Total 10 job vacancies by SoftwareONE

At SoftwareOne we are looking for Sales Professionals that model a positive mindset and remain curious in all activities that they are involved in. Professionals that seek to maintain a joint-venture relationship with our customers, partners and internal support teams. Professionals who have a curious mindset and a hunger for knowledge for both our customers and our own business. Finally, they need to know how to have fun and recognise our customers' and team members' contributions.

A Business Development Director (BDD) is a sales expert against customer problems/ business needs. The BDD is responsible for accelerating time to value for our customers and supporting them in their cloud and digital transformation by aligning our solutions. Good technical understanding and the ability to transform our customers challenges into commercial solutions. The BDD identifies, develops, and lands opportunities for defined portfolio elements in cooperation with Account Management.

Key Responsibilities: Modern Workplace business growth in Singapore.

Accountable for hunting new Modern Workplace services Opportunities in Singapore along with Field Sales ensuring that the customers’ needs are met or exceeded. Drive the entire Sales Cycle from initial Customer Engagement till Contract Closing for new & existing customers.

• Establish relationships with new and existing customers and secure new business in the assigned portfolio element(s).
• Work with Account Managers to ensure that the overall account strategy and goals are followed and achieved.
• Maintain a very detailed level of relevant knowledge on the assigned portfolio element(s) in order to have meaningful and relevant conversations with customers and prospects.
• Work with Technical Architects / Practice Leaders to ensure that we design the right solutions for our customers
• Provide feedback to Account Management on ways to decrease the Sales Cycle, enhance Sales, and improve company brand and reputation.
• Construct service contracts and associated commercials/cost model based on scope and customer’s desired outcome.
• 10+ years enterprise technology strategic sales/pre-sales experience with a good knowledge on selling Modern Workplace and digital transformation solutions, specifically around Microsoft.
• Functional understanding of key technologies and trends in the Microsoft Modern Workplace, not limited to, M365, sharepoint, O365, Intune, OneDrive, Co-Pilot, Microsoft security around modern workplace etc.
• Able to articulate use cases of transformation specific to the customers industry and size and understand where the customer is on their journey.
• Engage with stakeholders from IT all the way to C-level, understand the Customers business requirement & challenges, create an IT transformation roadmap covering (not limited to) modern workplace and position the right support model and articulate the business value of the offering.
• Position modern workplace advisory and/or professional services to customer depending on their requirements.
• Articulate the importance and value of adoption and change management in customer journey towards increasing productivity. Understanding of the Microsoft 365 technologies and the role they play in enabling a secure and flexible workplace environment.
• Experience preparing, presenting formal proposals to customers. Leading negotiations, coordinating complex decision-making process, and overcoming objections to closure.
• Strong knowledge in modern workplace market in Asia and strong understanding of consumption economics
• Expertise in enterprise solution selling techniques and selling cloud-based solutions.
• Effective territory/account management and leading sales teams: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management and proposal response, pipeline management, large dollar licensing and deal negotiation required.
• Experience and expertise selling to c-suite and executive business decision makers by aligning & reinforcing the value of transformation to the customer's overall business and/or strategic opportunities and decision criteria.
• Experience leading large cloud engagements, especially those involving infrastructure modernization and migration.
• Executive level speaking and presentation skills, and good written communication skills, exceptional demonstrated decision-making, conflict resolution, problem solving and negotiation skills

• Your primary responsibility is to generate and qualify leads in support of our AWS sales engine in SoftwareOne.
• Ability to drive a prescribed cadence of out-bound activity via tele calls, emails, social and other media.
• Drive lead generation process, supporting marketing campaigns and qualify leads from marketing activities.
• Identify prospect needs and suggest appropriate products and services.
• Manage, coordinate, and prioritize leads efficiently and qualify opportunities and transition to a Business Development Director
• Follow the sales process diligently including entering and maintaining opportunities in CRM.
• Partner with the country and regional AWS BU team to establish and execute the go to market strategy.
• Be part of a high potential and growth team driving the AWS business in the region
• Basic knowledge of cloud technology
• Minimum of 1-2 years of prior experience in inbound and outbound sales and inquiries.
• Strong background and attainment in a pipeline generation (top of the funnel) role
• Familiarity navigating AWS (teams, programs, nomenclature)
• Self-motivated, ambitious and follow SoftwareOne value

