Total 887 it analyst job vacancies in The United States of America

Job Scope/Responsibilities: 

•  Do the overall support related to IT on day-to-day business operation.
•  Educating end users in applications functionality, preparing, and providing training sessions on need basis
•  Hardware/Software troubleshooting and resolve basic network problems.
• Replacement of hardware parts if required.
• Perform OS installations and basic computer configuration.
• Monitoring and supporting network infrastructure such internet, wifi, LAN, WAN, routers, and switches/hub in the organization.
• Reviewing program specifications and requirements to determine implementation steps and sequencing.
• Identifying technical design for assigned areas of projects
• Modifying and writing program code as needed
• Suggesting technical design for new or revised applications or modules
• Modifying or writing program code as needed, testing applications
• Conducting user acceptance tests and providing respective documentation
• Making recommendations on programming standards and procedures
• Managing websites includes planning, implementing, managing, monitoring, and upgrading the organization's website.

 

 

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Strong understanding in principles of OOP
• Knowledge in Front-end programming software such as HTML, CSS, Bootstrap, JavaScript (vanilla JS, jQuery, ES6), Angular, and React
• Knowledge in Back-end software such as PHP, Java, Python, Node.js, Ruby, Sass

• Understanding in WordPress Framework and architecture

• Ability to troubleshoot website issues in a fast-paced environment.
• Practical knowledge of RDBMS and SQL
• Must possess skills in one of Adobe's ranges of creative suites. 
• Advantages for knowledge on Oracle Database. 
• Knowledge in installation and troubleshooting of hardware/software, network configuration and smartphone.
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
• Practical knowledge of SDLC

• Understanding principles of OOD

• Knowledge in Microsoft Office Products (Word,Excel,PowerPoint)
• Experience in the Banking System is encouraged.

Perks & Benefits

• Employee equity
• Central location
• Personal leave
• Personal development opportunities

Job Responsibilities :

• Plan and conduct IT audits in accordance with the approved annual audit plan.
• Assist to develop audit program and prepare audit work documentation as guided by the Internal Audit’s documentation standard to support audit conclusion and results.
• Prepare and discuss audit findings with relevant departments and develop practical, value added recommendations to address the root cause of the issues identified.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Requirements :

• Degree or relevant professional qualification in Information Technology, Computer Science or Information System Auditing / Security.
• A minimum of 4 years of IT audit / IT security experience.
• Good organisational and analytical skills, and possess strong sense of ownership to complete assigned tasks, audits within the stipulated timeframe.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal skills.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave

Job Responsibilities

• Understand the specific detailed information regarding hardware and software selection related to network and security such as switches, routers, SD Wan,
• Network Monitoring Systems (NMS), access points, firewalls, cyber security,
• Internet Access Management (IAM) and Web Application firewalls (WAF).
• Communicate with clients to perform system administration, installation, commissioning, troubleshooting, maintenance and field support for client platform-related problems.
• Provides guidance and expertise in the planning, design, and implementation of customer IT infrastructure for the most efficient solution to meet business needs development, including present and future capacity requirements.
• Provide specifications and detailed design drawings for the network architecture diagram.
• Respond to incidents, investigate and provide resolutions of incidents escalated via email, inbound call or onsite based on agreed service level.
• Learn and adapt to new technologies, products and platforms such as H3C, Cisco, Fortigate, Palo Alto, Aruba and Sangfor.
• Configure Access Switch, Access Point, IPTV and Fortinet firewall, and IPSEC VPN.
• Install access switch migration to stack switch and perform network preventive maintenance.
• Collaborate with the pre-sales team to perform demonstration as proof of concept for the related network products to clients.
• Fiber optics configuration and troubleshooting such as R&M, Commscope, Schneider, Avaya.

