Total 103 qa specialist job vacancies in Malaysia Malaysia No

Position Summary

1. Integrate different work processes operated by each business unit to contribute to standard HR operation.
2. Improve operation efficiency by providing and supporting HR services(recruitment, payroll, time & attendance, DM, L&D).

Role and Responsibilities

As a Payroll Specialist, you will play a crucial role in ensuring accurate and timely payroll processing for the employees of the designated subsidiaries/ country. The job entails administration of Time and Attendance records, computation of salary payment, statutory submission and/ or benefit administration. The job will also requires the job incumbent to participate on various payroll related projects include system enhancements and SOP documentation etc.

Reporting to Rewards & Service Excellence Lead, your responsibilities included but not limited to: 

Job Description

• Process payroll for employees, ensuring accuracy and compliance with local regulations and internal requirements.

• Calculate and verify salary and compensation components.

• Review and validate payroll results by preparing reconciliation report or any other reports as required by the Subsidiary. This may include tax, statutory deduction and contribution reports.

• Perform monthly Time & Attendance verification and closing. Assist employees to manage irregular attendance records in the HR system. Address employees’ enquiries on their attendance records according to the HR policy.

• Work closely with Subsidiary HR to ensure correctness of Payroll related data, and when needed help to investigate the system issues and raise change request to enhance HR system.

• Review payroll process, procedures, making changes on the SOP while ensuring adequate controls are in place. Ensure all procedures are thoroughly documented and checklists shall be updated to ensure all essential process steps are followed through.

• Provide resolution on the service requests raised by subsidiary within stipulated service level agreement (SLA)

Job Requirements

• Bachelor’s degree in finance, Accounting, or related field is preferred.

• Preferably with 2-3 years of experience in payroll administration in Shared Service Center.

• Proven experience as a payroll specialist or similar role, with good understanding of payroll processing for Thailand.

• Familiarity with Thailand employment law, tax regulation and statutory requirements.

• Strong proficiency in Microsoft Excel.

• Thai speakers are encouraged to apply.

• This role is also open for Thai candidate who is willing to relocate to Malaysia.

Skills and Qualifications

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Job Summary:   

The Partner Success Specialist will focus on the day-to-day partner management and support activities for Autodesk Learning Partners. You will work closely with the regional Autodesk Learning - Partner Success Manager (PSM) and the Global Support Team to develop subject matter expertise on Learning Partner guidelines including complete understanding of program benefits and requirements of the Authorized Training Center Program (ATC), the Autodesk Authorized Academic Partner Program (AAP), and the Autodesk Certified Instructor (ACI) Program. This includes partner onboarding, managing partner details in database, monitor partner adherence to program requirements, provide partner training and enablement, support partners with respect to Autodesk Software Subscriptions, assist global support in communication for subscription contract, renewal communication, license access, maintenance issues and tracking support tickets.

Principal Responsibilities:

• Assist in broadcasting Autodesk communication and follow-up with partner on assigned tasks for India Region.

• Track, escalate and support costumers’ technical issues on Autodesk products and solutions worldwide

• Ensure the right levels of communication with the Autodesk partners and deliver accurate documentation as appropriate

• Ensure the integrity of the information to be made available, for the correct execution of the programs.

• Coordinate with global support team and regional PSM for Learning Partner recruitment, technical tickets & onboarding Sales Training on new product/s and/or technologies.

• Support Learning Partners with respect to Autodesk Software Subscriptions, subscription contract, renewals, license access, and maintenance issues

• Develop adequate expertise to support the Subscription license fulfillment model for Learning Partner Programs

• Works with Sales Support and Sales Operations to provide support where necessary to ensure timely logging in of orders and billing.

• Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.

• Assist PSM/BDM in new partner recruitment, enablement, and productivity objectives.

• Monitor and track progress of support/application tickets from Conversion to Closure.

• Maintain service delivery reporting, training documents and service operations

• Manage and maintenance customer database

• Report costumers’ products and services

• Adhere to Tech Data policies and compliance requirement.

• Business forecasting and business planning for product groups with PSM.

• Provision of various reports for the purpose of commercial decision making.

Knowledge and Skills:

• Basic technical skills to back the solution building skill sets of respective product / technology

• Basic experience of creating EDM / Mailers with good content (Pictorial & Catchy Words)

• Seeks to build high customers satisfaction (internal and external)

• Renewal Engine Drive with Customers

• Good levels of communication, initiative and teamwork

• Good level of use of Office tools, in particular Excel

• Good level of spoken and written English

• Ease of working in a rapidly changing context and reacting to new challenges

• Knowledge and experience in the use of databases

Experience:

• Minimum 0 to 5 years of experience in handling education services deliver or product support or Autodesk Products

• Understanding of channel business & Ecosystem is added advantage.

