Total 25 analyst job vacancies in Sales / Marketing category in The United States of America

Basic Purpose/Accountabilities:

Reporting to the Director, Market Analysis, the incumbent will be responsible for supporting Singapore Trading desks by providing short and long term fundamental analysis. The analyst will work effectively within the Singapore analysis group but also contribute regularly to the assignments led by trading strategists and senior analysts in other locations such as Houston and London. The Market Analyst will proactively engage with traders and trade managers to understand current and potential positions and tailor analysis accordingly. He or she is responsible for working closely with the trading strategists in other locations to drive fundamental analysis for the global team.

Primary Responsibilities:

• Analyze fundamental cross barrel oil data; update monthly supply and demand balances for Asia and the Middle East. Track refinery maintenance, expansions, trade flows, and fuel specification changes.
• Model demand based on seasonal patterns like weather, festivities and economic climate.
• Model supply based on changes in refinery and non-refinery production output. Track intelligence on refinery maintenance, expansions, and closures on a regular basis.
• Tracks ships to keep the relevant desks updated on regional trade flows.
• Participate in weekly meetings with traders, collaborate and formulate the short-term market view and try to generate trading ideas.
• Maintain, improve and develop new models to support changing business needs.
• Provide daily market updates of news and analysis pertinent to the product markets worldwide. This would include market intelligence from a range of publications, news sources and original work.
• Provide ad hoc analysis and help with data augmentation exercises carried by the Singapore analysis team.
• Contribute to both regular and ad hoc requests from Corporate and Commercial management presentations.

Basic/Required Qualifications:

• Bachelor’s degree in engineering, finance or economics.
• 3-6 years’ relevant experience on a trading floor, with trading support, or in a refinery in a market/planning function preferred. Exposure to heavy fuels trading is a plus.
• Financial, economic, statistical analysis or modeling experience in fundamental research firms and energy consultancies is preferred.
• Strong written, oral communication and presentation skills.
• Proficiency with Excel, Access or other database software, statistical modeling software, and economic model development is a plus (R, Matlab, Eviews, Stata,etc).
• Coding experience in SQL and VBA or other programing language preferred.
• Proficiency in Microsoft software applications.

We regret to inform that only shortlisted candidates will be notified.

Your new company
Hays are proud to be working in partnership with a growing organisation based in Edinburgh who are currently recruiting within their Corporate Project Finance team for a Commercial Finance Specialist for a period of 12 months.

This role offers a diverse and enriching experience. The candidate will have the opportunity to delve into structured finance, accounting, and reporting requirements. Additionally, they'll handle a variety of ad hoc tasks originating from lenders, shareholders, and senior management. Moreover, the chance to gain insights into the intricate workings of site operations and financing, makes this opportunity truly exciting.

Your duties will include but not be limited to:

• Maintaining multiple spreadsheets related to the Loan Book, Hedges, and accounting requirements. This involves accurate data entry, updates, and ensuring the integrity of financial information.
• Debt Raising Support: The role includes assisting the company with planned debt-raising activities. This could involve preparing documentation, coordinating with lenders, and ensuring compliance with financial regulations.
• Cashflow Management and Modelling: The candidate will have heavy involvement in managing cashflows. This includes creating financial models, and optimising liquidity.
• Payment Runs and Reconciliations: They will assist with payment runs, ensuring timely and accurate disbursements. Additionally, reconciling financial records will be part of their responsibility.
• Collaboration with Wider Operations Team: The candidate will work closely with the wider operations team. Effective communication and collaboration are essential for successful execution of tasks.
• Stakeholder Interaction: They will engage with stakeholders to address questions, resolve discrepancies, and investigate any differences in financial data.
• KYC Requests and Treasury Tasks: Assisting with KYC (Know Your Customer) requests from agents and other treasury tasks will also be part of their role

What you'll need to succeed
In order to succeed in this role, you will have in-depth experience relating to the stated task in a timely and efficient manner. Alongside being a competitive communicator able to deal with multiple stakeholders, you will also have the ability to solve problems efficiently.

What you'll get in return
In return, you will work for one of Edinburgh's fastest growing organisation in a large finance function that you can positively impact and learn from more experienced professionals. You will also receive a competitive annual salary, flexible working hours and a flexible work from home policy.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About the Company

Founded in 1997, Trina Solar is the world-leading PV and smart energy total solution provider. On 10 June 2020, Trina Solar issues first A-Shares on Shanghai Sci-Tech Innovation Board, becomes the first PV product, PV system and smart energy company listed on the Shanghai Stock Exchange Science and Technology Innovation Board.

