Total 6,315 hotel manager job vacancies in F&B / Tourism / Hospitality category in The United States of America

Perks & Benefits of working in Genting Highlands!

• Complimentary Hotel Stay
• Accomodation provided 
• Entitlement for allowance (T&C applied) 

Other Perks & Benefits to this position!

• Employee equity
• Commission and bonus
• Regular team activities
• Personal leave
• Open culture
• Medical Benefit
• Dental & Optical Benefit
• Health Screening Subsidy
• Gym Membership Subsidy
• Team Building Subsidy
  
  

Responsibilities:

• Provide a welcoming and efficient check-in/check-out experience, ensuring high guest satisfaction.
• Collect payments and deposits, maintaining professionalism and cleanliness in the reception area.
• Manage reservations from diverse channels (OTA, Phone, Walk-ins, Website).
• Collaborate with the housekeeping supervisor for optimal room allocation and special arrangements.
• Address guest complaints promptly and professionally.
• Facilitate the collection of guest feedback for continuous improvement.
• Provide detailed information about the hotel, room options, rates, amenities, and activities.
• Conduct night audits and generate management reports.
• Perform ad hoc tasks as required, demonstrating adaptability and a proactive approach to responsibilities.

Requirements:

• Able to work shifts and on public holidays, 6 days a week.
• Team player with a pleasant personality.
• Can communicate well in English and Bahasa Malaysia (verbally).
   

Perks & Benefits of working in Genting Highlands!

• Complimentary Hotel Stay
• Accomodation provided 
• Entitlement for allowance (T&C applied) 

Other Perks & Benefits to this position!

• Employee equity
• Commission and bonus
• Regular team activities
• Personal leave
• Open culture
• Medical Benefit
• Dental & Optical Benefit
• Health Screening Subsidy
• Gym Membership Subsidy
• Team Building Subsidy
  
  

Responsibilities:

• Provide a welcoming and efficient check-in/check-out experience, ensuring high guest satisfaction.
• Collect payments and deposits, maintaining professionalism and cleanliness in the reception area.
• Manage reservations from diverse channels (OTA, Phone, Walk-ins, Website).
• Collaborate with the housekeeping supervisor for optimal room allocation and special arrangements.
• Address guest complaints promptly and professionally.
• Facilitate the collection of guest feedback for continuous improvement.
• Provide detailed information about the hotel, room options, rates, amenities, and activities.
• Conduct night audits and generate management reports.
• Perform ad hoc tasks as required, demonstrating adaptability and a proactive approach to responsibilities.

Requirements:

• Able to work shifts and on public holidays, 6 days a week.
• Team player with a pleasant personality.
• Can communicate well in English and Bahasa Malaysia (verbally).
   

在雲頂高原工作的津貼和福利！

• 免費飯店住宿
• 提供住宿
• 津貼權利（適用條款與條件）

該職位的其他津貼和福利！

• 員工股權
• 佣金和獎金
• 定期團隊活動
• 事假
• 開放文化
• 醫療福利
• 牙科和眼科福利
• 健康檢查補貼
• 健身房會員補助
• 團隊建立補貼
  
  

職責：

• 提供溫馨高效率的入住/退房體驗，確保賓客高度滿意。
• 收取付款和押金，保持接待區的專業和清潔。
• 管理來自不同管道（OTA、電話、預約、網站）的預訂。
• 與客房部主管合作，進行最佳的房間分配和特殊安排。
• 及時、專業地解決客人的投訴。
• 方便收集客人回饋以進行持續改進。
• 提供有關酒店、客房選項、價格、設施和活動的詳細資訊。
• 進行夜間審計並產生管理報告。
• 根據需要執行臨時任務，表現出適應性和積極主動的責任態度。

要求：

• 能夠在公共假期和輪班工作，每週工作 6 天。
• 具有團隊合作精神，個性開朗。
• 能用英語和馬來語（口頭）進行良好溝通。
  

JOB REQUIREMENTS

• At least Post Graduate Diploma in the field of Culinary Arts, Food Management, Food Science, Food Management, Food Technology or other relevant courses.
• At least 2 years of working experience in the related field is preferred for this position.
• Only Malaysian Citizens and PR need to apply.

