Total 135 job vacancies by Facebook

The Account Manager role is Meta’s sales team, focused on enabling businesses to grow by connecting them to customers across Meta platforms using Meta’s advertising solutions.


Account Managers are directly responsible for driving revenue, building relationships and helping clients grow their business results on Meta through client-centric consultation, education, and support. Ideal candidates will have experience in client management, ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute their sales tactics. Success in this position requires exceptional consultative sales, collaboration with team members and cross functional teams, a willingness to experiment and the ability to thrive in a dynamic, data-driven environment against tight deadlines while maintaining strict attention to details.


This position is full-time and located in our Singapore Office.

RESPONSIBILITIES

• Manage a portfolio of clients, with a focus on driving revenue and year-on-year growth of the clients to hit or exceed their own revenue goal. Build mutually beneficial relationships with advertisers to grow their spend
• Influence and lead strategic conversations with business of all size and complexity
• Become an expert in Meta's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
• Drive product and best-practice adoption across the portfolio
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve issues

MINIMUM QUALIFICATIONS

• Bachelors or Masters degree or equivalent practical experience
• 1+ years of working experience
• Fluency in Japanese as the role requires managing local accounts & communicating business strategy in the local language
• Fluency in English as the role requires managing internal communication in English
• Problem solving skills, critical thinking, analytical skills with an entrepreneurial and protagonist mind-set
• Ability to effectively prioritize tasks and manage time, even under high-pressure situations and adapt to a fast-paced work environment with a passion for making an impact
• Ability to articulate complex data stories, in simple language to customers via day to day communications and regular presentation
• Team working skills, ability to adapt to a fast-paced work environment with a passion for making an impact
• Ability to present key client issues in an effort to be the customer advocate within Meta

PREFERRED QUALIFICATIONS

• Previous experiences related to advertising agency, sales, digital marketing or customer management experience
• Familiarity with Meta's products and business model

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The Account Management team is a sales team and part of Meta’s Global Business Group.

The team is focused on enabling businesses to grow by connecting them to customers across Meta platforms using Meta advertising solutions.

Account Managers are directly responsible for driving revenue, building relationships and helping clients grow their own business results on Meta through client-centric consultation, education, and support. Ideal candidates will have experience in pipeline management, ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute their sales tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others to achieve results.

This position is full-time and located in our Singapore Office.

RESPONSIBILITIES

• Drive revenue growth for our organization and the businesses we support
• Be an expert in Meta's solutions for businesses of all sizes and tailor recommendations strategically to suit varying client needs
• Improve performance of our clients marketing spend in a client-centric manner
• Align clients KPIs with Meta solutions to drive incremental value
• Grow revenue, educate and lead strategic conversations with business of all size and complexity
• Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
• Become an expert in Meta's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

MINIMUM QUALIFICATIONS

• 2+ years of experience in performance marketing, digital marketing/agency, consulting or related account management roles
• Fluency in English and Korean is required as this role will collaborate with stakeholders internally and externally
• Strong problem solving and quantitative analytical skills
• Ability to influence C level and build effective relationships

PREFERRED QUALIFICATIONS

• Bachelor's degree or equivalent practical experiences
• Knowledge of the media landscape of Korea and digital media is a bonus

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Meta are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

The Meta Legal team is seeking a motivated, highly-organized, detail-oriented candidate with impeccable judgment to serve as a specialist for law enforcement and safety matters. You must have flexibility to adapt to changing priorities, business and organizational needs. In addition, you must have the ability to operate independently in a fast-paced environment and work proactively with various teams across the organization.

This is a full time in office role based in Singapore.

