Total 16 it analyst job vacancies in penang

Job Responsibilities

• Understand the specific detailed information regarding hardware and software selection related to network and security such as switches, routers, SD Wan,
• Network Monitoring Systems (NMS), access points, firewalls, cyber security,
• Internet Access Management (IAM) and Web Application firewalls (WAF).
• Communicate with clients to perform system administration, installation, commissioning, troubleshooting, maintenance and field support for client platform-related problems.
• Provides guidance and expertise in the planning, design, and implementation of customer IT infrastructure for the most efficient solution to meet business needs development, including present and future capacity requirements.
• Provide specifications and detailed design drawings for the network architecture diagram.
• Respond to incidents, investigate and provide resolutions of incidents escalated via email, inbound call or onsite based on agreed service level.
• Learn and adapt to new technologies, products and platforms such as H3C, Cisco, Fortigate, Palo Alto, Aruba and Sangfor.
• Configure Access Switch, Access Point, IPTV and Fortinet firewall, and IPSEC VPN.
• Install access switch migration to stack switch and perform network preventive maintenance.
• Collaborate with the pre-sales team to perform demonstration as proof of concept for the related network products to clients.
• Fiber optics configuration and troubleshooting such as R&M, Commscope, Schneider, Avaya.

Job Requirements

• Possess a CISCO certificate such as CCNA or CCNP.
• Strong knowledge in the installation, setup, troubleshooting and RMA for Cisco, Aruba, Palo Alto, Fortigate, Sophos solutions including switches, routers, firewall, IP Phones, etc.
• Good attitude and communication skills.
• Minimum 1-2 years working experience.
• Candidate must possess at least a Diploma/Advanced/ Graduate Diploma,
• Bachelor's Degree/Post Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

Perks & Benefits

• Annual bonus
• Flexible benefits up to RM1500 per year 
• Profit sharing on half-yearly basis
• Travel Allowance
• Company trip
• Professional development and growth opportunities
• Fitness membership
• Casual dress code

工作職責

• 了解交換器、路由器、SDWAN等與網路和安全相關的軟硬體選型的具體詳細信息
• 網路監控系統 (NMS)、存取點、防火牆、網路安全、
• 網際網路存取管理 (IAM) 和 Web 應用程式防火牆 (WAF)。
• 與客戶溝通，針對客戶平台相關問題進行系統管理、安裝、調試、故障排除、維護和現場支援。
• 在客戶 IT 基礎架構的規劃、設計和實施方面提供指導和專業知識，以獲得最有效的解決方案，以滿足業務需求開發，包括當前和未來的容量要求。
• 提供網路架構圖的規格書和詳細設計圖。
• 根據商定的服務水平，透過電子郵件、來電或現場回應事件、調查並提供升級的事件解決方案。
• 學習並適應新技術、產品和平台，例如 H3C、Cisco、Fortigate、Palo Alto、Aruba 和 Sangfor。
• 設定存取交換器、存取點、IPTV 和 Fortinet 防火牆以及 IPSEC VPN。
• 安裝接取交換器遷移至堆疊交換器並進行網路預防性維護。
• 與售前團隊合作，向客戶進行相關網路產品的演示，作為概念驗證。
• R&M、Commscope、Schneider、Avaya 等光纖配置和故障排除。

工作要求

• 擁有CCNA或CCNP等CISCO證書。
• 對 Cisco、Aruba、Palo Alto、Fortigate、Sophos 解決方案（包括交換器、路由器、防火牆、IP 電話等）的安裝、設定、故障排除和 RMA 擁有豐富的知識。
• 良好的態度和溝通能力。
• 至少1-2年工作經驗。
• 候選人必須至少擁有文憑/高級/研究生文憑，
• 工程（電腦/電信）、電腦科學/資訊科技或同等學歷的學士學位/研究生文憑。

津貼和福利

• 年度獎金
• 彈性福利高達每年 RM1500
• 每半年利潤分享
• 旅遊津貼
• 公司旅行
• 專業發展與成長機會
• 健身會員資格
• 休閒著裝要求

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

JOB FUNCTION

1) AUTHORITY    

• Provide training to new staffs in IT infrastructure related matter.
• Supervise subordinates in IT infrastructure related matter.
• Work with vendors for IT project and support.

2) KEY RESPONSIBILITIES

• Support and maintain IT infrastructure, information security, network and server.
• Support IT operation system log and security administration.
• Ensure software, hardware and license compliance.
• Provide IT technical support to end users for all IT equipment.
• Maintain attendance device, CCTV and Door Access devices.
• Support in preparing digital artworks for marketing initiatives.
• Develop and document standard operating procedure, policies and IT assets.