Job Requirements

• Possess a CISCO certificate such as CCNA or CCNP.
• Strong knowledge in the installation, setup, troubleshooting and RMA for Cisco, Aruba, Palo Alto, Fortigate, Sophos solutions including switches, routers, firewall, IP Phones, etc.
• Good attitude and communication skills.
• Minimum 1-2 years working experience.
• Candidate must possess at least a Diploma/Advanced/ Graduate Diploma,
• Bachelor's Degree/Post Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

Perks & Benefits

• Annual bonus
• Flexible benefits up to RM1500 per year 
• Profit sharing on half-yearly basis
• Travel Allowance
• Company trip
• Professional development and growth opportunities
• Fitness membership
• Casual dress code

VentureGrab.Com is a professional franchise and business opportunity platform aimed at assisting Malaysian business owners in connecting with potential partners, investors, and franchisees. Through VentureGrab.Com, users can access a variety of listings across Malaysia to search for franchise and business opportunities, enabling them to find the most suitable businesses based on their budget and requirements. 

We're looking for someone with big dreams, who's eager to learn and succeed in a job that's both fun and challenging.

 

Responsibilities:

1. You will be responsible for helping the business owner to advertise their brand via our platform and channels. 

2. Identify and connect potential investors for business owners.

3. Conduct meetings with business owners to understand their business needs and offer our solutions to reach their target investors.

4. Develop and maintain relationships with business owners, providing ongoing support and assistance as needed.

5. Actively engage with customers through digital channels (e.g. website, chat, email) to trigger their interest in our solutions.

6. Maintain accurate records of all customer interactions and sales activities

7. Continuously develop and improve the company’s service pitch and better service deliverance.

 

Requirements:

1. Candidate must possess at least a Bachelor’s Degree in any business-related field.

2. Fresh graduates are welcome.

3. Excellent spoken and written English and/or Mandarin.  

4. Genuine interest in serving SME owners and assisting them in achieving their business goals.

5. Previous experience in sales or business development roles.

6. Excellent communication and interpersonal skills, with the ability to effectively engage with clients.

7. Proactive and solution-oriented approach to addressing challenges and meeting customer needs.

Why You Should Join Us?

1. We offer tremendous rewards! (included Basic, EPF & Socso, profit sharing, Star points reward &, etc)

2. You can enjoy various kinds of leave (Annual Leave, Study Leave, Medical Checkup Leave, Birthday Leave, Stress-Free Leave, Achievement Leave)

3. Age is not an issue. We pay based on your performance. 

4. Comfortable working environment with friendly and helpful colleagues.

5. The standard is 5 days per week.  Of course, if you wish to earn more, you should spend more time at work.  

6. Don’t worry about what to eat for lunch. Many choices are available in the mall downstairs!

7. Plenty of parking space in a contemporary office block. 

8. Free swimming, sauna, and gym facilities.

9. We provide opportunities for career advancement within the company.

10. We offer attractive remuneration to the qualified candidate.

11. WE CELEBRATE EVERYTHING.

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

 

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

VentureGrab.Com 是一個專業的特許經營和商業機會平台，旨在協助馬來西亞企業主與潛在合作夥伴、投資者和特許經營商建立聯繫。透過 VentureGrab.Com，用戶可以存取馬來西亞各地的各種列表，以搜尋特許經營和商機，使他們能夠根據自己的預算和要求找到最合適的企業。