JOB RESPONSIBILITIES

• Provide excellent food quality and service to maximize outlet profitability.
• Monitor staff’s attendance, leave, attitude and performance.
• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Comply with all health and safety regulations.
• Lead F&B team by attracting, recruiting, training and appraising talented personnel.

ADDITIONAL INFO

• We open for Service Crew position also.
• Kindly contact HR for other inquiries: 0122914110

JOB BENEFITS

• Attractive Incentive & Allowance
• Annual increment & bonus.
• Uniform & meal provided.
• Hospitalization & Surgical insurance for medical purpose.
• Medical chit/card at panel clinic for medical purposes.
• EPF, SOCSO & EIS.
• Overtime (OT)
• Career development 

JOB REQUIREMENTS

• At least Post Graduate Diploma in the field of Culinary Arts, Food Management, Food Science, Food Management, Food Technology or other relevant courses.
• At least 2 years of working experience in the related field is preferred for this position.
• Only Malaysian Citizens and PR need to apply.

JOB RESPONSIBILITIES

• Provide excellent food quality and service to maximize outlet profitability.
• Monitor staff’s attendance, leave, attitude and performance.
• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Comply with all health and safety regulations.
• Lead F&B team by attracting, recruiting, training and appraising talented personnel.

ADDITIONAL INFO

• We open for Service Crew position also.
• Kindly contact HR for other inquiries: 0122914110

JOB BENEFITS

• Attractive Incentive & Allowance
• Annual increment & bonus.
• Uniform & meal provided.
• Hospitalization & Surgical insurance for medical purpose.
• Medical chit/card at panel clinic for medical purposes.
• EPF, SOCSO & EIS.
• Overtime (OT)
• Career development 

Responsibilities

• The Food & Beverage Manager is responsible for the proper supervision and function of all Food & Beverage associates, operation, sales, costs and departmental profits according to standards, budgets, and key result area objectives.
• The Food & Beverage Manager able to drive- revenue to achieve set budgets,
  marketing & promotions and strategies to optimise revenue and minimize expenses.
• The Food & Beverage Manager responsible for all the food & beverage operations (outlets / function rooms) includes culinary section with highest standards.
• Plan, order and manage food & beverage inventory, control cost in the outlets,
  managed labor cost based on event and budget.
• Collaborate with Executive Chef to create menus / promotions and maintain a pleasant dining experience.
• Identify customers needs and respond proactively to all of their concerns and handle with courteously.
• Conduct associate evaluations, motivate, develop, train and retain associates which encompass training program & hotel recognition programs.
• Comply with all health and safety and rules and regulations of the company.

Requirements

• Diploma or bachelor’s degree in hospitality management or related field preferred 3-5 years of experience in F&B Management or a similar role
• Strong knowledge of F&B trends, industry best practices, and regulatory guidelines
• Excellent leadership, communication & interpersonal skills

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Job Responsibilities:

This role is critical to support Security & Safety Manager in ensuring the safety of guest, associate, visitors/vendors/suppliers and property, work proactively to prevent theft and vandalism, responds to the needs of associate, offers assistance to those in need, provides excellent customer services, and takes direction from department supervisory/management associate. Work with potentially unpredictable individuals requiring that teamwork and effective communication with other security officers and associate are critical.