3) OTHER RESPONSIBILITIES    

• To carry out task assigned by superior from time to time

4) QUALIFICATION REQUIREMENTS    

• Bachelor's Degree in Computer Science/Information Technology or equivalent.
• Required skills: Server, Networking & Security.
• Hardware and Software troubleshooting knowledge.
• Graphic design skills will be an added advantage.
• Good team player, proactive and customer oriented attitude.
• Min 2 years of working experience in the related field.
• Good Career Advancement & Training Opportunities.
• Excellent Benefits - Medical, Dental, Optical, Insurance.

Perks & Benefits

• Good Career Advancement & Training Opportunities.
• Excellent Benefits - Medical, Dental, Optical, Insurance.

工作職能

1) 權威

• 為新進員工提供 IT 基礎設施相關事宜的培訓。
• 監督下屬IT基礎設施相關事宜。
• 與供應商合作進行 IT 專案和支援。

2) 主要職責

• 支援和維護IT基礎設施、資訊安全、網路和伺服器。
• 支援IT作業系統日誌和安全管理。
• 確保軟體、硬體和許可證合規性。
• 為最終使用者提供所有IT設備的IT技術支援。
• 維護考勤設備、閉路電視和門禁設備。
• 支持為行銷活動準備數位藝術品。
• 制定並記錄標準作業程序、政策和 IT 資產。

3) 其他責任

• 不時完成上級交辦的任務

4) 資質要求

• 電腦科學/資訊科技學士學位或同等學歷。
• 所需技能：伺服器、網路和安全。
• 硬體和軟體故障排除知識。
• 圖形設計技能將是一個額外的優勢。
• 良好的團隊合作精神，積極主動，以客戶為導向的態度。
• 至少 2 年相關領域的工作經驗。
• 良好的職業發展和培訓機會。
• 卓越的福利 - 醫療、牙科、光學、保險。

津貼和福利

• 良好的職業發展和培訓機會。
• 卓越的福利 - 醫療、牙科、光學、保險。

工作範圍：

• 管理服務客戶幫助台票證並根據 SLA 和嚴重性確定優先順序。
• 認識並升級複雜的問題。
• 伺服器設定與配置 - RAID、Windows Server 作業系統、韌體升級。
• 硬體和軟體設定配置以及桌上型電腦、筆記型電腦、印表機和其他硬體的維護。
• 筆記型電腦/桌上型電腦設定 – 網域加入、Outlook 設定、軟體安裝。
• 電腦軟體和硬體故障排除。
• 診斷並修復網路和伺服器的小問題。
• 員工入職（帳戶創建 O365、內部系統、O365、AD 等）
• 員工離職（帳戶停用、資料傳輸、電子郵件存取、裝置收集）。
• 聯絡供應商尋求保固索賠。
• 每週或根據需要進行現場訪問管理服務客戶維護支援。
• 提供現場支持，根據傳入的客戶事件/請求處理各種問題。
• 記錄和分析技術問題和客戶互動
  

必需的：

• 2-3 年企業 IT 服務台經驗
• 擁有主要為 Windows 筆記型電腦/桌上型電腦提供硬體和軟體支援的經驗
• 擁有使用 Windows 7/10、Windows 伺服器 2008-2019 年的經驗
• 使用 MS Office 套件（包括電子郵件用戶端 (Outlook)）的經驗
• 擁有票務系統和幫助台流程的經驗

津貼和福利

• 佣金和獎金
• 旅遊津貼（旅費津貼、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 年假/病假
• 醫療索賠
• 光學和牙科索賠
• 快速發展的公司確保職業發展。

工作職能

1) 權威

• 為新進員工提供 IT 基礎設施相關事宜的培訓。
• 監督下屬IT基礎設施相關事宜。
• 與供應商合作進行 IT 專案和支援。

2) 主要職責

• 支援和維護IT基礎設施、資訊安全、網路和伺服器。
• 支援IT作業系統日誌和安全管理。
• 確保軟體、硬體和許可證合規性。
• 為最終使用者提供所有IT設備的IT技術支援。
• 維護考勤設備、閉路電視和門禁設備。
• 支持為行銷活動準備數位藝術品。
• 制定並記錄標準作業程序、政策和 IT 資產。

3) 其他責任

• 不時完成上級交辦的任務。
  

4) 資質要求

• 電腦科學/資訊科技學士學位或同等學歷。
• 所需技能：伺服器、網路和安全。
• 硬體和軟體故障排除知識。
• 圖形設計技能將是一個額外的優勢。
• 良好的團隊合作精神，積極主動，以客戶為導向的態度。
• 至少 2 年相關領域的工作經驗。

• 良好的職業發展和培訓機會。
• 卓越的福利 - 醫療、牙科、光學、保險。

JOB FUNCTION

1) AUTHORITY    

• Provide training to new staffs in IT infrastructure related matter.
• Supervise subordinates in IT infrastructure related matter.
• Work with vendors for IT project and support.