我們正在尋找有遠大夢想、渴望學習並在充滿樂趣和挑戰性的工作中取得成功的人。

職責：

1. 您將負責幫助企業主透過我們的平台和管道宣傳其品牌。

2. 為企業主識別並聯絡潛在投資者。

3. 與企業主舉行會議，了解他們的業務需求，並提供我們的解決方案來接觸他們的目標投資者。

4. 發展並維持與企業主的關係，並根據需要提供持續的支持和協助。

5. 透過數位管道（例如網站、聊天、電子郵件）積極與客戶互動，激發他們對我們解決方案的興趣。

6. 維護所有客戶互動和銷售活動的準確記錄

7. 不斷發展和改進公司的服務宣傳和更好的服務交付。

要求：

1. 候選人必須至少擁有任何商業相關領域的學士學位。

2.歡迎應屆畢業生。

3. 優秀的英語和/或普通話口語和書寫能力。

4. 真正有興趣為中小企業主服務並協助他們實現業務目標。

5. 具有銷售或業務開發職位的經驗。

6. 優秀的溝通和人際溝通能力，能有效與客戶互動。

7. 積極主動、以解決方案為導向的方法來應對挑戰並滿足客戶需求。

為什麼你應該加入我們？

1.我們提供豐厚的獎勵！ （包括基本、EPF 和 Socso、利潤分享、Star 積分獎勵等）

2.可享有多種休假（年假、進修假、體檢假、生日假、無憂假、成就假）

3.年齡不是問題。我們根據您的表現支付報酬。

4. 工作環境舒適，同事友善、樂於助人。

5.標準為每週5天。當然，如果你想賺更多的錢，你應該花更多的時間在工作上。

6.不用擔心午餐吃什麼。樓下的商場有很多選擇！

7. 現代辦公大樓內有充足的停車位。

8.免費游泳、三溫暖、健身設施。

9. 我們提供公司內部職涯發展的機會。

10.我們為合格的候選人提供有吸引力的薪酬。

11.我們慶祝一切。

工作職責

• 了解交換器、路由器、SDWAN等與網路和安全相關的軟硬體選型的具體詳細信息
• 網路監控系統 (NMS)、存取點、防火牆、網路安全、
• 網際網路存取管理 (IAM) 和 Web 應用程式防火牆 (WAF)。
• 與客戶溝通，針對客戶平台相關問題進行系統管理、安裝、調試、故障排除、維護和現場支援。
• 在客戶 IT 基礎架構的規劃、設計和實施方面提供指導和專業知識，以獲得最有效的解決方案，以滿足業務需求開發，包括當前和未來的容量要求。
• 提供網路架構圖的規格書和詳細設計圖。
• 根據商定的服務水平，透過電子郵件、來電或現場回應事件、調查並提供升級的事件解決方案。
• 學習並適應新技術、產品和平台，例如 H3C、Cisco、Fortigate、Palo Alto、Aruba 和 Sangfor。
• 設定存取交換器、存取點、IPTV 和 Fortinet 防火牆以及 IPSEC VPN。
• 安裝接取交換器遷移至堆疊交換器並進行網路預防性維護。
• 與售前團隊合作，向客戶進行相關網路產品的演示，作為概念驗證。
• R&M、Commscope、Schneider、Avaya 等光纖配置和故障排除。

工作要求

• 擁有CCNA或CCNP等CISCO證書。
• 對 Cisco、Aruba、Palo Alto、Fortigate、Sophos 解決方案（包括交換器、路由器、防火牆、IP 電話等）的安裝、設定、故障排除和 RMA 擁有豐富的知識。
• 良好的態度和溝通能力。
• 至少1-2年工作經驗。
• 候選人必須至少擁有文憑/高級/研究生文憑，
• 工程（電腦/電信）、電腦科學/資訊科技或同等學歷的學士學位/研究生文憑。

津貼和福利

• 年度獎金
• 彈性福利高達每年 RM1500
• 每半年利潤分享
• 旅遊津貼
• 公司旅行
• 專業發展與成長機會
• 健身會員資格
• 休閒著裝要求

Requirement / Qualification

• At least a Bachelor's Degree, Professional Degree, Master's Degree, Computer 
  Science/Information Technology or equivalent 
• At least 5 year(s) of working experience in the related field is required for this 
  position 
• Required skill(s): Communication, presentation and negotiation skills 
• Advantage skill: Knowledge or at least 1 year experience in system development. 
• Knowledge and experience in software development life cycle, analysing and 
  system designing 
• Leadership skills, when it comes to assisting the team leader and in terms of 
  coordination and management of team members 
• Certification in CPRE – FL or other equivalent is an added advantage 

