining CI/CD pipelines to improve development and deployment processes.
• Collaborating with product, operations, and business teams to deliver impactful technical solutions.
• Contributing to architecture decisions, engineering standards, and backend best practices.
• Deploying and managing backend and automation solutions using Microsoft Azure.
• Monitoring and improving system reliability, scalability, and performance.

Ideal Candidate

• You have experience in .NET / C# backend development and proficiency in cloud services.
• You have experience building and maintaining CI/CD pipelines.
• You possess strong understanding of backend architecture, APIs, integrations, and scalable system design.
• You have practical experience using AI tools such as ChatGPT, Claude, GitHub Copilot, or similar platforms.
• You have experience using AI to accelerate development, automate workflows, or build productivity tools.
• You have the ability to understand business processes and translate them into technical solutions.
• You are comfortable working across both engineering and operational problem spaces.
• You possess strong problem-solving skills with a proactive and ownership-driven mindset.
• You have excellent communication and stakeholder collaboration skills.
• You have experience with workflow automation platforms, orchestration tools, or agent-based systems(preferred).
• You are familiar with LLM integrations, AI APIs, or prompt engineering concepts (preferred).
• You have knowledge of DevOps practices, observability, and cloud security fundamentals (preferred).
• You have experience building internal tools or business process automation systems (preferred).

About Rently

Our mission is to make renting simple, flexible, and rewarding, empowering renters to live on their own terms. Our vision is to build the universal infrastructure for rental commerce and redefine how money moves in the rental economy. In Singapore, Rently offers a unified rental platform that brings together rent payments and financial flexibility in one seamless experience. Tenants can pay rent, earn rewards, lower upfront move-in costs, or delay rent payments, all within a single product flow designed for modern renters. We integrate with national digital IDs (e.g. SingPass) to enable secure and transparent transactions. https://www.rently.sg In the UAE, Rently offers a rent-now-pay-later monthly subscription that converts annual rental payments into manageable monthly instalments, while ensuring property owners receive rent upfront.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Assistant-%28Ultrasonographer%29-Dept-of-Medicine/33251-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for Research Assistant position for the “Immunological approaches to Chronic Hepatitis B Functional Cure” in the Hepatitis Research Unit, Yong Loo Lin School of Medicine. The large burden of CHB leading to liver cancer and end stage liver disease, can be addressed by treatments leading to Functional Cure (HBsAg loss), associated with ~70% reduction in such outcomes. There are many new agents being evaluated but the likely successful combination will rely on reducing viral antigen burden and stimulating immune responses. Our study proposal will provide insights into immune mechanisms of HBsAg loss, a strategy to maintain long term reduction in qHBsAg and a proof-of-concept study of therapeutic vaccine using a highly immunogenic HBV-CPG vaccine in CHB populations most likely to respond, those with low levels of HBsAg, , more information on the department is available at Department of Medicine. Appointments will be made on a yearly contract basis.

Purpose of the post

The RA is responsible for providing the following scans on clinical trial patients:

• abdominal ultrasound
• ARFI (Acoustic Radiation Force Impulse), an ultrasound-based tool to assess liver stiffness

Main Duties and Responsibilities

Primary Responsibilities and Duties

• Perform abdominal ultrasound and ARFI.
• Sending images to overseas partner for the Radiologist’s review.
• Communicating with the coordinator the official results.
• Confirm patient identity before the procedure, while maintaining patient anonymity as per study protocol.
• Responsible for general housekeeping of the procedure room.
• Ensure proper maintenance and upkeep of equipment.
• Good communication with PI and research coordinators

Secondary Responsibilities and Duties (20%)

• Ensure proper maintenance and upkeep of equipment
• Ensure proper scheduling of patients
• Good communication with PI and study team

Qualifications

Bachelor of Science in Diagnostic Radiography and Imaging

The applicant should:

Experience:

• At least 3 years experience in ultrasonography

Skills:

