Total 11 Full-time store job vacancies in Malaysia

Job Description

-Lead the delivery of warm, thoughtful, and professional customer experiences in line with Japanese Omotenashi hospitality standards

-Guide and mentor the team in assisting customer with product selections across various stages of customer journey

-Drive continuous team development through coaching, roleplay facilitation, and sales/service training initiatives

-Oversee daily boutique operations, including inventory management, operational excellence, and maintaining a premium and welcoming store environment

-Plan, coordinate, and lead participation in expos, roadshows, and brand-led events to maximize customer engagement and sales opportunities

-Support brand growth initiatives by strengthening relationships with corporate partners and ensuring consistent brand representation

-Execute and monitor sales strategies to achieve individual, team, and store performance targets while fostering a high-performing team culture.

■MUST TO HAVE:

-Minimum 3 years of leading experience in the retail, hospitality, bridal, or luxury service industry

-Strong leadership with the ability to guide, coach, and motivate team members to achieve service and sales excellence

-Excellent customer service and consultation skills with a strong Customer-Focused mindset

-Warm, caring, and professional personality with a passion for delivering exceptional hospitality experiences

-Positive attitude, strong teamwork mindset, and ability to foster a collaborative working environment

-Proven ability to track, manage, and achieve individual and team sales targets

-Proficient in both English and Chinese to effectively communicate with a diverse customer base

Apply Link: https://jobs.persolmalaysia.com/detail/38544?apply_id=38544&utm_source=jobstore&utm_medium=sponsored

Contact Email: wanling.yap@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job responsibilities:

• Handling walk-in customer and sales team in related to service related process.
• Attend ad-hoc service case (Klang Valley) whenever is needed from time to time basis.
• Assist service supervisor on related task with service operation process.
• Stock keeper & inventory monitoring for spare part.
• Perform any other ad-hoc duties as assigned by management.

Job specifications:

• Min. SPM qualification.
• Able to converse & read English & Malay language.
• Microsoft words & Excel. (For data entry only).
• Experience in inventory management.
• Added advantage for technical knowledge with problem solving skills.

Perks & Benefits

• Medical include wellness
• EPF
• Sosco

Responsibilities:

• Excellence in receiving, identifying, dispatching and assuring quality of goods.
• Measure and report the effectiveness of warehousing activities and employees performance.
• Plan and maintain inventory and storage area.
• Ensure shipments' and inventory transactions' accuracy.
• Communicate job expectations and coach employees.
• Determine staffing levels and assign workload.
• Maintain items record, document necessary information and utilize reports to project warehouse status.
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
• Confer and coordinate activities with other departments.

Requirements:

• Proven work experience as a store supervisor / store keeper / store assistant.
• Highly effective supervisory skills and techniques.
• Ability to enter data into a database or other computerised system to maintain up to date stock records.
• Able to input, retrieve and analyse data.
• Hands-on commitment to getting the job done.
• Good communication and interpersonal skills.
• Proven ability to coordinate with operations.
• Good organisational and time management skills.
• Possess a Bachelor's Degree in Supply Chain Management, Logistics or Business Administration is an advantage.
• Ability to work under pressure and meet deadlines.
• Able to driving and maintain forklift is an advantage.

Perks & Benefits

• Company Uniform
• Personal development opportunities
• Paid training and development
• Annual Leave
• Medical Leave

Responsibilities:

• Record and monitor all store movements (inbound and outbound).
• To do operation in all storage related processes follow instruction.
• Operate forklift for material handling.
• Conduct regular stock checks and maintain accurate inventory records.
• Ensure compliance with company procedures and safety standards.

Requirements:

• Possess at least a SPM
• Highly effective supervisory skills and techniques.
• Familiarity of warehouse software packages and MS Office proficiency.
• Able to input, retrieve and analyse data.
• Hands-on commitment to getting the job done.
• Exceptional communication and interpersonal skills.
• Proven ability to direct and coordinate operations.
• Outstanding organisational and time management skills.

Perks & Benefits

• Open culture
• Personal development opportunities

⭐ Key Responsibilities:

1. Drive the sales of the store to meet and exceed targets.

2. Recruit, train, and manage store staff.

3. Oversee inventory levels, order stock, and manage supply chain processes.

4. Ensure high standards of customer service are maintained.

5. Handle the financial aspects of the store, including budgeting, forecasting, and managing expenses.

6. Ensure the store is clean, well-organized, and visually appealing at all times.

7. Collaborate with the marketing team to implement promotional campaigns and events.

8. Ensure compliance with health and safety regulations to provide a safe shopping environment for customers and a safe working environment for employees.

9. Prepare reports and analyze these reports to identify trends, opportunities for improvement, and areas of concern.

⭐ Skills and Qualifications:

1. Excellent proficiency in both written and spoken English.

2. 1-3 years of experience as a store supervisor or in store operations management, preferably in retail or related brand industries. More experienced candidates will be considered.

