Total 180 marketing executive job vacancies in Kuala Lumpur

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We're looking for a Data-led Senior Marketing Specialist to drive JAPAC performance insights. Turn complex datasets into clear growth stories, own QBR reporting, SEO health & Salesforce analytics, and unlock actionable recommendations across markets to optimise digital performance.

Role: 

• Lead the monthly and quarterly data consolidation for website, content syndication, search (SEO/LLM/SEM), email, and paid social across five key regions.
• Perform deep-dive troubleshooting analysis within Salesforce on an ad-hoc basis to identify and resolve performance discrepancies.
• Utilise ContentSquare to report on web friction, providing strategic recommendations to Digital Marketing Managers (DMMs) to improve user journeys.
• Manage the tracking and reporting of new landing pages, maintaining a robust system for go-live dates and historical performance tracking.
• Conduct AEO and LLM prompt research every quarter to inform content recommendations and regional newsletters.
• Partner with web producers to QA and review regional pages in Workfront, ensuring they meet rigorous standards before deployment.
• Oversee SEO site health by auditing metadata, titles, H1S, and tags to ensure they follow standard global taxonomy.
• Manage the on-demand webinar hub, overseeing uploads and monitoring effectiveness to drive lead engagement.
• Identify and resolve technical SEO issues, including broken links, redirects, and blank pages, to ensure site consistency.

You:

• BA/BS degree or equivalent experience
• 5+ years of experience in marketing analytics, digital reporting, or performance marketing, ideally within a B2B technology environment.
• High proficiency in Salesforce and web analytics tools (e.g., ContentSquare, Google Analytics) with a "data-first" mindset.
• Strong technical understanding of SEO principles, taxonomy, and site health (links, redirects, and schema).
• Experienced in managing regional reporting across diverse JAPAC markets (experience with Japan or Korea markets is a plus).
• Highly organised with the ability to manage the heavy reporting lift of QBR seasons while handling ad-hoc troubleshooting.
• Expert in Google Workspace (Sheets/Slides) for data visualisation and executive-level reporting.
• Exceptional verbal and written English communication skills; ability to use translation tools to support SEO efforts in non-English markets.

Contract Type: 12 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

ABOUT US

Teleport's on a mission to move things across Southeast Asia and beyond - faster, cheaper, and better than anyone else - to give big and small businesses access to affordable and reliable cross-border delivery, as fast as next-day.

Storytelling is a strategic function as we scale. It's how we build belief in what we do as an integrated eCommerce logistics specialist.

SUMMARY

We are adding a Senior Content Marketer to the regional marketing team to drive Teleport's macro narrative. Your focus will be on high-stakes content for the investment community and senior-level executives as we scale toward our next major business milestones.

You will not operate as a "service desk" taking content briefs; you will act as a proactive thought and strategy partner to the Product Marketer, Communications, Finance, and our C-level leadership. They will bring the high-level business strategy and financial data. Your job is to ensure that your understanding of the business strategy and data  translates into a compelling narrative that captures the attention of investors, partners, and the market across platforms like LinkedIn and email, in a manner that serves the company’s business objectives.

Most importantly, you need two distinct storytelling gears:

1. Turning 'Something' into 'Something that Matters': Taking a dense financial milestone or an operational update and convert it into stories that the market actually care about.
2. Turning 'Nothing' into 'Something': ‘Always-on’ stories – Keeping the company narrative alive, confident, and engaging even when there is no "hard news" or immediate milestone to share.

Note: This is a full-time, on-site role based in our headquarters in Kuala Lumpur, Malaysia.

A DAY IN THE LIFE 

Every day is different, but you will act as the creative bridge between high-level strategy and modern content execution. Your time will go toward:

• The Strategy Partner: Working hand-in-hand with the Product Marketer, Finance, and Communications to turn dense internal updates into a clear, credible narrative that resonates across the investment community and decision-making executive audiences.
• Connecting the dots: Adapting quickly between contexts. You will craft everything from high-level pitch decks and corporate memos to LinkedIn thought-leadership posts and email marketing campaigns.
• Thought Leadership Content: Translating the strategic vision of our C-Suite and leadership into compelling, market-facing content that sounds human and authoritative.
• Video & Visual Execution: You don't just write text. You will draft sharp video scripts for our production team, and you aren't afraid to do basic editing or assembling of visuals/videos (using CapCut or Canva) for quick turnaround, social-first stories.
• Cross-Functional Alignment: You collaborate tightly with commercial, ops, and finance to understand the business and gather raw insights, in turn to discover and shape stories from the ground up.

WHAT WE'RE LOOKING FOR

• Minimum 4–5 years of proven experience in B2B content, corporate communications, journalism, or tech storytelling.
• The Narrative Builder: You are skilled at connecting the dots. You can take a complex brief from a Product Marketer, CFO, or Head of Communications and translate it into clear, engaging content with strong structure and tone control.
• Executive Presence: Experience working with senior internal and external stakeholders, handling sensitive information gracefully, and building trust through your expert content curation and framing.
• An Eye for Modern Content: You have strong content marketing fundamentals across digital channels. You also have a strong pulse on current and incoming trends on digital channels, while bringing a strong eye for design (ability to guide visual direction) and know how to write a script with a solid, yet relevant visual hook.
• Flawless English Proficiency: At this level of storytelling, precision in language matters.
• Bonus: Exposure to logistics, eCommerce, or founder-led storytelling environments.

