What This Job Involves
The Workplace Services Coordinator plays a key role in delivering high‑quality workplace and facilities services while providing direct support to senior leadership. This role contributes to operational excellence, stakeholder engagement, and service delivery aligned with JLL’s
Future of Work approach.
The position requires a confident, service‑driven professional who can manage executive support, F&B and hospitality coordination, and workplace operations with minimal supervision.
Key Responsibilities
Client / Stakeholder Support
- Deliver a high standard of customer service to internal and external stakeholders
- Act as a key coordination point between workplace teams, vendors, and senior stakeholders
Procurement & Vendor Management
- Coordinate on‑site contractors and service providers to ensure service standards are met
- Support procurement of vendors, services, and workplace supplies
Finance Support
- Manage invoice processing, expense claims, and financial documentation accurately
- Coordinate with finance teams to ensure timely reimbursements
Health, Safety & Risk
- Conduct regular safety audits and ensure compliance with site procedures
- Support incident reporting, escalation, and business continuity activities
Site Operations Management
- Oversee loading dock coordination and delivery processes (if applicable)
- Manage conference room bookings, meeting setup, and executive hospitality requirements
- Coordinate F&B services for meetings, events, and senior leadership engagements
- Ensure adequate consumables and high standards of workplace cleanliness
- Manage client and contractor escorting in restricted‑access areas
Executive Support
- Provide end‑to‑end administrative and personal assistant support to senior leadership
- Manage calendars, travel arrangements, expenses, and confidential matters
- Ensure compliance with company policies and business conduct standards
Requirements
- Diploma or above preferred
- Minimum 1–3 years of experience in executive support, workplace services, facilities, or hospitality roles
- Able to work independently, manage priorities, and handle confidential information
