Total 4,228 it specialist job vacancies in Information Technology category in The United States of America

工作職能

1) 權威

• 為新進員工提供 IT 基礎設施相關事宜的培訓。
• 監督下屬IT基礎設施相關事宜。
• 與供應商合作進行 IT 專案和支援。

2) 主要職責

• 支援和維護IT基礎設施、資訊安全、網路和伺服器。
• 支援IT作業系統日誌和安全管理。
• 確保軟體、硬體和許可證合規性。
• 為最終使用者提供所有IT設備的IT技術支援。
• 維護考勤設備、閉路電視和門禁設備。
• 支持為行銷活動準備數位藝術品。
• 制定並記錄標準作業程序、政策和 IT 資產。

3) 其他責任

• 不時完成上級交辦的任務

4) 資質要求

• 電腦科學/資訊科技學士學位或同等學歷。
• 所需技能：伺服器、網路和安全。
• 硬體和軟體故障排除知識。
• 圖形設計技能將是一個額外的優勢。
• 良好的團隊合作精神，積極主動，以客戶為導向的態度。
• 至少 2 年相關領域的工作經驗。
• 良好的職業發展和培訓機會。
• 卓越的福利 - 醫療、牙科、光學、保險。

津貼和福利

• 良好的職業發展和培訓機會。
• 卓越的福利 - 醫療、牙科、光學、保險。

JOB FUNCTION

1) AUTHORITY    

• Provide training to new staffs in IT infrastructure related matter.
• Supervise subordinates in IT infrastructure related matter.
• Work with vendors for IT project and support.

2) KEY RESPONSIBILITIES

• Support and maintain IT infrastructure, information security, network and server.
• Support IT operation system log and security administration.
• Ensure software, hardware and license compliance.
• Provide IT technical support to end users for all IT equipment.
• Maintain attendance device, CCTV and Door Access devices.
• Support in preparing digital artworks for marketing initiatives.
• Develop and document standard operating procedure, policies and IT assets.

3) OTHER RESPONSIBILITIES    

• To carry out task assigned by superior from time to time

4) QUALIFICATION REQUIREMENTS    

• Bachelor's Degree in Computer Science/Information Technology or equivalent.
• Required skills: Server, Networking & Security.
• Hardware and Software troubleshooting knowledge.
• Graphic design skills will be an added advantage.
• Good team player, proactive and customer oriented attitude.
• Min 2 years of working experience in the related field.
• Good Career Advancement & Training Opportunities.
• Excellent Benefits - Medical, Dental, Optical, Insurance.

Perks & Benefits

• Good Career Advancement & Training Opportunities.
• Excellent Benefits - Medical, Dental, Optical, Insurance.

Job Scope/Responsibilities: 

•  Do the overall support related to IT on day-to-day business operation.
•  Educating end users in applications functionality, preparing, and providing training sessions on need basis
•  Hardware/Software troubleshooting and resolve basic network problems.
• Replacement of hardware parts if required.
• Perform OS installations and basic computer configuration.
• Monitoring and supporting network infrastructure such internet, wifi, LAN, WAN, routers, and switches/hub in the organization.
• Reviewing program specifications and requirements to determine implementation steps and sequencing.
• Identifying technical design for assigned areas of projects
• Modifying and writing program code as needed
• Suggesting technical design for new or revised applications or modules
• Modifying or writing program code as needed, testing applications
• Conducting user acceptance tests and providing respective documentation
• Making recommendations on programming standards and procedures
• Managing websites includes planning, implementing, managing, monitoring, and upgrading the organization's website.

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Strong understanding in principles of OOP
• Knowledge in Front-end programming software such as HTML, CSS, Bootstrap, JavaScript (vanilla JS, jQuery, ES6), Angular, and React
• Knowledge in Back-end software such as PHP, Java, Python, Node.js, Ruby, Sass

• Understanding in WordPress Framework and architecture

• Ability to troubleshoot website issues in a fast-paced environment.
• Practical knowledge of RDBMS and SQL
• Must possess skills in one of Adobe's ranges of creative suites. 
• Advantages for knowledge on Oracle Database. 
• Knowledge in installation and troubleshooting of hardware/software, network configuration and smartphone.
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
• Practical knowledge of SDLC

• Understanding principles of OOD

• Knowledge in Microsoft Office Products (Word,Excel,PowerPoint)
• Experience in the Banking System is encouraged.

