NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.

RESPONSIBILITIES

• Summarize data in tables, charts, and graphs
• Analyze and interpret sales data and consumer data
• Deliver reports and presentations (category overview as well as issue-based) building a story and recommendations
• Review data for errors and inconsistencies
• Use internal tools and data sources
• Discuss design and calculate the Quantified Business Opportunity
• Drive time/cost-effectiveness on the project

1. Responsible for assisting in all issues pertaining to electrical and mechanical maintenance at all times, act as a point of contact during after working hours as and when an emergency arises.
2. Responsible for the management of genset to be readily in place at the event of a TNB power supply interruption in order to ensure operations are not disrupted at the farm.
3. Perform preventive and predictive maintenance works as per schedule, using appropriate equipment.
4. Regularly monitor electrical and mechanical services and maintain all facilities, equipment and machines at the broiler farm.
5. Assist in updating relevant documents on the completed preventive maintenance in a timely and accurate manner.
6. Adopt a 5S compliance culture and as well as safety and health regulations as directed by the management.
7. To perform any other tasks and assignments as directed by the management from time to time.

We are seeking a passionate Ecommerce Operations Project Coordinator who will be connecting difference marketing functions to successfully execute ecommerce campaigns and other ecommerce operational needs.

This driven person will also need to manage relationship with Lazada and Shopee to learn about the latest tools and updates from the platforms. The candidate will be considered a key member of PRISM+ overseas expansion team and will report to Country Director of Malaysia.

Responsibilities of a Ecommerce Operations Project Coordinator but are not limited to:

• Execute checklist of actionable during campaigns.
• Work with CRM, creative, marketplace platforms after campaign pricing confirmed.
• Create/Improve SKU listings to ensure our customer experiences are the best.
• Handle all our website (www.prismplus.my) banners and freebies updates.
• Submit forecast to operation team for them to plan manpower allocation.

• Proficient in Lazada, Shopee Seller Centre Portal (>1 years of Experience).
• Proficient in Shopify portal (>1 year of Experience).
• Proficient in Excel.
• Bachelor’s Degree in Business and Marketing, or any relevant course of studies.
• At least 2 years’ experience in digital marketing – preferred to be in a e-commerce company.
• Ability to work during midnights/weekends during to campaign requirements.
• Thrives in dynamic, uncertain, and fast-moving environments, a hustler.
• A strong level of passion to understand thoroughly performance advertisement growth metrics.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a detail-oriented and proactive Supply Chain Executive to join our dynamic team. You will be responsible for managing end-to-end supply chain processes, ensuring efficient inventory management, and optimizing logistics to support our expanding operations. This role requires strong analytical skills, a problem-solving mindset, and the ability to work cross-functionally with internal and external stakeholders.

• Inventory Management: Monitor stock levels, forecast demand, and ensure optimal inventory levels to prevent overstocking or stockouts.
• Procurement & Supplier Management: Work closely with suppliers to manage procurement activities, negotiate contracts, and ensure timely delivery of goods.
• Logistics & Warehousing: Coordinate inbound and outbound logistics, manage warehouse operations, and optimize supply chain workflows to improve efficiency.
• Order Fulfillment & Distribution: Ensure timely processing of orders, liaise with third-party logistics (3PL) providers, and manage distribution channels.
• Data Analysis & Reporting: Analyze supply chain data, generate reports, and provide insights to improve supply chain performance and cost efficiencies.
• Process Improvement: Identify gaps in the supply chain process and implement solutions to enhance overall operational effectiveness.
• Cross-Functional Collaboration: Work closely with internal teams such as Sales, Marketing, and Customer Service to ensure smooth supply chain operations.

• Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field.
• 1-3 years of experience in supply chain, logistics, or procurement roles.
• Strong analytical and problem-solving skills with a data-driven approach.
• Proficiency in Microsoft Excel and supply chain management software (e.g., SAP, Oracle, or similar).
• Experience in e-commerce or consumer electronics industry is a plus.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Excellent communication and negotiation skills to liaise with suppliers and stakeholders.