RESPONSIBILITIES

• Bring operational excellence to a team that handles a large volume of requests from law enforcement, authorities and governments in the APAC region with high quality, speed, and accuracy
• Ensure that all requests are scrutinized and handled in strict accordance with applicable law, our terms of service, and our law enforcement guidelines, while being able to surface and highlight risks.
• Record and clearly articulate operational decisions ensuring compliance in line with our policies and procedures
• Implement high-quality and efficient processes & practices for maintaining and exceeding productivity and quality service level agreements
• Support escalations related to sensitive subject matter, and remain up to date on key workflow changes, policy updates, world events and operational guidelines
• Work with cross functional teams, and drive improvements to policies & processes within the law enforcement response team
• Clearly respond to process and policy questions from law enforcement, government agencies and internal partners, both in writing and over the phone
• Participate in after-hours and weekend duty to support the business needs
• Willing and able to work with sensitive issues and potential exposure to content that may include child exploitation, graphic violence, self-injury/self harm, suicide and other content which may be considered offensive or disturbing

MINIMUM QUALIFICATIONS

• 3-4 years of relevant operational experience in the areas of law enforcement response and/or safety operations
• Effective communication and collaboration skills, delivering high quality results in a goal-oriented environment
• Self-starter requiring minimal direction with experience working independently, and able to thrive in a constantly changing environment
• Proven ability to analyze information to assess threat and risk, and to make effective decisions independently using good judgement and rationale
• Be able to highlight areas for improvements to policies and processes within the law enforcement response team
• Be comfortable dealing with high pressure escalations, grey areas and pulling in cross functional experts, when appropriate, to resolve issues swiftly
• Knowledge of Meta's suite of products, and experience with various computer systems, Internet technology and software (including PC, Mac, MS Office, online research, etc.)
• Must be able to pass a criminal background check
• Willingness to testify in legal/court proceedings as a records custodian based on legal approval and business need
• Willingness to travel domestically and internationally as required based on business need

PREFERRED QUALIFICATIONS

• Exposure, Ability to read, and Fluent proficiency in any South Asian Languages (not limited to): Hindi, Tamil, Kannada, Bengali, Marathi, Gujarati, Sinhales, Assamese, etc in order to deal with law enforcement responses in other countries.
• B.A. or B.S. degree or higher
• Prior experience working in a globally distributed team
• Experience in the domain of law enforcement response operations
• General knowledge of the intersection of legal guidance, policy and free speech on the Internet (note that this is not a practicing attorney role)

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta platforms are available in more than 100 languages, 88% of our users are from outside North America and we continue to expand internationally.

Excited? Come join a great team and help us to think local and scale global!

As Language Manager, Thai, you will be involved in ensuring that we deliver a great user experience to our international audience through high quality translations. As we work closely with team members in offices and regional stakeholders, it is very important that the candidate be comfortable working with teams across different time zones.

RESPONSIBILITIES

• Reviewing, editing and/or translating high visibility UI content and high priority long form content of Meta family of apps and other core experiences
• Performing localization screenshot testing to identify linguistic and functional issues
• Working closely with product teams and performing hands-on linguistic testing on web and mobile devices
• Collaborating with Localization Program Management team to support product launches and driving the efforts to ensure linguistic quality from end to end during the product launch cycles
• Driving product and/or vertical-specific language quality initiatives
• Collaborating with Vendor Management team to select translation vendors, drive vendor probation, and support vendors’ ramp-up
• Closely monitoring vendor translation quality through our quality framework and managing translation vendors' performance when needed
• Driving or supporting cross-functional and/or team level quality framework at scale
• Building and scaling stakeholder education programs for internal cross-functional partners and external vendors to ensure language quality from end to end
• Maintaining the localization glossaries, style guides, and TM for owned content
• keeping them up to date and audience appropriate
• Working closely with the in-country stakeholders to deliver market appropriate translation
• Performing other linguistic tasks as needed
• Traveling domestically or internationally to other Meta offices and/or business sites as needed