• Customer Service Support experience is added advantage.

• Relevant vendor/product certifications are an added value.

Education/Certification:

• University Degree or equivalent

Distinguishing Characteristics:

• Technically oriented to gain expert to master knowledge on products and solutions.

• Exhibits the ability to interface with the outside sales customer

• Excellent planning, customer relationship and partner management skills

• Demonstrates initiative and passion to excel

• Demonstrates high integrity levels

• Flexible to work in Multi-Time zones

• Open to field travel 30%

Competencies:

• Functional/Technical Skills

• Business Acumen

• Problem Solving

• Dealing with Ambiguity

• Planning

• Time Management

• Drive for Results

• Customer Focus

• Developing Direct Reports and Others

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Date Posted:

2024-03-19

Country:

Colombia

Location:

LOC42001: Otis Colombia - Bogotá Calle 140 No 12b - 25, Bogotá

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Job Overview

• Receiving and documenting incoming telephone calls, faxes or emails from investigative sites or other sources reporting Lifecycle Safety Data.

Responsibilities:

• Quality control.
• Medical Information Case processor responsibilities include receiving and documenting incoming calls, chats, faxes and emails from external customers such as  patients and/or healthcare providers) and responding to their inquiries about products. Summarizing these reports based on information identified as vital to the project.
• Disseminate clear, accurate information to healthcare professionals and patients based on the approved call scripts and/or other approved resources related to the use of client products.
• Creating Adverse Event and Product Quality Complaint reports requiring concise data entry covering everything from patient symptoms, admission and results – this will include medical terminology, writing narratives, generating case queries.
• Clarify, investigate and capture adverse event and product quality information.

Qualifications

• • Bachelor's degree in life sciences or related field and up to 3 years of relevant experience, inclusive of up to 1 year of Pharmacovigilance experience.
• Good knowledge of medical terminology.
• Working knowledge of applicable Safety Database and any other internal/Client applications.
• Knowledge of applicable global, regional, local clinical research regulatory requirements.
• Excellent attention to detail and accuracy.
• Good working knowledge of Microsoft Office and web-based applications.
• Strong organizational skills and time management skills.
• Strong verbal/written communication skills.
• Self-motivated and flexible.
• Ability to follow instructions/guidelines, utilize initiative and work independently.
• Ability to multi-task, meet strict deadlines, manage competing priorities and changing demands.
• Ability to delegate to less experienced team members.
• Ability to be flexible and receptive to changing process demands.
• Willingness and aptitude to learn new skills across Safety service lines.
• Ability to establish and maintain effective communication and working relationships with coworkers, managers and clients.
• Ability to work as a Team Player, contribute and work towards achieving Team goals.
• Ensure quality of deliverables according to the agreed terms.
• Demonstration of IQVIA core values while doing daily tasks
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
• Regular sitting for extended periods of time.
• May require occasional travel.
• Flexibility to operate in shifts.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Position Title:

Coding Integrity Specialist II

Department:

OUHP Revenue Integrity

Job Description:

This position may be performed remotely from the following locations within the United States of America:  Arkansas, Colorado, Florida, Georgia, Indiana, Kansas, Louisiana, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, and Wisconsin. 

General Description:

Reviews and evaluates hospital outpatient medical record documentation to assign, sequence, edit and/or validate the appropriate ICD-10-CM and Healthcare Common Procedure Coding System/Current Procedural Terminology (HCPCS/CPT) codes.  Performs coding and/or code validation across OUH.  Applies all appropriate coding guidelines and criteria for code selections. 

Essential Responsibilities:

Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. 