3. Strong communication, leadership, and coordination skills, with the ability to handle work pressure effectively.

4. Resilient and determined, capable of thriving in challenging situations and overcoming setbacks.

5. Strong business acumen, able to drive store sales and deliver high-quality customer service.

6. A passion for lifestyle products is a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

⭐ 主要職責：

1. 推動門市銷售，達到並超越目標。

2. 招募、培訓和管理門市員工。

3. 監督庫存水平，訂購庫存，並管理供應鏈流程。

4. 確保維持高標準的客戶服務。

5. 處理商店的財務事宜，包括預算、預測和費用管理。

6. 確保店鋪隨時保持乾淨、整齊有序、美觀大方。

7. 與行銷團隊合作，實施促銷活動和活動。

8. 確保遵守健康與安全法規，提供顧客安全的購物環境，提供員工安全的工作環境。

9. 準備報告並分析這些報告，以確定趨勢、改進機會和需要關注的領域。

⭐ 技能與資格：

1. 英語書寫和口語能力優秀。

2. 具備1-3年店舖主管或店鋪營運管理經驗，零售或相關品牌產業經驗者優先。經驗更豐富的候選人亦可考慮。

3. 具備較強的溝通、領導和協調能力，能有效應對工作壓力。

4. 具有韌性和決心，能夠在充滿挑戰的環境中茁壯成長並克服挫折。

5. 具備較強的商業頭腦，能夠推動門市銷售並提供高品質的客戶服務。

6. 對生活風格產品充滿熱情者優先考慮。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 個人休假
• 學術休假
• 開放文化
• 個人發展機會

Responsibilities:

• Excellence in receiving, identifying, dispatching and assuring quality of goods.
• Measure and report the effectiveness of warehousing activities and employees performance.
• Plan and maintain inventory and storage area.
• Ensure shipments' and inventory transactions' accuracy.
• Communicate job expectations and coach employees.
• Determine staffing levels and assign workload.
• Maintain items record, document necessary information and utilize reports to project warehouse status.
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
• Confer and coordinate activities with other departments.

Requirements:

• Proven work experience as a store supervisor / store keeper / store assistant.
• Highly effective supervisory skills and techniques.
• Ability to enter data into a database or other computerised system to maintain up to date stock records.
• Able to input, retrieve and analyse data.
• Hands-on commitment to getting the job done.
• Good communication and interpersonal skills.
• Proven ability to coordinate with operations.
• Good organisational and time management skills.
• Possess a Bachelor's Degree in Supply Chain Management, Logistics or Business Administration is an advantage.
• Ability to work under pressure and meet deadlines.
• Able to driving and maintain forklift is an advantage.

Perks & Benefits

• Company Uniform
• Personal development opportunities
• Paid training and development
• Annual Leave
• Medical Leave

We are looking for a forward-thinking FinTech (brokerage) Store Manager who will be responsible for enhancing our user experience and ensuring sales performance is achieved. As the Store Manager, you will manage and optimize interactions between customers and the company, ensuring high-quality service to boost customer satisfaction and loyalty. You will work closely with the sales team to analyze customer needs and develop and implement effective user experience strategies. In this fast-evolving industry, you will face constantly changing market demands and customer expectations, so adaptability and creativity are essential. The successful candidate will be accountable for sales results, driving business growth while ensuring every customer interaction delivers a positive experience. This position requires strong communication skills, teamwork abilities, and a deep understanding of the latest trends and best practices in the FinTech industry. If you are passionate about challenges and aspire to make an impact in the FinTech field, we look forward to welcoming you to our team.

Responsibilities

• Participate in store location selection, renovation, and related matters to ensure alignment with brand image and marketing plans.
• Manage the daily operations of experiential stores to ensure efficient workflows.
• Lead and motivate the sales team to meet and exceed sales targets.
• Develop and implement consistent customer service standards to enhance customer satisfaction.
• Participate in the recruitment, training, and development of in-store employees to strengthen the team's professional capabilities.
• Analyze sales data and customer feedback to identify opportunities for improvement.
• Plan and execute marketing activities to attract new customers.
• Maintain good customer relationships and build brand loyalty.

• Fluent in English, Malay and Chinese is highly preferred.
• Over 3 years of relevant store management experience, with preference given to candidates with FinTech or brokerage industry backgrounds.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees and customers at all levels.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training provided).
• Strong analytical and problem-solving abilities, capable of developing effective business strategies.
• Familiarity with user experience design principles, with relevant work experience and knowledge.
• Ability to take responsibility for sales results, with a strong goal-oriented and self-driven mindset.
• Registered as a Unit Trust Consultant (UTC) is essential for this role; however, the company will sponsor you to obtain the license.
• Candidates who already hold a CSMRL license or are willing to obtain it after joining the company are highly preferred.
• Passion for learning, with the ability to quickly adapt to industry changes and maintain sensitivity to market trends.

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to join our Malaysia boutique team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients.

• You love APM Monaco
• Minimum of 4-5 years of working experience in luxury retail / fashion retail, with min. 2 years in managerial position
• Track record of outstanding sales performance and CRM
• Able to motivate and guide the Senior SA/SA
• Able to manage store operation and visual merchandising independently
• Support Store-in-Charge in sales and operation management, KPI analysis, rostering, visual merchandising, CRM, team management
• Fluency in English, other languages will be a plus
• Teamwork spirit and proactive attitude
• Approachable personality and customer-service oriented
• Attractive and competitive package is offered
• Working location: Penang Gurney
• Immediate availability is preferred

Candidate with less experience will be considered for Senior Sales Associate.

- You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.

-  You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.

- You have good knowledge in IKEA product range, and you share this knowledge with customers and colleagues. 

- You actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them .

- You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the topselling and prioritised products (e.g. overstock/övertag).

- You handle cashering 

- You order the right amount of stock needed from store and refill them when stock arrived. 

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

Responsibilities of a Assistant Retail Store Manager but are not limited to

• Manages, counts, verifies, and reconciles daily cash register sales
• Greets customers in a courteous and professional manner, while providing quality customer service, answer questions about products and recommend them accordingly
• Performs opening and closing procedures effectively according to store policies and procedures

• Processes and replenish merchandise and ensured stock availability
• Co-Leads retail team to maintain visual merchandising and cleanliness standards of the store
• Creates a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Responsible for training new employees
• Sets, monitors and achieves/exceeds retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Works close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service