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JOB DESCRIPTIONS
● Audit recorded calls made by the Recovery teams to ensure that all conversations comply with the Banks' call scripts
● Audit all documentations as per Banks' regulatory requirements
● Conduct compliance training for new joiners and existing staff
● Monitor branches' compliance activities
● Coordinate Business Continuity Plan tests
● Perform audit checks on staff's workstations
● Other ad hoc tasks as assigned by the Head of Department.
REQUIREMENTS
● A SPM/Diploma holder in any field.
● Good written and spoken skills in English and Bahasa Malaysia.
● Computer literate with proficiency in Microsoft Excel and Word.
● A team player, meticulous and can work with minimal supervision.
● Having experience in banking or debt collection/recovery field is an added value.
● Those with experience in a similar industry are encouraged to apply, however those without experience are welcome to do the same as comprehensive training will be provided.
WHY JOIN US?
● We have been in the business of debt recovery since year 2003 and have established a nationwide debt recovery network with branches throughout Malaysia.
● We offer an attractive remuneration package comprising of competitive base salary and allowance.
● We offer career advancement opportunities aimed at recognising performing staff.
● We reward performing staff with annual increment and overseas trips.
● We organize and support weekly sport activities such as futsal and badminton in order to promote a healthy lifestyle among our employees.
● We emphasize on workplace camaraderie in order to bring about the desired productivity and lasting friendship among our employees.
● We provide financial assistance and moral support to employees who are in need.
● We provide insurance coverage (after one year of service) to employees to relieve their financial burden in the event of bodily injuries and disabilities.
● Strategic location of our office which is centrally located in Kuala Lumpur, easily accessible and with lots of amenities. (5-min walking distance from LRT (Masjid Jamek/Bandaraya Stations) and KTM (Bank Negara Station)
Perks & Benefits
CCR Networks Sdn. Bhd. has been in the business of debt recovery since year 2003 and has established a nationwide debt recovery network with branches all over Malaysia. The primary purpose of CCR Networks is to manage and recover delinquent accounts for its clients. Our specialist team offers an efficient and cost-effective service for the rapid recovery of overdue monies. In line with our continuous expansion plan, we are seeking highly motivated and goal-driven individuals to join us for a challenging and rewarding career. Why join us? In this highly competitive and result-oriented environment, CCR Networks Sdn. Bhd. deploys leading edge technologies, matured and tested operational support systems, highly qualified and motivated management and staff to maintain its position of leadership within the debt recovery vertical. A career at CCR Networks Sdn. Bhd. is truly a one-of-a-kind experience. It's more than working for the performance; it's an opportunity to be a part of something that impacts the future. We offer you not only the chance to build a successful career but an opportunity to make a difference in the future.
JOB DESCRIPTIONS
1) To call and follow up with customers on their outstanding payments.
2) To negotiate favourable payment arrangements for settlement of account outstanding.
3) To assist customers with any existing disputes to enable them to make full settlements.
4) To handle basic administrative functions.
5) To handle ad hoc assignments.
REQUIREMENTS
Candidate must possess at least an SPM qualification.
Computer literate.
Good communication and negotiation skills in Bahasa Malaysia and/or English.
A result-oriented person who is able to work under pressure and long hours to achieve target.
Having experience in customer service, collection or related industry is an added advantage.
Comprehensive training will be provided to the successful candidates.
Malaysian citizens only.
Perks & Benefits
CCR Networks Sdn. Bhd. has been in the business of debt recovery since year 2003 and has established a nationwide debt recovery network with branches all over Malaysia. The primary purpose of CCR Networks is to manage and recover delinquent accounts for its clients. Our specialist team offers an efficient and cost-effective service for the rapid recovery of overdue monies. In line with our continuous expansion plan, we are seeking highly motivated and goal-driven individuals to join us for a challenging and rewarding career. Why join us? In this highly competitive and result-oriented environment, CCR Networks Sdn. Bhd. deploys leading edge technologies, matured and tested operational support systems, highly qualified and motivated management and staff to maintain its position of leadership within the debt recovery vertical. A career at CCR Networks Sdn. Bhd. is truly a one-of-a-kind experience. It's more than working for the performance; it's an opportunity to be a part of something that impacts the future. We offer you not only the chance to build a successful career but an opportunity to make a difference in the future.
