Total 17 customer service manager job vacancies in Engineering category in selangor

Responsibilities:
1.    Plan, execute, and finalize projects within set deadlines and budgets.
2.    Define project objectives, scope, and deliverables in alignment with business goals.
3.    Develop comprehensive project plans and communication documents.
4.    Communicate project expectations clearly to team members and stakeholders.
5.    Estimate resources and personnel needed to achieve project goals.
6.    Continuously manage project expectations with all project participants.
7.    Delegate tasks and responsibilities to appropriate team members.
8.    Identify and resolve conflicts and issues within the project team.
9.    Track project progress and milestones, and deliver regular reports.
10.    Coach and mentor project team members, fostering accountability and growth.

Qualifications:
1.    Bachelor’s degree in Engineering (Electrical, Mechanical, or related field).
2.    Proven project management experience in the electrical and/or mechanical engineering sectors.
3.    Strong familiarity with project management software and tools.
4.    Ability to effectively lead a team and manage multiple projects under tight deadlines.
5.    Excellent problem-solving, organizational, and communication skills.

Skills:
1.    PMP or equivalent certification is highly regarded.
2.    Strong analytical and decision-making abilities.
3.    Experience with contract negotiation and management.
4.    Adept at conducting risk management.

Work Environment:
You will work in an office setting with regular site visits, requiring interaction with clients and on-site teams. This role demands flexibility and the ability to adapt to the dynamic needs of projects with varying technical requirements.
This position is perfect for a driven individual with a knack for leadership and a passion for delivering innovative electrical and mechanical solutions. If you’re looking to steer projects to success and make a tangible impact in the industry, we encourage you to apply.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Personal leave
• Open culture
• Personal development opportunities

職責：
1. 在規定的期限和預算內規劃、執行和完成專案。
2. 根據業務目標定義專案目標、範圍和可交付成果。
3. 制定全面的專案計畫和溝通文件。
4. 向團隊成員和利害關係人清楚傳達專案期望。
5. 估計實現專案目標所需的資源和人員。
6. 與所有專案參與者一起持續管理專案期望。
7. 將任務和責任委派給適當的團隊成員。
8. 辨識並解決專案團隊內的衝突和問題。
9. 追蹤專案進度和里程碑，並定期提交報告。
10. 輔導和指導專案團隊成員，促進責任感和成長。

資格：
1. 工程學士學位（電機、機械或相關領域）。
2. 在電氣和/或機械工程領域擁有豐富的專案管理經驗。
3. 熟悉專案管理軟體和工具。
4. 能夠有效領導團隊並在緊迫的期限內管理多個專案。
5. 優秀的解決問題、組織和溝通能力。

技能：
1. PMP或同等認證受到高度重視。
2、較強的分析與決策能力。
3、有合約談判及管理經驗。
4.善於進行風險管理。

工作環境：
您將在辦公室環境中工作，並定期進行現場訪問，需要與客戶和現場團隊互動。這個角色需要靈活性和適應具有不同技術要求的專案動態需求的能力。
該職位非常適合具有領導才能、熱衷於提供創新電氣和機械解決方案、有幹勁的個人。如果您希望引導專案成功並在行業中產生實際的影響，我們鼓勵您申請。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 事假
• 開放文化
• 個人發展機會

Qualifications :

• Degree or Diploma in Mechanical/Chemical Engineering from a recognized institution
• Minimum 8 years working experience in mill management and project related work
• Good interpersonal and communication skills
• Willing to travel on overseas assignments
• Assist project execution team 

Duties & Responsibilities  :

• Undertake project planning, design, preparation of tender supervision and supervision of construction as per project/contract requirements.  
• Assist in matters related to Authority approvals for projects.  
• Undertake any other related tasks as per project/contract requirements.    
• To liaise with client, contractors, technology providers/suppliers, and all other stake holders on project related matters as required.     
• Coordinate with client on the progress of the project implementation and attend to all requests made by the client on the project.  
• Visit project sites to monitor progress and ensure conformance of design drawings, specifications and enforce good engineering practice.
• Conduct site meetings, oversee work of site staff and certify progress claims of contractors and suppliers.  
• Discuss any specific requirements with the client and other related parties, if need arises.
•  Manage, direct and monitor progress during each phase of a project development.  
• Resolve design and construction problems, as they arise competently and speedily.  
• Reply all letters, e mails and correspondences and submit minutes of meetings and reports (if required) promptly.  
• Coordinate and supervise the work of the draughting and support staff.  
• Any other tasks assigned by the firm in the course of project development or implementation 