• Day to day security operations, implement and improve on security procedures and responsible for access control systems and vehicle control system.
• Work on crisis awareness, loss prevention, and training of the team.
• Conduct preliminary investigation and have good working relationship with the police and other relevant government authorities on security matters.
• Develop and manage security contractors.
• To enforce disciplinary and work ethics of associate and security personnel.
• Development, establishment and implementation of Environment, Safety and Health program to meet OSHA, FMA, EQA and related statutory requirement.
• Liaise with DOSH, BOMBA, DOE and or any other relevant government authorities.
• Plan and activate measures to secure the safety & health of associates.
• To inspect the workplace within the resort premises.
• To keep statistics on accident and dangerous occurrence at the place of work.
• Responsible for monitoring and control of waste, air emission and effluent complying with Environmental Quality Act (EQA).
• Investigate accidents/incidents and make recommendation to management for making working condition as safe as possible.
• Support in coordination of safety equipment /Personal Protective Equipment Training (PPE).
• Maintain report of accidents for management action.
• Assumes any other duties and responsibilities that may be assigned from time to time.

Job Requirements:

• Must have minimum 4 years of working experiences in the safety and security. Past experiences in resort environment will be an added advantage.      
• Strong analysis, investigation and documentation skills.
• Ability to support and lead a team of people towards a specific objective.
• Able to support the Security & Safety Manager in specific service projects and managing them until completion.
• Able to perform root cause analysis and investigation.
• Able to perform risk and hazard analysis.
• OSHA knowledge and computer literate.
• Good command of English and Bahasa Malaysia.
• Must be willing to work in the Langkawi island.

Kindly email your application with the most updated resume to careers.prlgk@parkroyalhotels.com.

Due to the restriction of Employment Visa in Malaysia, please note that this position is only opened for local Malaysian or candidates legal work rights in Malaysia only.

We regret to inform that only shortlisted candidates will be notified.

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities

• To maximize conference and banqueting revenue and profit through pro-active selling techniques and pricing strategy
• Respond to sales inquiries on timely manner from potential clients and customers seeking meeting space, annual dinner, conference, ceremony, food and beverage services.
• Develop sales plans and strategies to meet or exceed established revenue and goals
• Analyse business markets and design sales strategy & set goals to execute.
• Oversee sales and event department for daily operation and activities.
• Oversee event costing such as part timers recruitments, equipment for maintenance, meeting amenities and daily expenses in premises.
• Evaluate and improve sales and financial performance

Job Requirements

• Candidate must possess at least a Diploma in Marketing / Business Administration / Hotel Management or equivalent.
• At least 2 years of working experience in the related filed is required for this position.
• Required language(s): Bahasa Malaysia & English
• Excellent convincing abilities, good communication skills, sales and negotiation skills
• A team player and able to work independently with minimum supervision.

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Responsibilities:

• Design compensation and benefits packages.
• Coordinate in the performance review procedures (e.g. quarterly/annual evaluations).
• Implement effective sourcing, screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Monitor HR department's budget.
• Act as the point of contact regarding labour legislation issues.
• Create and run referral bonus programs.
• Review current HR technology and recommend effective software.
• Measure employee retention and turnover rates.
• Oversee daily operations of the HR department.

Requirements:

• Proven work experience as an HR Executive, HR Manager or similar role.
• Experience with Human Resources Management Systems / Applicant Tracking Systems.
• Familiarity with full-cycle recruiting.
• Strong knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
• Demonstrable leadership abilities.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

職責

• 餐飲經理負責根據標準、預算和關鍵成果領域目標，對所有餐飲員工、營運、銷售、成本和部門利潤進行適當的監督和運作。
• 餐飲經理能夠推動收入以實現設定的預算，
  行銷和促銷以及優化收入和最小化支出的策略。
• 餐飲經理負責所有餐飲業務（門市/多功能廳），包括最高標準的烹飪部門。
• 規劃、訂購和管理食品和飲料庫存，控制門市成本，
  根據事件和預算管理勞動成本。
• 與行政總廚合作創建菜單/促銷活動並保持愉快的用餐體驗。
• 識別客戶的需求並積極回應他們的所有疑慮並禮貌地處理。
• 進行員工評估，激勵、發展、培訓和留住員工，其中包括培訓計劃和酒店認可計劃。
• 遵守所有健康和安全以及公司的規章制度。

