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Critical M&E Engineering Sdn Bhd

Site Supervisor

Full-time

Bayan Lepas, Penang

Engineering

1 month ago

Quick Apply

Critical M&E Engineering Sdn Bhd

Site Supervisor / 現場主管

Full-time

Bayan Lepas, Penang

Engineering

1 month ago

Quick Apply

Western Digital

Director of Procurement Construction - Real Estate Operation (REO)

Full-time

Bayan Lepas

Information Technology

1 month ago

This role is 100% remote and requires 10% travel to WD sites and may include International. The Global Commodity Director of Procurement Construc.....

This role is 100% remote and requires 10% travel to WD sites and may include International.

The Global Commodity Director of Procurement Construction - Real Estate Operation (REO) is a dynamic and results-driven leader who will direct, develop, and implement the necessary functional and process competencies to plan, source, purchase and deliver world-class product. Key activities for this position include, developing category strategies, risk mitigation, market analysis, RFx development, negotiation planning, competitive price and cost analysis, financial analysis, contract development and supplier management. We are looking for a passionate, driven, visionary leader with a track-record of performance.

The Director will work with the various Facility Operations teams, Eng. Teams, and Construction teams that support R&D and Manufacturing along with developing new sourcing strategies. The REO Procurement organization is responsible for assessing, sourcing, and managing WD Real Estate Operation suppliers, supporting WD’s technology and operational requirements globally.

The incumbent requires to develop and maintain strong collaborative and cooperative working relationships with team members across different functions and at different levels within the organization. The position requires enthusiasm, passion, attention to detail and a desire to lead high-performance teams.

Position Description: Reporting to the Facility & Construction Sr. Director of Global Indirect Materials this person will lead and execute Strategic sourcing Projects, Complex Procurement Programs, and vendor management activities for assigned Facility and Construction categories and projects of low to high complexity scopes.

Responsibilities:

Act as the business owner for his or her Facility categories, possessing a complete understanding of internal and external variables that impact the business entities. This entails owning forecasting, monitoring, understanding and reporting on the Facility category and construction industry, along with responsibility for driving strategic projects to achieve business objectives.
Build and maintain (partnering) effective working relationship with assigned stakeholders.
Ability to review and analyze data to determine sourcing opportunities based on best practice methodologies.
Develop short-term/long-term category planning for both facility and construction, implement sourcing strategies for assigned categories following a standard strategic sourcing methodology.
Capable of forming and driving Commercial, Technical bid reviews.
Drive and develop the RFx process through to completion; including requirements gathering, identifying RFP criteria, scorecards with criteria and weighting, bidder's Proposals.
Conduct high impact eSourcing events where applicable (e.g., eRFX).
Capable of Developing and constructing Agreements.
Solid negotiation skills on both Terms and Conditions plus cost targets (BATNA).
Full understanding of Total cost of ownership.
Contribute to the departments KPIs, including driving significant cost savings that contribute to the annual targets
Help identify areas of risk for the business (i.e., delivery of service, quality, performance, timeline, warranty, governance); make recommendations where applicable.
Full understanding of Business Continuity as it relates to Facility and Construction.
Ability to insert oneself into business and recognize areas that require improvement and make recommendations for efficiency gain.
Partner with key stakeholders and assist in development of approved and preferred vendor lists for assigned categories.
Lead cross-functional teams to develop requirements and strategy to identify suppliers, establish SLA/KPI requirements. Measure supplier performance against contract SLAs and expectations and initiate corrective actions in the event of missed expectations to resolve any performance issues.
Drive Supplier Review Meetings with key suppliers and senior level Align stakeholders and provide input on performance and future needs/strategic planning.
Ability to build and maintain relationships with internal customers / clients as well as vendors.
Ability to excel under pressure while dealing with changing priorities and timelines.
Manage compliance to contracts.
Support savings tracking processes and participates in special projects as needed.

Travel estimated 10%

Quick Apply

Rentokil Initial

Service Supervisor - Outdoor (Bayan Lepas)

Full-time

Bayan Lepas, Penang

Customer Service

1 month ago

In this role you will be responsible for: Plan and check service schedules via in-house system Manage and train service staff in order to improve the.....

In this role you will be responsible for:

Plan and check service schedules via in-house system
Manage and train service staff in order to improve the service quality
Make sure team members provide quality and timely services as per scheduled
Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks
Perform quarterly field attachment with team members
Prepare and present weekly report on team members’ review

A. Service

To maintain accurate records of all service vehicles in the branch in relation to:

a. Renewal of road tax

b. Maintenance service due

c. Repair costs

d. Fuel usage

e. Driver logs

To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety.
Ensure all new businesses are completed within 10 working days from the date of service agreement/job confirmation.
Ensure each service team is route-ridden once every 2 months.

B. Stocks

To present the service capital expenditure request each month, to the Branch Manager for his attention and further action.

C. Administration

Ensure that all required returns and reports to the head office are prepared accurately and dispatched promptly.
To conduct a formal meeting Quarterly with Technicians.
To provide the Service Manager with status reports on a monthly basis covering:

a. State of Service

b. Customer Issues

c. Supervisor’s issues

d. Other issues

D. Staff Recruitment, Welfare & Development

Recruit (subject to prior approval from AOM) new Service Technicians.
Induct, train and manage service staff effectively.
Maintain a high level of morale amongst your staff.
Ensure that staff have a full understanding of the Company’s objective and policies.

E. Quality Assurance & Training

Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field.
Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems.
Ensure that all customer complaints are attended to within 24 hours.
Ensure that Service Supervisors duties are audited monthly.
Ensure that each Service Technician is audited at least once every 2 months.

F. Health & Safety

To ensure that all chemicals are handled, store and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risks in the course of their work.
To ensure that all service vehicles are roadworthy & safe through a monthly inspection.
To constantly project, by personal example, Good & Safe Working Practices within the Branch.

G. OTHER DUTIES

Maintain friendly and co-operation relations with the sales team providing sales lead, and other useful feedback from the customer.
Support the sales team in achieving the sales targets for the branch.
To constantly improve his/her knowledge of pest management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field.

The ideal candidate will possess:

Minimum a Diploma in related discipline of studies with proven track record in managing staffs
Possess good interpersonal, communication and people skills
Mature and able to manage a team of 10 members
Positive, result oriented, has good drive and initiative
Computer skill is essential
Willing to travel to client places
Keen to take Goods Delivery License (GDL) if shortlisted
Required valid driving license because driving is part of the job requirement for this designation
Possess own vehicle, is a Malaysian or hold a relevant resident status
Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

Excellent planning, management and supervisory skills
Ability to do multitasking job
Versatility to build rapport with people at all levels
Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication.
Commercially focused acumen