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Position Overview: We are seeking a dedicated Customer Service Officer to join our team and oversee the day-to-day shift allocation for external staff, ensuring timely and efficient matching of staff to client requirements. The successful candidate will utilize Sandwai | Home and Disability Care Software for staff allocation and bookings, maintain communication with nurses and clients, and address any complaints or concerns promptly. Additionally, the Customer Service Officer will participate in operations meetings to provide updates on Bureau and Home Care status and work towards achieving set targets by management.
Key Responsibilities:
· Allocate shifts to external staff in a timely manner, based on client requests and requirements.
· Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software.
· Liaise with nurses and clients regularly to ensure proper staff allocation and address any concerns or requests.
· Notify clients and staff of shift confirmations and ensure effective communication of information to colleagues and management.
· Monitor and address complaints or concerns raised by field staff and clients, escalating to management when necessary.
· Ensure external staff receive their rosters accurately in the system, especially when multiple clients require service within an allocated timeframe.
· Prepare and send report to relevant team/department before end of shift.
· Participate in operations meetings to provide updates on Bureau and Home Care status and contribute to achieving set targets.
· Undertake any other tasks that may arise from time to time, supporting the overall efficiency and effectiveness of the customer service team.
Qualifications:
· Diploma or Bachelor's degree in any field.
· Proven experience in customer service, Experience in a medical or healthcare-related industry will be an advantage but not neccessary.
· Basic computer knowledge. Knowledge of Sandwai or other Allocation software is an advantage.
· Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.
· Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
· Ability to work collaboratively with colleagues and stakeholders at all levels of the organization.
· Flexibility to adapt to changing priorities and requirements.
· Empathetic and patient demeanor, with a genuine desire to support both staff and clients.
Benefits:
· Competitive salary commensurate with experience.
· Ongoing training and professional development opportunities.
· Collaborative and supportive work environment.
Working Hours:
· 24 HRS (Shift On Rotation).
If you are passionate about providing exceptional customer service and making a positive impact in the medical field, we encourage you to apply for this rewarding opportunity. Join our team and help us fulfill our mission of improving healthcare delivery and patient outcomes.
Perks & Benefits
Our company provide wide range of healthcare services which include day care, respite care and home care. This is to ensure each of the clients is able to receive continuous expert care in the VIRTUAL WARD at home from our multidisciplinary team in collaboration with their family doctor to improve the quality of a person's life. WE are designed to help you as a professional healthcare provider in order to maintain independece and aspire the best lfe style possible for the client. Client deserve the best care from you and from us too a "PARTNER"
JOB DESCRIPTION
REQUIREMENT
Founded in 2014, e-banner is one of Hong Kong’s largest digital printing companies. Our main service areas are providing professional digital printing and exhibition installation service. e-banner has been striving to bring online shopping experience and provide quality, speedy and convenient services to the public. e-banner is committed to providing client-oriented digital printing services. Our product information and real-time quotation are available in our professional, speedy, easy and convenient website. e-banner launches Self-Service Platform soon. We support our customers not just select their favourite products, but also check order status and view order history.
Requirements
History 1988 - Incorporation 1989 - Start-up capacity 850 m/ton per month. Increased to 1,000 m/ton per month after 6 months period. Capital started from RM6.0m increased to RM8.0m 1990 - Additional factory block was built, capacity increased to 2,000 m/ton per month, Capital increased to RM14.0m 1991 - Capital increased to 4,000 m/ton per month. Capital reached RM20.0m 1992 - Accreditation for ISO 90002 certification 1996 - Moved to a new location at Bukit Tengah Industrial Park. Land area doubled and capacity doubled to 8,000 m/ton per month. Capital increased to RM35.0m. The investment was over RM80.0m. A fully automated and computerised warehouse system was incorporated and operational 1999 - Become a wholly owned subsidiary of Chin Well Holdings Berhad and successfully listed on the Main Board of KLSE 2001 - Capacity increased to 8,800 m/ton per month 2002 - Accreditation for ISO9001:2000 certification 2009 - Accreditation for ISO9001:2008 certification 2014 - CE products certification Product & Services Manufacturer of carbon steel bolt, nut, screw, pin, rivet, drawn wire and special parts
職位描述
要求
Founded in 2014, e-banner is one of Hong Kong’s largest digital printing companies. Our main service areas are providing professional digital printing and exhibition installation service. e-banner has been striving to bring online shopping experience and provide quality, speedy and convenient services to the public. e-banner is committed to providing client-oriented digital printing services. Our product information and real-time quotation are available in our professional, speedy, easy and convenient website. e-banner launches Self-Service Platform soon. We support our customers not just select their favourite products, but also check order status and view order history.