Job Title: Market Intelligence Analyst (Based in Singapore)

Description of Key Job Duties:

• Conduct macro environmental research, including global new energy policies, technological trends, and market dynamics, to assist in strategic decision-making.
• Analyse various regional electricity markets globally, uncover potential electricity supply risks, and regularly produce reports.
• Support the analysis of the photovoltaic energy storage markets in the Asia-Pacific and Latin American regions, including research and analysis on market capacity, market share, and development trends.
• Collaborate with cross-departmental teams to assist in the development and execution of strategic plans for new energy market analysis, uncovering potential new business opportunities.
• Complete other tasks assigned by leadership.

Skills Requirement:

• Bachelor's degree or above.
• At least 2 years of working experience in the new energy or consulting industry.
• Both Chinese and English can be used as working languages, to liaise with Chinese counterparties.
• Excellent information gathering and data analysis skills.
• Good market research and logical analysis abilities, able to independently complete market analysis reports.
• Possess a global industry perspective and analytical thinking, with high information sensitivity and strong logical thinking skills, capable of providing clear conclusions based on data and market information.
• Strong self-drive, with a pragmatic and collaborative spirit, a strong sense of responsibility, optimism, and proactivity in work.
• Ability to coordinate across departments, with a strong infectious personality, and adaptability to travel.
• Proficient in using Excel, data visualization tools, and other analysis tools.

Application Process:

If this is the opportunity you have been waiting for and you fit what we looking for, we welcome your application. The application process involves submitting your current resume via here or e-mail to apac_career@trinasolar.com

Please note that only shortlisted candidates will be notified.

about the company

The Client is an esteemed corporate bank with more than 80 years of history and a wide range of business units.

about the role

• Responsible for performing KYC on-boarding and reviews for Corporates, Syndicated and Project Finance deals, FIs and NBFIs
• Perform client outreach to collect KYC documents
• Ensure that Know Your Customer (KYC) and Customer Due Diligence (CDD) for new account opening and maintenance of existing accounts is in compliance with local regulations and Bank’s procedures
• Handle queries from Relationship Managers on KYC issues associated with customer accounts
• Provide advice relating to KYC matters and recommendations on best practices
• Ensure maintenance and updates of KYC documentation in the bank’s systems

skills and experience required

• Minimum Diploma in a relevant discipline
• Professional certification is a plus
• At least 6 years of demonstrated KYC experience within Corporate Banking
• Good understanding of AML/KYC, MAS and HKMA requirements
• Familiarity with use of databases and tools including World Check, Bankers Almanac and KYC Registry
• Meticulous, analytical and possess good problem-solving skills
• Good communications and stakeholder management skills
• Proficient in Microsoft Office applications

If you would like to find out more about this role, please click apply below. Alternatively please contact Lynda Tan at https://www.linkedin.com/in/lynda-tan/

EA: 94C3609 / R1223887

About Orica At Orica, it’s the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.  It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work. About the role We are pleased to announce that we are inviting candidate applications for the role of Analyst – Corporate Development. Our Development team exists to identify, analyse and drive key corporate strategy initiatives and critical corporate decisions, supporting the Group’s long-term business plan. This exciting and very rare opportunity will support the Head of Corporate Development on strategy development, opportunity…

Click here to view more detail / apply for Corporate Development Analyst

Job Title: Organisation and Methods Analyst
Location: Colac, VIC 3250
Job Type: Full-Time, Permanent
Comprehensive salary package from $70,000 - $ 90,000 pa (plus superannuation at 11% OTE)
Reports To: Operations Manager

Position Overview:

On behalf of our client, Global Skilled Employment Services is looking for an experienced Organisation and Methods Analyst.

The Organisation and Methods Analyst is integral to enhancing operational efficiencies and optimising processes within a large meat processing and exporting company. This role involves analysing existing operations, identifying areas for improvement, and designing effective systems to increase productivity, reduce costs, and ensure compliance with industry standards and regulations.