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

WHAT YOU WILL OWN:
Tasked with the care of a portfolio of partner accounts, you will be expected to:
- Have the ability to sell on the phone as second nature.
- Manage and grow the revenue of each account.
- Provide operational support when needed.
- Monitor each account’s performance metrics and ensure compliance with Foodpanda’s operational standards.
- Meet and/ or exceed the expected daily productivity in terms of the number of calls and sales.
- Meet requirements in the areas of documentation accuracy, partner approval and systems processing.
- A knack for objection handling, persuasiveness, instilling urgency and acting in a fast-paced fashion.
- Problem-solving comes as second nature; constantly striving to provide solutions which are in sync with company offers.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We’re looking for a Marketing Specialist to be the operational glue for JAPAC web & paid media. Own trafficking, compliance, localisation and QA of assets, links and ad copy, removing bottlenecks and ensuring every execution is launch-ready, accurate and consistent across markets.

Role: 

• Manage the end-to-end trafficking of paid media assets for LinkedIn and content syndication, populating rotation sheets and coordinating URL builds.
• Lead the localisation of ad copy for the Malaysian and regional markets, leveraging AI tools to ensure cultural relevance before vendor hand-off.
• Conduct rigorous "Mock Reviews" of creatives to ensure branding alignment, correct logo usage, and language accuracy for different audience segments (SMB vs. Enterprise).
• Execute weekly lead management QA, partnering with global teams to solve data discrepancies between Integrate, Marketo, Salesforce, and Sigma.
• Monitor lead health metrics, including invalid lead rates and vendor rejection percentages, to prevent MQL surges and ensure quality.
• Own the web compliance workflow, QA-ing live pages for broken links, proper schema markups, and functional lead-capture forms.
• Support social media compliance by ensuring all creatives align with global templates and maintaining hygiene across webinar channels.
• Assist with SEO site health maintenance, specifically focusing on internal link updates and identifying "dead" or blank pages on the site.
• Act as the primary liaison between internal marketing teams and external media vendors to reduce "back-and-forth" during campaign setups.

You:

• BA/BS degree or equivalent experience
• 3+ years of experience in digital marketing operations, paid media trafficking, or lead management.
• Strong understanding of the paid media ecosystem (LinkedIn Ads) and the technicalities of tracking URLs (UTMs).
• Familiarity with B2B marketing automation and CRM stacks (e.g., Marketo, Salesforce, Integrate).
• Exceptional attention to detail; you are someone who notices the "small things" in a creative mock-up or a data sheet.
• Ability to manage laborious administrative tasks with high speed and accuracy, maintaining a "can-do" attitude in a high-volume environment.
• Proactive problem-solver who can identify vendor quality issues or pacing inconsistencies before they impact the budget.

• Exceptional verbal and written English communication and presentation skills

Contract Type: 12 Months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Global Snapshots is a core NIQ capability that brings the world’s markets into focus. By integrating data and delivering insights from multiple markets, it enables stakeholders to understand what is happening, why it is happening and what it means next – across categories, channels and geographies.

As part of the Global Snapshots team, you will play a key role in shaping how global and regional market trends are understood and communicated – both internally within NIQ and externally with clients. The role offers opportunities to partner with regional clients and partner with diverse teams to create client impact through insights.

Key Responsibilities

• Deliver high-quality global and regional market snapshots to clients
• Analyze market and category trends across geographies to identify whitespace and growth opportunities
• Ensure consistency and accuracy of data across markets and reporting cycles
• Develop a strong understanding of regional market data setup and nuances for day-to-day work
• Engage client partners to build relationships and ensure they are well supported
• Collaborate with Global Snapshots Delivery Team to ensure seamless data delivery and improve service efficiency
• Partner with local/regional teams on special projects such as presentations, Thought Leadership materials etc

Description

About EPOS

Backed by Ant International, EPOS is part of Antom’s global merchant payment services and a leading POS and digital payment solutions provider headquartered in Singapore. As we expand in Malaysia, we are building a high-impact sales team to drive merchant acquisition and scale the adoption of digital payment solutions.

Job Summary

As a Channel Partnerships Executive / Senior Executive, you will support the development and execution of EPOS’ partner ecosystem to drive merchant acquisition across Malaysia. You will work closely with channel partners such as POS resellers, telco dealers, distributors, and industry associations to promote and deploy EPOS payment solutions and Mini Programmes to SME merchants.

This is a hands-on, execution-focused role where you will be responsible for partner outreach, onboarding, activation, and ongoing relationship management. You will play a key role in ensuring partners are equipped, engaged, and productive in driving merchant referrals and activations.

