Total 300 Technical Support Engineer job vacancies in The United States of America

The Opportunity

• Work with a well-established computer and electronics company
• Working Hour: Monday – Friday 9am – 6pm
• Work location: Central

The Talent

• Fluent in both spoken and written English, with excellent communication skills and the ability to interact with users of different levels and backgrounds.
• Proficient in using Help desk tool to manage tickets for users, follow up on issues, and provide timely resolutions.
• Able to provide day to day support for end users on various desktop related issues, such as printer, Outlook, OS, etc.
• Experienced in building machines for end users in case of machine crash, and ensuring data backup and recovery.
• Proactive in identifying the root causes of issues and providing fixed solutions, as well as escalating complex problems to relevant teams or vendors.
• Responsible for managing VIP users' issues and communicating with them professionally and courteously, while meeting their expectations and needs.

The Job

• Manage Help desk tool and manage tickets for users.
• Reset password for user and provide day to day support for end users.
• Provide any technical help for desktop related issues, like printer, Outlook, OS issue.
• Build machine for end user in case machine is crashed.
• Identify the issues pro-actively and provide fixed solution.
• Manage VIP users for their day to day issues

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to patricia.teo@adecco.com.

All shortlisted candidates will be contacted. All the best!

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

• Discovery of ground-breaking technologies and solution scoping with expertise in various decarbonisation solutions world-wide.
• Provide strategic direction, advice and training on aspects of technology commercialization and intellectual property protection, design GTM strategy and capturing customer value proposition.
• Building integrated solution, developing innovation pipelines and customization of new solutions in-line with company’s sustainable strategy.
• Creating new solutions and innovating by creative combination of existing product portfolio, and developing customized solutions, including first to markets.
• As part of the expert team, you will also bring together and coordinate with other technical experts in building proposal for customer.

Job Requirements:

• Language proficiency in English, and Mandarin.

• At least more than 3 years of commercialisation, technology transfer experience and/or implementation of innovation solution. Previous working experience in consulting firm and business analyst will be a bonus.
• Up-to-date knowledge on latest technology but not limited to sustainable materials, CCUS, green energy solutions, artificial intelligence, generative AI and 3D printing.
• Familiar with concept of LCA and software such as OpenLCA, SimaPro, or other LCA software.
• Knowledgeable on ISO 14040 and ISO 14044 and other industry standards including Greenhouse Gas Protocol, ISO 14067, SBTi, and TCFD would be an asset.
• Proficient with Microsoft Office.
• Interested in the opportunity to help businesses address global challenges such sustainability and decarbonisation needs.
• Strong public speaking and facilitation skills; advantageous to have workshop facilitation experience but not mandatory.
• Applicants must have language proficiency in English, and Mandarin.
• Suitable for freelance consultant with background in engineering, and/or business management who are keen to be part of a lean team and building in-house capacity.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at susmita.sahu@adecco.com.

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Qualification

An ideal candidate should have:

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings

The candidate would need to possess the below skills/expertise:

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

Job Responsibilities:

Accountable for overall Informatica Support delivery for project
Manage and Drive all the client meetings independently
Provide regular and proactive status reports to Client on Informatica tickets
Work with Junior resource in the team and ensure all Informatica support tickets/assigned actions are delivered on time and with good quality
Should be able to articulate the incidents/business impact and work confidently with Informatica Vendor and Infrastructure teams to resolve the issues
Manage and guide junior resources.
Maintain Runbooks /Standard operating guides and manuals

Job Requirements:

Skillset: Informatica Power Center and Designer Tools Server Admin Support Unix/Linux Informatica Upgrade Support (Good to have)

Good Attitude and Communications Team Management Tableau knowledge (Good to Have)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at saghana.sithara@adecco.com
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Manages user requests & incidents in a timely manner

• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification.
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

Ensures Daily support tasks

• Ensures sanity checks are performed (morning, evening) and on-calls duty.
• Contributes to change requests, urgent data modifications and INTPRODs executions.
• Escalates issues if need be, but remains the main point of contact for the user

Pushes for sustainable resolutions and sustain knowledge management

• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management).
• Contributes to major incident reports and post-mortems when required.
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation.
• Keeps the support documentation up-to-date.

Acts as the IT Run preferred communication channel with all stakeholders.

• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and CAGIP stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.

Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Job Qualification

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.
• Communication with end-users via phone, chat, email, and/or a support ticketing.
• Analyze and manage incidents/problems/requests coming from users.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
• Readressing the issue towards L3 application or infrastructure teams.
• Supervise and monitor daily and monthly jobs.
• Handle user request by working closely with project, infrastructure and production teams.
• Process and issue daily, weekly and monthly reporting on data and tickets.
• Able to work in shifting schedules (ASIA and EMEA).

Job Qualification

Education Bachelor or better – Computer Science or related field, work experience in the industry certification will be an advantage.

This position requires a minimum of 1+ years of experience in supporting or developing application.

Mandatory:

• Possesses strong analytical, logical and problem solving skills.
• Technical background (basic/intermediate knowledge of databases, application servers and programming languages).
• Excellent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.
• Possesses strong written and verbal communication skills in English.
• Strong perseverance, diligence towards attaining goals and effective time management.
• Self-motivated, flexible and an excellent team player.
• Understanding and respect of cultural diversity.
• Ability to multi-task and work independently with minimal supervision.
• Understand concepts of IT Production environment and deployment process.

Nice to Have

• Experience working in the financial industry or a similarly regulated environment.
• Knowledge around software development, cybersecurity, application support is a plus.
• Programing or scripting skills for automation purpose.

Other Professional Skills and Mind-set

• Strong communication (written, and verbal) in English is a must.
• Proactive style of working, organizational skills.
• Strong analytical and problem solving skills.
• Ability to multi-task and work independently with minimal supervision.
• Team player mindset.
• Understanding and respect of cultural diversity.

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Lead and mentor a team of support analyst, you will be responsible for overseeing the daily operations of technical support team as well as participating as an active member of the team. As a Support Lead, this position will partner with the Paris counterpart to deliver exceptional support by organize work, build reports, handle escalations, and most importantly working on continues improvement and efficiency increase by optimizing the process and automating the support work.

To ensure user requests & incidents in a timely manner

• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification.
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
  

Ensures Daily support tasks

• Ensures sanity checks are performed (morning, evening) and on-calls duty.
• Contributes to change requests, urgent data modifications and INTPRODs executions.
• Escalates issues if need be, but remains the main point of contact for the user.
  

Pushes for sustainable resolutions and sustain knowledge management

• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management).
• Contributes to major incident reports and post-mortems when required.
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation.
• Keeps the support documentation up-to-date.
  

Acts as the IT Run preferred communication channel with all stakeholders

• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and CAGIP stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.
  

Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Job Qualification

Leadership Skills

• Lead the elaboration of a production issues with business stakeholders and concerned IT teams.
• Lead the problem management with the application teams, identify action and followup the implementation roadmap.
• Lead, Manage and Mentor the work of support analyst under you for their key responsibilities.
• Lead and ensure the continues optimization of production activity in form of automation.
• Lead as a liaison between Business users, Operations and IT team for all support requirements.
• Lead Incident & Problem Management related actives.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Experience in leading transformation/Implementation for Monitoring tools & Automation.
• Strong experience in communicating and managing Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Must have prior experience in leading team and aligning with Management.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 8 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

Job Responsibilities:

• Engage in the maintenance and support activities, which include perform troubleshooting, incident response, and patching in a timely manner.
• Work with end users, architects, and team lead in developing and implementing Unix and Linux related configuration changes based on requirements.
• Evaluate Unix and Linux platforms architecture and make recommendations as required.
• Coordinate with vendors and support team on problem resolution, implementation issues and upgrades.

Job Requirements:

• Strong Experience in RHEL 7 (or higher) administration, implementation & Troubleshooting.
• Experience in OS installation, configuration and fine tuning.
• Experience Linux security, OS hardening, Auditing.
• Experience NFS / DNS / Automount administration and LVM / GFS
• Filesystem administration
• Experience H/W troubleshooting & Vendor coordination.
• Experience in Incident management, Change management, Configuration management.
• Experience in Using Azure DevOps
• Experience in Log monitoring/maintenance.
• Very Good Experience Redhat OS repo creation & Troubleshooting for Patching (Red hat Satellite management experience preferred)
• Deep Experience Linux Crash dump analysis, logs analysis
• Experience in Squid Proxy server, Splunk installation, SMTP server, Apache & Tomcat webserver.
• Good experience in automating with Shell scripting.
• Experience in Public cloud knowledge preferably Azure Cloud.