要求

• 酒店管理或相關領域的文憑或學士學位優先 3-5 年餐飲管理或類似職位經驗
• 對餐飲趨勢、行業最佳實踐和監管指南有深入了解
• 優秀的領導、溝通和人際交往能力

津貼和福利

• 附近的公共交通
• 免費餐
• 醫療保險
• 職涯發展機會

Responsibilities:

•  Responsible for creating memorable guest experience.
• Anticipate guest needs and build rapport with customers.
• Attend to inquiries and handle guest complaints professionally and diligently.
• Strong upselling skill.
• Follow up on guest comments to establish solutions appropriate to problems highlighted.
• Maintain the Front Office information folder with up-to-date information on rates, programmes, special benefit cards, GHA programmes, Pan Pacific Hotels Group details, etc.
• Continuously strive to meet Front Office objectives, i.e. up-selling, express check-out, guest history preferences etc.
    

Requirements:

• Proven experience as a Guest Exprience Manager.
• Fluent in both spoken and written English, Malay and Mandarin is an advantage,; knowledge of additional languages is a plus.
• Computer literacy - Opera PMS, Ms Office.
• A customer-oriented and professional attitude.
• An outgoing personality.
• Excellent communication abilities.
• Exemplary organizational and time-management skills.
• Strong leadership quality - able to lead the team and a team player.
• Possess at least Diploma or higher in Hospitality Management.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

工作職責：

該角色對於支持保全與安全經理確保客人、員工、訪客/供應商/供應商和財產的安全至關重要，積極主動地防止盜竊和故意破壞，響應員工的需求，為有需要的人提供幫助，提供優秀的客戶服務，並接受部門主管/管理助理的指導。與潛在不可預測的個人合作，需要團隊合作以及與其他安全官員和同事的有效溝通至關重要。

• 日常安全運營，實施和改進安全程序並負責門禁系統和車輛控制系統。
• 致力於危機意識、損失預防和團隊培訓。
• 就安全事務進行初步調查並與警方和其他相關政府部門建立良好的工作關係。
• 開發和管理安全承包商。
• 加強員工和保全人員的紀律和職業道德。
• 制定、建立和實施環境、安全和健康計劃，以滿足 OSHA、FMA、EQA 和相關法定要求。
• 與 DOSH、BOMBA、DOE 和/或任何其他相關政府機構聯絡。
• 規劃並啟動措施以確保員工的安全和健康。
• 檢查度假村內的工作場所。
• 統計工作場所發生的事故和危險情況。
• 負責監測和控制廢棄物、空氣排放和廢水，並遵守《環境品質法》（EQA）。
• 調查事故/事件並向管理層提出建議，以確保工作條件盡可能安全。
• 支援協調安全設備/個人防護設備訓練 (PPE)。
• 保存事故報告以供管理行動。
• 承擔可能不時分配的任何其他職責和責任。

工作要求：

• 必須具有至少 4 年安全和安保工作經驗。過去在度假村環境中的經驗將是一個額外的優勢。
• 強大的分析、調查和記錄能力。
• 能夠支持和領導團隊實現特定目標。
• 能夠在特定服務項目中支援安全經理並對其進行管理直至完成。
• 能夠進行根本原因分析和調查。
• 能夠進行風險和危害分析。
• OSHA 知識和電腦知識。
• 良好的英語和馬來語能力。
• 必須願意在蘭卡威島工作。

請將您的申請表和最新履歷透過電子郵件發送至careers.prlgk@parkroyalhotels.com。

由於馬來西亞就業簽證的限制，請注意，此職位僅開放給本地馬來西亞人或僅在馬來西亞擁有合法工作權利的候選人。

我們遺憾地通知您，只有入圍者才會收到通知。

津貼和福利

• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Responsibilities:

• Design compensation and benefits packages.
• Coordinate in the performance review procedures (e.g. quarterly/annual evaluations).
• Implement effective sourcing, screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Monitor HR department's budget.
• Act as the point of contact regarding labour legislation issues.
• Create and run referral bonus programs.
• Review current HR technology and recommend effective software.
• Measure employee retention and turnover rates.
• Oversee daily operations of the HR department.

