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We have identified an opportunity for Production Engagement Lead to join us in a vital client facing position, managing and continuously building on the brand and category partnership.
The role will report into the Regional Business/Production Lead and work together with onsite teams and origination/adaptation hubs to supports our clients across various brands delivering on their creative production needs.
This is a very demanding and ever-changing role that will require the Engagement Lead to have strong production experience in asset creation across the full channel breadth of Print, Web, TVC, post production, digital, and social content creation. In addition, the person will need client management capabilities. Critical knowledge of the creative and production processes, understanding key timings for inputs as well as being able to mitigate risks, solve problems and deliver on brand consistency by being aware and collaborating with regional teams is essential. As the Engagement Lead for a Brand or Category, it will also be your responsibility to ensure overall Category/Brand expectations are met.
As an Production Engagement Lead
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You will be part of our Production Support Team, who make sure that our live platforms run smoothly and without issues.
This is a great opportunity to grow your career, deepen your commercial experience, enhance the breadth of your development skills within a fast-growing FinTech company.
We are looking for a self-starter, working closely with business analysts, testers, infrastructure and other FNZ departments, to ensure our software is world class.
The key responsibilities will include:
Personal attributes, experience & qualifications:
These are also an advantage (but not a must have):
Why should you join us?
If this role appeals to you, please apply by Sunday 31st March 2024.
*Please note that we will begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.
Official account of Jobstore.
As a production Support Analyst, you’ll provide application support for our business. We are looking for a self-starter, an expertise in issue management, addressing concerns from both external and internal clients to meet key performance indicators (KPIs) and service level agreements (SLAs). A core aspect of your role involves ensuring the seamless functioning of the application as deployed, emphasizing proactive and reactive measures to champion continuous service improvement.
You will be a member of a critical team who -
The responsibilities will include:
What are we ideally looking for in a successful candidate?
These are also an advantage (but not a must):
Why should you join us?
If this role appeals to you, please apply by Sunday 31st March 2024.
*Please note that we will begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.
Official account of Jobstore.
As Production Support Lead, you will be the go-to person for our client. Your responsibilities extend to overseeing the intricate landscape of issue management, addressing concerns from both external and internal clients to meet key performance indicators (KPIs) and service level agreements (SLAs). A core aspect of your role involves managing the workflow, ensuring the seamless functioning of the application as deployed, emphasizing proactive and reactive measures to champion continuous service improvement.
Your expertise comes to the forefront in Incident & Problem Management, where you lead the analysis, investigation, diagnosis, and problem-solving efforts to identify, troubleshoot, and resolve production issues. Additionally, your involvement in Release & Change Management is crucial, as you support the testing and release processes for production fixes. Facilitating the transition between project support and production support during Service Transition is a key responsibility, ensuring a smooth flow of operations.
The responsibilities will include:
What are we ideally looking for in a successful candidate?
These are also an advantage (but not a must):
Why should you join us?
If this role appeals to you, please apply by Sunday 31st March 2024.
*Please note that we will begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.
Official account of Jobstore.
Role Description
Production Support Manager provides direct line management for a team that undertakes application support for FNZ business.
Acting as the guardian of Production, the Production Support Manager works with internal stakeholders to champion quality change and takes ownership of outcomes to improve team effectiveness, operational efficiency, and an excellent client experience.
Team Responsibilities
The team are responsible for:
Specific Role Responsibilities
Performance Assessment
Availability – uptime during core and non-core hours
Performance – performance metrics during core and non-core hours
Reliability – test results and performance during real failure events
KPI reporting – performance against team KPIs and individual KPIs as agreed.
Experience / Attributes Required
Why should you join us?
If this role appeals to you, please apply by Sunday 31st March 2024.
*Please note that we will begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.
Official account of Jobstore.
About us
Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.
Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.
There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)
The Role
You will be responsible for ensuring that the production timelines from order to delivery are achieved, whilst working collaboratively across a number of departments. You will need the ability to be both hands on and quick to think on your feet when dealing with our network of Suppliers. This is an exciting and pivotal role in the Sourcing & Production team that requires a go-getter with a positive mindset, have initiative, as well as enjoy working in a fast paced environment.
Main Responsibilities
You should have / be
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