What you can expect :

• Work closely with and be mentored by leaders with rich and diverse experience.
• Ability to build your career growth map based on performance and interest.
• Work closely with the AWS sales and partner team in your territory.
• Opportunity to shadow AWS team and to be trained and mentored by AWS sales reps.
• Chance to upskill via free trainings and certifications.

At SoftwareOne we are looking for Sales Professionals that model a positive mindset and remain curious in all activities that they are involved in. Professionals that seek to maintain a joint-venture relationship with our customers, partners and internal support teams. Professionals who have a curious mindset and a hunger for knowledge for both our customers and our own business. Finally, they need to know how to have fun and recognise our customers' and team members' contributions.

A Business Development Director (BDD) is a sales expert against customer problems/ business needs. The BDD is responsible for accelerating time to value for our customers and supporting them in their cloud and digital transformation by aligning our solutions. Good technical understanding and the ability to transform our customers challenges into commercial solutions. The BDD identifies, develops, and lands opportunities for defined portfolio elements in cooperation with Account Management.

Accountable for hunting new Modern Workplace services Opportunities in Singapore along with Field Sales ensuring that the customers’ needs are met or exceeded. Drive the entire Sales Cycle from initial Customer Engagement till Contract Closing for new & existing customers.

• Establish relationships with new and existing customers and secure new business in the assigned portfolio element(s).
• Work with Account Managers to ensure that the overall account strategy and goals are followed and achieved.
• Maintain a very detailed level of relevant knowledge on the assigned portfolio element(s) in order to have meaningful and relevant conversations with customers and prospects.
• Work with Technical Architects / Practice Leaders to ensure that we design the right solutions for our customers
• Provide feedback to Account Management on ways to decrease the Sales Cycle, enhance Sales, and improve company brand and reputation.
• Construct service contracts and associated commercials/cost model based on scope and customer’s desired outcome.

What we need to see from you

• 10+ years enterprise technology strategic sales/pre-sales experience with a good knowledge on selling Modern Workplace and digital transformation solutions, specifically around Microsoft.
• Functional understanding of key technologies and trends in the Microsoft Modern Workplace, not limited to, M365, sharepoint, O365, Intune, OneDrive, Co-Pilot, Microsoft security around modern workplace etc.
• Able to articulate use cases of transformation specific to the customers industry and size and understand where the customer is on their journey.
• Engage with stakeholders from IT all the way to C-level, understand the Customers business requirement & challenges, create an IT transformation roadmap covering (not limited to) modern workplace and position the right support model and articulate the business value of the offering.
• Position modern workplace advisory and/or professional services to customer depending on their requirements.
• Articulate the importance and value of adoption and change management in customer journey towards increasing productivity. Understanding of the Microsoft 365 technologies and the role they play in enabling a secure and flexible workplace environment.
• Experience preparing, presenting formal proposals to customers. Leading negotiations, coordinating complex decision-making process, and overcoming objections to closure.
• Strong knowledge in modern workplace market in Asia and strong understanding of consumption economics
• Expertise in enterprise solution selling techniques and selling cloud-based solutions.
• Effective territory/account management and leading sales teams: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management and proposal response, pipeline management, large dollar licensing and deal negotiation required.
• Experience and expertise selling to c-suite and executive business decision makers by aligning & reinforcing the value of transformation to the customer's overall business and/or strategic opportunities and decision criteria.
• Experience leading large cloud engagements, especially those involving infrastructure modernization and migration.
• Executive level speaking and presentation skills, and good written communication skills, exceptional demonstrated decision-making, conflict resolution, problem solving and negotiation skills.