2) KEY RESPONSIBILITIES

• Support and maintain IT infrastructure, information security, network and server.
• Support IT operation system log and security administration.
• Ensure software, hardware and license compliance.
• Provide IT technical support to end users for all IT equipment.
• Maintain attendance device, CCTV and Door Access devices.
• Support in preparing digital artworks for marketing initiatives.
• Develop and document standard operating procedure, policies and IT assets.

3) OTHER RESPONSIBILITIES    

• To carry out task assigned by superior from time to time.
     

4) QUALIFICATION REQUIREMENTS    

• Bachelor's Degree in Computer Science/Information Technology or equivalent.
• Required skills: Server, Networking & Security.
• Hardware and Software troubleshooting knowledge.
• Graphic design skills will be an added advantage.
• Good team player, proactive and customer oriented attitude.
• Min 2 years of working experience in the related field.

Perks & Benefits

• Good Career Advancement & Training Opportunities.
• Excellent Benefits - Medical, Dental, Optical, Insurance.

This role is based in Penang, and we apply Hybrid work mode. 

We are looking for a SAP Security and GRC consultant with 6 plus years of experience to join our team and help us deliver high-quality solutions to our clients. You will be responsible for designing, implementing, and maintaining SAP security and governance, risk, and compliance (GRC) solutions across various SAP modules and platforms. You will also work closely with other SAP consultants, business analysts, and project managers to ensure that the security and GRC requirements are met and aligned with the business objectives and best practices.

Your New Roles:

• Design, configure, and test SAP security roles and authorizations for various SAP modules and platforms, such as S/4HANA, Fiori, BODS, GTS, PO, CHARM, etc.
• Implement and support SAP GRC solutions, such as Access Control, Process Control, Risk Management, and Audit Management, and ensure compliance with internal and external policies and regulations.
• Perform SAP security and GRC audits, assessments, and remediation activities, and provide recommendations for improvement and mitigation.
• Provide SAP security and GRC support and troubleshooting for issues, incidents, and requests, and ensure timely resolution and documentation.
• Develop and maintain SAP security and GRC documentation, such as policies, procedures, guidelines, reports, and training materials.
• Collaborate with other SAP consultants, business analysts, and project managers to understand the business requirements and deliver the optimal security and GRC solutions.
• Stay updated with the latest SAP security and GRC trends, technologies, and best practices, and share the knowledge and insights with the team and the clients.

Role Purpose

We're now looking for an Industry Research Analyst, Semiconductor to join our team. As a researcher and part of the Components and Devices Omdia pillar, you will help to coordinate Omdia’s semiconductor forecasts by communicating and working with multiple internal teams and external partners.  In doing so, you will engage in primary and secondary research of semiconductor trends, interpret data, and analyze results using qualitative and modeling techniques.

Key Responsibilities

• Collecting semiconductor data from a range of systems and sources and inputting into systems such as Excel.
• Assist the semiconductor analyst teams on providing up to date semiconductor market activity.
• Assist the semiconductor analyst teams in using primary and secondary research to build a credible date base.
• Creating estimates where publicly available sources are not available.
• Ensuring consistency and alignment of semiconductor forecasts across multiple internal teams.
• Locate and define new process improvement opportunities 
• Assist in providing qualitative analysis where possible to support and justify data.
• Understand and communicate the key semiconductor market trends. 

BROAD JOB FUNCTIONS

• Leading site services programs including Food & Beverage (F&B) , Transportation and Janitorial management
• managing relationships with vendors responsible for these outsourced services
• Maintains the program to ensure compliance with internal and external regulations such as fire, EHS, ISO, food safety regulations
• Support customer requirement and improve customer satisfaction

Regular

Cafeteria Operation and Management

• Oversees the operations of the cafeteria including ordering, inventory, meal planning, food preparation and services.
• Ensure compliance with internal and external regulations such as fire, EHS, ISO and food safety
• Monitors the preparation, serving and storage of food to ensure compliance with health standards
• Assures cleanliness of cafeteria and maintenance of equipment and food service supplies.
• Handle customer complaints and resolve issues related to food quality.
• Ensure all safety and environmental incidents are addressed & reported promptly
• Keep detailed administrative records regarding license, meal plans, costs and hours worked.
• Take inventory, order food and beverage supply and check the quality and quantity of orders received.
• Participates in the preparation and administration of assigned budget and monitors expenditures
• Handle receipts and claims with caterer.