Requirements:

• Proven work experience as an HR Executive, HR Manager or similar role.
• Experience with Human Resources Management Systems / Applicant Tracking Systems.
• Familiarity with full-cycle recruiting.
• Strong knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
• Demonstrable leadership abilities.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

Position Overview

The Outlet Restaurant Manager is responsible for overseeing the efficient operation and profitability of the restaurant within the hotel premises. They are tasked with ensuring exceptional guest satisfaction, maintaining high-quality service standards, managing the restaurant team, and driving revenue growth.

Key Responsibilities

1.      Operational Management

• Oversee the day-to-day operations of the restaurant, including opening and closing procedures, staffing, and service standards.
• Ensure compliance with health, safety, and sanitation regulations.
• Monitor inventory levels and order supplies as needed to maintain sufficient stock.
• Coordinate with the culinary team to ensure timely food preparation and presentation.

2.      Guest Experience

• Maintain a high level of customer satisfaction by providing attentive and personalized service.
• Handle guest inquiries, comments, and complaints promptly and professionally.
• Regularly interact with guests to solicit feedback and make improvements as necessary.
• Implement strategies to enhance the overall dining experience and exceed guest expectations.

3.      Team Leadership

• Recruit, train, and supervise restaurant staff, including servers, hosts, and bartenders.
• Set performance expectations and provide ongoing coaching and feedback.
• Foster a positive work environment that encourages teamwork and collaboration.
• Schedule staff effectively to ensure adequate coverage during peak hours.

4.      Financial Management

• Develop and implement strategies to maximize revenue and profitability.
• Monitor financial performance metrics, such as sales, expenses, and labour costs.
• Control operational costs through efficient resource utilization and waste reduction.
• Prepare and analyze financial reports to identify areas for improvement and cost-saving opportunities.

5.      Marketing and Promotion

• Collaborate with the marketing department and the F&B Manager to develop promotional campaigns and special events.
  Implement marketing initiatives to attract new customers and retain existing ones.
• Utilize social media platforms and other marketing channels to increase visibility and drive traffic to the restaurant.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職位概況

直銷餐廳經理負責監督飯店內餐廳的高效運作和獲利能力。他們的任務是確保卓越的賓客滿意度、維持高品質的服務標準、管理餐廳團隊並推動收入成長。

主要責任

1、營運管理

• 監督餐廳的日常運營，包括開業和結業程序、人員配備和服務標準。
• 確保遵守健康、安全和衛生法規。
• 監控庫存水準並根據需要訂購供應以保持充足的庫存。
• 與烹飪團隊協調，確保及時準備和呈現食物。

2. 賓客體驗

• 透過提供周到和個人化的服務來維持高水準的客戶滿意度。
• 及時、專業地處理客人的詢問、意見和投訴。
• 定期與客人互動以徵求回饋並根據需要進行改進。
• 實施策略以增強整體用餐體驗並超越客人的期望。

3. 團隊領導力

• 招募、培訓和監督餐廳員工，包括服務員、主持人和調酒師。
• 設定績效期望並提供持續的指導和回饋。
• 營造一個鼓勵團隊合作的正向工作環境。
• 有效安排人員，確保高峰時段有足夠的覆蓋範圍。

4、財務管理

• 制定並實施策略以最大化收入和獲利能力。
• 監控財務績效指標，例如銷售、費用和勞動成本。
• 透過有效利用資源和減少浪費來控制營運成本。
• 準備和分析財務報告，以確定需要改進的領域和節省成本的機會。

5. 行銷和推廣

• 與行銷部門和餐飲經理合作制定促銷活動和特別活動。
  實施行銷措施以吸引新客戶並留住現有客戶。
• 利用社群媒體平台和其他行銷管道來提高餐廳的知名度並增加流量。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會