Summary :
Effectively managing SSL accounts involves onboarding new clients, implementing SSL marketing strategies, and ensuring seamless participation in event. The process includes overseeing partners, providing robust support, and expeditiously handling
certificate issuance to guarantee a secure and efficient digital experience for all stakeholders.
Job Responsibilities :
- Process enrolments for digital certificates
- Provide customer support
- Provide pre/post-sale e-mail and telephone, hardware and software technical support
- Achieve sales target / quota set by the Management
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepares reports by collecting, analyzing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Job Requirements :
- Bachelor of Information Technology or equivalent