• Using, ICD-10-CM and/or HCPCS/CPT, primarily assigns, validates, and/or edits codes the following patient types:
  • Same day surgery (SDC)
  • Observation (OBV)
  • Wound Care
  • Outpatient Cardiac Cath

• As needed, may also assign, validate, and/or edit codes for the following patient types:
  • Emergency department (ED)
  • Recurring (RCR)
  • Clinical (CLI) records, and/or
  • Provider Office Visit (POV)

• Assigns, validates, and/or edits procedure categories, modifiers (when applicable)
• Maintains or exceeds established productivity standards
• Maintains or exceeds established accuracy standards
• Initiates, validates, and/or edits physician queries in compliance with Company policy where appropriate
• Reviews all official data quality standards, coding guidelines, Company policies and procedures, and clinical/medical resources to assure coding knowledge and skills remain current
• Utilizes the complete medical record documentation in code assignment, validation, and/or editing of codes
• Follows all applicable coding guidance in assigning, sequencing, validation, and/or editing of codes
• Meets all educational requirements as stated in current Company policy

General Responsibilities:

• Performs other duties as assigned

Minimum Qualifications:

Education: High School Diploma or GED required. Associates or Bachelor’s degree in HIM/HIT preferred.

Experience: One (1) year acute care observation and/or same day surgery hospital outpatient coding experience required. Three (3) years healthcare experience preferred. An equivalent amount of education or experience may be substituted for minimum experience requirement

Licensure/Certifications/Registrations Required:  Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS), or Certified Professional Coder (CPC) required

Knowledge, Skills and Abilities:

• Coding Technical Skills- ICD-10-CM, HCPCS/CPT-4, and APCs.
• Analytical Skills - effective evaluation, synthesis and use of information gathered.
• Organization - establishing courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi-task.
• Communication - communicates clearly and concisely.
• Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
• PC Skills - demonstrates proficiency in Microsoft Office applications and others as required.
• Quality Orientation - accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• Work Independently - is self-supporting; not needing to rely on others to complete a job.

Current OU Health Employees - Please click HERE to login.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

System Audit:

Inspect plant to review the current cleaning performance.

Examine the hardware system and observe the current cleaning methodologies.

Use different process tools to evaluate the cleaning cost and utility consumptions like water, steam, and effluent.

System Improvement Recommendation:

Generate report for:
* suggested design changes to improve cleaning performances

* suggest chemical / cleaning methodology changes

* evaluate and indicate probable utility savings

* calculate and compare the current against proposed cleaning costs

Conduct trial:

Carry out trials to deliver agreed results

Demonstrate and document the improvement  in cleaning performances and efficiency

Generate SOP for regular operation

Identify new Business opportunity:

Identify cleaning needs for customer and generate opportunity

Map the clients process and probable opportunity

Performance evaluation:

Conduct indepent periodic visits to evaluate the cleaning performance for plant where Diversey regime is on,

Generate report carrying the deviations and the recommendations.

Application Specialist to support the business development of all sectors of F&B

The key responsibilities for the role entail

• Identify customer needs and convert them to opportunities for each customer group
• Develop programs with a systematic approach that will include appropriate product selections, cost in use calculations, investment needs and benefits delivered to the customer
• Conduct trials and gain approvals
• Lead in execution of  key value propositions, offerings and innovations
• Replicate successes across customers and sectors, develop programs
• Train & support the local sales team members
• Monitor and improve upon service delivery models
• Work with country business teams to deliver the water treatment growth plan

The role will require extensive travel like 10-12 days a month or as per business needs

External interface

• Senior leaders, mid-level managers and operating teams in customer organizations – Utility, Environment, Technical, Supply Chain, Manufacturing, Operations, Maintenance, Quality and Food Safety etc
• OEM and service providers in water and waste water treatment

Internal interface

• Cluster/Country business leaders
• Country sales and technical teams
• Sector leaders, District Managers
• Country marketing and supply chain teams
• Global technical support teams
• Global water treatment community within Diversey/Solenis

Industry background of the incumbent

It is important that the incumbent comes from a water treatment background preferably from a chemical treatment portfolio working with industrial customers and with experience in utility treatment and waste water management.

Exposure to the food & beverage manufacturing industry can be desirable but not mandatory

Education & skill background

• Should have a technical background
• Undergraduate degree or post graduate degree in engineering; chemistry; science
• This position needs to have a good understanding of technical issues and a technical problem solving attitude
• Good command over English language is mandatory

The incumbent shall be focused on providing technical support to grow the water treatment business within F&B customers in a designated country/cluster within APAC. He/she shall be required to identify the key gaps and improvement opportunities for customers to develop Diversey’s water treatment portfolio with a systematic approach that will include appropriate product selections, cost in use calculations and benefits delivered to the customer. In addition, the incumbent will be responsible for defining standards / protocols for trials, customer audits for relevant applications, lead key trials and gain approvals. As a water treatment expert, the incumbent is also expected to train and/or double work with the sales team on water & wastewater treatment programs.