• Compassionate and good patient care
• Good interpersonal and communication skills
• Customer and service oriented
• Good team player
• Willing to train in transient elastography

Interested applicants are invited to apply directly at theNUS Career Portal. Please note your application will only be processed if youapply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Assistant-%28LKYSPP%29-%2833248%29/33248-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

The Lee Kuan Yew School of Public Policy is looking for a Research Assistant who will assist with ongoing projects on public policy, particularly behavioural public policy that draws insights from behavioural economics and psychology.  Responsibilities could include (but is not limited to): 

• Scoping and collating literature reviews
• Support for grant applications and administration
• Assist with the preparation and submission of human subject ethics protocols
• Preparing questionnaires/survey instruments
• Collecting, cleaning, formatting and analysing primary/secondary data
• Assist with the editing and preparation of documentation and manuscripts relating to related projects
• Assisting with events associated with research projects, such as planning and hosting conferences and workshops

Qualifications

• A Master’s degree in the social sciences
• Due to the nature of the role, excellent spoken and written English
• Strong proficiency of statistical software, such as R, SPSS, Stata
• Keen interest in behavioural public policy
• Commitment to meeting deadlines
• Independent, enthusiastic and attentive to details
• Knowledge of data visualization software such as Tableau, will be a plus
• Prior experience in a research role will be preferred

We are hiring a Senior Systems Analyst (Service analyst) who will be providing advanced technical support for the HEALIX data streaming platform once it becomes fully operational. This role focuses on diagnosing and resolving issues escalated from Level 1 (L1) support, maintaining system stability, and coordinating with engineering and vendor teams to ensure continuous service availability and optimal performance. 

Role & Responsibilities

• Provide the application support for IDMC ETL jobs and data pipelines
• Monitor scheduled and on‑demand workflows, mapping and transformation steps
• Diagnose application failures by investigating logs, error messages, and transformation logic
• Perform root-cause analysis and document findings, impact, and remediation steps
• Restart failed jobs or tasks and validate recovery
• Optimize ETL job performance within application scope if required
• Validate end-to-end workflow completion and downstream data delivery
• Escalate recurring, complex, or platform-impacting transformation/mapping failures with reproducible evidence
• Maintain and update runbooks, recovery playbooks, incident logs, and operational documentation
• Follow change-control and governance processes for any configuration or mapping changes
• Support problem management activities by identifying and addressing underlying technical issues
• Participate in change management processes, including testing and deployment of patches, upgrades, and new features
• Work closely with L1 support, infrastructure, data engineering, and vendor teams to ensure timely issue resolution
• Document troubleshooting procedures, resolutions, and updates for knowledge base improvement
• Communicate technical updates and incident statuses to relevant stakeholders

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field
• minim 3 years of experience in application or platform support, preferably in data systems or cloud environments
• Experience with IDMC, or data streaming technologies is an advantage
•  Strong analytical and troubleshooting abilities
•  Proficient in incident and problem management processes (e.g., ITIL framework)
•  Good communication and stakeholder management skills

Responsibilities:

• Supervise and inspect civil and structural works to ensure compliance with approved drawings, specifications, method statements, and local authority requirements
• Coordinate with contractors and consultants to resolve site issues related to civil, structural, and integrated fit-out works
• Conduct site inspections and monitor work progress, quality, and safety
• Report any deviations or non-conformities to the RE/SRE/QP promptly and ensure corrective actions are implemented
• Review and verify shop drawings, material submissions, and progress claims
• Monitor and document integrated fit-out works, ensuring proper coordination with base building structures and services
• Prepare and submit daily site reports, inspection checklists, and documentation records
• Ensure all works comply with statutory requirements and industry codes of practice

Requirements:

• Diploma in Civil and Structural Engineering or equivalent
• Minimum 3–5 years of relevant experience in A&A projects with integrated fit-out experience
• Registered RTO (C&S) with IES / ACES
• Knowledge of BCA regulations, local codes, and safety requirements
• Experience in reviewing shop drawings and fit-out integration with structural elements
• Good interpersonal and communication skills, with a proactive and detail-oriented approach
• Certificate in Building Construction Supervisors Safety (BCSS) is required

Role Overview

We are seeking a highly capable Projects & Procurement Lead to drive end-to-end strategic planning, procurement, and execution of key logistics initiatives across SPX Express.