What You’ll Do

• Identify, reach out to, and support onboarding of potential channel partners across Malaysia
• Assist in managing and maintaining relationships with partners to drive consistent merchant referrals
• Support partner activation by coordinating training sessions, product briefings, and sales enablement activities
• Work closely with partners to promote EPOS solutions and drive adoption among SME merchants
• Conduct regular follow-ups with partners to ensure engagement and address any operational challenges
• Support joint sales activities, including field visits, events, and partner-led merchant engagements
• Gather feedback from partners on market trends, product gaps, and customer needs, and share insights with internal teams
• Collaborate with internal stakeholders (sales, marketing, product) to ensure smooth execution of partner initiatives
• Represent EPOS at events, trade shows, and partner activities when required

Requirements

• At least 3–5 years of experience in sales, partnerships, or business development, preferably in fintech, payments, POS, telco, or related industries
• Strong interest in channel partnerships and SME acquisition
• Comfortable with outreach, relationship management, and on-ground execution
• Good communication and interpersonal skills, with the ability to engage partners and merchants effectively
• A proactive and hands-on attitude, with willingness to learn and grow in a fast-paced environment
• Basic understanding of commercial concepts (e.g., pricing, margins, partnerships) is a plus
• Able to work independently while collaborating closely with cross-functional teams
• Willingness to travel within Malaysia for partner meetings and fieldwork

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

What You'll Do

• Content Creation:  Develop engaging digital content from end to end, including strategizing a campaign, ideation, developing a storyline, involving in the production of videos, infographics, articles, blogs
• Social Media: Assist in managing posts across platforms such as Instagram, Facebook, Twitter, and TikTok. This includes posting content, managing responses and comments, and monitoring and reporting on post performance.
• Copywriting: Involved in all forms of copywriting, including long-form and short-form articles, crafting captions, and developing scripts
• Research & Campaign Support: Identify stories for our target audience, conduct research on trends and competitors, and collaborate with graphic designers to enhance visual content

• Team Collaboration: Work closely with the Marketing team to execute content strategies and support campaign initiatives effectively

What We Expect of You

• Currently enrolled in a Bachelor’s or Master’s degree in Marketing, Communications, Journalism, or a related field.
• Strong interest in marketing and content creation, with a good understanding of social media trends, including the use of hashtags, emojis, and acronyms.
• Familiarity with Instagram, Facebook, Twitter, and TikTok, and an understanding of platform-based marketing strategies.
• Solid written and verbal communication skills, with the ability to craft clear and engaging content.
• Bonus points if you are a fun social media junkie and like to think outside the box!
• A positive and collaborative team player who is proactive and eager to learn in a fast-paced environment.
• Portfolio showcasing your content, writing, or social media work is highly preferred.
• Fluent in English and Bahasa Melayu (written and spoken); Mandarin is a plus.
• Curious and eager to learn how technology is shaping the insurance industry
  

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

We are looking for a treasury executive to join our Malaysia Finance Team.

Key Responsibilities

●       Execute daily fund settlement activities, including processing payables, employee expense reimbursements, and internal fund transfers with accuracy and timeliness.

●       Monitor daily cash balances across bank accounts to ensure the company has enough liquidity to meet obligations

●       Establish and maintain an efficient account structure to support evolving business needs, ensuring all signatory authorities align with company compliance policies and internal control standards.

●       Handle bank account operations, including opening/closing accounts

●       Support system integration initiatives, including host-to-host connectivity setup and maintenance, when required.

●       Maintain accurate and up-to-date financial records, ensuring proper documentation is retained for all transactions.

●       Respond promptly and professionally to inquiries related to accounts and payables from internal and external stakeholders.

●       Assist in annual audits by preparing required documentation, coordinating with auditors, and collaborating across departments to resolve discrepancies and fulfill audit requests.

●       Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (preferred).

●       1-2 years of relevant experience in cashiering, treasury operations, accounting, or financial administration.

●       Strong attention to detail with excellent organizational abilities.

●       Proficient in Microsoft Excel and comfortable working with large datasets.

●       Solid understanding of financial regulations and payment systems.

●       Excellent verbal and written communication skills.

●       Fluent in both Mandarin and English (spoken and written).

Job description

Cultivating solid relationships with clients through the provision of exceptional after-sales service.
Creating a positive onboarding experience for new clients.
Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
Provide training and overall guidance to enable clients to fully utilize product features and benefits.
Foster strategic client relationship for Non-FI customers & deliver against financial KPI, for customer retention and cross selling of company’s products and services
Regularly communicate with clients to provide updates and gather feedback. And provide regular feedback to management regarding customer comments and feedback on our products and services.
Address client concerns and provide timely solutions.
Handle daily incoming and outgoing customer calls and email.
Keep detailed records of customer interactions and transactions, including inquiries, complaints, comments, and actions taken.
Ensure compliance with all company policies, procedures, and standards.
Perform and achieve assigned KPIs.
Contribute to team efforts by accomplishing related results as needed.

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.   

