Total 3 Senior Executive Technical Lead job vacancies in Selangor

Responsibilities

• Responsible for ensuring the software products developed meet the highest quality standards and to lead a team of testers and work closely with Product Specialist, Business Analyst, Developers, and other stakeholders to coordinate testing activities, develop and implement test plans, execute tests, identify, and document defects, and manage the testing team.
• Develop and implement comprehensive test plans and test cases that meet project requirements and business needs.
• Collaborate with project managers, developers, and other stakeholders to understand project objectives, timelines, and requirements.
• Provide 1:1 coaching to team members if necessary.
• To assist the Heads of Departments in overseeing team members, ensuring departmental alignment with the organization's strategic goals, and prepare comprehensive reports when necessary.
• Adherence to all relevant laws, regulations, and compliance requirements, as well as managing the implementation of and adherence to the organization's/department information security policy and management system in all aspects of operations
• To assist in managing and preparing the department's intellectual property and assets, which encompass methodologies, best practices, technical know-how, knowledge base, processes, and procedural frameworks, and to perform any other tasks as assigned by the middle management.
• Prepare and maintain Test Traceability Matrix that can be used by stakeholders to identify relationships between requirements, test cases and test results as a reference point to track testing activities and ensure comprehensive coverage.
• Stay abreast of latest test automation, automation tools and frameworks also with new trends, open source, continuous integration, and continuous development.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Establish and maintain test schedules, including planning, execution, and reporting.
• Monitor and track defects and ensure that they are resolved in a timely and efficient manner.
• Communicate testing progress and issues to project managers and other stakeholders, including identifying and reporting risks and providing recommendations for mitigation.
• Participate in project planning and status meetings, providing testing expertise and insights as needed.
• Utilize testing tools and technologies to streamline testing processes and improve test coverage, including test automation, performance testing, and security testing.
• Continuously evaluate and improve the testing process, including implementing best practices and identifying opportunities for process optimization and efficiency.

Requirements & Qualification

• Bachelor’s degree in computer science or any related field.
• Minimum 8 years work experience in a similar role is required for this position:
• Have IT knowledge of QA strategy, process, tools and be able to drive and execute software QA projects.
• High attention to detail and solid analytical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Strong knowledge of testing methodologies, test case design, and execution.
• Well-organized, independent, detailed, and able to meet committed deadlines.
• Experience in writing automation test scripts and test execution.
• Working knowledge of test automation software (e.g., Selenium, qTest, Katalon, Appium)
• Experience in JMeter is an added advantage.
• ISTQB certification is an added advantage.

• Nearby public transport
• Casual dress code
• Free-flow pantry
• Regular sports & team activities
• Medical insurance
• Career development opportunities
• Flexi benefit for work-life balance

職責

• 負責確保開發的軟體產品符合最高品質標準，並領導測試人員團隊，並與產品專家、業務分析師、開發人員和其他利害關係人密切合作，協調測試活動、制定和實施測試計劃、執行測試、識別、記錄缺陷並管理測試團隊。
• 制定並實施滿足專案要求和業務需求的全面測試計劃和測試案例。
• 與專案經理、開發人員和其他利害關係人合作，了解專案目標、時間表和要求。
• 如有必要，為團隊成員提供一對一輔導。
• 協助部門主管監督團隊成員，確保部門與組織的策略目標一致，並在必要時準備綜合報告。
• 遵守所有相關法律、法規和合規要求，並管理組織/部門資訊安全政策和管理系統在營運各個方面的實施和遵守
• 協助管理和準備部門的智慧財產權和資產，其中包括方法、最佳實踐、技術知識、知識庫、流程和程序框架，並執行中階管理人員分配的任何其他任務。
• 準備和維護測試可追溯性矩陣，利害關係人可以使用該矩陣來識別需求、測試案例和測試結果之間的關係，作為追蹤測試活動並確保全面覆蓋的參考點。
• 隨時了解最新的測試自動化、自動化工具和框架以及新趨勢、開源、持續整合和持續開發。
• 量化、管理、追蹤和報告測試相關狀態、SLA 和 KPI，並確保負責的產品組合滿足定義的測試轉換 SLA 和 KPI 目標。
• 建立和維護測試計劃，包括計劃、執行和報告。
• 監控和追蹤缺陷並確保及時有效地解決它們。
• 向專案經理和其他利害關係人傳達測試進度和問題，包括識別和報告風險以及提供緩解建議。
• 參加專案規劃和狀態會議，根據需要提供測試專業知識和見解。
• 利用測試工具和技術來簡化測試流程並提高測試覆蓋率，包括測試自動化、效能測試和安全測試。
• 持續評估和改進測試流程，包括實施最佳實踐並識別流程優化和效率的機會。

要求和資格

• 計算機科學或任何相關領域的學士學位。
• 該職位需要至少 8 年類似職位的工作經驗：
• 擁有 QA 策略、流程、工具的 IT 知識，並且能夠推動和執行軟體 QA 專案。
• 高度關注細節和紮實的分析能力。
• 出色的文檔編寫能力。
• 基本的分析和概念思考能力。
• 擁有建立詳細報告和進行簡報的經驗。
• 具備 Microsoft 應用程式（包括 Word、Excel 和 Outlook）的能力。
• 對測試方法、測試案例設計和執行有豐富的了解。
• 組織良好、獨立、詳細且能夠在承諾的期限內完成。
• 具有編寫自動化測試腳本和測試執行的經驗。
• 測試自動化軟體的使用知識（例如，Selenium、qTest、Katalon、Appium）
• 使用 JMeter 的經驗是一個額外的優勢。
• ISTQB 認證是一個額外的優勢。

• 附近的公共交通
• 休閒著裝要求
• 自由流通的食品儲藏室
• 定期體育和團隊活動
• 醫療保險
• 職涯發展機會
• 平衡工作與生活的彈性福利

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Technical Support Specialist is responsible for delivering high-quality technical assistance to customers, ensuring prompt and effective resolution of issues related to our products. The role involves proactive problem-solving, excellent communication, and collaboration with internal teams. The ideal candidate possesses a strong technical background, customer-focused mindset, and the ability to thrive in a dynamic environment. Key responsibilities include responding to customer inquiries, troubleshooting technical problems, creating documentation, conducting training sessions, and maintaining service quality. This position offers an exciting opportunity for individuals who are passionate about technology and dedicated to delivering outstanding customer support.

• Respond to customer inquiries and technical issues via phone, email, or chat in a timely and professional manner.
• Troubleshoot and diagnose technical problems, providing step-by-step solutions or escalating issues to the appropriate team if necessary.
• Collaborate with other departments to resolve complex customer issues.
• Develop a deep understanding of our products and services to provide accurate and effective technical assistance.
• Stay updated on product features, updates, and industry trends to enhance support capabilities.
• Provide feedback to the product development team based on customer interactions to improve product functionality.

Pre-Requisites :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Multilingual especially with the ability to read and write in Mandarin.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in I-City.
• Preferably specializing in Technical & Helpdesk Support or equivalent.
• Full-Time position(s) available.

Are you game?