Total 8 Supply Chain Officer job vacancies in Johor

Job description:

• Conduct consultations with patients on treatments and procedures and remain professional and approachable throughout the process.
• To examine patients with care and compassion.
• To clarify and educate patients on healthcare and wellness.
• To document all medications, diagnoses, treatments and consultations.
• Respond to patient's medical/health problems by referring to their history and carrying out diagnosis, investigation, treatment, and referral as appropriate
  Contribute to the delivery of patient services with nurses, technicians, and other medical staff.
• Collect, record, and maintain patient information, such as medical history, reports, and examination results.
• Participate in research studies commissioned by the hospital board.
• The doctor is also passionate about the medical profession and able to serve people with love, care, and kindness. The doctor also understands that the medical profession is a field in the art of service provided to people.
• To assure compliance with SOP, regulations and medical protocols.
• To work together with the rest of the team members
• Willing to learn leadership & management skills.

Requirements:

• MBBS or Medical Degree from a recognized university.
• Registered with the Malaysian Medical Council.
• Possess Annual Practice Certification (APC).
• At least 6 year(s) of working experience.
• Well-groomed with a pleasant personality.
• Excellent interpersonal, communication, and leadership skills.
• Willing to work in JOHOR BAHRU.

Perks & Benefits

• Medical insurance
• Opportunities for promotion
• Professional development

Job Responsibilities 

• Investigate and analyze various risk behaviors such as fraud, phishing, account theft, etc., and make correct handling to reduce user losses and improve user satisfaction.
• Continuously monitor user behavior, write investigation reports on identified risk control cases and analyze risk data.
• Continuously identify risk cases, maintain case database and summarize behavioral characteristics through risk management and real-time monitoring.
• Timely discover data anomalies and synchronize relevant departments to avoid losses.
• Experience in anti-fraud/AML related positions is preferred, experience in data analysis is a plus. 
  
  Job Requirements
• Bachelor's degree or above.
• More than 1-year experience in risk investigation and analysis.
• Fluent in spoken and written Mandarin Chinese
• Experience in anti-fraud, anti-money laundering, transaction monitoring, case handling functions in payment institutions, exchanges, banks, and related industries is preferred.
• Strong language communication skills and good written expression skills
• Good at teamwork and cross-departmental collaboration
• Have strong logical thinking ability and data analysis ability, disassemble and analyze data.
• Night shifts are required.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

CUSTOMER SERVICE CUM DOCUMENTATION OFFICER / EXECUTIVE

Job Description

• Response to customer inquiries e.g. Booking, CRO, Schedule, Free Time application with liner, Request Waiver of Demurrage/Detention & etc.
• Submitting bookings with shipment details to carriers and releasing booking confirmations to customers on a timely basis.
• Monitoring booking to avoid last-minute cancellations and incurred charges.
• Monitoring Export Container Movement.
• Monitoring Export Customs Clearance with the appointed Forwarding Agent (FA).
• Monitoring Shipping Instruction & Original BL from the customer to liner to avoid penalty.
• Monitoring Import FCL shipment.
• Monitoring Import shipment LCL shipment.
• Prepare Monthly Sailing Schedule and provide it to customers.
• Prepare quotations and tender submissions if any.
• Update the shipment details in the designated files.
• Monitoring daily document collection with dispatch together with submission of payment for those cash term liners.

Requirements

• Possess at least a Diploma/Advanced/Higher/Graduate Diploma/Bachelor's Degree/Post Graduate Diploma/Professional Degree in Logistics/Transportation or equivalent. 
• Excellent in effective communication both spoken and written, presentation and analytical skills. 
• Required language(s): Bahasa Malaysia, Mandarin, English
• Required Skills(s): Microsoft Office
• Preferably Junior Executive specialized in Shipping/Logistics/Supply Chain/Freight Forwarding or equivalent. 
• 2 years of working experience in the related field will be an added advantage. 
• Fresh graduates are encouraged to apply. 

