Total 12 retail job vacancies in Kuala Lumpur

This role functions as the Key Account person in charge and focusing on retail execution within pharmacy channels.

Job Descriptions

• Manage and coordinate with pharmacy retail chains such as Guardian and Watsons
• Execute in-store activities including product listing, merchandising, and promotions
• Coordinate with distributors and store teams to ensure proper execution of sales plans
• Track and manage basic sales data (sell-in / sell-out) with simple analysis
• Support new product launches, POSM management, and inventory tracking
• Assist in executing marketing campaigns at store level

• 负责对接连锁药店渠道，如 Guardian、Watsons 等
• 跟进门店铺货、陈列执行、促销活动落地
• 协调经销商及门店，确保销售政策执行到位
• 管理基础销售数据（sell-in / sell-out），进行简单分析与反馈
• 协助新品上线、物料管理及库存跟进
• 支持市场活动在终端门店的执行

Job Requirements

• 1–2 years of experience in offline retail / FMCG / healthcare industry (pharmacy channel preferred)
• Experience working with pharmacy chains such as Guardian / Watsons is a strong advantage
• Basic understanding of retail operations (listing, sell-through, merchandising, promotions)
• Proficient in Excel / Google Sheets for data tracking and basic analysis
• Fluent in both English and Chinese (Mandarin), able to handle daily communication, emails, and reporting independently
• Strong communication and execution skills, with the ability to coordinate across distributors, stores, and internal teams

• 1–2年线下零售/快消/保健品行业经验（有药店渠道优先）
• 有对接 Guardian / Watsons 等连锁药店经验优先
• 熟悉基础零售逻辑（铺货、动销、陈列、促销）
• 熟练使用 Excel / Google Sheets 进行基础数据处理
• 中英文听说读写流利，能够独立完成日常沟通、邮件往来及基础汇报沟通能力强，执行力高，能对接多方（经销商/门店/内部团队）

Perks & Benefits

• Medical Allowance
• Meal Allowance
• EPF, SOCSO & EIS contribution
• All gazetted holidays in Wilayah Persekutuan Kuala Lumpur
• Annual leave from 14 days
• Nearby public transport
• Young & open culture

1.To learn & execute system issue Sales Quotation & Job Order

2. To learn & execute serve and handle walk in customer

3. To learn & attend in sales support activities

4. Off duty on Sunday & public holiday

5. Training is provided for fresh graduate

6. Whatsapp 0192683685 for immediate job offer

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Personal leave
• Sabbatical leave
• Paid training and development

1.學習並執行系統發出的銷售報價單和工作訂單

2. 學習並執行接待及處理到店顧客的各項工作。

3. 學習並參與銷售支援活動

4. 週日及公眾假期休息

5. 為應屆畢業生提供培訓

6. 請透過 WhatsApp 聯絡 0192683685 立即取得工作機會

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近公共交通
• 休閒著裝要求
• 個人休假
• 學術休假
• 有薪培訓和發展

1. Untuk mempelajari & melaksanakan isu sistem Sebut Harga Jualan & Pesanan Kerja

2. Mempelajari & melaksanakan khidmat pelanggan tanpa henti

3. Untuk belajar & menghadiri aktiviti sokongan jualan

4. Tidak bertugas pada hari Ahad & cuti umum

5. Latihan disediakan untuk graduan baru

6. Whatsapp 0192683685 untuk tawaran kerja segera

Faedah & Kebaikan

• Ekuiti pekerja
• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Pengangkutan awam berdekatan
• Kod pakaian kasual
• Cuti peribadi
• Cuti Sabatikal
• Latihan dan pembangunan berbayar

1. Handle commission and incentive calculations
2. Prepare and submit sales reports
3. Review and verify promoter submissions
4. Perform finance reconciliation for Aeon and Parkson accounts
5. Prepare and submit variance reports

Perks & Benefits

• Friendly working environment
• Stable job with career growth
• Travel allowance provided (If required)
• Employee Discount on company products/services
• Employee equity
• Nearby public transport
• Casual dress code
• Open culture
• Personal development opportunities
• Paid training and development

Commercial leader to own and scale Retail Media partnerships across APAC & EU. This role combines team leadership, strategic account ownership, and revenue delivery, with a strong focus on CPG brands and agency groups.

You will lead a team responsible for execution and pipeline development, while personally driving the most strategic partnerships and multi-market deals.

