Your Browser is Not Supported
To ensure jobstore run smoothly, please use the latest version of the following supported browsers:
Requirements
-With 1+ years of hands-on experience in the fintech or blockchain industry.
-Familiar with professional English email writing.
-Ability to articulate issues or problems to internal departments.
-Knowledge of blockchain would be an advantage.
-The ability to communicate in Mandarin would be an advantage.
-Good and positive attitude with a keen interest in learning.
Responsibility
-Deliver fair outcome to our customers and ensure the quality of service in place.
-Actively share customer feedback with internal departments to improve the customer experience.
-Actively respond to the feedback received from social media.
-Work with internal teams to ensure the pre & post service for all products are in place.
Benefits
-Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
-Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
-Employee engagement, recognition, and appreciation programmes
-Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
-Comprehensive insurance coverage
-Festival gifts, Wedding gifts, birthday vouchers, etc.
-Team Building
Perks & Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Job Summary:
Join us as a Customer Service Representative and be a key player in delivering exceptional support to our clients. Your role involves addressing customer inquiries and resolving concerns through various channels like phone calls, email, and chat.
Key Responsibilities:
Requirements:
Perks & Benefits
Top reasons to work with CWG.
1. Healthy and positive culture
2. Comfortable working environment
3. Strong learning and development plans
4. Professional on-job training
5. Better career opportunity
6. Flexible working arrangement
7. Convenient office location
8. Attractive benefit structure
CWG Markets Sdn Bhd is a leading support service company in the financial industry that services financial derivative trading platforms. helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. Our expertise and strong Asian footprint have made us a trusted partner for clients, particularly high-growth, new trading platforms and brokers looking to tap the region’s growth potential.
Summary:
As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.
Your Missions:
Our Requirements:
。
Perks & Benefits
Top reasons to work with CWG.
1. Healthy and positive culture
2. Comfortable working environment
3. Strong learning and development plans
4. Professional on-job training
5. Better career opportunity
6. Flexible working arrangement
7. Convenient office location
8. Attractive benefit structure
CWG Markets Sdn Bhd is a leading support service company in the financial industry that services financial derivative trading platforms. helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. Our expertise and strong Asian footprint have made us a trusted partner for clients, particularly high-growth, new trading platforms and brokers looking to tap the region’s growth potential.
Interested candidate can direct apply via online or by sending full resume to "hr@gskm.com.my".
Perks & Benefits
GSK TECHNOLOGY (M) SDN BHD, was established in year 2002 in Malaysia in automotive industry. We are a global company with its owned main office located in Taiwan has first established in 1953 and having office in Malaysia office at Bukit Beruntung Rawang, Selangor.
Our company is a medium size company, with expansion of plant, build and in achieving our goals, we are looking for suitable candidate working together!
要求
-擁有1年以上金融科技或區塊鏈產業的實務經驗。
-熟悉專業的英文電子郵件寫作。
- 能夠向內部部門闡明問題或問題。
-了解區塊鏈將是一個優勢。
-能夠用國語溝通將是一個優勢。
-良好正面的態度,對學習有濃厚的興趣。
責任
-為我們的客戶提供公平的結果並確保服務品質到位。
-積極與內部部門分享客戶回饋,改善客戶體驗。
-積極回應從社群媒體收到的回饋。
-與內部團隊合作,確保所有產品的售前售後服務到位。
好處
-具競爭力的薪資待遇(底薪+交通補貼+夜班補貼+豐厚的KPI獎金計畫+年度獎金)。
-絕佳的成長和晉昇機會:我們為您提供支援、技能發展、輔導機會和培訓計劃,以幫助您取得成功。
-員工參與、認可和讚賞計劃
-提供年假、病假、住院假、婚假、產假、陪產假等多種福利。
- 全面的保險保障
-節日禮物、結婚禮物、生日禮券等。
-團隊建立
津貼和福利
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Education Level
Skill & Experience
Perks & Benefits
Interested candidates may Apply Online or Email to hr@rokko.com.my or kindly contact Ms Lim at 0 12-782 2770
We are a leading provider of solutions and manufacturing equipment for semiconductor advanced packaging industries. If you are dynamic, creative, able to work independently and want to be an integral part of our dynamic team, we urge you to apply for these positions.