This role sits at the intersection of network planning, procurement, and operational strategy, responsible for ensuring SPX scales efficiently through robust capacity planning, strong vendor ecosystems, and data-driven decision-making.

You will lead strategic initiatives across network expansion, new logistics products, cost optimisation, and operational transformation, working closely with senior stakeholders across Operations, Finance, Product, and Regional teams.

Key Responsibilities:

1. Strategic Planning & Project Leadership

• Lead end-to-end planning and execution of strategic SPX projects

• Drive initiatives such as new service rollouts, operational improvements, and strategic growth initiatives

• Evaluate and execute new business opportunities including service expansion and new logistics solutions

• Develop project roadmaps, business cases, implementation plans, timelines, and performance tracking frameworks

• Manage project risks, dependencies, and cross-functional alignment to ensure successful delivery
  

2. Procurement & Vendor Management

• Oversee procurement activities for operational and strategic requirements across SPX Express

• Lead vendor sourcing, evaluation, negotiation, contracting, and performance management

• Build and manage supplier relationships to ensure cost efficiency, reliability, and service quality

• Drive procurement governance, compliance, and risk management standards

• Partner with Business Intelligence & Finance on budgeting, forecasting, and cost planning
  

3. Business Analysis & Problem Solving

• Analyse large and complex datasets to identify operational gaps, inefficiencies, and improvement opportunities

• Translate insights into actionable recommendations for leadership decision-making

• Conduct deep-dive analyses across key topics such as:

  Driver incentive effectiveness

  Driver performance and productivity

  Service quality improvement initiatives

  Cost efficiency and optimisation opportunities
  

4. Cost Optimisation & Operational Efficiency

• Drive initiatives to reduce operational cost while maintaining service quality

• Identify opportunities to improve procurement efficiency and vendor cost structures

• Support development of savings pipelines in partnership with Finance and Operations stakeholders

• Continuously improve processes to enhance productivity and execution efficiency
  

5. Stakeholder Management & Execution Leadership

• Collaborate with cross-functional stakeholders across Operations, Commercial, Product, Finance, Legal, Government Relations, and Regional teams.

• Lead project working groups and ensure alignment across multiple stakeholders

• Drive structured decision-making in a fast-paced and ambiguous environment

• Mentor junior team members and contribute to capability building within the function
  

Job Requirements 

Experience

• Bachelor's degree in Business, Engineering, Supply Chain, Operations Management, Economics, or a related field.

• Minimum 5 years of experience in strategy, project management, procurement, operations, consulting, or supply chain-related roles

• Strong experience in logistics, e-commerce, transportation, or high-growth technology environments

• Proven track record of leading cross-functional projects from ideation to execution

• Prior experience in procurement, vendor management, or commercial negotiations is highly preferred

Skills & Competencies 

• Strong analytical and problem-solving skills with ability to work with large datasets

• Advanced proficiency in Excel; SQL / Tableau / Power BI is a plus

• Strong project management and execution capabilities

• Strong stakeholder management and influencing skills

• Strong business acumen with ability to balance cost, operations, and customer impact

• Ability to thrive in fast-paced, ambiguous environments

• Excellent communication and structured thinking skills

Job Description

We are seeking motivated and proactive individuals who are keen to take on challenges and contribute to a dynamic team environment. Guidance and mentorship from senior and experienced staff will be provided to support professional development.

The Technical Superintendent will support the management and execution of offshore and marine projects, including asset inspections, maintenance planning, project coordination and technical support for company operations.