MINIMUM QUALIFICATIONS

• 3+ years of experience in English-to-Thai translation, product UI localization, linguistic reviews and translation quality management is required for monitoring the Thai translation quality for our family of apps and long-form content, and making appropriate decisions for necessary changes to improve it
• Thai language is required to communicate efficiently with our translation vendor teams, cross-functional teams, and occasionally, with our end-users in Thai
• Experience in creating and/or maintaining linguistic assets for Thai translation (e.g. terminology, style guides etc.) is required for being able to guide our translation vendor teams and reviewers in ensuring consistency, accuracy and appropriateness of Thai translation on the Meta family of apps
• Knowledge of Thai culture, society and current trends is required to ensure that the tone and style of our Thai translation is appropriate for millions of our end-users
• Familiarity with CAT tools is required in order to perform the day-to-day work of translation and linguistic reviews
• Experience in localization of online and mobile products from English to Thai is required to understand and detect the language-specific issues in product localization, and fix them by applying the right solutions
• Cross-functional experience working with engineers, product teams, regional stakeholders or clients is required to work effectively with cross-functional teams within Meta, and to help them detect and resolve language-specific issues in Thai

PREFERRED QUALIFICATIONS

• Experience in localization of gaming content
• Experience in localization program and/or project management
• Familiarity with digital marketing
• Experience in hardware localization and testing
• Experience in AR, VR, smart home devices, or related technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta’s Business Support Engineering team is looking for an engineer to play a key role in scaling Meta’s key Fintech product priorities. As a business support engineer working on Meta Fintech Products, you will get an opportunity to work on our family of apps including Instagram, WhatsApp, FB and build support flows for the systems where we process over 140 Billion annually. We are looking for someone who has a passion for product support combined with outstanding customer services. You are an expert in building monitoring from scratch, identifying gaps and coming up with technical solutions, and are an expert in articulating insights back to product teams to make the product better. You have the expertise of managing technical integrations, fostering developer/business relationships, and who have a desire to improve the support experience of our customers. As a business support engineer, you will work closely with product engineering teams and partners to build long term monitoring and alerting solutions that will help us detect and resolve issues proactively. You will also get the opportunity to work with external partners and processors and set up processes that will help us build a scalable support system for our fintech workflows. You will work closely with other regional offices and partnership teams and support a broad range of partners across the globe to integrate Meta Fintech products into their offering.

RESPONSIBILITIES

• Partners with Payment providers and advertisers to help them to deploy Meta products.
• Provides ongoing integration monitoring and technical support to payment partners/processors through a scaled ticketing system, while ensuring a high quality of service, troubleshooting partner’s technical issues in real-time, in cooperation with their engineering teams, and Facebook's internal technical teams, to resolve payment service issues
• Troubleshooting partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues.
• Manage technical relationship with Meta’s Payments partners, providing technical support and handling service outages.
• Communicates partner needs to the Meta product team, to improve people’s experiences with our products.
• Write production code that will improve our internal tooling and our products, building understanding across a variety of software and our platform at a deep engineering level.
• Helps scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-­functional and global context.
• Provide 24x7 on-call support coverage via on call rotation schedule (during working hours and including weekends).
• Proactively and independently analyzes information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and shares this knowledge across the team .
• Lead and complete several concurrent complex projects while using your problem-solving skills to resolve large business problems.
• Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact.
• Independently thinks through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance.
• Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management.
• Confidently and constructively challenges priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources.
• Make informed decisions and recommendations based on the reprioritization of competing needs.
• Consistently delivers constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goal

MINIMUM QUALIFICATIONS

• 5+ years of experience as a Support Engineer, Service Engineer or similar.
• Engineering degree, or a related technical discipline, or equivalent work experience.
• Technical understanding of online payment processing flows. (Merchants, Acquirer Banks, Issuers bank)
• Experience in working/troubleshooting with networking protocols (HTTPS, API, REST, VPN’s)
• Experience in one or more of the following languages: PHP, Python, Ruby, Objective-C/C++, Swift, Java, or C#
• Experience with system administrations and scripting under Unix/Linux systems
• Demonstrated problem-solving approach and analytical skills
• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta.
• Experience in communicating with technical and business audiences and writing technical documentation

PREFERRED QUALIFICATIONS

• Experience in the payment processing and/or banking industry
• perience of local payment flows like Fed Now and subscription based payment is a plus.
• Experience in the direct debit flows for Bank Payouts.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

We are seeking a highly motivated and experienced Product Manager to evolve our cart and checkout experience on meta.com. The ideal candidate will have a strong background in payment tech, e-commerce, online marketplaces, web analytics, cart and checkout strategy, with experience developing purchase funnels for complex transaction types products. They will also have excellent communication and leadership skills, and be able to work effectively with cross-functional teams to solve complicated problems. This role offers significant opportunities to evolve the e-commerce category for Meta and the industry as a whole.