Financial Planning and Forecasting:
• Lead the development of the Annual financial plan and Monthly forecasts for the APAC region, collaborating with country CFOs, sales organization as well as the group controlling team.
• Enhance the total company operating model and coordinate assumptions & inputs with stakeholders during forecast, budget, and long-range planning cycles.

Management Reporting:
• Coordinate closely with Accounting and Global Finance to develop consolidated monthly financial packages for review by the Senior Leadership team.
• Analyze variances and provide insights to senior management on product/country-level business performance, offering detailed commentary and callouts.
• Manage local expenses and cost allocations
• Build new reports to support on deal economics, key customer performance, Net Working Capital tracking, among others.

Financial Analysis:
• Conduct ad-hoc business case modelling for the CFO and leadership team, including scenario planning and sensitivity analysis.
• Evaluate and support regional commercial deals, partnerships, and strategic initiatives from a financial perspective.
• Analyze deviations to budget, forecast and year-over-year for the month and quarter and provide insights to management.
• Support various cost/revenue optimization projects for the business.

4. Standardization and Template Development:
• Implement standardized FP&A processes to streamline consolidation and analysis of all P&L lines across the region.
• Develop and maintain standardized reporting formats to facilitate comprehensive analysis and decision-making among all countries

5. Cross-functional Collaboration:
• Collaborate with group, local sales and corporate function teams to ensure alignment of financial objectives with overall company goals

• Bachelor's degree in finance, economics, engineering, or related field.
• 7+ years of experience in FP&A or business controlling, preferably with exposure to regional operations.
• Strong understanding of financial principles, revenue recognition, and commercial dynamics.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
• Strategic thinker with the ability to translate financial data into actionable insights.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience working in a global company with operations in multiple regions is advantageous.

Description of the Role

• Understand functional requirement and implement technical solution (along with relevant documentation) that will meet functional requirement
• Ensure that there are complete unit tests for every component or task
• Review code and ensure it conforms to standards
• Help improve quality of existing code base
• Ensure project is complete according to written specifications.
• Follow best practices while coding for Power Apps and Power BI
• Ensure that code is scalable for high performance scenarios
• Ability to code and carry out Power Apps and Power BI development programming related tasks
• Other duties as deemed necessary for the job
• Preferred Candidate Profile:
• Ideal candidate must have proven credentials of delivering in world class engineering teams. With a bachelor's degree in Computer Science, engineering or equivalent discipline, he/she must have relevant experience fulfilling responsibilities of the position. Must be a confident self-starter with ability to collaborate and devise solutions.
• Relevant industry certifications are an added plus. Ability to learn and adapt to new technologies and frameworks is required.

Core Competencies:

• 4+ years overall experience
• Must have Power Apps and Power BI experience
• Minimum of two years' experience in Power Apps implementation, configuration, system design or related business experience
• Strong understanding of the Power Platform (Scripting, Plugins, Workflows, Dialogs)
• Power Apps Developer must have experience on Model Driven Apps, Canvas App, Power Pages and Must have experience on Power Automate - cloud flows, business process flows
• Must have thorough understanding of Rolebased security and row based security in Dataverse
• Must have understanding of Plugins in Dataverse
• Must have knowledge on Dynamics 365, SharePoint Online, Document Libraries and Permissions
• Must have experience on power bi reports
• Must have hands on experience on .Net Framework
• Exposure to a large complex organization, including stakeholder management
• Strong knowledge of web-based Technologies
• Microsoft Dynamics RM certifications strongly preferred

Preferred competencies:

• Experience with Agile best practices and methods such Scrum, Continuous Integration, Test Driven

Description of the Role

• Understand functional requirement and implement technical solution (along with relevant documentation) that will meet functional requirement
• Review code and ensure it conforms to standards
• Help improve quality of existing code base
• Ensure project is complete according to written specifications.
• Follow best practices while coding for Power BI
• Ability to code and carry out Power BI development programming related tasks
• Other duties as deemed necessary for the job

Preferred Candidate Profile:

Ideal candidate must have proven credentials of delivering in world class engineering teams. With a bachelor's degree in Computer Science, engineering or equivalent discipline, he/she must have relevant experience fulfilling responsibilities of the position. Must be a confident self-starter with ability to collaborate and devise solutions.