職位概述:我們正在尋找一名專門的客戶服務官加入我們的團隊,負責監督外部員工的日常輪班分配,確保員工及時有效地滿足客戶的要求。成功的候選人將使用 Sandwai |用於人員分配和預訂的家庭和殘疾人護理軟體,與護士和客戶保持溝通,並及時解決任何投訴或疑慮。此外,客戶服務官將參加營運會議,提供部門和家庭護理狀態的最新訊息,並努力實現管理層設定的目標。
主要責任:
· 根據客戶要求和要求,及時為外部員工分配班次。
· 使用 Sandwai | 維護員工可用性、名冊請求和輪班分配的準確記錄家庭和殘疾人護理軟體。
· 定期與護理人員和客戶聯絡,以確保適當的人員分配並解決任何疑慮或要求。
· 通知客戶和員工輪班確認,並確保與同事和管理階層有效溝通訊息。
· 監控並解決現場工作人員和客戶提出的投訴或疑慮,必要時上報給管理階層。
· 確保外部員工在系統中準確接收他們的名冊,特別是當多個客戶在分配的時間範圍內需要服務時。
· 在輪班結束前準備並向相關團隊/部門發送報告。
· 參加營運會議,提供局和家庭護理狀況的最新信息,並為實現既定目標做出貢獻。
· 承擔不時出現的任何其他任務,支援客戶服務團隊的整體效率和有效性。
資格:
· 任何領域的文憑或學士學位。
· 擁有豐富的客戶服務經驗,醫療或保健相關行業的經驗將是一個優勢,但不是必需的。
· 基本的電腦知識。了解 Sandwai 或其他分配軟體是一個優勢。
· 優秀的口頭和書面溝通能力,能夠清晰有效地傳達複雜訊息。
· 強大的組織能力和對細節的關注,能夠在快節奏的環境中管理多項任務和優先事項。
· 能夠與組織各級的同事和利害關係人協作。
· 靈活地適應不斷變化的優先事項和要求。
· 具有同理心和耐心,真誠地希望支持員工和顧客。
好處:
· 與經驗相稱的具競爭力的薪資。
· 持續培訓和專業發展機會。
· 協作和支持性的工作環境。
工作時間:
· 24 HRS(輪班換檔)。
如果您熱衷於提供卓越的客戶服務並在醫療領域產生正面影響,我們鼓勵您申請這個獎勵機會。加入我們的團隊,幫助我們履行改善醫療服務和病患治療結果的使命。
津貼和福利
Our company provide wide range of healthcare services which include day care, respite care and home care. This is to ensure each of the clients is able to receive continuous expert care in the VIRTUAL WARD at home from our multidisciplinary team in collaboration with their family doctor to improve the quality of a person's life. WE are designed to help you as a professional healthcare provider in order to maintain independece and aspire the best lfe style possible for the client. Client deserve the best care from you and from us too a "PARTNER"
Job Responsibilities:
Requirements:
Perks & Benefits
History 1988 - Incorporation 1989 - Start-up capacity 850 m/ton per month. Increased to 1,000 m/ton per month after 6 months period. Capital started from RM6.0m increased to RM8.0m 1990 - Additional factory block was built, capacity increased to 2,000 m/ton per month, Capital increased to RM14.0m 1991 - Capital increased to 4,000 m/ton per month. Capital reached RM20.0m 1992 - Accreditation for ISO 90002 certification 1996 - Moved to a new location at Bukit Tengah Industrial Park. Land area doubled and capacity doubled to 8,000 m/ton per month. Capital increased to RM35.0m. The investment was over RM80.0m. A fully automated and computerised warehouse system was incorporated and operational 1999 - Become a wholly owned subsidiary of Chin Well Holdings Berhad and successfully listed on the Main Board of KLSE 2001 - Capacity increased to 8,800 m/ton per month 2002 - Accreditation for ISO9001:2000 certification 2009 - Accreditation for ISO9001:2008 certification 2014 - CE products certification Product & Services Manufacturer of carbon steel bolt, nut, screw, pin, rivet, drawn wire and special parts
工作職責:
要求:
津貼和福利
History 1988 - Incorporation 1989 - Start-up capacity 850 m/ton per month. Increased to 1,000 m/ton per month after 6 months period. Capital started from RM6.0m increased to RM8.0m 1990 - Additional factory block was built, capacity increased to 2,000 m/ton per month, Capital increased to RM14.0m 1991 - Capital increased to 4,000 m/ton per month. Capital reached RM20.0m 1992 - Accreditation for ISO 90002 certification 1996 - Moved to a new location at Bukit Tengah Industrial Park. Land area doubled and capacity doubled to 8,000 m/ton per month. Capital increased to RM35.0m. The investment was over RM80.0m. A fully automated and computerised warehouse system was incorporated and operational 1999 - Become a wholly owned subsidiary of Chin Well Holdings Berhad and successfully listed on the Main Board of KLSE 2001 - Capacity increased to 8,800 m/ton per month 2002 - Accreditation for ISO9001:2000 certification 2009 - Accreditation for ISO9001:2008 certification 2014 - CE products certification Product & Services Manufacturer of carbon steel bolt, nut, screw, pin, rivet, drawn wire and special parts
要求
