Job Responsibilities :

• To handle and respond to enquiries and liaisons with customers
• To be responsible in resolving customer support issues
• To raise internal work requests to ensure customer requests, enquiries about
  products and services are met and internal requests are followed up in the interestof customer satisfactions.
• To effectively assist the Manager in performing all the operational and
  administrative tasks related to services sales support area and the Key Accounts.

Competency Requirements :

• Candidate must possess at least a Diploma in Technical or Business field
• Teamwork attitude, high energy level and proactive behavior
• Good communication and interpersonal skills
• Customer and people oriented
• Have technical knowledge
• Ability to multitask
• Immediate available would be an advantage

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Role Summary

Role summary: The role would offer a mixture of streamlining existing tasks and assisting with stabilizing and migrating new tasks into the KL SSC. As a result, there will be regular changes in the composition of your responsibilities.

• Handle all intercompany in Global (including APAC, UK&I, EMEA, NA&3Cs & LATAM) transactions, accounting, confirmations and reconciliations. The process must be completely timely and at a high level of accuracy
• Record intercompany transactions and journal entries to clear intercompany transactions with other affiliates and maintain intercompany accounts on a monthly basis
• Review/monitor intercompany accounts, i.e. invoicing, payables and journal entries
• Accurate and detailed review of intercompany invoice processing and settlement including inter/intra countries local tax accounting and withholding tax requirement
• Ensure compliance with Global Intercompany and Transfer Pricing policies.
• Analyze intercompany balances with other affiliates and coordination of intercompany wire payments and intercompany settlements
• Preparation of recharge or allocation journals including business unit cost transfer, travel allocation to be transfer within entities
• Resolve Intercompany Accounting related issues and disputes or escalate as required
• Other ad hoc duties as may be assigned

 

Role summary:

Focus of the role is to use the data available to consolidate and maintain the sets of reports within the DQT business, in order to bring clarity and insights across major areas of the business.

The analyst will collaborate with various leaders of Sales, Operations, Product and Services to support data led decisions. By providing the right insights, in the right way at the right time, this role will be critical as a source of analytics to support future business planning activities.

 

About the role:

• You will be the subject matter expert on business reporting analysis for our DQT ANZ market
• You will aid the ANZ DQT leadership team in understanding the performance of our cross-functional teams, including driving improvement in our existing performance reports and dashboards
• You will monitor and reinforce data quality standards in our CRM system and spreadsheets, and influence cross-functional teams to ensure standards are met
• You will identify opportunities for process improvement, create execution plans and then implement changes
• You will work with colleagues in other functions (sales, operations, customer success, product, services and finance) to support creative reporting and dashboards creations
• You will help us ensure that reporting data is fit for purpose when feeding into other functions within the ANZ DQT business
• You will provide guidance and correction to other analyst to ensure accuracy/completeness of all deal-related documentation and avoid common pitfalls
• Produce valuable Management Information and analysis, on a regular and ad-hoc basis as required

Role Summary:

The Enterprise Master Data Management team is responsible for governing, coordinating and maintaining critical master data and other data related to customers, products, vendors, chart of accounts and additional key data elements across Experian's enterprise systems, as well as managing the quality and integrity of the content of the Enterprise Corporate Data Lake as the foundation for world-class business intelligence, analysis, insights and reporting. Our team members are spread out between Chile, Costa Rica, Malaysia, UK and the US.

An exciting opportunity has risen to join the Product team dedicated to ensuring our Product master data across the world is comprehensive, current and of the highest data quality, while driving standardization across the regions and looking for ways to increase efficiency in the data maintenance process.  This team will enable and support our global data and business intelligence strategy.

 

What you’ll be doing:

As a Master Data Management Product Analyst, you will be responsible for the set up and maintenance of product data in key systems such as Salesforce and Oracle financial systems.  This will require establishing relationships across the world and advising on product inclusion, product structure and related data elements.  This will require an understanding of Experian’s complex product and business hierarchies as well as similar products in other regions. 

Measuring data quality improvements and revising, documenting, and formalizing data standards and processes on an ongoing basis.

• Work with business partners to create processes to meet their product business needs participating in actions from clarifying the need, brainstorming solutions to implementation.
• Review product submissions for completeness, quality and adherence to standards
• Entering product updates and new products into Oracle DRM and Salesforce while coordinating alignment with other functions to ensure set up and alignment in those systems.
• Perform data audits to ensure data accuracy and completeness.
• Identify data quality issues and provide resolution to correct the issues.
• Develop processes to address data issues to prevent them from reoccurring.
• Responding to partner’s data questions
• Lead and coordinate large scale data migrations consolidate acquisitions onto the global platforms.
• Lead meetings with business stakeholders to provide updates, best practices, training sessions and guidance on new product requests.