Essential Functions

• To Prioritize and complete the assigned trainings on time.
• Process Safety data according to applicable regulations, guidelines, Standard Operating procedures (SOPs) and project requirements.
• To perform Pharmacovigilance activities per project requirement including but not limited to, collecting and tracking incoming  - Adverse Events(AE)/endpoint information, determining initial/update status of incoming events, database entry, coding AE and Products, writing narratives, Literature related activities as per internal/ project timelines.
• Ensure to meet quality standards per project requirements.
• Ensure to meet productivity and delivery standards per project requirements.
• To ensure compliance to all project related processes and activities.
• Read and acknowledge all necessary IQVIA standard operating procedures (SOPs) and customer SOPs as required. Ensure all required training is executed in a timely fashion and documented. Work towards ensuring your individual training plan and training transcript are reconcilable.
• Creating, maintaining and tracking cases as applicable to the project plan.
• Identify quality problems, if any, and bring them to the attention of a senior team member.
• To demonstrate problem solving capabilities.
• Liaise with different functional team members, e.g. project management, clinical, data management, health care professionals e.g. investigators, medical monitors, site coordinators and designees to address project related issues.
• May liaise with client in relation to details on day to day case processing activities.
• To mentor new teams members, if assigned by the Manager.
• Attend project team meetings and provide feedback to operations manager on any challenges/issues or successes.
• Perform other duties as assigned.
• Lead/ Support department Initiatives
• 100% compliance towards all people practices and processes.
• In addition to the above mentioned responsibilities, depending on the project requirement, the team member may perform medical review of non-serious adverse events (AEs) and non-serious adverse drug reactions (ADRs) which includes reviewal of AE coding, past medical history, concomitant medications, expectedness/ listedness, causality assessment and other medical information and ensure completeness and accuracy of data according to applicable regulations and guidelines, SOPs, project-specific guidelines, and medical evaluation guidelines and communicate with the team leads for any correction required in the case and maintain appropriate documentation for all communications.

Qualifications

• Bachelor's degree in Pharmacy and up to 3 years of relevant experience, inclusive of up to 1 year of Pharmacovigilance experience.
• Good knowledge of medical terminology.
• Working knowledge of applicable Safety Database and any other internal/Client applications.
• Knowledge of applicable global, regional, local clinical research regulatory requirements.
• Excellent attention to detail and accuracy.
• Good working knowledge of Microsoft Office and web-based applications.
• Strong organizational skills and time management skills.
• Strong verbal/written communication skills.
• Self-motivated and flexible.
• Ability to follow instructions/guidelines, utilize initiative and work independently.
• Ability to multi-task, meet strict deadlines, manage competing priorities and changing demands.
• Ability to delegate to less experienced team members.
• Ability to be flexible and receptive to changing process demands.
• Willingness and aptitude to learn new skills across Safety service lines.
• Ability to establish and maintain effective communication and working relationships with coworkers, managers and clients.
• Ability to work as a Team Player, contribute and work towards achieving Team goals.
• Ensure quality of deliverables according to the agreed terms.
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
• May require occasional travel.
• Flexibility to operate in shifts.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

The annual salary range for California is $84,000 to $156,000. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.

We’re doing work that matters. Help us solve what others can’t.

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

The annual salary range for California is $84,000 to $156,000. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.

We’re doing work that matters. Help us solve what others can’t.

The Sales Support Specialist is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Sales Support Analysts will work with salespeople, client executives and clients to support all aspects of the client and sales lifecycle
• Assist sales by coordinating internally and preparing materials ahead of client meetings, including supporting the development and upkeep of client presentations and marketing materials
• Attend client meetings with salespeople and client executives and document call reports in the appropriate systems
• Assist sales by tracking and helping execute on follow up items from internal and client meetings
• Support sales through the development and execution of client strategy and sales initiatives, including maintenance of associated reports
• Work with sales team members to keep CRM and other internal systems active and accurate
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience
• Knowledge of client onboarding procedures (KYC requirements, OFAC, etc.) and use of Client Relationship Management (CRM) system
• Demonstrated interpersonal skills related to client interaction, and internal team interactions
• Proficient with Excel, Word, PowerPoint

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Contacto con las áreas internas del banco /ejecutivos de cuenta y banqueros de relación) para realizar el Onboarding y Mantenimiento de cuentas para productos de FX y Derivados para clientes PYME y Banca Empresarial.
• Aptitudes: Organización y atención oportuna, atención al detalle para dar de alta información en los sistemas operativos del banco
• Inglés intermedio

------------------------------------------------------

Job Family Group:

Institutional Sales

------------------------------------------------------

Job Family:

Institutional Sales Support

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Date Posted:

2024-01-17

Country:

Malaysia

Location:

Sigma Elevator (M) Sdn Bhd, 15-02 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

At Otis, it’s our people that make us different.

Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights. Come and join us today and be part of the Forbes 2023 World's Best Employers!

About you

Sigma Elevator is growing and we are recruiting a Recapture Specialist, reporting to the Service Sales Manager, the main goal of the role is to develop new business opportunities by growing our maintenance portfolio, proactively prospect potential accounts for new business, and develop and build solid relationships with new customers.
 

What you will be doing

• Accountable for recapture / recovery target all time.

• Managing prospects by proposing services and negotiating service maintenance contract.

• Collaborating with service operation and technical team in ensuring safety, quality and compliance with statutory requirements.

• Actively promoting Company products and selling service upgrades.

• Maintaining customer relations in line with Company KPI and exceeding customer satisfaction.

• Spearheading the role of customer defender and be responsible for carrying out practical initiatives to address genuine customer complaints and/or to prevent new contract cancellation.

• To perform any other responsibilities as required and requested by Head of Department and/or the Management.

• Managing QR and providing estimates to current customer of all regular work and repair if needed.

What you will need to be successful

• Degree/Diploma in any discipline or with relevant working experience.

• Knowledge and experience in the elevators or construction is an added advantage.

• High level of self-discipline.

• Goal driven and able to deliver high level of work commitment.

• Self-starter character, able to work independently with minimal supervision.

• Confident and possess excellent negotiation and communication skills.

• Enjoys face-to-face interaction and possess a team player mindset.

• Desire and willingness to learn new things.

• Fresh graduates/those without working experiences are encouraged to apply.

• Possess a car and a valid driving license.

What’s In it For Me

• Opportunity to work with the world market leader in a crisis-proof industry.

• We offer you lucrative remuneration including basic salary, allowances and attractive sales incentive.

• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

Apply today to join us and #BuildWhatsNext

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands how duties relate/integrate with others in the team/unit. Exchanges moderately complex information with others. Basic knowledge of the organization and its policies required. Applies experience and simple judgment to make decisions within defined options or standard protocols – follows through on issues. Able to evaluate and select the correct solution in order to complete the task at hand.

Responsibilities:

• Performs Collection Specialist 2 duties plus: Utilizes advanced negotiation skills to resolve delinquency issues. Researches problems, such as skip tracing, to develop external contacts. Shares knowledge with less experienced collectors. Has increased opportunity to interpret procedures instructions by choosing among alternative courses of action to resolve delinquencies. Works under general supervision and established procedures. May support a range of products services. Applies detailed knowledge of a wide range of specialized administrative technical skills; and most of the impact is related to the accuracy of tasks performed. Understands how duties relate integrate with others in the team unit.

• Increase the Recovery of the past due portfolio of the different collection portfolios

• Comply with the goals and parameters of the established operational process

• Ensure compliance with quality objectives and compliance with institutional policies

• Provide the telephone collection service to the client

• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• work under pressure Decision making Problem solving Negotiation
• client needs or organizational issues while remaining focused, frustration tolerance
• 1 year experience

Education:

• High School diploma or equivalent

------------------------------------------------------

Job Family Group:

Operations - Collections Default

------------------------------------------------------

Job Family:

Core Collections

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
• Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed
• Conduct basic analysis and research as well as workflow management
• Support an expansive array of products and services
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-3 years of relevant experience
• Experience working in a business office or operational environment
• Proficient computer and math skills with a focus on complex databases and spreadsheets
• Demonstrates technical and administrative expertise
• Consistently demonstrates attention to detail
• Demonstrated knowledge of activities, policies, and procedures of a basic work area

Escolaridad Licenciatura trunca o pasante o terminada

Experiencia requerida

• Experiencia mínima de 2 años en el proceso operativo del Intercambio Bancario o relacionada con la operación bancaria o puestos Administrativos
• Conocimientos Contabilidad básica (deseable), administración y análisis de información.
• Conocimiento básico de contabilidad (deseable pero no indispensable), inglés básico (deseable), manejo de paquetería Office, apego a políticas institucionales, trabajo bajo presión, iniciativa, trabajo en equipo, orientación a resultados, análisis de información, actitud de servicio, proponer soluciones a las necesidades detectadas.