 RESPONSIBILITIES  

• Summarize data in tables, charts, and graphs  
• Analyze and interpret sales data 
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations  
• Review data for errors and inconsistencies  
• Use internal tools and data sources  
• Independently discusses analysis design to best answer client questions with CBP/client  
• Discuss design and calculate the Quantified Business Opportunity  
• Drive time/cost-effectiveness on the project  
• Support meeting the COE objectives as a whole  
• Inspire peers and co-workers  

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Handle insurance policy issuance, including generating accurate quotations and preparing cover notes within set timelines.
• Work closely with customers to gather required documents and ensure a seamless policy issuance process.
• Carefully review documents and cover notes for accuracy and completeness, enabling timely policy activation.
• Coordinate with insurance providers to follow up on pending approvals and ensure smooth processing.
• Manage customer accounts, addressing inquiries and maintaining satisfaction with our products and services.
• Contribute to team efforts by meeting sales and renewal targets.

WHAT WE EXPECT OF YOU:

• Minimum diploma in business, communications, or a related field.
• At least 2 years of experience in a customer service role, preferably handling email and WhatsApp communications.
• Proven hands-on experience in insurance issuance is a must.
• Experience in the insurance industry is a strong advantage.
• Strong attention to detail and excellent organizational skills.
• A customer-focused mindset with strong communication and problem-solving abilities.
• Self-reliance and adaptability to handle responsibilities independently.
• Leadership potential and a desire to grow into a people management role.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Billing & Invoicing:

• Prepare and issue customer invoices accurately and on time.
• Verify billing data (contracts, purchase orders, pricing) to ensure correct invoicing.
• Handle invoice adjustments, credit notes, and debit notes as needed.
• Maintain proper documentation for audit and compliance purposes.

2. Collections & Receipting:

• Monitor and follow up on outstanding customer payments via calls, emails, and statements.
• Maintain an organized collection tracker and escalate overdue accounts when necessary.
• Post customer payments (cheques, bank transfers, online payments) accurately in the system.
• Reconcile receipts against invoices and resolve discrepancies.

3. Revenue Recognition & Month-End Closing:

• Ensure proper revenue recognition in compliance with accounting standards (MFRS/IFRS 15).
• Prepare and post month-end revenue accrual and deferral journals.
• Reconcile AR sub-ledger to the general ledger and resolve variances.
• Assist in preparing AR-related financial reports and aging analysis.

4. Customer & Stakeholder Management:

• Respond to customer inquiries regarding invoices, payments, and account statements.
• Liaise with sales, customer service, and other departments to resolve billing disputes.
• Support internal and external audits by providing AR documentation.

5. Process Improvement & Compliance:

• Identify and implement process improvements to enhance AR efficiency.
• Ensure compliance with company policies, tax regulations, and accounting standards.
• Maintain accurate and up-to-date AR records for audit readiness.

• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum 1-3 years of experience in Accounts Receivable or a similar role.
• Strong understanding of MFRS/IFRS revenue recognition principles.
• Proficiency in ERP systems (SAP, Oracle, QuickBooks) and advanced Excel (VLOOKUP, PivotTables).
• Excellent communication skills for customer and internal stakeholder interactions.
• Strong analytical skills with a high level of accuracy.
• Ability to work under tight deadlines and manage multiple priorities.

Preferred (But not compulsory skills)

• Experience in shared services or multinational companies.
• Knowledge of GST/SST/VAT and sales tax compliance in Malaysia, Singapore, Thailand, Philippines, Indonesia, India and China.
• Familiarity with collection strategies and dispute resolution.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

About us

Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.

For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.

At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world. 

Why join us?

At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:

• Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!

• Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!
• Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!

Join us as we redefine what it means to build an enduring global consumer group.

The role

You will be responsible for ensuring that the production timelines from order to delivery are achieved, whilst working collaboratively across a number of departments. You will need the ability to be both hands on and quick to think on your feet when dealing with our network of Suppliers. This is an exciting and pivotal role in the Product Operations team that requires a go-getter with a positive mindset, have initiative, as well as enjoy working in a fast paced environment. 

Main responsibilities :

• Collaborate with internal teams and vendors to ensure on time deliveries and escalation of reporting where required
• Leverage on existing reporting/production tracking tools to provide effective visibility to internal teams
• Track and manage the pre-production to production schedule, diligently updating all time & action calendars, maintaining an organised and accurate production schedule
• Own production updates and actively participate in weekly updates with external and internal teams
• Work closely with design and product development teams to maintain sample tracking process for all development styles
• Serve as the integral link between factories and internal teams, and manage all vendor communication regarding sampling, orders and production
• Communicate with multiple vendors on a daily basis, ensuring deliveries deadlines are met, and assist with vendor issue resolution when necessary
• Manage end-to-end coordination for photoshoot samples, including follow-up on requests, invoice validation and efficient handover communications with HQ Teams
• Maintain strong working relationships with vendors