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Qualifications :

• Degree or Diploma in Mechanical/Chemical Engineering from a recognized institution
• Minimum 8 years working experience in mill management and project related work
• Good interpersonal and communication skills
• Willing to travel on overseas assignments
• Assist project execution team 

Duties & Responsibilities  :

• Undertake project planning, design, preparation of tender supervision and supervision of construction as per project/contract requirements.  
• Assist in matters related to Authority approvals for projects.  
• Undertake any other related tasks as per project/contract requirements.    
• To liaise with client, contractors, technology providers/suppliers, and all other stake holders on project related matters as required.     
• Coordinate with client on the progress of the project implementation and attend to all requests made by the client on the project.  
• Visit project sites to monitor progress and ensure conformance of design drawings, specifications and enforce good engineering practice.
• Conduct site meetings, oversee work of site staff and certify progress claims of contractors and suppliers.  
• Discuss any specific requirements with the client and other related parties, if need arises.
•  Manage, direct and monitor progress during each phase of a project development.  
• Resolve design and construction problems, as they arise competently and speedily.  
• Reply all letters, e mails and correspondences and submit minutes of meetings and reports (if required) promptly.  
• Coordinate and supervise the work of the draughting and support staff.  
• Any other tasks assigned by the firm in the course of project development or implementation 

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

REPASSA Engineering Sdn Bhd is an established local company in Process Machineries for the food, cosmetic, pharmaceutical, etc. industries.

Job Description (SERVICE) Primary Scope

· To assist the Service Manager with the after sales aspect of the business.

· Perform health checks, troubleshooting and technical service activity.

· To attend and perform training and commissioning service.

· Establish, develop and maintain positive after sales business and customer relationship.

Job Description (SALES) Secondary Scope

· To assist the Sales Operations Manager with managing customers

· Present, promote and sell products/services to existing and prospective customers.

· Prepare budgetary quotation, technical proposal and follow up on projects.

· Establish, develop and maintain positive business and customer relationships.

Job Requirement:

· Able to read understand and explain mechanical, electrical, and pneumatic drawings.

· Able to perform hands on service for our machines.

· Dynamic, outgoing with excellent communication and interpersonal skills.

· Willing to travel and possess own transport.

· Initiative and ability to work independently.

· Aggressive, energetic, and highly motivated with the determination to succeed.

· Experience would be an advantage; fresh graduates are also welcome to apply.

Company website: www.REPASSA.com

Contact details: Mr Adam / M: +6012 650 9786 / E: adam@repassa.com

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Have knowledge and can understand engineering design of Water Treatment System.
• To prepare and ensure all the drawings / document to be submitted as per project schedule.
• To ensure Engineering Details in accordance to requirement.
  Responsible for planning, conducting and coordinating the technical and management aspects of projects & customers’ requirement.
• Meet with customers to provide technical solutions, handle customers’ needs & manage suppliers / subcontractors in meeting projects’ costing & technical requirement.
   

Requirements:

• Resourceful and a great problem solve with ability. 
• Strong leadership is necessary in projects & technical management.
• A good understanding of technical issues & a technical problem solving altitude
• Degree in Chemical / Mechanical / Electrical Engineering or others relevant Engineering.
• Possess relevant min 5 years working experience in water treatment and design experience highly favourable. 
• Skillful in Autocad or drawing software is added advantages
• Willing to travel outstation (Company transport provided)

Perks & Benefits

• Commission and bonus
• Medical insurance
• Open culture

Job Description

• Lead the design, implementation and execution of system integration projects, ensuring adherence to project timelines, budgets and quality standards. 
• Developing and control the full project-plan lifecycle and identify project responsibilities, delegating phases and elements, acquire necessary research and materials or tools, project site evaluation for project execution. 
• Clarify and communicate project scope of supply, explain engineering design, process flow diagram and plans with customers confidently and precisely. 
• Conduct site visits to assess client needs, conduct installations and deliver training sessions to end-users on system operation and maintenance best practices. 
• Produce detail engineering design on the process according to respective standard (GEP and GMP) and create process flow diagram, layouts, 3D drawing and effective presentation on processes via FDS, Functional Design Specification. 
• Works closely with internal and external stakeholders to execute project plans according to project requirements, standard, quality and safety compliance, local authorities, third party inspection, process warranty and after sales services. 
• Develop and maintain project documentation, including technical specifications, 
  schematics and user manuals. 
• Perform maintenance on the process equipment and restore equipment to normal operating condition and produce service report. 
• Provide technical support and troubleshooting assistance to clients, addressing issues related to system performance, maintenance and upgrades. 
• Assist customers to plan intervals of preventive maintenance, spare parts inventory, analyse risk and recommend consumable and critical spare parts purchase. 

