Total 256 Fresh/Entry Level Tech Support job vacancies in The United States of America

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Description ;

• Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter.
• Update daily container movement planning.
• Plan and coordinate shipments to ensure timely delivery to final destination.
• Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation.
• To coordinate with 3rd party logistics service providers and provide full logistic support to the sales division.
• To liaise with customers for any inquiry.
• Carry out any other tasks that assigned by superior from time to time.

Requirement ;

• Candidate must possess at least Professional Certificate, Diploma or equivalent.
• Required language(s): English & Mandarin
• At least 2 years of experience in the related field is required for this position.
• Good attitude
• Fresh graduates are encouraged to apply too, training provided.

Company Overview

We are a dynamic and reputable total logistics service provider specializing in global ocean freight, transportation and supply chain solutions across various industries. We take pride inproviding our clients with solutions and ideas to resolve their difficulties. We wish to invite suitable candidates to join us.

職位簡介

主要 – 以客戶為導向的服務代表充當聯絡人，準確且有效率地解決客戶可能面臨的任何新問題。確保卓越的服務標準並維持較高的客戶滿意度。

第二——有效管理大量數據，將數據轉化為訊息，將資訊轉化為洞察力。目標是插入、更新和維護準確的資料以確保順利運作。

工作職責：

• 有效管理來電，辨識並獲取客戶需求，實現客戶滿意度
• 處理投訴，限期提供適當解決方案並跟進確保解決
• 技術團隊與客戶之間的內部聯絡
• 解釋數據、分析結果並向管理階層和客戶提供持續報告
• 編譯、驗證準確性並檢查資料是否有缺陷或錯誤，如果可能，糾正任何不相容性
• 保存客戶互動記錄、處理客戶帳戶並歸檔文件

要求：

• 文憑或更高學歷
• 優秀的英語和馬來語溝通和寫作能力
• 精通電腦（Microsoft Office – Word、Excel 等）
• 良好的時間管理能力以及獨立工作和團隊合作的能力
• 提供培訓

津貼和福利

• 中心位置
• 免費小吃/歡樂時光
• 事假

We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.

As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.

Job detail & reponsibilites

• A recognized Degree/Master in Electrical/Mechatronics Engineering or equivalent.
• 1-2 years working experience in related field.
• Working experience in machine design and knowledge in motion control, IOT 4.0 knowledge & PLC programming will be an added advantage.
• Knowledge in electrical wiring drawing.
• Programming knowledge in C#, Visualbasic, C++ and ladder logic programming.
• Troubleshoot product related error.
• Travel outstation to support handlers at customer side.
• Self starter and able to work independently.
• Fresh graduates are encouraged to apply.
• Need to be able speak Mandarin to communicate with Taiwan, If able to speak Japanese will be more advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職責

• 向最終用戶推廣 TLV 系列產品（直接銷售）
• 為經銷商提供服務和支持
• 提供技術支援
• 執行蒸汽疏水閥裝置調查

候選人要求

• 機械工程文憑/學位
• 男 中國人
• 工作經驗：2年工業銷售工作經驗或鼓勵應屆畢業生申請。
• 擁有自己的交通工具並願意出差。
• 良好的溝通和人際交往能力

津貼和福利

• 基本工資+誘人的佣金計劃
• 固定交通津貼（包括汽油和維修）
• 可索取停車費和通行費
• 提供筆記本。
• 新加坡和日本的培訓機會
• 與績效相關的獎金
• 醫療及PA
• 住院（經確認）
• 一週工作5天

Responsibilities 

• To promote the TLV range of products to end-users (direct sales) 
• To service and support the distributors 
• To provide technical support
• To perform steam trap plant surveys 

Candidate Requirements 

• Diploma/Degree in Mechanical Engineering 
•  Male Chinese 
• Working experience : 2 years in industrial sales or Fresh graduates are encouraged to apply.
• Possess own transport and willing to travel. 
• Good communications and interpersonal skills