Funciones

• Realizar el proceso de conciliación del Intercambio Internacional con Mastercard / VISA por  transacciones de compras y/o disposiciones de efectivo realizadas con tarjetas de crédito/ debito
• Realizar cuadre de cifras diario
• Elaborar la información contable del día para la compensación diaria
• Efectuar el control diario de las partidas contables generadas
• Trato directo con Bancos, Cámara de Compensación y Gerencias de Producto
• Elaboración de información estadística
• Aplicación de controles al proceso

•    Experiencia mínima de 2 años en el proceso operativo del Intercambio Bancario o relacionada con la operación bancaria o puestos Administrativos
•    Conocimientos Contabilidad básica (deseable), administración y análisis de información.
•    Inglés básico (deseable), manejo de paquetería Office, apego a políticas institucionales, trabajo bajo presión, iniciativa, trabajo en equipo, orientación a resultados, análisis de información, actitud de servicio, proponer soluciones a las necesidades detectadas.

Como parte de tu proceso de reclutamiento, completarás algunas evaluaciones. Para ello, una vez que envíes tu información en Workday, recibirás un mail por parte de nuestro proveedor con las instrucciones y un enlace personalizado para que crees tu perfil en las plataformas e inicies la evaluación. De forma previa a realizar tu prueba, te recordamos leer cuidadosamente los Términos y Condiciones del proveedor, así como el Aviso de Privacidad que pondrá a tu disposición.

------------------------------------------------------

Job Family Group:

Operations - Core

------------------------------------------------------

Job Family:

Operations Support

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
• Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed
• Conduct basic analysis and research as well as workflow management
• Support an expansive array of products and services
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-3 years of relevant experience
• Experience working in a business office or operational environment
• Proficient computer and math skills with a focus on complex databases and spreadsheets
• Demonstrates technical and administrative expertise
• Consistently demonstrates attention to detail
• Demonstrated knowledge of activities, policies, and procedures of a basic work area

Escolaridad Licenciatura trunca o pasante o terminada

Experiencia requerida

• Experiencia mínima de 2 años en el proceso operativo del Intercambio Bancario o relacionada con la operación bancaria o puestos Administrativos
• Conocimientos Contabilidad básica (deseable), administración y análisis de información.
• Conocimiento básico de contabilidad (deseable pero no indispensable), inglés básico (deseable), manejo de paquetería Office, apego a políticas institucionales, trabajo bajo presión, iniciativa, trabajo en equipo, orientación a resultados, análisis de información, actitud de servicio, proponer soluciones a las necesidades detectadas.

Funciones

• Realizar el proceso de conciliación del Intercambio Internacional con Mastercard / VISA por  transacciones de compras y/o disposiciones de efectivo realizadas con tarjetas de crédito/ debito
• Realizar cuadre de cifras diario
• Elaborar la información contable del día para la compensación diaria
• Efectuar el control diario de las partidas contables generadas
• Trato directo con Bancos, Cámara de Compensación y Gerencias de Producto
• Elaboración de información estadística
• Aplicación de controles al proceso

Lugar de Trabajo (Domicilio Laboral)Edificio Moras #850 PB, col. Acacias alcadía Benito Juárez, Ciudad de Mexico 03240
Horario Laboral 08.00-17.00 hrs y con una Jornada Laboral de Lunes a Viernes

• Experiencia mínima de 2 años en el proceso operativo del Intercambio Bancario o relacionada con la operación bancaria o puestos Administrativos
• Conocimientos Contabilidad básica (deseable), administración y análisis de información.
• Inglés básico (deseable), manejo de paquetería Office, apego a políticas institucionales, trabajo bajo presión, iniciativa, trabajo en equipo, orientación a resultados, análisis de información, actitud de servicio, proponer soluciones a las necesidades detectadas.

Como parte de tu proceso de reclutamiento, completarás algunas evaluaciones. Para ello, una vez que envíes tu información en Workday, recibirás un mail por parte de nuestro proveedor con las instrucciones y un enlace personalizado para que crees tu perfil en las plataformas e inicies la evaluación. De forma previa a realizar tu prueba, te recordamos leer cuidadosamente los Términos y Condiciones del proveedor, así como el Aviso de Privacidad que pondrá a tu disposición.

------------------------------------------------------

Job Family Group:

Operations - Core

------------------------------------------------------

Job Family:

Operations Support

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting