IT support engineer

Job Type   /   Job Level

Full-time   /   Others/Any

Company Location

Singapore

Duties And Responsibilities

Provide on-site and/or remote technical assistance to customers, diagnosis and troubleshooting of technical problems
Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
IT asset management and other adhoc duties as assigned

Qualifications

Bachelor’s degree in computer science, IT or related field or equivalent in education and experience
Knowledge in Microsoft O365, Teams, AD and management tools
Knowledge in Logitech and Poly products video conference systems
Knowledge in PC and IOS mobile devices
Good coordination and communication skills with internal and external customers
Strong analytical and issue resolution skills
Strong collaborative and team coordination skills
Able to work in a fast-paced environment
Be well organized and able to work under pressure
Good interpersonal skills with a service orientated approach
Be able to work well individually as well as with a team

Jobs in Singapore, Singapore » IT support engineer

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