 

Worker Sub-Type:

Regular

 Job Description: 

PURPOSE

The role of Threat Research Investigations is to monitor and adapt to the ever-changing threat landscape. As a Senior Threat Research & Intelligence Analyst you will be responsible for collecting, analyzing, and interpreting data to identify and mitigate potential security threats. You will identify and analyze new adversarial tactics, techniques and procedures (TTPs) and apply these findings to proactive use cases. You will be a subject matter expert in analyzing malicious files and be an escalation point for the other members of the team. As the Senior Analyst you will possess and develop strong technical and interpersonal skills and will have the ability to handle high profile research. You will mentor junior analysts and contribute to the development of best practices.

In return for your talent and enthusiasm, we will provide you with an attractive compensation & benefits package. You will have the opportunity to thrive in a dynamic environment, working alongside outstanding colleagues. In short, you bring the talent, and we provide the environment, tools and resources for you to succeed, win big and accelerate your professional growth & development in Cybersecurity Centre of Excellence.

KEY RESPONSIBILITIES

In this role you will:

• Provide expert knowledge on a wide range of customer focused investigations, threat assessments, and deep dive reports, often with multiple deadlines.

• Lead efforts in gathering and analyzing data from various sources to identify potential threats in the region. Utilize advanced analytical techniques to understand threat patterns and behaviors.

•  Perform reverse engineering (RE), vulnerability research (VR).

• Collaborate with other researchers and engineers developing and maintaining automation scripts and tooling when needed.

• Document deliverables to facilitate knowledge transfer.

• Prepare regular threat intelligence reports for both the internal business and for public consumption.

• Work collaboratively with other teams in the business to prepare in-depth deep dive reports on actors in the current threat landscape.

• Participate in cross team initiatives as a leader and representative of both the Threat Research Investigations team and BlackBerry Threat Research.

• Stay up to date on the latest security/threat analysis techniques and tools; attend applicable training, conferences, and learn new tools as needed.

EDUCATION AND/OR WORK EXPERIENCE

• Seven years minimum related experience in threat intelligence analysis and malware analysis.

• Bachelor’s or high level degree preferred; relevant and demonstrable experience can be substituted for educational degree.  

CRITICAL SKILLS

• Experience in researching cyber threat and providing actionable intelligence from that research.

• Experience in identifying, investigating and documenting techniques and technology relating to threats and threat actors. 

• Knowledge and application of low-level computer fundamentals including operational knowledge of multiple operating systems.

• 7 years minimum of experience programming in x86 Assembly, ARM Assembly, C, C++ or Python.

• Demonstrate advanced skills in query languages such as SQL, SPL, or similar, for extracting and analyzing data from databases and data lakes.

• Work with data lakes to store, process, and analyze large datasets. Ensure efficient data retrieval and high-performance data processing.

• Strong understanding of low-level computer fundamentals, assembly, and processor architecture.

• Experience reverse engineering COTS software, malware, or hardware.

• Proficiency with software version control systems (e.g., Git).

• Proficiency with TCP/IP and networking fundamentals.

• Excellent oral and written communication skills with strong analytical and troubleshooting skills.

• Understanding of virtualization and sandboxing.

• Fluent in both Malay and English (written and oral).

OTHER SKILLS

Ideally, you will have:  

• Experience presenting at technical conferences and leading training sessions.

• Experience with data manipulation and analysis in Python and Jupyter Notebooks for creating and sharing documents that contain live code, equations, visualizations, and narrative text.         

• Proficiency with IDA Pro, Ghidra, Windbg, Ollydbg, GDB, or equivalent debugger.

•  Experience with fuzzing, crash analysis and runtime instrumentation (AFL, Intel PIN, WinDbg, OllyDbg, etc).

• Windows, Linux, Android, iOS kernel experience and development skills.

• Low-level system security / programming (e.g., kernel, driver, hypervisor, secure boot).

#LI-JC1

Scheduled Weekly Hours:

40

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Responsible for ensuring the security and integrity of AIA's information systems and cyber environment

• Develop AIA's information technology security procedures and overall cyber security framework
• Evaluate, test, recommend, coordinate, monitor and maintain IT security policies, procedures and systems including access management for both hardware and software
• Design, implement and troubleshoot various information systems and cyber security software to identify security risks and exposures
• Determine the causes of security violations and suggest procedures to halt future incidents
• Conduct evaluation and testing of hardware and software for possible impact on system security
• Investigate and resolve security incidents such as intrusion, frauds, cyber attacks or data leakage

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Role summary:

As part of the ongoing growth of Experian’s Global Finance Services (GFS) organization, an experienced, motivated and proactive General Ledger Analyst is needed to provide the accounting acumen and reporting required by Experian’s Group Financial Reporting function. This challenging role will be based in Experian’s Global Delivery Centre in Cyberjaya, Malaysia and be part of the Record to Report team (R2R), a key and growing part of the GFS team.