Qualifications & Experience

• 2+ years of experience working in production, fast-fashion or e-commerce environment highly desirable but not a must
• Excellent English & Chinese (writing and speaking) skills.
• Ability to be diplomatic yet firm with suppliers
• Experience working with a diverse range of stakeholders or are a natural excellent communicator with great interpersonal skills
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Diploma or Professional Degree in related field

You Should Have

• Bilingual in English and Chinese (Spoken & Written)
• Self-motivated to deliver results, keeping a curious, proactive and innovative mindset
• A good sense of timeline coordination and scheduling
• Ownership of task with a mission-focused approach
• Strong attention to details
• High learning agility
• Comfortable working with data, reporting information tools and technologies to simplify production tracking processes
• Great at maintaining multitasking and execution abilities under tight deadlines
• To embrace change, manage change with a positive outlook and taking business needs as a priority
• Actively promoting effective communication to facilitate and drive resolution with internal and external stakeholders
• A passion for fashion is a must, interest in sustainability is a plus

NIQ CMI’s Customer Success Team focus on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy. 

Customer Success is NIQ's key department which is instrumental for the company’s success. 

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper....
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.    

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

About the Role 

Are you a strategic and driven sales professional eager to engage, advance, and close new business deals? Do you thrive in fast-paced sales environments, working alongside top-performing Account Executives (AEs) to drive revenue? If so, this role is for you!  

As a Talent Account Executive, you’ll play a key role in both building pipeline and closing deals. You will own the end-to-end sales acquisition process from discovery and deal qualification to contract negotiations and closing to drive successful outcomes. 

This is a high-impact role with exposure to enterprise deal-making, sales strategy, and senior leadership—perfect for ambitious sales professionals looking to hone their closing skills and fast-track their careers. 

Responsibilities 

• Own end-to-end sales acquisition cycle, from prospecting and discovery to negotiating terms and closing new business.  

• Conduct high-impact sales conversations – Lead discovery calls, qualify prospects, and present tailored solutions that align with client needs.  

• Advance and close deals – Navigate complex sales cycles, address objections, and finalize contracts.  

• Strategic Sales Planning – Develop and execute a territory plan, leveraging insights to identify high-value opportunities and maximize conversion rates.  

• Pilot Innovative Strategies - Redefine conventional sales processes to increase effectiveness of market penetration 

• Develop Networks - Develop partnerships that increase network effect, scale and speed of market penetration 

• Market & Competitive Insights – Stay informed on industry trends, customer pain points, and competitor offerings to refine sales strategies and value propositions.  

• CRM & Pipeline Management – Maintain accurate records of deal progress, forecast revenue impact, and ensure alignment with sales goals.  

• Cross-functional Collaboration – Work with marketing, product, and customer success teams to refine messaging, optimize sales collateral, and ensure smooth handovers post-sale.  

• Develop and refine best practices – Contribute to sales strategies, coach colleagues, and help improve the overall new business acquisition process.  

• Manage Events & Thought Leadership – Drive engagement through industry events, webinars, and external speaking opportunities to strengthen the brand’s presence and thought leadership.  

• Champion LinkedIn & External Engagement – Use LinkedIn to promote content, showcase industry expertise, and build a strong professional network to drive business growth.  

What Success Looks Like 

• You understand how to identify purchase signals and create urgency for LinkedIn’s Talent Solutions. 

• You proactively drive deals forward and have the ability to close new business efficiently.  

• Your contributions increase win rates and shorten sales cycles, leading to measurable revenue impact.  

• You take ownership of key deal stages, helping to qualify, negotiate, and finalize contracts.  

• You establish yourself as a trusted sales partner, influencing sales strategy and shaping how we win new business.  

• You actively manage events and external thought leadership, positioning the company as an industry leader and attracting potential clients.  

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.   

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers.  

As an Account Executive, you will use your strategic social selling skills to educate prospective customers in Australia and New Zealand on the benefits and value of Sales Navigator. You will serve as a trusted adviser, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible.   

Responsibilities 

• Inspire yourself, our company and your customers to embrace a new method of connecting value to customers in Australia and New Zealand 
• Leverage your skills and your customers’ experience to continually evolve our product and the sales process 
• Develop and execute strategic plans for your territory and create reliable forecasts 
• Consistently overachieve the business and revenue objectives set forth in your plan 
• Drive revenue by connecting with customers and building opportunities that will make all parties more successful 
• Work to develop and circulate a set of best practices that will be the foundation of this growing team 
• Listen to the needs of the market and share them with the Product and Marketing team 

We are looking for a Marketing & Events Coordinator to support the delivery of B2B marketing events and campaigns in Malaysia. This is an excellent opportunity for someone early in their marketing career who enjoys organising events, coordinating logistics, and supporting marketing activities in a fast-paced environment.

You will work closely with Marketing, Sales, and Partnerships teams to support a range of events, campaigns, and customer engagement initiatives, gaining hands-on experience in both event execution and marketing operations.

RESPONSIBILITIES

Event Coordination & Support

• Support the execution of B2B events, including roundtables, networking sessions, and industry events.
• Assist with event logistics, including venue sourcing, vendor coordination, and event setup.
• Manage event registrations, guest lists, and attendee communications.
• Provide on-site support to ensure events run smoothly.
• Track attendance and assist with post-event follow-ups.