Relevant industry certifications are an added plus. Ability to learn and adapt to new technologies and frameworks is required.

Core Competencies:

• Strongly Desired competencies:
• Hands on experience in Design, Develop and implement sophisticated Power BI solutions which include Data models, interactive dashboards,visualization,Reports that effectively communicate key performance indicators (KPIs) and insights.
• Advanced in Data aggregation techniques to consolidate and summarize data from multiple sources
• Able to guide the team on all best practices related to Power BI service, including Data Modeling, dashboard/Report Design, writing complex DAX formulas, Power Query, the PBI Tenant (service/server based), external BPI tools & have a general understanding of the Azure stack.
• Hands-on experience in SQL skills for data manipulation, ad-hoc Queries, and Star Schema design.
• Hands on experience in data extraction from sources like Dynamics 365 CRM
• Optimize data models and queries for performance and efficiency, ensuring fast and accurate data retrieval.
• Ensure data accuracy, consistency, and reliability through data profiling, cleansing, and transformation.

Strategic account delivery management is an essential aspect of a thriving business. The primary responsibility of a Strategic Account Delivery Lead is to establish and nurture strong relationships with key clients, recognize opportunities for expansion, and work in conjunction with internal teams to fulfill client requirements.

As a Strategic Account Delivery Lead, your responsibility is to maintain and grow relationships with our key clients. Your role is crucial in ensuring client satisfaction, driving revenue growth, and identifying opportunities for upselling and cross-selling. You will act as the primary point of contact for our clients, comprehending their business needs and providing strategic solutions to help them achieve their objectives. This position demands exceptional communication, negotiation, and problem-solving skills, as well as a deep understanding of the industry and our clients’ businesses.

Strategic account manager responsibilities

1. Cultivate and sustain robust relationships with key clients, acting as their primary point of contact for all inquiries, concerns, and escalations.
2. Comprehend clients’ business objectives, challenges, and market trends to provide strategic counsel and solutions that align with their goals.
3. Conduct regular business reviews with clients to evaluate their satisfaction, identify areas for improvement, and uncover opportunities for growth.
4. Identify opportunities for upselling and cross-selling, working in close collaboration with the Sales team to develop account expansion strategies.
5. Monitor and analyze client performance metrics, providing insights and recommendations for improvement.
6. Remain current with industry trends, the competitive landscape, and market conditions to proactively identify potential risks and opportunities for our clients.
7. Track and report on key account metrics, such as revenue growth, customer retention, and client satisfaction, to senior management.
8. Coordinate with internal stakeholders to ensure smooth project implementation and successful delivery of services.
9. Attend industry events and conferences to build relationships with existing clients and generate new business leads.

Strategic account delivery lead required skills

1. Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.
2. Excellent problem-solving and analytical skills, with the ability to identify and address client needs effectively.
3. Ability to manage multiple accounts simultaneously while maintaining a high level of attention to detail.
4. Strong negotiation and influencing skills, with the ability to drive results and overcome obstacles.
5. Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
6. Has in-depth knowledge of agile and lean principles and is experienced in effectively applying a range of frameworks, tools and techniques.
7. Outcome-focused, with an understanding of the importance of delivering value early,enabling fast feedback loops and making decisions based on data, and experience in establishing these practices.
8. Innovative and passionate about the art of delivery, with a thirst to learn and share knowledge.
9. Proven ability to form, guide, evolve, support and motivate teams.
10. Leading strategy and implementation for agile adoption across teams/organisations.
11. Experienced in developing and aligning relationships with diverse stakeholders at all levels.
12. Leadership coaching.
13. Work across multiple teams/work streams to promote effective cross-functional delivery.
14. Experienced in consciously designing and optimising organisational structures.