Perks & Benefits

• Friendly working environment
• Personal development opportunities
• Company trips

職位描述：

• 與患者就治療和程序進行諮詢，並在整個過程中保持專業和平易近人。
• 以關懷和同情心檢查患者。
• 澄清和教育患者有關醫療保健和健康的知識。
• 記錄所有藥物、診斷、治療和諮詢。
• 透過參考患者的病史並進行適當的診斷、調查、治療和轉診來應對患者的醫療/健康問題
  與護士、技術人員和其他醫務人員一起為病人提供服務。
• 收集、記錄和維護患者信息，例如病史、報告和檢查結果。
• 參與醫院董事會委託的研究。
• 這位醫生也對醫療事業充滿熱情，能夠以愛心、關懷和善良為人們服務。醫生也明白，醫療產業是為人們提供服務的藝術領域。
• 確保遵守 SOP、法規和醫療協議。
• 與其他團隊成員一起工作
• 願意學習領導和管理技能。

要求：

獲得認可大學的醫學學士學位或醫學學位。

已在馬來西亞醫學理事會註冊。

擁有年度執業認證（APC）。

至少 6 年工作經驗。

打扮得體，個性開朗。

優秀的人際溝通、溝通和領導能力。

願意在新山工作。

津貼和福利

• 醫療保險
• 晉升機會
• 專業發展

客戶服務兼文件官員/執行官

職位描述

• 回覆客戶詢問，例如訂艙、CRO、船期表、班輪自由時間申請、請求豁免滯期費/滯留等。
• 向承運商提交包含貨運詳細資訊的預訂，並及時向客戶發布預訂確認資訊。
• 監控預訂以避免最後一刻取消和產生費用。
• 監控出口貨櫃的移動。
• 透過指定的貨運代理 (FA) 監控出口清關。
• 監控從客戶到班輪的運輸指示和原始提單以避免處罰。
• 監控進口整箱貨件。
• 監控進口貨件拼箱貨件。
• 準備每月的船期表並提供給客戶。
• 準備報價單和投標文件（如果有）。
• 更新指定文件中的貨件詳細資料。
• 監控日常文件收集、發送以及現金定期付款的提交。

要求

• 至少擁有物流/運輸專業文憑/高級/高級/研究生文憑/學士學位/研究生文憑/專業學位或同等學歷。
• 具有出色的有效口頭和書面溝通、演示和分析能力。
• 所需語言：馬來語、華語、英語
• 所需技能：Microsoft Office
• 最好是專門從事運輸/物流/供應鏈/貨運代理或同等專業的初級管理人員。
• 2年相關領域的工作經驗將是額外的優勢。
• 鼓勵應屆畢業生申請。

津貼和福利

• 友善的工作環境
• 個人發展機會
• 公司旅行

工作職責：

• 透過電話、電子郵件或即時聊天及時回覆客戶詢問，並提供準確的資訊或協助。
• 認真傾聽客戶的疑慮，解決問題，找到適當的解決方案，確保客戶滿意。
• 達到或超過關鍵績效指標 (KPI)，例如呼叫解決時間、客戶滿意度評分、首次通話解決率和遵守時間表。
• 隨時了解產品或服務、公司政策和行業趨勢的最新信息，以便為客戶提供準確且相關的資訊。

工作要求：

• 至少 SPM 畢業生並精通英語和中文。
• 擁有客戶服務經驗，最好有呼叫中心經驗。

工作時間：

• 5.5天，固定早班

津貼和福利

• EPF、SOCSO、阿拉巴馬州

Job Responsibilities:

• Respond promptly to customer inquiries via phone calls, emails, or live chat, and provide accurate information or assistance.
• Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction.
• Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, first call resolution rate, and adherence to schedule.
• Stay updated on product or service offerings, company policies, and industry trends to provide accurate and relevant information to customers.

Job Requirements:

• Minimum SPM graduate and proficient with both English & Chinese languages.
• Possessed experiences in customer service line, preferably in Call Centre.

Working hours:

• 5.5 days, fixed morning shift

Perks & Benefits

• EPF, SOCSO, AL

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment

• Follow and adhere to cash handling procedures to ensure the security of money handling.
• Contribute to the check-out action plan and taking ownership for my part in its delivery.
• Manage the fulfilment of customers’ online orders and ensure all orders are complete, accurate, neatly packed, and delivered to the correct address within IKEA’s SLA.
• Tally articles and orders from Merchandise Pick-Up (“MPU”) section.
• Create Add-On sales order for customers who wanted to purchase delivery/ assembly/ others services after checking out.
• Print and stick sticker labels onto all articles to be delivered correctly.
• Shrink wrap articles into individual group and sort it by Transport Service Provider (“TSP”).
• Ensure timely daily handover to respective TSP and Home Delivery “HD” clears orders to be delivered, to prepare space for new delivery.
• Support the fulfilment of customers’ offline orders and other tasks as and when required.
• Contributing to the exchanges and returns action plan and taking ownership for my part in its delivery.
• To assist the supervisor in handling customer complaints positively and quickly. Listen to customer’s given feedback and pass it on to manager.
• Working with the manager to identify solutions to resolve the root cause of customer’s returns.
• Using assigned levels of authorisation to solve payment problems when it occur and recognise when there is a need to escalate an issue to someone with higher authorisation.