Total 3 research officer job vacancies in penang

#Preferable mandarin speaker, Sabahan and Sarawakian are welcome

Customer Service

• Smile and greet slot players and customers.
•  Provide friendly, courteous and efficient service to the slot prayers and customers.
• Ensure and alert of the comfort and safety of the slot players and customers.
• Assist in the bar counter during the absence of tea lady.
• Buy food for customers when needed.

Cashier

• Responsible for the cage operation and cash in the cage/ cash drawer according to SOP.
• Maintain the cage and keep cash drawer clean and safe.
• Make sure the cash drawer is always locked and not to leave the cage without permission from the Duty Shift in Charge.
• Handle receipts and payments based on Club policies and SOP.
• Count and verify cash amount at beginning of the shift and balance funds at the end of the shift.
• Verify physical loose coins and bundled paper money.
• Handle credit/ debit cards according to SOP.
• Complete cashier gaming forms and reports.

General

• Assist slot players and monitor the players are behaving properly according to house rules.
• Promote gaming programs to the players.
• Ensure all the slot machines are functioning properly and alert to Duty Shift in Charge/ report to technicians if any malfunction and breakdown.
• Attend to minor issues, such as bill jam, etc.
• Wipe and clean slot machines, tables and ensure business premises is always clean and in tidily manner.
• Wear uniform and name tag while on duty in business premises.
• Report any irregularity to the Supervisor/ Duty Shift in Charge.
• Any other duties and responsibilities assigned by the superior.

Perks & Benefits

• Open culture
• Night Shift Allowances
• Bonus & incentives

We’re now looking for a Research Associate to join our Penang Research Operations team. 

PURPOSE OF ROLE

To support project deliverables and be responsible for their successful delivery in terms of research quality and timeliness. Deliver tasks in line with expected quality whilst meeting all Key Performance Indicators for Penang Team.

To help bring these principles to life, Informa Tech is currently seeking a Research Associate based in Penang to…

• Scoping research – constantly looking to evolve research to improve quality
• Data assumptions – clear justification of data and logical thinking

KEY RESPONSIBILITIES

The position of Research Associate is one of high responsibility and accountability.

You will be involved in

• Primary and secondary research tasks as specified by individual deliverables
• Excel-based templates as specified by each deliverable
• Credible and consistent base data and market shares output
• Outputs that have gone through a thorough cleansing exercise to ensure high quality of delivery to internal stakeholders
• New research ideas/topics presented to the manager

Other key responsibilities include:

• Successful, on-time delivery of high-quality, highly relevant, and differentiated research projects that provide essential elements for syndicated research projects across sectors.
• Successful, on-time execution of research projects that are essential components of consulting engagements, delivered to client specifications and quality expectations.
• Scoping – responsible for scoping out each deliverable that you are supporting. Including updating relevant documentation and leading kick-off as well as subsequent calls.
• Primary research – assist in conducting interviews with key industry contacts across a spectrum of company types, creating a detailed log of interactions and feedback.
• Secondary research – using a range of secondary sources to support primary research including – the internet, trade journals, in-house research, trade associations, public reports, financial releases, company press releases.
• Building templates and workbooks – creating Excel-based templates and workbooks for data entry, collation, cleansing, and synthesis.
• Building base data – using primary and secondary research to build credible base data; ensuring sufficient coverage of market players; creating estimates where company reporting is not available; utilizing history; ensuring consistency with related data/markets; logging all assumptions and working in a clear way.
• Working alongside manager on the continuing evolution and refinement of business/operational processes to optimize quality, timeliness, efficiency, and cost-effectiveness of research execution and delivery. Continuous measurement of key KPIs in each area.
• Require 3 days of shift work (9pm-6am) in a month to have better overlap with US clients

Key Internal Relationships:

• Members of Research & Data sectors, including colleagues in Research Operations for coordination, planning, execution, and support of syndicated research deliverables
• Product Management colleagues across sectors - provide research support for the planning, launch, and execution of impactful, differentiated high-quality research products
• Data team – working together to create DBs and forecast tools to drive research efficiency, consistency, and quality
• Leadership team – proactively communicate new ideas and feedback around process, operations, research, etc. to support continual improvement
• Research Operations Manager for support, performance, and approvals

Role Purpose

We're now looking for an Industry Research Analyst, Semiconductor to join our team. As a researcher and part of the Components and Devices Omdia pillar, you will help to coordinate Omdia’s semiconductor forecasts by communicating and working with multiple internal teams and external partners.  In doing so, you will engage in primary and secondary research of semiconductor trends, interpret data, and analyze results using qualitative and modeling techniques.

Key Responsibilities

• Collecting semiconductor data from a range of systems and sources and inputting into systems such as Excel.
• Assist the semiconductor analyst teams on providing up to date semiconductor market activity.
• Assist the semiconductor analyst teams in using primary and secondary research to build a credible date base.
• Creating estimates where publicly available sources are not available.
• Ensuring consistency and alignment of semiconductor forecasts across multiple internal teams.
• Locate and define new process improvement opportunities 
• Assist in providing qualitative analysis where possible to support and justify data.
• Understand and communicate the key semiconductor market trends.