History 1988 - Incorporation 1989 - Start-up capacity 850 m/ton per month. Increased to 1,000 m/ton per month after 6 months period. Capital started from RM6.0m increased to RM8.0m 1990 - Additional factory block was built, capacity increased to 2,000 m/ton per month, Capital increased to RM14.0m 1991 - Capital increased to 4,000 m/ton per month. Capital reached RM20.0m 1992 - Accreditation for ISO 90002 certification 1996 - Moved to a new location at Bukit Tengah Industrial Park. Land area doubled and capacity doubled to 8,000 m/ton per month. Capital increased to RM35.0m. The investment was over RM80.0m. A fully automated and computerised warehouse system was incorporated and operational 1999 - Become a wholly owned subsidiary of Chin Well Holdings Berhad and successfully listed on the Main Board of KLSE 2001 - Capacity increased to 8,800 m/ton per month 2002 - Accreditation for ISO9001:2000 certification 2009 - Accreditation for ISO9001:2008 certification 2014 - CE products certification Product & Services Manufacturer of carbon steel bolt, nut, screw, pin, rivet, drawn wire and special parts
About the hiring company
This is a forward looking organization specializing in business travel support services. They have been in the business of providing quality chauffeured limousine services and hire-and drive car rental for over two decades in Malaysia. Currently they are looking for accounting qualified candidates to become part of the Finance team to manage the full functions of accounting and finance of the organization at Bandar Bukit Jalil in outskirts of Kuala Lumpur.
The job role
This role is full time permanent position reporting to Accountant within the Finance Department.
The incumbent will support the Accountant in the day-to-day accounting functions in the Finance Department. Main responsibilities will be to manage AR and AP functions plus if capable manage the full set of accounts and preparation of financial and management reporting.
Key duties
*Production of month end management accounts including P&L,balance sheet and cash flow forecasting.
*Management of accruals, prepayments, depreciation and petty cash month journals.
*Reconciliation of monthly key ledger balance sheet and profit and loss accounts.
*Maintain accounting records and database.
Candidate Profile and attributes
We are looking for female candidate in age group 25-35. She must possess minimum LCCI Diploma qualification in Accounting or at best a Bachelor degree or part qualified ACCA/CIMA.
To be considered for this role, candidates must be proficient in spoken and written English plus conversant in BM and Mandarin.
Please note that candidates who are residing within 25 KM radius within the vicinity of Bukit Jalil which include places like Kinrara Puchong, Old KLang Road,Kajang and Seri Kembangan will be most wlecome to apply.
HOW TO APPLY
We appreciate aspiring candidates read our this advertisement before applying. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.
Alternatively, you may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my
Perks & Benefits
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
關於招募公司
這是一個專門從事商務旅行支援服務的前瞻性組織。二十多年來,他們一直在馬來西亞提供優質的專職豪華轎車服務以及出租和駕駛汽車租賃業務。目前,他們正在尋找具有會計資格的候選人加入財務團隊,以管理位於吉隆坡郊區武吉加里爾的組織的全部會計和財務職能。
工作角色
該職位是全職永久職位,向財務部內的會計師報告。
任職者將支援會計師履行財務部的日常會計職能。主要職責是管理 AR 和 AP 職能,如果有能力的話,還可以管理全套帳目以及財務和管理報告的準備。
主要職責
*月末管理帳目製作,包括損益表、資產負債表和現金流量預測。
*管理應計費用、預付款、折舊和零用現金每月日記帳。
*每月關鍵分類帳資產負債表和損益表的對帳。
*維護會計記錄和資料庫。
候選人簡介和屬性
我們正在尋找25-35歲年齡層的女性候選人。她必須至少擁有 LCCI 會計文憑資格,或最多擁有學士學位或部分合格的 ACCA/CIMA。
要考慮擔任此職位,候選人必須精通英語口語和書面語,並精通國語和普通話。
請注意,居住在 Bukit Jalil 附近 25 公里半徑範圍內的候選人,包括 Kinrara Puchong、Old KLang Road、Kajang 和 Seri Kembangan 等地,將非常歡迎申請。
如何申請
我們感謝有抱負的候選人在申請前閱讀我們的這則廣告。您可以透過JOBSTORE線上申請,點擊下面的申請連結按鈕「申請」提交您的履歷。
或者,您也可以透過我們的電子郵件將您的履歷直接轉發給CHRISJAC : jobs@chrisjac.com.my
津貼和福利
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
工作職責:
工作要求:
工作時間:
津貼和福利
Sunrise Recruit is currently serving multiple esteemed companies with hundreds of vacancies that need to be filled. Do scroll through our job listings to find a suitable job for yourself.