Marketing & Campaign Support

• Assist with event-related campaigns, including email invitations and coordination with internal teams.
• Support the preparation of marketing materials (e.g. slides, emails, simple assets).
• Help maintain trackers for events, campaigns, and performance metrics.

Coordination & Operations

• Work closely with Marketing, Sales, and Partnerships teams to support the execution of initiatives.
• Coordinate with vendors and external partners to ensure timely delivery.
• Support basic reporting and performance tracking for events and campaigns.

Requirements

• 1–3 years of experience in marketing, events, or a related field.
• Exposure to event coordination or campaign support is preferred.
• Strong organisational and coordination skills.
• Good communication skills and ability to work with multiple stakeholders.
• Comfortable with hands-on, execution-focused work.
• Interest in B2B marketing or fintech is a plus.

We are looking for a Content Marketing Lead to own how Intellect tells its story across markets, channels, and audiences.

This role is responsible for developing and executing a content strategy that strengthens Intellect’s position as a global leader in workplace mental health. You will shape narratives that resonate with HR leaders, C-suite executives, partners, and employees — translating complex mental health and product insights into compelling content that builds trust, drives demand, and supports enterprise growth.

You will work closely with Brand, Product Marketing, PR, Client Success, and Commercial teams to ensure content supports the full buyer journey — from thought leadership and awareness to enterprise deal support and client engagement.

This role is ideal for someone who combines strong storytelling instincts with strategic thinking and operational discipline, and who thrives in a fast-paced environment where priorities evolve and global scale is the goal.

What You’ll Do

Content Strategy & Editorial Leadership

• Own and execute Intellect’s global content strategy across key channels, including blog, reports, whitepapers, webinars, newsletters, and social media.
• Develop editorial themes and content pillars aligned with Intellect’s brand positioning, product priorities, and enterprise GTM strategy.
• Ensure content consistently reflects Intellect’s voice as a credible, evidence-based leader in workplace mental health.

Thought Leadership & Narrative Development

• Translate industry insights, research, and product developments into compelling narratives for HR leaders, C-suite executives, and partners.
• Develop flagship thought leadership content such as industry reports, executive insights, and mental health trend pieces.
• Partner with internal experts, clinicians, and leadership to shape credible, differentiated perspectives on mental health and workplace wellbeing.

Demand Generation & Sales Enablement

• Develop content that supports enterprise pipeline generation, including case studies, solution briefs, and campaign assets.
• Partner with Commercial and Partnerships teams to build content that supports enterprise conversations, RFPs, and key account engagement.
• Ensure content supports both top-of-funnel awareness and mid-funnel enterprise education.

Content Distribution & Performance

• Own distribution strategies across owned and partner channels to maximise reach and engagement.
• Work with the CRM team to ensure content supports engagement campaigns and member education.
• Track and analyse content performance, using insights to refine strategy and prioritisation.

Who You Are

• 5–7 years of experience in content marketing, editorial strategy, or thought leadership, ideally in B2B SaaS, healthcare, HR tech, or employee benefits.
• A strong storyteller who can translate complex topics into clear, engaging, and credible narratives.
• Comfortable developing both strategic content frameworks and hands-on execution.
• Experience creating content that supports enterprise sales cycles and thought leadership positioning.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Experience working cross-functionally with product, commercial, and marketing teams.
• Analytical and performance-driven, with the ability to use insights to inform content decisions.
• Strong storytelling and messaging skills — able to translate complex products into simple, compelling narratives
• Strong project management and execution discipline, even when processes are still evolving
• Analytical and insight-driven, with the ability to use data to inform decisions

Nice to Have

• Experience in mental health, healthcare, insurance, or employee benefits
• Experience building thought leadership for global or multi-market organisations.
• Experience producing research reports, executive insights, or industry trend pieces.
• Familiarity with content analytics, SEO, and distribution strategies.

Location

Open to candidates based in Malaysia (hybrid) or the Philippines (remote)

Hire Digital is looking for a Field & Partner Marketing Associate to support the growth of our business in Malaysia. In this role, you will work closely with Marketing, Sales, and Partnerships teams to execute marketing programs that drive SME acquisition, partner engagement, and pipeline growth.

This is a highly execution-focused role covering field marketing, partner campaigns, events, and campaign operations.

RESPONSIBILITIES

• Execute field marketing programs including industry events, networking sessions, and partner activations.
• Manage end-to-end event execution (vendors, logistics, invitations, run-of-show, and lead capture).
• Support partner marketing initiatives, including joint campaigns, webinars, and co-marketing activities.
• Coordinate the development of local marketing assets, including case studies, landing pages, email campaigns, and event collateral.
• Support execution of performance and campaign initiatives through landing page coordination, tracking (UTMs), and reporting.
• Work with Sales and Partnerships to ensure lead tracking, follow-ups, and campaign performance reporting.