Why join us?
Good working environment Opportunities for enhanced learning Excellent benefit Make a difference in the community
教育程度
技能和經驗
津貼和福利
有興趣的候選人可以在線申請或發送電子郵件至 hr@rokko.com.my 或致電 0 12-782 2770 聯繫林女士
We are a leading provider of solutions and manufacturing equipment for semiconductor advanced packaging industries. If you are dynamic, creative, able to work independently and want to be an integral part of our dynamic team, we urge you to apply for these positions.
Why join us?
Good working environment Opportunities for enhanced learning Excellent benefit Make a difference in the community
有興趣的候選人可以直接在線申請或將完整簡歷發送至“hr@gskm.com.my”。
津貼和福利
GSK TECHNOLOGY (M) SDN BHD, was established in year 2002 in Malaysia in automotive industry. We are a global company with its owned main office located in Taiwan has first established in 1953 and having office in Malaysia office at Bukit Beruntung Rawang, Selangor.
Our company is a medium size company, with expansion of plant, build and in achieving our goals, we are looking for suitable candidate working together!
You must have:
It would be ideal if you had:
Official account of Jobstore.
We are recruiting for a Customer Service Consultant within the Guildford Branch
You have the opportunity to join our team and become one of the faces of Skipton Building Society. We are also interested in who you are as a person. Why? Because our membership is made up of many different kinds of people and we want our employees to be just as diverse.
Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.
You will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer. By really listening to, and getting to know our customers, you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs. All the while providing a straightforward, helpful service that lets your enthusiasm shine through.
Together, you can help us build a better Society
Who Are We?
Not just another building society. Not just another job.
We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members.
Our colleagues say Skipton Building Society is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.
Whatever your background, and whatever your goals, we will help you take the next step towards a better future.
Branch Life
Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via our contact centre. In branch we can support our customers face to face, virtually and by outbound contact so we are reaching our customers at relevant times. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.
For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.
What Is In It For You?
Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790.00 per annum.
25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days after 5 years.
Holiday trading scheme allowing the ability to buy and sell additional annual leave days
Generous employer pension contributions – up to 10% per annum dependent on employee selection
Access to the Lifeworks, via telephone or online 24/7. Giving free access to wellbeing apps, including Employee Assistance Programme and online employee discount platform including retailers, entertainment, eating out and travel.
There are always initiatives to get involved with charities with two paid volunteering days for you to use each year.
What Will You Be Doing?
Engaging, understanding and identifying customer needs through asking great questions, listening to customers specific circumstances and tailoring the relevant solution to their needs whilst ensuring the right outcome for the customer and the society.
Acting as the first point of contact for customers in branch with enthusiasm and a desire to help our customers.
Proactively contacting our customers over the phone to identify and discuss their needs.
Educate each customer on a range of products and services as well as the different communication channels they can utilise to engage with us directly.
Use internal systems to ensure that a customer’s records are accurately maintained and are up to date, whilst ensuring vulnerable customers are identified and supported appropriately.
Adhere to and understand the appropriate policies, standards, controls and limits of authority applicable to your role, supported by training, coaching and appropriate communication.
What Do We Need From You?
Passion about delivering exceptional customer service
Enjoy meeting new people and engaging in purposeful conversation
Work well with others, with a ‘one-team’ mindset across multiple channels.
Have excellent communication, engagement and listening skills
React fast when the day gets busy and handle a wide variety of different customers – with excellent time management
Are able to deliver outstanding customer service either from a face to face or a telephony background
Are open to a broad range of activities even if outside of standard expectations
Are able to grow, adapt and change accommodating business needs and priorities
Proud member of the Disability Confident employer scheme
Official account of Jobstore.