Qualifications 

• Diploma or Bachelor’s degree in any related engineering field.
• Fresh graduate or 2 years of experience in any engineering field.
• Strong interpersonal skills and confident.
• Excellent verbal and written communication skills to work comfortably with people at all levels.
• Results-oriented, self-motivated, energetic, professional, reliable, and a team player.
• In-dept technical knowledge in engineering field.
• Technical minded, attentive learner and detail-oriented.
• Problem solving skill.
• Able to travel locally and overseas. 

Perks & Benefits

• Personal leave
• Personal development opportunities
• Bonus (Yearly & Performance based) 
• Optical and Dental benefits
• Insurance

Responsibilities:

• Have knowledge and can understand engineering design of Water Treatment System.
• To prepare and ensure all the drawings / document to be submitted as per project schedule.
• To ensure Engineering Details in accordance to requirement.
  Responsible for planning, conducting and coordinating the technical and management aspects of projects & customers’ requirement.
• Meet with customers to provide technical solutions, handle customers’ needs & manage suppliers / subcontractors in meeting projects’ costing & technical requirement.
   

Requirements:

• Resourceful and a great problem solve with ability. 
• Strong leadership is necessary in projects & technical management.
• A good understanding of technical issues & a technical problem solving altitude
• Degree in Chemical / Mechanical / Electrical Engineering or others relevant Engineering.
• Possess relevant min 5 years working experience in water treatment and design experience highly favourable. 
• Skillful in Autocad or drawing software is added advantages
• Willing to travel outstation (Company transport provided)

Perks & Benefits

• Commission and bonus
• Medical insurance
• Open culture

職責：

• 具備知識並能了解水處理系統的工程設計。
• 準備並確保所有圖紙/文件按照專案進度提交。
• 確保工程細節符合要求。
  負責規劃、實施和協調專案和客戶需求的技術和管理方面。
• 與客戶會面，提供技術解決方案，處理客戶的需求並管理供應商/分包商以滿足專案的成本會計和技術要求。
  

要求：

• 足智多謀，有解決問題的能力。
• 專案和技術管理需要強而有力的領導。
• 對技術問題的良好理解和解決技術問題的高度
• 化學/機械/電機工程或其他相關工程學士學位。
• 具備至少 5 年水處理相關工作經驗及設計經驗者優先。
• 熟練使用 Autocad 或繪圖軟體是額外優勢
• 願意出差（公司提供交通）

津貼和福利

• 佣金和獎金
• 醫療保險
• 開放文化

Responsibilities:

• Have knowledge and can understand engineering design of Water Treatment System.
• To prepare and ensure all the drawings / document to be submitted as per project schedule.
• To ensure Engineering Details in accordance to requirement.
  Responsible for planning, conducting and coordinating the technical and management aspects of projects & customers’ requirement.
• Meet with customers to provide technical solutions, handle customers’ needs & manage suppliers / subcontractors in meeting projects’ costing & technical requirement.
   

Requirements:

• Resourceful and a great problem solve with ability. 
• Strong leadership is necessary in projects & technical management.
• A good understanding of technical issues & a technical problem solving altitude
• Degree in Chemical / Mechanical / Electrical Engineering or others relevant Engineering.
• Possess relevant min 5 years working experience in water treatment and design experience highly favourable. 
• Skillful in Autocad or drawing software is added advantages
• Willing to travel outstation (Company transport provided)

Perks & Benefits

• Commission and bonus
• Medical insurance
• Open culture

職位描述

• 領導系統整合專案的設計、實施和執行，確保遵守專案時間表、預算和品質標準。
• 制定和控制整個專案計畫生命週期，並確定專案責任、委派階段和要素、取得必要的研究和材料或工具、專案執行的專案現場評估。
• 自信、準確地與客戶澄清和溝通專案供貨範圍，解釋工程設計、工藝流程圖和計劃。
• 進行現場訪問以評估客戶需求、進行安裝並向最終用戶提供有關係統操作和維護最佳實踐的培訓課程。
• 根據各自的標準（GEP 和 GMP）對製程進行詳細的工程設計，並透過 FDS、功能設計規範建立製程流程圖、佈局、3D 繪圖和有效的製程示範。
• 與內部和外部利害關係人密切合作，根據專案要求、標準、品質和安全合規性、地方當局、第三方檢驗、流程保固和售後服務執行專案計劃。
• 開發和維護專案文檔，包括技術規格、
  原理圖和使用手冊。
• 對製程設備進行維護，使設備恢復正常運作狀態並出具維修報告。
• 為客戶提供技術支援和故障排除協助，解決與系統效能、維護和升級相關的問題。
• 協助客戶規劃預防性維護間隔、備件庫存、分析風險並建議消耗品和關鍵備件採購。

