Your Browser is Not Supported
To ensure jobstore run smoothly, please use the latest version of the following supported browsers:
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.
A new era begins at the London Hilton on Park Lane.
Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.
2023 was the hotel’s 60th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.
BENEFITS
· Competitive Salary & Benefits package - Quarterly bonuses based on personal targets
· 28 days paid holiday increasing with service
· Exclusive high-street discounts through Perks at Work portal
· Industry-leading Team Member discounts on hotel stays for you, your family and friends
· Access to leadership and development programmes through Hilton University
· Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace
· Reward programmes, incentives and team member recognition, as well as long service awards
· 50% off in Hilton restaurants and bars (subject to individual outlets)
· Refer a Friend Scheme
· Uniforms provided and laundered complimentary
· Free meals on shift
What will I be doing?
As a Proactive Senior Sales Manager - MICE, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
What are we looking for?
As a Senior Sales Manager - MICE serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
ELIGIBILITY
Proud member of the Disability Confident employer scheme
Official account of Jobstore.
Is your CV all fixed up?
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - The Waldorf Hilton London is an iconic & historic London hotel built in the late 1800, located in Aldwych.The hotel features 298 Guest Rooms, including 19 suites. Blending Edwardian “Du Siecle” with modern comfort. Our hotel sits in the center of London’s glitzy theatre district, just a few minutes’ walk from Covent Garden, The Royal Opera House and Trafalgar Square.
A WORLD OF REWARDS
A Group, Conference, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.
What will I be doing?
As Group, Conference, and Events Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Group, Conference, and Events Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events Sales Executive will perform the following tasks to the highest standards:
What are we looking for?
A Group, Conference, and Events Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Proud member of the Disability Confident employer scheme
Official account of Jobstore.
Be a Proud Ambassador of the Caley
The stories begin here at Waldorf Astoria Edinburgh – The Caledonian:
Known locally as the “Caley”, Waldorf Astoria Edinburgh – The Caledonian, was built in 1903 and is one of Edinburgh’s most iconic landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway-building hotel nestles in the shadow of Edinburgh Castle. Its reputation for style and excellence has attracted international visitors and notable personalities for over one hundred years.
Click on the links to get a glance inside the doors of our hotel: Hotel Website, Instagram, YouTube
WELCOME TO A WORLD OF OPPORTUNITIES
Why do we enjoy working here? This is more than just a workplace.
· Here you have the opportunity to develop and discover yourself as much professionally as you do as a person.
· Here they support you and encourage your individuality.
· Here you will meet incredibly inspiring people you can call friends, for life.
· Here we are incredibly passionate about delivering special unforgettable moments to our guests and colleagues.
At the Waldorf Astoria Edinburgh – The Caledonian, we are proud to guarantee every team member at the hotel a wage of at least ELEVEN POUNDS per hour!
We can coach, train and develop you to help find your passion, whether it is your first role in hospitality or you are ready to take that next step.
A WORLD OF REWARDS
· Hourly Rate of £11.40 per hour (plus gratuities which are shared across the team/ and you will also be included in our fantastic upselling program).
· As a permanent contracted Team Member, you will enjoy time and a half for any overtime, including bank holidays.
· Smart uniform provided and laundered
· Free and healthy meals when on duty catering to a variety of dietary requirements
· Short Term accommodation to support your relocation from other areas of the UK or further (subject to availability)
· Grow your Career your next position could be as a Team Leader or Supervisor.
· Personal Development programmes designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
· A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
· Team Member Travel Program: discounted hotel nights from FORTY POUNDS per night around the world with GO HILTON! As well as a free stay at the hotel on the successful completion of probation
· 50% off Food and Beverages (subject to individual outlets)
· Team Member Referral Program – offered at a rate of £500 per a successful referral
· High street discounts: with Perks at Work - offering a wide range of retail discounts, including cinema tickets, supermarket discounts and many more
· Holiday: 28 days including bank holidays (increasing yearly for every full year you work up to 33 days)
· Discounted dental, health cover and life insurance
· Modern and inclusive Team Member’s areas
· Recognition non-stop all year long!
