Total 32 technical support engineer job vacancies in Information Technology category in selangor

Responsibilities:

• Execute full software development life cycle (SDLC).
• Create flowcharts, layouts and documentation to identify requirements and solutions.
• Write well-designed, testable code.
• Produce specifications and determine operational feasibility.
• Integrate software components into a fully functional software system.
• Develop software verification plans and quality assurance procedures.
• Document and maintain software functionality.
• Troubleshoot, debug and upgrade existing systems.
• Deploy programs and evaluate user feedback.
• Comply with project plans and industry standards.
• Ensure software is updated with latest features.

 

Requirements:

@ Education:

A bachelor’s degree in computer science, information technology, or a related field is usually expected.

 

@ Programming Skills:

No specific programming skill required.

 

@ Analytical Abilities:

Analytical thinking and problem-solving skills are essential.

Attention to detail and a commitment to quality assurance.

 

@ Communication and Teamwork:

Good communication skills to collaborate effectively with teams.

Liaising with development and project teams to make recommendations.

 

@ Experience:

Gain practical experience through internships, entry-level roles, or volunteer positions in programming.

Fresh graduates are welcomed to apply, training will be provided

Perks & Benefits

• bonus
• Nearby public transport
• Flexible working hours
• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

The position requires a sharp, experienced software engineer with good communication skill, strong problem-solving skills, a solid software development foundation and desire to be part of TLV’s growing team.

The successful candidate will be responsible for the maintenance of existing software products of TLV and the development of new software products and tools.  

Responsibilities:

• Communicate with management and users for requirement gathering and analysis.
• Design and develop web application and cross platform mobile application for Windows, iOS, and Android.
• Manage and manipulate data in RDBMS.
• Maintain and support existing software products on issues that arise.
• Plan, document and execute software testing activities.
• Meet deliverable targets and complete project tasks within budget and to corporate satisfaction.

Requirements: 

• Bachelor's Degree in Computer Science, IT equivalent qualifications or related work experience.
• Knowledge and hands-on experience in .NET Core and Web API development is a must have.
• Minimum 2-4 years experiences in web development.
• Strong knowledge of RDBMS such as MSSQL, PostgreSQL and SQL scripting.
• Experience in Blazor WebAssembly is preferable. Experience in other .NET products will be an added advantage, such as WinForms and ASP.NET Core.
• Strong communication skill and collaboration spirit to work together with other team members, and to be able to deal with users from around the globe.
• Knowledge of SDLC methodologies and experience in using collaboration tools such as GitHub, Azure DevOps Server and/or JIRA.
   

Perks & Benefits

Performance Bonus
Flexible working hours
Casual dress code
Free snacks
Company trip
Medical insurance
Personal leave

The position requires a sharp, experienced software engineer with good communication skill, strong problem-solving skills, a solid software development foundation and desire to be part of TLV’s growing team.

The successful candidate will be responsible for the maintenance of existing software products of TLV and the development of new software products and tools.  

 

Responsibilities:

• Communicate with management and users for requirement gathering and analysis.
• Design and develop web application and cross platform mobile application for Windows, iOS, and Android.
• Manage and manipulate data in RDBMS.
• Maintain and support existing software products on issues that arise.
• Plan, document and execute software testing activities.
• Meet deliverable targets and complete project tasks within budget and to corporate satisfaction.

Requirements:

• Bachelor's Degree in Computer Science, IT equivalent qualifications or related work experience.
• Knowledge and hands-on experience in .NET Core and Web API development is a must have.
• Minimum 2-4 years experiences in web development.
• Strong knowledge of RDBMS such as MSSQL, PostgreSQL and SQL scripting.
• Experience in Blazor WebAssembly is preferable. Experience in other .NET products will be an added advantage, such as WinForms and ASP.NET Core.
• Strong communication skill and collaboration spirit to work together with other team members, and to be able to deal with users from around the globe.
• Knowledge of SDLC methodologies and experience in using collaboration tools such as GitHub, Azure DevOps Server and/or JIRA.