1. To be responsible for planning and supervision of poultry caretakers in executing daily operations at the farm.

2. To comply with Egg handling SOP's from nest to hatchery inclusive of collection, separation, grading, fumigation, records, and documentation.

3. To ensure accurate feeding and feedback (observation, time frame, etc.) as well as feed inventory control and documentation.

4. To carry out daily monitoring, minor maintenance tasks and facility monitoring to ensure assets functionality are in good order at all times and follow up with the Maintenance Team in carry out timely and effective R&M works.

5. To ensure compliance in accuracy and timeliness of records and documentation updates and submissions as well as promptly highlighting non-conformance with appropriate corrective recommendations.

6. To supervise continuous housekeeping measures (including hygiene, rodent and pest control) for farm houses and all its equipment and machinery including feeding and drinking system.

7. To work closely with the Flock Health team and Supervisor (Production) and Farm Operation Executives on execution of flock heath program and bio-security monitoring, measures and programs as well as timely and accurate removal of none productive birds.

8. To work with Farm Operation Executive (Production) and Senior Supervisor (Maintenance) in planning of supplies to the group to ensure on time delivery, accuracy of distribution, recording of deliveries, correct usage and stock control.

9. To ensure best practices leading to maximize the flock health status by good veterinary observation, good husbandry observation, clinical analysis and bio-security

10. To perform any other task and assignments as directed by the Management from time to time.

Job Description

The role of IT Support Analyst – South East Asia is really important to us. 

The IT Support team are responsible for supporting and maintaining all aspects of the end user facing IT environment across Radius. 

You will be a key part of the IT Support team, providing a vital front-line service to Radius colleagues across the group. You will also play a significant role as the company expands its IT Support offering and moves towards a follow-the-sun global support model as a result of significant continued international growth.

This position is based at our office in Kuala Lumpur, Malaysia and reports into our Head of IT Support (based in the UK)

Your responsibilities will include…

• Supporting and maintaining aspects of the group’s IT environment including PCs, servers, printers, network equipment, audio visual equipment and telephony systems.
• Hardware and software installations and upgrades.
• Carrying out ad-hoc IT support tasks as and when required with some after-hours work when necessary.
• Ensuring local/regional alignment with all group wide IT standards and procedures, advocating these standards and procedures in-region.
• Ensuring that all support requests are responded to within agreed timelines, appropriately prioritised and escalated to other technical support team/s if required.
• Proactively researching and recommending courses of action to prevent problems and to maintain high IT support service levels for our internal customers.
• Working with the Head of IT Support to define support initiatives and solutions for improving service efficiency and effectiveness.
• Keeping internal customers informed of any IT related issues that might impact their teams.
• Ensuring Change Management processes are followed for all system changes.
• Working with third party global technology partners as needed to ensure optimal approaches to cyber security and application support.

As a Part-Time Project Associate, you will support the Delivery Team at Chemin, working closely with our Project Delivery Executives to ensure the successful execution of Japanese-language AI data annotation projects.

In this role, you will be responsible for operational delivery and quality oversight, acting as the main point of contact for Japanese-speaking annotators. As the internal team does not speak Japanese, this role is critical in ensuring that annotations meet quality standards before submission to clients.

You will report to the Project Delivery Executive and play a hands-on role in managing people, processes, and quality across ongoing projects that support AI advancements across multiple industries.

Responsibilities

Your primary focus will be supporting operations within the Project Delivery function, including:

• Providing day-to-day operational support to ensure Japanese-language projects are delivered on time and to a high standard
• Assisting with project setup, planning, and guideline development
• Managing and supporting a remote team of Japanese-speaking annotators
• Acting as the language quality gatekeeper for Japanese annotations, ensuring submissions meet required accuracy and quality thresholds (target: 95%)
• Guiding annotators through questions and challenges via internal communication platforms
• Performing detailed quality checks to catch language, formatting, and annotation errors before client submission
• Handling project administration tasks in line with internal and client standards
• Communicating clearly with internal stakeholders on project progress, risks, and quality issues