Perks & Benefits

•  Basic salary + an attractive commission scheme 
• Fixed transport allowance (including petrol and maintenance) 
•  Parking and Tolls claimable 
•  Notebook provided. 
• Training opportunities in Singapore and Japan 
• Performance related bonuses 
• Medical &P.A. 
• Hospitalization (upon confirmation) 
•  5 days work in a week 

Requirment / Scope:

• Installation of electrical system/extra low voltage system (CCTV/ alarm) 
• Candidate must possess at least Primary/Secondary School/SPM/"O" Level in any field.
• Required language(s): English, Mandarin, Bahasa Malaysia
• No work experience required.
• On job training
• Preferably Entry Level specialized in IT/Computer - Network/System/Database Admin or equivalent.
• Own transportation required

http://www.stssb.com/
Installation of electrical system/extra low voltage system (CCTV alarm)

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

要求/範圍：

• 安裝電氣系統/超低壓系統（閉路電視/警報器）
• 候選人必須至少擁有任何領域的小學/中學/SPM/“O”水準。
• 所需語言： 英語、國語、馬來語
• 無需工作經驗。
• 在職培訓
• 最好是 IT/電腦 - 網路/系統/資料庫管理或同等專業的入門專業。
• 需自備交通

http://www.stssb.com/
安裝電氣系統/超低壓系統（閉路電視警報）

津貼和福利

• 員工股權
• 事假
• 個人發展機會

軟體工程是 Exis Tech 工業自動化解決方案的一個非常重要的方面。軟體工程師所在的團隊負責開發、客製化和改進軟體程式碼，使我們複雜的高科技設備能夠正常運作。我們的解決方案用於生產、製造和測試半導體，然後將其整合到最先進的消費性電子產品中，例如手機和汽車行業的 LED 照明解決方案。該職位需要具備以下條件：

職責：

• 根據規範/要求配置和準備軟體。
• 協助新模組/專案的軟體開發。
• 軟體維護。
• 軟體版本管理。
• 新軟體調試。
• 一級技術支援。
• 為最終用戶提供培訓。
• 編寫/修改軟體使用手冊。
• 以監管能力領導新模組/專案的軟體開發。
• 具有監管能力的二級技術支援。
• 為新軟體工程師提供主管培訓。
• 以監理能力撰寫軟體培訓/參考文件。
• 制定計劃並確保以監督能力實現團隊的目標。
• 以監督能力組織團隊內的資源。
• 團隊內具有監督能力的人力資源發展。
• 以監督能力為團隊提供動力和靈感。
• 以監管能力監督並推動合規性。
• 以監督能力發展、改善團隊和部門內的系統和流程。

要求：

• 電機與電子工程學位持有者。
• 鼓勵應屆畢業生申請。
• 良好的英語和馬來語書面和口語溝通能力。
• 優先考慮能說流利普通話的候選人，因為該職位要求候選人與講普通話的客戶打交道。
• 基礎程式設計知識，最好是 Visual Basic 6/.Net 和 Visual C/C++。
• 對電氣/電子電路、數位邏輯、I/O 介面、微控制器和自動化系統有基本的了解。
• 良好的分析和解決問題的能力。能夠獨立工作。
• 願意加班並根據需要出國出差。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Job Requirements:

• 
  Fresh graduates are encouraged to apply
• Main Responsibility is – Document processing, Assist in office
• General Administration
• Proficient in Microsoft Office Applications in
• Microsoft Office and Word
• Able to speak and read English, Bahasa Malaysia.
• Known in SQL accounting software or basic of account is added advantage.
• Able to do Bank reconciliation
•  Issue cheques

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Requirements:

• 
  Fresh graduates are encouraged to apply
• Main Responsibility is – Document processing, Assist in office
• General Administration
• Proficient in Microsoft Office Applications in
• Microsoft Office and Word
• Able to speak and read English, Bahasa Malaysia.
• Known in SQL accounting software or basic of account is added advantage.
• Able to do Bank reconciliation
•  Issue cheques

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Summary

The role involves various duties including but not limited to:

• Accurately and quickly log, assign and / or escalate support tickets through company CRM
• Customer Support via remote applications, phone and email
• Onsite Support where required
• Software and Hardware Testing
• End to End system installations
  End User Training
• After Hours support on a rotating roster
   

Job Requirements

• Candidate must possess at least Diploma/Advance/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/ Professional Degree in Computer Science / Information Technology or equivalent.
• Required language(s) : Bahasa Malaysia and English. Mandarin will be an added advantage.
• Required Skill(s): MySQL, Microsoft Office, PHP,
  Basic Server, Workstation and basic Technical troubleshooting skills is an added advantage.
• Proficiency or familiarity with operating system (Windows, Linux) setup, diagnosis, and basic user operations.
• Preferably Entry Level specialized in Computer Science / Information Technology or equivalent.
• Must have a sense of responsibility, Good Communication skills
• Possess own transportation is an added advantage.
• Fresh Graduates are encouraged to apply
• Vacancies: 2
   

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave

Software Engineering is a very important aspect of Exis Tech's industrial automation solutions. The Software Engineer is part of a team that develops, customizes and improves the software code that allows our complex, high-tech equipment to function. Our solutions are used to produce, manufacture and test semiconductors which are then incorporated into state-of-the-art consumer electronics like mobile phones and LED lighting solutions for the automotive industry. This position requires the following:

Responsibilities:

• Configure and prepare software according to specification/requirement.
• Assist software development for new modules/projects.
• Software maintenance.
• Software version management.
• New software commissioning.
• 1st level technical support.
• Provide training to end users.
• Write/revise software user manual.
• Lead software development for new modules/projects at supervisory capacity.
• 2nd level technical support at supervisory capacity.
• Provides training to new software engineers at supervisory capacity.
• Write software training/reference documents at supervisory capacity.
• Make plans and ensure the fulfillment of the team's purpose at supervisory capacity.
• Organize resources within the team at supervisory capacity.
• Human resource development within the team at supervisory capacity.
• Provides motivation and inspiration to the team at supervisory capacity.
• Supervise and drive compliances at supervisory capacity.
• Develop, improve system and processes within the team and department at supervisory capacity.

Requirements:

• Degree holder of Electrical & Electronic Engineering.
• Fresh graduates are encouraged to apply.
• Good command of English and Bahasa Malaysia written and spoken communication skills.
• Candidates fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients.
• Fundamental programming knowledge, preferably in preferably in Visual Basic 6/.Net and Visual C/C++.
• Fundamental understanding in Electrical/electronic circuit, Digital logic, I/O interface, Micro-controller and Automation systems.
• Good analysis and trouble shooting skills. Able to work independently.
• Willing to work overtime and travel overseas when required.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Requirements:

• 
  Fresh graduates are encouraged to apply
• Main Responsibility is – Document processing, Assist in office
• General Administration
• Proficient in Microsoft Office Applications in
• Microsoft Office and Word
• Able to speak and read English, Bahasa Malaysia.
• Known in SQL accounting software or basic of account is added advantage.
• Able to do Bank reconciliation
•  Issue cheques

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

工作總結

該角色涉及各種職責，包括但不限於：

• 透過公司 CRM 準確快速地記錄、分配和/或升級支援請求
• 透過遠端應用程式、電話和電子郵件提供客戶支持
• 需要時現場支援
• 軟硬體測試
• 端對端系統安裝
  最終用戶培訓
• 輪流值班後的支持
  

工作要求

• 候選人必須至少擁有電腦科學/資訊科技領域的文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位或同等學歷。
• 所需語言：馬來語和英語。普通話將是一個額外的優勢。
• 所需技能：MySQL、Microsoft Office、PHP、
  基本的伺服器、工作站和基本的技術故障排除技能是額外的優勢。
• 熟練或熟悉作業系統（Windows、Linux）設定、診斷和基本使用者操作。
• 最好是電腦科學/資訊科技或同等專業的入門專業。
• 必須有責任感，良好的溝通能力
• 擁有自己的交通是一個額外的優勢。
• 鼓勵應屆畢業生申請
• 職缺：2
  

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 事假