Key Responsibilities:
• Conduct in-depth analyses of all stages of meat processing operations from slaughter to packaging and distribution, identifying bottlenecks and inefficiencies.
• Collation and interpretation of data for the Sheep Desk for the tracking, analysis, charting and reporting of key indicators and other metrics.
• Develop and implement new methods and systems to optimise techniques and workflow.
• Conduct market analysis and review market prices.
• Engage with key internal and external stakeholders to assist with the analysis and coordination of potential opportunities for the movement of existing frozen stocks.
• Review and compare proposals from potential buyers, analysis to identify best ROI.
• Work closely with operational, quality assurance, and supply chain teams to integrate new methods and practices.
• Recommend and help to implement new technologies that can improve productivity and quality in the processing line.
• Monitor and report on the effectiveness of implemented processes, providing regular feedback to senior management.
Required Qualifications:
• Bachelor’s degree in Industrial Engineering, Business Administration, Meat Science, or related field.
• Minimum of 5 years of experience in a similar role within the food processing or manufacturing industry, meat processing preferred.
• Strong understanding of production workflows and operational efficiency.
• Experience with quality standards and compliance regulations specific to food processing.
• Proficient in data analysis and process mapping tools.
Desired Skills:
• Certified in Lean Manufacturing, Six Sigma, or similar methodologies.
• Exceptional problem-solving and analytical skills.
• Excellent communication and interpersonal skills to work effectively across all levels of the organization.
• Ability to handle multiple projects simultaneously in a dynamic environment.
Benefits:
• Competitive salary and performance incentives
• Comprehensive health benefits
• Retirement plan options
• Paid vacation and holidays
• Employee discounts on products

How to Apply:
Interested candidates should submit their resume, cover letter, and any relevant certifications. Your application should highlight experiences directly related to the meat processing industry and demonstrate a track record of successful process improvement.

Bauer Global Technology GmbH
The Focus of the Role:

This is a pivotal role working across all teams in the B2B department, supporting multiple workstreams, change projects and business as usual goals. It is integral to the success of the Fleet News, Automotive Management (AM) and RAIL brands.

You’ll be supporting the CRM & Marketing Manager in the planning and execution of efficient and effective marketing campaigns; analysis, segmentation, and reporting, in line with marketing strategies across the portfolio of brands, which may include magazines, digital offerings and events, with a specific focus on driving revenue, acquisition and retention of customer audiences.

You will help manage activities to generate engagement of our audiences via targeted and integrated multichannel marketing, and drive the integrity of the B2B data, ensuring it is collated and maintained to be able to produce accurate analysis, reporting and segmentation. You will be responsible for ensuring that data capture points are consistent and compliant, meeting the needs of the business.

You will support our relationships with the third parties who provide services responsible for marketing and data management. Suppliers include data management, Email Service Provider (Adestra), website / CMS and data enrichment agencies. Ensuring that data protection and governance is maintained and follows GDPR / Data Protection compliance rules.

Key Responsibilities:

- Administer the Email Service Provider (Adestra) new starters, advising on Email Marketing best practice; ensuring importing / data mapping and data table management rules are clear, and support on queries that need to be raised via the Adestra Account Manager
- As a brand ambassador, manage changes to the email marketing templates, ensuring that all users remain compliant and on-brand
- Deliver campaign tactics for customer-led multichannel marketing plans for engagement and acquisition and retention; from segmentation of audience, building campaigns and reporting of campaign success metrics that support Objectives and Key Results (OKRs)
- Actively seek out resolutions where missing data, discrepancies and errors exist and use judgment on whether to resolve the issue independently or raise with CRM & Marketing Manager/suppliers
- Managing data imports and list management, to drive data strategy in achieving completeness, uniqueness, consistency and accurate database values
- Respond to data requests from internal and external stakeholders, providing segmentation and insight on behaviours, demographics, and preferences
- Attend regular meetings and work closely with the Editorial, Events and Commercial Teams to ensure we all continually strive to maximise acquisition and retention opportunities across our brands and offerings
- As a GDPR and Data Protection champion, you will support the CRM Marketing Manager and the B2B department in best practice and data processing aligned to Bauer rules
- Promote and drive the upkeep of the Marketing Campaign Calendar, ensuring successful scheduling of all email campaigns via staff and external agencies
- Coordinate inbound marketing queries and leads, ensuring systems are processed compliantly
- Attend selected B2B events, which will require some travel within the UK


What You'll Bring:

- Attention to detail, accuracy, analysis, and the ability to interrogate is your superpower.
- Intermediate Microsoft Office understanding, especially Excel, with proven success using v-lookups (required).
- Experience of working with CRM / database management systems and processes (required).
- Able to use your own initiative, working autonomously, but also collaborating and communicating exceptionally within a team (required).
- Proficient understanding of GDPR legislation (required).
- Able to continually re-prioritize numerous workstreams, working at pace in a complex and fast changing environment (required).
- Comfortable collaborating and liaising with various stakeholders (required).
- Experience of working with Email Service Providers (desirable).
- Previous experience of working with analytical tools/platforms (desirable).
- Ability to create accurate, single point of truth data, in an environment where data comes from various sources (desirable).
- Ability to identify better ways of working, problem-solve and put forward pragmatic solutions in a diplomatic manner (desirable).


Closing Date: Sunday 21st April

Our client is a prominent and growing healthcare multinational, and they are looking to expand their presence across the Asia Pacific region. There is now an urgent need for the business to hire a driven and analytical individual to join them as a Principal Sales Operations Analyst and to be part of the team.

Responsibilities:

• Finance Business Partner for Asia Marketing and Sales leadership and provide detailed and actionable analysis to the marketing and sales organizations to drive performance
• Develop models and dashboards to track new product launches and the impact of marketing programs and initiatives and articulate analytical positions to the leadership team
• Support customer data capture and analytics for major marketing tradeshows and events
• Provide analytics and ROI around business initiatives and develop tools and dashboards that highlight opportunities and enable our capital sales team to sell their products and technology more effectively
• Participate with cross-functional teams to investigate and resolve operational issues
• Provide early insights regarding market trends and the resultant strategic/business model impact Utilize SQL and Tableau to query CRM, Customer Service, and Finance databases
• Work with executive commercial leadership to develop board-level presentation materials
• Use analytical skills to verify or dispel anecdotal insights

Qualifications:

• Minimum Bachelor’s degree and added advantage will be given to those who possess a Master’s degree
• Ideally around 8 years of relevant work experience
• Critical thinking Intellectual curiosity
• Excellent verbal and written communication skills, including the ability to interact with executive leadership
• Attention to detail and accuracy and prioritize multiple projects concurrently
• Desire to work in a dynamic, fast-paced organization and ability to work independently
• Strong analytical skill

DISCOVER A BRIGHTER FUTURE

At South32, we’re meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.

As a collaborative, caring and inclusive company, there’s no better place to make a genuine difference. Together we’re making a positive, global impact that has the potential to change lives.

Whatever career path you choose, we’ll support you every step of the way to learn, grow and succeed. So, join us, step towards a brighter future and leave your legacy.

ABOUT SINGAPORE OFFICE

Singapore is a vibrant multicultural city. The South32 Marketing Organisation is a dynamic team, focussed on responsibly maximising the revenue line through the sale of all production, associated supply chain logistics and informing a single view of markets and future prices.

WHAT SOUTH32 OFFERS

· 26 weeks full-paid, or 52 weeks half-paid parental leave for primary carers.

· Annual short-term incentive bonus that recognizes both your individual performance and the overall success of the business

· The opportunity to become a shareholder of South32 through our share plans.

ABOUT THE ROLE

This role is a Permanent position Monday to Friday, located in our Singapore Office.

This exciting opportunity to join a high performing and passionate team where you as Principal Market Analyst will lead the development of timely commodity insights to inform, influence and optimise commercial and strategic outcomes. In addition, you will formulate South32’s long-term market view on specific commodities through in-depth analysis of demand and supply drivers. You will have the opportunity to gain exposure to ESG (Environmental, Social and Governance) focussed priorities and contribute to the thinking on South32’s decarbonisation strategy.

Reporting to the Group Economist and Manager Commodity Analysis, key role accountabilities include:

· Collaborate with key stakeholders including front office and other Principal market analysts to form an aligned commodity market view and drive value in our commercial activities.

· Conduct deep dive market analysis on demand and supply drivers to develop long-term price forecasts, risk outlook and identify growth opportunities.

· Lead and manage select cross-team projects, including innovative projects on data analysis and automation and bespoke consultancy studies.

· Engage with external stakeholders including industry analysts to deepen market intelligence network and represent South32’s view.