Perks & Benefits

• Employee equity
• Central location
• Personal leave
• Personal development opportunities

Job Responsibilities

• Understand the specific detailed information regarding hardware and software selection related to network and security such as switches, routers, SD Wan,
• Network Monitoring Systems (NMS), access points, firewalls, cyber security,
• Internet Access Management (IAM) and Web Application firewalls (WAF).
• Communicate with clients to perform system administration, installation, commissioning, troubleshooting, maintenance and field support for client platform-related problems.
• Provides guidance and expertise in the planning, design, and implementation of customer IT infrastructure for the most efficient solution to meet business needs development, including present and future capacity requirements.
• Provide specifications and detailed design drawings for the network architecture diagram.
• Respond to incidents, investigate and provide resolutions of incidents escalated via email, inbound call or onsite based on agreed service level.
• Learn and adapt to new technologies, products and platforms such as H3C, Cisco, Fortigate, Palo Alto, Aruba and Sangfor.
• Configure Access Switch, Access Point, IPTV and Fortinet firewall, and IPSEC VPN.
• Install access switch migration to stack switch and perform network preventive maintenance.
• Collaborate with the pre-sales team to perform demonstration as proof of concept for the related network products to clients.
• Fiber optics configuration and troubleshooting such as R&M, Commscope, Schneider, Avaya.

Job Requirements

• Possess a CISCO certificate such as CCNA or CCNP.
• Strong knowledge in the installation, setup, troubleshooting and RMA for Cisco, Aruba, Palo Alto, Fortigate, Sophos solutions including switches, routers, firewall, IP Phones, etc.
• Good attitude and communication skills.
• Minimum 1-2 years working experience.
• Candidate must possess at least a Diploma/Advanced/ Graduate Diploma,
• Bachelor's Degree/Post Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

Perks & Benefits

• Annual bonus
• Flexible benefits up to RM1500 per year 
• Profit sharing on half-yearly basis
• Travel Allowance
• Company trip
• Professional development and growth opportunities
• Fitness membership
• Casual dress code

Key responsibilities:
Daily Task

• Timely response to customers’ enquiries. Log cases, provide information and troubleshoot to solve customer problems.
• Keep customer informed, set and follow through commitments.
• Keep precise case documentation and case ownership.
• Timely elevate and/or escalate to next level support when the case is too complex.
• Testing & Deployment of new releases on the client side.
• Suggest product improvements that can minimize cost of support.

SMS

• Monitor the SMS server and ensure the smooth running of the programme.
• Troubleshoot and resolve SMS related issued when contacted by clients.
• Maintaining software applications, operating systems and regular maintenance.

Team Work

• Attend and contribute to team meetings in a positive manner.
• Share information with team members.
• Be comfortable in working with all stakeholders.
• Collaborate with other team members to apply new ideas, practices and tools to improve the team’s effectiveness.
• Perform other duties as required, including covering absences/leave where required.

Job Requirements:

• College or University degree in Computer Science or a related discipline
• Strong desire to learn
• Exposure to Microsoft.NET development using C#
• Knowledge of client/server application development, DB, MS Office products etc
• A technical, logical thought process
• Attention to detail is essential
• Problem-solving skills
• An ability to stick to strict deadlines
• An ability to prioritise and delegate

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

工作職責

• 了解交換器、路由器、SDWAN等與網路和安全相關的軟硬體選型的具體詳細信息
• 網路監控系統 (NMS)、存取點、防火牆、網路安全、
• 網際網路存取管理 (IAM) 和 Web 應用程式防火牆 (WAF)。
• 與客戶溝通，針對客戶平台相關問題進行系統管理、安裝、調試、故障排除、維護和現場支援。
• 在客戶 IT 基礎架構的規劃、設計和實施方面提供指導和專業知識，以獲得最有效的解決方案，以滿足業務需求開發，包括當前和未來的容量要求。
• 提供網路架構圖的規格書和詳細設計圖。
• 根據商定的服務水平，透過電子郵件、來電或現場回應事件、調查並提供升級的事件解決方案。
• 學習並適應新技術、產品和平台，例如 H3C、Cisco、Fortigate、Palo Alto、Aruba 和 Sangfor。
• 設定存取交換器、存取點、IPTV 和 Fortinet 防火牆以及 IPSEC VPN。
• 安裝接取交換器遷移至堆疊交換器並進行網路預防性維護。
• 與售前團隊合作，向客戶進行相關網路產品的演示，作為概念驗證。
• R&M、Commscope、Schneider、Avaya 等光纖配置和故障排除。