Your dream job might be just at the tip of your finger!
Job Responsibilities:
Job Requirements:
Working hours:
Perks & Benefits
Sunrise Recruit is currently serving multiple esteemed companies with hundreds of vacancies that need to be filled. Do scroll through our job listings to find a suitable job for yourself.
Your dream job might be just at the tip of your finger!
Job Description
The job role for this position will be based at their corporate main office at Bandar Bukit Jalil, in the outskirts of Kuala Lumpur.
The job
The main job responsibilities will be to provide administrative support in the operations of the Business Department. The tasks will include office works,proparing documents related to the business sales activities such as sales contracts and orders,invoicing and maintaining records. This position is regarded as junior level and you will be reporting to the head of the department.
The candidate
This hiring company is specifically looking for female candidates who are in age group 23-32. Candidate should possess minimum SPM/UEC or Diploma qualification in any field. Ideally she should have some 2-3 years of working experience in similar role or office related role.
To be considered for this role, candidates must be proficient in English (spoken & written) plus be conversant in BM and Mandarin/Chinese. On top of that she must be proficient in computer applications skills in MS Word,Excel and internet applications.
Most importantly, candidates who are looking for this administration role must ensure that she will find it convenient to be based and work at Bandar Bukit Bukit Jalil area.
HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively, candidates may forward resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my
For candidates who wish to seek more information about the job opening or to verify or authenticate the job opening, please e-mail to: jobs@chrisjac.com.my or call us at 03-77258832.
As part of the recruitment process to identify bona fide job applicants, Chrisjac Recruitment does not communicate with candidates via WhatsApp or any other social media channel
Perks & Benefits
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
[Immediate job opening]
About the hiring company
This company is a forward looking organization specializing in business travel support services. They have been in the business of providing quality chauffeured limousine services and hire-and-drive car rental for over two decades in Malaysia. Currently they are looking for accounting qualified candidates to become part of the Finance team to manage the functions of accounting and finance of the organization at Bandar Bukit Jalil in the outskirts of Kuala Lumpur.
The job role
This role is full time permanent position reporting to Accountant within the Finance Department.
The incumbent will support the Accountant in the day-to-day accounting functions in the Finance Department. Main responsibilities will be to manage the accounting functions and preparation of financial and management reporting.
Key duties:
*Production of month end management accounts including P&L,balance sheet and cash flow forecasting.
*Management of accruals, prepayments, depreciation and petty cash month journals.
*Reconciliation of monthly key ledger balance sheet and profit and loss accounts.
*Maintain accounting records and database.
Candidate Profile and attributes
We are looking for female candidate in age group 25-35. She must possess minimum LCCI Diploma qualification in Accounting or at best a Bachelor degree or part qualified ACCA/CIMA.
To be considered for this role, candidates must be proficient in spoken and written English plus conversant in BM and Mandarin and very importantly willing and able to work at Bakit Jalil area.
HOW TO APPLY
We appreciate aspiring candidates read our this advertisement before applying. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.
Alternatively, interested candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my
Perks & Benefits
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
Chrisjac Recruitment is looking for female candidates to fill an immediate position of administration related support roles that have recently arisen from our long standing corporate business client in Bukit Jalil area.
About the role/job
The role is primarily offce based where the incumbent will be responsible for providing administrative support role to the overall business operations and sales activities. The role is challenging as you will handle a variety of responsibilities ranging from generating documents to attending to customers requests. The job would suite a matured outgoing person who enjoys a highly diverse work environment, can easily handle a wide range of customers and suppliers.
Ideal candidate profile
The successful candidate should fulfil the following criteria/requirements:
*Female candidate preferred; matured; recent enthusiastic retirees who are willing to accept junior role will be duly considered.
*Minimum qualification: SPM or Diploma qualification in business related discipline.
*Strong verbal and written communication skills,especially English.
*Intermediate computer skills,including MS Office and internet applications.
HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review.You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively,candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my
Perks & Benefits
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255