About Us
Endowus is an award-winning independent fee-only wealth & fund platform. Licensed in Singapore (MAS 101051) and Hong Kong (SFC BQR225), Endowus is the first digital advisor in the region to span private wealth and public pension (CPF & SRS in Singapore). We proudly serve as a fund investment platform and fiduciary advisor to over 250,000 individuals, family offices, charities, endowments, and institutions.
Today, we work with 100+ global leading asset managers across major asset classes – public markets, private markets, hedge funds and alternatives – and make it our job to assess and access their Best-in-Class funds, and advise clients on how to invest in these funds to reach their goals.
Our mission is clear: help people invest better so they can live easier today, and better tomorrow.
The team has deep domain knowledge in finance and technology, bringing together decades of experience from various banks and tech companies. We treasure our diversity in background and experience, and we look for people who share these beliefs in our mission.
About This Role
The Endowus Business Development and Partnerships (BDP) team is a pivotal business unit that develops and leverages key corporate relationships to amplify Endowus’ reach and build new business verticals. As we scale our B2B and B2B2C programmes across Singapore, operational excellence has become critical to delivering on our partner commitments and unlocking growth.
We are seeking a meticulous and proactive
Operations Analyst to own the operational backbone of our partnership programmes. This role sits at the intersection of business development, operations, and data — ensuring that our B2B initiatives run smoothly from onboarding through to ongoing delivery. You will work closely with the BD team and cross-functional stakeholders to build scalable processes, maintain accurate reporting, and drive continuous improvement.
This is an ideal role for someone early in their career who thrives on getting things right, enjoys solving operational puzzles, and wants to be part of a high-impact team in a fast-growing fintech.
Responsibilities & Ownership
Partnership Programme Operations
- Own the day-to-day operational execution of B2B2C partnership programmes, ensuring all processes are completed accurately and on schedule.
- Coordinate fund onboarding and related operational workflows with internal stakeholders to ensure timely implementation and follow-through.
- Manage regular reporting cycles, invoicing, and operational processes required to keep partner programmes running smoothly.
- Serve as the operational point of contact between the BD team and internal functions including Operations, Finance, and Compliance.
Process Improvement & Automation
- Identify inefficiencies in existing workflows and propose practical solutions to improve speed, accuracy, and scalability.
- Build and maintain dashboards, trackers, and automations that give the team visibility into programme performance and operational health.
- Document processes and operational controls to support knowledge-sharing and business continuity as the team grows.
- Drive continuous improvement initiatives and contribute to a culture of operational excellence within the BDP team.
Cross-Functional Collaboration
- Collaborate with Operations, Finance, Compliance, and other internal teams to support programme setup, maintenance, and delivery.
- Work with the Investment Office to understand upcoming products and ensure operational readiness for new offerings.
- Support the BD team with ad hoc analytical and operational tasks, including data checks, process analysis, and stakeholder coordination.
Requirements & Qualifications
- 0–2 years of experience in operations, business support, project coordination, or a related field; B2B experience preferred.
- Detail-oriented and reliable, with a high standard of accuracy and a track record of following through on commitments.
- Strong communication and stakeholder management skills, with the ability to work effectively across teams and levels of seniority.
- Comfortable working with spreadsheets, trackers, and operational tools — you are the person others come to when they need data organised.
- Pragmatic and solution-oriented, with a genuine willingness to learn and improve processes over time.
- Basic proficiency in SQL or a programming language for data analysis, reporting, and process automation.
- Strong analytical and problem-solving skills; you can spot patterns in data and translate them into actionable insights.
Nice to Have
- Experience working in a startup or high-growth environment.
- Familiarity with CRM platforms (e.g. HubSpot) or project management tools is a plus
- Demonstrated interest in fintech, wealth management, or financial services.
- Degree in Business, Finance, Economics, Engineering, Math/Statistics or a related discipline.
Our Investors, recognition, licensing
Founded in 2017, Endowus has raised a total of over U$130 million in funding from investors including UBS, EDBI, Prosus Ventures, Lightspeed Venture Partners, Citi Ventures, MUFG Innovation Partners, Singtel Innov8, Samsung Ventures, SBVA, OSK Ventures, Z Venture Capital, and ACF - a joint venture between JLIN LLC and The Wells Investments. Endowus also has some of the largest billionaire family offices in Asia, as well as the founders and employees of Endowus.
Endowus continues to push the boundaries on innovation and democratising access, as it partners with 100+ global fund managers across public markets, private markets, hedge funds and alternatives to provide world-class solutions to its clients at a fair and transparent cost, delivered through Endowus’ fee-only business model. Endowus Private Wealth clients have access to a comprehensive range of expertly curated strategies in private markets and alternatives from firms such as EQT, Carlyle, Partners Group, KKR, Ares, Brookfield Oaktree, HarbourVest Partners, Millennium, Point72, Balyasny, Brevan Howard, Bridgewater, Schonfeld, Hudson Bay, LMR, AQR and more.
Endowus’ leadership and growth have been recognised by the industry and it has attained numerous awards including recognition on the inaugural Fortune FinTech Innovators Asia 2024 list, as the leading WealthTech provider amongst 60 brands across the region transforming finance. Other accolades include Singapore’s Best Digital Wealth Management (Asia Asset Management’s Best of the Best Awards 2024), Singapore’s Best Digital Upgrade for enhancements made on the Endowus app (The Asset Triple A Digital Awards 2024), Singapore’s Best Digital Wealth Management Experience (The Asset Triple A Digital Awards 2023), and Best Wealthtech Solution 2023 (Asian Private Banker 9th Technology Awards). Endowus is also among the firms named in the World Economic Forum’s Technology Pioneers 2023, LinkedIn Top Start-ups 2024 and Forbes’ “100 to Watch” list for 2022.
The Endowus Group comprises Endowus' licensed companies in Hong Kong and Singapore, as well as Hong Kong-based multi-family office Carret Private. Endowus Group serves over a hundred thousand clients with content, advice and access. With group assets of over US$7 billion, it is one of the largest independent wealth managers in Asia. From a combination of providing 100% trailer fee rebates as direct cashback to clients, and fund fee savings from access to institutional share classes and exclusive funds, Endowus is estimated to help its clients save more than US$100 million in fees per year.
