Total 5,194 field engineer job vacancies in Customer Service category in The United States of America

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + Transportation Allowance + VB
• Duration: Permanent

Key Responsibilities

• Conduct moderate to complex service assignments, diagnose, and repair equipment issues, and make necessary adjustments.
• Comprehend system parameters and interactions for process development and pursue extensive electronic-mechanical troubleshooting.
• Meet and exceed customer and company expectations for service support.
• Provide direct equipment support at customer fabrication sites.
• Document detailed technical reports following service assignments.
• Manage and utilize specific jigs during service operations.
• Collaborate with and assist senior engineers in advanced technical tasks.
• Handle the delivery of parts to customers on an ad-hoc basis.
• Execute service, installation, and troubleshooting for both local and international assignments.
• Maintain spare parts inventory and manage records using SAP B1 software.

APPLY NOW!!!

• Minimum NITEC in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing by/working after working hours.
• Comfortable with travelling.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66267 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Field Engineer Responsibilities:

• Conducting site visits, monitoring schedules, and supervising technicians.
• Running field operations, offering technical support, and troubleshooting on-site issues.
• Ensuring on-site efficiency and safety at all times.
• Estimating costs, approving project designs, and preparing contracts.
• Analyzing data, monitoring expenditure, and drafting progress reports.
• Overseeing equipment testing, maintenance, installation, and planning.
• Mitigating risk, ensuring compliance, and evaluating environmental impact.
• Directing staff, contractors, engineers, and other on-site personnel.
• Meeting with clients and stakeholders.
• Drafting and submitting reports to superiors and other key individuals.

Field Engineer Requirements:

• A bachelor's degree in computing/engineering relevant to our industry.
• Proficinet in Programming and controls (BMS)
• Fresh Graduates or least 1-2 years of experience in a field-related role.
• Excellent problem-solving skills backed by solid technical knowledge.
• A versatile and service-oriented mindset.
• Good understanding of safety guidelines.
• Great communication skills.
• Technically savvy and computer literate.
• Strong multitasking abilities.
• Analytical and critical thinking skills.
• Ability to work under pressure and complete tasks in a timely manner.

Field Service Engineer

We are looking for experienced full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3-5 years of IT deskside support experiences.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com

Job Description & Requirements

Key responsibilities and accountabilities

· Act as an escalation point for hotel support helpdesks and Network Operations Team.

· Responds to tickets assigned to them via service desk and ensures effective resolution of faults within agreed SLAs.

· Maintain regular communication with customers and internal staff for all faults assigned to them.

· Occasionally provide telephone and email support to our clients and internal staff, as needed across the entire range of our services and solutions.

· Working with carriers to achieve fault resolution

· Occasionally provide technical support and solution design for our conference teams.

· Perform site network, hardware installation, surveys and documentation.

· Perform technical projects such as upgrades, new software releases, hardware swap outs as dictated by internal product development roadmap.

· Perform regular maintenance of the backbone network, identifying and resolving issues where possible.

· Document and log all activity and information using the defined tools and procedures.

· Developing and writing detailed process and systems documentation

· Maintain regular and consistent attendance and punctuality

· Pursue personal development of skills and knowledge necessary for the effective performance of the role.

· Always conduct themselves in a manner befitting the company’s image.

Competency / Performance Drivers

· Experience configuring and working with network devices (Cisco routers and multi-vendor switches)

· Networking: Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS,

· WAN Routing: BGP, OSPF, EIGRP, MPLS

· Switching: VLAN config, VTP, Spanning Tree

· Security: IPSec, VPN, Wireless encryption

· MPEG compression and multicasting

· Experience and competency at using and administering Linux/Unix/OS X operating systems

· Configuring and troubleshooting wireless networks

· Excellent interpersonal communication and customer service skills

· Experience of data telecommunications products

· Self-disciplined and motivated

· Basic SQL experience, writing scripts and queries.

· Experience of IPTV systems (specifically DVB and Satellite technology)

· Security best practice/Firewall configuration and management/VPNs.