資格

• 任何相關工程領域的文憑或學士學位。
• 應屆畢業生或任何工程領域 2 年經驗。
• 較強的人際溝通能力和自信。
• 出色的口頭和書面溝通能力，能夠與各個級別的人員輕鬆合作。
• 以結果為導向、自我激勵、充滿活力、專業、可靠且具團隊合作精神。
• 工程領域的深入技術知識。
• 具有技術頭腦、細心的學習者和注重細節的人。
• 解決問題的能力。
• 能適應本地及海外出差。

津貼和福利

• 事假
• 個人發展機會
• 獎金（基於年度和績效）
• 光學和牙科福利
• 保險

Requirements:

• Fresh Graduates are strongly welcome to apply because we provide training especially on-site practical handling knowledges from fundamental until expertise level.
• Degree/Diploma in Electrical & Electronic Engineering will be added advantages and preferably with field experience in trouble shooting skill.
• Experience in supervising and training technicians (applicable for Service Engineer only).
• Knowledge of power electronic, electrical system and Uninterruptible Power
• Supply (UPS) system will be an added advantage.
• In view of nature of work, MALE applicant will be more suitable.
• Report writing skills and computer literacy is essential.
• Self-starter and on field customers service oriented.
• Independent, willing to work long and odd hours, flexible, cool character with common sense and analytical mind.
• Possess own transport (fixed maintenance allowances provided).

Basic Job Functions:

• To work closely with existing team members.  
• Lead a team of experienced service technicians (applicable for Service Engineer only) to carry out installation of new equipment, start-up, testing & commissioning, routine maintenance, troubleshooting of UPS systems.
• Establish and maintain high quality service standards and procedures to meet and comply Service Level Agreement (SLA).
• Carry out audit in customer’s data centre facilities
• Provide quality 24 x 7 service to “Mission Critical” facilities.
• Willing to travel at distance locations in Malaysia for job assignment from times to times.

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Personal development opportunities

We offer personal career development opportunities and attractive remuneration package to commensurate with qualification and experience to the successful candidate. 

Job Purpose / Overview

Responsible for overall day to day sales administration and coordination duties. Working closely with the sales team to provide administrative support to the teams.

Key Accountabilities / Responsibilities :

• To perform thorough Site Visit by understanding the Tender Requirements, as well as attending
• Tender Briefing and Q&A with the customer during tender briefing or site visit
• To compile accurate and necessary Engineering Bill of Quantity and Costing as well as the comprehensive User Requirement details
• To oversee and maintain the project timeline to deliver on time without increasing the cost for both company and client. This also includes managing the labour cost and their work efficiency.
• To have continuous and maintain proper communication with customer/PIC in all aspects of the project as well as to company stakeholders i.e., PM / GM (General Manager)
• To prepare a Daily Site Diary that is acknowledged by client. And when necessary, provide the site memo and change request documents for customer acknowledgement before proceeding with any changes to initial work scope.
• Change Request should also be documented and highlighted to the
  PM immediately.
• Provide necessary reports in writing and pictures on a daily/timely basis. This includes using the smart sheet for timeline/progress update while an immediate approach must be applied for any issue register and directly reporting to Project Manager.
• All BQ equipment must be updated daily with valuable information and remarks precisely noted, i.e. Status and exact Location of Installation, Serial Numbers and Products Code/Name noted, Items not Installed and Additional Add-on covered under project cost as well as Change Request.
• To ensure the quality of our installation and T&C is carried out in compliance with the required standard and customer expectations.
• To identify technical issues and ensure all of them are properly addressed.
• To review the engineering tasks and initiate the necessary corrective actions.
• To ensure the work safety compliance at all Site/Premises is carried out. This also applies to the Rules & Regulations set by the Client/Building/Project Owner.
• All settings & Configuration of the equipment and system must be documented in an orderly manner and shared with all stakeholders from time to time.
• To compile all documents in an orderly manner to PMO Office.
• When any mishap or issues arise, immediate attention and assistance must be sought.
• Stakeholders must be informed immediately.
• To perform Testing & Commissioning of System, User Acceptance Test and Handover of Project to Customer and Internal Stakeholders.
• Any other duties as assigned by Project Manager.