Job Highlights
Responsibilities:
Requirements:
Perks & Benefits
Medicrew Healthcare was founded in 2022. The company is driven by innovation where we pursuit oppurtunities focused on development of medical devices and over-the-counter (OTC) products. We envision to be the leading medical group that would bring a positive change in life for each of you that comes through our door. To achieve that, we actively participate in searching for better and innovative health solutions Besides, we practise patient-centered concept and aim to elevate your wellness needs in an easy and convenient way by bringing effective products to you. To date, we supply products to hospitals, dental clinics, clinics, pharmacies, and baby centers. With the support of growing team, we look forward to expanding the product range and serve you better.
工作介紹
● 審核恢復團隊的通話錄音,以確保所有對話均符合銀行的通話腳本
● 依銀行監理要求審核所有文件
● 對新進人員及現有員工進行合規培訓
● 監控分公司的合規活動
● 協調業務連續性計畫測試
● 對員工工作站進行審核檢查
● 部門主管交辦的其他臨時任務。
要求
●任何領域的SPM/文憑持有者。
● 良好的英語和馬來語書面和口語能力。
● 懂電腦,精通Microsoft Excel 和Word。
● 具備團隊合作精神,一絲不苟,能夠在最少的監督下工作。
● 擁有銀行或債務催收/追償領域的經驗是一個附加價值。
● 鼓勵有類似行業經驗者申請,無經驗者也可申請,並提供全面培訓。
為什麼加入我們?
● 我們自2003年開始從事債務追收業務,並建立了全國性的債務追收網絡,分行遍布馬來西亞各地。
● 我們提供具吸引力的薪資待遇,包括有競爭力的底薪和津貼。
● 我們提供職涯發展機會,旨在表揚表現優異的員工。
● 我們透過年度加薪和海外旅行獎勵表現優異的員工。
● 我們每週舉辦和支持五人制足球、羽球等體育活動,以促進員工健康的生活方式。
● 我們強調工作場所的友情,以實現員工之間理想的生產力和持久的友誼。
● 我們為有需要的員工提供經濟援助和精神支持。
● 我們為員工提供保險(服務滿一年後),以減輕員工在發生人身傷害和殘疾時的財務負擔。
● 我們辦公室的地理位置優越,位於吉隆坡市中心,交通便利,設施齊全。 (步行 5 分鐘即可到達 LRT(Masjid Jamek/Bandaraya 站)和 KTM(Bank Negara 站)
津貼和福利
CCR Networks Sdn. Bhd. has been in the business of debt recovery since year 2003 and has established a nationwide debt recovery network with branches all over Malaysia. The primary purpose of CCR Networks is to manage and recover delinquent accounts for its clients. Our specialist team offers an efficient and cost-effective service for the rapid recovery of overdue monies. In line with our continuous expansion plan, we are seeking highly motivated and goal-driven individuals to join us for a challenging and rewarding career. Why join us? In this highly competitive and result-oriented environment, CCR Networks Sdn. Bhd. deploys leading edge technologies, matured and tested operational support systems, highly qualified and motivated management and staff to maintain its position of leadership within the debt recovery vertical. A career at CCR Networks Sdn. Bhd. is truly a one-of-a-kind experience. It's more than working for the performance; it's an opportunity to be a part of something that impacts the future. We offer you not only the chance to build a successful career but an opportunity to make a difference in the future.