Required qualifications

1. Master's degree in Business Administration, Operations Management, or a related field.
2. Proven experience in account management, preferably in a B2B environment.
3. Strong knowledge of the industry and the ability to understand clients' business objectives and challenges.
4. Excellent written and verbal communication skills.
5. Proficient in Microsoft Office Suite and CRM software.
6. Ability to travel for client meetings and industry events as required.
7. Strong problem-solving skills and ability to think strategically.
8. Proven ability to meet and exceed sales targets.
9. Demonstrated ability to build and maintain strong client relationships.
10. Excellent presentation and negotiation skills.

The Solution Architect (SA) is responsible for driving and co-owning Digital Workplace solution sales, business development, and marketing activities within his/her assigned region. The role functions as a partnership with the primary account manager and as a result is not limited to traditional “overlay role” restrictions, the SA is expected to take a consistently proactive approach to developing the technical solutions business in the region. The technical lead in the region for pre-sales (both transactional and professional services) customer engagements and sales enablement for the respective region. The role also serves as the liaison between the assigned sales team and customers and professional services delivery resources which include both in-house and partner delivered services. The SA will scope professional services opportunities and assist in the creation and delivery of Statements of Work (SoW) to customers. The Solution Architect will be required to maintain an advanced level of technical knowledge across a broad set of foundational technologies as well as at least one specific technology set to serve as the subject matter expert for that specific subject on a national and/or global scale.

• Role Responsibilities
• Assisting with account leadership, business development, and managed services teams on our Future Workplace portfolio and how to position and architect our solutions to build customer value and drive revenue growth
• Leadership and delivery teams during architectural design sessions, key customer workshops, implementation project reviews, and end-to-end solution shaping
• Partners and co-owns sales activities at a customer level with the field-based account manager (Business Development Manager [BDM])
• Performance and success measured by GP performance of region and individual accounts. Performance based quarterly incentives will be structured in commission format.
• Analyze & gather business requirement from large & complexity client environment and perform required research and investigation to identify and create thorough, accurate technical solution proposals based on client requirements.
• Responsible for partnering with BDMs and local sales leadership to drive net newbusiness opportunities within the existing regional account base as well as supporting customer acquisition activities as assigned.
• Prepares cost estimates for licensing and product sales as well as professional services (deployment, migration, implementation, workshops, etc.) by studying blueprints, plans, and related customer documents; consulting with other engineers, architects, practice leads and other professional and technical personnel (both internal and external).
• Develop overall solutions including high-level design (e.g.-Whiteboarding), statements of work (SOW), service design and bills of materials (BOM).
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.

Technology Knowledge

The ideal candidate will demonstrate skills and applicable experience in the following technical roles