ABOUT YOU

You will have experience and demonstrate capability in the following:

· Previous proven experience in commodity sector or analytical work

· Experience in data management, automation, and visual analytics to optimise modelling and data sharing workflows will be an advantage.

· Good understanding of key geographical markets including China

· Strong collaborative skills and inclusive mindset to value and integrate different perspectives.

· Effective communication skills, both verbal and written with the ability to distil key insights and messages.

· Solid knowledge of MS Office suite including Excel and PowerPoint

Qualifications for this position are:

· Possess a Bachelor’s degree or above in a relevant business discipline

South32 is committed to building and maintaining an inclusive and diverse workforce that reflects the communities in which we operate. We provide a recruitment process that is fair, equitable and accessible for all and we encourage candidates from all backgrounds to apply.

This job advert will close on 29th April 2024

1. Perform credit review for due diligence reports of corporate customers and responsible for: review whether the case compliant with the regulation and the relevant bank's policy, reveal the main risks, put forward risk control measures, determine the group overall credit risk and conduct client credit rating, etc.

2. Project flow management: coordinate team members to complete credit analysis reports on time as well as meeting quality requirement. Assist department management with staff management, cultivate and develop credit analysis experts specialized in relevant sectors.

3. Provide opinion for credit files reported to the pre-trial committee.

4. Conduct industry research according to respective responsible industries, revise the relevant approval guidelines.

5. Conduct commitment matters monitoring and other work regularly, put forward effective risk control recommendations for clients with early warning signals.

6. Manage and coordinate business relationship between Credit Analyst team and other teams within Risk Management Department, as well as other relevant business departments.

7. Support internal and external relevant audit tasks as well as regulatory reporting requirements. Support management information reporting regarding customers and credit cases. Complete other specific work arrangements by the department.

Job Requirements:

1. Bachelor degree or above (finance, economy accountancy or related majors), skilled in financial statements analysis methods and understand bank related credit facilities.

2. More than 5 years of relevant work experience, has the experience of credit analysis to corporate clients is preferred.

3. Applicant with CFA, FRM and ACCA professional skills certificate is preferred.

4. Strong financial and credit risk analysis and management skills.

5. Strong communication skills, responsibility and team-work ability

6. Effectively bilingual in English and Chinese is required as incumbent is required to liase with Chinese counterparts from Head Office.

7. Good pressure resistance, can effectively handle multiple work at the same time, understand the bank's review requirements of financing products.

Key Responsibilities:

• Execute comprehensive management of multiple customer accounts covering all facets of Sales Operations.
• Partner closely with Business Operations Executive and Business Development managers to drive business growth.
• Own and manage customer pricing within the database, ensuring accuracy and efficiency.
• Manage certain customer investments impacting the profit and loss statement.
• Support with In-store activation projects and other cross-functional tasks
• Take ownership of the invoicing process and In Market sales data management
• Act as a liaison between the sales team and other key departments (Finance, Category Marketing, Customer Marketing, Procurement, and Customer Service & Logistics) to meet company KPIs.
• Manage various administrative tasks, including organizing promotional events, updating master data, and database maintenance
• Ensure strict compliance within your responsibility, adhering to company policies and regulations.

Requirements:

• Ideally a Bachelor's degree in Business Administration, Marketing, or a related field.
• 1-2 years of proven experience in Sales Operations, Trade Marketing, or a comparable role within the FMCG industry is a plus.
• Excellent communication and interpersonal skills, fostering effective collaboration across teams.
• Exceptional organizational skills with acute attention to detail.
• Ability to thrive in a fast-paced environment, managing multiple tasks and priorities.
• Proficiency in Microsoft Office especially Excel would be a plus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Your Career 

Sales Operations Analyst, Order Management at Palo Alto Networks resides within the Sales Operations department ensuring the accurate and timely processing of a high volume of purchase orders. You will work out of our JAPAC office and will report to a Sales Operation Manager - Order Management of our EMEA Headquarters. 

The role demands incredible attention to detail, the ability to work as part of a team and on one’s own, a desire to learn systems and processes very quickly and the skills to adapt to ever-changing business requirements. 

This position requires team members to be available to work extended hours at the end of each month and the fiscal quarter. 