職位描述:
-對收到的客戶入職文件進行全面的審查,並確保申請符合公司政策和客戶風險控制評估。
-利用我們的驗證工具和信譽良好的來源來審查客戶 KYC 文檔,以驗證 AML 文件。
- 對客戶執行 CDD/EDD,以確保 AML 啟動流程遵循我們的合規政策和程序。
- 根據我們的內部 SLA 跟進未決案件。
-針對制裁、PEP 和負面媒體調查或篩選客戶。
- 為客戶和內部部門提供高品質的服務,確保以專業的方式處理所有詢問,並在需要時進行必要的升級。
-我們的 CDD 功能和程序的產品或系統增強。
工作要求:
- 熟練的英語能力,大專及以上學歷。
-有耐心,注重細節,溝通協調能力強的候選人。
-團隊合作精神強,能輕鬆適應快節奏的產業。
- 這是一個為期 5 個工作日的輪班工作,因為我們為歐洲提供服務。
工作福利:
-極佳的成長和晉昇機會。
-員工參與、認可和讚賞計劃。
-提供年假、病假、住院假、婚假、產假、陪產假等多種福利。
- 全面的保險保障
-節日禮物、結婚禮物、生日禮券等。
-團隊建立
津貼和福利
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
工作介紹
1) 致電並跟進客戶的未付款項。
2) 協商有利的付款安排以解決未清帳款。
3) 協助客戶解決任何現有爭議,使他們能夠得到充分解決。
4)處理基本的行政職能。
5) 處理臨時任務。
要求
候選人必須至少擁有 SPM 資格。
計算機知識。
良好的馬來語和/或英語溝通和談判能力。
一個以結果為導向的人,能夠在壓力下和長時間工作以實現目標。
擁有客戶服務、收款或相關行業經驗是一個額外優勢。
將為成功的候選人提供全面的培訓。
僅限馬來西亞公民。
津貼和福利
CCR Networks Sdn. Bhd. has been in the business of debt recovery since year 2003 and has established a nationwide debt recovery network with branches all over Malaysia. The primary purpose of CCR Networks is to manage and recover delinquent accounts for its clients. Our specialist team offers an efficient and cost-effective service for the rapid recovery of overdue monies. In line with our continuous expansion plan, we are seeking highly motivated and goal-driven individuals to join us for a challenging and rewarding career. Why join us? In this highly competitive and result-oriented environment, CCR Networks Sdn. Bhd. deploys leading edge technologies, matured and tested operational support systems, highly qualified and motivated management and staff to maintain its position of leadership within the debt recovery vertical. A career at CCR Networks Sdn. Bhd. is truly a one-of-a-kind experience. It's more than working for the performance; it's an opportunity to be a part of something that impacts the future. We offer you not only the chance to build a successful career but an opportunity to make a difference in the future.
Responsibilities:
Job Responsibilities:
Manage and execute daily operations of the Customer Service counter.
Manage and complete the registration of all TTMC Patients and customers i.e. Limit check etc.
Managing daily appointments and preparing the necessary documents i.e. GL, Forms, etc.
Attending to all queries from the patient or customer from various channels i.e. Face to face, phone call, email, or WhatsApp.
Any other task assigned by the Management.
Requirements:
Perks & Benefits
The qualified and experienced Consultants at TTMC, naturally, are backed by investigative and treatment facilities such as, a well equipped laboratory capable of providing results almost immediately. TTMC’s well-stocked pharmacy is headed by a qualified and experienced pharmacist. TTMC’s strength lies in offering not only basic medical consultation by its five Primary Care Physicians, but also specialised consultation by Resident and Visiting Consultants. The clinic also has a department dedicated to health screening of healthy individuals. Another essential facet of TTMC is public health education on various medical topics of interest, a much neglected area especially in an era of-tech diagnostic and management facilities. If you would like medical advise before travelling within this region or elsewhere in the world, TTMC can provide you with the necessary precautions, preparations and vaccinations. It is a Ministry of Health licensed Yellow Fever vaccination centre and is thus empowered to issue Health travelling certificates to intending travellers. Of course Hepatitis, Flu vaccines are also available. TTMC’s motto….”Your health, our priority”.
職責:
工作職責:
管理和執行客戶服務櫃檯的日常運作。
管理並完成所有 TTMC 患者和客戶的註冊,即限制檢查等。
管理日常預約並準備必要的文件,例如總帳、表格等。
處理患者或客戶透過各種管道提出的所有詢問,例如面對面、電話、電子郵件或 WhatsApp。
管理層分配的任何其他任務。
要求:
津貼和福利
The qualified and experienced Consultants at TTMC, naturally, are backed by investigative and treatment facilities such as, a well equipped laboratory capable of providing results almost immediately. TTMC’s well-stocked pharmacy is headed by a qualified and experienced pharmacist. TTMC’s strength lies in offering not only basic medical consultation by its five Primary Care Physicians, but also specialised consultation by Resident and Visiting Consultants. The clinic also has a department dedicated to health screening of healthy individuals. Another essential facet of TTMC is public health education on various medical topics of interest, a much neglected area especially in an era of-tech diagnostic and management facilities. If you would like medical advise before travelling within this region or elsewhere in the world, TTMC can provide you with the necessary precautions, preparations and vaccinations. It is a Ministry of Health licensed Yellow Fever vaccination centre and is thus empowered to issue Health travelling certificates to intending travellers. Of course Hepatitis, Flu vaccines are also available. TTMC’s motto….”Your health, our priority”.