Job Description

• Participate during the initial Information Gathering, Analysis & Project Initiation. 
• Get business & function requirements from user/ stakeholders for product, new 
  systems and for enhancements to existing systems 
• Analyse and propose solution that meet requirements 
• Ensure solutions meet business needs and requirements 
• Prepare specification documents which includes requirements process/integration solution.
• Able to describe in language, diagram (UML) and 
  sample screen for better understanding. (ex: URS, SRS, SDS, API Guideline) 
• Assist the team leader/management effectively communicating your insights. 
  and plans to team members and management 
• Support the team leader/management in delivering the project plan on-time 
• Mentor junior business analyst 
• Work closely with clients, technicians, and managerial staff 
• Provide on-going knowledge support and be involved in various stages of the 
  Software Development Life Cycle (SDLC) and scrum 
• To be able to have excellent communication and interpersonal skills 
• Carry out any other duties or responsibilities that may be assigned to you by 
  Management as deem fit

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Overview :

We are seeking a dynamic and experienced Senior Account cum Admin Executive to join our team. This role requires a blend of financial acumen, administrative skills, and the ability to manage multiple tasks efficiently. The ideal candidate will be detail-oriented, organized, and possess strong communication skills. This position offers an exciting opportunity to contribute to the financial health and operational efficiency of our organization.

Responsibilities :

• Manage accounts payable and accounts receivable processes.
• Prepare and review financial statements, reports, and budgets.
• Ensure compliance with financial regulations and company policies.
• Maintain accurate and up-to-date financial records.
• Prepare monthly, quarterly, and annual financial statements for management review.
• Assist in the preparation of financial forecasts and projections.
• Oversee office administrative tasks, including managing schedules, correspondence, and supplies.
• Coordinate meetings, conferences, and travel arrangements.
• Assist in HR-related tasks such as onboarding, record-keeping.
• Maintain and update company databases and filing systems.
• Handle general office duties and provide support to team members as needed.
• Liaise with internal teams, external vendors, and clients to address financial and administrative needs.
• Communicate effectively with stakeholders to ensure timely and accurate information exchange.
• Collaborate with colleagues to streamline processes and improve operational efficiency.
• Serve as a resource for financial and administrative inquiries, providing guidance and support as required.

Qualifications :

• Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5 or Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Proven experience (3 years++) in accounting and administrative roles, preferably in a similar capacity.
• Strong analytical skills and attention to detail.
• Excellent organizational and time management abilities.
• Ability to prioritize tasks and work effectively under pressure.
• Excellent interpersonal and communication skills.
• Familiarity with relevant financial regulations and compliance standards.
• Certification such as CPA (Certified Public Accountant) or ACCA (Association of Chartered Certified Accountants) is a plus.

 

Benefits :

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Positive and collaborative work environment.
• Flexible work arrangements may be available.

 

Job Requirements

• Bachelor’s Degree/ Adv Diploma/ Dploma in business or in the related field 
• With minimum of 2 to 3 years of experience in business analysis or a related field would be an advantaged
• Exceptional analytical and conceptual thinking skills.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations would be an advantaged
• Competency in Microsoft applications including Word, Excel, and Outlook
• Open for Malaysian Only

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

工作要求

• 商業或相關領域的學士學位/高級文憑/文憑
• 具有至少 2 至 3 年商業分析或相關領域經驗者優先
• 優秀的分析和概念思考能力。
• 出色的文檔編寫能力。
• 有建立詳細報告和進行簡報的經驗者優先
• 具備 Microsoft 應用程式（包括 Word、Excel 和 Outlook）的能力
• 只限馬來西亞人開放