RESPONSIBILITIES

• Optimize the purchase funnel of meta.com
• Develop strategies and roadmaps for ecommerce products at Meta
• Develop and launch new features and improvements that align with Meta's mission and are recognized as best in the industry
• Maximize efficiency in a constantly evolving environment
• Incorporate data, research, and market analysis to inform purchase funnel strategies and roadmaps
• Plan, initiate, and manage web-based products and platforms related to ecommerce
• Lead the ideation, technical development, and launch of innovative tools, platforms, and/or products that differentiate our first party sales channel
• Work closely with cross-functional teams to drive purchase funnel optimization, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones
• Integrate usability studies, research, and market analysis into the purchase funnel requirements to improve engineer productivity and enhance user satisfaction
• Define and analyze metrics that inform the success of the purchase team

MINIMUM QUALIFICATIONS

• 8 years of experience with payments, e-commerce or similar industry experience.
• 3 years of working on a purchase funnel or similar consumer/enterprise product experience
• Bachelor's degree (or foreign degree equivalent)
• Comfortable talking in depth with Data Scientists about web analytics
• Experience defining a mission, vision and strategy for a successful consumer product
• Experience going through a full product lifecycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution
• Experience working in a technical environment with a broad, cross functional team to identify opportunities, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones
• Requirements gathering across diverse areas and users, and converting and developing them into a purchase funnel solution
• Strong leadership, organizational and execution skills
• Ability to influence and drive alignment with senior Leadership and Business Stakeholders
• Proven ability to communicate clearly, accurately, and persuasively using data

PREFERRED QUALIFICATIONS

• Experience working on e-commerce products
• Experience working on B2C products in addition to working with local internal stakeholders
• Experience leading build/buy decisions and leveraging both internal and 3rd party tools to evolve a product space

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible tod

The High Priority Escalations Team is part of Global Response Operations whose mission is to advocate for and protect every person, community, and business from risk. We do this by identifying, preventing and mitigating integrity and support risks across the Meta ecosystem, particularly during critical moments.

The High Priority Escalations Team focuses on strategically investigating, enforcing and coordinating response for the most important issues on Meta’s Family of Apps. The Team designs and actions immediate and mid-term mitigation plans to implement Meta policies and leverage operational expertise.

We respond to real-time crises, identify and evaluate emerging risks, conduct risk-related investigations and assess what we could be doing to best benefit our communities. The team is responsible for understanding, communicating and mitigating new, emerging and highly ambiguous operational risks. The team has deep understanding of Meta’s systems across tools, products, policies, processes, which allows us to design and deploy a diverse set of short-term and systemic mitigation strategies to accurately respond to risk across platforms, domains, policy and regions, in close collaboration with XFN. The team is at the forefront of managing crises, elections, and other unknown or fringe issues that occur on our platforms.

This is an exciting opportunity to help drive impact and strengthen user trust on Meta’s family of apps.

RESPONSIBILITIES

• Review and investigate high priority escalations across Meta’s family of apps and respond to sensitive inquiries
• Investigate and resolve content and ad issues that are reported on META products including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material.
• Interpret and enforce Meta’s terms of service (including but not limited to Community Standards, Advertiser & Commerce Policies and Product specific guidelines)
• Be comfortable using various internal tools for escalations management and ensure tooling gaps are surfaced appropriately
• Adapt to changing requirements and scope on escalations and prioritize requests effectively
• Solve problems on Meta’s family of apps and propose creative solutions in high pressure escalations, ambiguous scenarios and work with a sense of urgency
• Showcase grace under pressure and ensure effective and timely communication with multiple internal stakeholders including but not limited to Public Policy, Core Policy, Legal, Sales, Product and Engineering
• Work in a 24/7 Global team which requires on call shifts including rotational weekends and after-hours work
• Understand the Escalations ecosystem and leverage different teams for their primary expertise as required
• Proactively and independently gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements
• Ensure seamless collaboration with the Global team and partner cross functional teams