 

Perks & Benefits

• Performance Bonus
• Flexible working hours
• Casual dress code
• Free snacks
• Company trip
• Medical insurance
• Personal leave

職責：

• 執行完整的軟體開發生命週期（SDLC）。
• 建立流程圖、佈局和文件來確定需求和解決方案。
• 編寫設計良好、可測試的程式碼。
• 制定規格並確定操作可行性。
• 將軟體組件整合到功能齊全的軟體系統中。
• 制定軟體驗證計劃和品質保證程序。
• 記錄並維護軟體功能。
• 對現有系統進行故障排除、調試和升級。
• 部署程序並評估使用者回饋。
• 遵守專案計劃和行業標準。
• 確保軟體更新為最新功能。

要求：

@ 教育：

通常需要電腦科學、資訊科技或相關領域的學士學位。

@程式技巧：

無需特定的程式設計技能。

@分析能力：

分析思維和解決問題的能力至關重要。

注重細節並致力於品質保證。

@溝通與團隊合作：

良好的溝通能力，能與團隊有效協作。

與開發和專案團隊聯絡以提出建議。

@ 經驗：

透過實習、入門級角色或程式設計志工職位獲得實務經驗。

歡迎應屆畢業生申請，提供培訓

津貼和福利

• 獎金
• 附近的公共交通
• 彈性的工作時間
• 休閒著裝要求
• 公司旅行
• 事假
• 開放文化
• 個人發展機會

Job Summary

The role involves various duties including but not limited to:

• Accurately and quickly log, assign and / or escalate support tickets through company CRM
• Customer Support via remote applications, phone and email
• Onsite Support where required
• Software and Hardware Testing
• End to End system installations
  End User Training
• After Hours support on a rotating roster
   

Job Requirements

• Candidate must possess at least Diploma/Advance/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/ Professional Degree in Computer Science / Information Technology or equivalent.
• Required language(s) : Bahasa Malaysia and English. Mandarin will be an added advantage.
• Required Skill(s): MySQL, Microsoft Office, PHP,
  Basic Server, Workstation and basic Technical troubleshooting skills is an added advantage.
• Proficiency or familiarity with operating system (Windows, Linux) setup, diagnosis, and basic user operations.
• Preferably Entry Level specialized in Computer Science / Information Technology or equivalent.
• Must have a sense of responsibility, Good Communication skills
• Possess own transportation is an added advantage.
• Fresh Graduates are encouraged to apply
• Vacancies: 2
   

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave

工作總結

該角色涉及各種職責，包括但不限於：

• 透過公司 CRM 準確快速地記錄、分配和/或升級支援請求
• 透過遠端應用程式、電話和電子郵件提供客戶支持
• 需要時現場支援
• 軟硬體測試
• 端對端系統安裝
  最終用戶培訓
• 輪流值班後的支持
  

工作要求

• 候選人必須至少擁有電腦科學/資訊科技領域的文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位或同等學歷。
• 所需語言：馬來語和英語。普通話將是一個額外的優勢。
• 所需技能：MySQL、Microsoft Office、PHP、
  基本的伺服器、工作站和基本的技術故障排除技能是額外的優勢。
• 熟練或熟悉作業系統（Windows、Linux）設定、診斷和基本使用者操作。
• 最好是電腦科學/資訊科技或同等專業的入門專業。
• 必須有責任感，良好的溝通能力
• 擁有自己的交通是一個額外的優勢。
• 鼓勵應屆畢業生申請
• 職缺：2
  

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 事假

Job Requirements :

• Possess at least a Diploma in Computer Science or related field.
• At least 2 years of software development experience.(Fresh graduate are encouraged to Apply as well)
• Experience in .NET framework, VB, C#, Web Api, MS Sql Server, Javascript, JQuery are preferable
• Passionate to learn new technologies, coding languages and frameworks.
• Able to work both in a team and independently.
• Great Problem-Solving aptitude.
• High commitment to project delivery plan and deadlines.
• Light travelling is required whenever necessary

Job Responsibilities :

• Involve in post implementation support for existing customer
• Involve in development, testing and support of custom solutions and existing solutions
• Transform business requirement into solutions
• Assist in project implementation such as data migration script creation and technical document preparation

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Personal development opportunities

概述：設計、配置和實施解決方案以滿足客戶的特定需求。與客戶/跨職能團隊合作，了解他們的業務流程、分析需求、開發高效且可擴展的程式碼，並為整個軟體開發生命週期做出貢獻。需要紮實的程式設計基礎、解決問題的能力以及客製化和整合平台以符合客戶業務目標的能力。

職責：

1、需求分析：

• 與客戶/利害關係人合作收集和分析業務需求。
• 將業務需求轉化為客製化和配置的技術規格。

2、實施：

• 開發並實施自訂腳本和工作流程以擴展系統功能。
• 自訂表單、記錄和欄位以與業務流程保持一致。

3. 整合：

• 將系統與第三方應用程式和系統整合。
• 制定並實施資料遷移策略。

4. 培訓與支援：

• 為最終用戶提供有關係統功能和最佳實踐的培訓。
• 為客戶提供持續支持，解決問題並根據需要實施增強功能。

5、品質保證：

• 對系統配置進行徹底的測試，以確保準確性和可靠性。
• 執行系統審核並提出改進建議以優化效能。

6. 文檔：

• 建立配置、自訂和整合的綜合文件。
• 維護最新的文件以供日後參考和知識轉移。

資格：

資訊科技、電腦科學或相關領域的學士學位。擁有豐富的軟體開發人員或類似角色經驗。精通一種或多種程式語言（例如 JavaScript、Html、CSS） 熟悉軟體開發方法和工具 出色的問題解決能力和對細節的關注。能夠與客戶和內部團隊協作。 NetSuite 認證是一個優勢。歡迎應屆畢業生申請。