Key Responsibilities

• Report to the assigned Supervisor/Manager.

• Plan and conduct regular site visits to support the company's operational activities for its assets.

• Carry out inspections of company assets, such as vessels and offshore platforms, during construction, operation, or project evaluation stages.

• Investigate technical issues encountered during operations and recommend appropriate solutions.

• Source, review, and evaluate quotations from vendors and suppliers for equipment, parts and services.

• Conduct maintenance audits to assess the operational condition of company assets.

• Assist in developing and maintaining maintenance systems for company assets where required.

• Coordinate with relevant departments and stakeholders on technical and operational matters.

• Provide progress updates to management on ongoing projects, including charter hire, development projects and new building projects.

• Support project management activities such as site inspections, construction supervision and project coordination when required.

• Assist in budget preparation for projects, repairs and maintenance requirements.

• Evaluate the performance of suppliers and service providers.

• Ensure compliance with the company’s Quality Management System (ISO), HSSE (Health, Safety, Security and Environment) standards and ESG practices.

• Participate in continuous improvement initiatives within the department and the organisation.

• Perform other duties assigned by the company from time to time.
  

  Requirements

  • A diploma or Degree in Engineering or a related discipline.

  • Minimum 10 years of relevant experience in the offshore or marine industry.

  • Experience in supervisory or project coordination roles within the offshore or marine industry would be advantageous.

  • Familiarity with project management or construction management practices.

  • Proficiency in Microsoft Office applications; experience with drafting software would be an advantage.

  • Knowledge in one or more engineering disciplines such as Structural, Mechanical, Electrical, Instrumentation, Architectural Outfit or Piping would be beneficial.

  • Strong problem-solving, communication and interpersonal skills.

  • Ability to work effectively with teams from diverse backgrounds and across different locations.

  • Candidates with Safety Supervisor or Ship Repair Manager certification will have an added advantage.

  • Willingness to travel( e.g: last min travelling), including overseas assignments, when required.
    

We are seeking motivated and proactive individuals who are keen to take on challenges and contribute to a dynamic team environment. Guidance and mentorship from senior and experienced staff will be provided to support professional development.

As a Project Superintendent, you will be responsible for the following duties:

Main Tasks and Responsibilities

• Report to the assigned Supervisor/Manager.
• Maintain and manage the document filing and control system for project-related documentation. Projects may include, but are not limited to, new vessel construction, vessel operations, renewable energy projects, and offshore oil and gas developments.
• Communicate effectively with relevant departments, suppliers/vendors, and third parties regarding project documentation and submissions.
• Assist in investigating technical issues encountered during project execution and support the development of practical solutions.
• Assist in monitoring project progress through site visits and participation in progress meetings.
• Assist in sourcing, obtaining, and reviewing quotations from vendors/suppliers for parts, equipment, and services.
• Participate in the Company’s ISO internal audit activities where required.
• Coordinate with relevant departments and personnel on technical and operational matters.
• Provide regular updates to the assigned Supervisor/Manager or relevant Person-in-Charge on ongoing projects, charter hire activities, development projects, or new vessel builds.
• Assist in the preparation of budgets for new projects, repairs, or maintenance requirements.
• Support the evaluation of suppliers, service providers, and manufacturers where applicable.
• Contribute to departmental or organisational improvement initiatives, including continuous improvement efforts.
• Ensure compliance with the Company’s Quality Standards (ISO), HSSE (Health, Safety, Security and Environment), and ESG (Environmental, Social and Governance) practices in all assigned tasks.
• Participate in the Company’s ESG initiatives and contribute suggestions for improvement where appropriate.
• Carry out other duties and responsibilities assigned by the Company from time to time.