· Experience with BASH scripting

Technical Expertise

· Educated to minimum Degree level or equivalent

· Minimum four years of experience in technical support or service related to IT / Telecoms

· CCNA/CCIP Qualification held

· Excellent English

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to julie@talenttradersg.com

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Field Service Engineer

We are looking for experienced full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3-5 years of IT deskside support experiences.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com

Field Service Engineer

We are looking for experienced full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3-5 years of IT deskside support experiences.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• Install, service, support, upgrade, and maintain various types of equipment.
• Execute moderate to complex assignments including diagnosing and repairing equipment malfunctions and making necessary adjustments.
• Understand and apply knowledge of system parameters and interactions for process development and advanced electronic-mechanical troubleshooting.
• Collaborate with the team to achieve and maintain high levels of customer and company satisfaction.
• Offer direct, hands-on support for machinery at customer sites.
• Prepare and submit detailed technical reports post-service activities.
• Manage and use specific jigs effectively during service tasks.
• Assist senior engineers with advanced-level functions, like robot teaching and handling sub-units.
• Conduct ad-hoc delivery of equipment or parts as needed.

APPLY NOW!!!

• Minimum Diploma in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66266 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Recruit4staff is proud to be representing their client, a leading Manufacturing / Engineering company in their search for a Field Service Engineer to work in their leading facility in Ellesmere, but this position will be covering the North Wales area.

For the successful Field Service Engineer, our client is offering:

• Competitive salary of up to £37,000 per annum based on experience.
• 40 hours per week + OT (Monday to Friday) 8AM to 4:30pm
• Permanent days
• 25 days holiday + bank holidays
• Regular Overtime @ 1.5 hourly rate
• On call 1 in every 4 weeks - £125 payment for being on call – If called out then this will be paid at time and a half
• Company Van
• Company Laptop and phone
• Company power tools
• Pension scheme
• Ongoing training and future development
• Death in service
• Company Pension
• Heath Care scheme

The Role – Field Service Engineer:

• Currently looking for an experienced Field Service Engineer who will be based from home and covering but not limited to the North Wales, however, there may be a demand for the ideal candidate to work in surrounding areas such as Cheshire/North West/Shropshire
• To maintain, service, repair and test a range of load-handling equipment, including truck-mounted cranes, demountable`s, skip loaders and truck-mounted forklifts.

What our client is looking for in a Field Service Engineer:

• Will have demonstrable technical experience with a similar, mobile service role.
• Possess the necessary experience of working with relevant mechanical, electrical, and hydraulic systems.
• Having existing knowledge of some of the following plants would be beneficial: i.e loader cranes, truck-mounted forklifts, forestry cranes, and demountable and skip loaders.
• Will need to be flexible about travel, tasks performed, and working hours.
• Should be comfortable working independently and be an effective problem solver.
• Will possess excellent planning, organisation, and time management skills.
• Full Driving licence - ESSENTIAL

Key skills or similar Job titles as the Field Service engineer:

Field Service Engineer, Service Engineer, Mechanical Fitter, Vehicle fitter, HGV fitter, plant fitter, Hydraulics engineer, Site engineer, Agricultural mechanic, FLT Engineer, Forklift Mechanic, Forklift Engineer

The Field Service Engineer position is Commutable From:

Ellesmere, Wrexham, North Wales, Gwynedd, Conwy, Llandudno, Pwhelli, Porthmadog, Harlech, Barmouth, Dolgellau

For further information about this Field Service Engineers position and/or any other positions please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited which is operating as a recruitment agency, agent, agency, employment agency or employment business.

Field Service Engineer

We are looking for experienced full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3-5 years of IT deskside support experiences.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com

(a) Your primary function is to support all business, projects and activities of the Company.

(b) You are required to perform on-site (local and overseas) installation, buyoff and service all products of the Company such as Conversion kits, Docking Systems, Sockets, Jigs & Fixtures and spare parts.

(c) Generate service reports, documentations, analysis and recommendations after each service activities.

(d) You are required to conduct Trainings & Seminars to our customers, local and overseas alike, on the Operation and Maintenance procedures of our products as needed.

(e) You are required to meet with customers, local and overseas alike from time to time for technical discussions on how to meet their requirements and deliveries.

(f) Perform assembly of all products to help our in-house Assembly department to familiarize with the Product Assembly.