津貼和福利

• 醫療保險
• 事假
• 個人發展機會

Overview: Designing, configuring, and implementing solutions to meet the specific needs of clients. Work with clients/cross-functional teams to understand their business processes, analyze requirements, develop efficient and scalable code, and contribute to the entire software development lifecycle. Require a strong foundation in programming, problem-solving skills, and the ability to customize and integrate the platform to align with client business objectives.

Responsibilities:

1. Requirement analysis:

• Collaborate with clients/stakeholders to gather and analyze business requirements.
• Translate business requirements into technical specifications for customization and configuration.

2. Implementation:

• Develop and implement custom scripts and workflows to extend system functionality.
• Customize forms, records, and fields to align with business processes.

3. Integration:

• Integrate system with third-party applications and systems.
• Develop and implement data migration strategies.

4. Training and Support:

• Provide training to end-users on system functionality and best practices.
• Offer ongoing support to clients, addressing issues and implementing enhancements as needed.

5. Quality Assurance:

• Conduct thorough testing of system configurations to ensure accuracy and reliability.
• Perform system audits and recommend improvements to optimize performance.

6. Documentation:

• Create comprehensive documentation of configurations, customizations, and integrations.
• Maintain up-to-date documentation for future reference and knowledge transfer.

Qualifications:

Bachelor’s degree in information technology, computer science, or related field. Proven experience as a software developer, or similar role. Proficiency in one or more programming languages (e.g., JavaScript, Html, CSS) Familiarity with software development methodologies and tools Excellent problem solving and attention to detail. Ability to work collaboratively with clients and internal teams. NetSuite certification is a plus. Fresh graduates are welcome to apply.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

Job Responsibilities:

• To provide Level 1.5 technical and process assistance to end-users via remote channels (eg: phone, email, live chat, web form). Have experience in using IT Services tools for user support and troubleshooting.
• To perform an initial assessment, attempts to resolve or escalate the problem, based on the agreed service level.
• To escalate to 2nd level support group when required with a detailed description of the problem for further troubleshooting and resolution.
• Provide support and resolve problems to the end user’s satisfaction.
• Monitor and respond quickly and effectively to requests received through the IT Service Desk.
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out basis on priority.
• Document internal procedures.
• To perform work in compliance with specified KPI/service level requirements.

Job Requirement:

• Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor's Degree or equivalent in Engineering (Computer / Telecommunication), Computer Science / Information Technology
• Preferably at least 3 years of related working experience.
• Preferably Non-Executive specializing in Information Technology or equivalent.
• Good communication skills in English, and Malay language for both spoken and written.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Brief:

Responsible for providing end users support such as troubleshooting PC/Notebook, configuring software, troubleshoot applications software, asset management including deployment and refreshment, installing and configuring phones/tablets, printers, local area networks, wide area networks, any piece of computer related peripheral or software that end user would be using. IT engineer has to perform their daily tasks by providing a high level of customer service to the end user.

Job Responsibilities:

• General
• Provide level 1 support (assistance through phone calls)
• Provide level 2 users support (onsite support by attending to end user) on the following: o Troubleshooting network operating system, software and hardware o Being familiar with network operating system, software and hardware o Working within a ticketing system and creating documentation for new processes o Training staff to maximize the potential of existing technology o Taking new users through the orientation process o Providing individual support and training upon request o Providing recommendations about support and information access o Maintaining an updated inventory of software, hardware and resources o Demonstrated aptitude for continuous learning and innovative thinking o Able to work independently and in a team environment o Strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff.
• Performing any other IT-related duties assigned.
• Performing after-hour on-call work when necessary.
• Support remote user's problem from Branches where necessary (including BCP sites).
• Prepare log tickets on any user's request attended and close the ticket upon the issue is resolved.
• Prepare a resolution after each log ticket has been done.
• Documenting case studies and relevant IT processes and procedures, and adding to the knowledge base of the organization.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Computer Science / Information Technology
• Preferably at least 1 year of related working experience.
• Preferably specializing in Information Technology or equivalent.
• Good communication skills in English, Malay, Mandarin, and Chinese language for both spoken and written.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Technical Support Specialist is responsible for delivering high-quality technical assistance to customers, ensuring prompt and effective resolution of issues related to our products. The role involves proactive problem-solving, excellent communication, and collaboration with internal teams. The ideal candidate possesses a strong technical background, customer-focused mindset, and the ability to thrive in a dynamic environment. Key responsibilities include responding to customer inquiries, troubleshooting technical problems, creating documentation, conducting training sessions, and maintaining service quality. This position offers an exciting opportunity for individuals who are passionate about technology and dedicated to delivering outstanding customer support.