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 開放文化
• 個人發展機會

要求/資格

• 至少學士學位、專業學位、碩士學位、計算機
  科學/資訊科技或同等學歷
• 為此，需要至少 5 年相關領域的工作經驗
  位置
• 所需技能：溝通、簡報和談判技巧
• 優勢技能： 知識或至少 1 年系統開發經驗。
• 軟體開發生命週期、分析和開發的知識和經驗
  系統設計
• 領導技能，在協助團隊領導者和方面
  團隊成員的協調與管理
• 獲得 CPRE – FL 或其他同等認證是額外優勢

職位描述

• 參與最初的資訊收集、分析和專案啟動。
• 從使用者/利害關係人獲取產品、新產品的業務和功能需求
  系統以及現有系統的增強
• 分析並提出滿足要求的解決方案
• 確保解決方案符合業務需求和要求
• 準備規格文件，其中包括需求流程/整合解決方案。
• 能夠用語言、圖表（UML）和
  範例螢幕以便更好地理解。 （例如：URS、SRS、SDS、API 指南）
• 協助團隊領導/管理階層有效傳達您的見解。
  以及團隊成員和管理層的計劃
• 支持團隊領導/管理層按時交付專案計劃
• 導師初級業務分析師
• 與客戶、技術人員和管理人員密切合作
• 提供持續的知識支持並參與專案的各個階段
  軟體開發生命週期 (SDLC) 和 scrum
• 能夠擁有出色的溝通和人際交往能力
• 履行可能分配給您的任何其他職責或責任
  認為適當的管理

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Company’s Profile:

As a market leader in industrial vehicles, they have over 4 decades of experience in the automotive industry. They lease many high-end vehicles to their 41,000 customer base and have been customers’ first-choice partner for many years. They are currently looking for a IT System Analyst to value-add to their business.

Work location: Tuas (company bus provided from Joo Koon MRT)

Working hours: Monday – Friday, 8.30am – 5.30pm

Company Benefits:

• Bonus payout twice in a year (mid year and end year)
• Flexi benefits $700/year
• Annual increment
• Mobile phone allowance provided

Job Responsibilities:

• Participate in the Microsoft Dynamics CRM 2013 Upgrade Project
• Deliver on-site support for organization's CRM system, ensuring smooth operations and addressing any technical issues or user queries
• Proactively gather and consolidate user feedback, analyzing and documenting suggestions, concerns and enhancement requests
• Conduct training sessions for existing sales users. Respond promptly to training requests and provide ongoing guidance and assistance.
• Collect and consolidate user feedback and follow up with vendor.
• Continuously update and maintain user manuals to ensure they reflect the latest features, enhancements and best practices of the CRM system.

Requirements:

• Educational qualification in IT / Computer Science or equivalent. Fresh grads welcome to apply, training will be provided
• Proficiency with Windows OS
• Experience with Microsoft Dynamics CRM or other Microsoft products will be an added advantage

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We have a great opportunity for an IT Service Desk Analyst to join our in -house IT Team on a full time, permanent basis. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.

The role

The IT Service Desk Analyst plays a crucial role in delivering technical support to end-users, ensuring the timely resolution of IT issues, and maintaining a positive user experience. This position involves responding to service requests, troubleshooting problems, and collaborating with various IT teams to deliver effective solutions. Full life cycle support of end user computing devices across HPG and on site-support of IT equipment as required. Working within a managed services environment, you will be responsible for completing service support/delivery tasks which fall outside of our supplier’s responsibility, or which require specific on-site assistance. Working in conjunction with the IT Service Desk Manager, you will log & triage calls, complete first line fix. support, refine and improve the processes and procedures in place with our suppliers to ensure continual service improvement.
What skills and experience we are looking for:
ITIL V3 or V4 foundation (essential); specialist certifications (desirable)
Experience of JIRA service Desk tooling (desirable)
At least one years’ experience in an IT Service Desk lead/Manager role
Technical Proficiency: In-depth knowledge of IT systems, networks, and software applications, coupled with the ability to troubleshoot and resolve technical issues efficiently.
Ability to use O365 products including SharePoint and Teams
Problem-Solving Abilities: Analytical mindset and the ability to diagnose and resolve technical issues efficiently.
Unfazed by having several competing priorities to manage.
Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders effectively.
Adaptability: Flexibility to adapt to changing technologies, processes, and work environments.