1 - Estimation and Planning (P2 - Intermediate)

2 - Quality Management (P2 - Intermediate)

3 - Technical Writing (P2 - Intermediate)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at saghana.sithara@adecco.com
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

MCF

The Opportunity

• Opportunity to work with Banking client
• 5 days work week, Office Hour
• Working location: Central
• Skills: RHEL, Windows, Shell, Infrascturcure, Network, Security

Job Scope

Infrastructure Management

•Drive infra project life cycle – Server provisioning to Cutover.

•Work with infra and app teams on requirement gathering to implementation.

•Review and analyze infrastructure architecture and identify the gaps.

•Perform RHEL OS patching and other administration tasks for cloud projects

•Guide app team to troubleshoot infra related issues.

•Be the SME for Linux administration and automation.

Operation & Process:

•Prepares technical project plans for new initiatives in BAU

•Collaborates with Application teams and other infra teams to develop technical solutions and enhancements.

•Drive the on boarding of new applications on to the production environment.

Maintain Security:

•In accordance with Bank’s security directives, assists to deploy, maintain, and enhance the security of all infrastructure systems through administrative, preventive, detective, and reactive controls, such as change and configuration management, anti-virus measures, patch management, and system scans.

Requirements

•At least 4-7 years of relevant Infrastructure support and OS administration

•Minimum 3 years hands-on working experience managing production application support

•Knowledge in MQ, Elastic Search, AWS would be preferred

•Hands-on experience in RHEL 6/7 OS patching, administration and shell scripting.

•Good command in Microsoft Office products.

•Experience in monitoring tools like Dynatrace would be handy.

REQUIRED PROFILE

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to prasant.sirohi@adecco.com to drop your resume
• All shortlisted candidates will be contacted.

Prasant Sirohi

Direct Line: +65 66977951

EA Licence Number: 91C2918

Registration Number: R22106307

Job Description

As part of a team, implement and optimize cryptographic algorithms to a high level of precision and efficiency

Test the team’s implementations for bugs and for potential performance optimizations

Requirements

Strong background in C and assembly-level programming (ARM and/or x86), including SIMD techniques

Thorough understanding of computer microarchitectures

Solid knowledge of modern cryptology primitives, including but not limited to post-quantum key exchange, signature and symmetric encryption algorithms

Experience in secure coding and profiling

Next Step

Click “apply” or send resume to: Ryce Ryce.Fan@adecco.com

EA Licence No.91C2918| Personnel Registration No. R23117258

The Opportunity

• Adecco is partnering with a leading bank to look for a Business Management Support executive.
• Office Location: MBFC
• Starts off as a 12 months contract

The Job

1) CWF to develop and implement marketing strategies for Remittance, Ecosystem and Marketplace

2) To coordinate with internal teams and external agencies to manage and optimize digital marketing platforms, including social media channels, email marketing, website, and other online channels

3) Responsible for launching experiments leveraging on AIML/Gen AI to drive Remittance, Ecosystem and Marketplace business

4) To analyze marketing data and metrics to track campaign performance and identify areas for improvement.

5) To lead the setup of control towers with clear definition of success metrics and focus on driving top funnel traffic and business outcomes

6) Collaborate with cross-functional teams to ensure marketing initiatives align with overall business objectives.

The Talent

• 4-7 years of related working experience (eg. marketing, PMO, ops, assistant product manager etc.)

Next Step

• We could contact you in the soonest time if you directly send your resume to: amos.tan@adecco.com
• Email Topic: Apply BMS
• We regret to inform that only shortlisted candidates will be contacted

The Opportunity

• Adecco is partnering with a leading bank to look for Operations Support Staff and provide operational and administrative support to primarily ensure efficient operations of Singapore’s Global Hospitality Services (GHS).
• Office Location: Asia Square
• Starts off as a 9 months contract

The Talent

• Operations, administration or assistant experience in similar areas (i.e. executive, hospitality and food & beverage services
• Experience in third party vendor management is ideal
• Experience of client liaison or relationship management or teamwork
• Fundamental understanding of controls and associate processes
• 4 years of related working experience. On the job knowledge is more important than qualifications.

