Job Summary
The Operations Admin supports daily operational activities across outlets by handling administrative tasks, coordinating monthly requisitions, and ensuring smooth communication between outlets, vendors, and internal teams. This role is key in maintaining accurate records, timely procurement, and operational efficiency.
Key Responsibilities
Requisitions & Inventory
- Handle monthly requisitions for all outlets, including stock, supplies, uniforms, and operational items
- Consolidate requisition requests from outlets and submit orders in a timely manner
- Coordinate with suppliers and internal stakeholders on order status, delivery schedules, and discrepancies
- Track inventory levels and flag shortages or overstock issues
- Maintain proper documentation for purchase orders, delivery orders, and invoices
Operational & Administrative Support
- Provide administrative support to the operations team on day-to-day matters
- Prepare and maintain operational reports, trackers, and records
- Liaise with outlet managers to ensure operational requirements are met
- Support outlet openings, closures, or special operational needs when required
Coordination & Communication
- Act as a point of contact between outlets, operations, finance, and vendors
- Follow up on outstanding requests and ensure timely resolution of issues
- Ensure compliance with company procedures and operational guidelines
Requirements
- Minimum Diploma in Business Administration, Operations Management, or related field
- Experience handling requisitions, purchasing, or inventory tracking preferred
- Strong organisational and time management skills
- Detail-oriented with good follow-up skills
- Proficient in Microsoft Excel and basic administrative systems
- Able to work independently and handle multiple outlets
Key Competencies
- Attention to detail
- Good coordination and communication skills
- Ability to work under deadlines
- Problem-solving mindset