Job Description:
-Complete comprehensive review of incoming customer onboarding documents and ensuring that the application is consistent with company’s policy and customer risk control assessment.
-Reviewing customer KYC documents by utilizing our validation tools and reputable sources to verify the AML documentation.
-Perform CDD/EDD on customers to ensure that the AML onboarding process follows our compliance policies and procedures.
-Follow up pending cases according to our internal SLA.
-Investigating or screening customers against sanctions, PEP, and adverse media.
-Delivering high quality service to customers and internal departments ensuring all enquiries are handled in a professional manner and doing necessary escalation if needed.
-Product or system enhancement for our CDD function and procedures.
Job Requirements:
-Proficient English abilities with college degree or above.
-Be patient, detail-oriented attitude, candidates with strong communication and coordination abilities.
-Strong team player who can get used to the fast-paced industry easily.
-This is a 5 working day rotational shift role as we are serving Europe.
Job Benefits:
-Excellent growth and advancement opportunities.
-Employee engagement, recognition, and appreciation programmes.
-Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
-Comprehensive insurance coverage
-Festival gifts, Wedding gifts, birthday vouchers, etc.
-Team Building
Perks & Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Job Responsibilities
Perks & Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Responsibilities:
Perks & Benefits
BBS Business Management Sdn Bhd is the member company of BBS Int't Trust Ltd that offering the following corporate advisory and recovery services include providing incorporation, creation, registration, share registration, administration, property management, legal representative, custodian, trustee, administration, management and accounting, registered office, directors and secretaries as well as other advisory services to entities. BBS has deep understand of challenges facing by Malaysian entrepreneur who operating in stiff competitive environment as well as influence from spurring of global trends. Our client can leverage on BBS ’s experience in nurturing sustainability and growth in their business with appropriate strategic formulation and practice.
Job Description:
Requirements:
Perks & Benefits
Grand Holidays, established in South San Francisco, California in 1981, is a well-known travel wholesaler and tour operator striving at creating quality tours and package products at affordable prices to North American travelers. We have offices in San Francisco, San Jose, Los Angeles, New York, Chicago, Houston, Vancouver, Beijing, Manila and Kuala Lumpur.
We are now seeking enthusiatic candidates with different expertise and experience to join our newly established Kuala Lumpur office. We look forward to you joining our team!
工作職責
津貼和福利
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
職責:
津貼和福利
BBS Business Management Sdn Bhd is the member company of BBS Int't Trust Ltd that offering the following corporate advisory and recovery services include providing incorporation, creation, registration, share registration, administration, property management, legal representative, custodian, trustee, administration, management and accounting, registered office, directors and secretaries as well as other advisory services to entities. BBS has deep understand of challenges facing by Malaysian entrepreneur who operating in stiff competitive environment as well as influence from spurring of global trends. Our client can leverage on BBS ’s experience in nurturing sustainability and growth in their business with appropriate strategic formulation and practice.
Responsibilities:
Requirements:
Perks & Benefits
The qualified and experienced Consultants at TTMC, naturally, are backed by investigative and treatment facilities such as, a well equipped laboratory capable of providing results almost immediately. TTMC’s well-stocked pharmacy is headed by a qualified and experienced pharmacist. TTMC’s strength lies in offering not only basic medical consultation by its five Primary Care Physicians, but also specialised consultation by Resident and Visiting Consultants. The clinic also has a department dedicated to health screening of healthy individuals. Another essential facet of TTMC is public health education on various medical topics of interest, a much neglected area especially in an era of-tech diagnostic and management facilities. If you would like medical advise before travelling within this region or elsewhere in the world, TTMC can provide you with the necessary precautions, preparations and vaccinations. It is a Ministry of Health licensed Yellow Fever vaccination centre and is thus empowered to issue Health travelling certificates to intending travellers. Of course Hepatitis, Flu vaccines are also available. TTMC’s motto….”Your health, our priority”.