Key Responsibilities

1. Revenue Ownership & Commercial Leadership

• Own and deliver regional Retail Media revenue targets across CPG, agencies, and non-endemic partners

• Build and maintain a high-quality pipeline  with clear conversion plans

• Lead commercial strategy for multi market deals, ensuring consistency in pricing, packaging, and deal structures

2. Team Leadership & Performance Management

• Lead and develop a team of partnership managers / sales leads

• Set clear targets, pipeline expectations, and performance standards

• Drive accountability on execution quality, not just activity

• Coach the team on negotiations, deal structuring, and senior client engagement

3. Strategic Account Ownership

• Personally own and grow relationships with top regional CPGs and agency groups

• Lead negotiations for high-value, multi-market partnerships

• Build long-term JBPs embedding Retail Media as a core investment pillar

• Act as executive sponsor for key accounts

4. Agency & CPG Growth Engine

• Unlock agency budgets (WPP, Dentsu, Publicis, etc.) to drive incremental demand

• Convert top CPGs into always-on Retail Media investors

• Scale regional deals into structured, repeatable frameworks

5. Cross-functional & Market Leadership

• Partner with local commercial and QC teams to ensure strong execution

• Align with product and AdOps to scale solutions and unlock inventory

6. Operating Model & Scalability

• Build and standardize best-in-class ways of working (pipeline management, program selling, JBPs)

• Improve forecasting accuracy and commercial discipline across markets

• Ensure the team operates with clear ownership and prioritization

About the Role

As a REFASH Retail Partner, you will be at the forefront of managing our offline stores, with full responsibility for achieving sales targets, maintaining a high level of customer satisfaction, and ensuring that store operations run smoothly. This role will also prepare you for future growth opportunities within the REFASH organisation, allowing you to shape the success of our stores through innovative sales strategies, team management, and strong business ownership.

Key Responsibilities

Sales & Business Operations

• Drive sales initiatives to achieve targets, maximizing store revenue and profitability.

• ⁠⁠Plan weekly/monthly offline sales campaigns and align with stakeholders across different functions i.e. Marketing, Creative, Procurement

• ⁠Oversee the financial and sales performance of stores, ensuring alignment with company goals.

• Implement offline business strategies in line with broader company objectives.

• Prepare and analyze monthly sales reports to identify trends and areas for improvement.

Store Management & Visual Merchandising

• Maintain optimal store presentation through visual merchandising and strategic inventory placement.

• ⁠Ensure Inventory procurement targets are met monthly.

• Establish and uphold processes, sales, and service standards across offline retail locations.

Team Leadership & Development

• ⁠Lead hiring, training, and scheduling for both full-time and part-time retail staff.

• Conduct onboarding and training for new associates, fostering a culture of service excellence.

• Oversee day-to-day operations, delegating tasks to ensure seamless store functionality.

Customer Service & Relationship Management

• Maintain high standards of customer service, managing customer touchpoints such as cashiering and events.

• Work closely with our Customer Experience team to provide customer support across various communication platforms (Email, Social Media, WhatsApp).

• ⁠Manage relationships with sellers, including evaluating product drop-offs, negotiating offers, and resolving disputes.

Career Growth

At REFASH, we are committed to developing our talent. Successful candidates will have the opportunity to gain regional exposure and progress into higher roles within the organisation, managing our business across key markets in Singapore, Malaysia and Hong Kong.

Project Support & Coordination

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.

Monitoring & Reporting

• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Stakeholder Engagement
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

Main Responsibilities

• Create EXCITEMENT in our product launches, workshops and events for our guests
• Assist in providing the best customer experience, including speaking to customers and offering advice on colour, fit, style and silhouette to best suit their needs
• Promote key styles/new arrivals and bestselling products to drive sales and conversion in-store to achieve sales targets
• Provide a seamless shopping experience and ensure all merchandize are available in all colours, sizes, and quantities on the sales floor
• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms
• Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock take/stock count exercises.
• Cashiering duties managing the POS system to process payments, and process as any mall loyalty cards/vouchers
• To assist in processing and handling customer online returns/exchanges in-stores
• Establish rapport with potential and current customers to build strong regular customer base.
• Responsible for adhering to SOP for store maintenance, visual merchandising excellence, and housekeeping duties.
• Work with the store manager to drive sales performance

You should have / be

• A Love, Bonito ambassador with a passion for the brand and our products
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
• A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren’t afraid to approach you either!
• A performance-driven professional that drives sales through a customer-centric approach
• An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members
• A multitasker with the ability to work quickly in a fast-paced environment, and some degree of OCD towards tidiness
• A dependable co-worker who can work independently and proactively
• A self-starter, proactive and hands-on approach. Get it done right, and fast!