Your Impact 

• Manage daily sales orders and placement into CRM-Sales Force System with precise accuracy and cross-checking ERP-SAP system 
• Sales Operations Analyst, Order Management (International) receives and processes all types of purchase orders from Palo Alto Networks’ distributors and direct resellers in each of the two assigned regions (EMEA and JAPAC)
• Handle escalation of activities and ensure accuracy on approved quotes 
• Review all required documentation are transferred to the back office 
• Adhere to contract and licensing terms and recognition policies are met 
• Each purchase order is reviewed for accuracy to ensure it matches approved quotes, adheres to contract and licensing terms, meets Palo Alto Networks procurement and revenue recognition policies and is being placed by an authorized channels distributors and reseller partner
• Certain activities in Salesforce.com are administered Once a purchase order is deemed clean, before the transactions are transferred to Order Fulfillment and Trade departments for final processing and shipping
• Certain activities in Salesforce.com are administered Once a purchase order is deemed clean, before the transactions are transferred to Order Fulfillment and Trade departments for final processing and shipping
• Sales Operations Analyst, Order Management as the first point of contact for all escalations concerning Sales Orders require a strong analytical skill and understanding of complex policies and licensing processes
• Collaborate with other external and internal departments to quickly resolve customer concerns
• Interact directly with PAN Distributors, PAN Channels Distributors, PAN Channels and Sales Reps. as required
• Liaises with Sales Rep, Renewal Rep, Deal Desk  for opportunities and quotes related issues, with Deal desk for pricing and quotes matters
• Sales Operations Analyst, Order Management may collaborate with Field Sales Ops. NPI Sales Ops. Sales Support, Channels Ops, Product Compliance teams for any operational issues and Data Account team for account registration related issues
• Liaises with Fulfillment, Trade and Logistics teams to relay compliance, shipment and delivery information/documentations, Tracking and communicating any order matters (e.g order status, shipment status, serial number, etc) to both internal and external stakeholders

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Science

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

WHAT YOU WILL NEED:

• Must have skills/tools/experience: Incident Management, Change Management. ITIL

• Nice to have skills/tools/experience: ITIL, ServiceNow, Financial Industry experience

• At least 5 years of relevant experience

• Must be willing to work on a Hybrid setup (twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (located near Magallanes MRT Station, EDSA)

• Must be willing to work from 8:00am to 5:00pm Australia Time with on-call rotation

• College Undergraduates and Non-Bachelor's Degree holders with relevant experiences are welcome to apply

• Considerable knowledge of incident and problem management principles, procedures and techniques

• Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ITIL)

• Strong knowledge of issue resolution and escalation practices

• Knowledge of FIS products and services

• Broad knowledge of IT infrastructure

• Ability to apply analysis and creative thinking when solving problems and conflict

• Ability to provide acute attention to detail

• Ability to communicate effectively to all levels within the organization

• Ability to manage multiple incident tasks simultaneously

• Conflict resolution and facilitation skills

• Decision making ability within specified parameters

• Independent and collaborative decision making

• Skilled at identifying and implementing process improvements

• Ability to effectively establish and maintain relationships across the organization

• Excellent written communication skills

• Solid business acumen and an awareness of business implications of decisions

• Demonstrated skill in timely, proactive, responsive follow-through on deliverables

• Ability to organize tasks and priorities effectively and under minimal supervision

• Proven ability to function in an environment that requires flexibility, good judgment and sound decision-making often based on limited information and/or under extreme conditions

WHAT YOU WILL BE DOING:

• Manages global incidents across multiple data center environments to protect production systems critical to business success.

• Ensures contractual service level agreements are met in support of client and company mission-critical business requirements.

• Works across a wide array of product lines and engages various levels of management on a day to day basis.

• Develops, coordinates and promotes incident and problem management activities across the entire enterprise and takes responsibility for effective functioning of these processes across organization.

• Provides immediate response and coordination aimed at minimizing the duration of service interruptions.

• Makes decisions regarding real-time incident resolution activities and selecting client situations for executive & management escalation updates.

• Acts as a liaison between the business and technology teams for high severity incidents (priority 1 and 2 spanning across the entire enterprise and escalates as appropriate.

• Maintains trend data and metrics related to incidents and problems for clients and executive reporting.

• Recommends and documents departmental standards and procedures.

• Consults with other teams on proper integration and correlation of the incident and problem management process and their respective areas.

• Ensures effective and rapid response to major incidents.