工作要求

• 擁有CCNA或CCNP等CISCO證書。
• 對 Cisco、Aruba、Palo Alto、Fortigate、Sophos 解決方案（包括交換器、路由器、防火牆、IP 電話等）的安裝、設定、故障排除和 RMA 擁有豐富的知識。
• 良好的態度和溝通能力。
• 至少1-2年工作經驗。
• 候選人必須至少擁有文憑/高級/研究生文憑，
• 工程（電腦/電信）、電腦科學/資訊科技或同等學歷的學士學位/研究生文憑。

津貼和福利

• 年度獎金
• 彈性福利高達每年 RM1500
• 每半年利潤分享
• 旅遊津貼
• 公司旅行
• 專業發展與成長機會
• 健身會員資格
• 休閒著裝要求

主要責任：
每日任務

• 及時回覆客戶的詢問。記錄案例、提供資訊並排除故障以解決客戶問題。
• 讓客戶了解情況、制定並履行承諾。
• 保留準確的案件文件和案件所有權。
• 當案件過於複雜時，及時提升和/或升級到下一級支援。
• 在客戶端測試和部署新版本。
• 提出可最大限度降低支援成本的產品改進建議。

簡訊

• 監控簡訊伺服器，確保程式順利運作。
• 故障排除並解決客戶聯繫時出現的簡訊相關問題。
• 維護軟體應用程式、作業系統和定期維護。

團隊合作

• 以積極的方式參加團隊會議並做出貢獻。
• 與團隊成員分享資訊。
• 與所有利害關係人輕鬆合作。
• 與其他團隊成員合作，應用新的想法、實踐和工具來提高團隊的效率。
• 根據需要履行其他職責，包括在需要時彌補缺勤/休假。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會

工作範圍：

• 管理服務客戶幫助台票證並根據 SLA 和嚴重性確定優先順序。
• 認識並升級複雜的問題。
• 伺服器設定與配置 - RAID、Windows Server 作業系統、韌體升級。
• 硬體和軟體設定配置以及桌上型電腦、筆記型電腦、印表機和其他硬體的維護。
• 筆記型電腦/桌上型電腦設定 – 網域加入、Outlook 設定、軟體安裝。
• 電腦軟體和硬體故障排除。
• 診斷並修復網路和伺服器的小問題。
• 員工入職（帳戶創建 O365、內部系統、O365、AD 等）
• 員工離職（帳戶停用、資料傳輸、電子郵件存取、裝置收集）。
• 聯絡供應商尋求保固索賠。
• 每週或根據需要進行現場訪問管理服務客戶維護支援。
• 提供現場支持，根據傳入的客戶事件/請求處理各種問題。
• 記錄和分析技術問題和客戶互動
  

必需的：

• 2-3 年企業 IT 服務台經驗
• 擁有主要為 Windows 筆記型電腦/桌上型電腦提供硬體和軟體支援的經驗
• 擁有使用 Windows 7/10、Windows 伺服器 2008-2019 年的經驗
• 使用 MS Office 套件（包括電子郵件用戶端 (Outlook)）的經驗
• 擁有票務系統和幫助台流程的經驗

津貼和福利

• 佣金和獎金
• 旅遊津貼（旅費津貼、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 年假/病假
• 醫療索賠
• 光學和牙科索賠
• 快速發展的公司確保職業發展。

Job Responsibilities:

• Technical Support and Troubleshooting: Provide technical support, including diagnosing, troubleshooting, and resolving hardware, software, and network issues.

• System and Network Administration: Maintain the IT infrastructure, including servers, networks, and workstations, ensuring optimal performance and security.

• Software and Hardware Maintenance: Responsible for the installation, configuration, updating, and procurement of software applications and hardware devices, as well as the renewal of licenses

• Security Control: Responsible for IT security controls, including ERP permission management.