Work Arrangements

• Fully remote or hybrid (option to work from our Damansara Heights office - Kuala Lumpur, on Mondays and Fridays)
• Minimum contract period: 3 months (renewable based on performance)
• Immediate availability required (target start: April 2026 onwards)

• Fluent in Japanese (Native or N2 required)

• Strong proficiency in written and spoken English
• 0–2 years of experience in project management, operations, or people management in any capacity
• Prior experience managing tasks, timelines, or contributors (work, internship, freelance, or extracurricular)
• Strong attention to detail and ability to identify language and annotation errors
• Fast learner, self-driven, and comfortable working in fast-paced project environments
• Excellent organizational, planning, and time management skills
• Strong communication and interpersonal skills, especially when guiding remote contributors
• Technically competent in Google Workspace, particularly spreadsheets

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end merchant onboarding, including documentation, setup, and training
• Ensure smooth activation and support merchants through their initial journey
• Handle day-to-day merchant inquiries related to transactions, settlements, and system usage
• Monitor merchant performance and activity, and drive reactivation where needed
• Ensure compliance with operational and regulatory requirements
• Troubleshoot issues and coordinate with internal teams (Tech, Finance, Logistics) for resolution
• Continuously identify opportunities to improve processes and merchant experience

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

Purpose of role:

This role will be responsible for developing, implementing and managing marketing programmes in the Asia Pacific region, supporting the regional marketing manager in delivering relevant and timely marketing and communications activities.

Key activities:

•Support the development and execution of targeted, defined and measurable regional marketing plans

•Create regional content, including customer testimonials and case studies that support the regional marketing plan

•Ensure local compliance with brand guidelines; train regional teams and sites to ensure appropriate brand deployment

•Support country Agents and Distributors with Channel Marketing resources

•Support planning, execution and reporting of approved regional trade shows and other customer events, ensuring alignment with Global Marketing

•Provide market intelligence from the regional perspective, including analysis and Voice of Customer input

•Participate in ad hoc requests for various initiatives, including new product launches, site openings and M&A, etc.

•Consolidate regional feedback, assess campaign performance and demand generation, and provide regional market insights back to Global Marketing.

Key accountabilities:

•In this position, you will collaborate with the Regional Marketing Manager APAC to customise, develop and execute John Crane’s marketing strategy for the region. You will be part of the global marketing team and have a direct reporting line to the Regional Marketing Manager APAC.

•You will act as the first point of contact for any marketing-related questions from the APAC sales team, providing marketing leadership for regional markets, including demand generation programmes, new product launches and vertical marketing, to drive market share growth.

•You will be required to work across Marketing Communications, Product Marketing, Vertical Marketing and Sales Enablement functions to ensure that top-down initiatives are deployed and that regional requirements resonate with global decision-makers.

•Collaboration examples may include: (a) Support the Global Marcomms team as needed on communication plans, inbound and outbound tactics, and localised content for global initiatives (b) Work with Vertical Business Directors to identify gaps in the John Crane portfolio in each regional market (c) Work with Marcomms and Product Marketing to develop required white papers, case studies and sales tools

•You will partner closely with regional sales leadership to deploy regional marketing plans and provide market intelligence from the regional perspective back to Global Marketing. You will drive global programmes into the assigned region and coordinate deployments across multiple Marketing functions.

•You will have the opportunity to locally execute marketing programmes, campaigns and brand building (including local content development) that are part of the global or regional business strategy in line with global brand guidelines. Regional tactics such as supporting local trade shows and events, post-show lead nurturing and management coordination, creating content with appropriate approvals and developing retention/referral programmes may be required, as part of that regional plan and aligned with global initiatives.

•You will oversee the education and deployment of our brand in APAC and ensure compliance with global guidelines

•You’ll be joining a team of experts who are focused on adding real value to every aspect of our operations. You will have many opportunities to get involved and forge collaborative relationships with global stakeholders.

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand. 

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. 

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter. 

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.