MINIMUM QUALIFICATIONS

• 5+ years of operations experience in Escalations Management, Risk Management, Consulting or a similar role, with exposure to graphic content
• Strategic thinker with proven track record of transforming operations to enhance customer experience through innovation and continuous improvement
• Demonstrated experience building relationships and influencing across functional boundaries and/or globally
• Experience managing projects and coordination with a variety of Global cross-functional partners
• Experience making judgments under tight deadlines and competing priorities

PREFERRED QUALIFICATIONS

• 3+ years in an Investigations, Trust & Safety or Online Operations role for a tech company
• Bachelor's or advanced degree in business, philosophy, policy, information systems, journalism, legal, Government entities or equivalent
• Experience with analytical (like Excel or SQL) or Investigative tools to drive operational decision making
• Expertise managing projects or programs across timezones with multiple stakeholders

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Facebook Security is seeking a highly talented and motivated security engineer to drive security initiatives that protect our manufacturing environments. You will work on the Manufacturing Security team designing, building and supporting the infrastructure and services that allow Facebook to keep the manufacturing environments secure and stable. The ideal candidate will share our passion for engineering solutions to complex security problems, while minimizing employee friction and maximizing productivity.

RESPONSIBILITIES

• Enhance the security posture of Meta's manufacturing infrastructure on site, at third party sites, and in cloud environments
• Work with our partners to identify and resolve security weaknesses in their environments which could pose risk to Meta
• Design and build highly scalable and minimally invasive security solutions for environments which require near 100% uptime
• Work closely with teams of highly technical and talented Meta engineers chartered with building, scaling, deploying and maintaining manufacturing infrastructure, application services, and data pipelines
• Foster and maintain cross functional relationships with both technical and non-technical resources with a focus on data and goal driven decision making
• Communicate timelines, service dependencies, resource constraints and progress with key stakeholders quickly and effectively
• Some travel through-out Asia

MINIMUM QUALIFICATIONS

• Experience with an interpreted programming language (Python, Perl, Ruby, etc) in large scale environments
• Technical degree at the Bachelor’s level or equivalent industry experience.
• Understanding of internet security issues and the threat landscape
• Configuration management tools including Chef, Ansible, Terraform
• 5+ years of hands-on experience in at least 2+ years experience in one of the following areas in large production environments:
• Experience working with IaaS platforms (AWS, Azure, etc.) is highly desired.
• Building, supporting, and troubleshooting networks (Layers 2 through 7), VPNs, Firewalls, Load Balancers, etc. / firewall / network detection systems is highly desired.
• TCP/IP network fundamentals and network services such as DNS, SMTP, DHCP, NETBOOT
• Virtualization technology (i.e. ESXi)
• Storage technology (i.e. NetApp)
• Applied cryptography including PKI, SSL, and key management
• Problem solving capabilities and ability to work independently

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

We are the teams who create all of Meta's products used by billions of people around the world. Want to build new features and improve existing products like Messenger, Video, Groups, News Feed, Search and more? Want to solve unique, large scale, highly complex technical problems? Meta is seeking experienced full-stack Software Engineers to join our product teams. You can help build products that help us connect the next billion people, create new features that have billions of interactions per day and be a part of a team that’s working to help people connect with each other around the globe. Join us!

Software Engineer, Infrastructure Responsibilities

• Design core, backend software components
• Code using primarily C/C++, Java, PHP and Hack
• Interface with other teams to incorporate their innovations and vice versa
• Conduct design and code reviews
• Analyze and improve efficiency, scalability, and stability of various system resources
• Establish self as an owner of a particular component, feature or system with expert end-to-end understanding
• Successfully completes projects at large scope while maintaining a consistent high level of productivity

Minimum Qualifications

• 5+ years of programming experience in either C, C++, Java, C# or other relevant coding languages
• 5+ years relevant experience building large-scale infrastructure applications or similar experience
• 5+ years experience designing, analyzing and improving efficiency, scalability, and stability of various system resources
• 5+ years experience owning a particular component, feature or system
• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.