We can offer you

We offer a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available. We can offer 25 days holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information. .

About us

As one of the largest providers of affordable homes and care in the area, employing almost 1,000 people, Housing Plus Group offers rewarding roles with excellent training and career development pathways delivering services that customers can trust across Staffordshire and Shropshire. Housing Plus Group companies include Care Plus, Property Plus and Severn Homes.

Housing Plus Group values the diversity of its communities and aims to have a workforce that is representative of this. We create inclusive environments for our people and customers where we can be our true authentic selves. We welcome applications from all sections of our community.

Join our team at Housing Plus Group, where we value your time as much as your talent. We offer flexible working options such as hybrid working and adaptable schedules, to enable you to develop your career while maintaining a great work-life balance.

If you want to be part of an organisation that’s determined to make a positive difference to homes, lives and communities, if you want to be proud of what you do, if you are looking for job security and a great career, join Housing Plus Group.

How to apply

Please apply by clicking apply within this advert, including your CV and cover letter within your application. Should you have any questions please contact careers@housingplusgroup.co.uk

Closing date: Monday 29 April 2024 - interviews will take place throughout the advert

We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
We may close this vacancy early if we receive a high volume of applications. Don’t delay – apply today to avoid disappointment.
If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.

Job Description:

• Make environmental preservation and safety a priority.
• For the installation, modifications, upgrades, and operational maintenance of vessels, create and maintain documentation.
• Collaborate with the applications, team lead, and IT support team to build system configurations based on requirements, guaranteeing the technical coherence of the IT solutions from beginning to end.
• Oversee the migration or upgrade of current systems or applications, and successfully manage the implementation and operational support of projects to ensure that SLAs are met or exceeded.
• Examine the system's design, testing, root cause analysis, and solution analysis; provide recommendations as needed.
• Diagnose issues, put preventative and remedial measures into place, and instruct the IT support staff on multi-tiered application designs utilising a range of technologies.
• Oversees and provides support for the data center's infrastructure, which includes storage and backup systems for HPE Nimble, Veeam, and Azure Site Recovery as well as VMWare and HyperV.
• Take part in maintenance and support tasks like vulnerability management, incident response, and troubleshooting.
• Maintains and watches over Active Directory and its constituent parts, such as backups, OUs, Group policies, DNS, DHCP, MDT, and WDS.
• Extensive knowledge of middleware standards and best practices for constructing a durable and hardened environment.
• Maintain, keep an eye on, and assist the IT support staff with cybersecurity, best practices for security, and backup options.
• Oversee and oversee the purchase request for IT hardware, and be in charge of the handover and takeover procedures for the vessel.
• Joins the on-call support team and offers weekend and after-hours service.
• Achieves the monthly KPIs for ongoing projects, communication efforts, and vessel ticketing.

Requirements:

• IT or computer science bachelor's degree, or equivalent
• At least five years of experience deploying IT systems
• Understanding of Microsoft Office 365, MS Windows server, Windows 11, Active Directory, firewalls, network switches, UPS, antivirus software, storage/backup, and replication systems, as well as certifications is a plus.
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• An additional benefit would be expertise managing a data centre and familiarity with Python and PowerShell programming.
• Knowledgeable about thin client environments and Hyper-V
• Construct servers using best practices and companyStandards.
• Familiarity with data cabling, cloud computing, communication systems, Wi-Fi infrastructure, and communication
• Proactive, energetic, responsible self-starter with a strong focus on customers and the ability to multitask
• The capacity to set priorities and adhere to deadlines
• Effective communication skills, verbal, non-verbal and written; ability to communicate with team members at all levels of the organizations
• Able to adapt to a wide range of job environments