Employee Transport Management

• Provide transport services to employees who commute to/from work and interplant.
• Plan and work with service provider to optimize the travel routes
• Manage contractor service levels and performance ensuring a safe transport service.
• Ensure compliance with internal and external regulations such as fire, EHS, ISO and road transport safety
• Handle customer complaints and resolve issues related to transportation.

Janitorial Management

• Oversight and supervision of the daily cleaning operations to meet level of quality standards.
• Establish and define cleaning protocols, KPI’s, routines to meet the set standards
• Routinely inspect properties and monitor work performance; quickly correct deficiencies.
• Collaborate and communicate with third-party cleaning vendor management and staff.
• Assist with screening, selecting and training new cleaning employees and contractors.
• Assess, assign and respond to work requests and special projects

Irregular

• Assist with the HR promotion or company initiatives
• Liaison with government departments ex. Labor, Immigration, MPPP

Team Overview

Our global based Supplier Master Data Team is a diverse and agile team of experienced SMO Specialists. Our main responsibility is to set up and maintain vendor’s records and bank details . We also support our clients during process improvements with certain projects used for procurement and accounts payable purposes. Furthermore we deliver excellent customer service by providing regular trainings and general process support. Our responsibility is to make sure there is no audit risk.

Position Overview

In this position you will be responsible for validating the correctness of incoming requests , completing vendor maintenance in the Oracle Cloud / SAP system and analyzing vendors to ensure high quality of supplier master data . You will interact with internal and external clients to resolve issues identified during the process.

Essential Duties & Responsibilities

·   Completion of New Supplier records in Oracle Cloud

·   Act as the primary point of contact for business questions related to supplier master data.
·  Complete requests for supplier master data in a timely, accurate manner by performing integrity checks to ensure a high quality of master data.
·  Ensure all requests contain the appropriate supporting documentation and comply with corporate requirements before they are implemented into Oracle Cloud / SAP.
·  Analyze and improve data quality, which includes running regular scheduled data audit reports (e.g. elimination of duplicates, standard text formats, retirement).
·  Active engagement with data validations and cleansing
·  Work with IT and Business on Master Data influenced projects
·  Ensure compliance with company and auditing requirements

·  Supporting special projects (e.g. listing of new suppliers) and other duties as assigned.
·  Interacting with external and internal clients at all levels.
·  Being part of a team that fosters collaboration and process efficiencies.

 

• Application monitoring to ensure stable and optimal performance always.
• Have ability to understand and reasonably resolve basic and complex technical problems.
• Have ability to work under pressure, prioritize and manage multiple tasks.
• Good Team-player with strong Interpersonal, Organizational and Project management skills.
• Good analytical skills coupled with written, communication and problem-solving skills and an ability to work in multicultural environment.
• Understanding and analysis of complex customer requirements from business user and then develop the custom code to achieve the solutions.

• Application monitoring to ensure stable and optimal performance always.
• Have ability to understand and reasonably resolve basic and complex technical problems.
• Have ability to work under pressure, prioritize and manage multiple tasks.
• Good Team-player with strong Interpersonal, Organizational and Project management skills.
• Good analytical skills coupled with written, communication and problem-solving skills and an ability to work in multicultural environment.
• Understanding and analysis of complex customer requirements from business user and then develop the custom code to achieve the solutions.

• Permanent Remote or Flexible working hour & hybrid work mode

Seeking a Senior Payroll Professional to oversee payroll processing for multiple Asian countries. Responsible for ensuring accuracy, compliance, and timely payments. Ideal for those with expertise in Asian payroll regulations and strong attention to detail.

• Manage end-to-end payroll processing for multiple Asian countries, ensuring accuracy and compliance with local regulations.
• Perform payroll reconciliations and audits to ensure accuracy of payments and deductions.
• Stay updated on changes in payroll laws and regulations across Asian countries and implement necessary updates to payroll processes.
• Provide guidance and support to junior payroll staff, ensuring they adhere to established processes and standards.