• Respond to customer inquiries and technical issues via phone, email, or chat in a timely and professional manner.
• Troubleshoot and diagnose technical problems, providing step-by-step solutions or escalating issues to the appropriate team if necessary.
• Collaborate with other departments to resolve complex customer issues.
• Develop a deep understanding of our products and services to provide accurate and effective technical assistance.
• Stay updated on product features, updates, and industry trends to enhance support capabilities.
• Provide feedback to the product development team based on customer interactions to improve product functionality.

Pre-Requisites :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Multilingual especially with the ability to read and write in Mandarin.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in I-City.
• Preferably specializing in Technical & Helpdesk Support or equivalent.
• Full-Time position(s) available.

Are you game?

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Requirement:

• Candidate should possess a Bachelor Degree, Diploma / Advanced Diploma or equivalent in Engineering (Computer / Telecommunication),Computer Science / Information Technology.
• Preferably at least 3 years of technical experience in IT Network Infrastructure.
• Preferably Executive specializing in Information Technology or equivalent.
• Good communication skills in English, Malay language for both spoken and written
• 1 Contract positions available
• Professional certifications for CCNA, CCNP, CCIE will be an added advantage.
• Proactive, quick learner, team player and able to work independently with minimum supervision.
• Proficiency in English with good communications and documentation skills.
• Experience with routing and switching, Data Center, LAN, WAN/SDWAN, WLAN, Security, IP telephony.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

[NOTE] We regret to inform that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Get to know our Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserving Grabbers with positive, personalized IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

 

Get to know the Role

The Senior Network Engineer is expected to be a Subject Matter Expert (SME) covering network technology deployment and support. The role is required to participate in developing network strategy, standards, technology roadmaps, and network deployments. 

 

You are expected to: 

• Design, build and maintain the Grab network across SEA region & Romania. The network is built on Juniper, Fortinet, Cisco , F5, WLAN, SD-WAN, IOT and cloud based solutions (AWS/Azure).
• Support IT network infrastructure-related work, WiFi APs, network upgrades, office builds, expansions, and relocations.
• Develop reference architectures, design principles, and other artifacts in compliance with enterprise standards, ensuring solutions are optimally designed, secure, well performing, and integrated with other solutions.
• Actively participate in engaging with Business Stakeholders, internal GTS Teams, and Vendors to manage the outcome of the projects. 
• Lead network design and actively participate in operation reviews in the Change Management process.
• You will take part and lead problem-solving efforts, service restoration, minimizing downtime and outages
• Actively drive knowledge sharing and continuous improvement within and outside your organization.
• Liaise with ISPs and vendors to provide required services and infrastructure for a successful site launch

We’re looking for an experienced Software Quality Assurance Engineer who has experience in both manual and automation testing, coupled with a good knowledge of the Software Development Life Cycle (SDLC). Most importantly, someone who is excited about identifying bugs and errors. Does that sound like you? Then you may be the missing piece our team is looking for.

The Job:

• Design and develop automation scripts and ensure scripts are executable on Jenkins.
• Contribute and work with QA Engineers to maintain and update existing test scripts.
• Define and improve testing practices, tools, and processes with the goal of verifying new features and preventing regressions.
• Monitor and ensure each change achieves its business KPI on production.
• Mentor quality assurance junior team members, including conducting training sessions, test reviews, and other methods necessary to help them advance their knowledge in quality assurance.
• Report issues and risks discovered to your Superior / Quality Assurance lead in a clear manner so that risks are mitigated.

The Person:

• Bachelor’s Degree in Computer Science, Computing, Software Engineering, or a relevant major.
• At least 4 years of working experience in a quality assurance position.
• Proven hands-on experience in test automation frameworks and tools.
• Experience in SQL, including the ability to design and manipulate test data and validate stored testing procedures.
• Possesses a good understanding of the testing life cycle and Software Development Life Cycle.
• Strong analytical and problem-solving skills.
• Ability to work with minimal supervision and a commitment to the team's schedules and goals.
• Excellent communication skills.
• Proficiency in English, both spoken and written.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.