REQUIREMENTS

• 3+ years of B2B marketing experience, ideally in fintech, SaaS, or technology companies.
• Experience executing events, partner marketing programs, and integrated campaigns.
• Strong project management and stakeholder coordination skills.
• Familiarity with CRM / marketing automation tools (Salesforce, HubSpot, Marketo, or similar).
• Excellent communication skills in English and Bahasa Malaysia.
• Ability to work in a fast-paced, growth-stage environment.

Hire Digital is seeking an experienced Events & Field Marketing Manager4to lead the strategy, planning, and execution of high-impact B2B events across Singapore and Southeast Asia. This role sits within the regional marketing function and partners closely with Sales, Partnerships, Product, and Growth teams to drive pipeline, customer engagement, and brand presence.

RESPONSIBILITIES

Event Strategy & Execution

• Lead end-to-end planning and execution of B2B events, including industry conferences, executive roundtables, customer meetups, and proprietary forums
• Manage all event logistics and operations, including venue sourcing, vendor and agency management, contract negotiations, budgets, run sheets, and on-site coordination
• Deliver consistent, high-quality brand experiences across all event touchpoints, including content, speakers, production, and visual identity

Field and Revenue Alignment

• Partner closely with Sales, Partnerships, Product, and Customer teams to align events with pipeline, revenue, and account-based marketing objectives
• Collaborate with Demand and Growth Marketing teams to drive registrations, qualified leads, and measurable ROI from event programs
• Support field marketing initiatives tied to regional sales priorities and strategic accounts

Project Management and Optimisation

• Manage multiple concurrent events and timelines, ensuring flawless delivery under tight deadlines
• Track and report on event performance, including attendance, lead quality, pipeline impact, and ROI
• Capture post-event insights and feedback, translating learnings into clear recommendations to continuously improve future programs

REQUIREMENTS

• Proven experience in events or field marketing, ideally within tech, fintech, or high-growth startup environments
• Strong track record delivering B2B events, such as executive breakfasts, customer roundtables, launch events, and industry forums
• Excellent project management skills with the ability to manage multiple priorities simultaneously
• Strong stakeholder management and communication skills, with experience collaborating cross-functionally
• High attention to detail and a hands-on, execution-focused mindset
• Comfortable working with data, metrics, and reporting to evaluate event performance and ROI
• Self-motivated, proactive, and able to operate with autonomy in a fast-paced, dynamic environment

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Head of Customer Experience and Customer Service Team Lead.

Responsibilities

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays (5 days work and 2 off days on a rotational basis).
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Responsibilities

• Provide timely and accurate responses to customer inquiries across multiple channels, including phone, email, and chat.
• Resolve customer issues efficiently and professionally, ensuring a high level of customer satisfaction.
• Manage customer expectations through clear, empathetic, and effective communication.
• Develop and maintain a strong understanding of our services and offerings to support customers confidently and accurately.
• Collaborate with internal teams to relay customer feedback, address recurring issues, and improve processes and service quality.
• Document customer interactions thoroughly and maintain accurate records within internal systems.
• Assist in identifying trends and patterns in customer inquiries to support improvements in service delivery and customer experience.
• Uphold the company’s commitment to transparency and knowledge sharing in all customer interactions.
  Perform any other duties as assigned by the Company.

• 1–3 years of experience in customer service, customer support, or a similar client-facing role.

• Excellent verbal and written communication skills.
• Strong problem-solving and conflict resolution skills.
• Strong interpersonal skills with a customer-centric mindset and a high level of empathy.
• Proficiency in Microsoft Office applications and familiarity with CRM or customer support systems is an added advantage.
• Positive attitude, adaptability, and willingness to learn new processes and systems.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Role summary:

Marketing Specialist (Malaysia). Support a Fintech leader's MY growth through field events, partner marketing, and content localisation. You’ll own end-to-end logistics and sales support. Requires 3+ years’ experience, B2B preference, and fluency in both English and Bahasa Malaysia.

Role: 

• Execute the Malaysia field marketing calendar end-to-end, including industry events, networking formats, vendor coordination, and post-event lead capture.
• Partner with Sales and Partnerships teams to define audience targeting, manage invite operations, and oversee post-event follow-up cadences.
• Co-design and launch joint marketing initiatives with priority partners, spanning webinars, email campaigns, social media, and bespoke B2B content.
• Build and maintain partner marketing toolkits, including one-pagers, pitch decks, and landing pages tailored to the Malaysian SME and Growth segments.
• Coordinate the production of localised case studies, customer stories, and vertical narratives by collaborating with writers, designers, and external agencies.
• Localise global brand messaging and assets—including nurture emails and event collateral—to ensure they resonate culturally and linguistically within the MY market.
• Support performance marketing and competitor campaigns by providing local insights, creative briefs, and rigorous QA of copy and tracking links.
• Build and maintain comprehensive dashboards to track lead generation, opportunity pipeline, and the overall ROI of Malaysian marketing activities.
• Manage the Malaysia asset repository, ensuring all content is organised, up-to-date, and effectively utilised across all partner and sales channels.