· Birthday – join us for a team birthday dinner at the hotel
· Want to find out more - follow us on the HR Instagram
We look forward to explaining in detail the range of magnificent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Waldorf Astoria is effortless Luxury – rooted in elegant service, delivering unforgettable experiences.
If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of guest service, you may just be the person we are looking for!
Coordinator duties:
· Update Wish Walk as appropriate & provide Reporting
· Management and tracking of supplier invoices
· Daily Consortia tracking on OnQ SM
· Weekly reporting internally and regionally, e.g. Hotelligence
· Support with Sales teams expenses
· Submit corporate rates, load SRP’s and submit amendments through Onq SM as directed by the team and within the deadlines set out
· Do regular corporate rate checks to ensure they are loaded and bookable
· Complete month end or Weekly reports
· Prepare presentation packs for key stakeholders, owners and customers
· Complete contracting on behalf of team as required
· Look after all Systems as appropriate and become proficient in the use of these systems including the following - ONQ PM, ONQ PMS, R&I Delphi & Delphi FDC, Lanyon or any other relevant system
· Assist with submission of SIP targets and tracking & auditing results
· Creating spreadsheets
· Collation of responses from both internal and external colleagues
· To provide accurate, up to date information to appropriate internal contacts, responding to requests in a timely manner.
· To maintain accurate Sales Team data, preparing and presenting reports to agreed deadlines.
· Organization, alongside Sales team, of specific events hosted by the Sales team (FAM trips, sales blitzes, customer engagement).
· Liaising with both external and internal customers
· Creating Invites, tracking of RSVP’s
· Organizing/ordering and stock keeping of promotional materials
· Other duties as assigned
Researcher duties:
· Prospect for new leads using smart technology, online tools like LinkedIn Sales Navigator
· Research & deliver market intelligence & new business updates using Google Alerts
· Deliver new contacts through telesales activity using qualified databases
· Run daily prospecting reports from Delphi FDC
· Secure customer site visits and customer appointments for the sales team
· Build a network of contacts from existing and new business contacts using social media channels
· Support key prospecting projects identified by the sales team
· Take part in conversion days and join the sales team in support of focused sales activity weeks
Specific Job Knowledge, Skill and Ability
The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.
· Strong team player
· Results orientated and target driven
· Possess excellent attention to detail
· Demonstrates excellent analytical skills
· Commercial acumen
· Demonstrates a proven track record of achievement
· Excellent telephone manner and the confidence to control calls to achieve maximum results
· Ability to influence others and successfully negotiate to achieve the desired result
· Commitment to customer service
· Self-motivated with energy, drive and enthusiasm
· Problem solving skills, a lateral thinker, creative
· Excellent interpersonal skills and an ability to relate to customers at all levels, and willing to ‘travel that extra mile’ to achieve a sale
· Good geography knowledge of the UK and overseas
· Ability to respond quickly and positively to changing requirements and business needs
· Ability to work under pressure and complete work to the required standard within the deadlines agreed
· Computer literacy with excellent knowledge of Word
· GCSE (or equivalent) certificate (minimum requirement)
· Some clerical/administrative experience or similar
· Fluency in spoken and written English
· Proficiency in Word, Excel, PowerPoint
We look forward to welcoming you to our hotel and to giving you the opportunity to work with our fantastic Managers, who can coach and develop you in achieving your personal goals in your future hospitality career.
We are open to confidential conversations with candidates about the role as part of the application and recruitment process. Please email Elizabeth.jones@hilton.com if you have any questions in regards to the job opportunity.
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
Hospitality Integrity Leadership Teamwork Ownership Now
With a fresh, modern expression of its rich, authentic, legacy, Waldorf Astoria provides guests the exceptional environment and the personalised attention of the True Waldorf Service in Landmark destinations around the world.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Proud member of the Disability Confident employer scheme
Official account of Jobstore.