Pharmacy Retail Assistant

Ang Mo Kio- Thye Hua Kwan Hospital

Job Type   /   Job Level

Full-time   /   Others/Any

Company Location

Singapore

Job Description

Assist Retail Supervisor to achieve sales targets for our retail pharmacy
Provide good customer service and respond to customers’ queries and feedback in a timely manner
Promote product offerings and make recommendations that suit customers’ needs
Arrange delivery of products for subsidised patients and process subsidies
Responsible for the opening and closing of pharmacy
Maintain store cleanliness and ensure all in-store merchandise is well displayed and their price tags are up-to-date
Operate POS systems for payments, discount, refunds and exchanges
Ensure accuracy in handling float, cash and transactions
Report any discrepancies in revenue to Pharmacy Manager
Maintain adequate inventory levels and ensure that inventory is rotated in FEFO order
Monitor expiry date of inventory
Generate PO and perform stock receipt in an accurate and efficient way
Ensure proper documentation is provided as per SOP, including price change updates and credit notes
Handle the sales of rehabilitation equipment working closely with other staff, suppliers and clients
Collect payment and order subsidized rehab items / check stock with supplier / arrange delivery
Handle email exchanges between suppliers, clients, and staff, and provide information/ quotations
Ensure proper documentation is provided as per SOP
Generate PO, perform stock receipt accurately and on a timely basis, manage inventory, update catalogue
Provide cover for Retail Supervisor when necessary
Participate in quality improvement projects that drive towards work efficiency and zero-wastage
Participate in hospital related activities e.g. community-based projects
Perform other job related duties as assigned

Requirements

Min GCE O level
WSQ Diploma in Retail (Retail Operations) is preferred
Min 1 year of relevant experience in retail setting
Proficient in MS Word, Excel and Email
Experience in business development or sales will be highly advantageous
A team player with good interpersonal and communication skills
Adaptable, proactive, meticulous and able to handle stress and multiple deadlines

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Pharmacy Retail Assistant

Ang Mo Kio- Thye Hua Kwan Hospital

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