• O365 – SAAS/IAAS/PaaS expertise (Workloads, App Service, data, server-less)
• Deliver O365 productivity Workshops
• Create high and low level design architecture
• O365 suite - Design, plan, install, configure and maintain Enterprise level-based solutions aligned with business needs.
• Deliver POCs and convert them into production delivery Technology (Workplace focus)
• Security Center, OMS and Log Analytics
• In-depth knowledge of Enterprise Mobility and Security suite (EMS E3/E5)
• Active Directory Domain Services (ADDS) and AD Connect / DirSync Services
• Wintel Server, Clustering and Active Directory Certificate Services (ADCS)
• Office 365 / M365: on-premise/hybrid Exchange, Exchange Online, OneDrive for Business, SharePoint, OneDrive for Business, Microsoft Teams, AAD Connect and associated Microsoft Collaboration Services.
• Active Directory Federation Services (ADFS)
  DirSync, Azure AD identity Sync, or Azure Connect
  Office365 Design and Implementation Projects
  Microsoft Teams and voice solutions
  PowerShell Scripting / Graph API
  Exchange Server - 2010, or 2013, 2016
  Understanding of network dependencies, implications & requirements needed for all Office 365 services
  The Solution Architect is responsible for driving and co-owning Future Workplace solution sales, business development, and marketing activities within his/her assigned region. The role functions as a partnership with the primary account manager and as a result is not limited to traditional “overlay role” restrictions, the SA is expected to take a consistently proactive approach to developing the technical solutions business in the region. The technical lead in the region for pre-sales (both transactional and professional services) customer engagements and sales enablement for the respective region. The role also serves as the liaison between the assigned sales team and customers and professional services delivery resources which include both in-house and partner delivered services. The SA will scope professional services opportunities and assist in the creation and delivery of Statements of Work (SoW) to customers. The Solution Architect will be required to maintain an advanced level of technical knowledge across a broad set of foundational technologies as well as at least one specific technology set to serve as the subject matter expert for that specific subject on a national and/or global scale.
• Role Responsibilities
• Assisting with account leadership, business development, and managed services teams on our Future Workplace portfolio and how to position and architect our solutions to build customer value and drive revenue growth
• Leadership and delivery teams during architectural design sessions, key customer workshops, implementation project reviews, and end-to-end solution shaping
• Partners and co-owns sales activities at a customer level with the field-based account manager (Business Development Manager [BDM])
• Performance and success measured by GP performance of region and individual accounts. Performance based quarterly incentives will be structured in commission format.
• Analyze & gather business requirement from large & complexity client environment and perform required research and investigation to identify and create thorough, accurate technical solution proposals based on client requirements.
• Responsible for partnering with BDMs and local sales leadership to drive net newbusiness opportunities within the existing regional account base as well as supporting customer acquisition activities as assigned.
• Prepares cost estimates for licensing and product sales as well as professional services (deployment, migration, implementation, workshops, etc.) by studying blueprints, plans, and related customer documents; consulting with other engineers, architects, practice leads and other professional and technical personnel (both internal and external).
• Develop overall solutions including high-level design (e.g.-Whiteboarding), statements of work (SOW), service design and bills of materials (BOM).
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.

Technology Knowledge

The ideal candidate will demonstrate skills and applicable experience in the following technical roles

• O365 – SAAS/IAAS/PaaS expertise (Workloads, App Service, data, server-less)
• Deliver O365 productivity Workshops
• Create high and low level design architecture
• O365 suite - Design, plan, install, configure and maintain Enterprise level-based solutions aligned with business needs.
• Deliver POCs and convert them into production delivery Technology (Workplace focus)
• Security Center, OMS and Log Analytics
• In-depth knowledge of Enterprise Mobility and Security suite (EMS E3/E5)
• Active Directory Domain Services (ADDS) and AD Connect / DirSync Services
• Wintel Server, Clustering and Active Directory Certificate Services (ADCS)
• Office 365 / M365: on-premise/hybrid Exchange, Exchange Online, OneDrive for Business, SharePoint, OneDrive for Business, Microsoft Teams, AAD Connect and associated Microsoft Collaboration Services.
• Active Directory Federation Services (ADFS)
  DirSync, Azure AD identity Sync, or Azure Connect
  Office365 Design and Implementation Projects
  Microsoft Teams and voice solutions
  PowerShell Scripting / Graph API
  Exchange Server - 2010, or 2013, 2016
  Understanding of network dependencies, implications & requirements needed for all Office 365 services

A Senior Project Manager within SoftwareOne will be responsible for supporting customer engagements, ensuring projects meet scope, timeline & milestones, budget and quality expectations, through planning, controlling and managing projects aligned to the SoftwareOne Project Delivery Framework (named pmOne) and the agreed delivery methodology alongside any other processes or procedures related to any particular project’s delivery. The Senior Project Manager (L1) will lead and support the project team (the project team may consist of i.e., Architects, Technical Consultants, Analysts, SAM Specialists, etc.). In addition, the Senior Project Manager is responsible for managing corporate, customer and third-party vendor efforts to plan and implement SoftwareOne solutions within and across a combined Practice Domain.