(g) Perform other duties that may be assigned to you by the management or your immediate superior from time to time (eg. Presentation Materials, 8D reports and other related activities).

• Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV
• OEM - vendors for hardware replacement ( LENOVO / DELL / HP )
• Shop floor specific software basic trouble shooting
• Manage vendor site visit for Hardware issues
• Hardware provision for customer end users
• Help users with email activation, first time login in laptops and configure profile
• OS Installation / Software installation for Desktop / Laptops
• Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends
• Handle VIP End Users
• Asset Management
• Basic Network troubleshooting skills
• Ability to work under guidance of L3 resource from Offshore.

Job Location: TUAS.

Note: It takes 30 min Bus ride from Boon Lay MRT to the client Manufacturing site.

Working Days and Time: Field Support: Monday – Friday – 8:30am – 5:30pm and need to be on Standby for once/twice in a month and if needed need to be on Call support.

Interested applicants can apply here or email to hrsg@yash.com

About the Role:

The Field Service Engineer plays a key role in cooperation with the Sales and Logistics for periodic maintenance activities. He is also supposed to devise service contracts, manage customers' expectations by interacting and conduct periodic maintenance and breakdown management to cultivate strong customer relationship and also play the key role in equipment for Repair Exchange Program.

Roles and responsibilities:

· Coordination with sales, logistics and customer for the product delivery

· Uphold the availability of the medical equipment at customers’ site through repairs, periodic maintenance, warranty maintenance and breakdown management.

· Consistently reviewing customers’ equipment breakdown management and provide services in delivering beyond expectations.

· Prepare Service Documents catering to justifications to customers in provision of support services.

· Coordinate with internal members (Service Marketing) to devise service agreements, catering to customers’ needs and value.

· Maintain contractual obligations in service agreements to strengthen customers’ relationship with the organization, inclusive of rapport building and supporting brand’s loyalty.

· Manage planning stage and resource allocation.

· Support internal operation improvement plans.

· Focus on quality management.

· Any other duties as assigned.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

· A competitive salary package including AWS and Variable Bonus

· Hybrid home office work arrangements

· 18 days of annual leave in your first year

· Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

· Possess a Diploma or Bachelor’s Degree in any discipline.

· 3 Years in Service / Sales & Marketing

· Equipment Repair Exchange Program and Service Contract Penetration

· Technical and computer skill set

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg

Field Service Engineer

We are looking for experienced full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3-5 years of IT deskside support experiences.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com

Standard BioTools is looking for Field Service Engineer I/II to provide break-fix instrument service to Standard BioTools customers, serving as the primary customer contact on technical and service-related issues. He or she must be able to troubleshoot complex problems within an operational interplay of software, hardware, and chemistry. He or she must be committed to total customer satisfaction, with the ability to demonstrate outstanding interpersonal skills and solid judgment. A team player is essential as this position will have a great degree of overlap with various interdisciplinary groups within the organization. This position is a field-based position, but some travel outside the region is to be expected.

Essential Duties & Responsibilities:

• Responsible for system installations, service visits, and technical support case management.
• Instrument hardware and software troubleshooting, often under challenging conditions.
• Contribute to high-value service related procedures and documents.
• Identify areas for product and process improvement and communicate these accordingly.
• Adopt and leverage our Salesforce.com business policies, procedures, and reporting.
• Take a collaborative and proactive approach to work efficiently and teach as well as learn from others, either within the region or cross-regionally, or cross-functionally.
• Around 60% travel is routinely required on both a scheduled and unscheduled basis.
• Any other duties as assigned by supervisor.

Minimum Qualifications:

• BS in Science or Engineering discipline with 4+ years of industry and field-services experiences for mass spectrometer instruments and life sciences instruments and / or combination of experience and education / training.

Knowledge/Skills/Abilities:

• Technical support/service experience required.
• Substantial working knowledge of electrical and mechanical sub-systems.
• Expertise in employing root cause analysis and corrective action methodologies.
• Windows Operating System expert.
• Prior work with Life Science instrumentation, especially Mass Spectrometers is highly desirable.
• Salesforce.com CRM familiarity a plus.