Requirements / Knowledge / Competencies

• Diploma or Degree in Engineering, Shipbuilding, Marine Studies, or a related field, or equivalent relevant industry experience.
• Experience in offshore, marine, or shipbuilding environments will be an advantage.
• Approximately 3 years of relevant experience in Oil & Gas, offshore projects, or vessel construction will be considered.
• Willingness to learn and develop within a project-based operational environment.
• Participation in project-related meetings and company meetings where required.
• Proficiency in Microsoft Office applications; experience with drafting or engineering software will be an advantage.
• Strong communication and interpersonal skills, as the role involves coordination with clients, subcontractors, and stakeholders from diverse backgrounds.
• Knowledge or experience in one or more engineering disciplines such as Structural, Architectural Outfit, Electrical, Instrumentation, Mechanical, or Piping will be an advantage.
• Ability to work collaboratively within a team environment while managing assigned responsibilities.
• Candidates should be flexible and able to accommodate short-notice travel when required.

Job Descriptions:

• Verify expenses and reimbursement claims, and review payment vouchers.
• Manage inventory and calculate material costs.
• Manage fixed assets and conduct annual physical stock counts.
• Prepare expenditure schedules and reports.
• Assist with GST Filling processes.
• Handle surveys and other related regulatory submissions.
• In charge of the annual financial audit.

Requirements:

• Diploma or Degree in Accounting, Finance, or related discipline.
• Min 3 years of relevant accounting experience
• Proficient in Microsoft Excel
• Experience with SAP Accounting systems is preferred.

Interested candidates, please send in your resume stating current and expected salaries to us.

*** We regret that only shortlisted candidates will be notified ***

About VSMC

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary

You are responsible for identifying, assessing and advising on risks arising from the workplace health, environmental and/or work processes, recommending measures to eliminate or minimize and control the risks and implementing the measures.

Key Responsibilities

• Conduct job and environment hazard and risk assessments, perform workplace evaluations, and implement corrective and preventive actions
• Apply relevant licenses, conduct tests and provide necessary inspection reports on environment and safety to drive improvement
• Lead and continually review existing and new Fab processes and equipment for EHS compliance, including managing waste, air, water, chemicals, gas and others
• Manage semiconductor process safety, establish Environment, Health and Safety (EHS) culture, implement and enhance the EHS program for employees and contractors
• Perform regular and ad-hoc inspections. audits and supervise hazardous operations safely
• Lead and facilitate ERC (Emergency Response Committee) related activities such as factory emergency response, fire, gas leak and others
• Collaborate with relevant departments for ISO14001, ISO45001, ISO14064, and ISO50001 management systems certification and compliance
• Provide technical, regulatory and process guidance to address emerging EHS issues

Education Qualification & Essential Experiences

• A bachelor’s degree or higher in Engineering or Science background including Occupational Safety, Chemical Engineering or Chemistry, environmental science and emergency response or management
• Minimum of 2 years of experience in semiconductor, electronics manufacturing, or other chemically intensive manufacturing industries and regulatory compliance preferred.
• Possess industrial safety, environmental protection, and fire protection related certificates

Key Skills and Attributes

• Strong analytical skills and able to work under pressure in a fast-paced environment
• Good interpersonal, leadership and communication skills to work effectively across functions and geographical teams with diverse background
• Goal driven and an excellent team player that can work under pressure in a dynamic and fast-paced environment
• Has a growth mindset, prioritizing adaptability, resilience, innovation, and ongoing learning to support business needs

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases

Reporting to the VP, Marcom / AM, Marcom, the key role of the Customer Service Officer is to:

• Handle systems relating to shopper management and assist in mall inspection
• Assist CMO in tenant relation matters (E.g. Facilitate tenant’s request and issuance of mall communication materials)
• Provide assistance and general information to shoppers at the Concierge Desk
• Handle the administrative and clerical work relating to the events and promotions at the mall
• Handle mall redemption programs such as vouchers, premiums, and parking
• Assist in customer reward programs including educating tenants on the voucher program
• Assist in collating tenants’ gift voucher reimbursement.
• Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, photographing, etc.
• Handling and administering Lost & Found items
• Answering incoming phone lines and email enquires
• Assist with assigned administrative duties from Marcom Manager
• Assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk. This includes efficient allocation of tasks among officers, conflict resolution, etc.
• Prepare monthly duty roster and ensure efficient allocation of manpower.
• Any other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.