Job Introduction
We are recruiting for a Customer Service Consultant within Lincoln branches.
You have the opportunity to join our team and become one of the faces of Skipton Building Society. We are also interested in who you are as a person. Why? Because our membership is made up of many different kinds of people and we want our employees to be just as diverse.
Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.
You will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer. By really listening to and getting to know our customers you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs, all the while providing a straightforward, helpful service that lets your enthusiasm shine through.
Together, you can help us build a better Society
This is a multi-site role within Lincoln, Newark and Nottingham Branches. However, this position is mainly based within Lincoln
Who Are We?
Not just another building society. Not just another job.
We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members.
Our colleagues say Skipton Building Society is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.
Whatever your background, and whatever your goals, we will help you take the next step towards a better future.
Branch Life
Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via the telephone and our contact centre. We can support all our customers calls from our branches via our telephony system. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.
For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.
What Is In It For You?
Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790.00 per annum.
25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximumof 30 days after 5 years.
Holiday trading scheme allowing the ability to buy and sell additional annual leave days
Generous employer pension contributions – up to 10% per annum dependent on employee selection
Access to the Lifeworks, via telephone or online 24/7. Giving free access to wellbeing apps, including Employee Assistance Programme and online employee discount platform including retailers, entertainment, eating out and travel.
There are always initiatives to get involved with charities with two paid volunteering days for you to use each year.
What Will You Be Doing?
Engaging, understanding and identifying customer needs through asking great questions, listening to customers specific circumstances and tailoring the relevant solution to their needs whilst ensuring the right outcome for the customer and the society.
Acting as the first point of contact for customers in branch and over the phone with enthusiasm and a desire to help our customers.
Proactively contacting our customers over the phone to identify and discuss their needs.
Educate each customer on a range of products and services as well as the different communication channels they can utilise to engage with us directly.
Use internal systems to ensure that a customer’s records are accurately maintained and are up to date, whilst ensuring vulnerable customers are identified and supported appropriately.
Adhere to and understand the appropriate policies, standards, controls and limits of authority applicable to your role, supported by training, coaching and appropriate communication.
What Do We Need From You?
Passion about delivering exceptional customer service
Enjoy meeting new people and engaging in purposeful conversation
Work well with others, with a ‘one-team’ mindset across multiple channels.
Have excellent communication, engagement and listening skills
React fast when the day gets busy and handle a wide variety of different customers – with excellent time management
Are able to deliver outstanding customer service either from a face to face or a telephony background
Are open to a broad range of activities even if outside of standard expectations
Are able to grow, adapt and change accommodating business needs and priorities
This is a multi-site role within Lincoln, Newark and Nottingham Branches. However, this position is mainly based within Lincoln
Proud member of the Disability Confident employer scheme
Official account of Jobstore.
We are recruiting for a Customer Service Consultant within the Reigate Branch
You have the opportunity to join our team and become one of the faces of Skipton Building Society. We are also interested in who you are as a person. Why? Because our membership is made up of many different kinds of people and we want our employees to be just as diverse.
Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.
You will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer. By really listening to, and getting to know our customers, you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs. All the while providing a straightforward, helpful service that lets your enthusiasm shine through.
Together, you can help us build a better Society
Who Are We?
Not just another building society. Not just another job.
We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members.
Our colleagues say Skipton Building Society is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.
Whatever your background, and whatever your goals, we will help you take the next step towards a better future.
Branch Life
Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via our contact centre. In branch we can support our customers face to face, virtually and by outbound contact so we are reaching our customers at relevant times. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.
For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.
What Is In It For You?
Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790.00 per annum.
25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days after 5 years.