The Job

• Operational, administrative, and analytical support to the Singapore & Asia Clusters GHS Team
• Support daily operational requirements when designated on the listed scope above
• Clusters management & statistical reporting support, including data management, governance controls and metrics reporting ensuring integrity of systems and managing any subsequent administration and minimizing risk
• Consolidate and update ad hoc / scheduled reports, metric, organization chart and system / intranet update etc.
• Produce and distribute correspondence memos, letters, and forms etc. to enhance & streamline productivity & communication within the group
• Gather and prepare required information for PO creation, including tracking and follow up on invoices submission to CRU team
• Research and creates presentations
• Organize and schedule meetings and appointments, provide real-time scheduling support by booking appointments and preventing conflicts
• Carry out administrative duties such as filing (both computer and manual), typing, copying, binding, scanning etc.
• Handle sensitive information in a confidential manner
• Book travel arrangements, submit and reconcile expense reports
• Track, review and process periodic e-mailers for wider Citi colleagues communications
• Execute monthly KPI inspection with detailed reporting and its necessary performance updating and archiving
• Support non-employees onboarding including collating necessary documents for background checks and adhering to Citi’s staffing office guidelines

Next Step

• We could contact you in the soonest time if you directly send your resume to: amos.tan@adecco.com
• Email Topic: Apply Senior Ops Support
• We regret to inform that only shortlisted candidates will be contacted

Job description

To analyze, compare and summarize related standard security protocols

To implement and test these security protocols using popular programing languages

To develop and write relevant patents

Requirements

Good knowledge in cryptography, in particular the standardized security algorithms

Familiar with the implementation of security protocol using popular programming languages (C, C++, Java, Python etc.)

Experience with common cryptography libraries, such as OpenSSL

Able to read cryptographic algorithm and implement it

Experience with SIMD instruction set development is preferred

Good ability to analyze, compare and summarize security solutions, in particular security protocols

Good communication skills

Next Step

Click “apply” or send resume to: Ryce Ryce.Fan@adecco.com

EA Licence No.91C2918| Personnel Registration No. R23117258

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

• This role is actively involved in the hardware development process, including requirements definition, architectural design, implementation and
• verification.
• Develops functional diagrams and design the schematic and the layout for hardware applications;
• Performs necessary calculations and analysis for electronic circuit designs.
• Selects and evaluate electronic components and work directly with component suppliers on engineering level;
• Hardware design, development and testing of high speed digital electronic circuits including microcontrollers, FPGA and embedded firmware.
• Conducts and support failure analysis at circuit and component level and prepare comprehensive reports.
• Maintain and evolve the in-house reader, TRIOPs based on the requirements collected and issue reported from the development team
• Analyzes and enhances efficiency, stability and scalability of hardware system resources.
• Designed, developed and implemented firmware to support embedded system product concepts
• Provides hardware training and knowledge sharing to the development team.

Job Requirements:

• Bachelor’s Degree in Electronics/Computer Science or similar technical field
• At least 5 years relevant industry experience in the following areas:
• Schematic design;
• Layout design;
• Working previous hands-on experience with use of Lab equipment/ tools (oscilloscope, measuring devices, hand soldering);
• Proficient with schematic capture and layout design tools, preferably KiCad;
• Demonstrated circuit-level analysis and troubleshooting skills;
• Experience at least 2 years of experience with embedded systems design, including embedded microcontrollers, FPGAs and development board;
• Familiar with communication I/O protocol like UART RS-232, RS-422, RS-485, I2C, I3C, SPI, SWP, ISO 7816
• Familiar with common software and scripting languages used in FPGA development like Verilog, as well as C/C++, python, tcl …
• Excellent interpersonal and team skills yet able to work independently - Highly motivated, excellent team spirit, obsessed with providing quality
• deliverables and is customer oriented
• Excellent Team player with proven ability to accomplish goals through collaboration
• Ability to operate effectively and autonomously across multiple teams in situations of ambiguity leveraging problem solving skills and a willingness
• to learn with only high-level direction
• Prior experience communicating pertinent and technical information to customers and other stakeholders on a regular basis
• Experience with embedded systems. Understands firmware and its components

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at susmita.sahu@adecco.com.

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

Job Responsibilities:

Write IAC Terraform to build Azure Resources Familiar with Windows OS, Azure, Ship-hats, Powershell Perform hardening on Windows OS Experience.

Job Requirements:

MUST have skillset Terraform PowerShell Active Directory knowledge Azure Cloud Windows OS.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at saghana.sithara@adecco.com
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224