Meta is seeking a Benefits Operations Specialist to assist in supporting the company’s various benefits programs. The person in this role will make an impact supporting the implementation of program and systems changes and manage the day-to-day operations and vendor management for benefit programs.

This role is based in Singapore and will lead projects, process improvement, metrics, and ensure a high touch employee experience. The person in this role will partner closely with the Benefits, Legal, People Tools, Payroll, and HRBP teams.

This is a full time role based in our Singapore office.

RESPONSIBILITIES

• Partner with the Benefits Manager to operationalize new global and regional programs
• Design and implement effective communication and education strategies regarding benefits programs
• Manage the ongoing vendor management and administration of various benefit programs, including program analysis and recommendations
• Represent the Benefits team as a subject matter expert in a specific area. Drive benefits process improvement activities, including process design, documentation, and training
• Identify opportunities to improve existing and build scalable processes, leveraging technology where possible. Things can always be done better
• Run adhoc reports on benefits utilization and establish metrics. Ensure performance against metrics is tracked, measured, and shared

MINIMUM QUALIFICATIONS

• 5+ years’ experience in benefits and/or HR operation in a fast paced organization
• Experience in implementation of different benefit programs across APAC
• Must demonstrate strong analytical and problem solving skills
• Must have ability to effectively use data to drive recommendations
• Ability to interact with all levels of a professional organization
• A self starter with ability to work independently with minimum supervision and lead multiple projects simultaneously involving various groups / locations / vendors
• Strong project management skills including task initiation, prioritization, completion
• Excellent oral and written communication skills

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Team Description:

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Detection team within Global Response Operations is focused on detecting emerging on-platform risks that pose harm to individuals, communities and businesses on our platform. We identify, investigate and understand those risks. We partner closely with other Global Response Operations teams, Policy, Product and Process teams to mitigate those risks.

We are currently hiring for an experienced individual with a demonstrated ability to identify online risk and build strategic relationships with cross-functional stakeholders to tackle those risks at their root cause.

Reporting directly to the Global Head of Detection, the successful candidate will work as part of the GRO Detection leadership team to drive the creation and execution of Risk Detection strategies and will help shape the direction of a global team.

We are looking for a self-starter who is comfortable with ambiguity and can proactively identify solutions to key business challenges.

RESPONSIBILITIES

• Support in the development and execution of the GRO Detection team strategy, operating model and objectives
• Independently lead a functional area of the team including setting goals and coaching individuals assigned to that area
• Proactively evaluate, plan and execute complex initiatives centered on the detection of risk on Metas family of apps
• Develop processes and methodologies that will shape our approach to the detection of emerging risks during ‘steady state’ and ‘critical event’ operations
• Build productive working relationships and represent GRO Detection as a strategic partner with key cross-functional stakeholders
• Partner with internal experts to build a deep understanding of how, where, and why diverse forms of risk manifest across Meta’s platforms
• Use data and internal tools to identify and investigate potential risk areas and patterns at scale across abuse types
• Work cross-functionally to drive mitigation for identified risk areas, including conducting enforcement on violating trends
• This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

MINIMUM QUALIFICATIONS

• 5+ years experience in a Trust & Safety, Risk Operations or Risk Investigations role
• Strategic thinker with strong analytical and creative problem-solving skills
• Demonstrated experience leading the development and execution of multi-stakeholder projects
• Demonstrated ability to work in ambiguous environments and create solutions to complex problems
• Experience with large data sets with an aptitude for risk identification and analysis
• Experience communicating complex or technical information to both technical and non-technical audiences
• Knowledge of global current events, including developments in politics, technology, law and culture
• Ability to work with potentially graphic and objectionable content.