You:

• BA/BS degree or equivalent experience

• 3+ years of experience in marketing, specifically within field marketing, partner marketing, or integrated campaigns; experience in B2B Fintech or SaaS is strongly preferred.
• Native-level fluency in Bahasa Malaysia and professional proficiency in English is a must to effectively localise content and engage local stakeholders.
• Demonstrated track record of executing events and content programmes that directly influence sales pipeline and revenue growth.
• Comfortable working across the full campaign lifecycle, from high-level strategy and briefing to granular operations and vendor management.
• Strong project management skills, with the ability to run multiple concurrent workstreams and hit deadlines across different time zones.
• Proficient with marketing technology stacks, including CRM/Automation tools (e.g., Salesforce, HubSpot, or Marketo) and event management platforms.
• Analytical mindset with the ability to build basic reports, track UTMs, and recommend optimisations based on performance data.
• Resilient and proactive, with the ability to thrive in a fast-paced environment where priorities evolve quickly.

Contract type: 12 months fixed-term contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

About EPOS

EPOS is a leading Point-of-Sale (POS) digital solutions provider based in Singapore for SMEs. We are backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), part of its global merchant payment services Antom.

As part of our aggressive expansion plan, Malaysia is our first stop and we are building a huge sales team. This is a unique opportunity to be part of a mission-driven team focused on empowering Small and Medium Enterprise (SME) owners to embrace digital transformation through EPOS’ cutting-edge solutions.

Be part of Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions. 

About This Role

We are looking for a Customer Service Support Specialist (Malaysia) to strengthen our customer support operations and ensure an outstanding service experience for our clients.

In this role, you will serve as the first point of contact for clients facing Point-of-Sale (POS) system issues, handling both hardware and software support across various communication channels. You’ll be a key player in ensuring client satisfaction through timely resolutions, strong communication, and attention to detail.

The ideal candidate is a tech-savvy, customer-focused professional who can stay composed under pressure, troubleshoot effectively, and maintain high service standards.

This is what your job scope will be...

Customer Support & Issue Resolution

• Respond to client inquiries and issues related to POS systems via phone, email, and chat.
• Troubleshoot software and hardware problems and provide clear, step-by-step support.
  
• Accurately document client interactions, issues, and resolutions in the support system.
  
• Manage multiple support cases while delivering prompt and high-quality service.
  
• Escalate complex or unresolved issues to the relevant technical teams when necessary.
  

Service Quality & Client Experience

• Follow through on support cases and proactively update clients to manage expectations.
  
• Identify recurring issues or feedback trends and propose improvements to enhance service experience.
  

Process Improvement & Collaboration

• Work with internal teams (technical, operations, sales) to resolve client issues efficiently.
  
• Contribute to knowledge base development, documentation, and support resources.
  
• Assist with process enhancements to improve turnaround time, resolution accuracy, and customer satisfaction.

• Proficient in English and Chinese, due to having Chinese clients to communicate with.
  

• You have 1–3 years of experience in a customer service or IT helpdesk role (POS system support is a plus). Fresh graduates are also welcomed!
  
• You have a good working knowledge of Windows and Android operating systems.
  
• You're familiar with basic networking and peripheral hardware setup.
  
• You're comfortable using Microsoft Excel for tracking, logging, and reporting.
  
• You're a natural problem solver who can stay calm and resourceful under pressure.
  
  

As Chemin continues to scale, we are strengthening our Client Solution function to support our growth and expand our partnerships with companies looking to adopt AI solutions. We are looking for an experienced Business Development Executive (B2B) to play a key role in identifying opportunities, building client relationships, and driving revenue growth.

This role reports to the Head of Sales, who will retain responsibility for overall sales strategy, key partnerships, and commercial negotiations. Serving as a core partner to the team, you will drive day-to-day business development activities, from prospecting and outreach to managing client conversations and supporting the sales cycle. You will engage with potential clients, understand their business challenges, and position Chemin’s AI capabilities as solutions that help them grow and operate more effectively.

Lead Generation & Market Research

• Identify and source potential clients through research, platforms, and outbound channels
• Qualify leads based on defined criteria and business needs
• Maintain and update lead databases and CRM systems
• Support the BD team with market insights and competitor analysis

Sales & Client Support

• Assist in preparing pitch decks, proposals, and sales materials
• Coordinate meetings, demos, and follow-ups with prospective clients
• Act as an initial point of contact for inbound and outbound leads
• Support handover of qualified leads to Client Solutions or Sales teams

Pipeline & Reporting

• Track lead progress and sales pipeline updates
• Prepare regular reports on lead generation performance and conversion rates
• Ensure accurate documentation and data hygiene in systems

• 1 - 3 years of experience in business development, sales support, or lead generation (tech or B2B environment preferred)
• Strong research, organisation, and communication skills
• Comfortable with outbound outreach and relationship building
• Ability to work independently in a lean, collaborative environment
• Excellent command of English (written and spoken); additional languages are a plus