 

Work that matters - What you’ll be doing:

• Support GL journal related task including preparation of journal entries, ensure journals to be booked in accordance to company policies, collaborate with stakeholders (Finance Controller, Business Finance and FP&A team) in understanding journal submission and supporting evidence.
• Ensure all revenue and cost recognition/deferred journals posting according to IFRS15 accounting standard with supporting evidence as required.
• Support HFM related task including error validation, half year/year end disclosure as per Global timeline, etc
• Analyze and rectify issues or enquiries pertaining to GL transactions within the entities supported.
• Act as escalation point for any issues involving month end, quarter, year-end close. Monitor and manage issues, escalations and/or exceptional handling requests.
• Stakeholder management includes collaboration with all parties (including Finance Controller, Business Finance, other GFS team, system experts, Group Finance, etc) in handling daily/ ad hoc matters relating to entities supported.
• Preparation & submission of monthly balance sheet reconciliation files e.g. Prepayment, Other Debtors, Accruals, VAT, Accrued/Deferred Revenue, etc, monitoring/clearing aged reconciling items in a timely manner & attend balance sheet review calls with stakeholders.
• Understand and ensure compliance with Experian policies and be the first line of defense/ Gatekeeper of the books.
• Provide support to internal & external Audit process and in accordance to accounting standard. Ensure compliance with all requirements encompassing data integrity and evidence of process and accuracy.
• Perform other responsibilities and duties periodically assigned by line manager to meet financial reporting requirements and/or other projects.
• Continuously drive for improvement & streamline processes within General Ledger function.
• Respond/ handle ad-hoc requests/ divestments/ acquisitions in a timely and professional manner.

Role summary:

The role would offer a mixture of streamlining existing tasks and assisting with stabilizing and migrating new tasks into the KL SSC. As a result, there will be regular changes in the composition of your responsibilities.

 

Work that matters - What you’ll be doing:

• Handle all intercompany in Global (including APAC, UK&I, EMEA, NA&3Cs & LATAM) transactions, accounting, confirmations and reconciliations. The process must be completely timely and at a high level of accuracy.
• Record intercompany transactions and journal entries to clear intercompany transactions with other affiliates and maintain intercompany accounts on a monthly basis
• Review/monitor intercompany accounts, i.e. invoicing, payables and journal entries
• Accurate and detailed review of intercompany invoice processing and settlement including inter/intra countries local tax accounting and withholding tax requirement.
• Ensure compliance with Global Intercompany and Transfer Pricing policies.  
• Analyze intercompany balances with other affiliates and coordination of intercompany wire payments and intercompany settlements
• Preparation of recharge or allocation journals including business unit cost transfer, travel allocation to be transfer within entities
• Resolve Intercompany Accounting related issues and disputes or escalate as required
• Other ad hoc duties as may be assigned

We are looking for a Customer Experience Analyst to join our team in Cyberjaya.

As a Customer Experience Analyst, you will provide support for all end-user/ desktop technology requests or issues that customers present.

Your core objective is to restore service for the customer as quickly as is possible and, where further escalation is required, provide a single point of contact and ownership.

Responsibilities

• Diagnose issues and provide speedy solutions, utilising knowledge to personally achieve service restoration
• Provide high level customer focus through delivery of accurate information to business clients regarding availability and functionality of services and customer's applications
• Escalate all unresolved problems/requests to relevant teams providing accurate categorization, assessment, and prioritisation
• Perform remote diagnostic troubleshooting and checks for customer incidents

• A motivated and driven person with a proven IT background or a first-rate IT customer service consultant with a passion for IT/ Network/ Desktop Computing. Customer success is in your veins. You thrive on playing your part in helping customers achieve their goals.
• Ideally, you will need to have a degree or formal IT qualification and/or experience in a similar role, with proven experience in IT customer service support.
• Technology-wise, you must have a basic technical understanding of LAN/WAN/ Security/ Server / Active Directory/ Desktop/ Windows 10 technologies and a sound understanding of what ITIL is and MS office packages.
• Preferably with at least 1 to 2 years of work experience in an IT / NOC/ Managed Services environment
• You will have demonstrable problem solving skills
• An analytical and systematic approach in resolution, coupled with excellent relationship management skills will see you excel
• Ability to communicate fluently in English at all levels and a can do attitude is key.
• This role currently operates on a permanent night shift ( Mondays to Fridays) in Cyberjaya and is a 12 months contract role

As a valued member of ‘Logicalis Australia’ you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: Flexible model that allows for productive remote working and in person collaboration. #LI-Hybrid

*Do I need to meet all the requirements to apply?*

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity

About us

We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities, chronic illnesses, or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.