PREFERRED QUALIFICATIONS

• Investigative or program management experience in one or more of the following areas: Fraud & Deception, Ads, Youth Safety, Human Exploitation, Dangerous Organizations
• Strong Data Skills - SQL proficiency
• Basic proficiency in AI branches and ML concepts

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is seeking a motivated, organized, detail-oriented candidate to join our Incident Response Team. The right candidate must have a strong work ethic, excellent judgment, and exceptional partnering skills.

The position is full-time and would be based in our Singapore office.

RESPONSIBILITIES

• Bring operational excellence to team that evaluates threat, risk and user privacy in world centered around time critical emergency escalations
• Review and assess inbound emergency escalations
• Make immediate decisions based on a variety of complex factors that will include imminence, sensitive issues and graphic content and coordinate with several internal and external partners including law enforcement to ensure user’s safety
• Be willing and able to work with sensitive issues and potentially graphic and/or objectionable content. This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury and suicide content which may be considered offensive or disturbing
• Create and articulate written and/or verbal responses to questions from law enforcement, government agencies, and internal teams regarding Incident Response policy and process
• Work with cross-functional teams to drive improvements to policies and processes across teams
• Availability to work weekend days on a rotational basis or a regular schedule of either Tuesday-Saturday or Sunday-Thursday

MINIMUM QUALIFICATIONS

• Bachelors degree or equivalent experience
• More than 3 years of relevant experience in investigative or analytical roles involving time critical escalations and real world harm.
• Self-starter requiring minimal direction
• Proven ability to analyze information to assess threat and risk
• Proven ability to make important decisions independently and multi-task under pressure, responding quickly to changing situations in complex environments without compromising quality
• Excellent verbal and written communication skills, should be able to adapt communication style to suit different stakeholders like cross-functional teams and law enforcement
• Experience with social media, analytical tools, and online research.

PREFERRED QUALIFICATIONS

• Experience working with Crisis Management, Government Agencies or Law Enforcement

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta’s Product Content Operations (PCO) team is a horizontal function that works across Meta’s products and platforms. Made up of content specialists with technical expertise, PCO works in close partnership with engineering and product teams to deliver the best content experiences at scale. The work is fast-paced and innovative, situated at the intersection of quality content and Meta’s industry-leading ranking and delivery systems.

The team is looking for content managers to execute across a variety of projects across multiple languages. The main function of a content manager is to aid in surfacing the best content and conversations on Meta platforms. Candidates should have proven editorial judgment, as well as experience managing content teams through every stage of product development, including roadmap formation, iterative testing, and quality control efforts.

RESPONSIBILITIES

• Ensure seamless handoff and continuation of projects between weekend and weekday staff, across regional shifts and teams
• Identify timely and high-value content or content attributes both on- and off-platform across a variety of media types
• Manage cross-functional relationships with high flexibility and strong collaboration
• Provide regular progress reports across assignments to team leads and organizational leadership
• Define and analyze metrics that inform project success
• Draft and edit guidelines that help review content at scale, maintaining commitment to accuracy and consistency
• Manage multiple products and priorities while maintaining quality output
• Ability to flex across atypical working hours as needed
• Willingness and proven ability to manage a small contingent workforce as needed
• Ability to analyze data to evaluate performance and make recommendations for improvements or adjustments

MINIMUM QUALIFICATIONS

• 5+ years of professional experience in content or social media management or journalism
• Critical thinking/analytical experience
• Experience in presenting and communicating to senior leadership

PREFERRED QUALIFICATIONS

• Experience supporting engineering and ranking teams, especially in bringing content expertise to ranking priorities
• Experience working with product teams or programs (or other equivalent fields) from roadmapping through delivery
• Experience with human-assisted Machine Learning
• Fluency in a Southeast Asian language is preferred, as this role reviews regional content where usual business language is in a regional language
• SQL and query abilities are a plus

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

We are seeking a highly motivated and experienced individual to join our dynamic Global Programs Activation team.

As Global Programs, our mission is to translate Meta priorities into impactful growth programs for Sales - programs that drive optimal performance for Advertisers, Agencies and Partners and incremental revenue for Meta.

