Job Summary
The role will ensure cleanliness and orderliness of the rooms, to achieve a level of comfort and satisfaction that exceed guests’ expectation.
Job Description
Job Description
- Clean and inspect an allocated number of rooms set by the Housekeeping Supervisor
- Check through the apartment's inventories with residents upon check-in and check out
- Ensure that cleanliness, proper amenities, and literature placement are met according to working procedures and standards
- Report any loss, damage to linen, furniture, fixtures and equipment, and maintenance defects to the Housekeeping Supervisor or the Engineering Department Assist to train outsourced room attendants in housekeeping procedures and standards
- Oversee the performance of your assigned outsourced room attendants
- Provide support in daily operations
- Replenishing supplies (E.g., drinking glasses, writing supplies and bathroom items)
- Ensuring all equipment is in good working condition
- Attend to residents’ requests
- Assist in monthly linen inventory in your assigned area
- Update status of apartments / hotel rooms
- Manage the storing and issuance of linen and uniform
- Ensure that the laundry contractor meets cleanliness standards and deadlines
- Sort, count and record the number of linen and soiled articles
- Examine laundered items to ensure cleanliness and serviceability
- Perform related tasks as assigned
Key Qualification
- At least a higher secondary education
- Minimum 1 year of experience in Housekeeping
- Ability to work with little supervision while meeting high-performance standards
- Ability to follow instructions
- Good customer service, communications and interpersonal skills are a must
Diversity brings us closer to the communities we serve
Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organization, which helps our people to thrive each day.