Requirement:

• Diploma in Marketing or a related field
• At least 1 year of proven marketing communications experience in the retail / mall industry.
• Creative, dynamic, and resourceful with good media and relevant promotional partners’ contacts
• A team player and self-starter with good interpersonal skills, excellent written and verbal communications skills, and a keen eye for detail and design aesthetics
• Data driven and results-oriented, comfortable with numbers and able to meet tight deadlines
• Proficient in Microsoft Word, Excel & Powerpoint
• Proficient in English, both written and verbal.
• Ability to work in fast pace environment, under pressure and deadlines.
• Fast and independent with strong organizational skills
• Self-motivated and able to work under pressure

*Please note that only shortlisted candidates will be notified. Thank you.

Overview 

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? P&G Brand Manager identifies business opportunities and works with the multi-functional team to build cohesive commercial plans! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for Vietnam via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities. 

Your Team 

You and other Brand Managers (each handling a brand/category) will report to the Senior Brand Manager or Brand Director for the Category or Business Unit. You will work extensively with colleagues from Analytics and Insights, Sales, Communications, Finance,  Research & Development etc. 

What Success Looks Like 

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams 

• Deliver Scorecard Business Targets, in line with the goals of the Business Unit 

• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design 

• Successful Design and Deployment of Marketing Toolkits for the Brand 

Responsibilities of the role 

• Identify consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers 

• Lead consumer researches to develop qualified brand concept, benefit and claims that addresses consumers’ unmet needs 

• Communicate with local partners, stakeholders and suppliers to drive P&G business initiatives 

• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of consumers 

• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation and demos, etc.), and deploy/guide the delivery team for execution 

• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests. 

• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team 

• Work with technical team to find the best solution of supply chain to manage the product cost within affordable level 

Role Requirements 

• A college degree (Bachelor’s or Master’s is fine, preferably with some business focus) 

• Excellent forward-thinking, strategic and courageous leadership skills 

• Strengths with strategic and analytical thinking 

• An ability to drive innovation and brand growth 

• Strong ability to communicate and team capabilities 

• Knowledge of Vietnamese market will be a huge plus as role requires you to work on our product branding and executions related to the Vietnam market 

About us 

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.  

Visit http://www.pg.com to know more. 

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas. 

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.  

About the team:

This role sits within the Customer Service team and supports the MariBank customer servicing operations. The role focuses on improving banking customer experience, customer service agent productivity, and operational efficiency across the customer service function.

Job Description:

• Responsible for the management of various Customer Service support functions such as system management, data reporting, and performance monitoring. These functions support the servicing of banking-related enquiries such as account servicing, payments, transfers, and card-related requests
• Drive the planning and implementation of new projects and initiatives to achieve continuous improvement in ops productivity, customer experience, and risk management
• Key product owner for all systems used by the Customer Service team (including ticketing systems, contact centre tools, and chatbot solutions that support the servicing of banking customers)
• Lead the rollout and enhancement of chatbot and manage a team of chatbot agents in ongoing iteration
• Drive system enhancements from end-to-end to improve user experience and efficiency
• Manage a team of support agents in their daily BAU work
• Leverage data analytics to generate actionable insights for the Customer Service team to improve operational performance and customer experience
• Monitor and analyse key performance metrics to ensure achievement of KPIs and business objectives for the Customer Service team
• Collaborate closely with Customer Service Operations, Product, and Technical teams to understand customer pain points, improve service processes, and enhance the overall customer journey

Requirements:

• Bachelor’s Degree and above in any field
• Strong written and verbal communication skills
• Prior experience in contact centre support role or similar experience is a plus
• Prior experience in banking / financial services is a plus