Hours

• Full-time: 45 hours per week, 5 days work week, morning and/or afternoon shifts/Fullshift
• All staff must be able to work on weekends/public holidays

Qualifications & Experience

• 1+ years of relevant work experience preferably in fashion/ retail company.
• No working experience but willing to learn are welcome to apply!
• Minimum SPM/ Diploma holder in Retail Management/Fashion or related fields.
• Strong interpersonal and communication skills, proficient in spoken/ written English and Malay/ Mandarin.

We are looking for a forward-thinking FinTech (brokerage) Store Manager who will be responsible for enhancing our user experience and ensuring sales performance is achieved. As the Store Manager, you will manage and optimize interactions between customers and the company, ensuring high-quality service to boost customer satisfaction and loyalty. You will work closely with the sales team to analyze customer needs and develop and implement effective user experience strategies. In this fast-evolving industry, you will face constantly changing market demands and customer expectations, so adaptability and creativity are essential. The successful candidate will be accountable for sales results, driving business growth while ensuring every customer interaction delivers a positive experience. This position requires strong communication skills, teamwork abilities, and a deep understanding of the latest trends and best practices in the FinTech industry. If you are passionate about challenges and aspire to make an impact in the FinTech field, we look forward to welcoming you to our team.

Responsibilities

• Participate in store location selection, renovation, and related matters to ensure alignment with brand image and marketing plans.
• Manage the daily operations of experiential stores to ensure efficient workflows.
• Lead and motivate the sales team to meet and exceed sales targets.
• Develop and implement consistent customer service standards to enhance customer satisfaction.
• Participate in the recruitment, training, and development of in-store employees to strengthen the team's professional capabilities.
• Analyze sales data and customer feedback to identify opportunities for improvement.
• Plan and execute marketing activities to attract new customers.
• Maintain good customer relationships and build brand loyalty.

• Fluent in English, Malay and Chinese is highly preferred.
• Over 3 years of relevant store management experience, with preference given to candidates with FinTech or brokerage industry backgrounds.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees and customers at all levels.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training provided).
• Strong analytical and problem-solving abilities, capable of developing effective business strategies.
• Familiarity with user experience design principles, with relevant work experience and knowledge.
• Ability to take responsibility for sales results, with a strong goal-oriented and self-driven mindset.
• Registered as a Unit Trust Consultant (UTC) is essential for this role; however, the company will sponsor you to obtain the license.
• Candidates who already hold a CSMRL license or are willing to obtain it after joining the company are highly preferred.
• Passion for learning, with the ability to quickly adapt to industry changes and maintain sensitivity to market trends.

As an Applications Intern, you will gain hands-on experience in supporting and improving business applications used across the organisation. You will work with systems such as Power BI, Business Central, LS Retail, E-Commerce, and other key business platforms, while learning how enterprise applications are managed in a real business environment.

Working closely with the Applications and Operations team, you will support daily operations, assist in projects and testing activities, and contribute to documentation and process improvements.

Your responsibilities will include:

Assisting with Level 2 support activities through the service desk

Supporting the team in maintaining and enhancing business applications and reporting solutions

Helping with daily backend maintenance and job monitoring tasks

Supporting User Acceptance Testing (UAT) and test preparation activities

Supporting application setup and handover activities for end-users

Preparing and updating technical documentation, process guides, and training materials

The Role

A Charlotte Tilbury Retail Artist is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer.

Role Accountabilities

• You can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You do not want to meet expectation – you exceed it.
• “Teamwork makes the dream work” – is your working motto. You understand your impact and how vital your role is. You can adapt to change at the last minute and be a real support to your managers and colleagues alike.
• You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You live and breathe the Charlotte Tilbury makeup looks – and can recreate the magic of these on your customer, as well as offering advice and guidance. You pride yourself on knowing your customers are returning back to you.
• You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.

Reporting Relationships

• Report to Retail Manager SEA

Key Selection Criteria

• You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
• You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
• Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.
• You champion positivity – and can think in a limitless way that makes your energy shine.
• You receive constructive feedback in a positive manner and puts suggested actions easily into motion.