Holiday trading scheme allowing the ability to buy and sell additional annual leave days
Generous employer pension contributions – up to 10% per annum dependent on employee selection
Access to the Lifeworks, via telephone or online 24/7. Giving free access to wellbeing apps, including Employee Assistance Programme and online employee discount platform including retailers, entertainment, eating out and travel.
There are always initiatives to get involved with charities with two paid volunteering days for you to use each year.
What Will You Be Doing?
Engaging, understanding and identifying customer needs through asking great questions, listening to customers specific circumstances and tailoring the relevant solution to their needs whilst ensuring the right outcome for the customer and the society.
Acting as the first point of contact for customers in branch with enthusiasm and a desire to help our customers.
Proactively contacting our customers over the phone to identify and discuss their needs.
Educate each customer on a range of products and services as well as the different communication channels they can utilise to engage with us directly.
Use internal systems to ensure that a customer’s records are accurately maintained and are up to date, whilst ensuring vulnerable customers are identified and supported appropriately.
Adhere to and understand the appropriate policies, standards, controls and limits of authority applicable to your role, supported by training, coaching and appropriate communication.
What Do We Need From You?
Passion about delivering exceptional customer service
Enjoy meeting new people and engaging in purposeful conversation
Work well with others, with a ‘one-team’ mindset across multiple channels.
Have excellent communication, engagement andlistening skills
React fast when the day gets busy and handle a wide variety of different customers – with excellent time management
Are able to deliver outstanding customer service either from a face to face or a telephony background
Are open to a broad range of activities even if outside of standard expectations
Are able to grow, adapt and change accommodating business needs and priorities
Proud member of the Disability Confident employer scheme
Official account of Jobstore.
Responsibilities:
1. Act as customers’ representative. Operate as the lead point of contact for any and all matters specific to the customers
2. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
3. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
4. Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
5. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
6. Encourage customer growth and loyalty to the company through continuous support and customer assistance.
7. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
8. Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
9. Understand customers / Vertical Market Needs and determines pricing and selling strategies.
10. Prepares and reviews contract terms and conditions
11. Presents the proposal to the customer.
12. Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.
13. Other relevant duties as assigned
Requirements:
1. Bachelor's degree in engineering with at least 2 years’ relevant sales experience
2. Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
3. Ability to read, analyze, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.
4. Ability to define problems, collect data, establish facts, and draw valid conclusions.
5. Driven to delight the customer with options/offerings to meet their needs.
6. Is willing to learn new options/offerings and upgrade their skillset to better serve customers
Official account of Jobstore.
Official account of Jobstore.
Our client works as an outsourcer for a number of partworks clients who specialise in providing a variety of magazine collection subscriptions to its customers. We cover an exciting range of magazine collections such as comic heroes, crafts & cooking, technology, kids, sci-fi fantasy, model making, sports and military history.
The Contact Centre Consultant will be responsible for responding to emails, answering calls, dealing with customer quires on our system. You will be communicating directly with customers on the phone, by email, social media and live web chat. The purpose of the job is to provide a fantastic customer experience by always responding quickly and professionally.
The suitable candidate will be welcomed into the team where they will work alongside established, skilled consultants to help 'raise the bar' in terms of customer experience. Growth and development are encouraged and supported and over time will have the opportunity to progress their role and take on additional duties. This added responsibility being rewarded with a salary increase.
Why work for us?
Salary: £23,795.20 (OTE £26,195)
Location: Ringwood.
Contract: Temp to Perm
Start Date: 8th April
Hours: 40 paid hours per week.
Shifts: A rota is supplied every two weeks with your working hours. Typical working hours for this role are 7.00am - 3.30pm, and 9.30am - 6.00 pm. Contracted hours are 7.00am - 10.00pm Monday to Sunday.
You occasionally may be required to cover weekends when required by the business. The weekend shift will cover the hours between 9.00am-5.30 pm.
If this sounds like the role for you then apply now!
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Official account of Jobstore.