• User Training: Responsible for providing IT-related training to enhance staff skills and proficiency

• Microsoft Products: Explore the extensive features of Microsoft 365 products such as Teams and Power Automate, collaborating with internal users to optimize daily tasks and automate workflows

Requirements:

• Possess Certificate / Diploma / Bachelor's Degree in Computer Science/Information Technology or any equivalent.
• At least 2 Year(s) of working experience in a similar role is required.
• Required language(s): Bahasa Malaysia, English, Mandarin.
• Strong knowledge of computer hardware, software, and networks
• Experience with Microsoft 365 product such as Teams, Power Automate would be an added advantage
• Good communication, Responsible and strong problem-solving skills.
• Team Player and able to work independently.

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

工作職責：

• 技術支援和故障排除：提供技術支持，包括診斷、故障排除和解決硬體、軟體和網路問題。

• 系統和網路管理：維護 IT 基礎設施，包括伺服器、網路和工作站，確保最佳效能和安全性。

• 軟硬體維護：負責軟體應用程式和硬體設備的安裝、配置、更新和採購，以及許可證的續訂

• 安全控制：負責IT安全控制，包含ERP權限管理。

• 使用者培訓：負責提供IT相關培訓，提升員工技能與熟練度

• Microsoft 產品：探索 Teams 和 Power Automate 等 Microsoft 365 產品的廣泛功能，與內部使用者合作優化日常任務並自動化工作流程

要求：

• 擁有電腦科學/資訊科技證書/文憑/學士學位或任何同等學歷。
• 需要至少 2 年類似職位的工作經驗。
• 所需語言：馬來語、英語、華語。
• 對電腦硬體、軟體和網路有豐富的了解
• 使用 Microsoft 365 產品（例如 Teams、Power Automate）的經驗將是一個額外優勢
• 良好的溝通能力、責任感和較強的解決問題的能力。
• 團隊合作精神，能夠獨立工作。

津貼和福利

• 佣金和獎金
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會

Responsibilities: 

• Learn and work on programming (programming language.net) project basis from Division Head/Direct Superior. [Programming]
  Write a new /upgrade programming system.
• Develop applications and system for multiple platform (PC, server and mobile phones)
• Maintain, upgrade and troubleshoot any in-house developed applications (including software, system and programs).
• Teach the user how to use in-house software applications:
• Write manual for the software developed.
• Give training or refresher session.
• Collaborate with stakeholders to understand analytical requirements, develop data-driven solutions, and communicate findings effectively. [Data Analysis]
  Collecting, cleaning, pre-processing, analysing, and visualizing data generating reports and dashboards to communicate findings to stakeholders. [Data Analysis]
• Utilize machine learning techniques for predictive modelling, classification, clustering, and recommendation systems as needed. [Data Analysis]
• Assist Division Heads/Direct Superior designing, building, and maintaining data pipelines, ETL (Extract, Transform, Load) processes, databases, and data warehouses. [Data Engineering]
• Assist Direct Superior to setup data management process or amend data policy. [Process]
• Learn and Support IT Infrastructure and work along with team member to improve
• IT internal data warehouse for IT business decision-making.  

Report

• Initiate to share the progress to direct superior whenever face the challenges or require assistant with the target deadline. 
• Share task progress, challenges or opinion during IT weekly meeting. 

Learning 

• Stay abreast of emerging technologies and best practices in data analysis, statistics, and IT programming. 

Others

• Other duties and task given by Management from time to time.

Requirements: 

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
• Add advantage Certification in relevant technologies or methodologies (Data Analytics Professional Certificate).
• Preferable at least 1-2 years of relevant working experience. Fresh graduates/Entry level applicants are encouraged to apply. 
• Preferable with programming language (.net) or interest in programming. 
• Strong analytical skills with the ability to interpret complex datasets and draw meaningful insights.
• Communication speak and write effectively in English. 
• Strong communication and presentation skills to convey technical concepts and findings to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment. Willing to share own opinion or questions. 
• Adaptability and willingness to learn new technologies and methodologies.
• Preferable with proficiency in Microsoft PowerPoint, Excel and Words. 
• Add advantage with experiences in electrical industry. 
• Add Advantage knowledge of web development technologies for building interactive dashboards and visualizations.