Critical Skills :

1. Soft Skills 

• Good Interpersonal & relationship management
• Effective communication skills and style for interacting with team members, senior management, agencies, vendors, suppliers, and customers.
• Strong time management and organization skills.
• Strong leadership skills to motivate team members and manage conflicts

2. Technical Skills 

• Sound knowledge in MS office (Power Point, Microsoft Word, and Microsoft Excel).
   

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

要求：

• 強烈歡迎應屆畢業生申請，因為我們提供從基礎到專業水平的培訓，尤其是現場實踐操作知識。
• 電氣與電子工程學位/文憑將更具優勢，最好具有故障排除技能的現場經驗。
• 具有監督和培訓技術人員的經驗（僅適用於服務工程師）。
• 電力電子、電氣系統、不間斷電源知識
• 供電（UPS）系統將是一個額外的優勢。
• 考慮到工作性質，男性申請者會更適合。
• 報告寫作技巧和電腦知識至關重要。
• 自我啟動並以現場客戶服務為導向。
• 獨立，願意長時間工作，個性冷靜，具有常識和分析能力。
• 擁有自己的交通工具（提供固定維護津貼）。

基本工作職能：

• 與現有團隊成員密切合作。
• 帶領一支經驗豐富的服務技術人員團隊（僅適用於服務工程師）對UPS系統進行新設備的安裝、啟動、測試和調試、日常維護、故障排除。
• 建立並維護高品質的服務標準和程序，以滿足並遵守服務等級協定 (SLA)。
• 對客戶的資料中心設施進行審核
• 為「關鍵任務」設施提供優質的 24 x 7 服務。
• 願意不時出差馬來西亞較遠的地點進行工作分配。

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 個人發展機會

我們為成功的候選人提供與資格和經驗相稱的個人職業發展機會和有吸引力的薪酬待遇。

工作目的/概述

負責整體日常銷售管理和協調工作。與銷售團隊密切合作，為團隊提供行政支援。

主要職責/職責：

• 透過了解招標要求並參加招標，進行徹底的現場考察
• 在招標簡報或現場考察期間與客戶進行招標簡報和問答
• 編制準確且必要的工程數量和成本核算以及全面的用戶需求詳細信息
• 監督和維護專案時間表，以便在不增加公司和客戶成本的情況下按時交付。這也包括管理勞動成本和工作效率。
• 在專案的各個方面與客戶/PIC以及公司利害關係人（即PM / GM（總經理））持續並保持適當的溝通
• 準備一份經過客戶認可的每日現場日記。必要時，在對初始工作範圍進行任何更改之前，提供現場備忘錄和更改請求文件以供客戶確認。
• 變更請求也應該記錄下來並突出顯示給
  立即PM。
• 每天/及時提供必要的書面和圖片報告。這包括使用智慧表進行時間表/進度更新，同時必須對任何問題登記採用立即方法並直接向專案經理報告。
• 所有BQ 設備必須每天更新，並準確記錄有價值的資訊和備註，即安裝狀態和確切位置、序號和記錄的產品代碼/名稱、未安裝的項目和項目成本下涵蓋的附加附加元件以及變更請求。
• 確保我們的安裝品質和 T&C 符合要求的標準和客戶的期望。
• 確定技術問題並確保所有問題都得到妥善解決。
• 審查工程任務並啟動必要的糾正措施。
• 確保所有現場/場所的工作安全合規性。這也適用於客戶/建築物/專案業主制定的規則和法規。
• 設備和系統的所有設定和配置必須有序記錄並不時與所有利害關係人共用。
• 有條不紊整理所有文件報項目辦公室。
• 當出現任何事故或問題時，必須立即尋求關注和協助。
• 必須立即通知利害關係人。
• 執行系統測試和調試、使用者驗收測試以及將專案移交給客戶和內部利害關係人。
• 專案經理指派的任何其他職責。

關鍵技能：

1. 軟技能

• 良好的人際關係與關係管理
• 與團隊成員、高階管理層、代理商、銷售商、供應商和客戶互動的有效溝通技巧和風格。
• 較強的時間管理和組織能力。
• 強大的領導能力，能夠激勵團隊成員並管理衝突

2. 技術能力

• 精通 MS Office（Power Point、Microsoft Word 和 Microsoft Excel）。
  

津貼和福利

• 員工股權
• 事假
• 個人發展機會