• Reviews and recommends, as appropriate, changes to support processes to ensure continuous improvement of the incident and problem management process.

• Facilitates daily, weekly and monthly tactical meetings as well as creates incident reports as determined by business and technology needs.

• Compiles the enterprise post incident report and works with various teams in root cause analysis process to determine cause of incident.

• Other related duties assigned as needed.

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Key Responsibilities

This role is pivotal in overseeing global compensation and benefits initiatives, optimizing HR systems performance, conducting analytics, and refining associated processes within a dynamic chemical manufacturing environment.

Total Rewards

1. Develop, execute, and coordinate the Company’s Total Rewards strategy in alignment with internal stakeholders and shareholders.
2. Spearhead the global annual compensation cycle, including the Incentive Compensation Plan and other compensation schemes.
3. Formulate and implement global or localized Compensation & Benefits policies to ensure competitiveness and compliance.
4. Oversee Total Rewards cost projection, budgeting, and analysis, fostering close collaboration with the finance team.
5. Conduct thorough reviews of third-party payroll vendors to ensure adherence to service level agreements.
6. Continuously evaluate and propose enhancements to total rewards plan design and system functionality.

HRIS:

1. Lead the development of advanced analytics, reporting, and dashboards utilizing tools like Tableau, Power BI, and SharePoint Online.
2. Take ownership of system implementations, encompassing testing plans, documentation, and resolution of system and integration issues.
3. Identify opportunities for workflow enhancements and system optimizations to drive operational efficiency.
4. Ensure the accuracy and integrity of all employee data within the HRIS.

Required Skills:

• Minimum 8 years of hands-on experience in Compensation & Benefits and HRIS implementation within multinational corporations. • Proficiency in Microsoft Excel is essential, coupled with a strong grasp of HRIS systems, including configuration and integration capabilities. • Deep understanding of compensation and benefits principles, practices, and relevant legislation. • Proven track record in data analysis, reporting, and presenting HR metrics effectively. • Strong project management, communication, and interpersonal skills. • Demonstrated analytical mindset and a commitment to data-driven decision-making.

Education:

• Bachelor's degree in business, science, or engineering discipline is required.

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Science

Travel Percentage :

25 - 50%

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

 

About the role: 

A Change Management Analyst is responsible for review and approval of change for basic applications, services, and infrastructure. This role may assist in compilation of quantitative measurements and metrics relating to change activity. Additionally, may be involved in basic process improvement and modification.

What you will be doing:

• Works with infrastructure and application change owners to ensure all requests for change are executed according to defined policy and process so that change is introduced with minimal disruption to the business and meets internal, federal and third party audit requirements.

• Developing and maintaining standardized change management methodologies, tools and best practices.

• Provide guidance and support to team members ensuring everyone is aligned with the current change process.

• Maintains a calendar of approved and agreed upon product release and infrastructure maintenance schedules. Organize and maintain accurate documentation and reporting on the progress and outcomes of change initiatives.

• Reviews completeness and quality of change information entered in the change management system and works with change owners to correct deficiencies.

• Reviews and follows up on non-compliant change as well as change that occurred outside the defined processes.

• Proactively identify and address roadblocks or issues, implementing efficient solutions to ensure smooth change implementation.

• Provides assistance in the coordination and control efforts of extremely large and complex global projects and initiatives.

• Other related duties assigned as needed.

What you will need:

• Must have at least 7 years of work experience in the IT Industry as a Change Management Analyst

• Must have an exposure on managing and driving change initiatives across multiple platforms and line of business following industry standard change management practice and methodologies.

• Strong understanding on ITSM Processes: Incident Management, Problem Management Change Management

• Strong background with ServiceNow and related modules like CMDB and Change/Incident/Problem/Service Request Management

• Experience in moderating change-related discussions, monitoring change lifecycle and preparing report on qualitative data and change KPIs.

• Adept in using Microsoft applications to present change plans, updates, progress, and outcomes to stakeholders.

• Bachelor’s degree in a relative field or equivalent practical experience.

• Excellent time management skills, effectively prioritize and manage multiple tasks and projects simultaneously.

• Good written and verbal communication skills, flexibility, versatility, dependability

• Strong people management skills with the ability to build relationships to drive change efficiently.

• Skilled in identifying and implementing process improvements.

Bonus if you have:

• ITIL certification is a plus.

• Background with Banking and Payments

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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