Core Accountabilities:

• Responsible for planning, organizing, managing, controlling, and communicating on all aspects of a project within the time, cost and quality thresholds set
• Facilitates the development of project artefacts and/or any other documentation in collaboration with the project team
• Facilitates the identification of project resource requirements and works with Project Resource Scheduler to define and construct project teams
• Facilitates regular core team meetings to review risks, issues and monitors project health and progress
• Creation of regular Project Status Reports and distributes them accordingly
• Manages and controls costs to drive financially healthy projects
• Responsible for managing large sized projects (as described in the Project Profile Matrix) supporting the Delivery Lead in customer engagements for SoftwareOne
• Identifies and develops new opportunities within current project supporting early qualification and opportunity assessment
• Provides training to team members and assists them with their professional development
• Achieves operational objectives by contributing information and preparing and completing action plans; implementing productivity, quality, and customer-service standards
• Responsible for leading and supporting the project team as required on all live projects
• Guarantees performance of the teams, and ensure that guidelines client's and organization's frameworks are met
• Responsible for directly managing multiple projects within a Service Practice
• Manages Senior-level client delivery relationships and resolves conflicts
• Manages knowledge sharing within the SoftwareOne PMO community
• Ensures team members support knowledge sharing and reuse requirements of project
• Works with Delivery Leads in project risk management and delivery of projects
• Works with Solution Sales on presales activities and getting the scope finalized as required/requestedPromotes pmOne services to practice leads/country managers when required
• Participates in upselling and presales activities where the appropriate opportunities present themselves
• Supports project reporting activitiesCompletes all processes as part of project delivery in supporting systems such as PSA as requiredProvides support, advice and guidance to other Project Managers or Project Team members

As a Senior Future Workplace Consultant, you will work closely with clients to understand their unique business challenges, goals, and objectives. Leveraging your expertise in workplace transformation and future of work trends, you will provide strategic guidance, develop tailored solutions, and lead the implementation of innovative workplace initiatives that enhance productivity, engagement, and collaboration. You will take part in implementation projects, in pre-sales, in the development of POC’s, and bring experience and expertise gained from your previous engagements.

Role Responsibilities

• Contribute to all phases of project delivery, including Planning, Analysis, Design, Building, Testing, and Migration.
• Collaborate with cross-functional technology and design teams to incorporate technology, operational, and solution requirements into solution strategies.
• Develop and modify infrastructure solutions within designated computing environments, relying on specialized infrastructure and networking knowledge.
• Create project deliverable documentation, including design, building, and operations guides.
• Collaborate and engage directly with clients to transform information technology landscapes into new technology environments.
• Define and establish information technology operations, processes, procedures, and toolsets to manage and maintain the specified requirements for a solution.
• Conduct systems integration testing (SIT) and user acceptance testing (UAT).
• Support the creation and execution of change management efforts that accompany solutions.
• Occasionally manage project components and, when necessary, junior-level resources.

Technology Skills

The ideal candidate will demonstrate skills and applicable experience in the following technical roles:

• Create high and low-level design architecture
• O365 suite - Design, plan, install, configure, and maintain Enterprise level-based solutions aligned with business needs.
• Active Directory Domain Services (ADDS) and AAD Connect / DirSync Services
• In-depth knowledge of Enterprise Mobility and Security suite (EMS E3/E5)
• Office 365 / M365: on-premise/hybrid Exchange, Exchange Online, OneDrive for Business, SharePoint, OneDrive for Business, Microsoft Teams, and associated Microsoft Collaboration Services.
• Microsoft 365 Defender: Defender for Office 365, Defender for Endpoint, Microsoft Defender for Identity and Microsoft Defender for Cloud apps
• Understanding of network dependencies, implications & requirements needed for all Office 365 services.
• University degree preferred (in the field of Information Technology and/or or equivalent combination of experience and education; Bachelor’s degree preferred)
• Microsoft 365 related certification
• You will likely have 8+ years of relevant systems engineering and/or infrastructure experience
• Proficiency in relevant software and technology tools
• Design, integration, implementation, test, and migration experience in related area of technology
• Ability to independently conduct meetings with technical workshop with client and stakeholders in area of technology.
• Experience of working within a matrixed business spanning consulting and technology services and onshore/nearshore/offshore delivery centers
• Excellent communication and interpersonal skills.