As the APAC Global Programs Activation Lead, your role is to influence leadership at the regional level to adopt global programs by aligning them with regional priorities and driving execution with Regional Sponsors

You will play a critical role in planning, executing, and monitoring various programs being designed and implemented by the Global Programs Team at Meta. The ideal candidate possesses exceptional leadership, communication, and organizational skills, along with a proven track record of successfully managing complex projects and influencing others.

The position requires strong critical-thinking and organizational skills, a strong understanding of the ad industry, knowledge of Meta’s family of messaging apps, and cross-functional management experience.

RESPONSIBILITIES

• Voice of the market: Act as the face and voice of Global programs to the sales team (clients and agencies). Define the activation strategy for the region and align with all key regional stakeholders and back with Global Programs stakeholders (Audiences and Design).
• Stakeholder management Create and lead a SteerCo in the region that includes Regional sponsors (Senior Managers / Directors / VPs) and Regional Champions (Ics / Managers). This will be divided for IM and MM separately to streamline the sales alignment process.
• Inbound / Outbound: Identify trends and opportunities and share sales and agency feedback with program design/audience and XFNs. Co-own the inbound process along with SSPO and Investment team, which includes evaluating ideas, reviewing adherence to Global Programs, and informing Design/Audiences of ideas generated by Region.
• Drive Programs adoption via Regional Task Forces: Activate GBG priorities by participating and influencing Regional Task Forces.
• Regional Strategic Initiatives: Identify regional/country-level opportunities and provide the necessary support to capture them leveraging global programs.
• Manage a CW that will be supporting activation at the market level. This resource will support resolution and leverage all available marketing channels to drive engagement with program benefits, working in collaboration with Regional Champions

MINIMUM QUALIFICATIONS

• 12+ years of experience in Program Management
• Self-motivated, entrepreneurial in nature and comfortable in ambiguous situations.
• Comfortable working with a global team and an understanding of regional nuances
• Strong collaboration skill with XFN and experience with east-west coordination and relationship management across levels
• Demonstrate strong operational experience, particularly in bringing teams and functions together to increase efficiency
• Build organizational maturity by setting best practices, promoting knowledge sharing, and encouraging continuous learning across the APAC region
• Excellent verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.

PREFERRED QUALIFICATIONS

• Previous experience with global activations a plus
• Experience working with China market is highly valued.
• BA/BS Degree, or equivalent, in related field

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is seeking an AI Software Engineer to join our Research & Development teams. The ideal candidate will have industry experience working on AI Infrastructure and systems related topics. The position will involve taking these skills and applying them to solve for some of the most crucial & exciting problems in large scale AI domain.

RESPONSIBILITIES

• Drive the organization’s goal towards relevant machine learning techniques to build & optimize our intelligent systems that improve Meta’s products and experiences
• Effectively communicate complex features and systems in detail while advocating for higher product quality and engineering efficiency
• Assist in goal setting related to project impact, AI system design, and ML excellence
• Develop custom/novel architectures, define use cases, and develop methodology & benchmarks to evaluate different approaches
• Apply in depth knowledge of how the machine learning system interacts with the other systems around it
• Understand industry and Meta wide technology trends in computing technology to help assess & develop new technologies within the ML Systems roadmap
• Partner & collaborate with organizational leaders to help improve the level of performance of the team & organization

MINIMUM QUALIFICATIONS

• Hards on experiences on building and optimizing high performance AI systems. Specialized experience in one or more of the following machine learning/deep learning domains: machine learning accelerators, high performance computing, machine learning compilers, GPU architecture, machine learning frameworks, distributed training and inference, etc.
• Experience in driving large cross-functional/industry-wide engineering efforts
• Proven track record of planning multi-year roadmap in which shorter-term projects ladder to the long term-vision
• Experience leading projects with industry-wide impact
• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
• Significant experience in mentoring/influencing senior engineers across organizations

PREFERRED QUALIFICATIONS

• Experience with AI algorithms and ML modeling in recommendation or LLM.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.