Perks & Benefits

• Nearby public transport
• Central location
• Personal development opportunities

工作職能

1) 權威

• 為新進員工提供 IT 基礎設施相關事宜的培訓。
• 監督下屬IT基礎設施相關事宜。
• 與供應商合作進行 IT 專案和支援。

2) 主要職責

• 支援和維護IT基礎設施、資訊安全、網路和伺服器。
• 支援IT作業系統日誌和安全管理。
• 確保軟體、硬體和許可證合規性。
• 為最終使用者提供所有IT設備的IT技術支援。
• 維護考勤設備、閉路電視和門禁設備。
• 支持為行銷活動準備數位藝術品。
• 制定並記錄標準作業程序、政策和 IT 資產。

3) 其他責任

• 不時完成上級交辦的任務。
  

4) 資質要求

• 電腦科學/資訊科技學士學位或同等學歷。
• 所需技能：伺服器、網路和安全。
• 硬體和軟體故障排除知識。
• 圖形設計技能將是一個額外的優勢。
• 良好的團隊合作精神，積極主動，以客戶為導向的態度。
• 至少 2 年相關領域的工作經驗。

• 良好的職業發展和培訓機會。
• 卓越的福利 - 醫療、牙科、光學、保險。

JOB FUNCTION

1) AUTHORITY    

• Provide training to new staffs in IT infrastructure related matter.
• Supervise subordinates in IT infrastructure related matter.
• Work with vendors for IT project and support.

2) KEY RESPONSIBILITIES

• Support and maintain IT infrastructure, information security, network and server.
• Support IT operation system log and security administration.
• Ensure software, hardware and license compliance.
• Provide IT technical support to end users for all IT equipment.
• Maintain attendance device, CCTV and Door Access devices.
• Support in preparing digital artworks for marketing initiatives.
• Develop and document standard operating procedure, policies and IT assets.

3) OTHER RESPONSIBILITIES    

• To carry out task assigned by superior from time to time.
     

4) QUALIFICATION REQUIREMENTS    

• Bachelor's Degree in Computer Science/Information Technology or equivalent.
• Required skills: Server, Networking & Security.
• Hardware and Software troubleshooting knowledge.
• Graphic design skills will be an added advantage.
• Good team player, proactive and customer oriented attitude.
• Min 2 years of working experience in the related field.

Perks & Benefits

• Good Career Advancement & Training Opportunities.
• Excellent Benefits - Medical, Dental, Optical, Insurance.

Responsibilities: 

• Learn and work on programming (programming language.net) project basis from Division Head/Direct Superior. [Programming]
  Write a new /upgrade programming system.
• Develop applications and system for multiple platform (PC, server and mobile phones)
• Maintain, upgrade and troubleshoot any in-house developed applications (including software, system and programs).
• Teach the user how to use in-house software applications:
• Write manual for the software developed.
• Give training or refresher session.
• Collaborate with stakeholders to understand analytical requirements, develop data-driven solutions, and communicate findings effectively. [Data Analysis]
  Collecting, cleaning, pre-processing, analysing, and visualizing data generating reports and dashboards to communicate findings to stakeholders. [Data Analysis]
• Utilize machine learning techniques for predictive modelling, classification, clustering, and recommendation systems as needed. [Data Analysis]
• Assist Division Heads/Direct Superior designing, building, and maintaining data pipelines, ETL (Extract, Transform, Load) processes, databases, and data warehouses. [Data Engineering]
• Assist Direct Superior to setup data management process or amend data policy. [Process]
• Learn and Support IT Infrastructure and work along with team member to improve
• IT internal data warehouse for IT business decision-making.  

Report

• Initiate to share the progress to direct superior whenever face the challenges or require assistant with the target deadline. 
• Share task progress, challenges or opinion during IT weekly meeting. 

Learning 

• Stay abreast of emerging technologies and best practices in data analysis, statistics, and IT programming. 

Others

• Other duties and task given by Management from time to time.

Requirements: 

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
• Add advantage Certification in relevant technologies or methodologies (Data Analytics Professional Certificate).
• Preferable at least 1-2 years of relevant working experience. Fresh graduates/Entry level applicants are encouraged to apply. 
• Preferable with programming language (.net) or interest in programming. 
• Strong analytical skills with the ability to interpret complex datasets and draw meaningful insights.
• Communication speak and write effectively in English. 
• Strong communication and presentation skills to convey technical concepts and findings to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment. Willing to share own opinion or questions. 
• Adaptability and willingness to learn new technologies and methodologies.
• Preferable with proficiency in Microsoft PowerPoint, Excel and Words. 
• Add advantage with experiences in electrical industry. 
• Add Advantage knowledge of web development technologies for building interactive dashboards and visualizations.

Perks & Benefits

• Nearby public transport
• Central location
• Personal development opportunities